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Integrated Voice Resources signs reseller agreement with Interactive Intelligence. (Strategic Alliances).


Integrated Voice Resources, LLC (Logical Link Control) See "LANs" under data link protocol.

LLC - Logical Link Control
, an integrator of contact center services and VoIP, has signed a premier partner reseller agreement with Interactive Intelligence Inc., allowing IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time.  to market, sell and support Interactive Intelligence's interaction management software. IVR offers Customer Interaction Center (CIC CIC

circulating immune complexes.

CIC Circulating immune complexes. See Immune complexes.
), Interactive Intelligence's contact center software, with the full range of features, and will more consistent and profitable customer relationships and increased revenue. www.wheelhouse wheel·house  
n.
See pilothouse.


wheelhouse
Noun

an enclosed structure on the bridge of a ship from which it is steered

Noun 1.
.com/781-505-3000 be adding customized enhancements for specific vertical markets such as credit unions, real estate, language interpretation and hosted remote sales forces.
COPYRIGHT 2002 Technology Marketing Corporation
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2002, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Article Details
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Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:1USA
Date:Apr 1, 2002
Words:88
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