Inovis launches new services network.Inovis, a provider of business commerce automation solutions, has announced the availability of its nextgeneration services network, powering Inovis' value-added network A communications network that provides services beyond normal transmission, such as automatic error detection and correction, protocol conversion and message storing and forwarding. Telenet and Tymnet are examples of value-added networks. (VAN) and outsourced managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality focused on trading partner management. In addition, Inovis' new customer self-service portal, inovisworks.net, will serve as the support control center for all Inovis customers. Inovis empowers suppliers and retailers to optimize optimize - optimisation profitability and simplify the complexity of their trading partner communities through a range of business commerce automation solutions, including VAN communication and electronic data interchange See EDI. (application, communications) electronic data interchange - (EDI) The exchange of standardised document forms between computer systems for business use. EDI is part of electronic commerce. (EDI (Electronic Data Interchange) The electronic communication of business transactions, such as orders, confirmations and invoices, between organizations. Third parties provide EDI services that enable organizations with different equipment to connect. ) transformation services as well as Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the EDI software and hosted managed services. The service and process enhancements powered by the services network combined with new control, visibility and customer service features reduce the cost and complexity of trading partner management. "With many of our transactions with customers flowing across the Inovis VAN, Inovis has proven itself as a trusted and valued partner," said Marla Cooper, e-commerce administrator for Ashley Furniture. "We are already enjoying the benefits of enhanced document tracking features, as well as visibility and reporting capabilities, allowing us to witness our network activity firsthand first·hand adj. Received from the original source: firsthand information. first ." For customers leveraging the Inovis VAN or managed services, the new services network provides a powerful engine for end-to-end control and visibility of business-to-business transactions and trading partner relationships. By enabling real-time, Web-based access to all trading partner commerce activities, users have the business intelligence and reporting capabilities necessary to conduct business with trading partners and manage the status of these relationships in real time. Replacing Get2Connect.net as Inovis' new customer portal, inovisworks.net is available to each of Inovis' 20,000 customers and serves as the single interface for all Inovis interactions. The inovisworks.net portal provides round-the-clock customer support for all of Inovis' offerings, including VAN and managed services as well solutions. New online productivity features for customer support include enhanced document tracking, reporting and administration capabilities. For VAN and managed-services customers, the inovisworks.net portal provides real-time information detailing how well Inovis is meeting predefined service levels. Software customers can use inovisworks.net to manage their users and licenses and download To receive a file transmitted over a network. In any communications session, "download" means receive, and "upload" means send. The download/upload often implies a big/little scenario, in which data is being downloaded from the "big" server into the "little" user's computer. the latest software versions as they become available. Other highlights include a new searchable knowledgebase providing information about Inovis products and services and resolutions to common trading partner management challenges. "The development of inovisworks.net and the new services network represents a significant investment in a solution of its kind in the marketplace and offers a competitive advantage for customers," said Ilaria Derr, president and chief operating officer Chief Operating Officer (COO) The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president. at Inovis. "Regardless of the means by which customers choose to communicate with trading partners, Inovis helps simplify their trading partner relationships and make them more profitable through real-time visibility and communications." |
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