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Articles
1-71 out of 71 article(s)
| Title |
Author |
Type |
Date |
Words |
| ServiceLink incorporates CTI to improve appraisal process. |
|
Brief article |
Apr 1, 2008 |
193 |
| Shift report redesign: a midwest medical center uses server-based phone technology to streamline shift reporting. |
Brown, E. Victor |
|
Aug 1, 2007 |
2018 |
| Storacall launches eQualise. |
|
Brief Article |
Sep 6, 2005 |
127 |
| Pronexus announces ReadiVoIP. |
|
Brief Article |
Nov 19, 2004 |
199 |
| Onyx Software and SimpliCTI announce availability of CTI Adapter. |
|
Brief Article |
Aug 12, 2004 |
158 |
| Internet content to voice service introduced by PhoneAnything. |
|
Brief Article |
Nov 26, 2003 |
117 |
| Shoreline4.3 IP PBX empowers the mobile workforce; softphone, "find-me" call handling enable real-time response. |
|
|
Nov 17, 2003 |
575 |
| How long will VoIP be free? |
|
Brief Article |
Nov 1, 2003 |
274 |
| Aspect and 3Com team for new product offering. |
|
Brief Article |
Sep 2, 2003 |
152 |
| InterChange iQ 2000plus ships from Westell. |
|
Brief Article |
Aug 8, 2003 |
101 |
| Push-to-talk gets commoditized: Nextel's unique Direct Connect via mobile phone is gaining competitors. Is push-to-talk the key to business users? |
Coleman, Christa L. |
|
Jun 1, 2003 |
1009 |
| What's on the technology horizon? Six perspectives--part 1. (Business of Technology). |
|
|
May 1, 2003 |
2095 |
| Secure Technology available now from Nortel. |
|
Brief Article |
Apr 17, 2003 |
106 |
| We want one-stop shopping! Making sense of all your wireless voice and data service options isn't easy. Is it too much to ask for one neat package? |
Coleman, Christa L. |
Industry Overview |
Apr 1, 2003 |
874 |
| Voice over IP goes wireless: VoIP promises great cost savings, but quality of service and security are still issues to consider. |
Vacca, John R. |
|
Feb 1, 2003 |
1614 |
| Superior TDM-based Contact Centers today with migration path to IP. |
|
Brief Article |
Nov 1, 2002 |
290 |
| PipeCall communications service available from Pipemedia. |
|
Brief Article |
Oct 15, 2002 |
129 |
| Japan's Fusion Communications deploys XACCT N2B platform for its IP network services. |
|
|
Sep 2, 2002 |
507 |
| Winning VoIP solutions; World Cup, U.S. enterprises opt for multifunction communications technology. (Special focus: Voice over IP). |
|
Cover Story |
Jun 1, 2002 |
3380 |
| Swedes hope for cheap 3G services - study. |
|
Brief Article |
Apr 11, 2002 |
148 |
| Garuda releases "triple-play" broadband for the enterprise. (Breaking News). |
|
Product Announcement |
Mar 1, 2002 |
175 |
| VoIp in the call center: A guide to call quality and SLA metrics. (Communications Solutions[TM] Feature). |
Massad, Bob |
|
Mar 1, 2002 |
1821 |
| Advancing business opportunities for service providers. (Viewpoint - Services). |
|
Editorial |
Feb 1, 2002 |
1316 |
| Convergence: not `tomorrow land' anymore. (Networks). |
Sooboo, Ken |
|
Feb 1, 2002 |
1094 |
| Using Mobile Information Management. (Networks). |
Mankoo, Parmjit |
|
Feb 1, 2002 |
857 |
| VoDSL IAD. (Network Management). |
|
Product Announcement |
Jan 1, 2002 |
84 |
| Combine voice and data. (COMNET 2002). |
|
Product Announcement |
Jan 1, 2002 |
98 |
| Wireless delivers last-mile connectivity. (Trends). |
|
|
Dec 1, 2001 |
416 |
| What's in store for 2002? |
|
Cover Story |
Dec 1, 2001 |
2465 |
| Avaya Offers IP Telephony To Small And Mid-Sized Businesses. (New Products). |
|
Brief Article |
Nov 1, 2001 |
196 |
| KAGOOR SIGNS WITH LINK TELEVIDEO TO ENTER CHINESE VOIP MARKET. |
|
|
Nov 1, 2001 |
521 |
| GFINET, INC. CHOOSES METROMEDIA FIBER NETWORK FOR OUTSOURCED INTERNET INFRASTRUCTURE MANAGED SERVICES. |
|
|
Jul 23, 2001 |
632 |
| VoIP enterprise growth: not so fast. |
Kelly, Sean |
Statistical Data Included |
Jul 1, 2001 |
385 |
| On wireless data. |
Egan, Bob |
Brief Article |
Jul 1, 2001 |
68 |
| HeyAnita, Gold Partner For Voice Apps. |
|
Brief Article |
Jun 1, 2001 |
116 |
| The VoIP-PBX connection. |
Brisard, Al |
|
May 1, 2001 |
896 |
| IP telephony ready to explode into corporate world. |
Edwards, Morris |
|
May 1, 2001 |
1740 |
| Artisoft And Onset To Offer Converged Fax And Voice Solution. |
|
Brief Article |
May 1, 2001 |
155 |
| Nuance And Cisco AVVID For Integration. |
|
Brief Article |
May 1, 2001 |
58 |
| Promises to Keep. |
Cancela, Tammy A. |
|
Apr 1, 2001 |
1249 |
| LUCENT UNVEILS ENHANCED SERVICE NODE FOR THE DELIVERY OF VOICE AND DATA SERVICES ON SOFTSWITCH-BASED NETWORKS. |
|
|
Mar 19, 2001 |
514 |
| Latest wireless and mobile computing products. |
|
|
Sep 1, 2000 |
1718 |
| Open the door to telephony's future. |
Pelham, Bryan |
|
Sep 1, 2000 |
1237 |
| Global VPNs answer Internet access prayers. |
Laurin, Doug |
|
Sep 1, 2000 |
1580 |
| This path could make all the difference. |
Metzler, Jim |
|
Sep 1, 2000 |
1352 |
| VoiceXML 1.0 Comes To Call. |
Piven, Joshua |
|
Sep 1, 2000 |
1710 |
| Callserve service now available in ten languages. |
|
Brief Article |
Aug 25, 2000 |
77 |
| AOL BUYS STAKE IN VOICE RECOGNITION. |
|
Brief Article |
Jul 10, 2000 |
115 |
| RIVERSTONE NETWORKS PROVIDES BACKBONE FOR NEW ENGLAND CARRIER. |
|
|
Jul 1, 2000 |
630 |
| Network unites city, school district. |
Kelly, Sean |
|
Jul 1, 2000 |
381 |
| From packets to streams. |
Liebmann, Lenny |
|
Jul 1, 2000 |
817 |
| One-platform call center levels the playing field. |
Henderson, Jay |
Buyers Guide |
Jun 1, 2000 |
1241 |
| Optical innovation benefits end users. |
Stewart, Alan |
|
Jun 1, 2000 |
1891 |
| RAS platforms transition. |
Gatens, Dennis |
|
Jun 1, 2000 |
1401 |
| E-mail outsourcing frees up IT pros for core business initiatives. |
Chasin, Scott |
|
May 1, 2000 |
1292 |
| Giving voice to the Olympics. |
Kelly, Sean |
|
May 1, 2000 |
254 |
| IDC Launches Web Talk 2000: Event Explores Opportunities In A Market That Will Reach $19B By 2004. |
|
Brief Article |
Mar 6, 2000 |
176 |
| Virtual access. |
Kuzma, John |
|
Dec 1, 1999 |
1202 |
| Guiding Businesses Toward FULL NETWORK CONVERGENCE. |
Bernier, Mark |
|
Nov 1, 1999 |
1165 |
| short takes. |
|
Brief Article |
Nov 1, 1999 |
125 |
| Ready to bundle? |
|
|
Oct 1, 1999 |
1093 |
| Filling the T1-T3 gap. |
Mitra, Kash |
|
Oct 1, 1999 |
1276 |
| Ready to converge? |
Mitchell, Tom |
|
Sep 1, 1999 |
1011 |
| Mature Unified Messaging Will Use Open Standards. |
Tarabour, Richard M. |
Column |
Jul 1, 1999 |
1546 |
| Just drive! |
Dowling, Steve |
|
Mar 1, 1999 |
874 |
| Traditional teepee houses modern technology. |
|
Brief Article |
Feb 1, 1999 |
175 |
| The Moore's Law of bandwidth. |
Edwards, Morris 27 |
|
Oct 1, 1998 |
1742 |
| High-gear networking. |
Rybczynski, Tony |
Brief Article |
Feb 1, 1998 |
722 |
| Who's building mousetraps these days? |
Kirvan, Paul |
Column |
Jul 1, 1997 |
615 |
| Daimler-Benz integrates LAN, X.25, voice, SNA traffic. |
|
|
Nov 1, 1995 |
1087 |
| Integrated data/voice saves Sager thousands. |
|
|
Feb 1, 1993 |
706 |
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