InterAct Achieves Significant Growth in First Quarter of 2005; Company Secures Record Number of New Customers and Expands International Presence.ASHEVILLE, N.C. -- InterAct Public Safety Systems, a supplier of public safety technology systems used by local, state, national and international government agencies, today announced that it has posted its most successful quarter to date. In the last four months, InterAct secured 71 new customers and renewals, fueling its growth in the $2 billion public safety market and $5 billion homeland security Noun 1. Homeland Security - the federal department that administers all matters relating to homeland security
Department of Homeland Security
executive department - a federal department in the executive branch of the government of the United States industry.
InterAct's sales have grown sharply to a projected $60 million in 2005, and its unprecedented customer satisfaction and retention rate testifies to InterAct's success with carrying out its core mission of "making connections for life." The investment secured from SilkRoad Equity late in 2004 has facilitated rapid expansion into new markets, including internationally. In the past quarter, the United Nations Mission to Kosovo selected InterAct to provide superior public safety solutions in support of its work in the country.
"We are at an exciting time in the company's history," said William Rhodes William Rhodes may refer to:
The company has a 99% customer retention rate, leading its industry. Customer highlights from the past quarter include:
--Its customer base serves a population of more than 40 million citizens in 377 communities in 20 states.
--The company surpassed the 100 customer mark within the state of Kentucky alone.
--The company also secured large new customer deals with counties in Virginia The Commonwealth of Virginia is divided into 95 counties and 39 independent cities, which are considered county-equivalents for census purposes. Note that the map in this article, taken from the official United States Census Bureau site, includes Clifton Forge as an independent city. , Florida, Pennsylvania, Maryland, Louisiana, Tennessee, Georgia and Washington.
--The company increased its support within Native American Tribal governments by adding the Tulalip Tribal Police to its roster.
"Before deploying InterAct, we used a system that was cumbersome cum·ber·some
1. Difficult to handle because of weight or bulk. See Synonyms at heavy.
2. Troublesome or onerous.
cum and slower than we would have preferred," said Darla Stemple Stem´ple
n. 1. (Mining) A crossbar of wood in a shaft, serving as a step. , Director for Tucker County, West Virginia Tucker County is a county located in the U.S. state of West Virginia. As of 2000, the population is 7,321. Its county seat is Parsons6. Tucker County was created in 1856 from a part of Randolph County, then part of Virginia. 911. "With InterAct, we will be able to dispatch help much more quickly, and easily manage response to emergencies. InterAct has added a tremendous amount of efficiency to our operations and truly provides a great benefit to the citizens of our county."
In the early part of 2005, InterAct also saw significant growth and expansion among its partners. "We are excited about the projects and opportunities we have with InterAct," said John Reece, President of Zetron. "The company is well-positioned to provide innovative public safety and homeland security solutions to our shared customers and we are confident that our successful partnership will continue to result in strong benefits for our company and our customers."
InterAct's areas of expertise include Enhanced 911, computer-aided dispatching, geographical information systems Geographical Information System - Geographic Information System , NCIC NCIC National Crime Information Center
NCIC National Cancer Institute of Canada
NCIC North Carolina Industrial Commission
NCIC National Cartographic Information Center
NCIC National Cancer Information Center (American Cancer Society) 2-way interface, ALI Ali (älē`) (Ali ibn Abu Talib), 598?–661, 4th caliph (656–61). The debate over his right to the caliphate caused a major split in Islam into Sunni and Shiite branches, and he is regarded by the Shiites as the first Imam, or leader: database, mapping and addressing, public safety portals, records management systems, jail management systems, fire management systems, state repository systems, emergency notifications, 311 non-emergency communications, mobile solutions, biometrics, video surveillance, document management, and inter-agency collaboration. Combined with SilkRoad technology's innovative collaborative security products including MissionMode, TrueLook and TrueSentry , InterAct is uniquely suited to meet the demands of many counties, federal, state and international agencies.
"SilkRoad Equity is focused on and has made a substantial investment in the homeland security, public safety, and crisis management industries," said Andrew 'Flip' Filipowski, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of SilkRoad. "InterAct was a keystone key·stone
1. Architecture The central wedge-shaped stone of an arch that locks its parts together. Also called headstone.
2. The central supporting element of a whole. component and the stellar brand under which to address this marketplace and we are pleased to empower all of our customers with the best in what can often be life-saving tools."
About InterAct Public Safety Systems
InterAct Public Safety Systems, a proven industry leader since 1975, provides products and services, open systems solutions, data interfaces, system integration, partners and people to help our customers implement successful, intelligent, integrated solutions. Our systems can be used at the workstation, on the web, or with mobile units in the field. Across the globe, InterAct works with local, state, national and international government agencies to ensure public safety in their communities. For information on InterAct, please visit us on the web at http://www.interactsys.com or by contacting Bill Rhodes or Wien Van de Groep at 800-768-3911..
About SilkRoad Equity, LLC (Logical Link Control) See "LANs" under data link protocol.
LLC - Logical Link Control
SilkRoad Equity, LLC, is a private investment firm that acquires businesses in a broad range of industries and manages them for growth and profitability. SilkRoad Equity primarily invests in the areas of technology, life sciences, media and entertainment and real estate, and is a group composed of companies such as InterAct, SilkRoad technology, MissionMode, OpenHire, SilkWare, SolidSpace, Pendulab, TrueLook, House of Blues House of Blues (HOB) is a chain of music halls and restaurants founded in 1992 by Hard Rock Cafe founder Isaac Tigrett and his friend and investor Dan Aykroyd. It is a home for live music and southern-inspired cuisine, whose clubs celebrate African-American culture, specifically Entertainment and MastroNet,. The company is located at 111 Chestnut chestnut, name for any species of the genus Castanea, deciduous trees of the family Fagaceae (beech or oak family) widely distributed in the Northern Hemisphere. They are characterized by thin-shelled, sweet, edible nuts borne in a bristly bur. Street, Winston-Salem, N.C. 27101. More information on SilkRoad Equity can be found at http://www.silkroadequity.com or by contacting Andrew "Flip" Filipowski or Matthew G. Roszak at +1 336.201.5100.