Interactive Intelligence CEO Named "Top Voice for IP Communications" by Internet Telephony Magazine.INDIANAPOLIS -- Internet Telephony Another term for IP telephony and VoIP. In the late 1990s, some people made a distinction between Internet Telephony and VoIP: Internet telephony referred to voice over the public Internet, while VoIP referred to voice over private IP networks. Magazine has named Interactive Intelligence Inc. (Nasdaq:ININ ININ Interactive Intelligence, Inc. (Indianapolis, Indiana) ININ Instituto Nacional de Investigaciones Nucleares (Spanish) ININ Islamic News and Information Network ININ Mexican Nuclear Institute ) CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Dr. Donald E. Brown, among the "Top Voices of IP Communications A general term for networks that use the IP protocol for voice (VoIP) and video traffic. See IP telephony. " based on his insights and contributions to the industry, according to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. the magazine's editorial team. "Dr. Brown is a pioneer in the industry, beginning with his company's release of the first server-based communications software (communications, software) communications software - Application programs, operating system components, and probably firmware, forming part of a communication system. These different software components might be classified according to the functions within the Open Systems product back in 1997," said Greg Galitzine, group editorial director for Internet Telephony Magazine. "With the company's release of the first SIP-based unified communications The real time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required. software product in 2002, followed by an all-software version in 2003, and more 'first-to-market' products since, Dr. Brown has undeniably established himself as a thought-leader and innovator in the voice over IP market." Interactive Intelligence was founded in 1994 and, today, has more than 2,500 global customers using its business communications software for contact center automation and enterprise IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. . The company's unified communications software suite is scalable and standards-based, offering a single-platform architecture designed to eliminate the cost and complexity introduced by individual point products. "From our perspective, the real benefit of VoIP is that it makes possible the transition of communications from hardware to software," Dr. Brown said. "Not too long ago, having sophisticated communications capabilities meant lots of proprietary hardware Co PBXs, ACDs, IVRs, call loggers, etc. VoIP now enables the creation of 100 percent software solutions that do everything the old hardware-based systems could and much more -- and at a fraction of the cost and complexity. Unlike many of the IP vendors today that have simply taken their proprietary voice model and applied it to the data world, we've built our products on this software foundation, which fulfills the true promise of VoIP for open, flexible applications designed to drive new standards for productivity and customer service." Dr. Brown co-founded Interactive Intelligence in October 1994, and has served as CEO since April 1995, and president since inception. Dr. Brown also serves as chairman of the board. In March 1988, Dr. Brown co-founded Software Artistry, a developer of customer support and help desk software that became a public company in March 1995, and was subsequently acquired by IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) . Dr. Brown's first software company was acquired by Electronic Data Systems (EDS (Electronic Data Systems, Plano, TX, www.eds.com) Founded in 1962 by H. Ross Perot (independent candidate for the President of the U.S. in 1992), EDS is the largest outsourcing and data processing services organization in the country. ) in September 1987. Dr. Brown graduated from the Indiana University School of Medicine The Indiana University School of Medicine is the medical school of Indiana University, part of the Indiana University Purdue University at Indianapolis (IUPUI) campus located in Indianapolis, Indiana. Established in 1903, the school had an initial class of 25 students. in 1985. He also holds a master's degree in computer science and a bachelor's degree in physics from IU. Dr. Brown has received many industry accolades over the years, including Computer Telephony Magazine's 1997 Star of the Industry, Call Center Magazine's first-ever 2000 Hall of Fame inductee, Ernst and Young's Indiana Heartland 2000 Entrepreneur of the Year, and Customer Interaction Solutions Magazine's 2006 Lifetime Achievement Award. The list of individuals selected for the "Top Voices of IP Communications" was based on past interviews and interactions with Internet Telephony Magazine editors. There was no application or submission process, and no vendors were solicited as part of the review process. A complete list of the "Top Voices of IP Communications" was published in the October issue of Internet Telephony Magazine, and can be accessed at http://www.tmcnet.com/voip/1006/top-voices-of-ip-communications3.htm. About Interactive Intelligence Interactive Intelligence Inc. (Nasdaq:ININ) is a global provider of business communications software and services for contact center automation and enterprise IP telephony. Interactive Intelligence was founded in 1994 and has more than 2,500 customers worldwide. Recent awards include the 2006 Network World 200, CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. Magazine's 2006 Rising Star Excellence Award, Network Computing Magazine's 2006 Well-Connected Award, and Software Magazine's 2006 Top 500 Global Software and Services Companies. Interactive Intelligence employs more than 400 people and is headquartered in Indianapolis, Indiana. The company has five global corporate offices, with additional sales offices throughout North America, Europe and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or info@inin.com; on the Net: http://www.inin.com . This release contains certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings. Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners. |
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