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Intelliverse Enhances VoIP Quality for SMBs.


Provides Customers with Improved Voice Quality and Reliability

ATLANTA -- Intelliverse, a leading provider of IP communications, today announced improved quality and reliability for its hosted VoIP services, Talking Planet Business and callEverywhere, with the implementation of a comprehensive media path optimization (MPO MPO myeloperoxidase.
MPO Myeloperoxidase, see there
). The improvements ensure top performance and quality on all calls for Intelliverse's customers.

With the completion of the MPO project, Intelliverse is able to release calls back to the carrier allowing the Real-Time Transport Protocol (protocol) Real-Time Transport Protocol - (RTP) An Internet protocol for transmitting real-time data such as audio and video. RTP itself does not guarantee real-time delivery of data, but it does provide mechanisms for the sending and receiving applications to support streaming  (RTP (1) (Rapid Transport Protocol) The protocol used in IBM's High Performance Routing (HPR) system.

(2) (Realtime Transport Protocol) An IP protocol that supports real time transmission of voice and video.
) stream to flow directly from the originating caller to the called party without being pinned up through Intelliverse's switches. This minimizes the path that the call must take over the Internet and through the carrier's network, reducing the latency and thereby increasing the quality of the call.

"Intelliverse's top priority is, and always has been, to provide our customers with the highest quality of experience possible. With over 20 years of experience in the TDM (Time Division Multiplexing) A technology that transmits multiple signals simultaneously over a single transmission path. Each lower-speed signal is time sliced into one high-speed transmission.  world, our goal is to ensure that the reliability and quality of VoIP calls matches that of our TDM service," said Kevin M. Moran, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Intelliverse. "These new service assurance additions to our VoIP solution are yet another key way for us to enhance our performance, satisfy our customers, and differentiate ourselves in the market."

Talking Planet Business and callEverywhere are turnkey solutions that are fully customizable to meet business objectives, maximize profitability and extend competitive advantage. Talking Planet Business is a hosted VoIP service sold to service providers, and callEverywhere is the same solution sold through the agent channel. Deployments usually include 4-port and 8-port IAD (Integrated Access Device) A device that multiplexes a variety of communications technologies in the customer's premises onto a single telephone line for transmission to the carrier. It also demultiplexes the incoming streams into their respective channels.  units combined with residential units and SoftPhones when needed.

About Intelliverse

Intelliverse is a provider of hosted IP based communications solutions that enable consumers and businesses of all sizes to communicate more effectively. With solid technology foundations in VoIP, IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time.  and Messaging, Intelliverse draws on its 20-year experience with telephony based services to offer solutions based on cutting edge technology strengthened by the core foundation of an established provider. Intelliverse is headquartered in Atlanta and offers its services throughout North America. More information can be found at www.intelliverse.com.
COPYRIGHT 2007 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Feb 21, 2007
Words:353
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