Interactive Intelligence To Demonstrate New Unified Communications and Wireless Products at MEC 2001.

Business Editors, High Tech Writers

INDIANAPOLIS--(BUSINESS WIRE)--Oct. 1, 2001

Windows 2000-based products designed to help large enterprises

and mobile business users improve productivity

Interactive Intelligence Inc. (Nasdaq:ININ), a global developer of interaction management software, is demonstrating its new large-scale, Windows 2000-based unified communications software, Communite(TM), and its first wireless application gateway product, Mobilite(TM), at MEC 2001.

MEC 2001, Microsoft's annual infrastructure planning and deployment conference, is held from Sept. 30 to Oct. 3, 2001 at the Orange County Convention Center in Orlando, FL. Interactive Intelligence is demonstrating its new products at booth numbers 336 and 338.

Communite is based on Microsoft technologies, including Windows 2000, Active Directory, Exchange 2000, SQL Server 2000 and Internet Information System (IIS). Interactive Intelligence designed Communite as a voice mail and unified messaging replacement to improve productivity for enterprises with up to hundreds of thousands of employees. Communite offers features such as unified messaging, wireless access, follow-me services, call screening, inbound and outbound faxing, calendar access and presence management.

"Communite's use of Microsoft's Active Directory enables it to accommodate even the largest companies, including distributed organizations," Dr. Donald E. Brown, president and chief executive officer for Interactive Intelligence, said. "In addition, Communite is less expensive and easier to maintain compared to proprietary products that require a separate voice mail platform, unified messaging platform and fax server. Communite combines all of these into a single, reliable platform offering powerful productivity applications."

Interactive Intelligence designed Mobilite to give enterprises and service providers a faster and easier way to develop, deploy and administer mobile applications for popular PDA devices such Microsoft's Pocket PC. Mobilite gives mobile users access to corporate databases, mainframe systems, CRM and ERP applications, LDAP directories and other communications and IT systems.

Said Dr. Brown: "Unlike the thin client or WAP approach, Mobilite is designed to give mobile workers fast, secure access to complex applications, including vital back-office systems such as Exchange 2000. And unlike the thick client approach, Mobilite enables enterprises to distribute and support applications centrally across multiple PDA types. We're really excited to finally give the enterprise a fast and cost-effective way to roll out applications for its mobile workforce."

"Microsoft is pleased to be working with Interactive Intelligence to deliver a complete communications solution to enterprises," Kevin McCuistion, Exchange group product manager for Microsoft, said. "Communite and Mobilite, combined with Exchange 2000, will provide a simpler, more cost-effective and reliable solution to meet the needs of our mutual customers."

Interactive Intelligence released the beta versions of Communite and Mobilite on Aug. 20, 2001 and the company expects both products to be generally available in early Q4 2001.

Interactive Intelligence will market and sell Communite and Mobilite directly and through its global channel network composed of more than 150 value-added resellers, distributors and original equipment manufacturers.

For more information about Interactive Intelligence's exhibit at the MEC 2001 show, please visit http://www.inin.com/News/Events/events.asp. For product information, please visit http://www.inin.com/products/productsoverview/productsoverview.html.

About Interactive Intelligence Inc.

Interactive Intelligence Inc. (Nasdaq:ININ) is a global developer of interaction management software designed to automate communications for contact centers, enterprises, e-businesses and service providers. The company was founded in 1994 and, today, has a worldwide customer base of more than 750 companies. Based on an open, unified platform, the Interactive Intelligence product line was designed as a flexible and affordable alternative to traditional telecom solutions. The Interactive Intelligence product line is subject to multiple United States and international patents pending. Interactive Intelligence has won numerous awards, including Software Magazine's Top 500 Global Software and Services companies in 2000. Interactive Intelligence's global headquarters are located in Indianapolis, IN, with European headquarters in Aix-en-Provence, France and Asia Pacific headquarters in Tokyo, Japan. Its telephone number is +1 317.872.3000; on the Web: http://www.ININ.com.

This release contains certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings.

Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.

Copyright(c)2001 Interactive Intelligence Incorporated. All rights reserved.

Visit the Interactive Intelligence News Room at: http://www.inin.com/News/NewsRoom/index.asp

Note to Editors: There should be an accent over the "e" in the words "Communite" and "Mobilite" throughout the release. The accents were omitted for transmission purposes only.