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Inter-Tel announces release of Unified Communicator v4.0.


Inter-Tel, Incorporated, a provider of voice and data communications data communications, application of telecommunications technology to the problem of transmitting data, especially to, from, or between computers. In popular usage, it is said that data communications make it possible for one computer to "talk" with another.  solutions for businesses, has announced the general release of its Unified Communicator version 4.0 software, a robust presence management and collaboration tool A collaboration tool is something that helps people collaborate. The term is often used to mean collaborative software, but collaboration tools were being used before computers existed, a piece of paper can for example can be used as collaboration tool.  that enables users to project their status and availability to associates and prioritize pri·or·i·tize  
v. pri·or·i·tized, pri·or·i·tiz·ing, pri·or·i·tiz·es Usage Problem

v.tr.
To arrange or deal with in order of importance.

v.intr.
 how and where they receive incoming calls. In addition, Unified Communicator v4.0 combines these features with Web collaboration and conferencing See teleconferencing.  into a single converged solution. One of the latest enhancements of the application is the integration of Inter-Tel Web Conferencing A videoconferencing session via the Internet. In order to interact with other participants, attendees use either a Web application or an application downloaded into their client machines.  v4.5 into Unified Communicator v4.0, delivering tightly woven A woven is a cloth formed by weaving. It only stretches in the Bias directions (between the warp and weft directions), unless the threads are elastic. Woven cloth usually frays at the edges, unless measures are taken to counter this, such as the use of pinking shears or hemming.  presence management, conferencing and collaboration functions into a single interface. With the addition of the optional Inter-Tel Remote Support v4.5 add-on, users can conduct remote support sessions through this same interface as well. Unified Communicator v4.0 offers users the ability to prioritize and route calls to specified colleagues or locations, project their status to associates, share documents and conduct Web conferences. Like previous versions, Unified Communicator v4.0 enables users to access features and functions through speech recognition technology and a variety of devices, such as desktop endpoints, PCs, PDAs and cell phones. Along with its expanded collaboration functionality, Unified Communicator v4.0 offers a new, user-friendly Web client interface, simplified call routing and a streamlined installation process. It provides voice mail capabilities, which deliver voice mail notification to all associated devices on a user's account. Unified Communicator v4.0 also supports the latest release of the Inter-Tel Model 8602 IP soft phone.

www.inter-tel.com
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Title Annotation:Customer Inter@ction NEWS
Author:Schelmetic, Tracey E.
Publication:Customer Interaction Solutions
Date:Feb 1, 2007
Words:254
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