Intelsat's GlobalConnex Services Take Off on Three Continents.
WASHINGTON--(BUSINESS WIRE)--Oct. 7, 2002
Intelsat's new GlobalConnex(SM) solutions are now operational on five continents and are continually attracting new customers.
GlobalConnex(SM), currently serving customers in Asia, Africa and South America, is Intelsat's portfolio of end-to-end Internet Trunking, International Private Line and Video Solutions that was developed to support customer demand for one-stop shopping.
Guyana Telegraph & Telephone (GTT) recently signed a contract with Intelsat for its Internet Trunking Service. GTT's solution, the first Intelsat Internet Trunking solution in the Americas, uses the Intelsat 903 satellite and the Clarksburg Digital Teleport in Maryland to connect Guyana to the Internet backbone in the U.S.
"Intelsat has always given us excellent customer support, high quality of service and reliability which is why we choose to work with them," said Eustace Abrams, Director of Business Planning for GTT. "We decided to go to Intelsat for this end-to-end solution because we felt comfortable that the company could easily provide a reliable one-stop-shopping solution for us without our having to spend more time and money going through other providers."
Corporate Access of India has also recently signed on for Intelsat's Internet Trunking service. Corporate Access, a corporate network service provider to developing countries, is delivering Internet Trunking solutions using the Intelsat 804 satellite located at 64(0)E, and the teleport in Fuchsstadt, Germany.
Customers in Thailand, the Maldives, Bhutan and Sri Lanka have also joined the ranks of Intelsat Internet Trunking customers located in Asia.
"By coming to Intelsat for this solution, we are given the flexibility we need to expand our network and upgrade when we need to," stated Steven Chan, Head of Technology, Corporate Access. "Intelsat's high quality of service, coupled with superior 24-hour customer support, are strengths we couldn't pass up."
Internet Trunking has also made its way into Africa. Intelsat recently signed a contract to provide service to 21st Century, an Internet service provider (ISP) in Nigeria that provides corporate network services for banks, multinationals, accounting firms and oil companies within the country.
The company will use Intelsat's Internet Trunking service to provide Internet access, voice over IP (VoIP), data, ISDN, DSL and international leased circuits to its customers. Intelsat consulted closely with 21st Century to advise the company on how to maximize its network and meet specific requirements.
The initial solution provided to 21st Century has now been expanded five times since the beginning of the agreement. Tanzania and Nigeria host additional Intelsat Internet Trunking customers in Africa.
Wale Ajisebutu, Executive Vice Chairman of 21st Century, stated, "This was our first time adopting an end-to-end satellite solution so we needed our provider to be very knowledgeable and have technical expertise. Intelsat gave us quality, effective and reliable technical expertise along with pre-sales support that other operators could not provide. Because of the loyalty and commitment they show in customer service, we are very happy to use them for our communications needs."
Intelsat's International Private Line (IPL) service has also dialed into Africa, with Development Ventures International, Inc. (DVI), a U.S. company with operations in the Congo, being one of a growing list of companies to sign a contract.
Intelsat's IPL service is being used by DVI to support VoIP applications from Africa to London, and is utilizing the Intelsat 901 satellite in combination with the Fuchsstadt teleport.
"Intelsat certainly pulled out all the stops -- from pricing to antenna verification -- and the customer support was really great," said Mark Gray, Regional Manager of Africa at DVI. "It is such service that makes a customer want to stick to a supplier, and I can assure you that DVI will from now on utilize Intelsat as our primary supplier."
Intelsat, Ltd. offers telephony, corporate network, video and Internet solutions around the globe via capacity on 24 geosynchronous satellites in prime orbital locations. Customers in approximately 200 countries and territories rely on Intelsat satellites and staff for quality connections, global reach and reliability. For more information, visit www.intelsat.com.
Some of the statements in this news release constitute "forward-looking statements" that do not directly or exclusively relate to historical facts. These forward-looking statements reflect our intentions, plans, expectations, assumptions and beliefs about future events and are subject to risks, uncertainties and other factors, many of which are outside our control. Important factors that could cause actual results to differ materially from the expectations expressed or implied in the forward-looking statements include known and unknown risks. Because actual results could differ materially from our intentions, plans, expectations, assumptions and beliefs about the future, you are urged to view all forward-looking statements contained in these news releases with caution. Intelsat does not undertake any obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.