Information to help you use this book.In addition to the member listings, the WorldBook offers information on all IABC services and products available -- where to find them, and how to use them. The purpose of this WorldBook is to help you make the most of your member services -- and get the most from your IABC dues! To find what you are looking for, first start with the table of contents on pages 4 and 5. IABC's association leaders, award winners, accredited members, and information on your member services are listed (and arranged) alphabetically. If you don't find what you're seeking in the contents, go to the comprehensive cross index at the back of this book. And if you still can't find it, call world headquarters offices at (415) 433-3400 or fax (415) 362-8762. We've made a sincere effort to verify listings in this special WorldBook edition of Communication World. However, we assume no liability for error or omission. Please inform us of inaccuracies. Also, services, fees and prices mentioned in the member services section were accurate at press time, but may change during the year. JANUARY 1993, VOLUME 10, NUMBER 2 Information you need to help you use this WorldBook 3a Accreditation; listing of Accredited Business Communicators 8a Association leaders 12a Executive board 12-13a Research Foundation trustees 14a Organizational chart 16a World headquarters staff 17a Committee and task force chairpersons 18a Chapter presidents 21a Awards 31a Gold Quill Awards Program 31a Fellow Award 31a Excellence in Communication Leadership (EXCEL) Award 32a Chairman's Award 33a Past IABC chairpersons 33a Life members 34a Educator and student relations 36a IABC student chapters 36a Information services 38a Communication Bank 38a NEXIS service 38a Leader support 40a Chapter of the Year 41a Membership policies and categories 42a Mission, purpose and structure of IABC 44a Family tree 35a Organizational chart 16a Networks 46a Strategic Interest Groups 46a PeopleFinders 46a Professional development programs 48a Annual international conferences and exhibitions 48a Publications 50a Research Foundation 53a Research Foundation trustees 16a IABC worldwide 54a Districts/regions 57a International affiliated organizations 56a Resource Yellow Pages 73a Standards 58a Bylaws 62a Code of Ethics 58a Listing of IABC members 1 Alphabetical 1 Geographical 343 Organizational 467 Cross reference index 68a IABC Copyright [C] 1993 by the International Association of Business Communicators. All right reserved. No part of this publication may be reproduced, used for mailing list preparation, used for promotional mailings, in retrieval systems, or transmitted in any form or by electronic, mechanical, photocopying, recording or other means without prior written permission of the International Association of Business Communicators. Anyone violating the copyright protections outlined above is subject to prosecution. IABC rents its member list to outside vendors. Any member wishing not to be included on lists we rent should call Austin Holian at the world headquarters office, (415) 433-3400, ext. 124. Yellow Page Advertisers Index (Display, see p. 71) 246 Fifth Design 82 Adams Research, Inc. 96 AdMaster, Inc. 73,76,78,85,86 Tim Andrews Photography 89 The Art Litho Company 92 Associated Release Service 91 Associated Press 89 Associates & William 83 Vivian Auslander Communications 74 Baber & Associates 97 Bacon's Information, Inc. 74,85,92 Banta Publications Group 92 Batista Moon Studio 90 Baxter Ink 103 BCA Communication Group, Inc. 92 Beach Associates 101 Benchmark Communications 79,86,101 Lawrence Bender & Associates 80 Blades & Associates 94 W.T. Blase & Associates 85 Blue Sky Communications 101 Blue Streak, A Communications Company 79,86,96,99 Craig Burleigh Photography 89 Tom Burley Photography 89 Business Wire 89 The Cantor Concern 83 Capital Speakers, Inc. 96 CC Communications 74,103 Jann Church Partners 80 Ingbritt Christensen Design 80 Toby Clark Associates, Inc. 83 Coarc Video 76,77,78,100,101 Ralph Cohen 98 Color Film Corporation 101 Columbia Books, Inc. 83 Communication Exchange 88 Communications Plus 74 Consultoria de Communication
Global 75
Corporate Image 92
Gillian/Craig Associates 80
Creamer Dickson Basford 95
Crews Control Corporation 101
Joe Czop, Photographer 89
Jay Daniel Associates 90
DWJ Television 77,78,86,97,100,101
Electronic Type & Color 79
Ray Engle & Associates 80
Emerson Wadjowicz Studios 73,83
Stephen Farley Design 80,83
FDI Services 92
FPG International 98
Freeman Communications 83
Frontline Communications 84
Funk & Luetke 75,76,78,79,84,85,88,93,95,101
V3
Eric Futran Photography 90
The Third Annual Resource Yellow Pages is filled with more than 300 companies listed alphabetically by category to help you get right to the kinds of companies you're looking for, fast. Your fellow members have been designated as well. When you call these advertisers please mention that you saw them in the Resource Yellow Pages. George Lithograph 93 John Gerstner 90,98 Gibbs & Soell, Inc. 75,78,85,88,96,101,103 Deborah Gordon Public Relations 94 The Gotham Group 101 Ron Gould Studios 90 The Graphics Group 82,93 Greater Talent Network 96 The Haas Group 103 Diana Hall 103 Hameroff/Milenthal/Spence 87 L. Haney & Associates 75,85 Hausman Design 73 John S. Hightower 85 Lynn Hiller Design 83 Richard Hirneisen, Photography 90 Hoffman Creative, Inc. 98 Gayle Holton Desing 84 James E. Hunt & Associates 79,84,86,87,96,98,99 Hunstman Graphic Design 84 Identity 77 Image Access 87 Impact Communications 87 Impression Makers 82,93 International Contact 99 Iverson Language Associates 82,84,99,101 Jacque Consulting Inc. 81 Jameson Communications Group 76 J&J Consulting 94 Philip Johnson Associates 94 JP Communications 83 Kennedy Printing 93 Ketchum Public Relations 95 K.L. Publications 79 Anne Klein & Associates 76,79,86,95 John Kneapler Design 84 Kunigis Communications 103 Language Services International 99 Lambert Communications 103 Lippincott & Margulies 77 Little & Company 81 The Lucaszewski Group 79,87 Michael J. London & Associates 95 Marc Longwood Photography 90 M & A Publishing 80 Main Street Productions, Inc. 101 Marketing Works! 85 Margo MacInnes 103 Julie Ann McGovern 88,98,104 Janice McLemore Graphic Design 81 Mary Fran McQuade 103 Medialink 79,89,97,100 Media Concepts Group 101 Media Distribution Services 92 Media One Communications Ltd. 78.87,102 Media Strategy, Inc. 79,86,87,99,102 Medical Writer 76,88,104 Merrill Custom Communications 73,84 Merrill Video 102 MG Productions 102 Rita Mhley & Associates 88 Micro Interactive 87 Lawrence Migdale Photography 90 Miracom, Inc. 73,88 Modern Graphics, Inc. 93 Morris Communications 75 Morrow & Associates 73,88 National Photo Service 89 Page Imaging, Inc. 82,90,93 Page One Productions 88 Panebianco, Inc. 81 Ann Parker Creative Services 75 PARTYLINE 86,88 Garret Patterson 98 PhotoBureau, Inc. 90 Pierpont Communications, Inc. 95 Sam Pierson Photography 90,98 Print Wise 81 PR NEWS 88 Production Masters, Inc. 102 Profile Design 81 Publication Management, Inc. 94 Purviance & Company 84 Quicksilver Photography 91 Rainbow Media 77,80,82,88,94 Bill Rase Productions 102 Readex, Inc. 97 The Repovich-Reynolds Group 83 Roberta Resnick & Associates 75 Restivo Communications
Group 75,78,86,94,95,96,100,102,104
V3
RMD & Associates 102
Robinson Lew Design 84
Jeff Rogers Photography 91
E.J. Sarraille Design Group 81
Semel/Kaye & Co., Inc. 76,94,95
Serey/Jones Publishers, Inc. 80
Sickles Photo-Reporting Service 91,99 Simmons-Boardman Publishing Co. 80 Simmons College 85 Shapiro Communications, Inc. 77 Skutski & Associates 79,81,95,99 Sheila Sloan Public Relations, Inc. 94,95 Sonoma Video Productions 102 Spectrum Communications 94 Spectrum Multilanguage Communications 100 Staada & Koorey, Inc. 81 Stagevision, Inc. 73 Stephenson Productions 91 Stratton Publishing & Marketing 93 Sullivan/Perkins 84 J. Craig Sweat Photography 91 Marilyn Taber Direct Mail 104 Target Vision, Inc. 78 Thislethwaite Communications 75 Tommy Thompson, Photographer 91 Tolland Marketing Group 73,76,77,82,83,85,88,89 TPC-The Publications Company 76,80 Video Image Production 78 Video Monitoring Service of America, Inc. 74 Videotransform, Inc. 102 Visible Ink, Incorporated 77,96 Visions West 102 VNR 1-Video Public Relations 78,86,100 Don Warfield Communications 91 Washington Independent Productions 100 Wechsler & Partners 75,77,82,85 David Weintraub Photography 91 Wet Ink 104 Lou Williams & Associates 87,96,97 Lou Williams Seminars 98 Wordwarch-Corporate Writing Consultants 104 Worldwide Television News 97,100 YAR Communications 100 Yonchenko Communications 78,85,100,103 ACCREDITATION Becoming an Accredited Business Communicator (ABC) is an important step in your professional development. IABC's accreditation program measures your abilities and skills at a critical stage of career growth -- as you move from craft levels into communication management levels. A rigorous testing program identifies and recognizes the well-rounded communicator through written and oral examinations and a portfolio evaluation. "ABC" after your name is a mark of professional achievement and commitment. It demonstrates to fellow communicators, to employers, and, most important, to yourself, that you have attained the skill levels needed. For more information on the accreditation program, call Rae Hamlin, ABC, (415) 433-3400, ext. 113, or fax (415) 362-8762. Accredited Business Communicators A. Kathleen Abel, ABC Jennifer Ailor, ABC Judy F. Alexander, ABC Elizabeth Allan, ABC Gray Allen, ABC Susan Allen, ABC Claudia S. Anderson, ABC Paul A. Anderson, ABC Valerie E. Arlette, ABC Andre L. Armstrong, ABC Linda C. Ashby, ABC Susan A. Ashe, ABC John N. Aspery, ABC Anne Bader, ABC Henry B. Bachrach, ABC Frederick Bagg, ABC Patricia Baird, ABC Roger Baker, ABC Richard B. Barger ABC Brenda J. Barnard, ABC Walter G. Beach, ABC Sandra J. Beatie, ABC Jean-Pierre Beaudry, ABC William C. Beaver, ABC James H. Beck, ABC Edwin J. Beckley, ABC Robin K. Beggs, ABC Louise A. Behan, ABC James R. Belcher, ABC Barbara J. Bellemare, ABC Gillian F. Bennett, ABC William J. Bennington, ABC Eric J. Bergman, ABC Kerry M. Berk, ABC Joyce E. Bernotas, ABC Robert M. Berzok, ABC Kenneth Best, ABC Richard V. Bevan, ABC Curtis P. Billhymer, ABC Gabriella Birkholz, ABC Rita A. Black, ABC Roger D. Blakewell, ABC Steve Blankinship, ABC Steve D. Blewett, ABC Elizabeth C. Blumenschein, ABC Daniel R. Bomeli, ABC Fran Booth, ABC J.D. Booth, ABC Eldean Borg, ABC Sarah B. Bornstein, ABC Kathleen M. Bourchier, ABC Lorraine A. Boyd, ABC William H. Skip Boyer, ABC James E. Braibish, ABC Alice H. Brink, ABC Barbara R. Brown, ABC Jim Brown, ABC Lyn N. Brown, ABC Marvin L. Brown, Jr., ABC Eleanor J. Brownridge, ABC Donald R. Bruun, ABC Jerry L. Bryan, ABC Mary E. Bufe, ABC Robert L. Buker, ABC Christopher Bunting, ABC Stewart L. Burge, ABC Marilyn R. Busby, ABC Deborah L. Butler, ABC Christine Campbell, ABC Wendy E. Campbell, ABC Melissa A. Carlson, ABC Cheryl Carr, ABC Diane N. Chapin, ABC Richard G. Charlton, ABC Ken Cherney, ABC R. Murray Church, ABC Rocco Ciancio, ABC Linda Sue Clarkson, ABC Meg Claxton, ABC John G. Clemons, ABC Susanne Norton Coffey, ABC Cathy Coffey-Weber, ABC Herbert N. Colcord, ABC Jolaine F. Collins, ABC Stephen F. Coop, ABC Walter A. Cooper, ABC Cheryl Corbeill, ABC Wally L. Court, ABC Terri M. Craig, ABC Glenna Cross, ABC Claude Crowley, ABC Susan K. Culler, ABC Tom Curran, ABC Dixie A. Cutler, ABC Mary Alice Czerwonka, ABC Roger M. D'Aprix, ABC Catherine M. Dagg-Murphy, ABC Diana Daghofer, ABC Diny E. Dalby, ABC Dan Danbom, ABC Steven J. Daughtery, ABC Robert H. Davis, ABC George de Mare, ABC Peter de Vos, ABC Oliver P. Dewar, ABC Toni L. Dixon, ABC Elaine C. Dixson, ABC James R. Douglas, ABC Philip N. Douglis, ABC Mickey A. Driver, ABC Vicki L. Dungan, ABC Nicholas G. Durutta, ABC Connie Eckard, ABC Evelyn Eman, ABC Myron Emanuel, ABC Mark W. Estes, ABC Roger Feather, ABC Christopher Feeney, ABC Kevin A. Feeney, ABC Bernie Fette, ABC Helen Ryan Fischer, ABC Beth Fleischman, ABC Sue Fleming, ABC Gerda Fogle, ABC Kathryn Fogle, ABC Roy G. Foltz, ABC John A.F. Ford, ABC Robert E. Frank, ABC David K. French, ABC Paula K. French, ABC Linda Frey, ABC Donna J. Gambol, ABC Beckie S. Garber-Conrad, ABC Sara Means Geigel, ABC Barbara A. Gibson, ABC Debbie J. Gibson, ABC Laura Jean Gilbert, ABC Shirley Gilbert, ABC Deborah Chism Globerson, ABC Elizabeth M. Glover, ABC Dale R. Gluck, ABC Hank Goertzen, ABC Wendy M. Gold, ABC Marlene A. Goldsmith, ABC Charles M. Gordon, ABC Nancy A. Gordon, ABC Ian V. Grant, ABC Patrick G. Green, ABC Diane e. Guerra, ABC Charles E. Haddox, ABC Frederic I. Halperin, ABC William K. Hamilton, ABC Rae Hamlin, ABC J. Kimball Hansen, ABC John A. Hardesty, ABC Adrian G.F. Harper, ABC Michael D. Hartley, ABC John W. Hartman, ABC Ian T.A. Hawkins, ABC Richard Henderson, ABC Martha Henegar, ABC William R. Henry Jr., ABC Jeanie D. Herbert, ABC Diane Herndon, ABC William F. Herr, ABC Daniel J. Hicks, ABC David M. Himmel, ABC Stephen C. Hirschman, ABC Ethan Hirsh, ABC Dorothy J. Hobbs, ABC Leanna Walker Hock, ABC Gregory R. Hodges, ABC Robert J. Holland, ABC Margaret G. Holmes, ABC Gull-May Holst, ABC Shel Holtz, ABC Carole M. Howard, ABC Richard D. Hull, ABC Godfrey Huybregts, ABC Carter Hydrick, ABC Michael Hyduke, ABC Karen K. Isaacs, ABC Jorge C. Jackson, ABC Peter C. Jackson, ABC Dennis Jay, ABC Frank W. Jefkins, ABC Eileen L. Jenkins, ABC David L. Jensen, ABC Nancy A. Johnson, ABC Nancy F. Johnson, ABC Terri Lynn Johnson, ABC Wendy Johnson, ABC David R. Johnston, ABC David S. Jones, ABC Harvie L. Jordan, ABC Bette K. Jore, ABC Nancy Jorgensen, ABC Kathryn Kane, ABC Moses Kanhai, ABC Mark D. Karlin, ABC Jennifer D. Floto Katz, ABC Judith A. Kehrle, ABC Kevin W. Kelley, ABC Robert Kelley, ABC Gary Kemper, ABC Jerry Kenney, ABC Gail B. Kent, ABC Alice M. Kern, ABC Candace Kessel, ABC Kay Kirkman, ABC David C. Kistle, ABC Valerie A. Klose, ABC Karin Knapp, ABC Al R. Kowalenko, ABC Mindy Kralicek, ABC Beth A. Kramer, ABC B. Sue Kuntz, ABC Sally F. Kur, ABC Robert W. Kurtz, ABC Ronald A. Kustra, ABC Deborah L. Labosky, ABC Corinne G. Labossiere, ABC George V. Lambert, ABC Robert P. Lambert, ABC Anna Carol "Acey" Lampe, ABC Dean M. Landeche, ABC George Lappan, ABC Sharon Larkin, ABC Marci A. Larson, ABC Monti R. Laslo, ABC Lois Leach, ABC Norman G. Leaper, ABC Rae Leaper, ABC Karen Lee, ABC Linda J. Lee, ABC Mort Leggett, ABC K. Smith Leonard, ABC Michael E. Lewellen, ABC Mary Louise Lillis, ABC Richard T. Lind, ABC Ivan Lloyd, ABC William H. Lloyd, ABC Kathleen Loomis, ABC Joy Lovejoy, ABC Joe Lucchetti, ABC Karen A. Ludlow, ABC M. William Lutholtz, ABC Celia K. Luxmoore, ABC Michael J. Mabin, ABC James Marsh, ABC Katharine Marshall, ABC Annette Martell, ABC Ron E. Martin, ABC T. Craig Martin, ABC Tod Martin, ABC JoAnne F. Martz, ABC James G. Marzano, ABC Annie Massey, ABC Wilma K. Mathews, ABC Downs Matthews, ABC Joan C. McAuley, ABC Elaine McCasland, ABC Mary ann McCauley, ABC Lynne McChristian, ABC Dennis J. McCloskey, ABC Mark P. McElreath, ABC Rodney A. McLean, ABC Julie McLean Knight, ABC Barbara McNichol, ABC Carolyn B. Meigs, ABC Terry L. Mendez, ABC Carolyn S. Merrill, ABC Bruce W. Meyer, ABC Pamela K. Meyerhoffer, ABC Henry Milam, ABC Matthew M. Miller, ABC C. Anne Mowat, ABC Susan E. Mucha, ABC Bishwajit Mukherjee, ABC Maureen J. Murray, ABC B. Angela Murray-Franklin, ABC Leticia Narvaez de Vargas, ABC Anne Marie Nelson, ABC Paula D. Nesbitt, ABC Terry D. Newfarmer, ABC Bruno Newman, ABC Phyllis Newman, ABC Gregory A. Niemann, ABC Lisa G. Noon, ABC Shelly Norden, ABC Laura Nowlin, ABC Barry O'Brien, ABC Jay O'Sullivan, ABC Patrick O'Sullivan, ABC Peter A. Odencarns, ABC Stephen J. Painter, ABC Tony Pargeter, ABC David G. Park, Jr., ABC Russ Parrish, ABC Alvin L. Parsons, ABC Sharon A. Paul, ABC Gregory Peterson, ABC Fred Petrovsky, ABC Barry D. Pevsner, ABC Kenneth C. Phillips, ABC Judy E. Pickens, ABC Catherine M. Pitt, ABC Veronica Pollard, ABC Susanne S. Poole, ABC Carol Poore, ABC Lester R. Potter, ABC Peter E. Poulsen, ABC Margaret Pruett, ABC Randy E. Pruett, ABC Barbara Puffer, ABC Sandra Puskarcik, ABC Michel J. Quakenbush, ABC Michael P. Quane, ABC Beth L. Quartarolo, ABC Patricia Quolke, ABC Lawrence Ragan, ABC Karen J. Raihill, ABC Tim Rasmussen, ABC Parasram Ramoutar, ABC Sharon A. Rasp, ABC Irene Rau, ABC Anne Readett, ABC Lee Recca, ABC Judith L. Redman, ABC Don B. Reimer, ABC Roberta R. Resnick, ABC Michael S. Reynolds, ABC Anne B. Ribble, ABC Mary E. Richard, ABC Shirley A. Richard, ABC Annette Richardson, ABC Bruce K. Richardson, ABC Donn C. Richardson, ABC Susan F. Ridewood, ABC Mary A. Riedel, ABC Peter F. Roaf, ABC Janet E. Roberts, ABC James M. Rogers, ABC Sharon Rorman, ABC Sheri Rosen, ABC Connie Roth Lechleitner, ABC Thomas A. Ruddell, ABC Anita K. Russell, ABC Jim Rutledge, ABC Mark R. Salter, ABC Roberto Sanchez Mejorada, ABC Mary J. Sangemino, ABC Oxana Sawka, ABC Nancy Hawkins Sawtelle, ABC Gary Schlee, ABC Nancy J. Schnaars, ABC Larry E. Schnieders, ABC Mary K. Schoessler, ABC Janet Strobel Schumacher, ABC D. Mark Schumann, ABC Thomas Schwarzkopf, ABC W.D. "Doug" Scoggins, ABC Kathy A. Scott, ABC Muriel E. Scott, ABC Ronald L. Scott, ABC Anthony S. Seese-Bieda, ABC David P. Seifert, ABC Lavonne Seifert, ABC Julie E. Semp, ABC Kathleen M. Sewalk, ABC Keith A. Sheldon, ABC Tony M. Shelton, ABC Carol Sheppard, ABC Gillian Silver, ABC Donn E. Silvis, ABC Ginny Simpson, ABC Angela D. Sinickas, ABC Ruta G. Skelton, ABC Basil Skodyn, ABC Philip L. Skousen, ABC Bonnie B. Smith, ABC Hank T. Smith, ABC Rhonda Snider, ABC Cindy Spencer, ABC Deborah M. Stahl, ABC Britt Stewart, ABC Lynda J. Stewart, ABC Elise Stoesser, ABC Susan M. Storey, ABC Linda M. Strongin, ABC Dawn M. Stuart, ABC Samuel A. Stuart, ABC Susann T. Studz, ABC William E. Swank, ABC Marie J. Szklarz, ABC W.F. Taft, ABC Terri J. Taylor, ABC Marsha E. Terry, ABC Karen S. Thielen, ABC Trudy Thompson Rice, ABC Sigrid E. Tidmore, ABC Elizabeth A. Tidwell, ABC Sharon K. Tiley, ABC Sandra B. Todd, ABC William Toderan, ABC Jane Toombs, ABC Richard J. Toth, ABC Marcia Tucker, ABC Lowell L. Turner, ABC Gordon C. Turner, Jr., ABC Michael Turney, ABC Redmond Tyler, ABC Raymond J. Valek, ABC Gisela Vallandigham, ABC Fernando Valverde, ABC Lester F. Van Dyke, ABC Dan VanKeeken, ABC Marcia P. Vaughan, ABC Kaye Vivian, ABC Barbara Walker, ABC Floyd A. Walker, ABC Gloria Walker, ABC Patricia Walker Angevine, ABC Katherine Walsh Ryan, ABC Deborah J. Walther, ABC Albert B. Wann, ABC John Ward, ABC Marilyn Watkins, ABC E.C. (Lisa) Watson, ABC John R. Weigand, ABC Joyce E. Wells, ABC Beth West, ABC Valerie L. Westman, ABC David L. Whitaker, ABC Robert C. Whitaker, ABC Brian D. White, ABC Marcia A. White, ABC Rosemary White, ABC Kathi Whitley, ABC Brad Whitworth, ABC Steven A. Wilcox, ABC Kurt W. Wildermuth, ABC Janet L. Wile, ABC David O. Wiley, ABC Claudia Wilimovsky, ABC Debbie A. Wilkie, ABC Anna M. Willey, ABC D. Tudor Williams, ABC Louis C. Williams, Jr., ABC Carol Wilson, ABC Michael J. Wilson, ABC Rebecca Winning, ABC Susan F. Winsor, ABC Nancy J. Wood, ABC Janet E.H. Wright, ABC Patricia E. Wyatt, ABC James A. Young, ABC Nancy N. Young, ABC Owen B. Zuro, ABC EXECUTIVE BOARD 1992-93 George McGrath New York, N.Y. Chairman Marica P. Vaughan, ABC(*) Costa Mesa, Calif. Vice-chairwoman Lester R. Potter, ABC(*) Washington, D.C. Past Chairman DIRECTORS-AT-LARGE William G. Briggs, Ed.D. San Jose, Calif. Marketing Research Kathleen M. Bourchier, ABC(*) Montreal, Qc. Finance Mark Giberson Fredericton, NB Professional Development Shel Holtz, ABC(*) Irvine, Calif. Information Services Susan J. Allen. ABC(*) Houston, Texas Communication Leticia Narvaez, ABC(*) Mexico City, D.F. Global Liaison Brenda C. Siler Atlanta, Ga. Leader Development Elise Stoesser, ABC(*) Regina, Sask. Career Planning Gisela Vallandigham, ABC(*) Washington, D.C. Membership Development Brian D. White, ABC(*) Irving, Texas Matrix and Deputy Finance D. Tudor Williams, ABC(*) Vancouver, B.C. Networks DISTRICT AND REGIONAL DIRECTORS Peter Roaf, ABC(*) Richmond, BC. Canada District 1 Annette M. Martell, ABC(*) Toronto, Ont. Canada District 2 Deborah A Keen Philadelphia, Pa. US District 1 Debbie Gibson, ABC(*) Frankfort, Ky. US District 2 Douglas R. Elliott Newark, Del. US District 3 Richard S. Gray Chicago, Ill. US District 4 Frank Booth, ABC(*) Scootsdale, Ariz. US District 5 Jeanie D. Herbert, ABC(*) Fullerton, Calif. US District 6 Mike Ryan Columbus, Ohio US District 7 Bruce E. Wallace Auckland, New Zealand Asia/Pacific Region Ian T.A. Hawkins, ABC(*) Maldon, U.K. Europe/Africa Region IABC RESEARCH FOUNDATION TRUSTEES Carolyn A. Douglas Lincoln, Neb. Chairwoman Frederic I. Halperin, ABC(*) The Woodlands, Texas Immediate past chairman Kathryn Kane, ABC(*), APR, Ph.D. Chicago, Ill. First Vice-chairwoman Robert M. Berzok, ABC(*) Danbury, Conn. Fundraising Patrick Jackson, APR Exeter, N.H. Marketing Gary Kemper, ABC(*) Los Angeles, Calif. Treasurer Paul Fullmer, APR Chicago, Ill. Conference programs C. Eugene Jacobs Kansas City, Mo. Fundraising David C. Kistle, ABC(*) St. Paul, Minn. Administration David Pincus, APR, Ph.D. Fullerton, Calif. Education Don Reimer, ABC(*) Ottawa, Ont. Member communication Maire Simington Phoenix, Ariz. Second Vice-chairwoman John C. Pollock, Ph.D. Trenton, N.J. Research Vicci Rodgers Chicago, Ill. Public relations Lester R. Potter, ABC(*) Washington, DC IABC board liaison Donn Silvis, ABC Cerritos, Calif. Education World headquarters staff Norman G. Leaper, ABC(*) President Elizabeth J. Allan, ABC(*), CAE Senior vice president Gloria Gordon Vice president Communication Connie Rose Vice president Finance Cheryl Carter Vice president Information services Patricia Gundry Vice president Membership marketing Chris Grossgart Vice president Professional development Committee and Task Force Chairpersons Director, Career Planning Elise Stoesser, ABC(*) Regina, Sask. Career Management C: Elise Stoesser, ABC(*) Regina, Sask. Chairman George McGrath New York, N.Y. Executive Committee C: George McGrath New York, N.Y. Chairman's Award C: George McGrath New York, N.Y. Director, Communication Susan J. Allen, ABC(*) Houston, Texas Director, Finance Kathleen M. Bourchier, ABC(*) Montreal, Qc. Audit Committee C: Kathleen M. Bourchier, ABC(*) Montreal, Qc. Bylaws and Policy Manual C: David A. Orman Los Angeles, Calif. Strategic Alliances Committee C: Kathleen M. Bourchier, ABC(*) Montreal, Qc. Director, Global Liaison Leticia Narvaez, ABC(*) Mexico City, D.F. Director, Information Services Shel Holtz, ABC(*) Irvine, Calif. Globalization of Business Task Force C: Jeff Herrington Dallas, Texas Issues Identification Task Force C: Jennifer Floto Katz ABC(*) Agoura Hills, Calif. Book Review Task Force C: Vicki Dungan, ABC(*) Chevy Chase, Md. How-to Handbook Committee C: Marcia White, ABC(*) Lincoln, Neb. Technology Task Force C: Sheri Rosen, ABC(*) Mandeville, La. Director, Leader Development Brenda C. Siler Atlanta, Ga. Chapter Management Forum C: Karen Thielen, ABC(*) Chicago, Ill. Chapter Management Awards C: Chris Watkins Industrial Airport, Kan. Chapter Leaders Workshop C: Irene Rau, ABC(*) Regina, Sask. Co-C: Deborah Becker Bloomington, Minn. District/Regional Director Training C: David Kistle, ABC(*) St. Paul, Minn. Director Membership Development Gisela Vallandigham, ABC(*) Washington, D.C. Student Transition Membership Task Force C: Kit Jenkins St. Louis, Mo. Membership Chair Support Project C: Barbara Gibson, ABC(*) Orlando, Fla. Value For Membership Project C: Paul Viggiano Philadelphia, Pa. Director, Marketing Research William G. Briggs, Ed.D. San Jose, Calif. Best Practices Task Force C: William G. Briggs, Ed.D. San Jose, Calif. Director, Matrix and Deputy Finance Brian D. White, ABC(*) Irving, Texas Accreditation Council C: William E. Swank, ABC(*) Miami, Fla. Ethics Committee C: Mark McElreath, ABC(*), Ph.D. Greenbelt, Md. Matrix/Career Path Development Task Force C: Don Bruun, ABC(*) Bloomington, Minn. Director, Networks D. Tudor Williams, ABC(*) Vancouver, B.C. Strategic Interest Group Management Committee C: D. Tudor Williams, ABC(*) Vancouver, B.C. Past Chairman Lester R. Potter, ABC(*) Washington, D.C. Nominating Committee Lester R. Potter, ABC(*) Washington, D.C. IABC/Foundation Joint Task Force C: Lester R. Potter, ABC(*) Washington, D.C. Fellow Award Program C: Donn Silvis, ABC(*) Cerritos, Calif. Multculturalism Committee C: Sharon Wamble Oakland, Calif. Director, Professional Development Mark Giberson Fredericton, N.B. Conference Manual Task Force C: Mark Giberson Fredericton, N.B. Conference Task Force -- 1992 C: Jill Folan Chicago, Ill. Conference Program Advisory Committee -- 1993 C: Richard E. Wilmot, APR San Diego, Calif. Conference Program Advisory Committee -- 1994 C: Mary Lou van Schaik Willowdale, Ont. PD Program Task Force C: Mary Ann McCauley, ABC(*) Eden Prairie, Minn. Gold Quill Committee C: Alice H. Brink, ABC(*) Houston, Texas Gold Quill Subcommittee C: Ruta Skelton, ABC(*) Toronto, Ont. Vice-chairwoman Marcia P. Vaughan, ABC(*) Costa Mesa, Calif. EXCEL Award C: Diane C. Siegel Los Angeles, Calif. Global Strategy Project Team C: Chris Bunting, ABC(*) Toronto, Ont. (*) Accredited Business Communicator, IABC's professional designation AUSTRALIA IABC/AUSTRALIA Greg E. Every Gen. Mgr., Public Aff. Coles New World Supermarkets P.O. Box 480 Glen Iris, VIC 3146 (3) 829-5435 Fax: (3) 829-5424 BELGIUM IABC/BELGIUM Alessandro Profili Honeywell Europe Ave. du Bourget, 3 1140 Brussels (2) 728-2276 Fax: (2) 728-2629 (President-elect, term begins on July 1, 1993) Jane Baxter Dir. of Comm. Holiday Inn Worldwide 101 Rue Neerveld Brussels, B-120-0 (2) 773-5576 Fax: (2) 773-5604 CANADA ALBERTA IABC/CALGARY Bonnie D. Pascall Dir., Comm. Rel. Carewest 1070 McDougall Road N.E. Calgary, AB T2E 7Z2 (403) 267-2907 Fax: (403) 267-2968 (President-elect, term begins on July 1, 1993) Barbara A. Friest Consultant William M. Mercer Ltd. SunLife Plaza III 2080, 112 - 4th Ave., S.W. Calgary AB T2P 0H3 (403) 269-4945 Fax: (403) 261-6938 IABC/EDMONTON Dan VanKeeken, ABC Public Affairs Supervisor Alberta Power Limited Box 2426, 10035-105 St. Edmonton, AB T5J 2V6 (403) 420-8089 Fax: (403) 426-4062 (President-elect, term begins on July 1, 1993) Ravi Bakshi President Miracom, Inc. 845 Toronto Dominion Tower Edmonton, AB T5J 2Z1 (403) 420-9000 Fax: (403) 428-3844 IABC/FORT MCMURRAY Val Mellesmoen Dir., PR Keyano College 8115 Franklin Ave. Fort McMurray, AB T9H 2H7 (403) 791-4805 Fax: (403) 791-1555 (President-elect, term begins on July 1, 1993) Brenda M. Erskine Communication Consultant Fort McMurray Public Schools 9401 Franklin Ave. Fort McMurray, AB T9H 3Z7 (403) 743-3705 Fax: (403) 743-2655 British Columbia IABCBC Michele Pankratz Consultant Frontline Communication #2 - 1118 Arbutus St. Vancouver, BC V6J 3W5 (604) 731-4655 Fax: (604) 731-3815 (President-elect, term begins on July 1, 1993) Brenda L. Birch Hasting Institute Ste. 202, 515 W. 10th Ave. Vancouver, BC V5Z 4A8 (604) 873-7480 Fax: (604) 873-7121 Manitoba IABC/MANITOBA Lois D. Anderson Communication Coord. Credit Union Central of Manitoba Box 9900 3rd Fl. - 215 Garry St. Winnipeg, MB R3C 3E2 (204) 985-4783 Fax: (204) 947-5608 (President-elect, term begins on July 1, 1993) C. Diane Kristjansson Dev. Consultant Civil Service Commission Province of Manitoba 68 Forest Park Dr. Winnipeg, MB R2V 2R6 (204) 339-0047 Fax: (204) 948-2165 Newfoundland IABC/NEWFOUNDLAND AND LABRADOR Jacqui E. Tam Comm. Off. Newfoundland Teachers Assoc. 3 Kenmount Rd. St. John's NF A1B 1W1 (709) 726-3223 Fax: (709) 726-4302 (President-elect, term begins on January 1, 1993) Clarissa Dicks Newfoundland Telephone Company P.O. Box 2110 Ft. William Bldg St. John's NF A1C 5H6 (709) 739-2842 Fax: (709) 739-2845 Nova Scotia IABC/ATLANTIC CANADA Melanie A. Jollymore Public Relations Counsel Bristol Communications 33 Ochterloney, Ste. 24 Dartmouth, NS B2Y 4P5 (902) 466-0900 Fax: (902) 463-3756 (President-elect, term begins on July 1, 1993) Andrea L. Davies-Anderson Account Mgr. P.O. Box 3598 Halifax South 300 Hollis St. Halifax, NS B3J 3J2 (902) 420-1860 Fax: (902) 422-2368 Ontario IABC CAPITALE AIPC Sue Rutherford Mgr., Marketing Communication Lumonics Inc. 105 Schneider Rd. Kanata, ON K2K 1Y3 (613)592-1460 Fax: (613) 592-6454 (President-elect, term begins on July 1, 1993) Moira T. King President Moira King Public Relations #503-556 Laurier Ave., W. Ottawa, ON K1R 7X2 (613) 235-4078 Fax: (613) 235-4078 IABC/GRAND VALLEY Mike G. Farrell Comm. Off. Waterloo County Board of Education 51 Ardelt Ave. Box 68 Kitchener, ON N2G 3X5 (519) 570-0300 Fax: (519) 742-1364 IABC/LONDON Laurie S. Lashbrook President Lashbrook Communications 69 Jennifer Rd. London, ON N5X 3K6 (519) 850-0115 Fax: (519) 850-0115 (President-elect, term begins on July 1, 1993) Sandra King Webster Coord., Comm. Rel. Thames Valley Children's Centre 779 Baseline Rd. East London, ON N6C 5Y6 (519) 685-8675 Fax: (519) 685-8699 IABC/THUNDER BAY Kelly F. Arnold PR Assistant Thunder Bay Hydro 34 N. Cumberland St. Thunder Bay, ON P7A 4L4 (807) 343-1141 IABC/TORONTO Barbara Victor VP, General Mgr. Avatar Communications 2740 Matheson Blvd. E Unit 3 Mississauga, ON L4W 4X3 (416) 629-8900 Fax: (416) 629-0850 (President-elect, term begins on July 1, 1993) Nancy E. Bagworth 171 Atlas Ave. Toronto, ON M6C 3P4 (416) 658-7347 Fax: (416) 658-1016 Quebec IABC/MONTREAL Jean-Pierre Beaudry, ABC Dir., Comm. Federation Des Caisses Populaires Desjardins 1 Complex Desjardins Tour du Sud, Bureau 3904 Montreal, QC H5B 1E7 (514) 281-8712 Fax: (514) 281-5908 (President-elect, term begins on July 1, 1993) Agathe Plamondon Presidente Communicateurs Du Fauve 4062 Delaney Pierrefonds QC H8Y 3M1 (514) 684-4384 Fax: (514) 684-4973 Saskatchewan IABC/REGINA Glenn M. Lemchuk Comm. Off. Canadian Broadcasting Corp. Box 540, 2440 Broad St. Regina, SK S4P 4A1 (306) 347-9589 Fax: (306) 347-9616 (President-elect, term begins on July 1, 1993) James E. Aho Marketing Consultant Regina Economic Development Authority 1870 Albert St. Regina, SK S4P 4B7 (306) 522-0227 Fax: (306) 352-1630 IABC/SASKATOON Nowshad Ali Executive Director Saskatchewan Division Canadian Diabetes Assoc. 104-2301 Avenue C North Saskatoon, SK 57L 5Z5 (306) 933-1238 Fax: (306) 244-2012 FRANCE IABC/PARIS Philippe Thievenaz Consultant Agence Philigrane 18 rue Pigalle Paris 75009 (1) 596-0301 Fax: (1) 596-0016 HONG KONG IABC/HONG KONG Nina Reed Hansen Dir. of Comm. Univ. of Hong Kong Business School Rm. 1102, K.K. Leung Bldg. Pokfulam (852) 891-1000 Fax: (852) 585-5614 IRELAND IABC/IRELAND B. Montgomery Deputy Chairman Dimension City Quay Dublin 2 (1) 679-4747 (1) 679-7900 MEXICO AMCO/IABC Roberto Hernandez Dir., Comm. Emilio Rabasa #135 Sbelite, Naucalpan Estado de Mexico 53100 (5) 395-0239 IABC/MEXICO CITY Luis Fernandez-Veraud Comm. Mgr. Crisoba Group Manuel Ma. Contreas 133 1 Piso Mexico City, DF 06470 (5) 326-2241 Fax: (5) 326-2262 (President-elect, term begins on July 1, 1993) Alicia Paramo Corp. Comm. Mgr. Du Pont, Mexico Patricio Saenz, 1510-2 Col. Del Valle Mexico City, DF 03100 (5) 575-0399 Fax: (5) 250-8000 NEW ZEALAND IABC/NEW ZEALAND David J. Bassett Creative Dir. Consultus New Zealand Ltd. P.O Box 10-349 Wellington (4) 720-991 Fax: (4) 737-335 (President-elect, term begins on December 1, 1992) Jillian de Beer Marketing & PR Manager Ernst & Young PO Box 2146 Auckland (9) 377-4790 Fax: (9) 377-8874 NORWAY IABC/NORWAY Per Arne Totland Sr. VP, Corp. Comm. Dyno Industries P.O Box 779 Sentrum Oslo N-0106-7 (47) 231-7000 Fax: (47) 231-7760 PHILIPPINES IABC/PHILLIPINES Alfonso G. Ballesca Ballesca Design Studio 2nd Floor, Liberty Bldg. Pasay Rd., Legaspi Village Makati, Metro Manila (2) 865-0110 SOUTH AFRICA IABC/SOUTHern AFRICA Pixie Malherbe c/o Pixie Malherbe Business Communication P.O Box 784439 Sandton 2146 (11) 802-8571 Fax: (11) 802-8571 (President-elect, term begins on January 1, 1993) Seth Phalatse Public Aff. Exec. BMW Ltd. South Africa P.O. Box 2955 Pretoria 0001 (12) 529-2272 Fax: (12) 541-2815 SPAIN IABC/ACEI ACEI - Angiotensin Converting Enzyme Inhibitor ACEI - Association for Childhood Education International ACEI - Association of Consulting Engineers of Ireland-SPAIN Carmelo Guilarte Dir. General PRP Asociados S.A. Conde de Cartagena, 3-9A Madrid 28007 (1) 551-4604 Fax: (1) 551-5823 UNITED KINGDOM IABC/UK Peter Hill General Mgr., Public Aff. Lloyds of London One Lime Street London EC34M 7HA (71) 327-5110 Fax: (71) 623-8238 (President-elect, term begins on June 1, 1993) Vicki Staveacre 6 Rathmell Drive London SW4 8J8 (81) 671-2534 UNITED STATES Alabama IABC/BIRMINGHAM Mary Ann Morrow Assistant Mgr., Corp. Comm. Rust International Corporation P.O. Box 101 Birmingham, AL 35202-0101 (205) 995-7641 Fax: (205) 995-7777 (President-elect, term begins on January 1, 1993) Cynthia M. Jones Marketing Officer South Trust Corporation P.O box 2554 Birmingham, AL 35290 (205) 254-5562 Fax: (205) 254-5404 Arizona IABC/PHOENIX Carol Poore, ABC Comm. Coord. Salt River Project P.O Box 52025 Phoenix, AZ 85072-2025 (602) 236-2624 Fax: (602) 236-2170 (President-elect term begins on July 1, 1993) Susan Coffroth Public Information Officer City of Phoenix 251 W. Washington St. Phoenix, AZ 85003 (602) 262-6213 Fax: (602) 495-2432 IABC/TUCSON Viki Matthews Asst. Dir., Public Information Tucson Airport Authority 7005 S. Plumer Ave. Tucson, AZ 85706 (602) 573-8100 Fax: (602) 573-8008 (President-elect, term begins on July 1, 1993) Janelle R. Howard PR Coord. Carondelet Health Care 350 N. Wilmot Tucson, AZ 85711 (602) 721-3852 Fax: (602) 721-3831 Arkansas IABC/ARKANSAS Lisa Wooten Production Mgr. Magna IV 701 W. 7th Little Rock, AR 72201 (501) 376-3827 Fax: (501) 372-3161 (President-elect, term begins on January 1, 1993) Rene V. Starr PR Supervisor Starr Communications 34 Valley Forge Dr. Little Rock, AR 72212-2631 (501) 225-6182 Fax: (501) 225-6182 California IABC/LONG BEACH-SOUTH BAY Carolyn Wolf Special Events Consultant 5623 Via Del Collado Torrance, Ca 90505 (310) 375-0925 IABC/LOS ANGELES Victoria Thurlow Owner Image Plus Communictions 4448 W. El Segundo Blvd., Ste. 234 Hawthorne, CA 90250 (310) 675-6497 Fax: (310) 675-0998 (President-elect, term begins on January 1, 1993) Barbara W. Warren Foundation for the Jr. Blind 5300 Angeles Vista Blvd. Los Angeles, CA 90043 (213) 295-4555 Fax: (213) 296-0424 ORANGE COUNTY/IABC Elena Oloriz-Chupinsky Merchandising Mgr. Beckman Instruments, Inc. 2500 Harbor Blvd., E-23-E Fullerton, CA 92634 (714) 773-8163 Fax: (714) 773-8898 (President-elect, term begins on July 1, 1993) Terri M. Craig, ABC Mgr., Health Care Comm. Southern California Edison 8632 Rush St., GO4 Gr Fl. Rosemead, CA 91770 (818) 302-5208 Fax: (818) 302-7959 IABC/SACRAMENTO Jan Emerson Industry Consultant, PR Mgr. Hewlett-Packard Company 19091 Pruneridge Ave. M/S 46UX Cupertino, CA 95014-9808 (408) 447-5331 Fax: (408) 447-1734 (President-elect, term begins on January 1, 1993) Marci Johnson Owner Monogram Communications 7770 Sunset Ave. Fair Oaks, CA 95628 (916) 965-7820 (916)965-7820 SAN DIEGO/IABC Valorie A. McClelland Mgr., Employee Comm. Rohr, Inc. Foot of H St. P.O. Box 878 Chula Vista, CA 91912-0878 (619) 691-3688 Fax: (619) 691-3710 (President-elect, term begins on January 1, 1993) Christine Leonard Consulant Pen to Print 3779 Catamarca Dr. San Diego, CA 92124 (619) 569-1138 Fax: (619) 569-7356 SAN FRANCISCO/IABC LeeAnne M. Lang PR Supervisor Bechtel Corporation P.O. Box 193965 San Francisco, CA 94119-3965 (415) 768-7158 Fax: (415) 768-0263 (President-elect, term begins on January 1, 1993) Lisa M. Snyder-Stone Principal Stone Communications 507 Mandana Blvd. Oakland, CA 94610 (510) 268-9336 SILICON VALLEY/IABC Shirley Gilbert, ABC Comm. Mgr. Hewlett-Packard Company 19091 Pruneridge Ave., MS44LA Cupertino, CA 95014 (408) 447-6012 Fax: (408) 447-4643 (President-elect, terms begins on January 1, 1993) Leonard L. Hoops Employee Comm. Coord. FMC Corporation 2890 De La Cruz Blvd. Santa Clara, CA 95052 (408) 289-2890 Fax: (408) 289-4853 Colorado IABC/COLORADO Jennifer L. Heinly President J&J Consulting P.O. Box 361 Castle Rock, CO 80104 (303) 660-9539 Fax: (303) 660-9539 (President-elect, term begins on July 1, 1993) John P. Metzger President Metzger Associates 3365 Sunshine Canyon Boulder, CO 80302 (303) 786-7000 Fax: (303) 786-7456 IABC/SOUTHERN COLORADO Patrice M. Rhoades-Baum Owner Rhoades-Baum & Assoc. 10 Boulder Crescent, Ste. 300-C Colorado Springs, CO 80903 (719) 473-3302 (President-elect, term begins on July 1, 1993) April L. Tooke Dir., Marketing Support Jr. Achievement National Headquarters One Education Way Colorado Springs, CO 80906 (719) 540-8000 Fax: (719) 540-9150 Connecticut CONNECTICUT/IABC Ira L. Morrison Sr. Consultant Aetna Life & Casualty 151 Farmington Ave., MA 65 Hartford, CT 06156 (203) 636-3927 Fax: (203) 636-5081 IABC/WESTFAIR Paula Hanson Sr. Consulant W.F. Corroon 2777 Summer St. Stamford, CT 06905 (203) 359-0010 Fax: (203) 359-3127 (President-elect, term begins on July 1, 1993) William C. Ballbach Dir. of Client Svcs. Jack Hough Associaties Inc. 25 Seir Hill Rd. Norwalk, CT 06850 (203) 846-2666 Delaware IABC/DELAWARE Leanna Walker Hock, ABC Mktg. Mgr. The Pusey Brosius Group P.O. Box 638 Kennett Square, PA 19348 (215) 444-0455 Fax: (215) 444-5097 (President-elect, term begins on July 1, 1993) Lois Manbeck Rasys Dir., Comm. Himont USA Inc. P.O. Box 1543982801 Centerville Rd. Wilmington, DE 19850-5439 (302) 996-6122 Fax: (302) 996-2484 District of Columbia IABC/WASHINGTON Dave Norcross Vice President Wohler & Co. 6201 Lessburg Pike, Ste. 403 Falls Church, VA 22044 (703) 536-1773 Fax: (703) 536-0359 (President-elect, term begins on July 1, 1993) Dennis Jay, ABC Publisher Lodging Magazine 1201 New York Ave., N.W., Suite 600 Washington DC 200055 (202) 289-3163 Fax: (703) 836-1279 Florida IABC/CENTRAL FLORIDA Stuart W. Doyle Publicist The Orlando Florida Sentinel 633 North Orange Ave. Orlando, FL 32801-1349 (407) 420-5593 Fax: (407) 420-5758 (President-elect, term begins on July 1, 1993) Cindy Baker Manager Young Heroes' Club Arnold Palmer Hospital for Children & Women 92 West Miller St. Orlando, FL 32806-2036 (407) 841-5111 Fax: (407) 237-6328 IABC/FIRST COAST Janet L. Foster Public Affairs Dept. American Express TRS, Company Inc. 7777 Centurion Parkway Jacksonville, FL 32256 (904) 565-4062 Fax: (904) 565 4098 (President-elect, term begins on January 1, 1993) Diane C. Provasi Communication Specialist Hospice Northeast One Prudential Plaza, 841 Prudential Dr. Jacksonville, FL 32207 (904) 398-4724 Fax: (904) 398-3027 IABC/GOLD COAST Mary Jane Wood Broward County Operations Mgr. Miami City Ballet 224 Commercial Blvd., Ste. 200 Lauderdale-By-The-Sea, FL 33308 (305) 776-7056 Fax: (305) 772-0913 IABC/MIAMI Virginia L. Henke Communication Dir. Knight Foundation 2 S. Biscayne Blvd., Ste. 3800 Miami, FL 33131 (305) 539-2610 (President-elect, term begins on January 1, 1993) Michael H. Freedman Account Executive Bruce Rubin & Associates 2655 Le Jeune Rd., Ste. 203 Coral Gables, FL 33134 (305) 448-7450 Fax: (305) 448-5027 IABC/SUNCOAST Karen J. Raihill, ABC Sr. Environmental Comm. Coord. Florida Power Corporation P.O. Box 14042, H2G St. Petersburg, FL 33733 (813) 866-4782 Fax: (813) 866-4985 Georgia IABC/ATLANTA Lynn Hood VP Hood & Associates 100 Colony Square, Ste. 1160 1175 Peachtree St. N.E. Atlanta, GA 30361 (404) 872-2299 Fax: (404) 872-8974 Hawaii IABC/HAWAII Neal Yokota Account Supervisor Stryker Weiner Associates Inc. 737 Bishop St., Ste. 2860 Honolulu, HI 96813 (808) 523-8802 Fax: (808) 521-6141 (President-elect, term begins on July 1, 1993) Theresia C. McMurdo Mgr., Community Affairs Estate of James Campbell 828 Fort St. Mall, Ste. 500 Honoluly, HI 96813 (808) 544-3122 Fax: (808) 544-3111 Idaho IABC/SOUTHERN IDAHO Bob A. Hieronymus Dir., Marketing Comm. & PR Saint Alphonsus Regional Medical Center 1055 N. Curtis Rd. Boise, ID 83706 (208)378-2410 Fax: (208) 378-2495 Illinois IABC/CHICAGO Kathryn Handelman Dir., Comm. Tatham Euro RSCG 980 N. Michigan Ave. Chicago, IL 60611-4592 (312) 337-4400 Fax: (312) 337-5930 (President-elect, term begins on July 1, 1993) Jill L. Folan Communication Practice Leader Alexander & Alexander Consulting Group 225 N. Michigan Ave. Chicago, IL 60601-7693 (312) 565-6386 Fax: (312) 565-6298 IABC/HEART OF ILLINOIS Marilyn Titone-Schaefer Secty., Corp. Comm. Horace Mann Companies #1 Horace Mann Plaza, Mail #L069 Springfield, IL 62715 (217) 788-5744 Fax: (217) 788-5161 IABC/NORTHERN ILLINOIS Jodi A. Foster-Weber Group Sales/Marketing Rep. MetroCentre 300 Elm Street Rockford, Il 61105 (815) 968-5600 Fax: (815) 968-5451 (President-elect, term begins on July 1, 1993) Angela K. Larson Marketing Communication Mgr. Swedish American Hospital 1400 Charles St. Rockford, IL 61104 (815) 961-2436 Fax: (815) 966-2074 Indiana IABC/FORT WAYNE Michael De Freeuw Mgr., Corporate Comm. Northeastern R.E.M.C. P.O. Box 171 Columbia City, IN 46725 (219) 244-6111 Fax: (219) 244-6111 IABC/INDIANAPOLIS Gerald A. Justice VP Justice Johnson, Inc. 3720 North Washington Blvd. Indianapolis, IN 46205 (317) 924-9460 Fax: (317) 924-1337 IABC/MICHIANA Lou Cynda Edwards Marketing Comm. Administrator Dexter Axle 25037 Aqua Dr. Elkhart, IN 46514-9236 (219) 295-1900 Fax: (219) 295-8094 (President-elect, term begins on July 1, 1993) Shirley A. Marvel 56201 Rio Lindo Dr. Elkhart, IN 46516 (219) 262-0123 Fax: (219) 262-8823 Iowa IABC/IOWA Mark S. True Dir. of Corporate Comm. Midland United Dairy Industry Association 101 NE Trilein Ankeny, IA 50021 (515) 964-0696 Fax: (515) 964-5498 (President-elect, term begins on July 1, 1993) Joy M. Newcom Mgr. of Comm. League of Iowa Municipalities 517 Sixth Ave., Ste. 1400 Des Moines, IA 50309 (515) 244-7282 Fax (515) 244-0740 Kansas IABC/TOPEKA Linda M. Laughlin Area Mgr., Internal Comm. Southwestern Bell Telephone 220 E. 6th St., Rm. 505 Topeka, KS 66603 (913) 276-8372 Fax: (913) 276-1988 (President-elect, term begins on July 1, 1993) M. Katharine Weickert Dir. of Comm. United School Administrators of Kansas 820 Quincy, Ste. 200 Topeka, KS 66612-1165 (913) 232-6566 Fax: (913) 232-9776 IABC/WICHITA Donald J. Consolver Comm. Writer Excel Industries Inc. P.O. Box 7000 Hesston, KS 67062-2097 (316) 327-4911 Fax: (316) 327-2117 Kentucky IABC/KENTUCKY Paul V. Downey, Jr. Mgr., Corporate Comm. Capital Holding Inc. 400 Market Street P.O. Box 32830 Louisville, KY 40232 (502) 560-2279 Fax: (502) 581-9229 (President-elect, term begins on January 1, 1993) Leroy A. Dunham Consultant William M. Mercer, Inc. 1500 Meidinger Tower Louisville, KY 40202 (502) 561-4730 Fax: (502) 561-4700 IABC/LEXINGTON Deborah Weis Mgr., Publ. Branch Kentucky Department of Travel Development 500 Mero St., Ste. 22 Frankfort, KY 40601-1968 (502) 564-4930 Fax: (502) 564-5695 (President-elect, term begins on January 1, 1993) William B. Robinson Publ. Editor ACUTA ACUTA - Association for Communications Technology Professionals in Higher Education ACUTA - Association of College & University Telecommunications Administrators Lexington Financial Center 250 W. Main, Ste. 2420 Lexington, KY 40507-1739 (606) 252-2882 Fax: (606) 252-5673 Louisiana IABC/NEW ORLEANS Karen Beck Heikkinen Assistant Staff Mrg. South Central Bell 365 Canal St., Rm. 650 New Orleans, LA 70140 (504) 528-2208 Fax: (504) 525-3868 (President-elect, term begins on January 1, 1993) Bruce Hirsch President Metairie House of Printing 705 Aurora Ave. Metairie, LA 70005 (504) 834-5700 Fax: (504) 837-4413 Maryland IABC/BALTIMORE Sharon L. Hack PR Mgr. Baltimore County Chamber of Commerce 102 West Pennsylvania Ave., Ste. 402 Towson, MD 21204-4526 (301) 825-6200 Fax: (301) 821-9901 (President-elect, term begins on July 1, 1993) Stephani L. Brafman Benefit Communication Specialist Manor Care, Inc. 10750 Columbia Pike Silver Spring, MD 20901 (301) 593-9600 Fax: (301) 680-4046 Massachusetts YANKEE/IABC Marilyn E. Hanley Associate Dir., Corporate Comm. New England Telephone 125 High Street, Rm. 1208 Boston, MA 02110-2721 (617) 743-2615 Fax: (617) 743-4429 (President-elect, term begins on July 1, 1993) Robert M. Seraphin Comm. Consultant 8 Wampanoag Ave. Norfolk, MA 02056 (508) 528-5394 Michigan IABC/DETROIT Leah A. Reynolds Account Executive Stone, August, Baker Communications Companies 1301 W. Long Lake Rd., Ste. 350 Troy, MI 48098 (313) 641-0400 Fax: (313) 641-0425 (President-elect, term begins on July 1, 1993) Harper West Owner Impact Public Relations 2761 Steamboat Springs Dr. Rochester Hills, MI 48309 (313) 375-2937 Fax: (313) 375-2937 IABC/MID-MICHIGAN Marc Harlow PR Coord. Michigan Sheriff's Association 515 N. Capitol Ave. Lansing, MI 48933-1241 (517) 485-3135 Fax: (517) 485-1013 IABC/WEST MICHIGAN Linda L. Lane VP, Comm. & Member Events Grand Rapids Area Chamber of Commerce 17 Fountain St., NW Grand Rapids, MI 49503-3076 (616) 771-0337 Fax: (616) 771-0318 (President-elect, term begins on July 1, 1993) Melissa Brown 426 Rosewood Ave. SE Grand Rapids, MI 49506 (616) 454-3036 Minnesota IABC/MINNESOTA Deborah Becker Dir. of PR & Senior VP Colle & McVoy Public Relations 7900 International Dr. Bloomington, MN 55425 (612) 851-2634 Fax: (612) 851-2583 (President-elect, term begins on January 1, 1993) Margaret J. Wethington Comm. Dir. Coaliton of Minnesota Business, Inc. 80 South Eight St., Ste. 4050 Minneapolis, MN 55402 (612) 334-3114 Fax: (612) 334-3086 Mississippi IABC/MISSISSIPPI Judy J. Ferguson Comm. Dir. Mississippi Employment Security Commission P.O. Box 1699 Jackson, MS 39215-1699 (601) 961-7483 Fax: (601) 961-7405 (President-elect, term begins on January 1, 1993) Rita B. Anderson American Television and Communications Corporation 5375 Executive Pl. Jackson, MS 39206 (601) 982-1187 Fax: (601) 982-9532 Missouri KANSAS CTY/IABC Wally Renfro Assistant Executive Dir., Publishing NCAA 6201 College Blvd. Overland Park, KS 66201-2411 (913) 339-1980 Fax: (913) 339-0030 IABC/ST. LOUIS James M. Grandone General Mgr. Marketing Mix 403 Jefferson Rd. Edwardsville, IL 62025 (314) 721-8444 Fax: (314) 721-6523 (President-elect, term begins on July 1, 1993) Judy Honigfort Strategic Comm. Mgr. Protein Technologies International Checkerboard Square 13T St. Louis, MO 63101 (314) 982-3350 Fax: (314) 982-5057 Nebraska IABC/LINCOLN Rod Bates Managing General Partner Bates & Associates: Communication Specialists 141 S. 14th Lincoln, NE 68508 (402) 476-7951 Fax: (402) 475-7082 (President-elect, term begins on July 1, 1993) Peggy S. Hain Marketing & PR Coord. Madonna Rehabilitation Hospital 5401 South St. Lincoln, NE 68506-2134 (402) 483-9584 Fax: (402) 483-9460 IABAC/OMAHA Kim Kavalec Sr. Comm. Specialist Blue Cross and Blue Shield of Nebraska 7261 Mercy Rd. Omaha, NE 68180-0001 (402) 398-3693 Fax: (402) 398-3736 (President-elect, term begins on July 1, 1993) Christine Hay Sr. Marketing Comm. Specialist UNMC 600 South 42nd St. Omaha, NE 68198-4030 (402) 559-6485 Fax: (402) 559-6493 Nevada IABC/LAS VEGAS Nancy R. Harkess EG&G Energy Measurements, Inc. P.O. Box 1912, M/S B-41 Las Vegas, NV 89125 (702) 295-2629 (President-elect, term begins on July 1, 1993) Mark S. Bacon 8046 MacKenzie Ct. Las Vegas, NV 89129 (702) 658-1319 SILVER STATE/IABC Connie Benedict President Pages Inc. 1575 Delucchi, Ln., Ste. 115-18 Reno, NV 89502 (702) 828-1997 (President-elect, term begins on July 1, 1993) Wendy J. Knorr Public Information Writer Truckee Meadows Community College 945 Windsor Way Reno, NV 89503 (702) 673-7087 Fax: (702) 674-7509 New Jersey NEW JERSEY/IABC Alicia B. Nordquist President Nordquist Group, Inc. Twelve Airport Rd. Hackettstown, NJ 07840 (908) 850-6688 Fax: (908) 850-8258 (President-elect, term begins on January 1, 1993) Vincent G. McGourty Marketing Mgr. New York Television Inc. 217 Halls Mill Rd. Lebanon, NJ 08833 (201) 534-6780 Fax: (201) 534-5374 New Mexico IABC/NEW MEXICO Brenda Yager 7505 Gladden NE Albuquerque, NM 87110 (505) 291-6688 Fax: (505) 291-6653 (President-elect, term begins on July 1, 1993) Dana S. Buchanan Corporate Comm. Specialist Sunwest Bank P.O. Box 25500 Albuquerque, NM 87125-0500 (505) 765-3178 Fax: (505) 765-3145 New York IABC/GREATER BUFFALO Kelly R. Lane Dir. of PR American Steamship Company 3200 Marine Midland Ctr. Buffalo, NY 14203 (716) 854-7644 Fax: (716) 854-7473 (President-elect, term begins on January 1, 1993) Carol K. Yemma Supervisor, Public Affairs National Fuel Gas 10 Lafayette Square Buffalo, NY 14203 (716) 857-7140 Fax: (716) 857-7413 LICA/IABC Michael P. Quane, ABC Dir., Community Relations Mercy Medical Center 1000 N. Village Ave. Rockville Centre, NY 11570 (516) 593-1547 Fax: (516) 593-8023 (President-elect, term begins on July 1, 1993) Tracey A. Gittere Comm. Mgr. 800 Flowers 1600 Stewart Ave. Westbury, NY 11590 (516) 237-6000 Fax: (516) 237-6060 NEW YORK/IABC Robert Noltenmeier VP Quadrant Communications Co. 595 Madison Ave., Ste. 1602 New York, NY 10022 (212) 421-0544 Fax: (212) 421-0483 NENY/IABC Joanne H. Thompson Public Information Officer New York State Lottery 1 Broadway Center P.O. Box 7500 Schenectady, NY 12301-7500 (518) 388-3421 Fax: (518) 388-3423 (President-elect, term begins on January 1, 1993) Colleen M. Connery Specialist, Employee Comm. GE 1 River Rd., Bldg. 41-219 Schenectady, NY 12345 (518) 385-5955 Fax: (518) 385-4924 IABC/ROCHESTER AREA Laurence H. Bump Group Supervisor Roberts Publications The Piano Works East Rochester, NY 14445 (716) 381-1000 Fax: (716) 383-1204 North Carolina IABC/CHARLOTTE Diane St. John President Communication Strategies P.O. Box 31844 Charlotte, NC 28231 (704) 333-1210 Fax: (704) 332-5883 IABC/NC PIEDMONT Barbara G. Johnson Dir. of Public Information City of Winston-Salem P.O. Box 2511 Winston-Salem, NC 27102 (919) 727-2317 Fax: (919) 727-2880 IABC/TRIANGLE Jay L. Johnson Mgr., Corporate Comm. Carolina Electric Cooperatives P.O. Box 27306 Raleigh, NC 27611-7306 (919) 872-0800 (President-elect, term begins on January 1, 1993) George H. Dudley Information & Publ. Coord. Carolina Telephone & Telegraph Co. 720 Western Blvd. Tarboro, NC 27886 (919) 823-9185 North Dakota IABC/GREAT PLAINS Mary Jo Sinner Comm. Specialist Basin Electric Power Cooperative 1717 E. Interstate Ave. Bismarck, ND 58501 (701) 223-0441 Fax: (701) 224-5336 (President-elect, term begins on July 1, 1993) Linda Seil Comm. Specialist Basin Electric Power Cooperative 1717 E. Interstate Avenue Bismarck, ND 58501 (701) 223-0441 Fax: (701) 224-5336 Ohio IABC/CLEVELAND Marianne K. Wascak Internal Communication Coordinator National City Corporation National City Center P.O. Box 5756, Loc. #3008 Cleveland, OH 44101-0756 (216) 575-2511 Fax: (216) 575-2509 (President-elect, term begins on July 1, 1993) John Maslanka Writer East Ohio Gas Company 1717 East Ninth St. P.O. Box 5759 Cleveland, OH 44101 (216) 736-6267 Fax: (216) 736-6236 IABC/COLUMBUS Karen A. Kirk Associate Editor Ohio State Medical Association 1500 Lake Shore Dr. Columbus, OH 43204-3824 (614) 486-2401 Fax: (614) 486-3130 (President-elect, term begins on July 1, 1993) Eileen Mauro Mgr., PR Lifeline of Ohio Organ Procurement 700 Ackerman Rd., Ste. 580 Columbus, Oh 43202 (614) 263-5667 Fax: (614) 263-2994 IABC/DAYTON Janet J. Brewer Mgr. of Community Relations Reynolds & Reynolds Company P.O. Box 2608 Dayton, OH 45401 (513) 449-4215 (President-elect, term begins on July 1, 1993) William J. Wharton Public Information Coord. Combined Health District of Montgomery County 451 West Third St. Dayton, OH 45422 (513) 225-4403 Fax: (513) 225-6257 IABC/GREATER CINCINNATI Julie L. Steers President JSL Public Relations 2176 Raeburn Dr. Cincinnati, OH 45223 (513) 242-9855 Fax: (513) 542-2113 (President-elect, term begins on July 1, 1993) Nancy M. Strassel Dir. of Comm. Greater Cincinnati Hospital Council c/o 1811 Losantiville Ave., Ste. 450 Cincinnati, OH 45237-3954 (513) 531-0200 Fax: (513) 531-0278 IABC/WEST CENTRAL OHIO Kimberly M. Dillon Marketing Comm. Development Solomon Software 218 Commerce Pkwy. Findlay, OH 45840 (419) 424-0422 Fax: (419) 424-3400 (President-elect, term begins on July 1, 1993) Lisa Fell Comm. Admin. Whirlpool Corporation 4901 N. Main St. Findlay, OH 45840 (419) 423-6127 Fax: (419) 423-6044 Oklahoma IABC/CENTRAL OKLAHOMA Terri R. Folks President Free-Lance Communications 1416 Rockwood Ct. Edmond, OK 73013 (405) 340-6912 Fax: (405) 340-6912 IABC/TULSA Joe Birney Newsletter Editor Quiktrip Corporation 901 N. Mingo Tulsa, OK 74101 (918) 836-8551 (President-elect, term begins on July 1, 1993) Kerry L. Malone Stancavage Sr. Writer The Williams Companies, Inc. One Williams Center, 47th Fl. Tulsa, OK 74102 (918) 588-2110 Fax: (918) 588-2296 Oregon OREGON COLUMBIA/IABC Jim Gersbach Public Affairs Representative Kaiser Permanente Medical Care Program 2701 NW Vaughn St., Ste. 300 Portland, OR 97210 (503) 721-6827 Fax: (503) 721-3962 (President-elect, term begins on July 1, 1993) Johneen M. Verbeck Owner FourStar Communications 161 High St. SE, Ste. #241 Salem, OR 97301 (503) 364-0182 Fax: (503) 585-3194 Pennsylvania IABC/ERIE Carl P. Mann Mgr., Employee Comm. Lord Corporation 2000 W. Grandview Blvd. Erie, PA 16514 (814) 868-0924 Fax: (814) 866-3290 (President-elect, term begins on July 1, 1993) Rebecca Martin PR Officer Gannon University University Square Erie, PA 16541 (814) 871-5817 Fax: (817) 452-6277 IABC/HARRISBURG Crystal L. Hull Coordinator of PR & Media Relations Capital Health System 329 Rich Valley Road Carlisle, PA 17013 (717) 231-8233 Fax: (717) 231-8233 (President-elect, term begins on July 1, 1993) Jan Zinn P.O. Box 160 Hanover, PA 17331 (717) 632-1647 IABC/LANCASTER Bernard F. Shire Dir. Comm. Pennsylvania Catholic Conference 223 North St., Box 2835 Harrisburg, PA 17105 (717) 238-9613 Fax: (717) 238-1473 IABC/LEHIGH VALLEY Suzanne Kupres Stianche Advertising Admin. Chrysler First Inc. 1105 Hamilton St. Allentown, PA 18101 (215) 437-8138 Fax: (215) 437-8377 IABC/PHILADELPHIA Paul A. Levey Publ. Mgr. Subaru of America P.O. Box 6000, Subaru Plaza Cherry Hill, NJ 08034-6000 (609) 488-3326 Fax: (609) 488-3274 (President-elect, term begins on July 1, 1993) Anthony Cirillo Dir. of Marketing & PR Rancocas Hospital 218A Sunset Rd. Willingsboro, NJ 08046 (609) 835-3721 Fax: (609) 835-3061 IABC/PITTSBURGH Mark Hofer Writer/Publications Coord. United Way of Allegheny County One Smithfield St. P.O. Box 735 Pittsburgh, PA 52300 (412) 261-6010 Fax: (412) 394-5376 (President-elect, term begins on January 1, 1993) Janice G. Jeletic Sr. Project Mgr., Marketing Comm. Federated Investors Federated Investors Tower Pittsburgh, PA 15222-3779 (412) 288-7538 Fax: (412) 288-2919 Puerto Rico IABC/PUERTO RICO Ronald Flores Managing Editor Casiano Communications 1700 Fernandez Juncos Ave. San Juan, PR 00909 (809)728-9300 Fax: (809) 728-7325 Rhode Island IABC/RHODE ISLAND (Please contact U.S. District 1 Director for information Tennessee IABC/NASHVILLE Philip J. Matisak Int. Comm. Mgr. United Parcel Service 2525 Perimeter Place Dr., #128 Nashville, TN 37214 (615) 871-2169 (President-elect, term begins on July 1, 1993) Lucinda Hall President Lucinda Hall Public Relations 5115 Maryland Way Brentwood, TN 37027 (615) 377-0771 Texas IABC/AUSTIN Brenda J. Barnard, ABC Sr. Mgr., Marketing University Federal Credit Union 1714 Spotted Horse Dr. Austin, TX 78759 (512) 346-4728 Fax: (512) 467-2762 IABC/BRAZOS VALLEY Rhonda Snider, ABC Dir., Int'l Coordination Texas A&M University International Programs College Station, TX 77843-4251 (409) 845-6066 Fax: (409) 775-7506 (President-elect, term begins on July 1, 1993) Gerry King Associate Director Texas A&M University Dept. of Mktg. Center for Retailing Studies College Station, TX 77843-4112 (409) 845-0325 Fax: (409) 845-5230 DALLAS/IABC Jane G. Voisard Owner Jane Voisard Communications 1413 Sagewood DeSoto, TX 75115 (214) 709-0707 Fax: (214) 709-7222 (President-elect, term begins on July 1, 1993) Susie McMichael Comm. Advisor Mobil Exploration & Producing P.O. Box 605232 Dallas, TX 75265 (214) 951-3088 Fax: (214) 951-2205 IABC/FORT WORTH Cari L. Hyden Public Education Specialist Fort Worth Water Department Administration Division City of Forth Worth 1000 Throckmorton Forth Worth, TX 76101-0870 (817) 871-8208 Fax: (817) 871-8195 IABC/HOUSTON Teresa Marie Wong Freelance Writer Creative Writing Company 10323 Hondo Hill Houston, TX 77064-7040 (713) 890-9301 Fax:(713) 890-9381 (President-elect, term begins on July 1, 1993) A. Kathleen Abel, ABC Editor Shell Oil Company 10B28, P.O. Box 20329 Houston, TX 77225 (713) 795-3582 Fax: (713) 795-3621 IABC/SAN ANTONIO Joyce M. Hyde Mgr., Corporate Comm. La Quinta Inns 10010 San Pedro Ave. San Antonio, TX 78216 (512) 366-6135 Fax: (512) 366-6008 (President-elect, term begins on July 1, 1993) Cheryl L. Crane Editor The USAA Foundation D-3-E, USAA Building San Antonio, TX 78288-0086 (512) 498-6626 Fax: (512) 498-3149 Utah IABC/UTAH Philip L. Skousen, ABC Director Valtek Box 2200 Mt. Springs Pkwy. Springville, UT 84663 (801) 489-2471 Fax: (801) 489-3719 (President-elect, term begins on July 1, 1993) Nancy K. Volmer Dir. of Comm. Park City Chamber/Bureau P.O. Box 1630 Park City, UT 84060 (801) 649-6100 Fax: (801) 649-4132 Virginia IABC/HAMPTON ROADS Marian S. Henry Comm. Mgr. Farm Fresh Inc. 7530 Tidewater Dr. Norfolk, VA 23505 (804) 480-6816 Fax: (804) 480-6398 IABC/LYNCHBURG Laura M. Mason Prevention Specialist Central Virginia Community Services 2241 Langhorne Rd. P.O. Box 2497 Lynchburg, VA 24501 (804) 847-6076 Fax: (804) 847-6099 IABC/RICHMOND Forrest Hughes Dir., Publ. University of Richmond Maryland Hall Richmond, VA 23173 (804) 289-8057 Fax: (804) 289-8943 (Presidet-elect, term begins on January 1, 1993) Robert J. Holland, ABC PR Specialist AT&T 4500S. Laburnum Ave. Richmond, VA 23231 (804) 226-5711 Fax: (804) 226-5545 Washington IABC/EASTSIDE Helvi J. Paterson Boeing Co. 4329 Dayton Ave., N., Apt. #4 Seattle, WA 98103 (206) 544-1112 Fax: (206) 544-1190 (President-elect, term begins on July 1, 1993) Catherine J. Kelley Comm. Mgr. Boeing Computer Services 15220 NE 16th Pl. #34 Bellevue, WA 98007 (206) 865-5180 Fax: (206) 865-2958 IABC/METRO SPOKANE John A. Gustafson Corporate Comm. Coord. Washington Water Power Co. East 1411 Mission P.O. Box 3727 Spokane WA 99220 (509) 482-4577 Fax: (509) 483-0476 (President-elect, term begins on July 1, 1993) Maggie Crabtree Information Specialist Medical Service Corp. P.O. Box 3048 Spokane, WA 99220-3048 (509) 536-4591 Fax: (509) 536-4770 IABC/SEATTLE Michelle Peterson Community Relations Representative Washington Natural Gas Co. P.O. Box 1869 Seattle, WA 98111 (206) 224-2099 Fax: (206) 224-2446 (President-elect, term begins on July 1, 1993) Debra Carnes Community Relations Coord. Swedish Medical Center/Ballard NW Market & Barnes Box C-70707 Seattle, WA 98107-1507 (206) 781-2243 Fax: (206) 781-4790 Wisconsin IABC/CENTRAL WISCONSIN (Please contact U.S. District 4 Director for information.) PROCOM/IABC (Please contact U.S. District 4 Director for information.) IABC/SE WISCONSIN Betsy K. Zera PR Dir. Ellingsen-Sprecher, Inc. 312 E. Wisconsin Ave., Suite 200 Milwaukee, WI 53202 (414) 272-3898 Fax: (414) 272 3873 AWARDS Gold Quill Awards program The hallmark of excellence in the business communication profession is IABC's Gold Quill. The annual international Gold Quill Awards program honors top work in the field, promotes the highest professional standards, and recognizes outstanding solutions to communication and other management problems. Categories in the competition range from communication programs to audiovisuals, from writing to annual reports. The deadline for entering the next Gold Quill Awards program is January 27, 1993, for work produced for use in the previous year. The Call for Entries brochure is mailed in the fall of each year. For a list of the 1992 winners, please contact Cheryl Carter at IABC World Headquarters, (415) 433-3400, ext. 104. Month of Excellence IABC sponsors the "Month of Excellence," a program conducted in November in conjunction with the Gold Quill Awards competition. During the Month of Excellence, winners of the previous Gold Quill Awards, and other top communication professionals, are available to speak to chapters and meetings on planning and techniques that were successful in entering and winning a Gold Quill Award. This service is available at no cost to chapters. For information, call Cheryl Carter, (415) 433-3400, ext. 104. The Fellow Award The Fellow Award is the highest honor IABC bestows upon a member. The award is given to recognize those IABC members who have continually made an outstanding contribution to the communication profession through exemplary achievement within their own organization through unselfish service to IABC members. For information, call Cheryl Carter, (415) 433-3400, ext. 104. 1970 Walter G. Beach, ABC* George de Mare, ABC* Marg Sammons Newcomb, ABC*[Dagger] Robert Newcomb, ABC*[Dagger] 1971 DeWitt C. Reddick, ABC*[Dagger] 1972 James R. Douglas, ABC* Mort Leggett, ABC* 1973 Patricia Walker Angevine, ABC* Jacob W. Wittmer, ABC*[Dagger] 1974 Henry B. Bachrach, ABC* 1975 Myron Emanuel, ABC* 1976 Lawrence Ragan, ABC* Robert C. Russman, ABC*[Dagger] 1977 Wally L. Court, ABC* Downs Matthews, ABC* 1978 Roger M. D'Aprix, ABC* 1979 Walter G. Anderson, ABC*[Dagger] 1980 Dorothy J. Hobbs, ABC* 1981 Philip N. Douglis, ABC* 1982 John N. Aspery, ABC* Richard G. Charlton, ABC*, APR 1983 No award given 1984 Roy G. Foltz, ABC* John N. Bailey, ABC* CAE Kay M. Staib, ABC*[Dagger] 1985 Louis C. Williams, Jr., ABC*, APR Lynda J. Stewart, ABC* 1986 Richard E. Wilmot, APR Alvie L. Smith, APR 1987 No award given 1988 Wilma K. Mathews, ABC* Jerome R. Blackstone 1989 Rae Leaper, ABC* Donn E. Silvis, ABC* 1990 Thomas A. Ruddell, ABC* 1991 David A. Orman Albert B. Wann, ABC*, APR 1992 Christopher H. Bunting, ABC* Robert M. Berzok, ABC* (*) Accredited Business Communicator, IABC's professional designation [Dagger] Deceased Excellence in Communication Leadership The Excellence in Communication Leadership Award (EXCEL) is given by IABC to a non-IABC member who leads the way in fostering -- and participating in -- good communication. EXCEL Award winners support communication and public relations and their organizations reflect that support in their outstanding communicating work. The EXCEL Award is the highest award given to a nonmember, who is frequently a chief executive in a major company. For information, call Cheryl Carter, (415) 433-3400, ext. 104. Communicator of the Year Award (predecessor to the EXCEL Award) 1961 Erwin D. Canham, Editor, Christian Science Monitor, Boston, Mass. 1962 Edward R. Murrow, Director, US Information Agency, Washington, D.C. 1963 Virgil B. Day, Vice President, Management Development and Employee Relations, General Electric Co., New York, N.Y. 1964 Fred C. Foy, Chairman of the Board, Koppers Company, Inc., Pittsburgh, Pa. 1965 Lynn A. Townsend, President, Chrysler Corporation, Detroit, Mich. 1966 William A. Patterson, President and retiring Board Chairman, United Airlines, Chicago, Ill. 1967 John D. Harper, President and CEO, Aluminum Company of America, Pittsburgh, Pa. 1968 William M. Allen, President, The Boeing Company, Seattle, Wash. 1969 Whitney M. Young, Jr., Executive Director, National Urban League, New York, N.Y. 1970 J. Craig Smith, President, Avondale Mills, Sylacauga, Ala. 1971 No award presented 1972 J. Paul Lyet, President, Sperry Rand Corporation, New York, N.Y. 1973 Frederic S. Welsh, Vice President and Director of Corporate Relations, Eastman Kodak Co., Rochester, N.Y. 1974 Walter W. Straley, Vice President, Deere & Co., Moline, Ill. 1975 Mac Roy Rasor, Vice President, Public Relations, Southwestern Life, Dallas, Texas 1976 No award presented Achievement in Communication Award (predecessor to the EXCEL Award) 1977 Herbert Schmertz, Vice President, Public Affairs, Mobil Oil Corporation, New York, N.Y. 1978 John D. deButts, Chairman, American Telephone and Telegraph Co., New York, N.Y. 1979 Thornton F. Bradshaw, President, Atlantic Richfield Co., Los Angeles, Calif. 1980 No award presented 1981 Irving S. Shapiro, Chairman and CEO, E.I. du Pont de Nemours & Co., Wilmington, Del. Excellence in Communication Leadership (EXCEL) Award 1982 Claude I. Taylor, President and CEO, Air Canada, Montreal, Qc. 1983 James F. Bere, Chairman and CEO, Borg-Warner Corporation, Chicago, Ill. 1984 T. Mitchell Ford, Chairman, President and CEO, Emhart Corp., Hartford, Conn. 1985 Roger B. Smith, Chairman, General Motors Corporation, Detroit Mich. 1986 Donald F. Craib, Chairman and CEO, Allstate Insurance Company, Northbrook, Ill. 1987 Kenneth Light, Minister de Communicacao Social, Souza Cruz, Sao Paulo, Brazil 1988 John Young, President and CEO, Hewlett-Packard, Palo Alto, Calif. 1989 John Johnson, President and CEO, Johnson Publishing Company, Chicago, Ill. 1990 Ronald W. Watkins, President and CEO, Nebraska Public Power District, Columbus, Neb. 1991 George D. Anderson, President and CEO, Central Guaranty Trust, Toronto, Ont. 1992 Jack E. Sinclair, Executive Vice President, Bell Canada, Etobicoke, Ont. Chairman's Award The Chairman's Award is given to IABC members who have given of their time and talents and have diligently worked behind the scenes for IABC at the international level over a period of at least years. Generally, this will be a contribution that largely has gone unrecognized. Service on the executive board or in any other IABC leadership position will not rule out a candidate for the award, but such service in and of itself will not be a consideration since this service is recognized in other ways. For information, call Cheryl Carter, (415) 433-3400, ext. 104. 1981-82 William Toderan, ABC* Gerald M. Bowman 1982-83 Albert Arnst David G. Park, Jr., ABC* 1983-84 John W. Simmons Tamotsu Murabe 1984-85 Sam Smart Peter C. Jackson, ABC* 1985-86 Bruno Newman, ABC* Roger Feather, ABC* 1986-87 Roberta R. Resnick, ABC* Oliver P. Dewar, ABC* 1987-88 David A. Orman 1988-89 Sharon C. Berzok[Dagger] 1989-90 Connie Eckard, ABC* 1990-91 Mary V. Williams 1991-92 Beth West, ABC* APR Anthony B. Buckley Past IABC chairpersons 1970-71 William G. Irby[Dagger] 1971-72 John J. McGovern 1972-73 Donald B. McCullough 1973-74 Jerome R. Blackstone 1974-75 William F. Herr, ABC* 1975-76 Richard G. Charlton, ABC*, APR 1976-77 Patricia Walker Angevine, ABC* 1977-78 Jacob W. Wittmer, ABC*[Dagger] 1978-79 Rae Leaper, ABC* 1979-80 Louis C. Williams, Jr., ABC*, APR 1980-81 Lynda J. Stewart, ABC* 1981-82 Roy G. Foltz, ABC* 1982-83 Thomas A. Ruddell, ABC* 1983-84 Alberg B. Wann, ABC*, APR 1984-85 Myra L. Kruger, ABC* 1985-86 Christopher H. Bunting, ABC* 1986-87 Robert M. Berzok, ABC* 1987-88 Jean G. Cormier, APR 1988-89 Sharon A. Paul, ABC* 1989-90 Brad Whitworth, ABC* 1990-91 Ron E. Martin, ABC* 1991-92 Lester R. Potter, ABC* (*) Accredited Business Communicator, IABC's professional designation [Dagger] Deceased Life members John N. Bailey, ABC(*), CAE (past executive director/president of IABC) Edward Belt[Dagger] Simone Daigneault George Fletcher Geraldine Keating[Dagger] (past executive director of IABC) R.H. Spencer (*) Accredited Business Communicator, IABC's professional designation [Dagger] Deceased The family tree of IABC 1 AAIE AAIE - American Association of Industrial Editors AAIE - Association for the Advancement of International Education organized 1938 1. American Association of Industrial Editors An indirect descendant of earlier groups, including the "Association of House Organ Editors" (1915). 2 ICIE organized 1941 2. International Council of Industrial Editors A federation of existing groups. Originally the "National Council of Industrial Editors Associations." 3 CCC organized 1941 3. Corporate Communicators Canada Originally named "Canadian Association of Personnel Publications Editors;" later "Canadian Industrial Editors Association." Educator and Student Relations Educational relations Through IABC's Strategic Interest Group (see page 46) for full-time educators and through special sessions at the international conference and at many district and regional conferences, educators have an opportunity to meet and exchange ideas not only with their academic colleagues, but also with practitioners in the field of communications and public relations. In addition, as a member of the Association for Education in Journalism and Mass Communication (AEJMC AEJMC - Association for Education in Journalism and Mass Communication), AIBC has an impact on the caliber of communication programs and on the standards established for equality education in our field. For more information, call Tami Blaj at world headquarters, (415) 433-3400, ext. 123, or fax (415) 362-8762. Student relations IABC works closely with educators inn communication, public relations and journalism, ensuring a rich flow of information and understanding between educators and practitioners. The student relations program provides a bridge between the classroom and the business world, increasing awareness of career options in business communication and promoting high professional standards. Local IABC chapters sponsor a total of 60 student chapters at colleges and universities throughout the US and Canada. More than 1,600 participate as student members. For information about student membership recruitment/retention, call Patty Gundry, (415) 433-3400, ext. 105. For information about student chapters, call Pam Arnold, (415) 433-3400, ext. 110. IABC student chapters Student chapter & location Sponsoring practitioner chapter CANADA IABC/Manitoba Students IABC/Manitoba IABC/Centennial College (Ont.) IABC/Toronto IABC/Seneca College (Ont.) IABC/Toronto IABC/Humber College (Ont.) IABC/Toronto UNITED STATES IABC/California State University-Fullerton Orange County/IABC IABC/California State University-Long Beach IABC/Long Beach-South Bay IABC/California State University-Northridge IABC/Los Angeles IABC/California State University-Sacramento IABC/Sacramento IABC/Chico State University (Calif.) IABC/Sacramento IABC/University of Denver IABC/Colorado IABC/University of Northern Colorado IABC/Colorado IABC/University of Delaware IABC/Delaware IABC/American University (D.C.) IABC/Washington IABC/University of Central Florida IABC/Central Florida IABC/University of Georgia IABC/Atlanta IABC/Ball State University (Ind.) IABC/Indianapolis IABC/Butler University (Ind.) IABC/Indianapolis IABC/Indiana Purdue University IABC/Fort Wayne IABC/University of Iowa IABC/Iowa IABC/University of Kansas Kansas City/IABC IABC/Western Kentucky University IABC/Nashville IABC/Salisbury State University (Md.) IABC/Baltimore IABC/Towson State University (Md.) IABC/Baltimore IABC/Aquinas College (Mich.) IABC/W. Michigan IABC/Hope College (Mich.) IABC/W. Michigan IABC/Andrews University (Mich.) IABC/Michiana Bethel College/IABC (Minn.) IABC/Minnesota IABC/Twin Cities-Augsburg (Minn.) IABC/Minnesota IABC/MISSCOM (Mississippi State University) IABC/Mississippi IABC/NE Missouri State University Kansas City/IABC IABC/SW Missouri State University Kansas City/IABC IABC/University of Mizzou--Columbia Kansas City/IABC IABC/William Jewell College (Mo.) Kansas City/IABC IABC/St. Louis Metro Area (Mo.) IABC/St. Louis IABC/University of Nebraska at Kearny IABC/Lincoln IABC/Nebraska Wesleyan IABC/Lincoln IABC/University of North Carolina-Greensboro IABC/NC Piedmont IABC/University of North Carolina IABC/NC Triangle IABC/University of Mary (N.D.) IABC/Great Plains IABC/University of Akron (Ohio) IABC/Cleveland IABC/Franklin University (Ohio) IABC/Columbus IABC/University of Portland Oregon Columbia/IABC IABC/Bowling Green State University IABC/West Central Ohio IABC/Franciscan University-Steubenville (Ohio) IABC/Dayton IABC/Clarion University (Pa.) IABC/Pittsburgh IABC/Elizabethtown College (Pa.) IABC/Lancaster IABC/Mercyhurst College (Pa.) IABC/Erie IABC/Millersville University (Pa.) IABC/Lancaster IABC/Weber State (Utah) IABC/Utah IABC/Westminster College (Utah) IABC/Utah IABC/University of Utah IABC/Utah IABC/Brigham Young University (Utah) IABC/Utah IABC/George Mason University (Va.) IABC/Washington IABC/James Madison University (Va.) IABC/Lynchburg IABC/Liberty University (Va.) IABC/Lynchburg IABC/University of Richmond (Va.) IABC/Richmond IABC/Washington State University IABC/Metro Spokane IABC/University of Wisconsin-Eau Claire IABC/Minnesota IABC/University of Wisconsin-Madison ProCom/IABC IABC/University of Wisconsin-Milwaukee IABC/SE Wisconsin INFORMATION Services Communication Bank Communication Bank is IABC's most comprehensive information service. Whatever your communication problem, the Bank is a premier idea source. The handbooks, sample materials, Gold Quill case studies, work plans and videos provide examples and how-tos to help you through all phase of your problem to its solution. And if your research question is outside of information available from Communication Bank materials, the new NEXIS [R] Online Database Service is sure to provide an answer. Communication Bank staff also provides referrals -- to other associations, organizations or contract people who can help. Here are some of the materials and services available: NEXIS [R] service: If you need information about a client's business, product line or industry, or tracking market segments or competition, or need to verify facts, the Communication Bank's NEXIS service can help you. Using the NEXIS online database with a worldwide selection of more than 750 newspapers, newswires, periodicals, trade journals and country reports, Communication Bank staff can perform any search specific to meet your needs. IABC offers two ways to use NEXIS: The IABC/NEXIS [R] member plan: With the IABC/NEXIS member plan, information is delivered to your PC in a fraction of the time takes to collect it manually. This service is exclusive to IABC members at a U.S. $15 per month fee which also applies to hourly search fees. To sign up, call Mead Data Central direct using the 800 number (800-227-4908). Members sign up as NEXIS subscribes (Mead verifies membership), use their own modems and hardware and do searches themselves. Mead bills directly. The U.S. $15 monthly fee applies to search fees. A custom-designed Turbo program will help IABC members speed up their searches. NEXIS searches through Communication Bank: Or, a member can call the IABC Communication Bank (415-433-3400, ext. 103) at world headquarters. The bank staff does the search for you, and bills you directly. By having two options, two types of users are served: one for those who do a lot of searches, and who will use it on a regular basis; and another for those who only want to access the database for a specific project on an occasional basis. Handbooks: Covering more than 100 topics, IABC handbooks and handbook sets contain information on nearly every aspect of business communication. The handbooks are updated continually; each month the IABC Communication Bank staff reviews more than 1,500 publications, case studies, reports and speeches and adds new information to the handbooks to keep them current. Sample materials: Whether you're sprucing up you publication's design or want to see the content and approach that other organizations take in their anniversary publications, magazines, newsletters or annual reports, the Communication Bank's sample materials provide a great starting point. Gold Quill case studies: Organized by communication subject, you may choose from more than 50 recent Gold Quill award-winning case studies. Each case study includes a copy of the entire entry as it was submitted for judging in IABC's worldwide Gold Quill Awards program. Gold Quill work plans: Gold Quill winners tell all in their work plans that accompanied their Gold Quill entries. You'll learn about the opportunities or challenges they faced, what their goals were, how they implemented their plans, including costs, how they overcame obstacles and how they evaluated the results. Videos: See sample Gold Quill winning videos in the areas of news programs, benefits communication and external or marketing productions. Video tapes come in 1/2-inch VHS formats. IABC Research Foundation Materials: This is original research by the Foundation identifying and examining current issues in the communication profession. For more information on the Communication Bank, contact Natasha Spring or Cristy Francis at (415) 433-3400, ext. 103 or 126. LEADER Services IABC's volunteer leaders work in partnership with the association to achieve the organization's goal. That is why support for chapter and district/regional leaders is strong. To help you gain and use valuable leadership skills, IABC offers volunteer leaders the following: * Newsletters: Leader Letter, a monthly newsletter for chapter and district/regional leaders to assist them in managements; STEALSHEET, a monthly newsletter for chapter newsletter editors with articles and artwork for them to lift, adapt to their needs and use in chapter publications; Best of Leader Letter, an annual publication with creative programs and chapter management success stories taken from Leader Letter. * Training manuals, resources guides: Standard Operating Procedures (SOP), a guidebook on chapter management; Board Orientation Package (BOP), a set of masters for making overhead transparencies for chapter board members' orientation with talking points on IABC structure, goals, strategies and services offered at all levels; Membership Operating Package, for chapters' membership officers and committees; Media Relations Guide, for chapters' external relations committee on how to communicate about IABC to targeted audiences through the news media; Professional Development Guide, designed for the chapter or district/regional officer responsible for professional development programs; Meeting Planning Guide, a collection of articles and checklists designed to help leaders plan successful meetings; Multiculturalism Committee Chapter Kit, designed for chapters to help initiate programs that enhance the value of diversity in IABC and for communicators; IABC Research Foundation Representative Guide, created for chapter/ district Research Foundation representatives; Blueprints, the IABC chapter management award casebook, an annual publication of the winning entries of the Chapter Management Awards program; Guidelines for Chartering a Chapter, material on how to start a chapter and develop a marketing plan. * Workshops: A Chapter Leaders Workshop is held during the annual international conference; a Chapter Management Forum is held each November; and a Executive Strategy Session, which includes an orientation manual and a strategy session of all international executive board members, is hosted annually. * Speakers Bureau: A computerized database designed to provide speaker referrals to chapters on a wide range of topics. * Live support through leaders who are willing to share their expertise. * Support from world headquarters staff through regular phone conversations between staff and chapter presidents. * Visits by executive board members and staff. * Membership recruitment and renewal support: Membership statistics produced monthly showing the number of new, renewed and unpaid members in each chapter; rebates and records sent monthly to each chapter and district/region; dues collection and billing from headquarters. Chapters and district/regional dues are automatically included on bills where applicable. Headquarters then rebates local dues to chapters and district/regions. The service is free. * Recognition: Two receptions are hosted each year to thank volunteer leaders for their contributions: volunteer reception at the November Chapter Management Forum and Chapter Presidents reception held at the international conference. With this kind of support, serving as an IABC volunteer leader can be a rewarding, educational experience. As a chapter leader, you'll have an opportunity to enhance personal and professional growth. And by using international, district/regional resources, you'll be able to face exciting, new challenges with confidence and support. For information on leader services, call Pam Arnold, IABC world headquarters (415) 433-3400, ext. 110, or fax (415) 362-8762. IABC Chapter of the Year The following chapters were named IABC Chapter of the Year on the basis of overall excellence in management and performance in the annual Chapter Management Awards Program: 1974 The Oregon Assn. of Editors and Communicators (Oregon Columbia/IABC) 1975 Corporate Communicators Quebec (IABC/Montreal) 1976 Southern California Business Communicators (IABC/Los Angeles) 1977 Dallas/IABC 1978 IABC/Houston 1978 IABC/Washington 1980 IABC/Houston 1981 Northstar/IABC (IABC/Minnesota) 1982 New York/IABC 1983 IABC/Richmond 1984 Kansas City/IABC 1985 Orange County/IABC 1986 Kansas City/IABC 1987 IABC/Toronto 1988 New York/IABC 1989 Orange County/IABC 1990 IABC/Phoenix 1991 IABC/Brazos Valley 1992 IABC/Regina For more information about the IABC Chapter Management Awards program, call Pam Arnold, IABC world headquarters, (415) 433-3400, ext. 110, or fax (415) 362-8762. MEMBERSHIP Policies and Categories IABC's Policy Manual says: "... Inasmuch as IABC is an organization of professional communicators, membership ownership is considered to reside with the individuals. However, any employer who paid the dues for a terminated employee may, upon request, be entitled to a free membership for the replacement for the balance of the period for which dues have been paid. The terminated employee shall retain his or her membership for the balance of the period for which dues are paid." In this case, neither employer nor relocating employee pays the U.S. $30 application fee. Translation: Your membership belongs to you. Membership categories * Regular membership -- open to professional communicators in industrial, nonprofit, government, educational, and other organizations. It also is open to educators, consultants and other professionals in the communication field. * Associate membership -- open to persons in allied fields, such as printing and paper sales, who provide services to professional organizational communicators. (The dues amount is the same for associates as regular members.) * Strategic Interest Group membership -- the Strategic Interest Groups are made up of IABC members who share a common interest in the practice of organizational communication. Each group is defined by discipline or industry. These memberships are open to all regular IABC members for an additional fee. * Student membership -- open to full-time students of colleges, universities and other educational institutions, as well as part-time student working toward a degree, who are not presently in the organizational communication profession. (Dues are U.S. $25/CDN $32. Additional chapter and district dues may apply.) * Student transition membership -- open to current IABC student members within one year of their graduation from college or university. The regular application fee is waived and the student pays half of the international dues (plus full district and chapter dues). * Retiree membership -- open to individuals who were regular IABC members for at least five years, are generally considered to be retired, and are at least 55 years of age. * Life, Fellow and honorary membership -- may be conferred upon members by the IABC international executive board (see pages 31-34 for a listing of life members and IABC Fellows). Membership year and dues Your membership runs for a full 12-month period and begins immediately upon receipt of full payment and application to IABC world headquarters. Members must belong to the international level of the association. In addition, if you are within 50 miles of a chapter, you must join the chapter. District/regional membership is automatic. Each chapter and district/region may set its own dues; as a result, dues vary according to the member's location. For information on the dues amount for a specific chapter, please call the membership marketing staff at (415) 433-3400, ext. 105, 107, or 109, or fax (415) 362-8762. IABC -- Mission, Purpose and Structure IABC is the local, national and international information network for communication professionals. IABC is the source you can depend on for topical information, project consultation, management skills -- and career development. No matter where your communication career takes you, IABC is right there with you, through the activities of local chapters, regional districts and the support of the headquarters staff. The international dimension of IABC is becoming an increasingly valued benefit to individual members. As the world grows closer and organizations' operations and services cross national boundaries, communicators need to better understand the diversity of many cultures. At the same time, IABC chapters in each country must encompass and reflect the different cultures in their local communicates as they target their communication efforts. Members are learning from each other, and IABC is at the forefront in helping to minimize traditional barriers and to value the many dimensions of diversity through information, networks, education, professional development and research. IABC's Mission IABC is dedicated to fostering communication excellence, contributing more effectively to organizational goals worldwide, and being a model of communication effectiveness. In pursuit of this mission, IABC provides a full range of member services, adheres to sound fiscal and association management policies, and promotes better public understanding and recognition of the value of professional communication. Structure There are more than 11,500 IABC members working in over 40 countries throughout the world. IABC is organized into three levels. 1. Chapters These local organizations have been established by volunteer IABC members in 121 cities in Australia, Belgium, Canada, France, Hong Kong, Ireland, Mexico, New Zealand, Norway, the Philippines, southern Africa, Spain, the United Kingdom and the United States. Chapters offer a range of local services, including regular professional development meetings and workshops, member newsletters, awards programs and job placement. Chapters also provide an excellent opportunity for local networking with peers. 2. Districts/regions Chapters are organized into districts or regions. IABC has 12 districts and regions: seven in the U.S. two in Canada, one covering Europe/Africa, one covering Asia/Pacific and one covering the Americas beyond Canada and the U.S. Districts and regions provide services ranging from management support for chapters to annual conferences and awards programs. 3. International The International level of the association offers an array of direct services to individual members as well as management support to chapters and districts and regions. At the international level, IABC is managed by an elected volunteer executive board -- which sets the direction and policy of the association -- and is supported by a team of full-time staff members. IABC's governing document is its bylaws -- approved by chapter delegates. A copy of IABC's bylaws can be found on page 62. IABC maintains a full-time world headquarters office at One Hallidie Plaza, Suite 600, San Francisco, CA 94102, U.S.A Phone (415) 433-3400, Fax: (415) 362-8762. In Canada, the IABC Canada Resource Service is available for IABC leaders and media inquiries. Contract Deirdre Davey, President, D. Davey Communications, 229 Snowdon Ave., Toronto, ON M4N 2B4 Canada. Phone (416) 440-1911, fax (416) 487-4809. IABC began in 1970 as a merger between the American Association of Industrial Editors and the International Council of Industrial Editors. Corporate Communicators Canada joined IABC in 1974. In its first year of operation, IABC had 2,280 members and a budget of approximately U.S. $100,000. Twenty-three year later, IABC's membership has grown to more than 11,500 with an annual operating budget of U.S. $3.4 million. NETWORKS Strategic Interest Groups The Strategic Interest Groups are memberships within your IABC membership, offering detailed services, based on job function and area of responsibility. As a member in one or more of the Groups, you will have easy access to the latest topics and issues facing communicators, networking opportunities suited to your specific needs (through an electronic database, chapter/district/regional roundtables and special sessions at the international conference), resource information packaged according to what's most useful to you, and input to the content of Communication World. The services are easily accessible and active involvement is not based on geographic location. Each group uses a volunteer advisory team that works with IABC staff to ensure that timely and pertinent services are provided. This is a service exclusive to IABC members. At any time throughout your IABC membership year you can join as many of the following groups as you want, regardless of when you renew your IABC membership. Dues in the Groups are US $45/CDN $55 for the first Group joined, and US $35/CDN $43 for each additional Group joined at the same time. * Employee Communication * Publishing/Publications * Marketing Communication * Communication Research: Measurement and Issues Tracking * Consultants/Communication Services * Media Relations * Community Relations * Utilities Industry * Communication Executives * Financial Services Industry * Nonprofit/Associations * Healthcare Industry * Educators Here's what you get with each Strategic Interest Group membership: * Periodic Hot Topic Reports - stay current on the hot issues identified by each group Advisory Team * Communication Bank catalogs available for four Strategic Interest Groups. More are being developed in 1993 * PeopleFinders database - find like-mentioned communicators who have exactly the expertise you need(*) * Advisory teams consisting of four - eight communicators, see that the needs of the members of each group are met * More than 35 hours of Strategic Interest Group programming at the 1993 IABC International Conference in Chicago. * Chapter and district roundtables offering Strategic Interest Group programming at the local level * Input into Communication World (*) PeopleFinders database information on each member can include areas of expertise, areas of interest, communication audience size, scope of communication audience, geographic location of other members, industry, years in the business, past experience and issues familiar to the member. For more information on Strategic Interest Groups, call Tami Blaj or Lucille Donohoe at (415) 433-3400, ext. 123 or 136. PROFESSIONAL Development Annual international conference and exhibition This three-and-a-half day event provides you with a broad selection of sessions catering to various experience levels, and is designed to help you master the skills, ideas and theories necessary as a professional communicator. Focused breakouts will be offered for each of the IABC Strategic Interest Groups (see page 46-67). Top speakers, panelists and discussion leaders conduct workshops, seminars and general sessions that explore current issues and trends in communication management and markets. For information on the international conference, call Jeri Satterfield, (415) 433-3400, ext. 118, or fax (415) 362-8762. An exhibition complementing the conference provides attenders with information and demonstrations. Exhibitors show products and services available to help communicators improve job performance and to advance in the communication profession. For information on exhibits, call Austin Holian at (415) 433-3400, ext. 124. Upcoming international conferences 1993 -- Chicago, Ill., U.S.A.: June 13-16 1994 -- Boston, Mass., U.S.A.: June 19-22 1995 -- Toronto, Ont., Canada: June 11-14 Communicating Quality Symposium IABC and the American Productivity and Quality Center cosponsor the annual Communicating Quality Symposium that addresses the challenges facing communicators and quality professionals who work in a total quality environment. The program offers valuable information for anyone involved in communicating quality -- whether you're starting the process or developing a benchmarking strategy. The 1993 symposium will be held April 6-8, in San Diego, Calif. For more information on the symposium, call Chris Grossgart at (415) 433-3400, ext. 116. Chapter and district/regional meetings Your chapters and districts/regions offer close-to-home monthly chapter meetings, special workshops and conferences. Most district/regions also offer annual regional conference or roundtable series, usually held each fall. At these events, leaders in the communication, public relations and allied professions speak to conference attenders. These events, generally one, two or three days long, are held in cities within the districts/regions. See pages 21-40 and 54-55 for your chapter and district/region location and information. IABC Publications Communication World This award-winning member magazine puts you in touch with leading-edge communication theory and practice 10 times a year. Communication World Combines the timeless of a newsletter with the in-depth analysis of a journal. A worldwide beat provides new gathered from around the globe; each edition explores to issues and programs in communication to help you do your jobs better and offers information you won't find anywhere else. WorldBook of IABC Communicators The WordlBook contains an alphabetical listing of all IABC's members. It also contains a section of members listed by geographical area, and a section listing members under the name of their company or organization. A detailed listing and description of member services also are included. |Without Bias: A Guidebook for Nondiscriminatory Communication' "Without Bias" covers the broad topics of racism, sexism, ageism and disability. Specific chapters deal with written and oral presentations, audiovisuals and small and large group meetings. The authors also offer a variety of case studies of successful programs that apply bias-free communication techniques. |Inside Organizational Communication' This book serves as a manual for the communication profession and is considered the textbook for the IABC accreditation exam. If is a handy reference source about the myriad tasks required of the communicator regardless of experience or time on the job. Written by experts in the field, subjects include how to develop and implement a crisis communication plan; writing a speech for the CEO; producing a position paper on the organization's stand on a key industry issue; or producing an annual report. |Communicators' Guide to Marketing' This book is a collection of essays providing a unique introduction to marketing from a communicator's perspective. If focuses on research methods and applications, persuasive writing and marketing applications within specialty areas such as marketing a new product or service, and understanding and applying accountability measures. The book demonstrates how proven marketing techniques are essential to enhancing communication activities. Bibliography IABC maintains a bibliography compiled by the experts keeping the best of the past and adding informative, innovative and interesting new titles. The bibliography is divided by topic areas such as public relations, management, design, publications and research to help you find what's available in the field. IABC Research Foundation-sponsored publications "Excellence in Public Relations and Communication Management" - A multi-year study defining excellent communication, its management structure and its contributions to effective organizations. Products based on the research include: * "Excellence-Volume I" (1992) - The theoretical basis for the entire "Excellence" study, providing a new model of excellent communication with complete supporting literature. * "Initial Data Report and Practical Guide" (1991) - Preliminary results of the "Excellence" research study of communication practice in 225 organizations in the United States, United Kingdom and Canada, testing and verifying the "Excellence" model. Plus, practical interpretations of study findings and suggestions for applying the lessons of the research to daily practice. * "Interviewing for Excellence" (1992) - Based on key findings from the "Excellence" study, this job interview guide is designed to help communicators select excellent organizations to interview and work for, as well as to help employers in their search for employees who practice excellent communication. * "Quick Diagnosis Kit" (1993) - Self-assessment tools that give communicators "rapid readings" on key characteristics of excellent communication and organizational culture. The kits of six diagnostics investigates communicators' roles and models, evaluates perceptions of communication excellence and provides tools to inventory individual and department skills. "The Velvet Ghetto" (1986): A comprehensive survey of the impact of the increasing percentage of women in communication, reporting on where women are succeeding, what holds them back and how they've changed the profession. "Beyond the Velvet Ghetto" (1989): This report examines changes since the original study in 1986. It also explores emerging issues on the feminization of the communication profession, such as ways of promoting PR programs to qualified men and socialization theories as they relate to women and minorities in business communication and public relations. "Profile '89" (1989): In addition to describing the typical communicator, "Profile" surveys salaries, professional development factors, communication budgets and programs and trends developing in the field. This study provides you with the facts and figures to document and strengthen your case when you negotiate raises for yourself and your staff. Corporate Doctrine Research Project, "How Companies Handle the Communication Function" (1987): This study shows that corporate doctrine and communication are closely tied to a company's general performance and thus become increasingly important strategic and policy issues. "Employee Communication Effectiveness Survey" (1984; updated in 1990): Employees' opinions on what works and what doesn't in internal communication programs. Literature Reviews (1984): Three annotated bibliographies concerning information on "Ethics and Candor in Public Relations and Organizational Communication," Planning in Public Relations and Organizational Communication," and "Evaluation and Measurement in Public Relations and Organizational Communication." The IABC Research Foundation The mission of the IABC Research Foundation is to sponsor research and education projects that help you, a professional communicator, examine and develop your potential. The Foundation creates new information and understanding about the communication profession and works to increase top management's perceived value of the function. Projects of the Research Foundation "Excellence in Public Relations and Communication Management" study The Foundation's multi-year study of the communication profession offers sobering insights into existing communication models, roles and practices -- and offers bold suggestion for new directions. When complete, "Excellence" will yield three books, plus a variety of practical tools that put study findings to work for you. For information on products currently available, including "Excellence - Volume I," the first book based on the study, see page 51 or call the IABC Research Foundation. International conference programs Every year, the Foundation presents research findings during IABC's international conference. In addition, the Foundation sponsors a provocative special session on current issues and an on-site computer survey of opinions on a timely topic. IABC Research Foundation representative program A Foundation rep is appointed by each IABC chapter president and district/regional director. These representatives are your direct liaisons with the Foundation. Your rep will receive information from the Foundation to share with your chapter or district/region and will communicate your ideas, questions and concerns to the Foundation. Friends, ambassadors and patrons: Donors to the IABC Research Foundation The Foundation is not sustained by dues but by contributions from people like you -- IABC members -- and from chapter and district donations, supplier and corporate gifts, and income from special events. These annual gifts provide continuity in funding so that the Foundation can continue to support research and education projects that keep you on the cutting edge of the profession. IABC Worldwide IABC comprises 121 chapters in 12 districts/regions throughout the world. Under the district/region headings are listed countries, states or provinces in which we have members. Chapter names are listed in bold type. The Americas Region Argentina Bermuda Brazil Mexico AMCO/IABC IABC/Mexico City Asia/Pacific Region Australia IABC/Australia Hong Kong IABC/Hong Kong India Indonesia Japan New Zealand IABC/New Zealand Pakistan Philippines, The IABC/Philippines People's Republic of China Singapore Europe/Africa Region Australia Belgium IABC/Belgium Denmark England IABC/UK Finland France IABC/Paris Germany Greece Holland Ireland IABC/Ireland Italy Namibia IABC/Southern Africa Netherlands, The Norway IABC/Norway Portugal Slovenia South Africa IABC/Southern Africa Spain IABC/ACEI-Spain Sweden Switzerland Turkey Canada District 1 Alberta IABC/Calgary IABC/Edmonton IABC/Fort McMurray British Columbia IABCBC Manitoba IABC/Manitoba Northwest Territories Saskatchewan IABC/Regina IABC/Saskatoon Yukon Territory Canada District 2 Cayman Islands, West Indies Jamaica, West Indies New Brunswick Newfoundland & Labrador IABC/Newfoundland and Labrador Nova Scotia IABC/Atlantic Canada Ontario IABC Capitale AIPC IABC/Grand Valley IABC/London IABC/Thunder Bay IABC/Toronto Prince Edward Island Quebec IABC/Montreal US District 1 Connecticut Connecticut/IABC IABC WestFair Maine Massachusetts Yankee/IABC New Hampshire New Jersey New Jersey/IABC New York IABC/Greater Buffalo LICA/IABC New York/IABC Northeastern New York/IABC IABC/Rochester Area Pennsylvania, eastern IABC/Lehigh Valley IABC/Philadelphia Rhode Island IABC/Rhode Island Vermont US District 2 Alabama IABC/Birmingham Arkansas IABC/Arkansas Florida IABC/Central Florida IABC/First Coast IABC/Gold Coast IABC/Suncoast IABC/Miami Georgia IABC/Atlanta Kentucky IABC/Kentucky IABC/Lexington Louisiana IABC/New Orleans Mississippi IABC/Mississippi North Carolina IABC/Charlotte IABC/NC Triangle Puerto Rico IABC/Puerto Rico South Carolina Tennessee IABC/Nashville US District 3 Delaware IABC/Delaware District of Columbia IABC/Washington Maryland IABC/Baltimore North Carolina IABC/NC Piedmont Pennsylvania, western IABC/Erie IABC/Harrisburg IABC/Lancaster IABC/Pittsburgh Virginia IABC/Hampton Roads IABC/Lynchburg IABC/Richmond West Virginia US District 4 Illinois IABC/Chicago IABC/Heart of Illinois IABC/Northern Illinois Iowa IABC/Iowa Minnesota IABC/Minnesota Missouri, eastern IABC/St. Louis Nebraska IABC/Lincoln IABC/Omaha North Dakota IABC/Great Plains South Dakota Wisconsin IABC/Southeastern Wisconsin ProCom/IABC US District 5 Arizona IABC/Phoenix IABC/Tucson Colorado IABC/Colorado IABC/Southern Colorado Kansas IABC/Topeka IABC/Wichita Missouri, western Kansas City/IABC New Mexico IABC/New Mexico Oklahoma IABC/Central Oklahoma IABC/Tulsa Texas IABC/Austin IABC/Brazos Valley Dallas/IABC IABC/Fort Worth IABC/Houston IABC/San Antonio US District 6 Alaska California IABC/Long Beach-South Bay IABC/Los Angeles Orange County/IABC IABC/Sacramento San Diego/IABC San Francisco/IABC Silicon Valley/IABC Hawaii IABC/Hawaii Idaho IABC/Southern Idaho Montana Nevada IABC/Las Vegas Silver State IABC Oregon Oregon Columbia/IABC Utah IABC/Utah Washington IABC/Eastside IABC/Metro Spokane IABC/Seattle Wyoming US District 7 Indiana IABC/Fort Wayne IABC/Indianapolis IABC/Michiana Michigan IABC/Detroit IABC/Michiana IABC/Mid-Michigan IABC/West Michigan Ohio IABC/Cleveland IABC/Columbus IABC/Dayton IABC/Greater Cincinnati IABC/West Central Ohio International Affiliated Organizations Australia Society of Business Communicators Australia (SBCA) Lee Palmer, FSBC Public Relations Manager, Victoria AMP Society 535 Bourke Street Melbourne, VC 3000 Australian Institute of Professional Communicators Inc. John J. Howard President GPO Box 250 Sydney, NSW 2001 Society of Business Communicators Victoria Tony Rainer Senior Publications Officer University of Melbourne Parkville, VIC 3052 Society of Business Communicators Queensland Brian Watt Manager Public Relations Queensland Industry Development Corp. GPO Box 1415 Brisbane, QLD 4001 Society of Business Communicators South Australia Inc. Carole Hannaford Public Relations Officer City of Woodville 72 Woodville Road Woodville SA 5011 Belgium Association Belgo-Luxembourgeoise de la Presse d'Entreprise Hugo Morrens BRT -- Persdienst Kamer 9 L 20 A. Reyerslaan 52 B-1040 Bruxelles Brazil Associacao Brasileira de Comunicacao Empresarial (ABERJE) Antonio Prado Marcelo Lins Rua Dona Antonia de Queiroz, 4Z4 Conjunto 3 Sao Paulo CEP 01307 Denmark Danish Association of Industrial Editors John Hartvig Kemp & Lauritzen A/S Roskildevej 12 DK-2620 Albertslund Finland Finnish Association of Organizational Communicators Raimo Jyrkinen Meritullinkatu 13 C 64 SF-00170 Helsinki India Association of Business Communicators of India G.C. Banik, Manager, Public Relations Videsh Sanchar Nigam Ltd. Videsh Nigam House Bombay 400 001 Ireland The Public Relations Institute of Ireland, Ltd. Betty Griffin 62, Merrion Square Dublin 2 Confederation of Irish Industry Olwyn Callaghan Confederation House Kildare Street Dublin 2 Japan Japan Federation of Employers' Associations Katsuhiko Uno JFEA House Organ Center Tokyo Kaijo New Bldg., Room 602 2-1 Marunouchi 1-Chome Chiyoda-Ku Tokyo Netherlands Dutch Association of Business Communicators Wanda Wildeboer 18 Schubertlaan 7522 JR Enschede Norway Norwegian Public Relations Association (Informasjonsforeningen) Berly L. Gronning P.O. Box 307, Okern N-0511 Oslo Philippines Philippine Council of Industrial Communicators Benjamin H. Milano UNDP/DEVNET Tech. Info Pilot System Suite 204, Erechan Bldg. Salcedo Cor. Herrera Sts. Makati, Metro Manila 3116 South Africa Southern African Association of Industrial Editors Tom Ferreira P.O. Box 6093 Birchleigh, 1620 Sweden The Swedish Association of Industrial Editors Bo Sundstrom AB Volvo S-405 08 Goteborg United Kingdom British Association of Industrial Editors Phillipa Burrow Norwich Union Group Publicity Department 25227 Surrey St. Norfolk, NRI 3TA IABC regions and districts Canada District 1 Organized 1974; 7 chapters; oldest chapter IABCBC, 1955. Canada District 2 Organized 1974; 8 chapters; oldest chapter IABC/Toronto, 1942. US District 1 Organized 1970, 12 chapters; oldest chapter New York/IABC, 1939. US District 2 Organized 1970, 16 chapters; oldest chapter IABC/Atlanta, 1942. US District 3 Organized 1970, 11 chapters; oldest chapter IABC/Pittsburgh, 1944. US District 4 Organized 1970, 12 chapters; oldest chapter IABC/Chicago, 1924. US District 5 Organized 1970, 16 chapters; oldest chapter IABC/Central Oklahoma, 1939. US District 6 Organized 1970, 16 chapters; oldest chapter San Francisco/IABC 1941. US District 7 Organized 1974, 11 chapters; oldest chapter IABC/Indianapolis, 1944. Europe/Africa Region Organized 1984; 7 chapters; oldest chapter IABC/United Kingdom, 1979. Asia/Pacific Region Organized 1984; 4 chapters; oldest chapter IABC/Philippines, 1983. Americas Region Organized 1984; 2 chapters; oldest chapters AMCO/IABC, 1989 and IABC/Mexico City, 1989 IABC Code of Ethics The IABC Code of Ethics has been developed to provide IABC members and other communication professionals with guidelines of professional behavior and standards of ethical practice. The Code is reviewed and revised as necessary by the ethics committee and the executive board. Any IABC member who wishes advice and guidance regarding its interpretation and/or application may write or phone IABC headquarters. Questions will be routed to the executive board member responsible for the Code. Communication and information dissemination 1. Communication professionals will uphold the credibility and dignity of their profession by encouraging the practice of honest, candid and timely communication. The highest standards of professionalism will be upheld in all communication. Communicators should encourage frequent communication and message that are honest in their content, candid, accurate and appropriate to the needs of the organization and its audiences. 2. Professional communicators will not use any information that has been generated or appropriately acquired by a business for another business without permission. Further, communicators should attempt to identify the source of information to be used. When one is changing employers, information developed at the previous position will not be used without permission from that employer. Acts of plagiarism and copyright infringement are illegal acts; material in the public domain should have its source attributed, if possible. If an organization grants permission to use its information and requests public acknowledgment, it will be made in a place appropriate to the material used. The material will be used only for the purpose for which permission was granted. Standards of conduct 3. Communication professionals will abide by the spirit and letter of all laws and regulations governing their professional activities. All international, national and local laws and regulations must be observed, with particular attention to those pertaining to communication, such as copyright law. Industry and organizational regulations also will be observed. 4. Communication professionals will not condone any illegal or unethical act related to their professional activity, their organization and its business or the public environment in which it operates. It is the personal responsibility of professional communicators to act honestly, fairly and with integrity at all times in all professional activities. Looking the other way while others act illegally tacitly condones such acts whether or not the communicator has committed them. The communicator should speak with the individual involved, his or her supervisor or appropriate authorities -- depending on the context of the situation and one's own ethical judgment. Confidentiality/disclosure 5. Communication professionals will respect the confidentiality and right-to privacy of all individuals, employers, clients and customers. Communicators must determine the ethical balance between right-to-privacy and need-to-know. Unless the situation involves illegal or grossly unethical acts, confidences should be maintained. If there is a conflict between right-to-privacy and need-to-know, a communicator should first talk with the source and negotiate the need for the information to be communicated. 6. Communication professionals will not use any confidential information gained as a result of professional activity for personal benefit or that of others. Confidential information cannot be used to give inside advantage to stock transactions, gain favors from outsiders, assist a competing company for whom one is going to work, assist companies in developing a marketing advantage, achieve a publishing advantage or otherwise act to the detriment of an organization. Such information must remain confidential during and after one's employment period. Professionalism 7. Communication professionals should uphold IABC's standards for ethical conduct in all professional activity, and should use IABC and its designation of accreditation (ABC) only for purposes that are authorized and fairly represent the organization and its professional standards. IABC recognizes the need for professional integrity within any organization, including the association. Members should acknowledge that their actions reflect on themselves, their organizations and their profession. A system of enactment To guide communication professionals in ethical matters and assure professional consistency, an ethical philosophy and code must have a means of enactment. The code must reinforce the observance of all civil and criminal laws and regulations, yet be flexible enough for situational considerations and for seeking reform through legitimate channels. Therefore, the following steps should be undertaken to enact the IABC Code of Ethics: Communication The code should be published, along with supplementary materials and a brief reference bibliography, in a folder given to each member on a one-time basis. New members should automatically receive a Code on joining. Include a sentence on all application and annual renewal forms stating "I have reviewed and pledge to uphold IABC's code of ethics and standards of professional communication." In all IABC application materials and introductory brochures, include the principles of the code. Communication World should run an article on a topic of professional ethics relevant to IABC's philosophy at least annually. A variety of themes can be chosen from the code's principles and explanations. Different approaches and case examples can increase editorial options. At least one session about ethics should be scheduled at the IABC annual conference to assist newer professionals in developing and refining their communication ethics, education and professional development. Ethics should also be supported in IABC's professional development seminar series and sessions at district conferences. Names of speakers on ethics should be made available and shared among districts and local chapters. IABC ethics must be participatory. In the development of a communication ethos, two-way communication is essential; therefore, the proposed IABC ethics documents should be submitted for review by all chapters with feedback collected and discussed by the districts and sent to IABC. Clarification, specific questions and concerns with accompanying recommendations are important in developing a document that fairly and honestly represents the ethical perspective of its membership. Above all, the opinions and concerns of members in all countries must be given full consideration. Review committee Establish an ethics review committee of at least three accredited members. Non-accredited members may be appointed upon special approval by the IABC executive committee and the director representing ethics on the executive board. The first function should be to offer an IABC member service in assisting with general ethical questions related to the profession. The committee would not provide legal opinions. Opinions on questions would be solicited from an additional two accredited members and one member at random, and these would be factored into the review committee's summary opinion. Names of those requesting and giving opinions would be confidential. The second function of the review committee would be the professional development of members on the subject of ethics, working in conjunction with IABC's professional development committee. Efforts should be made to inform and educate membership on matters of ethics, focusing on helping individuals develop ethical decision-making skills that are interdependent with IABC policy. The third function should be to review and sanction violations of ethical conduct among members as they reflect on IABC and the communication profession. If a member's conduct is deemed by the director responsible for ethics to violate IABC's ethical code in a way that jeopardizes the credibility of the organization and profession, then the matter would first be discussed with the individual to determine the facts of the situation. Then, if circumstances warrant, the matter would be taken up by the ethics review committee. The individual's name would be kept confidential. In addition to the committee's deliberation, at least three additional opinions would be sought in any decision. Two opinions would be solicited at random from the pool of accredited members and one from a member-at-large. The IABC director representing ethics on the executive board would be an ex-officio member of the process. Members of the ethics review committee would serve staggered, three-year consecutive terms to ensure internal consistency. They may serve more than one term but not consecutively. Members of the committee will be IABC accredited as a means of objective evidence that they have a working knowledge of communication ethics that meets the organization's standards of professionalism. Non-accredited members may be appointed upon special approval by the IABC executive committee and the director representing ethics on the executive board. Sanctions It is recognized that while the code may apply to communication professionals generally, sanctions would apply only to IABC members. For a first violation, unless criminal activity is involved, the sanctions would be informative and educational. They would share concern over the situation, rendering opinions with the intent to help guide the member toward more professional performance. A second violation for the same or related offense would bring a warning, again with the intent of information and education. A third or subsequent violation could involve a further warning, or if the situation were flagrant without serious commitment of improvement, an alternative sanction of suspension for up to one year could be given. Any decision of suspension or reinstatement must be reviewed and approved by the IABC executive committee and the executive board director responsible. BYLAWS ARTICLE 1. Name and location Section 1. Name. The name of this organization shall be the International Association of Business Communicators, a not-for-profit organization incorporated in the Commonwealth of Pennsylvania and licensed to operate in the State of California. Section 2. Location. Offices of the association shall be located in California and/or in such other localities as determined by the executive board. ARTICLE 2. Mission Section 1. The International Association of Business Communicators is dedicated to fostering communication excellence, contributing more effectively to organizational goals worldwide, and becoming a model of communication effectiveness. ARTICLE 3. Membership Section 1. Qualification. Membership in this association shall be composed primarily of professional communicators engaged in internal and external organizational communication. Section 2. Regular membership. This membership is open to professional communicators, in industrial, nonprofit, government, educational, and other organizations. It shall also be open to educators, consultants, and other professionals in the communication field. Section 3. Associate membership. This membership is open to persons in allied fields, such as printing and paper sales, who provide services to professional organizational communicators. Section 4. Student membership. This membership is open to students, as defined in the policy manual, of educational institutions. Section 5. Life, fellow, and honorary membership. Life, fellow, or honorary membership may be conferred upon members of the association at such times and under such terms as the executive board shall determine. Section 6. Membership sections. The executive board may establish membership sections based on professional, industry, or specialized field. Section 7. Service and participation. Policies governing services and participation for all membership categories and sections shall be determined by the executive board, unless otherwise stipulated in these bylaws. Section 8. Duration of membership, resignation/removal. Membership shall be for the period for which dues are paid. Any member may resign by filing a written resignation with the chairman. All rights, privileges, and interest of a member in or to the association shall cease on termination of membership. Any member may be removed from membership by the executive board for cause by a two-thirds vote. For any cause other than nonpayment of dues, removal shall occur only after the member in question has been given at least 30 days' notice of the proposed termination and reasons for it. That member will have at least 15 days to respond in writing to headquarters for submission to the executive committee, which then shall make a final determination. ARTICLE 4. Dues Section 1. Establishment of dues. Dues shall be established by a two-thirds vote of the executive board. Other fees and charges shall be established by a majority vote of the executive board. Section 2. Cancellation. Members who fail to pay their dues within two months after they are due shall be notified and dropped from the rolls and thereupon forfeit all rights and privileges of membership. Section 3. Refunds. No dues shall be refunded to any member whose membership terminates for any reason. ARTICLE 5. Organizational Structure Section 1. Organization. The executive board may establish organizational units such as chapters, districts, affiliates, sections, or other divisions to serve the interest of the association. Section 2. Districts. The association shall be divided by the executive board into geographic districts and confirmed by a simple majority vote of the delegates (eligible to vote at the annual meeting) of membership chapters in the affected districts. Each district shall be governed by a board composed of representatives of each chapter located in the district and of members-at-large. A district director, elected by the district board, shall chair the district and serve on the IABC executive board. The executive board may assign chapters outside existing district boundaries to a director-at-large. Section 3. Chapters. A group of 10 or more regular members meeting IABC policy requirements may be admitted as a chapter by a two-thirds vote of the executive board. Section 4. Member-at-large. A member-at-large is a regular or associate member who does not belong to a chapter. Section 5. Affiliates. The executive board may recognize as an affiliate an organization of individuals whose interests, objectives, and activities are compatible with IABC. Section 6. Disciplinary action. Any organizational unit that fails to comply with IABC bylaws or policy may be subject to disciplinary action by a two-thirds vote of the executive board, as provided in policy. ARTICLE 6. Meetings of Members and Voting Section 1. Annual meeting. The IABC annual meeting shall be held in conjunction with the international conference. Section 2. Special meetings. Special delegate meetings may be called by the executive board or the executive committee. Five percent or more of regular members may call a special meeting by a written request to headquarters for submission to the chairman. The executive committee must hold the delegate meeting not less than 35 nor more than 60 days after receipt of the request. Section 3. Notice of meetings. Each chapter and each district at-large representative shall be sent written notice of annual and special meetings. The notice shall include the time, location, and purpose of the meeting and, for the annual meeting, a list of nominees to the executive board. For special meetings called by 5 percent or more of the regular members, notice of the meeting must be given within 20 days after receipt of the request. Section 4. Voting. Those eligible to vote at annual or special meetings shall be the officers of IABC, senior delegates for chapters or their alternates, and district at-large representatives or their alternates. Each officer shall have one vote. Each senior delegate shall have one vote for every 10 regular members, or fraction thereof, of the IABC chapter represented. The number of regular members shall be determined on the basis of the dues received at IABC headquarters at least 10 days in advance of the annual or special meeting. When a two-thirds majority of those voting is required in any procedure, the reference is to regular IABC membership. When no qualification is attached to the election procedure, a majority of those voting shall suffice. Section 5. Quorum. At any annual or special meeting, a quorum shall consist of a majority of the total regular membership of IABC as represented by those receiving credentials as senior delegates and district at-large representatives, or their alternates. In any instance where the senior delegate or alternate is not present, the chapter's vote(s) automatically shall be assigned to the chapter's delegate. If a chapter or members-at-large are not represented, their vote(s) automatically shall be accredited to the appropriate district director. The voter, in all cases, must be a regular member of IABC. Section 6. Proxies. Officers of IABC, district at-large representatives and chapter delegates may assign their vote(s) at any annual meeting or special meeting, by written proxy to another member from the same organizational unit. Proxies shall be presented in writing to IABC headquarters at least 10 days in advance of a meeting, for presentation to the credentials committee. Section 7. Credentials. The chairman shall appoint a credentials committee of five members at least 10 days prior to any annual or special meeting. The committee shall inspect the records for the purpose of determining the number of regular memberships, inspect the credentials of representatives attending the meeting, inspect proxies, supervise the voting, and announce the results. A two-thirds vote shall be required to reverse findings of the credentials committee. Section 8. Cancellation or postponement. The executive board, by a two-thirds vote, may cancel or postpone any annual or special meeting for cause, except those called by 5 percent or more of the regular members. Section 9. Rules or order. IABC meetings and procedures shall be regulated and controlled according to Roberts Rules of Order (Revised) for parliamentary procedure, except as otherwise provided by these bylaws. ARTICLE 7. Officers Section 1. Officers. The officers of IABC shall be a chairman (or chairwoman, at the prerogative of the incumbent); vice-chairman (or vice-chairwoman); past chairman (or past chairwoman); one district director representing each district; and directors-at-large not to exceed the number of districts. Section 2. Qualifications for office. Any regular member in good standing shall be eligible for nomination and election to any elective office of this association, providing he or she meets bylaw requirements. Section 3. Nomination of officers. (a) Vice-chairman, directors-at-large. These officers are nominated by the nominating committee consisting of the immediately available past chairman who chairs the committee, the vice-chairman, and the district directors. Nominees will be drawn from submissions by chapters and members-at-large and can include other candidates. The chairman-elect automatically succeeds to chairman. The nominating committee shall present its slate to the executive board for approval and copies of the slate shall be mailed to all chapter presidents, senior delegates, and district at-large representatives at least 60 days before the annual meeting. The slate also will accompany notice of the annual meeting. (b) District directors. District boards shall determine the method of nominating the district directors representing them, as long as it is consistent with IABC bylaws and policy. Section 4. Election of officers. (a) Vice-chairman, director-at-large. These officers shall be elected at the executive board meeting immediately prior to the annual meeting. These officers, and the chairman, shall take office upon ratification by a majority vote of voting delegates at the annual meeting and hold office until replaced by their duly ratified successors. (b) District directors. The district board shall determine the method consistent with IABC bylaws and policy. They shall take office upon conclusion of the annual meeting. Section 5. Term of office. The chairman and vice-chairman each shall serve one one-year term or until a successor is duly ratified. They cannot serve two successive terms in the same office. Directors-at-large each serve one term of two years (but not more than two two-year terms) and must be elected on a rotating basis so that at least three new directors-at-large are elected each year. District directors shall serve one term of either one or two years (depending upon policy established by the respective districts) and shall be limited to two successive terms. Section 6. Vacancies or removal. Vacancies in any elective office, except district director, shall be filled for the balance of the term by the executive board at any regular or special meeting in accordance with provisions in IABC policy. If a district director is unable to serve, the appropriate district board shall name a successor within 30 days in accordance with the district's procedure. The executive board, at its discretion and following IABC policy, may remove by two-thirds vote, any officer from office for cause. ARTICLE 8. Duties of Officers Section 1. Chairman. The chairman shall be the chief elected officer of IABC; exercise general supervision over executive affairs of IABC; preside at all annual and special meetings of IABC; preside at all executive board and executive committee meetings; appoint and be an ex officio member of all IABC committees; represent IABC at meetings of other organizations and at public affairs. The chairman shall perform other duties necessary to the office or as prescribed by the executive board. Section 2. Vice-chairman. The vice-chairman shall have duties assigned by the chairman, act in the absence of the chairman, and serve on the executive committee. Section 3. Directors-at-large, past chairman. Directors-at-large and the past chairman shall have duties assigned by the chairman. One director-at-large shall be the chief financial officer and secretary for the association and shall serve on the executive committee. Section 4. District directors. District directors shall chair their district boards and shall represent members of their districts on the executive board. ARTICLE 9. Executive Board Section 1. Authority and responsibility. The executive board shall have supervision, control and direction of the affairs of the association, shall determine its policy or changes therein within the limits of these bylaws, shall actively pursue its mission, and supervise disbursement of its funds. The board may adopt such rules and regulations for the conduct of its business as it deems advisable, and may delegate certain of its authority and responsibility to the executive committee, president, or to other committees or persons. Section 2. Composition. The executive board shall consist of the officers of IABC. IABC committee chairpersons, and the president shall be ex officio, nonvoting members of the board. Section 3. Quorum of the board. A quorum of the executive board shall consist of a majority of the voting members. If a quorum cannot be mustered, the meeting may proceed and any action taken shall become valid if subsequently confirmed by a unanimous approval in writing of the executive board members. Section 4. Meetings of the board. The executive board shall meet no less than three times during each administrative year at such time and at such place as the chairman may prescribe. At least one meeting shall be held at the site of each annual conference, and within 48 hours of the conference dates. Notice of all such meetings shall be given to board members not less than 30 days before the meeting is held. Special meetings of the board may be called by the chairman or at the request of two-third of the officers. Officers shall be notified not less than 72 hours before the meeting is held. Section 5. Voting other than during board meetings. Action taken by a vote of members of the executive board, conducted by mail, telephone or other means available, shall constitute a valid action if reported at the next meeting of the board. Section 6. Compensation. Officers shall not receive any compensation for their services as a board member. ARTICLE 10. Executive Committee Section 1. Authority and responsibility. The executive committee may act for the executive board between board meetings on all matters, pursuant to delegation of authority to such committee by the executive board. Actions of the executive committee shall be reported to the board by mail or at the next board meeting. Section 2. Composition and selection. The executive committee shall consist of the chairman, as chairperson; the vice-chairman; the past chairman; the director-at-large acting as chief financial officer and secretary for the board; the director-at-large for international relations; and three other members of the executive board selected by the chairman, including at least one district director and one director-at-large. Section 3. Quorum and call of meetings. A majority of the executive committee shall constitute a quorum at any duly called meeting of the committee. The chairman shall call such meetings of the committee as the business of the association may require or at the request of a majority of the committee. ARTICLE 11. Standing and Special Committees Section 1. Accreditation board. A professional accreditation program shall be administered by the accreditation board under direction of the executive board. Section 2. Audit committee. The audit committee shall be a standing committee consisting of the director-at-large responsible for finance, the chairman, the past chairman, the vice-chairman and others at the chairman's discretion. Section 3. Special committees. The chairman shall appoint such other committees, subcommittees or task forces as are necessary and which are not in conflict with other provisions of these bylaws, and shall prescribe their duties. ARTICLE 12. President and Staff Section 1. Appointment. The executive board shall employ a president where conditions of employment shall be specified by the board. A candidate for the position must be confirmed by an affirmative vote of two-thirds of the executive board and may be terminated, for cause, by a two-thirds vote. Section 2. Authority and responsibility. The president shall be the chief executive of the association and shall be responsible for all management functions within guidelines established by the executive board and under general supervision of the chairman. The president shall employ, fix compensation within the approved budget for and terminate employment of members of the staff as necessary to carry on the work of the association. The president shall define duties of staff, supervise their performance, establish their titles, and may delegate management responsibilities. The president is an ex officio member of the executive board and all IABC committees. ARTICLE 13. Finance Section 1. Authority. The executive board shall have authority over the receipts, expenditures and assets of IABC. Section 2. Fiscal year. The fiscal year of the association shall be adopted by the executive board. Section 3. Budget. The executive board shall adopt in advance of each fiscal year an operating budget covering all activities of the association. Section 4. Reserves. Financial reserves as deemed adequate by the executive board shall be retained or developed to provide reasonable stability of expenditures, security for staff members and for capital facilities. Section 5. Bonding. The president and other association staff members, as determined by the president, shall be bonded by IABC in an amount deemed practical by the executive board. Section 6. Audit. The accounts of the association shall be audited not less than annually by a Certified Public Accountant, recommended by the executive board and approved by a simple majority vote at the annual meeting of those eligible to vote, who shall provide a report to the executive board and the membership. ARTICLE 14. Policy Manual Section 1. The executive board shall maintain a policy manual in support of these bylaws and relating to governance and administrative procedures of the association. ARTICLE 15. Nondiscrimination Section 1. IABC shall not accept on organizational unit that denies membership or membership privileges on the basis of race, creed, religion, disability, sex, sexual preference, age, color or national origin. ARTICLE 16. Dissolution Section 1. The association shall use its funds only to accomplish the mission specified in these bylaws and no part of said funds shall be distributed to members of the association. On dissolution of the association, any funds remaining shall be distributed to one or more organizations qualified under either Section 501(c)(3) or 501(c)(6) of the Internal Revenue Code (or corresponding provisions of any subsequent federal tax law), as the executive board shall select. ARTICLE 17. Amendments Section 1. These bylaws may be amended only at an annual meeting or a special meeting of IABC by a two-thirds vote of the regular membership through their voting representatives, provided that copies of proposed changes have been submitted in writing to the chapter presidents, senior delegates and district at-large representatives no later than 45 days prior to the voting date. Amendments must receive approval of either the executive board, or a majority of the district boards. Cross-reference index This index lists IABC services and resources available to members. We have attempted to include as much information as possible within the contents of this WorldBank, indicated by page numbers. For information not included in WorldBook, we have listed extension number of world headquarters staff persons who can help you get what you need. Just call (415) 433-4300 and with your touch tone phone, push the extension (ext. 000).
Ext. Page
Accredited Business Communications (ABCs) 8a
"ABC Report" ext. 113
Applications ext. 113
Certificates ext. 113
International Conference Activities ext. 113
Examinations ext. 113
Fees ext. 113
Achievement in Communication Award 32a
Address Changes ext. 107
Advertising in Communication World ext. 124 in WorldBook ext. 124 Consultants Directory ext. 124 Resource Yellow Pages ext. 124 Advertisers Index (WorldBook) 6a Affiliated Organizations (IABC International Affiliated Organizations) 56a Alphabetical Listing of Members 1 Annual International Conference 48a Awards 31a Achievement in Communication Award 31a Chairman's Award 33a Chapter Management Awards 41a Chapter of the Year Award 41a Communicator of the Year Award 32a EXCEL Award 32a Fellow Award 31a Gold Quill Award 31a "Best of Leader Letter" 40a "Beyond the Velvet Ghetto" 52a Bibliography 57a "Blueprints" 40a "Board Orientation Package" (BOP) 40a Books "A Communicator's Guide to Marketing," 51a "Inside Organizational Communication" 50a "Without Bias: A Guidebook for Nondiscriminatory
Communication" 50a
Bylaws (IABC Bylaws) 62a
Canada Resource Service (IABC Canada Resource Service) 45a Careers "Career Development Matrix" 52a Chapter Job Services ext. 123 Professional Development 48a Case Studies 39a Gold Quill Case Studies 39a Certificates ABC Certificates ext. 113 Gold Quill Award Certificates ext. 104 Membership Certificates ext. 107 Chairman (IABC Chairman) 12a Chairman's Award 33a Chapter(s) by Country/Location 54a Chapter of the Year Award 41a Charters 40a Leader Services 40a Leaders Workshop 40a Mailing Lists for Chapters ext. 107 Management Awards 41a Management Forum 41a Management Newsletters (See "Best of Leader Letter,"
"Leader Letter," "STEALSHEET") 40a
Month of Excellence 31a
Presidents 21a
Student Chapters 36a
Classified Ads (See Advertising in Communication World) CMF (See Chapter Management Forum) Code of Ethics (See IABC Code of Ethics) Committee and Task Force Chairpersons 18a Communication Bank 38a Bibliography 51a Books 51a Gold Quill Case Studies 39a Handbooks 39a Sample Materials 39a "A Communicator's Guide to Marketing" 51a Communication World 50a Advertising ext. 124 Artists Guidelines ext. 121 Back Issues ext. 121 Binders ext. 121 Consultants Directory ext. 124 Index ext. 120 Reprints ext. 121 "Styleguide" ext. 121 Writers Guidelines ext. 120 Communicator of the Year Award 32a Conference 48a "Conference Highlights" ext. 118 Consultants Directory (See Communication World) Contributions (See Tax-Deductible Contributions) Conventions (See International Conference) Directory (See WorldBook) Directors, Trustees IABC Research Foundation 14a IABC International Directors 12a IABC District/Regional Directors 13a Directors-at-large (IABC Directors-at-large) 12a Districts/Regions (IABC Districts/Regions) 57a Donations (See Tax-Deductible Contributions) Dues Membership Dues ext. 105, 107, 109 Early-Bird Registration (See International Conference Registration) Educators 36a Students 36a "Employee Communication Effectiveness Survey" 52a Ethics "Ethics and Candor in Public Relations and
Organization Communication" 51a
IABC Code of Ethics 58a
"Evaluation and Measurement in Public Relations and Organizational Communication" 51a EXCEL (Excellence in Communication) Award 32a Excellence Chairman's Award 41a EXCEL Award 32a "Excellence in Public Relations and Communication
Management" Study 51a
Fellow Award 31a
Gold Quill Award 31a
Month of Excellence 31a
Executive Board (IABC Executive Board) 12a, 13a
Executive Committee Task Force 18a
Extensions (Staff Phone Numbers) see insert
Exhibits 48
International Conference Exhibits 48a
Exhibitors Prospectus ext. 124
Expired Memberships 43a
Family Tree (IABC Family Tree) 35a
Fellow Award 31a
Finance ext. 111
Insurance ext. 111
Invoices ext. 115
Foreword 3a
Foundation (See IABC Research Foundation) Geographical Listing of Members (See Members by Location) Gold Quill Awards 31a Blue Ribbon Panel ext. 104 Case Studies 39a Certificates ext. 104 Duplicate Gold Quill Awards ext. 104 Month of Excellence 31a Work Plans 39a Videos 39a Handbooks 39a Headquarters (IABC World Headquarters) 6a IABC (International Association of Business Communicators) Address 6a Bylaws 62a Canada Resource Service 45a Chairman 12a Chairmen (See Chairman's Award, Chairman's Award Task Force, Executive Committee Task Force, Past Chairmen) Chapters 21a, 54a Code of Ethics 58a Corporate Doctrine Research Project: "How Companies
Handle the Communication Function" 52a
Description 42a
Directors-at-large 13a
District/Regional Board Meetings ext. 110
District/Regional Conferences ext. 110
District/Regional Directors 13a
District/Regional Locations 57a
Executive Board 12a, 13a
Family Tree 35a
History 35a, 57a
International Affiliated Organizations 56a
Mission Statement 44a
Members 1
Membership 42a
Organizational Chart 16a
Organizational Structure 42a
President 17a
Staff Phone Numbers See insert
"Styleguide" ext. 120
Vice-chairman 12a
World Headquarters 17a
World Headquarters Staff 17a
Worldwide 54a
IABC Research Foundation 14a, 53a
"Beyond the Velvet Ghetto" 52a
"Employee Communication Effectiveness Survey" 52a
"Ethics and Candor in Public Relations and Organizational Communication" 53a "Excellence in Public Relations and Communication Management" Study 51a "Evaluation and Measurement in Public Relations
and Organizational Communication" 53a
"Foundation News" ext. 102
Friends of the Foundation 53a
IABC Corporate Doctrine Research Project:
"How Companies Handle the Communication Function" 52a
"IABC Research Foundation Representative Guide" 53a
IABC Research Foundation Representatives Program 53a
IABC Research Foundation Trustees 14a
Literature Reviews 52a
"Profile" 52a
Tax-Deductible Contributions ext. 102
"The Velvet Ghetto" 52a
Illiteracy (See Literacy) Information Services 38a "Inside Organizational Communication" 50a Industry (See Members by Industry) International Conference 48a "Conference Highlights" ext. 118 Early-Bird Registration ext. 118 Exhibits 48a Registration ext. 118 Internationalism IABC's International Affiliated Organizations 56a Map of World (IABC Worldwide) 54a Insurance ext. 111 Invoices ext. 115 Labels (See Mailing Labels) "Leader Letter" 40a Leadership 40a Leadership Resource Materials 40a Workshops 40a Leader Services 40a Chapter Management Newsletters 40a Leadership Resource Manuals 40a Leadership Workshops 40a Lending Leader Files 40a Membership Recruitment and Retention Support 40a Speakers Bureau 40a Leadership Resource Manuals 40a "Blueprints 40a "Board Orientation Package" 40a "IABC Research Foundation Representative Guide" 53a "Leader Letter" 40a "Media Relations Guide" 40a "Meeting Planning" 40a "Membership Development Guide" 40a "Multiculturalism Committee Chapter Kit" 40a "Professional Development Guide" 40a "Guidelines for Chartering a Chapter" 40a "Standard Operating Procedures" 40a "STEALSHEET" 40a Lending Leader Files 40a Library (See Communication Bank) Life Members 34a List of Members (Rental) 6a Literacy Communicators for Literacy Action Task Force 18a "Literacy Guidebook" ext. 110 Literature Reviews 51a Local Chapters 21a Mailing Labels ext. 124 Mailing Lists for Chapters ext. 109 Mailing labels ext. 107 Map of World (See IABC Worldwide) Marketing (See "A Communicator's Guide to Marketing") Matrix (See "Career Development Matrix") MCs (See "Multiculturalism Committee Chapter Kit") 40a MC Committee 19a Media Inquiries (See Media Relations Program) Media Relations "Media Relations Guide" 40a Media Relations Program 40a "Where to Study Public Relations" 53a "Meeting Planners Guide" 40a "Meeting Planning" 40a Members/Membership Address Changes ext. 107 Anniversary Dates 42a Calendar 42a Categories 42a Certificates ext. 107 Dues ext. 105, 107, 109 Expirations 42a Life Members 34a, 43a Members-at-large ext. 105 Members by Industry ext. 124 Members by Location 343 Members by Name 1 Members by Organization 467 Membership 42a "Membership Operating Package" 40a Membership Ownership 42a Receipts ext. 107 Recruitment 41a Recruitment and Retention Support 41a Renewal ext. 109 Student Memberships 42a "Tell a Friend" Membership Program ext. 109 Transitional Student Memberships 42a Month of Excellence 31a Multiculturalism Committee (See MCs) Multiculturalism Committee (See MC Committee) "Multiculturalism Committee Chapter Kit" 40a Networking International Conference 48a IABC District/Regional Conferences ext. 110 Chapter Programs 40a News Releases (See Media Relations) Newsletters "ABC Report" ext. 113 "Best of Leader Letter" 40a "Blueprints" 40a "Foundation News" ext. 102 "Lead Letter" 40a "Membership Memberandum" ext. 108 "STEALSHEET" 40a Nominations (See Awards, Directors) Organizational Chart 16a Organizations (See Members by Organization) Past Chairmen 33a PeopleFinders 47a President (See IABC President) Press Releases (See Media Relations) Professional Development 48a Accreditation (ABC) 8a Chapter Programs 40a International Conference 48a IABC District/Regional Conferences ext. 110 "Professional Development Guide" ext. 118 Publications "ABC Report" ext. 113 "A Communicator's Guide to Marketing" 51a "Best of Leader Letter" 40a "Beyond the Velvet Ghetto" 52a "Blueprints" 40a "Board Orientation Package" 40a Communication World 50a Communication World Index ext. 120 "Communication World Artists Guidelines" ext. 120 "Communication World Writers Guidelines" ext. 120 "Conference Highlights" ext. 118 "Employee Communication Effectiveness Survey" 52a "Evaluation and Measurement in Public Relations
and Organizational Communication" 51a
"Foundation News" ext. 102
"IABC Research Foundation Representative Guide" 53a
"IABC Styleguide" ext. 120
"Inside Organizational Communication" 50a
"Leader Letter" 40a
"Media Relations Guide" 40a
"Meeting Planning" 40a
"Meeting Planners Guide" 40a
"Membership Orientation Package" 40a
"Multiculturalism Committee Chapter Kit" 40a
"Professional Development Guide" ext. 118
"Setting Up a New IABC Chapter" 40a
"Standard Operating Procedures" 40a
"STEALSHEET" 40a
"The Velvet Ghetto" 52a
"Without Bias: A Guidebook for Nondiscriminatory
Communication" 50a
WorldBook 50a
Public Relations (See Media Relations) Receipts ext. 115 Recognition (See Awards) Recruitment (See Membership Recruitment) Referrals (See Communication Bank) Registration (See International Conference) Regions (See IABC Districts/Regions) Renewals (See Membership Renewal) Reprints (See Communication World Reprints) Research (See IABC Research Foundation) Research Foundation (See IABC Research Foundation) Resource Yellow Pages 73a Roundtables 46a Sample Materials 39a Seminars (See International Conference, Round Tables) "Setting up a New IABC Chapter" 40a SOP (See "Standard Operating Procedures") Speakers (See International Conference, Speakers Bureau) Speakers Bureau 41a Staff (See IABC World Headquarters Staff) Staff Phone Numbers see insert "Standard Operating Procedures" 40a "STEALSHEET" 40a Strategic Interest Groups 46a Student Chapters 36a Student Members (Memberships) (See Membership Categories) Styleguide (See IABC Styleguide) Task Force and Committee Chairpersons 18a, 19a Tax-Deductible Contributions ext. 102 Tax-Exempt Number ext. 115 Transitional Student Memberships 42a "The Velvet Ghetto" 52a Vice-chairman (See IABC Vice Chairman) Volunteers (See Chapters, Councils, Leader Services) "Without Bias: A Guidebook for Nondiscriminatory Communication" 50a Workshops (See Leadership Workshops) WorldBook (See Advertising in WorldBook, Publications) WorldBook Advertisers Index 6a World Headquarters (See IABC World Headquarters) World Map 54a Writers Guidelines (See Communication World Writers Guidelines) Writing Style (See IABC Styleguide) Yellow Pages (See Resource Yellow Pages) Display Advertisers Index Associated Press 51 Bacon's 34 Beach Assoc. 39 Capital Speakers 9 DWJ Television 25, 27, 29 Electronic Type & Color 45 Ketchum Public Relations 11 Media Distribution Services C3 Rainbow Media 47 Readex 43 RMD Assoc. 47 Target Vision C2 TransImage C4 Video Monitoring Services of Amer. 30 Annual Report Services Emerson, Wajdowicz Studios, Inc. 1123 Broadway New York, NY 10010 (212) 807-8144 Fax: (212) 675-0414 * IABC Member Contact: Jurek Wajdowicz Hausman Design 247 High Street Palo Alto, CA 94301 (415) 325-7957 Fax: (415) 325-0533 Contact: Joan L Hausman Merrill Custom Communications 5400 Feltl Road Minnetonka, MN 55343 (612) 945-3000 Fax: (612) 936-9302 Contact: Charlie Cox MCC is a division of Merrill Corporation with offices and clients nationwide. We specialize in providing publicly held companies with a unique group of turnkey services, including writing, designing, printing and distributing annual reports and quarterly reports, and combining them with companies "EDGAR" filings.. We also offer enhanced prospectus designs, sales and marketing literature, custom publications and complete shareholder communication programs. Miracom, Inc. 845 Toronto Dominion Tower Edmonton, AB T5J 2Z1 Canada (403) 420-9000 Fax: (403) 428-3844 * IABC Member Contact: Ravi Bakshi Morrow & Associates 1254 Plains Road E., 2nd Floor Burlington, ONT L7S 1W6 Canada (416) 681-7111 Fax: (416) 681-7121 * IABC Member Contact: Robert J. Morrow Tolland Marketing Group 104 East 25th Street New York, NY 10010 (212) 673-8461 Fax: (212) 673-8158 * IABC Member Contact: Andrew Corn Imagination and Common Sense. By applying sound business judgment and straightforward common sense to every project, the Tolland Marketing Group transforms the |creative' into the |effective' for all your graphic design needs. Whether it's a 2-color newsletter or a full color annual report, Tolland Marketing is dedicated to creating graphic designs that both capture and hold the attention of your intended audience. Audiovisuals Admaster, Inc. 104 East 25th Street New York, NY 10010 (212)-673-8100 Fax: (212) 673-8158 * IABC Member Contact: Andrew Corn Admaster has been in the visual presentation business since 1948. Specializing in slides, flipcharts, overheads and multi-image presentations, using both traditional (optical), and computer graphics techniques, Admaster combines high impact design with state of the art technology to provide the best and most flexible service in the business. Stage Vision Inc. 326 Watline Avenue Mississauga, ONT L4Z 1X2 Canada (416) 890-8200 Fax: (416) 890-8316 * IABC Member Contact: Gord Shlanger Clipping Bureaus Bacon's Information Inc. 332 S Michigan Avenue Chicago, IL 60604 (800) 621-0561 (312) 922-2400 Fax: (312) 922-3127 Contact: Steve Pattengale Comprehensive national coverage of daily and weekly newspapers: trade, business and consumer magazines; and wire services. Accurate, complete coverage at rates consistently below other national services. Rely on Bacon's for additional clipping services, including: * Clipping analysis * Database retrieval * Clip mounting and photocopying * International clipping Video Monitoring Services of America, Inc. 330 W. 42nd Street New York, NY 10036 (212) 736-2010 Fax: (212) 736-8206 * IABC Member Contact: Pro Sherman VMS provides tapes and transcripts from newscasts in 140+ U.S. markets and most foreign countries. Fourteen full-service offices are strategically located to serve you. Boston: (617) 266-2121; Chicago; (312) 649-1131; Dallas: (214) 644-9696; Denver; (303) 861-7152; Detroit: (313) 352-9220; Hartford: (203) 953-1889; Houston: (713) 789-1635; Los Angeles: (213) 380-5011; Miami: (305) 576-3581; Philadelphia: (215) 569-4990; San Diego; (619) 544-1860; San Francisco: (415) 543-3361; Washington, D.C.: (202) 393-7110. Communication Consultants Vivian Auslander Communications 411 Kentucky Avenue Berkeley, CA 94707 (510) 524-2941 Fax: (510) 526-3015 * IABC Member Contact: Vivian Auslander CC Communications 3935 E. Broadway #323 Long Beach, Ca 90803 (310) 434-8906 Fax: (310) 434-3894 Contact: Chris Smith Communications Plus 14312 Martha Street Van Nuys, CA 91401 (818) 785-0846 Fax: (818) 997-7422 * IABC Member Contact: Karen Bram Casady CCG Consultoria de Comunicacion Global S.L. Diego de Leon 16, 3rd 28006 Madrid Spain (34 1) 563-3000* Fax: (34 1) 563-4982* * IABC Member Contact: Carmen de Soto Diez If you have a project or a problem that needs extra help, come to us. You'll find that we offer a variety of communication solutions for all your needs. Below is a list of some of the services we offer to help you. * Corporate Communications * Corporate Identity and Corporate Identity Manual * Support Services * Audiovisuals * Media Relations * Media Training Seminars * Press Release Distribution * Press Receptionist/Conferences * Financial Press Relations * International Press Clipping Service * Employee Attitude Surveys * Quality Circles Organization * Seminars/Workshops * Internal Publications * Corporate Videos * Graphic Design * Brochures * Corporate Literature * Global Annual Reports * Interpreters (*) Due to expansion we may be moving, phone and fax numbers could change, mail will be forwarded to new address. Funk-Luetke 405 Madison Avenue Toledo, OH 43604 (419) 241-1244 Fax: (419) 241-5210 * IABC Member Contact: Judith Kehrle, ABC Gibbs & Soell, Inc 2323 Timber Shadows Drive Kingwood, TX 77339 (713) 358-2804 Fax: (713) 358-8486 * IABC Member Contact: Joe Lilli L. Haney & Associates, Inc. 1525 Delaware Avenue Wilmington, DE 19806 (302) 656-2725 Fax: (302) 984-2585 * IABC Member Contact: Luann Haney Anne Klein & Associates, Inc. 533 Fellowship Road, Suite 250 Mt. Laurel, NJ 08054 (609) 778-0380 Fax: (609) 778-9284 * IABC Member Contact: Linda Pollock, V.P. Morris Communications Communications Consulting and Writing/Editing Services 345 Route 17 South Upper Saddle River, NJ 07458 (201) 585-0151 Fax: (201) 585-0945 * IABC Member Contact: Diana I am a Harvard University Honors English grad and business English crusader, a writer/consultant with a track record of bringing practical solutions and contagious enthusiasm to any communications-related assignment. I'm a high impact player with proven expertise in managing, writing and editing for Fortune 500 and future blue chip companies. Restivo Communications Group 107 S. West Street Suite 199 Alexandria, VA 22314-2824 (703) 461-0767 * IABC Member Contact: P. Restivo Roberta Resnick & Associates 74 Curlew Drive #212 Don Mills, ONT M3A 2R3 Canada (416) 445-2189 Fax: (416) 445-2189 * IABC Member Contact: Roberta Resnick, ABC Thistlethwaite Communications 7941 Nelson Street New Orleans, LA 70125 (504) 866-2111 Fax: (504) 866-0502 * IABC Member Contact: Barry Thistlethwaite Wechsler & Partners 230 W. 17 St. New York, NY 10011 (212) 924-3337 Fax: (212) 924-5346 Contact: Arnold Wechsler Copywriters Ann Parker Creative Services 3633 N. 6th Avenue Suite B-4 Phoenix, AZ 85013 (602) 279-0233 Fax: (602) 279-0233 * IABC Member Contact: Ann Parker L. Haney & Associates, Inc. 1525 Delaware Avenue Wilmington, DE 19806 (302) 656-2725 Fax: (302) 984-2585 * IABC Member Contact: Luann Haney Corporate Communication Admaster, Inc. 104 East 25th Street New York, NY 10010 (212) 673-8100 Fax: (212)-673-8158 * IABC Member Contact: Andrew Corn Coarc Video P.O. Box 2, Route 217 Mellenville, NY 12534 (800) 888-4451 Fax: (518) 672-4048 Contact: Ed Helfer For the environmentally minded video users Coarc Video provides the perfect environmental video tape product, the Coarc Video MultiLoad. Umatic or Betacam formats, new broadcast major brand tape loaded in either Coarc recycled shells or in customers' own provided shells. Cost Savings, Space Savings, Waste Savings, a savings for every one. Funk-Luetke 405 Madison Avenue Toledo, OH 43604 (419) 241-1244 Fax: (419) 241-5210 * IABC Member Contact: Judith Kehrle, ABC Jameson Communications Group 15490 Ventura Blvd. #235 Sherman Oaks, CA 91403 (818) 784-2204 Fax: (818) 784-2816 * IABC Member Contact: Sandy Horn/Marnell Jameson Anne Klein & Associates, Inc. 533 Fellowship Road, Suite 250 Mt. Laurel, NJ 08054 (609) 778-0380 Fax: (609) 778-9284 * IABC Member Contact: Linda Pollock, V.P. Medical Writer 37 Sherbrook Drive Smithtown, NY 11787 (516) 265-7623 * IABC Member Contact: Barbara Scherr Trenk Morrow & Associates 1254 Plains Road E., 2nd Floor Burlington, ONT L7S 1W6 Canada (416) 681-7111 Fax: (416) 681-7121 * IABC Member Contact: Robert J. Morrow Semel/Kaye & Co. Inc. 1200 Shermer Road Suite 300 Northbrook, IL 60062-4541 (708) 564-8860 Fax: (708) 480-9680 * IABC Member Contact: Richard L. Kaye Tolland Marketing Group 104 East 25th Street New York, NY 10010 (212) 673-8461 Fax: (212) 673-8158 * IABC Member Contact: Andrew Corn TPC -- The Publications Company 422 W. Congress Detroit, MI 48226 (313) 963-8500 * IABC Member Contact: Tom Jones, Executive Vice President TPC's award-winning team serves clients from coast to coast--in employee, marketing and shareholder communications. On a turnkey basis or as selected services, we supply: * Editorial * Design * Pre-press production * Printing management * Distribution * Marketing/Ad sales We're affordable--let us fit into your existing budget. Visible Ink Incorporated 40 Holly Lane East Hills, NY 11577 (516) 621-2445 (800) 358-0682 Fax: (516) 484-7154 * IABC Member Contact: Sheldon L Tarakan, President Visible Ink is a PR firm specializing in the not-for-profit sector. From basic newsletters and brochures to sophisticated fund-raising campaigns, to organizational development and board training, VI provides a full range of PR and corporate identity services to disabilities and human services organizations, charitable groups, and educational institutions. Wechsler & Partners 230 W. 17 St. New York, NY 10011 (212) 924-3337 Fax: (212) 924-5346 Contact: Arnold Wechsler Wordwatch -- Corporate Writing Consultants 1776 Maryland Birmingham, MI 48009 (313) 645-9040 Fax (313) 258-5566 * IABC Member Contact: Judy Goldwasser Corporate Identity Identity 6 Lorby Lane No. Rye, NY 10580 (914) 967-7670 Fax: (914) 967-7670 Contact: Tony Spaeth Lippincott & Margulies 499 Park Avenue New York, NY 10022 (212) 832-300 Fax: (212) 308-8952 * IABC Member Contact: Steven Gilliatt Shapiro Communications, Inc. 10 E. 40th Street New York, NY 10016 (212) 685-4095 Fax: (212) 685-3951 Contact: Ellen Shapiro Tolland Marketing Group 104 East 25th Street New York, NY 10010 (212) 673-8461 Fax: (212) 673-8158 * IABC Member Contact: Andrew Corn Wechsler & Partners 230 W. 17 St. New York, NY 10011 (212) 924-3337 Fax: (212) 924-5346 Contact: Arnold Wechsler Corporate Publications Rainbow Media, Inc. 150 Fifth Ave., Suite 309 New York, NY 10011 (212) 366-1100 Fax: (212) 366-1467 * IABC Member Contact: Bobby Minter When creativity, quality, professional service, rapid turnaround and individual attention really count, count on Rainbow Media's custom publishing services. We create and manage effective targeted communications to customers, prospects employees -- any audience. It's what we do, it's all we do and we do it very well! When time equals money, learn how we save you both. Call (212) 366-1100. Corporate Television Coarc Video P.O. Box 2, Route 217 Mellenville, NY 12534 (800) 888-4451 Fax: (518) 672-4048 Contact: Ed Helfer DWJ Television 16 East 65th Street New York, NY 10021 (212) 772-6600 Fax: (212) 772-6715 * IABC Member Contact: Maureen McPhilmy Restivo Communications Group 107 S. West Street Suite 199 Alexandria, VA 22314-2824 (703) 461-0767 * IABC Member Contact: P. Restivo Target Vision, Inc. 1160 K Pittsford-Victor Rd. Pittsford, NY 14534 (716) 248-0550 (800) 724-4044 Fax: (716) 248-2354 * IABC Member Contact: Tim Detota Computer-based business television for immediate updating and dissemination of information to all employees. Full-color graphic and text messages are easily created and distributed via phone lines throughout an organization for display on televisions in strategic areas. Target Vision provides a complete package of support and on-line programming services. VNR-1 Video Public Relations 5639 Wembley Downs Arlington, TX 76017 (817) 784-9920 Fax: (817) 468-9894 Contact: Michele JuVette Yonchenko Communications 432 North Canal Street, Suite 20 South San Francisco, Ca 94080 (415) 952-0123 Fax: (415) 952-0264 Contact: Michael Yonchenko, Brent Oswald Corporate Videos Admaster, Inc. 104 East 25th Street New York, NY 10010 (212) 673-8100 Fax: (212)-673-8158 * IABC Member Contact: Andrew Corn Coarc Video P.O. Box 2, Route 217 Mellenville, NY 12534 (800) 888-4451 Fax: (518) 672-4048 Contact: Ed Helfer DWJ Television 16 East 65th Street New York, NY 10021 (212) 772-6600 Fax: (212) 772-6715 * IABC Member Contact: Maureen McPhilmy Funk-Luetke 405 Madison Avenue Toledo, OH 43604 (419) 241-1244 Fax: (419) 241-5210 * IABC Member Contact Judith Kehrle, ABC Gibbs & Soell, Inc 2323 Timber Shadows Drive Kingwood, TX 77339 (713) 358-2804 Fax: (713) 358-8486 * IABC Member Contact: Joe Lilli Media One Communications Limited 300, 700 6 Ave. S.W. Calgary, AB T2P 0T8 Canada (403) 264-9111 Fax: (403) 265-7571 * IABC Member Contact: Peter Temple Restivo Communications Group 107 S. West Street Suite 199 Alexandria, VA 22314-2824 (703) 461-0767 * IABC Member Contact: P. Restivo Video Image Productions 853 Broadway Suite 1601 New York, NY 10003 (212) 979-7433 Fax: (212) 979-8355 Contact: Wayne Ferguson Yonchenko Communications 432 North Canal Street, Suite 20 South San Francisco, CA 94080 (415) 952-0123 Fax: (415) 952-0264 Contact: Michael Yonchenko, Brent Oswald Crisis Communication Benchmark Communications, Inc. 5353 W. Alabama, Ste. 206 Houston, TX 77056 (713) 840-0990 Fax (713) 840-9767 * IABC Member Contact: Gail Borden Blue Streak/A Communications Company 1817 Hillcrest Rd. Suite 42 Los Angeles, CA 90068 (213) 874-3335 Fax: (213) 851-8580 * IABC Member Contact: Aviva Diamond, President (Please see full listing under Media Training) Funk-Luetke 405 Madison Avenue Toledo, OH 43604 (419) 241-1244 Fax: (419) 241-5210 * IABC Member Contact Judith Kehrle, ABC James E. Hunt & Assoc. Public Communication Counselors 31 Lake Valley Road Morristown, NJ 07960 (201) 267-5374 * IABC Member Contact: Jim Hunt, President Anne Klein & Associates, Inc. 533 Fellowship Road, Suite 250 Mt. Laurel, NJ 08054 (609) 778-0380 Fax: (609) 778-9284 * IABC Member Contact: Linda Pollock, V.P. The Lukaszewski Group Inc. Ten Bank Street, Suite 530 White Plains, NY 10606-1933 (914) 681-0000 Fax: (914) 681-0047 Contact: James E. Lukaszewski, Chairman Medialink 708 Third Avenue New York, NY 10017 (212) 682-8300 Fax (212) 682-2370 * IABC Member Contact: Sanford Lerner, Marketing Media Strategy Training Center, Inc. 343 West Erie Street, Suite 220 Chicago, IL 60610 (312) 944-7398 Fax: (914) 944-7785 * IABC Member Contact: Barbara Silk The MSTC Crisis Communication training offers instruction in: developing a total strategy plan; resolving an organizational crisis that created media problems; controlling media attention before, during and after that crisis; and shaping public opinion. One client says, "Now I'm armed to handle any media assault, even during |normal' times." Skutski & Associates 100 First Avenue Pittsburgh, PA 15222 (412) 281-5656 Fax: (412) 281-1993 * IABC Member Contact: Sharon Yeager Custom Publishing Electronic Type & Color (ET&C) One Heritage Place Suite 130 Southgate, MI 48195 (313) 246-0130 (800) 826-9202 Fax: (313) 282-2907 * IABC Member Contact: William P. Douglass This one stop publisher is your solution. Our niche is employee publications with color. Our success is we grow for tomorrow's possibilities. Our philosophy is Service, Quality, and Reliability. Electronic/Conventional Design/Typesetting Scanning/Service Bureau Printing/Distribution ET&C for all your pre-press needs, creating a remarkable final product. K.L. Publications, Inc. 2001 Killebrew Drive, Suite 105 Bloomington, MN 55425 (612) 854-0155 Fax: (612) 854-9440 Contact: Karel Laing, President M & A Publishing 122 East 25th Street 2nd Floor New York, NY 10010 (212) 673-8930 Fax: (212) 673-3568 Contact: Marilyn Holstein Custom Publishing Solutions for Associations and Corporations M & A Publishing offers a complete range of services to take your newsletter or magazine from the drawing board to final distribution. We create a logo, then write, design and print your publication. M & A Publishing delivers the highest possible editorial product--within budget. Rainbow Media, Inc. 150 Fifth Ave., Suite 309 New York, NY 10011 (212) 366-1100 Fax: (212) 366-1467 * IABC Member Contact: Bobby Minter Why spend company or client resources producing publications yourself? Rainbow Media's custom publishing and communication services can save you time and money. We create and manage effective targeted communications to customers, prospects, employees--any audiences. It's what we do, it's all we do and we do it very well! When time equals money, learn how we save you both. Call (212) 366-1100. Serey/Jones Publishers, Inc. 7413 West Oraibi Drive Glendale, AZ 85308 (602) 561-0240 Fax: (602) 561-8441 * IABC Member Contact: Jody Serey Simmons--Boardman Publishing Corporation 345 Hudson Street New York, NY 10014 (212) 620-7200 Fax (212) 633-1165 Contact: David F. Bayard SBPC provides contract publishing services for the production of corporate and trade association magazines. Our services can include editorial, circulation generation and fulfillment, productions, advertising sales, research and promotion. SBPC has been providing contract publishing services to the American Bankers Association and others for over twenty years. TPC -- The Publications Company 422 W. Congress Detroit, MI 48226 (313) 963-8500 * IABC Member Contract: Tom Jones, Executive Vice President TPC's award-winning team serves clients from coast to coast -- in employee, marketing and shareholder communications. On a turnkey basis or as selected services, we supply: * Editorial * Design * Pre-press production * Printing management * Distribution * Marketing/Ad sales We're affordable--let us fit into your existing budget. Design Firms Lawrence Bender & Associates 512 Hamilton Avenue Palo Alto, CA 94301 (415) 327-3821 Fax: (415) 327-1579 Contract: Lawrence Bender Ingbritt Christensen Design 171 Forest Avenue Palo Alto, CA 94301 (415) 323-3289 Fax: (415) 323-3281 Contact: Ingbritt Christensen Jann Church Partners Marketing, Communications & Advertising 110 Newport Center Drive, Suite 160 Newport Beach, Ca 92660 (714) 640-6224 Fax (714) 640-1706 Contact: Lana Hugh Ray Engle & Associates 4726 La Villa Marina Marina del Rey, CA 90292 (310) 822-3224 Fax: (310) 827-9859 Contact: Ray Engle Stephen Farley Design 2512 9th Street, Suite 8 Berkeley, CA 94710 (510) 845-2828 Fax: (510) 845-1722 * IABC Member Contact: Steve Farley Gillian/Craig Associates, Inc. 165 8th Street Suite 301 San Francisco, CA 94103 (415) 558-8988 Fax: (415) 626-8266 * IABC Member Contact: Marilyn Leoncavallo Jacque Consulting Inc. 19353 Carlysle Dearborn, MI 48124-3802 (313) 561-6280 Fax: (313) 561-6920 * IABC Member Contact: Jacquelyn McClure Little & Company 1010 South 7th Street Minneapolis, MN 55415 (612) 375-0077 Fax: (612) 375-0423 * IABC member Contact: Mary Moos Little & Company is a marketing design firm offering quality communications design, production and quality assurance services. Our capabilities include marketing collateral, annual reports, internal communications, corporate identity programs, literature systems, packaging and corporate history books. Janice McLemore Graphic Design, Inc. 5524 Bee Cave Road, Suite K4 Austin, TX 78746 (512) 327-7977 Fax: (512) 327-7978 * IABC Member Contact Janice McLemore Panebianco, Inc. 35 East Wacker, Suite 3000 Chicago, IL 60601 (312) 368-8742 Fax: (312) 368-5069 * IABC Member Contact: James Panebianco Print Wise 1131 Oddstad Drive Redwood City, CA 94063 (415) 599-9473 Fax: (415) 780-9473 * IABC Member Contact: Cathy Crossgrove Profile Design 151 Townsend Street San Francisco, CA 94107 (415) 979-0780 Fax: (415) 979-0781 Contact: Russell Baker E.J. Sarraille Design Groups 87 Encina Palo Alto, CA 94301 (415) 326-2609 Fax: (415) 326-3599 Contact: Ed Sarraile or Karen Jason Skutski & Associates 100 First Avenue Pittsburgh, PA 15222 (412) 281-5656 Fax: (412) 281-1993 * IABC Member Contact: Sharon Yeager Staada & Koorey, Inc. 490 Schooley's Mountain Road Hackettstown, NJ 07840 (908) 852-4949 Fax: (908) 852-9803 * IABC Member Contact: Glenn Staada Staada & Koorey, Inc., an award-winning marketing communications firm, specializes in exciting creative concepts, designs and production for successful advertising campaigns, prestigious corporate communications, innovative point-of-purchase displays, eye-catching package design & trade/ sales promotion. In addition, S&K implements new business development programs for clients. Tolland Marketing Group 104 East 25th Street New York, NY 10010 (212) 673-8461 Fax: (212) 673-8158 * IABC Member Contact: Andrew Corn 246 Fifth Design 246 Fifth Avenue Ottawa, ONT K1S 2N3 Canada (613) 231-3000 Fax (613) 238-2361 * IABC Member Contact: Terry Laurenzio Wechsler & Partners 230 W. 17 St. New York, NY 10011 (212) 924-3337 Fax: (212) 924-5346 Contact: Arnold Wechsler Desktop Publishing Services Impression Makers Printing & Graphics 21 East Seventh Street Tempe, AZ 85281 (602) 967-2180 Fax: (602) 966-3588 Contact: Ron Hischier Iverson Language Associates, Inc. P.O. Box 93306 1661 N. Farwell Avenue Milwaukee WI 53203 (53202) (414) 271-1144 Fax: (414) 271-0144 * IABC Member Contact: Steven P. Iverson Page Imaging, Inc. 642 Fort Duquesne Blvd. Pittsburgh, PA 15222 (412) 281-7233 Fax: (412) 281-3431 Contact: Tom Naughton, President Rainbow Media, Inc. 150 Fifth Ave., Suite 309 New York, NY 10011 (212) 366-1100 Fax: (212) 366-1467 * IABC Member Contact: Bobby Minter When creativity, quality, professional service, rapid turnaround and individual attention really count, count on Rainbow Media's custom publishing services. We create and manage effective targeted communications to customers, prospects, employees--any audience. It's what we do, it's all we do and we do it very well! When time equals money, learn how we save you both. Call (212) 366-1100. The Graphics Group 2820 Taylor Street Dallas, TX 75226 (214) 749-2222 Fax: (214) 749-2252 * IABC Member Contact: John Cutler The Graphics Group is an innovative, full-service organization specializing in PostScript production and commercial printing. We operate 24 hours a day and are accessible by modem. Systems include Linotronic and Hell recorders, Screen drum scanners, Kodak Photo CD and Prophecy, PCS, electronic trapping, and Heidelberg Speedmaster and GTODI presses. Tolland Marketing Group 104 East 25th Street New York, NY 10010 (212) 673-8461 Fax: (212) 673-8158 * IABC Member Contact: Andrew Corn Directories Columbia Books, Inc. 1212 New York Avenue, NW Suite 330 Washington, D.C. 20005 (202) 898-0662 Fax: (202) 898-0775 Contact: Arthur C. Close Publishers of annual directories of significant value for the business communicator: National Directory of Corporate Public Affairs, a guide to 14,000 corporate public relations/public affairs professionals; National Trade and Professional Associations; State and Regional Associations; and Washington Representatives, the authoritative reference on Washington's lobbying community. Editors JP Communications 9041 Phinney Avenue N. Seattle, WA 98103-3718 (206) 284-9745 Fax: (206) 782-2166 * IABC Member Contact: Jean M. Patterson, M.A. Environmental Consulting Associates & William 6886 So. 650 East Midvale, UT 84047 (804) 561-1824 * IABC Member Contact Bill Tatomer Executive Search Firms The Cantor Concern 330 West 58th St. Suite 216 New York, NY 10017 (212) 333-3000 Fax: (212) 397-7700 * IABC Member Contact: Marie T. Raperto The Repovich-Reynolds Group 745 S. Marengo Avenue 2nd Floor Pasadena, CA 91106 (818) 584-4853 Contact: Ms. Smooch S. Reynolds Toby Clark Associates, Inc. 405 East 54th Street, Suite 6C New York, NY 10022 (212) 752-5670 Contact: Toby Clark/Sharon Davis Free-Lance Designers Lynn Hiller Design 851 Oakdale Road NE Atlanta, GA 30307-1209 (404) 373-4193 Fax: call first * IABC Member Contact: Lynn Hiller Graphic Designers Emerson, Wajdowicz Studios, Inc. 1123 Broadway New York, NY 10010 (212) 807-8144 (Fax): (212) 675-0414 * IABC Member Contact: Jurek Wajdowicz Emerson, Wajdowicz Studio is a full-service graphic design organization highly regarded among clients and peers for professional excellence. Specialization include annual reports, employee communications, company benefits literature, capabilities brochures and nonprofit organization. Emerson, Wajdowicz Studio is a multiple winner of IABC's Gold Quill and awards from Art Directors Club, AIGA, Mead Annual Report Show, Communications Arts, Graphis and Print magazines. Please see our listing under annual report services. Stephen Farley Design 2512 9th Street, Suite 8 Berkeley, CA 94710 (510) 845-2828 Fax: (510) 845-1722 * IABC Member Contact: Steve Farley Freeman Communications 11 Gloucester Street Toronto, ONT M4Y 1L8 Canada (416) 967-6970 Fax: (416) 967-5459 * IABC Member Contact: Bert Freeman Frontline communications 4001/2 S. Main, Suite 1 Findlay, OH 45840 (419) 42202828 Fax: (419) 422-5474 * IABC Member Contact: Beth B. Heck Gayle Holton Design 6059 Frantz Road, Suite 202 Dublin, OH 43017 (614) 764-9181 Fax: (614) 764-1458 * IABC Member Contact: Gayle Holton Huntsman Graphic Design 12829 S. Wakial Loop Phoenix, AZ 85044 (602) 893-2850 Fax: (602) 496-8492 * IABC Member Contact: Debbie Huntsman John Kneapler Design 48 West 21st Street, 12th Floor New York, NY 10010 (212) 463-9774 Fax: (212) 463-0478 Contact: John Kneapler JOHN KNEAPLER DESIGN specializes in award winning Corporate and Graphic Design. Annual Reports, Brochures, Corporate Identification, Press Kits, Collateral, from Concept to Printed Piece. 48 West 21st. Street New York, NY 10010 Tel. (212) 463-9774 Fax (212) 463-0478 Purviance and Company Marketing Comm. 7404 Bland Drive St. Louis, MO 63105 (314) 721-2765 Fax: (314) 721-3903 * IABC Member Contact: George Purviance Robinson Lew Design 157 Homer Avenue Palo Alto, CA 94301 (415) 322-5695 (Fax): (415) 328-0374 * IABC Member Contact: Lynne Lew Sullivan Perkins 2811 McKinney Suite 320 Dallas, TX 75204 (214) 922-9080 Fax: (214) 922-0044 * IABC Member Contact: Mark Perkins Investor Relations Funk-Luetke 405 Madison Avenue Toledo, OH 43604 (419) 241-1244 Fax: (419) 241-5210 * IABC Member Contact: Judith Kehrle, ABC Merrill Custom Communications 5400 Feltl Road Minnetonka, MN 55343 (612) 945-3000 Fax: (612) 936-9302 Contact: Charlie Cox Interpreters Iverson Language Associates, Inc. P.O. Box 93306 1661 N. Farwell Avenue Milwaukee, WI 53203 (53202) (414) 271-1144 Fax: (414) 271-0144 * IABC Member Contact: Steven P. Iverson Issues Analysis James E. Hunt & Assoc. Public Communication Counselors 31 Lake Valley Road Morristown, NJ 07960 (201) 267-5374 * IABC Member Contact: Jim Hunt, President Lobbying John S. Hightower, Public Affairs Counsel 5700 Florida Blvd. Suite 300 Baton Rouge, LA 70806-4243 (504) 925-8535 Fax (504) 927-3085 Contact: John S. Hightower, APRP Management Consulting Simmons College Communications Management 300 The Fenway Boston, MA 02166 (617) 738-2261 Fax: (617) 738-2099 * IABC Member Contact: Leslie P. Hitch, Director Marketing Support/Services Admaster, Inc. 104 East 25th Street New York, NY 10010 (212) 673-8100 Fax: (212) 673-8158 * IABC Member Contact: Andrew Corn Gibbs & Soell, Inc 2323 Timber Shadows Drive Kingwood, TX 77339 (713) 358-2804 Fax: (713) 358-8486 * IABC Member Contact: Joe Lilli L. Haney & Associates, Inc. 1525 Delaware Avenue Wilmington, DE 19806 (302) 656-2725 Fax: (302) 984-2585 * IABC Member Contact Luann Haney Marketing Works! 566 Lowell Avenue Palo Alto, CA 94301 (415) 325-8338 Fax: (415) 325-0821 Contact: Helen Little Tolland Marketing Group 104 East 25th Street New York NY 10010 (212) 673-8461 Fax: (212) 673-8158 * IABC Member Contact: Andrew Corn Wechsler & Partners 230 W. 17 St. New York, NY 10011 (212) 924-3337 Fax: (212) 924-5346 Contact: Arnold Wechsler Meeting Planning/Support Yonchenko Communications 432 North Canal Street, Suite 20 South San Francisco, CA 94080 (415) 952-0123 Fax: (415) 952-0264 Contact: Michael Yonchenko, Brent Oswald Media Directories Bacon's Information Inc. 332 S. Michigan Avenue Chicago, IL 60604 (800) 621-0561 (312) 922-2400 Fax: (312) 922-3127 Contact: Steve Pattengale Bacon's media directories are designed expressly for public relations use; the 1993 editions have been totally redesigned and expanded, with more indepth listings and easy-to-use formats: * Newspaper/Magazines Directory (formerly Bacon's Publicity Checker) * Radio/TV Directory * Business/Financial Directory * Media Calendar Directory * International Media Directory: Western Europe Media Relations W.T. Blase & Associates Corporate and Market Positioning 11 Applegate Lane Trumbull, CT 06611 (212) 455-8787 (203) 375-1429 Fax: (212) 661-7332 * IABC Member Contact: William T. Blase Funk-Luetke 405 Madison Avenue Toledo, OH 43604 (419) 241-1244 Fax: (419) 241-5210 * IABC Member Contact: Judith Kehrle, ABC James E. Hunt & Assoc. Public Communication Counselors 31 Lake Valley Road Morristown, NJ 07960 (201) 267-5374 * IABC Member Contact: Jim Hunt, President Anne Klein & Associates, Inc. 533 Fellowship Road, Suite 250 Mt. Laurel, NJ 08054 (609) 778-0380 Fax: (609) 778-9284 * IABC Member Contact: Linda Pollock, V.P. Media Strategy, Inc. 343 West Erie Street, Suite 220 Chicago, IL 60610 (312) 944-7398 Fax: (312) 944-7785 * IABC Member Contact: Barbara Silk Media Strategy, Inc. (MSI) develops total media programs: strategy development; media placement; spokesperson training; and AV production. MSI clients include associations, corporations, government agencies and professional service companies. Clients come to MSI to solve a communication crisis, gain ongoing media placements or handle short-term media projects. MSI's "newsroom" delivers! PARTYLINE 35 Sutton Place New York, NY 10022-2464 (212) 755-3487 Fax: (212) 755-3488 Contact: Betty Yarmon Restivo Communications Group 107 S. West Street Suite 199 Alexandria, VA 22314-2824 (702) 461-0767 * IABC Member Contact: P. Restivo VNR-1 Video Public Relations 5639 Wembley Downs Arlington, TX 76017 (817) 784-9920 Fax: (817) 468-9894 Contact: Michele JuVette Media Training Admaster, Inc. 104 East 25th Street New York, NY 10010 (212) 673-8100 Fax: (212) 673-8158 * IABC Member Contact: Andrew Corn Benchmark Communications, Inc. 5353 W. Alabama, Ste. 206 Houston, TX 77056 (713) 840-0990 Fax (713) 840-9767 * IABC Member Contact: Gail Borden Blue Streak/A Communications Company 1817 Hillcrest Rd. Suite 42 Los Angeles, CA 90068 (213) 874-3335 Fax: (213) 851-8580 * IABC Member Contact: Aviva Diamond, President Our team of experienced journalists and coaches from such organizations as ABC NEWS and the MIAMI HERALD will show you how to take control f interviews, get YOUR message across, handle tough questions and cope with crisis. We teach confidence. Workshops include: * Media Training * Speech and Presentation Coaching * Crisis Communications * Spokesperson Training * Satellite Communications All training involves on-camera practice and extensive feedback. DWJ Television 16 East 65th Street New York, NY 10021 (212) 772-6600 Fax: (212) 772-6715 * IABC Member Contact: Maureen McPhilmy. Hameroff/Milenthal/Spence 10 W. Broad St. Columbus, OH 43215 (614) 221-7667 Fax: (614) 222-2596 Contact: Bill Patterson How to Gain Positive News Coverage You'll learn: * How to stand on your feet and convince. * How to make your point in a news interview. * How to get positive TV news coverage. * How to face the cameras and microphones with confidence. * How to control the media in a crisis. James E. Hunt & Assoc. Public Communication Counselors 31 Lake Valley Road Morristown, NJ 07960 (201) 267-5374 * IABC Member Contact: Jim Hunt, President Impact Communications 360 Lexington Avenue; Suite 800 New York, NY 10017 (212) 557-5610 Fax: (212) 573-6894 Contact: Jon Rosen, President The Lukaszewski Group Inc. Ten Bank Street, Suite 530 White Plains, NY 10606-1933 (914) 681-000 Fax: (914) 681-0047 Contact: James E. Lukaszewski, Chairman Media Strategy Training Center, Inc. 343 West Erie Street, Suite 220 Chicago, IL 60610 (312) 944-7398 Fax: (312) 944-7785 * IABC Member Contact: Barbara Silk MSTC's Media Spokesperson Training teaches participants how to: develop and deliver their "message;" control media interviews; build media relationships; and gain positive media attention. Videotaping and critiquing of role-played interviews brings the techniques to life. One trainee states, "Your course replaced fear with knowledge. I'm eager to interview. Thanks." L.C. Williams & Associates, Inc. Two Prudential Plaza 180 North Stetson Avenue, Suite 1500 Chicago, IL 60601 (800) 837-7123 Fax: (312) 656-1770 * IABC Member Contact: Louis C. Williams, ABC, APR, president You need tough? We can be tough, You need confidence? We'll provide it. We don't believe in magic formulas, just solid theory and technique building. Our training is tailored to your needs. Sessions are planned according to desired communications objectives and what kind of training will be most valuable. Multimedia Services Image Access 7520 E. 88th Place Indianapolis, IN 46220 (317) 576-8080 Fax: (317) 576-9373 * IABC Member Contact: Karen Davis Media One Communications Limited 300, 700 6 Ave. S.W. Calgary, Alberta T2P 0T8 Canada (403) 264-9111 Fax: (403) 265-7571 * IABC Member Contact: Peter Temple Micro Interactive 1133 Broadway New York, NY 10010 (212) 366-1391 Fax: (212) 366-1393 Contact: Steven C. Baum Micro Interactive is a full service organization that provides companies with a new effective way to convey information. By harnessing the multifaceted qualities of the computer; interactivity, animation and data retrieval, Micro Interactive has the ability to present a company's product, service or idea in an effective manner. Our electronic presentation systems captivate today's discriminating audience by involving, informing and entertaining. Miracom, Inc. 845 Toronto Dominion Tower Edmonton, AB T5J2Z1 Canada (403) 420-9000 Fax: (403) 428-3844 * IABC Member Contact: Ravi Bakshi Page One Productions, Inc. 1433 N. 1st Street Phoenix, AZ 85004 (602) 254-5739 Fax: (602) 254-6238 * IABC Member Contact: Kim Sertich Newsletters Funk-Luetke 405 Madison Avenue Toledo, OH 43604 (419) 241-1244 Fax: (419) 241-5210 * IABC Member Contact: Judith Kehrle, ABC Gibbs & Soell, Inc 2323 Timber Shadows Drive Kingwood, TX 77339 (713) 358-2804 Fax: (713) 358-8486 * IABC Member Contact: Joe Lilli Julie Ann McGovern 205 E. North Ave. Elmhurst, IL 60126 (708) 941-1741 Fax: (708) 941-1741 * IABC Member Contact: Julie Ann McGovern Medical Writer 37 Sherbrook Drive Smithtown, NY 11787 (516) 265-7623 * IABC Member Contact: Barbara Scherr Trenk PARTYLINE 35 Sutton Place New York, NY 10022-2464 (212) 755-3487 Fax: (212) 755-3488 Contact: Betty Yarmon If media placement matters to you, learn all about PARTYLINE-the media placement newsletter. For only $150 annually (52 issues) you will know what's wanted NOW by newspapers, magazines, radio & TV. Write for sample issues! PR News 7811 Montrose Road Potomac, MD 20854 (301) 340-2100 Fax: (301) 424-4297 Contact: Lisa Kelley Rainbow Media, Inc. 150 Fifth Ave., Suite 309 New York, NY 10011 (212) 366-1100 Fax: (212) 366-1467 * IABC Member Contact: Bobby Minter Why spend company or client resources producing publications yourself? Rainbow Media's custom publishing and communication services can save you time and money. We create and manage effective targeted communications to customers, prospects, employees--any audiences. It's what we do, it's all we do and we do it very well! When time equals money, learn how we save you both. Call (212) 366-1100. Tolland Marketing Group 104 East 25th Street New York, NY 10010 (212) 673-8461 Fax: (212) 673-8158 * IABC Member Contact: Andrew Corn Newsletter Services Communication Exchange Inc. P.O. Box 362 St. Thomas, ONT N5P 3V2 Canada (519) 633-1633 Fax: (519) 633-1633 * IABC Member Contact: Hemant R. Canaran Rita Mhley & Associates 6913 Keats Court Rockville, MD 20855 (301) 840-1454 Fax: (301) 977-0394 * IABC Member Contact: Rita Mhley Morrow & Associates 1254 Plains Road E., 2nd Floor Burlington, ONT L7S 1W6 Canada (416) 681-7111 Fax: (416) 681-7121 * IABC Member Contact: Robert J. Morrow Tolland Marketing Group 104 East 25th Street New York, NY 10010 (212) 673-8461 Fax: (212) 673-8158 * IABC Member Contact: Andrew Corn Newswires The Associated Press Information Services 50 Rockefeller Plaza New York, NY 10020 (212) 621-7952 (800) APCALL1 Contact: Steve Kahofer Be your own clipping service! Receive every AP story on your competitors, monitor relevant business developments, review important legislation and see what's being written about your peers around the country Subscribe to the Associated Press BusinessStream or one of AP's industry-specific AP alert services. Any AP service can be delivered direct to a PC or printer right in your office. Call for a free brochure. (800) APCALL1. Business Wire 44 Montgomery Street San Francisco, CA 94104 (415) 986-4422 Fax: (415) 788-5335 Contact: Lorry Lokey, President Michael Lissauer, Vice-President Medialink 708 Third Avenue New York, NY 10017 (212) 682-8300 Fax (212) 682-2370 * IABC Member Contact: Sanford Lerner, Marketing Photo Lab National Photo Service Incorporated 114 West Illinois Street Chicago, IL 60610 (312) 644-5211 Fax: (312) 644-6285 * IABC Member Contact: Alan Amberg Quality Photo Prints and Custom Lab * Economy-priced quantity black/white ($41 per 100 8x10) and color ($93 per 100 8x10) photo prints for PR releases, sales kits * Duplicate slides, computer-generated slides and transparencies * Murals-Duratrans/Duraflex * Rush service available in the U.S. Dedicated to the communication professional for over 40 years! Photographers Tim Andrews Photography 2565 Third Street #317 San Francisco, CA 94107 (415) 282-6644 Contact: Tim Andrews Craig Burleigh Photography 1960 Woodside Road Redwood City, CA 94061-3337 (415) 367-6838 Contact: Craig Burleigh Tom Burley Photography 309 E. 22nd Street North Vancouver, B.C. V7L 3C8 Canada (604) 980-7244 * IABC Member Contact: Tom Burley Joe Czop, Photographer Box 410177 San Francisco, CA 94141 (415) 359-4579 Contact: Joe Czop 14 years of specialization in Corporate Communications and Publications with a "knack" for capturing peoples' Best; my Studio or your World Location. Producing quality images for: Annual Reports, Multi-Media, Events, In-House Publications, Industrial, P.R. Punctual, exacting, passported with endless energy and a "go forward" Attitude. Enjoying what I do as a professional photographer. Jay Daniel Associates P.O. Box 1232 San Rafael, CA 94915 (415) 459-1495 Fax: (415) 459-3021 Contact: Jay Daniel Located 10 miles north of San Francisco, Jay Daniel photographs people in his large studio or on location. Recent annual reports for GATX Leasing and UCSF. Other corporate clients include: American Express, Firemans Fund, UC Press, Syntex Pharmaceuticals & Oakland A's. 35 mm., 120 & 4 x 5" formats. Call or Fax for mail out portfolio or stock listing. Eric Futran Photography 3454 North Bell Chicago, IL 60618-6002 (312) 525-5020 Fax: (312) 525-1305 * IABC Member Contact: Eric or Susan Futran Chicago and the Midwest Over 15 years of experience in providing photography to corporations. Portraiture, photojournalism, and facilities in color and black and white. Recent clients include: Allied Van Line, Allstate, Ameritech, Exxon, Hewlett Packard, IBM, Philip Morris, and United Air Lines. Portfolio sent on request. Member ASMP and IABC. John Gerstner 2819 Marquette Street. Davenport, IA 52804 (319) 386-0209 * IABC Member Contact: John Gerstner Ron Gould Studios 1609 North Wolcott Chicago, IL 60622 (312) 235-0157 Fax: (312) 384-8702 Contact: Ron Gould Richard Hirneisen, Photography 306 S. Washington Suite 218 Royal Oak, MI 48067 (313) 399-2410 Fax: (313) 548-7069 Contact: Richard Hirneisen Marc Longwood Photography 11553 Soda Springs Way Sacramento, CA 95670 (916) 635-0652 Fax: (916) 635-0652 Contact: Marc Longwood Lawrence Migdale Photography 23 Whitehall Drive Orinda, CA 94563 (510) 482-4422 Fax: (510) 482-4423 Contact: Lawrence Migdale Batista Moon Studio 10 Cielo Vista Drive Monterey, CA 93940 (408) 373-1947 Contact: Barbara Moon PAGE Imaging, Inc. 642 Fort Duquesne Blvd. Pittsburgh, PA 15222 (412) 281-7233 Fax: (412) 281-3431 Contact: Tom Naughton, President PhotoBureau, Inc. 60 E. 42 St. Room 1146 New York, NY 10165 (212) 779-4040 * IABC Member Contact: Joe Vericker We provide location photography in New York, and on a nationwide basis through our extensive network of professional photographers. We always provides fast turnaround, and have been in business over fourteen years, taking photos for corporate in-house newsletters, annual reports, publicity events, executive portraits, and special events. Sam Pierson Photography 1019 Forest Home Drive Houston, TX 77077-1013 (713) 497-3176 Fax: (713) 531-1995 * IABC Member Contact: Sam C. Pierson, Jr. Experienced, award-winner, photojournalist; 1992 IABC Gold Quill Merit Award Winner. Featuring corporate, industrial and environmental work for your brochures, annual report and in-house publications needs. I work on location, travel anywhere and give you pictures that promote your company's image and its people. Stock photos. Call for portfolio. Quicksilver Photography, Inc. 66 West Whittier St. Columbus, OH 43206 (614) 443-6530 Contact: Douglas R. Goff Jeff Rogers Photography, Inc. P.O. Box 368 Lexington, KY 40585 (606) 255-9917 * IABC Member Contact: Jeff Rogers Stephenson Productions 900 E. 1st Street #314 Los Angeles, CA 90012 (213) 617-2511 Fax: (213) 687-3596 * IABC Member Contact: Mark Stephenson Corporate V.I.P. ever call to rebuke you for sending an obnoxious, neurotic or otherwise incompetent photo nincompoop? CRINGE! Mark Stephenson WILL NOT EMBARRASS YOU! He is reliable, punctual, considerate, personable and thoroughly professional. WINNER 1991 GOLD QUILL for photo essay. Excellent PEOPLE on LOCATION. Complete DETAILED CAPTION information. J. Craig Sweat Photography 728 N. Hogan Spokane, WA 99202 (509) 534-8020 Fax: (509) 534-7715 * IABC Member Tommy Thompson, Photographer 3179 Peachtree Road, NE Suite 200 Atlanta, GA 30305 (404) 816-0750 Fax: (404) 842-0858 * IABC Member Contact: Tommy Thompson In his 22nd year as a professional photographer, Tommy Thompson has photographed hundreds of corporate, industrial, and institutional subjects nationally and internationally. Tommy specializes in location assignments that require creative problem solving and client-oriented decisions. Don Warfield Communications 508 Ross Avenue Gillette, WY 82716-4226 (307) 686-2909 Fax: (307) 686-2973 * IABC Member Contact: Don Warfield David Weintraub Photography 1728 Union Street, #105 San Francisco, CA 94123 (415) 931-7776 Fax: (415) 931-1410 * IABC Member Contact: David Weintraub Photo-Reporting Sickles Photo-Reporting Network Box 98 Maplewood, NJ 07040 (201) 763-6355 Fax: (201) 763-4473 Contact: Gus or Peter Sickles Our long-established nationwide & international network of photographers & reporters provides leading communicators with * on-location photography; * product application reports and interviews; * vintage stock photos. Our single source service is a dependable way to cover assignments all over the map at a savings in time and travel expense. Further information on request. Press Release Distribution Associated Release Service, Inc. 2 North Riverside Plaza Chicago, IL 60606 (312) 726-8693 Fax: (312) 726-8596 Contact: Frank Bruni Specialists in "press-ready" mat features to upscale suburban newspapers and in scripted or recorded releases -- in any format -- to radio and TV stations with usage reports. New "FastFax" service Faxes your release simultaneously to a handful or thousands of the 150,000 editors at the 40,000 U.S. & Canadian media updated daily in our database - by name! Call or write for free planning kit. Bacon's Information Inc. 332 S. Michigan Avenue Chicago, IL 60604 (800) 621-0561 (312) 922-2400 Fax: (312) 922-3127 Contact: Steve Pattengale Choose from over 175,000 media contacts by name from Bacon's daily-updated database of all daily and weekly newspapers, magazines, radio and TV stations, wire services, syndicated columnists, news services/syndicates and more! Comprehensive services include printing, photo reproduction/captioning, press kit assembly, personalized letters, Fax releases, and mailing labels. Media Distribution Services 307 West 36th Street New York, NY 10018 (800) MDS-3282 Fax: (212) 279-4800 * IABC Member Contact: Dan Cantelmo Jr., President The Most Complete, Current Media List Available: MD's exclusive Mediamatic [R] System enables you to reach 150,000 editors and other key contacts by name at the more than 40,000 print and broadcast media in the United States and Canada. Categorized by more than 2,500 classifications of editorial interest. Updated daily by a staff of 25 full-time researchers. MDS services include Fast-Fax and Targeter. Printing The Art Litho Company 1500 West Patapsco Avenue Baltimore, MD 21230 (800) 933-3204 Fax: (410) 355-3013 * IABC Member Contact: Mark A. Cincinato Banta Publications Group 908 North Elm Street, Suite 110 Hinsdale, IL 60521 (708) 323-9490 Fax: (708) 323-0782 Contact: Liz Downen, Marketing Coordinator Don't leave your printing to chance. Leave it to the experts at Banta Publications Group. Our manufacturing divisions specialize in the production of over 300 short- to medium-run business publications. We have the confidence of many fine associations such as Rocky Mountain Elk Foundation, Florists' Transworld Delivery, and American Society for Quality Control who leave their printing in our expert care. BCA Communication Group, Inc. P.O. Box 126 Brigantine, NJ 08203 (609) 441-8513 Fax: (609) 340-5031 * IABC Member Contact: William A. Cradle BCA Communication Group, Inc., is a full service, quality-oriented minority-owned communication company. We offer high-quality printing and communication services. A full range of services is available--from complete design and typsetting, camera and prep department--to a press room that features single and multicolor presses, foil stamping and embossing equipment and a complete bindery. Corporate Image 2134 E. Grand Avenue Des Moines, IA 50317 (800) 247-8194 Fax: (515) 262-3839 * IABC Member Contact: Julie Bunch or Greta DeKock Corporate Image is the business of making the ordinary extraordinary. We print binders, presentation folders, media kits, video and software packaging and custom direct mail pieces. As a specialized printer of presentation packaging, America's leading corporations and advertising agencies associate our name with quality work. FDI Services 4845 Governors Way Frederick, MD 21701 (301) 698-0404 Fax: (301) 698-0633 Contact: Todd King George Lithograph 650 Second Street San Francisco, CA 94107 (415) 397-2400 Fax: (415) 267-4626 * IABC Member Contact: Roberta Nichols The Graphics Group 2820 Taylor Street Dallas, TX 75226 (214) 749-2222 Fax: (214) 749-2252 * IABC Member Contact: John Cutler The Graphics Group is an innovative, full-service organization specializing in PostScript production and commercial printing. We operate 24 hours a day and are accessible by modem. Systems include Linotronic and Hell recorders, Screen drum scanners, Kodak Photo CD and Prophecy, PCS, electronic trapping, and Heidelberg Speedmaster and GTO-DI presses. Impression Makers Printing & Graphics 21 East Seventh Street Tempe, AZ 85281 (602) 967-2180 Fax: (602) 966-3588 Contact: Ron Hischier Kennedy Printing Co. 1631 Broad Avenue Findlay, OH 45840 (419) 422-1802 Fax: (419) 422-3076 * IABC Member Contact: Beth B. Heck Modern Graphics, Inc. 44 Montgomery, Ste, 500 San Francisco, CA 94104 (415) 955-0510 Fax: (415) 546-7518 * IABC Member Contact: Ally Hanson 110 East 59th Street New York, NY 10022 (212) 319-3700 Fax: (212) 223-4911 * IABC Member Contact: Chyna Sinclear A national brokerage with international sources. We will do all or part of your print projects. We specialize in catalogues, brochures, magazines and publications. High quality within your budget. PRE-PRESS: Linotronic, Sci-tex PRINTING: 1 to 6 color, web and sheet-fed BINDING: All types PAGE Imaging, Inc. 642 Fort Duquesne Blvd. Pittsburgh, PA 15222 (412) 281-3431 Fax: (412) 281-3431 Contact: Tom Naughton, President Publications Consulting Funk-Luetke 405 Madison Avenue Toledo, OH 43604 (419) 241-1244 Fax: (419) 241-5210 * IABC Member Contact: Judith Kehrle, ABC Stratton Publishing & Mktg. 2800 Shirlington Road, #706 Arlington, VA 22206 (703) 998-2534 Fax: (703) 379-4561 Contact: Debra J. Stratton Stratton Publishing & Marketing, Inc. are communication specialists, with a proven track record of launching new magazines, repositioning existing publications, and improving marketing and ad sales approaches. Services include: Publication audits; business plans and feasibility studies; readership and market studies; editorial/graphic reviews; customized consultations; turnkey publication management; and more. Publications Services Philip Johnson Associates, Inc. 12 Arrow St. Cambridge, MA 02138 617) 492-5899 Fax: (617) 661-1530 * IABC Member Contact: Rustam Booz We specialize in developing newsletters and magazines for corporations and professional organizations. Capabilities includes complete editorial and design services, publications research, database development, and distribution. We have expertise in the photographic, computer, medical technology, financial, and insurance industries. Please call to receive a reprint of our article, How to Build a Newsletter Into Young Marketing Plan. Rainbow Media, Inc. 150 Fifth Ave., Suite 309 New York, NY 10011 (212) 366-1100 Fax: (212) 366-1467 * IABC Member Contact: Bobby Minter When creativity, quality, professional service, rapid turnaround and individual attention really count, count on Rainbow Media's custom publishing services. We create and manage effective targeted communications to customers, prospects, employees -- any audience. It's what we do, it's all we do and we do it very well! When time equals money, learn how we save you both. Call (212) 366-1100. Publication Management Inc. 4350 DiPaolo Center Glenview, IL 60025 (708) 699-1706 Fax: (708) 699-1703 Contact: Hugh Morgan Public Relations Consulting Deborah Gordon Public Relations, Inc. 180 N. Michigan #401 Chicago, IL 60601 (312) 372-0771 Fax: (312) 372-1409 * IABC Member Contact: Deb Gordon J & J Consulting P.O. Box 361 Castle Rock, CO 80104 (303) 660-5939 Fax: (303) 660-9539 * IABC Member Contact: Jennifer Heinly Restivo Communications Group 107 S. West Street Suite 199 Alexandria, VA 22314-2824 (703) 461-0767 * IABC Member Contact: P. Restivo Semel/Kaye & Co. Inc. 1200 Shermer Road Suite 300 Northbrook, IL 60062-4541 (708) 564-8860 Fax: (708) 480-9680 * IABC Member Contact: Richard L. Kaye Sheila Sloan Public Relations, Inc. 30200 Telegraph Road Bingham Farms, MI 48025 (313) 646-2310 Fax: (313) 646-2051 * IABC Member Contact: Sheila Sloan Spectrum Communications 950 Milwaukee Ave., Ste. 307 Glenview, IL 60025 (708) 298-9030 Fax: (708) 298-2486 * IABC Member Contact: Norwin A. Merens We offer a complete spectrum of services -- creative design, production and copywriting on ads, annual reports, brochures, newsletters and other publications. Spectrum Communications also provides public relations counsel, special event and trade show planning to corporations, organizations and individuals. Public Relations Firms Blades & Associates 6700 Antioch, Suite 260 Shawnee Mission, KS 66204 (913) 236-5322 Fax: (912) 236-4975 * IABC Member Barb Powell or Becky Blades Creamer Dickson Basford 1000 Turks Head Building Providence, RI 02903 (401) 456-1555 Fax: (401) 456-1538 Funk-Luetke 405 Madison Avenue Toledo, OH 43604 (419) 241-1244 Fax: (419) 241-5210 * IABC Member Contact: Judith Kehrle, ABC Gibbs & Soell, Inc 2323 Timber Shadows Drive Kingwood, TX 77339 (713) 358-2804 Fax: (713) 358-8486 * IABC Member Contact: Joe Lilli Gibbs & Soell is an independent public relations agency. We're affiliated with no advertising agency or media conglomerate. Quality public relations is our principal product. Based in New York City, we also have offices in White Plains, NY; Raleigh, Chicago, Carmel and Houston. Call us if we can be of service. Ketchum Public Relations 1133 Avenue of the Americas New York, NY 10036 (212) 536-8856 Fax: (212) 768-2152 * IABC Member Contact: Sharyn Lerner Ketchum Public Relations is a full-service agency with a mission to develop and implement strategic, creative and measurable communications programs that help clients attain their business objectives. The agency ranks among the top ten PR firms, with offices in Atlanta, Chicago, Dallas, Los Angles, New York, Philadelphia, Pittsburgh, Sacramento, San Francisco, Washington, Berlin, London, Milan, Munich, Paris and Tokyo. Anne Klein & Associates, Inc. 533 Fellowship Road, Suite 250 Mt. Laurel, NJ 08054 (609) 778-0380 Fax: (609) 778-9284 * IABC Member Contact: Linda Pollock, V.P. Michael J. London & Associates 15 Lake Avenue Trumbull, CT 06611 (203) 261-1549 Fax: (203) 459-1032 * IABC Member Contact Michael London Pierpont Communications 2121 Sage Road Suite 380 Houston, TX 77056 (713) 297-9540 Fax: (713) 621-5392 * IABC Member Contact: Philip A. Morabito Restivo Communications Group 107 S. West Street Suite 199 Alexandria, VA 22314-2824 (703) 461-0767 * IABC Member Contact: P. Restivo Semel/Kaye & Co. Inc. 1200 Shermer Road Suite 300 Northbrook, Il 60062-4541 (708) 546-8860 Fax: (708) 480-9680 * IABC Member Contact: Richard L. Kaye Sheila Sloan Public Relations, Inc. 30200 Telegraph Road Bingham Farms, MI 48025 (313) 646-2310 Fax: (313) 646-2051 * IABC Member Contact: Sheila Sloan Skutski & Associates 100 First Avenue Pittsburgh, PA 15222 (412) 281-5656 Fax: (412) 281-1993 * IABC Member Contact: Sharon Yeager Visible Ink Incorporated 40 Holly Lane East Hills, NY 11577 (516) 621-2445 (800) 358-0682 Fax: (516) 484-7154 * IABC Member Contact: Sheldon L. Tarakan, President Visible Ink is a PR firm specializing in the not-for-profit sector. From basic newsletters and brochures to sophisticated fund-raising campaigns, to organizational development and board training, VI provides a full range of PR and corporate identity services to disabilities and human services organizations, charitable groups, and educational institutions. L.C. Williams & Associates, Inc. Two Prudential Plaza 180 North Stetson Avenue, Suite 1500 Chicago, IL 60601 (800) 837-7123 Fax: (312) 565-1770 * IABC Member Contact: Louis C. Williams, ABC, APR, president A full-service public relations/communications counseling firm with resources in strategic planning, program implementation, measurement and evaluation, and training. We pride ourselves on bringing more than technical strengths to our client relationship. We have no "standard" way of dealing with a problem. Each program is based on individual client needs and goals. Public Speakers Blue Streak/A Communications Company 1817 Hillcrest Rd. Suite 42 Los Angeles, CA 90068 (213) 874-3335 Fax: (213) 851-8580 * IABC Member Contact: Aviva Diamond, President (Please see full listing under Media Training) Capital Speakers Inc. 655 National Press Building Washington, DC 20045 (202) 393-0772 Fax: (202) 393-1418 * IABC Member Contact: Phyllis Corbitt McKenzie, President With contacts worldwide, we can bring virtually any speaker to any meeting location. Or let us suggest a well-known personality or a little-known expert to meet your special program and budget needs. Our experienced staff will give you the prompt, efficient personalized service that has become our trademark. Greater Talent Network, Inc. 150 Fifth Avenue New York, NY 10011 (212) 645-4200 Fax: (212) 627-1471 Contact: Don R. Epstein James E. Hunt & Assoc. Public Communication Counselors 31 Lake Valley Road Morristown, NJ 07960 (201) 267-5374 * IABC Member Contact: Jim Hunt, President Restivo Communications Group 107 S. West Street Suite 199 Alexandria, VA 22314-2824 (703) 461-0767 * IABC Member Contact: P. Restivo Research Adams Research Inc. 1200 N. Nash Street, Suite 810 Arlington, VA 22209 (703) 522-2020 Fax: (703) 522-2021 Contact: Frank Turek The Adams Research team will maximize the effectiveness of your external messages. Our specialities include: * Opinion Surveys -- Track Attitudes of your target audiences. * Annual Report Research -- Polish your annual report to instill investor confidence. *Focus Groups -- Test your messages, speeches, publications, advertisements. * Crisis Research -- Overnight surveys and overnight focus groups. Research Services Readex 140 Quail Street St. Paul, MN 55115 (612) 426-3221 Fax: (612) 426-3800 * IABC Member Contact: Tom Daniels Specialists in mail surveys custom-designed to meet your internal and external communication research needs. Measure and evaluate your current programs and gain insight into your future projects. Turnkey service from questionnaire design to written and graphical presentation of results. Study types include employee and customer publications, annual reports, demographic surveys and more. L.C. Williams & Associates, Inc. Two Prudential Plaza 180 North Stetson Avenue, Suite 1500 Chicago, IL 60601 (800) 837-7123 Fax: (312) 565-1770 * IABC Member Contact: Dennis Corrigan, Ph. D., vice president For strategic communications audits, readership and customers satisfactions surveys, marketing research, or nay king of corporate or association studies, we create measurement techniques to meet your needs. We conduct management interviews and focus groups, design questionnaires, and provide statistical analysis and counsel to help you reach decisions and prove results. Satellite Media Tours DWJ Television 16 East 65th Street New York, NY 10021 (212) 772-6600 Fax: (212) 772-6715 * IABC Member Contact: Maureen McPhilmy Medialink 708 Third Avenue New York, NY 10017 (212) 682-8300 Fax (212) 682-2370 * IABC Member Contact: Sanford Lerner, Marketing Worldwide Television News Productions 1995 Broadway New York, NY 10023 (212) 362-4440 Fax: (212) 496-1269 Contact: Mark Saferstein Worldwide Television News Productions is the recognized leader in international Business Television. Primarily owned by Capital Cities/ABC, we are communications experts serving the commercial, corporate and broadcast sectors. The range of our international services includes: video teleconferencing; camera crews; production facilities; transmission services; satellite media tours and video news releases. Seminars/Workshops Baber & Associates 13422 W. 80th Terrace Lenexa, KS 66215 (913) 894-4212 Fax: (913) 888-6651 * IABC Member Contact: Anne Baber, ABC Blue Streak/A Communications Company 1817 Hillcrest Rd. Suite 42 Los Angeles, CA 90068 (213) 874-8580 Fax: (213) 851-8580 * IABC Member Contact: Aviva Diamond, President (Please see full listing under Media Training) James E. Hunt & Assoc. Public Communication Counselors 31 Lake Valley Road Morristown, NJ 07960 (201) 267-5374 * IABC Member Contact: Jim Hunt, President Lou Williams Seminars Two Prudential Plaza 180 North Stetson Avenue, Suite 1500 Chicago, IL 60601 (800) 837-7123 Fax: (312) 565-1770 * IABC Member Contact: Betty Z. Morse, vice-president Lou Williams Seminars is the largest private producer of public relations and communications seminars in North America. We offer state-of-the-art training in public relations, public affairs, research, media training, marketing design for desktop publishing and internal communication. In addition to our seminar series, we also customize seminars for individual organizations. Julie Ann McGovern 205 E. North Ave. Elmhurst, IL 60126 (708) 941-1741 Fax: (708) 941-1741 * IABC Member Contact: Julie Ann McGovern Speech Writers Ralph Cohen 3220 Hackett Avenue Long Beach, Ca 90808 (310) 429-8566 Fax: (310) 429-7215 * IABC Member Contact: Ralph Cohen Hoffman Creative, Inc. 18 Taylor Place St. Louis, MO 63108 (314) 367-0502 (314) 367-3710 * IABC Member Contact: Arthur Hoffman James E. Hunt & Assoc. Public Communication Counselors 31 Lake Valley Road Morristown, NJ 07960 (201) 267-5374 * IABC Member Contact: Jim Hunt, President Garrett Patterson 11 Grosvenor Ave. Ottawa, ONT KIS4R8 Canada (613) 730-4900 Fax (613) 730-4901 * IABC Member Contact: Garrett Patterson One of the most experienced specialists in the business, I have written hundreds of speeches for political leaders and senior executives, addressing national and international audiences. Subjects: international trade, manufacturing, services, marketing, human resources, research, technology -- all aspects of business and public policy. For fast, reliable, expert help, call me. Stock Photography FPG International 32 Union Square East New York, NY 10003 (212) 777-4210 Fax: (212) 995-9652 * IABC Member Contact: Mailine Swildens FPG International is one of the world's oldest, largest and most respected stock photography agencies, offering a resources of over 6 million contemporary and historical images to a broad range of clients in the creative community worldwide. FPG's files are partly represented in a series of exceptional photography catalogs, available free of charge to (future) clients. FPG also offers a CD-catalog. John Gerstner 2819 Marquette Street. Davenport, IA 52804 (319) 386-0209 * IABC Member Contact: John Gerstner Sam Pierson Photography 1019 Forest Home Drive Houston, TX 77077-1013 (713) 497-3176 Fax: (713) 531-1995 * IABC Member Contact: Sam C. Pierson, Jr. Stock Photography -- 40s and 50s Photo Archives Sickles Photo-Reporting Network Box 98 Maplewood, NJ (201) 763-6355 Fax: (201) 763-4473 * IABC Member Contact: Gus or Peter Sickles Total Quality Communications Skutski & Associates 100 First Avenue Pittsburgh, PA 15222 (412) 281-5656 Fax: (412) 281-1993 * IABC Member Contact: Sharon Yeager Training Blue Streak/A Communications Company 1817 Hillcrest Rd. Suite 42 Los Angeles, CA 90068 (213) 874-3335 Fax: (213) 851-8580 * IABC Member Contact: Aviva Diamond, President (Please see full listing under Media Training) James E. Hunt & Assoc. Public Communication Counselors 31 Lake Valley Road Morristown, NJ 07960 (201) 267-5374 * IABC Member Contact: Jim Hunt, President Media Strategy Training Center, Inc. 343 West Erie Street, Suite 220 Chicago, IL 60610 (312) 944-7398 Fax: (312) 944-7785 * IABC Member Contact: Barbara Silk MSTC offers a Public Speaking/Presentation Skills Training that focuses on content and delivery. Trainees learn and practice how to incorporate the principles of conversational writing into their style and how to create effective visual aids. One graduate claims, "My presentation was a great success ... our firm's identity was enhanced." Translation Services International Contact, Inc. 1970 Broadway, Suite 315 Oakland, CA 94612 (510) 836-1180 Fax: (510) 835-1314 * IABC Member Contact: Carla Itzkowich Providing PRODUCTION and ADAPTATION services in print, audio and video in 35+ languages for 10 successful years. Our reputation is based on native speakers' unique knowledge of the language/culture of the target group coupled with thorough implementation of US commercial practices. An MWBE serving most corporations doing business in foreign languages. Iverson Language Associates, Inc. P.O. Box 93306 1661 N. Farwell Avenue Milwaukee, WI 53203 (53202) (414) 271-1144 Fax: (414) 271-0144 * IABC Member Contact: Steven P. Iverson Language Services International, Inc. 26555 Carmel Rancho Blvd. 5B Carmel, CA 93923 (408) 626-1793 Fax: (408) 626-1799 Contact: Wilhelm K. Weber, President Spectrum Multilanguage Communications 225 West 39th Street New York, NY 10018 (212) 391-3940 Fax: (212) 921-5246 Contact: Len Simon YAR Communications 1799 Old Bayshore Hwy., Suite 210 Burlingame, CA 94010 (415) 692-6504 Fax: (415) 692-6505 * IABC Member Contact: Martha Ferro Geller YAR Communications is the complete resource for global marketing support. Conversion of marketing literature, technical publications and other printed materials. Translation, typesetting, desktop publishing capabilities, in 80 languages. Dubbing of audiovisuals, production support. Over 17 years of experience, serving more than 75% of the Fortune 500. Video Conferencing Yonchenko Communications 432 North Canal Street, Suite 20 South San Francisco, CA 94080 (415) 952-0123 Fax: (415) 952-0264 Contact: Michael Yonchenko, Brent Oswald Video News Release Services Coarc Video P.O. Box 2, Route 217 Mellenville, NY 12534 (800) 888-4451 Fax: (518) 672-4048 Contact: Ed Helfer DWJ Television 16 East 65th Street New York, NY 10021 (212) 772-6600 Fax: (212) 772-6715 * IABC Member Contact: Maureen McPhilmy Restivo Communications Group 107 S. West Street Suite 199 Alexandria, VA 22314-2824 (703) 461-0767 * IABC Member Contact: P. Restivo Medialink 708 Third Avenue New York, NY 10017 (212) 682-8300 Fax (212) 682-2370 * IABC Member Contact: Sanford Lerner, Marketing VNR-1 Video Public Relations 5639 Wembley Downs Arlington, TX 76017 (817) 784-9920 Fax: (817) 468-9894 Contact: Michele JuVette Washington Independent Productions Inc. 400 North Capitol Street N.W.#183 Washington, DC 20001 (202) 638-3400 Fax: (202) 737-1383 Contact: Susan Stolov Worldwide Television News Productions 1995 Broadway New York, NY 10023 (212) 362-4440 Fax: (212) 496-1269 Contact: Mark Saferstein Video Production Beach Associates 370 N. Washington Street Falls Church, VA 22046 (703) 536-0444 Fax: (703) 536-2353 * IABC Member Contact: Jane Bergamin Award-winning communications strategies, media consultants, program producers and special events producers, nationally and internationally for Corporate Videos, VNRs, videoconferencing, awards ceremonies, special events, and business television services. Services: consultation, program planning, production management, director services, talent coaching, media training, research, script writing, graphic design, set design and construction. Benchmark Communications, Inc. 5353 W. Alabama, Ste. 206 Houston, TX 77056 (713) 840-0990 Fax: (713) 840-9767 * IABC Member Contact: Gail Borden Blue Sky Communications, Inc. P.O. Box 1522 Columbia, MO 65205 (314) 874-2253 Fax: (314) 449-8499 * IABC Member Contact: David J. McAllister Coarc Video P.O. Box 2, Route 217 Mellenville, NY 12534 (800) 888-4451 Fax: (518) 672-4048 Contact: Ed Helfer Color Film Corp. Video Duplication Division 770 Connecticut Ave. Norwalk, CT 06854 (203) 866-2711 Fax: (203) 854-3526 Contact: Scott Denham Color Film is a full service video duplication company offering duplication to all formats, standards conversion and Macrovision copy protection. Color Film can also provide generic as well as customized packaging. A full range of fulfillment services are available including drop shipment of corporate training programs as well as video releases. Crews Control Corporation 2329 Nees Lane Silver Spring, MD 20905 (800) 545-CREW (301) 236-0100 Fax: (301) 236-0011 * IABC Member Contact: Andrea Keating DWJ Television 16 East 65th Street New York, NY 10021 (212) 772-6600 Fax: (212) 772-6715 * IABC Member Contact: Maureen McPhilmy DWJ, a 23 year old broadcast PR company, specializes in VNRs, satellite packages, employee video and marketing tapes. The firm, with 48 full-time and five part-time employees in three cities, handles all phases of production and distribution in-house. The company produces more than 100 VNRs and satellite packages a year, along with many employee, sales, marketing and image tapes of corporate use. Funk-Luetke 405 Madison Avenue Toledo, OH 43604 (419) 241-1244 Fax: (419) 241-5210 * IABC Member Contact: Judith Kehrle, ABC Gibbs & Soell, Inc 2323 Timber Shadows Drive Kingwood, TX 77339 (713) 358-2804 Fax: (713) 358-8486 * IABC Member Contact: Joe Lilli The Gotham Group 51 Morris Avenue Manasquan, NJ 08736-3521 (908) 223-1316 Fax: (908) 223-3981 Contact: Dennis Maneri Iverson Language Associates, Inc. P.O. Box 93306 1661 N. Farwell Avenue Milwaukee, WI 53203 (53202) (414) 271-1144 Fax: (414) 271-0144 * IABC Member Contact: Steven P. Iverson Main Street Productions, Inc. 1300 W. Main Street Richmond, VA 23220 (804) 359-3937 Fax (804) 353-2669 * IABC Member Contact: Kathryn Gray Media Concepts 1052B North Fifth Street San Jose, CA 95112 (408) 288-8010 Fax: (408) 288-8086 * IABC Member Contact: Kristell Mazzuco Media One Communications Limited 300, 700 6 Ave S.W. Calgary, Alberta T2P 0T8 Canada (403) 264-9111 Fax: (403) 265-7571 * IABC Member Contact: Peter Temple Media Strategy, Inc. 343 West Erie Street, Suite 220 Chicago, IL 60610 (312) 944-7398 Fax: (312) 944-7785 * IABC Member Contact: Barbara Silk Media Strategy, Inc. (MSI) staff, comprised of award-winning former radio/TV reporters and producers, creates videotape, audiotape or slide programs, PSAs and video/audio news releases. MSI productions meet clients' training and marketing needs. MSI's professional experience creates products the media airs at a price the client can afford. Merrill Video 2450 Embarcadero Way Palo Alto, CA 94303 (415) 494-1529 Fax: (415) 494-7219 Contact: Joan Merrill, Owner MG Productions 216 East 45th Street New York, NY 10017 (212) 682-4725 Fax: (212) 818-0627 Contact: Margie Goldsmith, President Production Masters, Inc. (PMI) 321 First Avenue/834 North 7th Avenue Pittsburgh/Phoenix, PA/AZ 15222/85007 (412) 281-8500 Fax: (412) 391-7529 * IABC Member Contact: Ruth Sanders Rase Video Bill Rase Productions, Inc. 955 Venture Court Sacramento, CA 95825 (916) 929-9181 Fax: (916) 929-4751 * IABC Member Contact: Esther Marcroft, Production Mgr. Restivo Communications Group 107 S. West Street Suite 199 Alexandria, VA 22314-2824 (703) 461-0767 * IABC Member Contact: P. Restivo RMD & Associates, Inc. 214 State Road Media, PA 19063 (215) 566-3799 Fax: (215) 891-0348 * IABC Member Contact: Richard D'Anjolell An award winning communications firm specializing in video program producing, customized computer-graphics and executive media training. Extensive experience in packaging programs for marketing and sales support, education and training, and new product introduction and policy initiatives. Creative services, consulting and production for video news releases and programs, video conferences and special events coverage, and documentaries. Sonoma Video Production 405-A West College Avenue Santa Rosa, CA 95401 (707) 579-3902 Fax: (707) 544-0499 Contact: Craig Little, Vice-President Videotransform, Inc. 2450 Embarcadero Way Palo Alto, CA 94303 (415) 494-1529 Fax: (415) 494-7210 Contact: Joan Merrill, Operations Manager Visions West 3102 Maple, Suite 230 Dallas, TX 85201 (214) 979-0184 Fax: (214) 979-0187 * IABC Member Contact: Dave Gardner Yonchenko Communications 432 North Canal Street, Suite 20 South San Francisco, CA 94080 (415) 952-0123 (415) 952-0264 Contact: Michael Yonchenko, Brent Oswald Writers Baxter Ink #3-766 W. 7th Avenue Vancouver, BC V5Z 1B8 Canada (604) 872-1164 Fax: (604) 875-1787 * IABC Member Contact: Susan Baxter CC Communications 3935 E. Broadway #323 Long Beach, CA 90803 (310) 434-8906 Fax: (310) 434-3894 Contact: Chris Smith Gibbs & Soell, Inc 2323 Timber Shadows Drive Kingwood, TX 77339 (713) 358-2804 Fax: (713) 358-8486 * IABC Member Contact: Joe Lilli The Haas Group 120 East 56th Street (#630) New York, NY 10022 (212) 308-7632 Fax: (212) 308-7634 * IABC Member Contact: Peter Haas For sharp writing that communicates and connects with your audiences. Booklets and brochures, speeches and scripts, public relations and marketing materials, communication counseling and coaching. Our background includes blue-chip corporate staff experience, university teaching, and IABC/PRSA workshop leadership. Solid examples on request. Diana Hall 294 Ely Court San Jose, CA 95123 (403) 578-8125 Fax: (408) 578-8125 * IABC Member Contact: Diana Hall Freelance copywriting and editorial services for both internal and external communication projects. Services range from providing copy to managing projects from concept through final production: * brochures * feature articles * backgrounders, executive bios * data sheets * newsletters * news releases * speeches, presentations * product announcements * proposals * testimonials, profiles * technical papers, reports * direct mail Kunigis Communications Inc. 49 Woodcrest Circle Milton, VT 05468 (802) 893-7542 Fax: (802) 893-6174 * IABC Member Contact: Allan Kunigis I can write or edit your message for any audience -- internal or external. I'm quick, effective and reasonably priced. I do: * Magazine feature writing * Newsletter editing * Employee communication * Marketing newsletters * Editorial supplements * Brochures * Speeches Also, seminars on: * Writing * Editing * Publication management 12 years experience. International client reference available. Lambert Communications, Inc. 1630 Rayanne Drive Richmond, VA 23235 (804) 745-1596 *IABC Member Contact: Robert P. Lambert, ABC Margo MacInnes 16308 Relindo Court San Diego, CA 92128 (619) 673-9176 * IABC Member Contact: Margo MacInnes Mary Fran McQuade 113 Bellefair Ave. Toronto, ONT M4L 3T7 Canada (416) 698-2430 Fax: (416) 698-2150 * IABC Member Contact: Mary Fran McQuade Medical Writer 37 Sherbrook Drive Smithtown, NY 11787 (516) 265-7623 * IABC Member Contact: Barbara Scherr Trenk Julie Ann McGovern 205 E. North Ave. Elmhurst, IL 60126 (708) 941-1741 Fax: (708) 941-1741 * IABC Member Contact: Julie Ann McGovern Have a great story to tell? Consider me your Chicago connection! I can write about anything -- including translating technical ideas for nontechnical audiences -- and always deliver a vibrant, insightful piece. Expertise in ... * Employee communication * Newsletters -- planning, writing, editing and production coordination * Features, profiles, wellness articles * Company histories/research * Writing workshops for non-writers Restivo Communications Group 107 S. West Street Suite 199 Alexandria, VA 22314-2824 (703) 461-0767 * IABC Member Contact: P. Restivo Marilyn Taber Direct Mail 510 Greenwich Street Petaluma, CA 94954 (707) 763-6113 Fax: (707) 763-6022 * IABC Member Contact: Marilyn Taber Wordwatch -- Corporate Writing Consultants 1776 Maryland Birmingham, MI 48009 (313) 645-9040 Fax: (313) 258-5566 * IABC Member Contact: Judy Goldwasser Wet Ink 10112 Fair Oaks Blvd. Suite 5 Fair Oaks, CA 95628 (916) 967-7767 Fax: (916) 965-3328 * IABC Member Contact: Janice I. Smith Alphabetical List Information in this listing was compiled from material supplied to IABC by individual members. Accredited Business Communicators are indicated by ABC. Numbers appearing on the second line indicate type of industry. Some members indicated more than one type, and the one that appeared to be prevalent was chosen. Others, who did not indicate a type, were supplied with one, Members' address information is accurate as of September 30,1992. If you have sent in an address change since then, there's no need to send a duplicate. Types of business or organization (01) Advertising (02) Aerospace (03) Agriculture (04) Audiovisual (05) Automotive (06) Chemical (07) Computers/related products (08) Construction (09) Design (10) Education (11) Engineering (12) Finance/Banking (13) Foods/Beverage (14) Graphic Arts/Printing (15) Hotel/Lodging (16) Insurance (17) Manufacturing (18) Medical/Healthcare (19) Metals/Mining (20) Petroleum (21) Pharmaceutical (22) Photography (23) Professional Services, non-communication/ PR related (24) Public Relations (25) Publishing (26) Real Estate (27) Retail Sales (28) Transportation (29) Communication Utility (30) Water/Power/Gas/ Electricity Utility (31) Other (32) Educator A AALTO, Ritva A. (31) AALTO TIMES 154 King Edward Ave. Toronto, ON M4C 5J8 Canada (416) 696-0037 Fax: (416) 696-7158 AARONSON, Stephen R. DIVISION MGR. (29) AT&T 295 N. Maple Ave., Rm. 2227H1 Basking Ridge, NJ 07920 USA (201) 221-8883 Fax: (201) 221-8172 ABAR ABAR - Advanced Battery Acquisition Radar ABAR - Alternate Battery Acquisition Radar, Sharon PR MGR. (26) GRUBB & ELLIS 500 North State College Blvd. Ste. 100 Orange, CA 92668 USA (714) 937-0881 Fax: (714) 937-1388 ABAYA, Eleanor MGR., ADVER. & MEDIA REL. (30) THE CONSUMERS GAS COMPANY LTD. P.O. Box 650 Scarborough, ON M1K 5e3 Canada (416) 495-5691 Fax: (416) 495-8350 ABBOTT, Denis DIR. OF COMM. (18) NEWFOUNDLAND MEDICAL ASSOC. 164 McDonald Drive St. John's, NF A1A 4B3 Canada (709) 726-7424 Fax: (709) 726-7525 ABBOTT, Laura M. PR MGR. (29) AT&T 1301 Ave. of the Americas AT&T Room 3008 New York, NY 10019 USA (212) 841-4710 Fax: (212) 841-4716 ABDALLAH, Angela SR. COMM. COORD. (31) AMWAY OF CANADA, LTD. 3897 Exeter Rd., Box 5706 London, ON N6A 4S5 Canada (519) 685-7715 Fax: (519) 685-7832 ABEL, A. Kathleen, ABC EDITOR (20) SHELL OIL COMPANY 10B28 P.O. Box 20329 Houston, TX 77225 USA (713) 795-3582 Fax: (713) 795-3621 ABELSOHN, Julie (31) 147 Havelock St. Toronto, ON M6H 3B7 Canada ABENDROTH, Rosemary VP (12) FEDERAL HOME LOAN BANK OF PITTSBURGH 20 Stanwix St. One Riverfront Center Pittsburgh, PA 15222 USA (412) 288-2830 Fax: (412) 288-2861 ABERLE, Kathryn A. MGR. CORP. COMM. (29) BC TEL 5 - 3777 Kingsway Burnaby, BC V5H 3Z7 Canada (604) 432-4768 Fax: (604) 436-2240 ABNEY, Cynthia K. EDITOR (06) EXXON CHEMICAL AMERICAS P.O. Box 4004 Baytown, TX 77522 USA (713) 425-5231 Fax: (713) 425-2941 ABOOD, John M. PUBL. ADMIN. (30) PUBLIC SERVICE ELECTRIC & GAS CO. P.O. Box 236 Hancocks Bridge, NJ 08038 USA (609) 339-1007 Fax: (609) 339-1489 ABOOD, Mary E. DIR. CORP. COMM. (31) ADVANSTAR COMMUNICATIONS, INC. 7500 Old Oak Blvd. Cleveland, OH 44130 USA (216) 826-2804 Fax: (216) 891-2791 ABOUTOK, Adele E. SR. STAFF WRITER (30) G.P.U. NUCLEAR CORP. 1-Upper Pond Rd. Parsippany, NJ 07054 USA (201) 316-7702 Fax: (201) 316-7996 ABRAHAM, Brenda M. PR COORD. (17) HONEYWELL LTD. 155 Gordon Baker Rd. North York, ON M2H 3N7 Canada (416) 499-6111 Fax: (416) 490-3449 ABRAHAM, Susan EDITOR/WRITER (12) CIVIL SERVICE CO-OPERATIVE CREDIT SOCIETY LTD. 400 Albert St. Ottawa, ON K1R 5B2 Canada (613) 560-6351 Fax: (613) 560-0126 ABRAHAMSON, Debbi J. FREELANCE WRITER (31) 806 Columbian Oak Park, IL 60302 USA (708) 386-7175 Fax: (708)386-3257 ABRAM, Laura PROGRAM MGR. EMP. COMM. (31) NATIONAL SEMICONDUCTOR 2900 Semiconductor Dr. P.O. Box 58090 Santa Clara, CA 95052-8090 USA (408) 721-5541 ABRAMS, John H. MGR., CORP. MEDIA REL. (17) CORNING INCORPORATED Houghton Park Ab-01-13 Corning, NY 14831 USA (607) 974-8832 Fax: (607) 974-8551 ABRAN, Martin COMM, CONSULTANT (31) TOWERS PERRIN 1800 McGill College Ave. Montreal, QC H3A 3J6 Canada (514) 982-2048 Fax: (514) 982-9269 ABSHIER, Ann MGR. EMP. COMM. (17) BRIGGS & STRATTON CORP. P.O. Box 702 Milwaukee, WI 53201 USA (414) 259-5720 Fax: (414) 256-5155 ABUGOV, Nancy S. MGR. PUB. AFF. (12) ROYAL BANK OF CANADA 335 8th Ave. S. W. Calgary, AB T2P 1C9 Canada (403) 292-3372 Fax: (403) 292-3636 ACHLEMAN, Margaret E. MKTG. COMM. MGR. (24) W. S. SHAMBAN & COMPANY SEALS GROUP 2531 Bremer Dr. P.O. Box 176 Fort Wayne, IN 46801 USA (219) 749-9631 Fax: (219) 749-0066 ACKAWAY, Kathryne H. PUBLIC AFF. MGR. (29) GTE 151 Martin Luther King Blvd. Lexington, KY 40507 USA (606) 253-4408 Fax: (606) 253-4187 ACKER, J. Alex PROMO. WRITER (18) HAZELDEN FOUNDATION 1400 Park Ave. Minneapolis, MN 55404-1597 USA (612) 349-4289 Fax: (612) 339-5195 ACKERMAN, Brenda MNG. EDITOR (02) ROCKWELL INTERNATIONAL NORTH AMERICAN AIRCRAFT 201 N. Douglas St. El Segundo, CA 90245 USA (310) 414-1092 Fax: (310) 414-2677 ACKERMANN, Niel MGR. INT. REL. (19) GENMIN P.O. Box 61820 Marshalltown, 2107 South Africa (11) 376-2271 Fax: (11) 836-8414 ACKERSON, S. Lynn CONSULTANT (24) WYATT COMPANY 1500 K St., NW, Ste. 800 Washington, DC 20006 USA (202) 626-9406 Fax: (202) 626-9700 ACLY, Peter A. PRINCIPAL (24) PETER ACLY COMMUNICATIONS 1110 N. Old World Third St. Ste. 387 Milwaukee, WI 53203 USA (414) 347-7866 Fax: (414) 223-2767 ACOLATSE, Dena L. MGR. OF PUBL. (07) HEWLETT-PACKARD COMPANY 3155 Porter Dr. Bldg. 28AF Palo Alto, CA 94304 USA (415) 857-7054 ACOSTA, Claudia ADVER./COMMERCIAL MUSIC REP. (01) LP PRODUCTIONS P.O. Box 721458 Berkley, MI 480072-1458 USA (313) 546-5255 Fax: (313) 547-3552 ACOSTA, Lily A. SR. COM. REL. ASST. (17) SHELL OIL COMPANY 1205 River Rd. P.O. Box 10 Norco, LA 70079 USA (504) 465-6667 Fax: (504) 465-7248 ACRES, Trace R. MGR., COMM. (28) VANCOUVER PORT CORPORATION 1900-200 Granville St. Vancouver, BC V6C 2P9 Canada (604) 666-3226 Fax: (604) 666-8310 ACTIS, Ronald G. GROUP DIR. COMM. (05) GENERAL MOTORS CORPORATION AUTOMOTIVE COMPONENTS GROUP (901 Tower Dr. 4th Floor Troy, MI 48098 USA (313) 696-1039 ADACHI, Kelly OWNER (31) ADACHI ASSOCIATES 1090 Hermosa Rd. Pasadena, CA 91105 USA (818) 799-4824 Fax: (818) 799-2980 ADAM, Angel CLIENT SVCS. REP. (29) CANADA NEWS WIRE LTD. 10 Bay St., Ste. 914 Toronto, ON M5J 2R8 Canada (416) 863-9350 Fax: (416) 863-9429 ADAMS, Allison B. DIR., PR (24) FUQUA SCHOOL OF BUSINESS DUKE UNIVERSITY Towerview Drive Durham, NC 27708 USA (919) 660-7711 Fax: (919) 681-8025 ADAMS, Christina DEV. COMM. COORD. (31) NATIONAL RENEWABLE ENERGY LABORATORY 1617 Cole Blvd. Golden, CO 80401 USA (303) 231-7188 ADAMS, Diane M. COMM, COORD. (18) BAUSCH & LOMB INCORPORATED 42 E. Ave. P.O. Box 2020 Rochester, NY 14603-2020 USA (716) 338-5263 ADAMS, E.D. (24) DICKSON ADAMS ASSOCIATES PUBLIC RELATIONS 1199 Malvern Rd. Malvern, VIC, 3144 Australia (3) 822-9777 ADAMS, John T., III VP, PUBL. (23) SOCIETY FOR HUMAN RESOURCE MANAGEMENT 606 N. Washington St. Alexandria, VA 22314 USA (703) 548-3440 Fax: (703) 836-0367 ADAMS, Lisa EDITOR, STORE COMM (27) BLOCKBUSTER ENTERTAINMENT CORPORATION One Blockbuster, Plaza, 10th Fl Fort Lauderdale, FL 33301-1860 USA (305) 832-3861 Fax: (305) 832-3920 ADAMS, Loren L. PUBLICITY SPEC. (08) MARVIN WINDOWS & DOORS 2020 Silver Bell Rd. Eagan, MN 55122 USA (612) 452-3039 Fax: (612) 452-3074 ADAMS, Lynne E. COMM. REP. (30) ARIZONA PUBLIC SERVICE COMPANY 400 N. Fifth St. P.O. Box 53999, Station 8528 Phoenix, AZ 85072 USA (602) 250-2685 Fax: (602) 250-2419 ADAMS, Nancy A. COMM. EDITOR (16) INDIANAPOLIS LIFE INSURANCE COMPANY P.O. Box 1230 Indianapolis, IN 46206 USA (317) 927-6557 Fax: (317) 927-3518 ADAMS, Patricia A. DIR. OF COMM. AND PA (10) COUNCIL OF ONTARIO UNIVERSITIES 444 Yonge St., Ste 203 Toronto, ON M5B 2H4 Canada (416) 979-2165 Fax: (416) 979-8635 ADAMS, Stuart MEDIA RELATIONS COORD. (31) ED TEL #1106, 10044-108 St. Edmonton, AB T5J 3S7 Canada (403) 441-2216 Fax: (403) 423-0921 ADAMS, Yvonne (31) RR #1, Site V, Compartment 32 Bowen Island, BC V0N 1G0 Canada (604) 947-0939 ADAMS DAY, Julie PROFESSOR OF COMM. (32) WILLIAM JEWELL COLLEGE 500 College Hill Liberty, MO 64068 USA (314) 781-7700 ADAMS MARTIN, Margie DIR OF ADVER. & PR (26 FLORIDA DESIGN COMMUNITIES P.O. Box 5698 Sun City Center, FL 33570 USA (813) 634-3311 Fax: (813) 633-2565 ADAMSON, Kathleen PRODUCT ANALYST (16) LINCOLN NATIONAL CORPORATION 1300 S. Clinton St. (2W,43E) P.O. Box 2266 Fort Wayne, IN 46801 USA (219) 455-5378 Fax: (219) 455-7655 ADCOCK, Arnelle OWNER AND PRINCIPAL (24) THE RIGHT WORD! P.O. Box 951 Troy, AL 36081 USA (205) 566-9195 ADDISON, Elizabeth DIR. OF MKTG. & COMM. (31) ART GALLERY OF ONTARIO 317 Dundas St. West Toronto, ON M5T 1G4 Canada (416) 977-0414 Fax: (416) 977-8547 ADDUCI, Liane VP DIR. CORP. COMM. (01) BAYER BESS VANDERWARKER 225 N. Michigan Ave. Chicago, IL 60601 USA (312) 861-3814 ADE, Gerhard N. (31) ADE SKUNTA & COMPANY The Hoyt Block, Ste. 318 700 W. St. Clair Cleveland, OH 44113-1230 USA (216) 241-0730 Fax: (216) 241-4713 ADELMAN, Julie K. CUSTOMER SVC. & SALES REP. (17) GERBER PRODUCTS COMPANY 728 Booster Blvd. P.O. Box 120 Reedsburg, WI 53959 USA (608) 524-4343 Fax: (608) 524-6779 ADINARO, Jackie EDITOR EMPLOYEE COMM. (21) PFIZER, INC. 235 E. 42nd St. New York, NY 10017 USA (212) 573-7922 Fax: (212) 808-8765 ADKINS, Pamela R. DIR. (21) MERCK & CO., INC. P.O. Box 2000 Rahway, NJ 07065 USA (908) 594-3757 Fax: (908) 594-5997 ADLER, Michele C. DIR. COMM. SVCS. (30) TAMPA ELECTRIC COMPANY P.O. Box 111 Tampa, FL 33601 USA (813) 228-4259 Fax: (813) 228-4259 ADLER, Robert M. MGR., MKTG. RESEARCH (16) INSURANCE SERVICES OFFICE, INC. 7 World Trade Center New York, NY 10048 USA (212) 898-6752 Fax: (212) 898-5525 ADOLINO-CANTER, Judith (24) ADOLINO & ASSOCIATES 2068 SW 7th Court Boca Raton, FL 33486 USA (407) 392-3574 Fax: (407) 392-3574 ADRIAN, Dee DIR. OF PROGRAMMING (31) THUNDER BAY COMMMUNITY AUDITORIUM Box 2209 Thunder Bay, ON P7B 5E8 Canada (807) 343-2310 Fax: (807) 345-8977 ADRIAN, Sharon L. MUTUAL FUNDS MKTG. MGR. (31) INVESTORS MANAGEMENT GROUP, LTD. 418 Sixth Ave., Ste. 720 Des Moines, IA 50309 USA (515) 244-5426 Fax: (515) 244-2353 AEHL, Jim PR MGR. (13) OSCAR MAYER FOODS CORP. 910 Mayer Ave. Madison, WI 53704 USA (608) 242-6108 Fax: (608) 242-6108 AFIA-D'JAEN, Diane A. REG. DIR., CORP. & FIN. SVCS. (24) OGILVY & MATHER P.R. ASIA LTD. 8th Fl. Mount Parker House Taikoo Shing Hong Kong (852) 674-4610 AGLE, Dennis E., Jr. MKTG. COMM. (24) DIANA CLARK COMPANY 110 West C St., Ste. 909 San Diego, CA 92101 USA (619) 231-4943 AGNEW, Julianne L. EVENTS SPECIALIST/MR (16) NORTHWESTERN MUTUAL LIFE INSURANCE CO. 720 E. Wisconsin Ave. Milwaukee, WI 53202 USA (414) 299-1959 Fax: (414) 299-2463 AGNEW, Pam J. (19) GENMIN LTD. P.O. Box 61820 Marshalltown Johannesburg, 2107 South Africa (11) 376-2264 Fax: (11) 836-8414 AGUIRRE, Roberto (31) ZIMAT, S.C. Rio Churubusco 422 Col. del Carmen Coyoacan Mexico City, DF, 04100 Mexico (5) 554-8455 Fax: (5) 554-7075 AHAD, Gabriel COMM. OFFICER (28) REGIONAL MUNICIPALITY OF OTTAWA-CARLETON 111 Lisgar St. Ottawa, ON K2P 2L7 Canada (613) 560-2064 Fax: (613) 560-6068 AHERN, Patricia A. SR. COMM. ADMIN. (16) UNIGARD INSURANCE GROUP 15805 NE 24th Bellevue, WA 98008 USA (206) 644-5236 Fax: (206) 562-5256 AHERN, Shane COMM. CONSULTANT (31) CALIFORNIA COUNCIL FOR ENVIRONMENTAL & ECONOMIC BALANCE 100 Spear St., Ste. 805 San Francisco, CA 94105 USA (415) 512-7890 Fax: (415) 512-7897 AHLBERG, Elaine VP (12) CROSSMAR, INC. 111 Wall St., 15th Fl. Zone 9 New York, NY 10043 USA (212) 657-1790 Fax: (212) 657-1768 AHO, James E. MKTG. CONSULTANT (31) REGINA ECONOMIC DEVELOPMENT AUTHORITY 1870 Albert St. Regina, SK S4P 4B7 Canada (306) 522-0227 Fax: (306) 352-1630 AHO, Julie A. CONTACT EDITOR (30) MINNESOTA POWER 30 W. Superior St. Duluth, MN 55802 USA (218) 722-2641 Fax: (218) 723-3923 AIELLO, Cathy SR., MEDIA REL. SPEC. (16) ALEXANDER & ALEXANDER SERVICES INC. 1211 Avenue of the Americas New York, NY 10036 USA (212) 840-8500 Fax: (212) 719-5746 AILOR, Jennifer, ABC DIR. OF COMM. (31) BAIRD, KURTZ & DOBSON P.O. Box 1900 Springfield, MO 65801-1900 USA (417) 831-7283 Fax: (417) 831-4763 AINSWORTH, Stephen J. MGR., CORP. COMM. (12) BANK OF AMERICA 315 Montgomery St., Unit #3651 San Francisco, CA 94104 USA (415) 622-4156 Fax: (415) 953-0362 AITON, Sandra L. SUPV., PUBLIC AFF. (30) NATIONAL FUEL GAS DISTRIBUTION CORPORATION P.O. Box 2081 Erie, PA 16512 USA (814) 871-8193 Fax: (814) 871-8061 AKED, Christopher DIR., PUBLIC AFFAIRS (06) GOODYEAR EUROPE De Kleetlaan 2 Brussels, 1831 Belgium (2) 722-9611 Fax: (2) 722-9700 AKENSON, Mary COORD. COMM. & PR (18) KINGSTON PSYCHIATRIC HOSPITAL 752 King St. West Kingston, ON K7L 4X3 Canada (613) 546-1101 Fax: (613) 548-5577 AKER, Vernon A. GENERAL MGR. (16) SIGHT AND SOUND PRODUCTIONS 2695 Dutch Village Rd. Halifax, NS B3L 4K9 Canada (902) 455-7241 AKEREJAH, Toni R. COMM. OFF. (12) CHEMICAL BANK 270 Park Ave., 45th Fl. New York, NY 10017 USA (212) 270-2336 Fax: (212) 270-3534 AKINS, Sue J. MGR., PR PROGRAMS (17) GENESCO P.O. Box 731, Ste. 478 Nashville, TN 37202-0731 USA (615) 367-8283 Fax: (615) 367-8278 AKYLAS, Mary CORP. COMM. MGR. (11) JAMES M. MONTGOMERY CONSULTING ENGINEERS, INC. 300 N. Lake Ave., Ste. 1200 Pasadena, CA 91101 USA ALBA, Barbara A. PRESIDENT (01) ALBA COMMUNICATION ASSOCIATES 1523 Johnson Ferry Rd. Suite 175 Marietta, GA 30062 USA (404) 977-7330 Fax: (404) 977-7455 ALBAGLI, Michelle CHIEF MEDIA AND COM. REL. (10) ASSOCIATION OF UNIVERSITIES AND COLLEGES OF CANADA 23-66 Statter St. Ottawa, ON K1P 5N1 Canada (613) 230-6753 Fax: (613) 563-9745 ALBANIA, AI C. PRESIDENT (09) ACART ACART - Advanced Centre for Automotive Research and Testing (Australia) GRAPHIC SERVICES, INC. 171 Nepean St., Suite 500 Ottawa, ON K2P 0B4 Canada (613) 230-7944 Fax: (613) 323-5980 ALBERT, Shea M. MKTG. SVCS. MGR. (07) SPL Private Bag X11 Rivonia, 2056 South Africa (11) 789-2740 Fax: (11) 803-7232 ALBERTSON, Brad SALES REP. (14) HILLSBORO PRINTING COMPANY 2442 Mississippi Ave. Tampa, FL 33629 USA (813) 251-2401 Fax: (813) 251-0831 ALBERTSON, Janelle R. PUBLIC INFORMATION COORD. (10) KANSAS STATE BOARD OF EDUCATION 120 S.E. 10th Ave. Topeka, KS 66612 USA (913) 296-3723 Fax: (913) 296-7933 ALBERTSON, Mark MGR. EMP. COMM. (07) AMDAHL CORPORATION 1250 E. Arques Ave. M/S 300 P.O. Box 3470 Sunnyvale, CA 94088-3470 USA (408) 746-8338 Fax: (408) 746-7289 ALBIN, Kathleen K. ASST. TO PRES./CEO, COMM. DEV. (18) GROUP HEALTH COOPERATIVE 521 Wall St., 3rd Fl. Seattle, WA 98121 USA (206) 448-5789 Fax: (206) 448-5844 ALBRECHT, Jeri C. CONSULTANT (31) TOWERS PERRIN 8300 Norman Center Dr. Ste. 600 Minneapolis, MN 55437-1097 USA (612) 897-3300 Fax: (612) 835-1437 ALBRECHT, Margaret M VP (31) C&B CONSULTING GROUP HERGET DIVISION 204 E. Lombard St. Baltimore, MD 21202 USA (301) 539-3500 ALBRECHT, Susan E. MGR., COMM. (29) PACIFIC BELL QUALITY CENTER 2600 Camino Ramon 4S450W San Ramon, CA 94583 USA (415) 867-8490 Fax: (415) 867-0628 ALBRIGHT, Kathy Lang MKTG. DIR. (12) BARTLETT & CO. 36 East Fourth St. Cincinnati, OH 45202 USA (513) 621-4612 Fax: (513) 621-6462 ALBRIGHT, Mary F. (23) GENERAL SERVICES BUREAU, INC. 8429 Blondo Omaha, NE 68134 USA (402) 397-8855 Fax: (402) 397-3648 ALCALAY, Marisa (18) 7640 Bridgeview Sacramento, CA 95831 USA (916) 395-0743 ALCALAY, Michael L. PR MGR. (31) PACTEL CELLULAR 2150 River Plaza Dr., Ste. 400 Sacramento, CA 95833 USA (916) 464-5010 Fax: (916) 646-5744 ALCANTARA, Roberto E. (31) 2205 Tango Wood Ct. Swell, NJ 08080 USA (609 459-7575 ALCOCK, Susan M. MGR. OF MKTG. COMM. (11) GREINER, INC. 7650 W. Courtney Campbell Cswy 7th Fl Tampa, FL 33607 USA (813) 286-1711 Fax: (813) 287-8591 ALCOTT, Martha DIR., MEDIA RELATIONS (02) AEROJET 1940 Alabama Ave. P.O. Box 3530 Rancho Cordova, CA 95741-3530 USA (916) 351-8575 Fax: (916) 351-8667 ALDERMAN, Virginia M. MKTG. COMM. SPEC. (16) SUN LIFE OF CANADA 9th Fl., 200 University Ave. Toronto, ON M5H 3C7 Canada (416) 595-7662 Fax: (416) 595-8398 ALDRIAN, A. Peter PRESIDENT (31) PROFESSIONAL MARKETING SERVICES 2071 N. Summit Milwaukee, WI 53202 USA (414) 277-1800 Fax: (414) 277-1820 ALDRICH, Leslie K. MKTG. COMM. MGR. (18) FLORIDA HOSPITAL 601 E. Rollins St. Orlando, FL 32803 USA (407) 897-1917 Fax: (407) 895-7895 ALDRIDGE, Derek A. CONSULTANT (23) A. FOSTER HIGGINS & CO., INC. 1301 E. 9th St., Ste. 1000 Cleveland, OH 44114 USA (216) 736-2017 Fax: (216) 736-2095 ALDY, Linda Ross MGR. EMP. COMM. (30) MISSISSIPPI POWER & LIGHT COMPANY P.O. Box 1640 Jackson, MS 39215 USA (601) 969-2329 Fax: (601) 973-3042 ALEXANDER, Cynthia COM. REL. MGR. (18) ST. FRANCIS HOSPITAL CENTER 1600 Albany Beech Grove, IN 46107 USA (317) 783-8300 ALEXANDER, Elizabeth G. COMM. REP. (17) STORAGE TECHNOLOGY CORPORATION 2270 S. 88th St. Louisville, CO 80028-4310 USA (303) 673-7300 Fax: (303) 673-5019 ALEXANDER, Grant MNG. DIR. (09) DESIGNWORKS AUCKLAND LTD. P.O. Box 33480 Takapuna New Zealand (9) 444-0169 Fax: (9) 444-0042 ALEXANDER, Judy F., ABC EDITOR. MEMBER COMM. (16) USAA D-3-E, USAA Building San Antonio, TX 78288-0086 USA (512) 498-0913 Fax: (512) 498-3149 ALEXANDER, Katherine K. VP, CORP. AFFAIRS (16) BLUE CROSS/BLUE SHIELD OF MAINE 110 Free St. Portland, ME 04101 USA (207) 775-3536 Fax: (207) 775-2056 ALEXANDER, Nancy S. (31) DOGGETT ENGINEERING CORP. P.O. Box 7847 Tyler, TX 75711 USA ALEXANDER, Robert PRESIDENT (31) CENTURY TYPESETTING 125 N. East St. Indianapolis, IN 46204 USA ALFORD, Jeanne E. DIR. (24) 44 Cove Ln. Redwood City CA 94065 USA (415) 595-0311 ALHEIDT, Kathleen EDITOR (02) GEC MARCONI ELECTRONICS SYSTEMS CORPORATION 164 Totowa Rd. M/C 11A05 Wayne, NJ 07474-0975 USA (201) 785-2526 ALIRE, Laurie H. MGR., CORP. & MKTG. COMM. (17) VARIAN ASSOCIATES 3050 Hansen Way, M/S V-170 Palo Alto, CA 94304 USA (415) 424-5781 Fax: (415) 424-6082 ALLAN, Cedric I. MNG. DIR. (24) PHOENIX PUBLIC RELATIONS Box 37-116, Parnell Auckland New Zealand ALLAN, Elizabeth, ABC SR. VP (31) IABC One Hallidie Plaza, Ste. 600 San Francisco, CA 94102 USA (415) 433-3400 Fax: (415) 362-8762 E-Mail: CIS: 70031, 2651 ALLAN, Kelly (04) 1142 Neil Ave. Columbus, OH 43201 USA (614) 421-7262 Fax: (614) 421-7261 ALLARD, Brigitte COORD., COMM. (16) INDUSTRIAL-ALLIANCE LIFE INSURANCE COMPANY 1080 St. Louis Rd. Sillery, QC G1S 1C7 Canada (418) 684-5323 Fax: (418) 684-5294 ALLARD, Roger P. PRESIDENT (17) ROGER P. ALLARD ET ASSOCIES 3425 Rosedale St. Montreal, QC H4B 2G5 Canada (514) 486-6346 ALLARD, Suzanne MKTG. COMM. (07) EDS 13600 EDS DR. Herndon, VA 22071 USA (703) 742-1437 Fax: (703) 743-2737 ALLEN, Ann D. COMM. DIR. (31) METROPOLITAN MILWAUKEE ASSOCIATION OF COMMERCE 756 N Milwaukee St. Milwaukee, WI 53202 USA (414) 273-3000 Fax: (414) 271-7753 ALLEN, Barbara PARTNER (01) ARFIN, ALLEN & ASSOCIATES 2181 Queen St. East Toronto, ON M4E 1E5 Canada (416) 698-5200 ALLEN, Cathy L PRODUCT EDUCATION DEV. SPEC. (31) TELESERVICES 2102 No. 117th Ave. IMS 5 Omaha, NE 68164 USA (402) 498-7841 Fax: (402) 498-7853 ALLEN, David A. VP, PUBLIC AND GOVT. AFF. (19) INCO LIMITED P.O. BOX 44, Royal Trust Tower Toronto Dominion Centre Toronto, ON M5K Canada (416) 361-7669 Fax: (416) 361-7736 ALLEN, David ASST. VP PR (18) TORONTO HOSPITAL 585 University Ave. Toronto, ON M5G 2L4 Canada (416) 340-4011 Fax: (416) 340-4896 ALLEN, David C. SECTION MGR., COMM. (17) INLAND STEEL COMPANY 3210 Watling St., (8-221) East Chicago, IL 46312 USA (219) 399-5430 Fax: (219) 399-2329 ALLEN, Deborah A. PUBL. MGR. (16) NATIONAL HEALTH INSURANCE COMPANY 1901 N. State Hwy. 360 Grand Prairie, TX 75050 USA (817) 640-1900 ALLEN, Gray, ABC PRINCIPAL (24) ALLEN COMMUNICATIONS 306 Diamond Oaks Rd. Roseville, CA 95678 USA (916) 783-4334 Fax: (916) 786-4793 ALLEN, James R. VP, PR (28) CONSOLIDATED FREIGHTWAYS, INC. 3240 Hillview Ave. Palo Alto, CA 94304 USA (415) 494-2900 Fax: (415) 813-0158 ALLEN, Karol SR. PR MGR. (16) THE ST. PAUL COMPANIES 385 Washington ST. St. Paul, MN 55102 USA (612) 228-5790 Fax: (612) 221-7318 ALLEN, Lori A. COORD. COMM. (07) GTE DATA SERVICES INC. 1-E Telecom Pkwy., E3B Temple Terrace, FL 33687 USA (813) 978-4775 ALLEN, Mark W. SR. COMM. CONSULTANT (09) MEINDL & ASSOCIATES, INC. 800 Roosevelt Road Building C, Suite 300 Glen Ellyn, IL 60137 USA (708) 858-5540 Fax: (708) 858-5633 ALLEN, Michael S. MGR. EDITORIAL SVCS. (31) STATE TEACHERS RETIREMENT SYSTEM OF OHIO 275 East Broad St. Columbus, OH 43215 USA (614) 864-6400 Fax: (614) 227-5216 ALLEN, Shar I. ADMIN. EMP. REL. (12) WHIRLPOOL FINANCIAL CORP. 553 Benson Rd. Benton Harbor, MI 49022 USA (616) 926-5524 Fax: (616) 926-1510 ALLEN, Susan, ABC PR/MARKETING COMM. (24) 5415 Maple Street Houston, TX 77096-1228 USA (713) 951-9099 Fax; (713) 951-9323 ALLEN, Tammy Y. CORP. PUBL. SPEC. (17) DEPUTY INC. 700 Orthopedic Dr. Warsaw, IN 46581-0988 USA (219) 372-7355 Fax: (219) 269-4532 ALLEN, William R. DIR., GENERAL PUB. AFF. (31) CRTC 1 Promenade Du Portage Edifice Du Centre Hull, QC K1A ON2 Canada (819) 997-0313 Fax: (819) 994-0218 ALLIONE, Sylvie S. EDITORIAL ASST. (11) BECHTEL GROUP, INC. 50 Beale St. P.O. Box 193965 San Francisco, CA 9410 USA (415) 768-4590 Fax: (415) 768-0263 ALLISON, Beth M. ADMIN. ASST. (31) POSTAL DATA CENTER 1720 Market St. St. Louis, MO 63180 USA (314) 436-6706 ALLISON, John T. DIR., STRATEGIC STUDIES & COMM (30) PACIFIC GAS AND ELECTRIC GAS SUPPLY BUSINESS UNIT 444 Market St., 6th Fl. P.O. Box 770000 San Francisco, CA 94177 USA (415) 973-9229 Fax: (415) 973-8871 ALLISON, Sally M. MGR., EDITORIALS SVCS. (18) INTERGROUP HEALTHCARE CORPORATION 1010 N. Finance Center Dr. Tucson, AZ 85710 USA (602) 290-7312 Fax: (602) 290-7389 ALLMAN, Norah J. PRESIDENT (19) ALLMAN & ASSOCIATES 255 Yonge Blvd. Toronto, ON M5M 3J1 Canada (416) 480-0251 Fax: (416) 483-6142 ALLO, Leo SR. VP., CORP. COMM. (17) VALMET CORPORATION P.O. Box 27 Helsinki, SF-00621 Finland (0) 777-051 Fax: (0) 7770 5582 ALLRED, Robert (20) MARINE SPILL RESPONSE CORPORATION 901 Lakeshore Dr., Ste. 900 Lake Charles, LA 70601 USA (318) 433-9661 Fax: (318) 433-9678 ALMAS, Margot A. MANAGER ADVERTISING (31) SASKENERGY Box 3839 Regina, SK S4P 2X4 Canada ALMASI, Faith T. ACCT. MGR. (31) 110 Pine Ave. Long Beach, CA 90802 USA (310) 436-6363 ALMOND, B. J. SR. EDITOR (18) BAYLOR COLLEGE OF MEDICINE One Baylor Plaza Houston, TX 77030 USA (713) 798-4726 Fax: (713) 798-3692 ALPERS, Peter MKTG. COMM. MGR. (17) IRIS GRAPHIC, INC. Six Crosby Dr. Bedford, MA 01730 USA (617) 275-8777 ALSPACH, Sandra L. PROFESSOR (32) HOPE COLLEGE Dept. of Communications Holland, MI 49423 USA (616) 394-7594 Fax: (616) 394-7922 ALSTON, Roland MGR., MKTG COMM. (29) US WEST COMMUNICATIONS 1801 California St., Rm. 5030 Denver, CO 80202 USA (303) 896-6942 Fax: (303) 896-1818 ALTENPOHL, Donna E. SALES SUPPORT MGR. (16) INTRACORP 1205 Westlakes Dr. Berwyn, PA 19312 USA (215) 889-2764 Fax: (215) 889-2990 ALTER, Karen L. ACCT. MGR. (01) MARKETING BY DESIGN 63 South Park Blvd. Greenwood, IN 46143 USA (317) 889-2500 Fax: (317) 889-2505 ALTER, Stewart SUPV. DIR. CORP. COMM. (01) MCCANN ERICKSON WORLDWIDE 750, 3rd Ave. New York, NY 10017 USA (212) 984-3936 Fax: (212) 984-2858 ALTILIA, Nancy COMM. SPEC. (07) BULL HN INFORMATION SYSTEMS LTD. 675 Cochrane Dr. Markham, ON L3R OM3 Canada (416) 513-2404 Fax: (416) 490-3029 ALTMAN, Frances E. COMM. MGR. (31) TEEPAK, INC. 3 Westbrook Corp. Ctr. Westchester, IL 60154 USA (708) 409-3693 ALTMAN, K. Jean DIR., PR (18) EL CAMINO HOSPITAL 2500 Grant Rd., P.O. Box 7025 Mountain View, CA 94040-4378 USA (415) 940-7194 Fax: (415) 960-7144 ALTMANN, Jon C. MEDIA CONSULTANT (24) MEDIA NEWS SERVICES 7302 E. Granada Rd. Scottsdale, AZ 85257-1455 USA (602) 946-5762 ALTMEJD, Roz COORD., EMP. COMM. & EVENTS (16) CANADIAN TIRE CORP. LTD. P.O. Box 770, Station K Toronto, ON M4P 2V8 Canada (416) 480-3191 Fax: (416) 480-3996 ALTON SIEGEL, Carolyn (25) 134 Elm St., # 309 San Mateo, CA 94401 USA (415) 343-2303 ALTOW, Deborah D. ADMIN. PR (18) CANADIAN CANCER SOCIETY B.C. Yukon Division 565 W. 10th Ave. Vancouver, BC V5Z 4J4 Canada (604) 872-4400 Fax: (604) 879-4533 ALVEAR, Vicky E. FREELANCE WRITER (31) 1784 Century Blvd., Ste. B Atlanta, GA 30345 USA (404) 315-8166 Fax: (404) 321-1180 ALVES, Terry ASSOC. COMM. SPEC. (13) TOPS MARKETS INC. P.O. box 1027 60 Dingens St. Buffalo, NY 14240-1027 USA (716) 892-2332 Fax: (716) 896-2070 AMBERG, Alan A. MKTG. DIR. (22) NATIONAL PHOTO SERVICE INC. 114 W. Illinois Chicago, IL 60610 USA (312) 644-5211 AMENT, Ric SR. ACCT. SUPV. (24) BARROW COMMUNICATIONS 87 Waterloo Ave. Guelph, ON N1H 3H6 Canada (519) 836-6183 AMERMAN, Patricia A. DIR., COMM. (31) NEW YORK STATE WORKERS COMPENSATION BOARD 180 Livingston St. Brooklyn, NY 11248 USA (718) 802-6653 Fax: (718) 802-6636 AMES, Brian R. COMM. MGR. (02) BOEING COMPANY P.O. Box 3703, M/S 03-TC Seattle, WA 98124 USA (206) 342-4773 Fax: (206) 266-3021 AMICO, Yvonne L. COMM. DIR. (31) UNITED WAY OF GREATER GREENSBORO 1500 Yanceyville St. P.O Box 14998 Greensboro, NC 27415-4998 USA (919) 378-6600 AMOROS, Abraham PR MGR. (16) ENGLE-HAMBRIGHT & DAVIES 1400 White Rose Ln York, PA 17404 USA (717) 854-7571 Fax: (717) 349-0842 AMOROSO, Karen M. ADMIN. COORD. (18) MEDICAL COLLEGE OF WISCONSIN 8701 Watertown Plank Rd. Milwaukee, Wi 53226 USA (414) 266-4740 Fax: (414) 266-4739 AMOS, Colleen COMM. MGR. (31) DAIRY CREST LIMITED Dairy Crest House Portsmouth Rd. Surbiton, Surrey, KT6 5QL England (1) 398-4155 Fax: (1) 398-5431 AMOURY, Anne PUBLIC INFO. MGR. (24) CITY OF RICHMOND, VIRGINIA 900 E. Broad St., Rm 404 Richmond, VA 23219 USA (804) 780-7970 AMPARADO, Keith D. PRESIDENT (07) KDA COMMUNICATIONS 67 Manhattan Ave., Ste. 11P Brooklyn, NY 11206 USA (718) 782-8909 Fax: (718) 782-9571 AMTMANN, Leslie J. BENEFIT COMM. SPEC. (17) BLACK & DECKER CORPORATION 701 East Joppa Rd. Towson, MD 21204 USA (410) 583-2856 ANATRELLA, Carol A. PR ASST. (18) GRANDVIEW HOSPITAL AND MEDICAL CENTER 405 Grand Ave. Dayton, OH 45405 USA (513) 266-3975 Fax: (513) 226-7812 ANDALORO, Lucille A. COORD. EDIT SERVICES (30) JCP&L 300 Madison Ave. Morristown, NJ 07962-1911 USA (201) 455-8782 Fax: (201) 455-8976 ANDERMAN, Linda CLIENT REL. SPEC. (30) REDDY COMMUNICATIONS 7303 Montgomery NE Box 123 Albuquerque, N< 87109 USA (5050) 884-7500 ANDERSEN, Janet E. COMM. SPEC. (18) MAYO CLINIC Communications Division Centerplace 5 Rochester, MN 55905 USA (507) 284-9521 Fax: (507) 284-8713 ANDERSON, Aileen M. COMM. SPEC. (18) ST. FRANCIS HOSPITAL & MEDICAL CENTER 1700 W. 7th St. Topeka, KS 66606 USA (913) 295-8932 Fax: (913) 295-5584 ANDERSON, Barbara MGR., PR (02) MCDONNELL DOUGLAS Mail Code 100 1195 P.O. Box 516 St. Louis, MO 63166 USA (314) 233-2865 ANDERSON, Beth (31) DOWBRANDS, L.P. 9550 Zionville Rd. Indianapolis, IN 46754 USA (317) 873-7479 Fax: (317) 873-7968 ANDERSON, Brenn L. DIR. (09) DYNAMIC GRAPHICS EDUCATION FOUNDATION 6000 N. Forest Park Dr. Peoria, ILL 61614 USA (309) 688-8866 Fax: (309) 688-3075 ANDERSON, Brian D. ACCT. EXEC. (17) GRENVILLE MANAGEMENT & PRINTING LTD. 25 Scarsdale Rd. Don Mills, ON M3B 2R2 Canada (416) 449-4499 Fax: (416) 449-4119 ANDERSON, Carolyn A. SUPV. MKTG. COMM. (21) 3M PHARMACEUTICALS 3M Center Bldg. 275-3W-01 St. Paul, MN 55144-1000 USA (612) 736-4935 Fax: (612) 736-6675 ANDERSON, Carol EMP. COMM. (31) NORTHERN TELECOM INC. 6123 Farrington R. #E-6 Chapel Hill, NC 27514 USA (919) 992-5369 Fax: (919) 992-6742 ANDERSON, Claudia S., ABC DIR. PUBLIC AFF. (18) HOSPITAL FOR SICK CHILDREN 555 University Ave. Toronto, ON M5G 1X8 Canada (416) 813-6378 Fax: (416) 813-5328 ANDERSON, Cynthia L. PR ADMIN. (29) VISTA TELEPHONE 14450 Burnhaven Dr. Burnsville, MN 55337 USA (612) 435-120 Fax: (612) 435-1228 ANDERSON, Deborah ASST. COMM. DIR. (17) AMERICAN TEXTILE MANUFACTURERS INSTITUTE 1801 K St. NW, Ste. 900 Washington, DC 20006 USA (202) 862-0513 Fax: (202) 862-0570 ANDERSON, Earl T. DIR. COMM. (16) BANKERS LIFE & CASUALTY CO. Marketing Division 1000 Sunset Ridge Blvd. Northbrook, IL 60062 USA (708) 498-1500 Fax: (708) 205-1742 ANDERSON, Evelyn H. MKTG. COORD. (12) MINNESOTA METRO AMERICAN INSTITUTE OF BANKING 625 Marguette Ave. S. Suite 1600 Minneapolis, MN 55405 USA (612) 236-4529 Fax: (612) 336-4525 ANDERSON, Holly MNG. DIR. (12) CONTINENTAL BANK 231 S La Salle St. Corporate Relations 231/13 Chicago, IL 60697 USA (312) 923-5204 ANDERSON, Ingrid COM. REL. SPEC. (31) OPPORTUNITY WORKSHOP, INC. 5500 Opportunity Court Minnetonka, MN 55343 USA (612) 938-5511 Fax: (612) 938-0160 ANDERSON, Jamie MGR., ENTERPRISE MAGAZINE (29) SOUTHWESTERN BELL One Bell Center, 38-E-4 St. Louis, MO 63101 USA (314) 331-0840 Fax: (314) 331-0840 ANDERSON, Jennifer J. ADV./PR ADMIN. (31) EXPRESS SERVICES NATIONAL 6300 NW Expressway Oklahoma City, OK 73132 USA (405) 840-5000 Fax: (405) 720-1040 ANDERSON, John MGR. PR (29) TELECOM CANADA 410 Laurier Ave. West Ottawa, ON K1P 6H5 Canada (613) 560-3692 Fax: (613) 560-3076 ANDERSON, Julie COMM. COORD. (31) FAMILY & CHILDREN'S SERVICE 414 S. Eighth St. Minneapolis, MN 55404 USA (612) 340-7453 Fax: (612) 370-7620 ANDERSON, Kathleen P. DIR., COM. REL. & PUBL. (18) LOVELACE 5400 Gibson Blvd., SE Albuquerque, NM 87108 USA (505) 262-7771 Fax: (505) 262-7729 ANDERSON, Lawrence J. DIR. PUBLIC AFF. (18) METHODIST HOSPITAL P.O. Box 650 Minneapolis, MN 55440 USA (612) 932-6056 ANDERSON, Leroy B. MKTG. COMM. COORD. (17) MELROE COMPANY P.O Box 6019 Fargo, ND 58108-6019 USA (701) 241-8700 Fax: (701) 241-8704 ANDERSON, Lois D. COMM. COORD. (12) CREDIT UNION CENTRAL OF MANITOBA Box 9900 3rd Fl. - 215 Garry St. Winnipeg, MB R3C 3E2 Canada (204) 985-4783 Fax: (204) 947-5608 ANDERSON, Marjorie G. CONSULTING ASST. (23) WYATT COMPANY 345 California St. San Francisco, CA 94104 US (415) 984-2412 Fax: (415) 9565-2629 ANDERSON, Marsha K. DIR. MKTG. COMM (12) CHEMICAL BANK 55 Water St. 11th Fl. New York, NY 10041 USA (212) 820-2630 Fax: (212) 820-2857 ANDERSON, Mary Augusta INT. COMM. ADMIN. (29) GTE C3 SYSTEMS 77 A St., Bldg. 23 Needham Heights, MA 02194 USA (617) 455-5461 Fax: (617) 455-5865 ANDERSON, Michael H. PUBLIC OFF. (31) VIRGINIA, HOUSING DEVELOPMENT AUTHORITY 601 S. Belvidere St. Richmond, VA 23220 USA (804) 782-1986 Fax: (804) 783-6749 ANDERSON, Nina Marie ADMIN. COORD (30) PUBLIC SERVICE ELECTRIC & GAS CO. 119 Coeyman Ave. Nutley, NJ 07110 USA (201) 430-6693 Fax: (201) 621-2150 ANDERSON, Patricia ASST. GENERAL MGR. COMM. (31) BOARD OF TRADE OF METROPOLITAN TORONTO 1 1st Canadian Pl., Box 60 Toronto, ON M5X 1C1 Canada (416) 366-6811 ANDERSON, Paul A., ABC PROGRAM MGR. EMP. PUBL. (31) THOMSON CONSUMER ELECTRONICS 600 N. Sherman Dr. Indianapolis, IN 46201 USA (317) 267-5850 Fax: (317) 231-4203 ANDERSON, Rita B. (29) AMERICAN TELEVISION AND COMMUNICATIONS CORPORATION 5375 Executive Pl. Jackson, MS 39206 USA (601) 982-1187 Fax: (601) 982-9532 ANDERSON, Robert MGR. (14) FLP TYPE SYSTEMS LTD. 2330, 15th Ave. Regina, SK S4P 1A2 Canada (306) 781-7494 Fax: (306) 757-1810 ANDERSON, Roger CORP. AFFAIRS MGR. (16) AMP SOCIETY P.O. Box 1290 Wellington New Zealand (4) 498-8000 Fax: (4) 4988036 ANDERSON, Ruth s. PRINCIPAL (31) ANDERSON COMMUNICATIONS 1839 San Ramon Ave. Berkeley, CA 94707 USA (510) 524-1572 ANDERSON, Sallie D. DIR. COMM. (06) ARCO CHEMICAL 3801 West Chester Pike Newtown Square, PA 19073 USA (215) 359-5773 Fax: (215) 2479 ANDERSON, Sarah MGR., MKTG. COMM. (31) GCS LIMITED P.O. Box 3055 Wellington New Zealand (4) 495-0400 Fax: (4) 499-3455 ANDERSON, Stephen N. VP, COMM. (19) WESTMORELAND COAL COMPANY 700 The Bellevue 200 S. Broad St. Philadelphia, Pa 19102 USA (215) 545-2500 Fax: (215) 985-4556 ANDERSON, Stephen G. (17) 1025 Harlan Drive San Jose, CA 95129 USA (408) k446-3475 ANDERSON, Steven H. MGR. MEDIA REL. (25) USA TODAY 1000 Wilson Blvd. Arlington, VA 22229 USA (703) 279-3400 Fax: (703) 247-3185 ANDERSON, Susan E. MGR, INT. COMM. (31) XEROX CANADA LTD. 5650 Yonge St. North York, ON M2M 4G7 Canada (416) 7330-6694 Fax: (416) 733-6802 ANDERSON, Tom DIR., PUBLIC AFFAIRS (29) GTE One GTE Place, CA500PAB Thousand Oaks. CA 91362 USA (805) 372-7150 Fax: 9*05) 372-7377 ANDRAS, Tony CONSULTANT (24) FOUNTAINHEAD 109 Imperial St. Toronto, ON M5P IC5 Canada (416) 481-7969 Fax: (416) 481-7969 ANDRESEN, Raymond K. EDITOR-INVESTOR PUBL. (17) GENERAL ELECTRIC COMPANY 3135 Easton Turnpike Fairfield, CT 06431 USA (203) 373-2022 ANDREWS, Bryan W. MGR., COMM. (31) ESKOM PENSION AND PROVIDENT FUND P.O Box 1091 Johannesburg, 2000 South Africa (11) 800-3878 Fax: (11) 800-5577 ANDREWS, James W. COMM. PROJ. COORD (07) HEWLETT-PACKARD COMPANY 3000 Hanover St. 20AE Palo Alto, CA 94304 USA (415) 857-6842 Fax: (415) 857-2577 ANDREWS, Julie C. MGR. NEWS & INFO. (02) GENERAL DYNAMICS P.O. Box 85990, MZ-K4-550-2 San Diego, CA 92186 USA (619) 547-9009 Fax: (619) 547-9009 ANDREWS, Malcolm SR. OFFICER, PUBLIC AFF. (28) VIA ARIL CANADA, INC. C.P. 8117, Succ. A Montreal, QC H3C 3N3 Canada (514) 871-6604 Fax: (514) 871-6690 ANDREWS, Michael C. DIR., PR (18) SHRINE OF NORTH AMERICA, SHRINERS HOSPITALS 2900 Rocky Point Dr. Tampa, Fl 33607 USA (813) 281-8162 Fax: (813) 281-0943 ANDREWS, Patrick (02) GENERAL DYNAMICS SPACE SYSTEMS DIVISION P.O. Box 85990 MZ K1-7000 San Diego, CA 92186-5990 USA (619) 547-7312 Fax: (619) 974-4000 ANDREWS, Susan M. ASST. VP, PR (16) INDIANA FARMER MUTUAL INSURANCE GROUP 10 W. 106th St., P.O. Box 527 Indianapolis, IN 46206 USA (317) 846-4211 Fax: (317) 848-8629 ANDREWS, Thomas H. MGR. EMP. COMM. (29) MICHIGAN BELL TELEPHONE CO 1365 Cass Ave., Rm 1812 Detroit, MI 48226 USA (313) 223-7246 Fax: (313) 496-9337 ANDREWS, William D. FREELANCE WRITER (31) 744 N Hayes St. Oak. Park, IL 60302 USA (708) 848-1402 Fax: (708 848-1403 ANGEL-JONES, Paula M. COORD. EMPLOYEE COMMUNICATIONS (29) GTE TELEPHONE OPERATIONS 600 Hidden Ridge, HQE04M16 P.O. Box 152092 Irving, TX 75015-2092 USA (214) 718-6921 Fax: (214) 718-6367 ANGELONI, Richard PR COORD. (18) WASHINGTON HOSPITAL HEALTHCARE SYSTEM 2000 Mowry Ave. Fremont, CA 94538 USA (510) 791-3471 Fax: (510) 791-3496 ANGEROTH, Cynthia R. PUBL. COORD. (31) MERCY HOSPITAL 800 Mercy Dr. Council Bluffs, IA 51503 USA (712) 328-5132 Fax: (712) 328-5202 ANGIER, Jennifer J. MGR., PRINT COMM. (31) WEYERHAEUSER COMPANY M/S CH1L32 Tacoma, WA 98477 USA (206) 924-4495 Fax: (206) 924-2268 ANGIER, Terri S. EDITOR, PUBLIC AFFAIRS (24) ODOT 200 NE 21st, Rm. 3A2 Oklahoma City, OK 73105 USA (405) 521-6004 Fax: (405) 521-2524 ANGUS, Cynthia M. PUB. COMM. COORD (30) COMMONWEALTH ELECTRIC CO. 2421 Cranberry Hwy. Wareham, MA 02571 USA (508) 291-0950 Fax: (617) 225-4512 ANGUS, June COMM. CONSULTANT (24) ANGUS ENTERPRISES P.O. Box 338 749 Village Morin Heights, QC JOR 1HO Canada (514) 226-3641 Fax: (514) 226-3695 ANNEE, Jennifer PUBL. COORD. (16) FARM BUREAU INSURANCE 130 E. Washington St. Indianapolis, IN 46204 USA (317) 692-7867 Fax: (317) 692-7950 ANNETT, Bruce J., Jr. DIR.-UNIV. REL. & ALUMNI SVCS. (10) LAWRENCE TECHNOLOGICAL UNIVERSITY 21000 W. Ten Mile Rd. Southfield, MI 48075 USA (313) 356-0200 Fax: (313) 356-6458 ANNITTO, Susan GROUP MGR. (29) AT&T BELL LABORATORIES 101 Crawford Corner Rd., P.O. Box 3030, Rm. C322 Holmdel, NJ 07733 USA (201) 949-5349 ANSTEY, Gary PRESIDENT (01) APPA COMMUNICATIONS INC. One Church Hill P.O. Box 6267 St. John's, NF A1C 6J9 Canada (709) 753-9555 Fax: (709) 579-9792 ANTHONY, Ian CONSULTANT (03) NEW ZEALAND DAIRY GROUP OF COMPANIES P.O. Box 37-116 Parnell Auckland New Zealand (9) 309-0914 Fax: (9) 307-7193 ANTLER, Wayne B. DIR., PUBLIC AFF. (16) WORKERS' COMPENSATION BOARD 9925 107th St. Box 2415 Edmonton, AB T5J 2S5 Canada (403) 498-8682 Fax: (403) 427-5923 ANTOLINO, Lisa ASST. VP (31) UNITED WAY 360 S. Third St. Columbus, OH 43215 USA (614) 227-2759 Fax: (614) 227-5835 ANTONELLI, Teresa ASSOC. MKTG. COORD. (18) VIRGINIA BAPTIST HOSPITAL 1900 Tate Springs Rd., Ste. 16 Lynchburg, VA 24501 USA (804) 947-4447 Fax: (804) 947-4449 ANTONI, Raul MGR. INT. PUBLIC AFFAIRS (20) PETROLEOS DE VENEZUELA Apartado 169 Caracas, 1010A Venezuela (2) 708-4529 Fax. (2) 74-88-85 ANTONIAK, Annette E. VP (31) CANADA HARBOUR PLACE CORP. 1001, 999 Canada Pl. Vancouver, BC V6C 3C1 Canada (604) 666-7200 Fax: (604) 684-5817 ANTONIAZZI, Paul J. MGR., CORP. COMM (17) LINDE CANADA INC. 1 City Centre Dr., Ste. 1200 Mississauga, ON L5B 1M2 Canada (416) 803-1634 Fax: (416) 803-1693 ANTONUCCI, Frances C. DIR., COMM. (31) EPISCOPAL CHURCH HOUSE MOUNT SAINT ALBAN WASHINGTON, DC 20016 US (202) 537-6560 FAX. (202) 537-6524 ANTTILA, Katherine PARTNER (31) BARCHAS ANTTILA CORPORATE COMMUNICATIONS 601 Farallon Ave. Pacifica, CA 9J044 USA (415) 355-8871 Fax: (415) 355-8947 ANTTILA, Tarmo COMM. MGR. (17) UPONOR GROUP Kimmeltie 3 SF-02110 ESPOO Helsinki Finland (358) 455-4077 Fax: (358) 462-683 ANTYPAS, Efi (31) 68-49 Burns St. Forest Hills, NY 11375 USA (718) 544-7397 APELT, Brian N. SR. EDITOR (20) BP AMERICA 200 Public Square., 35-M Cleveland, OH 44114 USA (216) 586-5571 APONICK, Joseph G. DIR. OF TELECOMMUNICATIONS (31) CATHOLIC DIOCESE P.O. Box 2555 Harrisburg, PA 17105 USA (717) 657-4804 Fax: (717) 657-7673 APPELBAUM, Madelyn DIR. OF COMM. (23) ASSOCIATION OF TRIAL LAWYERS OF AMERICA 1050 31st St., NW Washington, DC 20007-4499 USA (202) 965-3500 APPELL, Felice R. CORP. COMM. DIR. (31) WEIGHT WATCHERS OF ARIZONA, INC. 1608 E. Earll Dr. Phoenix, AZ 85016 USA (602) 248-0303 Fax: (602) 274-3640 APPLEFORD, Stephen Brent COMM. MGR. (31) OCCUPATIONAL SAFETY AND HEALTH DEPARTMENT OF LABOUR P.O. Box 3705 Wellington New Zealand (9) 495-6298 APPLEGATE, Marcia K. SR. CONSULTANT (31) COOPERS & LYBRAND 203 N. La Salle St. Chicago, IL 60601 USA (312) 701-5787 Fax:(312) 701-6541 APTER, Becky SR. COMM. COORD. (30) DUKE ENGINEERING & SERVICES 2650 Park Tower Dr., Ste 800 Vienna, VA 22180 USA (703) 204-8525 Fax: (703) 204-8581 AQUILINO, Christine MKTG. ASST. (18) AMERICAN RED CROSS 409 E. Main St. Richmond, VA 23205 USA (804) 780-2283 Fax: (804) 780-2263 AQUILIZAN, Rolando PR PROMOTIONS (17) COLUMBIA SPORTSWEAR 6600 North Baltimore Portland, OR 97201 USA (503) 286-3676 Fax: (503) 289-6602 ARAB, Nancy H. MGR., EXT. COMM. (16) PRUDENTIAL INSURANCE CO. 200 Consilium Pl. Head Office of Canada Scarborough, OH M1H 3E6 Canada (416) 296-3407 Fax: (416) 296-3180 ARAGONA, Joe C. PRINCIPAL (24) JOE ARAGONA COMM. 1593 Schouten Dr. Orleans, OH K1E 2H9 Canada (613) 834-1505 ARAM, Elizabeth S. MGR, CLIENT REL. (24) EVAN BARTY ASSOCIATES 2004 Car 10 Building 18 20 Lyndhurst Terr., Central Hong Kong (852) 545-7022 Fax: (852) 543-4329 ARBUCKLE, Patricia B EDITOR (16) COOPERATORS Priory Square Guelph, ON N1H 6P8 Canada (519) 824-4400 Fax: (519) 824-0599 ARCHAMBAULT, Dennis DIR. (18) DETROIT RECEIVING HOSPITAL AND UNIVERSITY HEALTH CENTER 4201 St. Antoine Detroit, MI 48201 USA (313) 745-4717 ARCHAMBAULT, Dominique D. DIR., COMM. (19) NORSK-HYDRO CANADA INC. 7000 Raoul-Duchesne Blvd. Becancour, QC G0X 1B0 Canada (810) 294-4500 Fax: (819) 294-2671 ARCHAMBEAU, M. Kathleen SALES PROGRAM MGR. (07) ATALLA, A TANDEM COMPANY 2304 Zanker Rd. San Jose, CA 95131 USA (408) 435-8850 Fax: (408) 435-1116 ARCHER, Mark S. DIR. MKTG. COMM. (31) METROPOLITAN LIFE INSURANCE CO. 501 US Hwy 22 Bridgewater NJ 08807-2438 USA (908) 253-1180 ARCHER, Mary Elizabeth DIV. OF UNIV. REL. (10) MEMORIAL UNIVERSITY OF NEWFOUNDLAND P.O. Box 4200 St. John's, NF A1C 5S7 Canada (709) 737-2140 Fax: (709) 737-8699 E-Mail: macher@kean.ucs.mun.ca ARCIERO, Barbara (24) THE ANN THACKER GROUP 1008 Second St. Old Sacramento, CA 95814-3514 USA (916) 444-8363 Fax: (916) 444-3536 ARDIEL, Ewa INFO. OFFICER (03) SASKATCHEWAN WHEAT POOL 2625 Victoria Ave. Regina, SK S47 7T9 Canada (306) 569-4463 Fax: (306) 569-4400 ARENZ, Tom C. SALES MGR. (31) UNITED PRINTING, INC. P.O. Box 936 Bismarck, ND 58502 USA ARFIELD, George (31) 35 Park Ave., #8J New York, NY 10016 USA ARGYLE, Rebecca K. COMM. SPEC. (17) VALTEK Mountain springs Pkwy. Box 2200 Springville, UT 84663 USA (801) 489-2476 Fax: (801) 489-3719 ARIMA, Elaine A. MKTG. DIR. (17) RHAINDEC 476 Ellis St. Mountain View, CA 94043 USA (415) 594-2517 Fax: (415) 508-0273 ARLETTE, Valerie E., ABC PRINCIPAL (24) ARLETTE STRATEGIC COMMUNICATIONS Ste. 750, 815 W. Hastings St. Vancouver, BC V6C 1B4 Canada (604) 685-6881 Fax: (604) 662-7543 ARMAROLI, Barbra PRINCIPAL (31) ARMAROLI COMMUNICATIONS 9S. 536 Charles Court Downers Grove, IL 69516 USA (708) 910-4445 Fax: (708) 910-37445 ARMATO TYLER, Laura TEST DEVL. ASST. (23) APPLIED MEASUREMENT PROFESSIONALS 3162 Wood View Ridge Dr., #102 Kansas City, KS 66103 USA (913) 831-2889 ARMBRUST, Steve R. CORP. COMM. SPEC. (13) BROWN-FORMAN CORP. P.O. Box 1080 Louisville, KY 40201-1080 USA (502) 774-7687 Fax: (502) 774-7876 ARMISHAW, Marianne DIR., COMM. (10) MALASPINA COLLEGE 900 Fifth St. Nanaimo, BC V9R 5S5 Canada (604) 755-8717 Fax: (604) 755-8725 ARMKE, Joann PARTNER (25) CAPSTONE PUBLICATION SERVICES 428 Alviso Way Encinitas, CA 92024 USA (619) 942-9419 ARMOUR, Karen Ahlberg MGR., MEDIA REL. (11) ASEA BROWN BOVERI INC. 900 Long Ridge Rd. P.O. Box 9308 Stamford, CT 06904 USA (203) 328-2217 Fax: (203) 328-7788 ARMSTRONG, Andre L., ABC MGR., CORP. COMM. (11) CH2M HILL 606 S. Willow Dr. Englewood, CO 80111-5142 USA (303) 771-0900 Fax: (303) 220-5106 ARMSTRONG,. Bill OWNER (24) ARMSTRONG FREELANCE SERVICES 79 McSherry Cres Regina, SK S4T 7B5 Canada (306) 543-8722 Fax: (306) 543-8722 ARMSTRONG, Dorothy COMM. SPEC. (31) MCKINSEY & COMPANY 74 St. James St. London, SW1A 1PS England (71) 839-8040 Fax: (71) 839-1915 ARMSTRONG, Gary SR. MGR., CORP. COMM. (31) TIMEPLEX, INC. 400 Chestnut Ridge Rd Woodcliff Lake, NJ 07675 USA (201) 391-1111 Fax: (201) 930-4648 ARMSTRONG, John A. ASSOC. PROF. COMM. (32) UNIVERSITY OF PORTLAND 5000 N. Willamette Blvd. Portland, OR 97219 USA (503) 283-7229 ARMSTRONG, Melinda MGR., INT. COMM. (06) CIBA-GEIGY CORP. 444 Saw Mill River Rd. Ardsley, NY 10502-2699 USA (914) 479-2426 ARMSTRONG, Synetta S. AREA MGR., PR (29) SOUTHWESTERN BELL TELEPHONE 500 E. 8th St. Kansas City, MO 64106 USA (816) 275-2246 Fax: (816) 275-2650 ARMSTRONG, Terri PROD. COORD. (24) BENCHMARK COMMUNICATIONS, INC. 5353 West Alabama, Ste. 206 Houston, TX 77056 USA (713) 526-0030 ARNDT, Julie K. PROJECT MGR. (02) MARTIN MARIETTA CORPORATION P.O. Box 179, S-9540 Denver, CO 80201 USA (719) 977-9833 Fax: (719) 977-5160 ARNDT, Kristi L. COMM. COORD. (10) UNIVERSITY OF MINNESOTA 1313 5th St. SE, Ste. 207 Minneapolis, MN 55414 USA (612) 627-4555 Fax: (612) 627-4769 ARNETT, Patsy J. DIR. OF INDUSTRY REL.-PUB. AFF (31) BRENCO, INCORPORATED One Park West Circle, #201 Midlothian, VA 23113 USA (804) 794-1436 Fax: (804) 379-4668 ARNISON, Jan COMM. COORD. (12) INSTITUTE OF CHARTERED ACCOUNTANTS OF ALBERTA 580 Manulife Place 10180-101 St. Edmonton, AB T5J 4R2 Canada (403) 424-7391 Fax: (403) 525-8766 ARNOLD, Jenean ADVERTISING COORD. (17) CONTINENTAL/SILITE INT'L P.O. Box 53006 Oklahoma City, OK 73152 USA (405 528-3011 Fax: (405) 528-6338 ARNOLD, Kelly F. PR ASST. (30) THUNDER BAY HYDRO 34 N. Cumberland St. Thunder Bay, ON P7A 4L4 Canada (807) 343-1141 ARNOLD, Kelly L DIR., COMM. (18) PMH HEALTH RESOURCES, INC. 1201 S. 7th Ave. Phoenix, AZ 85007 USA (602) 238-3360 Fax: (602) 238-3665 ARNOLD, Martin H. DIR. OF CORP. COMM. (31) ITT RAYONIER, INC. 1177 Summer St. Stamford, CT 06904 USA (203) 964-4621 Fax: (203) 964-4333 ARNOLD, Mary M. PUBL. MGR. (12) CREDIT UNION EXECUTIVES SOCIETY 6410 Enterprise Lane, Ste. 300 Madison, WI 53719-1143 USA (608) 271-2664 Fax: (608) 271-2303 ARNOLD, Mary Beth COMM. CONSULTANT (18) WILLIAM M. MERCER, INC. 1001 22nd St. N. W. Ste. 400 Washington, DC 20037 USA (202) 331-5232 Fax: (202) 296-0909 ARNOLD, Patricia A. COMM. SPEC. (06) AMERICAN CYANAMID CO. One Cyanamid Plaza Wayne, NJ 0770 USA (201) 831-2412 Fax: (201) 831-3151 ARNOLD, Sandra DIR. CORP. COMM. (12) FANNIE MAE 3900 Wisconsin Ave., NW Washington, DC 20016 USA (202) 752-6576 Fax: (202) 752-4447 ARNOLD, Sharyn M. ASSOC. DIR. PUBLIC INFO. (21) SMITH KLINE BEECHAM One Franklin Plaza P.O. Box 7929 Philadelphia, PA 19101 USA (215) 751-7074 Fax: (215) 751-7655 ARNST, Albert (31) P.O. Box 2906 Portland, OR 97208 USA (503) 282-0053 ARRIGO, Theresa M. COMM. COORD. (31) MOORE CANADIAN DIVISION 5500 Explorer Dr. Mississauga, ON L4W 5C3 Canada (416) 602-1726 Fax: (416) 602-1731 ARRIOLA, Linda L. ACCT. MGR. (01) BOULEVARD PRINTING SERVICES 69 Lewis Rd. Guelph, ON N1H 1E9 Canada (519) 836-5050 ARROTT, Bill EXEC. VP (24) L.C. WILLIAMS & ASSOCIATES Two Prudential Plaza 180 N. Stetson Ave. Ste. 1500 Chicago, IL 60601 USA (312) 565-3900 Fax: (312) 565-1770 ARROWSMITH, Claire D. ALUMNI COORD. (10) HAWAII PACIFIC UNIVERSITY 1166 Fort St., Ste. 204 Honolulu, HI 96813 USA (808) 544-0207 Fax: (808) 544-1144 ARSENAULT, Sharon COMM. COORD. (29) BC TEL 5-3777 Kingsway Burnaby, BC V5H 3Z7 Canada (604) 432-2664 Fax: (604) 433-1241 ARTHUR, Patricia MGR., MGT. EMPL. COMM. (20) MOBIL CORPORATION Rm. 2D006 3225 Gallows Rd. Fairfax, VA 22037 USA (703) 86-3544 ARTHURS, Sandra J. MNG. CONSULTANT (31) SANDRA ARTHURS & ASSOCIATES 21 James St. West Guelph, ON N1G 1E3 Canada (416) 254-3053 ARTIS, Linda M. INFO. SPEC. (24) SAIC 101 Convention Center Dr. Las Vegas, NV 89109 USA (702) 794-7896 Fax: (702) 794-7008 ARTZ, Margaret (18) TORMA COMMUNICATIONS 2222 Bissonnet Houston, TX 77005 USA (713) 526-8518 ARVESEN, Holley K. PRINCIPAL (01) ARVESEN COMMUNICATIONS 4268 Quapaw Ave. San Diego, CA 92117 USA (619) 270-3449 ASATO, Lisa SR. COMM. REP. (07) HEWLETT-PACKARD COMPANY 3000 Hanover St. M/S 20AM Palo Alto, CA 94304 USA (415) 857-5141 ASH, Stuart (09) GOTTSCHALK ASH INTERNATIONAL DESIGN CONSULTANTS 11 Bishop Street Toronto, ON M5R 1N3 Canada (416) 963-9717 Fax: (416) 963-9351 ASHANIN, Lydia T. PUBL. SPEC. (31) YOUTH ENTERPRISES SYSTEM 6301 Central NW Albuquerque, NM 87104 USA (505) 831-2343 Fax: (505) 831-6022 ASHBURN, Jean PUBL. EDITOR (31) BROWN-FORMAN CORP. P.O. Box 1080 Louisville, KY 40201 USA (502) 774-7910 Fax: (502) 774-7876 ASHBY, Audrey DIR. OF PR (21) WYETH-AYERST LABORATORIES P.O. Box 8299 Philadelphia, PA 19101 USA (215) 971-5823 ASHBY, Linda C., ABC CONSULTANT (24) ASHBY & CO. 35 Elm Street Thunder Bay, ON P7A 3M7 Canada (807) 345-3737 Fax: (807) 344-9894 ASHE, Roberta COMM. COORD. (17) BROWN & WILLIAMSON TOBACCO CORP. P.O. Box 35090 Louisville, KY 40232 USA (502) 568-7452 Fax: (502) 568-7494 ASHE, Susan A., ABC PUBLIC AFFAIRS MGR. (17) KAISER ALUMINUM & CHEMICAL CORPORATION P.O. Box 15108 Spokane, WA 99215 USA (509) 927-6065 Fax: (509) 927-6140 ASHER, Jeffrey N. MANAGING DIRECTOR (23) ROLLINS, INC. PR Comm. Division 2170 Piedmont Rd., NE Atlanta, GA 30324 USA (404) 888-2215 Fax: (404) 888-2730 ASHER-RABUN, Leigh MGR., MARKETING COMM. (07) DUN & BRADSTREET SOFTWARE 3445 Peachtree Rd., NE Atlanta, GA 30326 USA (404) 239-3235 Fax: (404) 239-4933 ASHLEY, Judi PR EXEC. (03) FEDERATED FARMERS OF NZ INC. P.O. Box 715 Wellington New Zealand (4) 73-7269 Fax: (4) 737-269 ASHLEY, Linda J. EDITOR/COMM. CONSULTANT (07) 34543 Ryan Sterling Heights, MI 48310-5526 USA (313) 939-5766 ASHTON, David J. MGR. CORP. PUBL. (12) NATIONAL AUSTRALIA BANK 29th Floor 500 Bourke St. Melbourne, VIC, 3001 Australia (3) 641-3269 Fax: (3) 641-4925 E-Mail: VIC.ASHTODJ ASHTON, Kathleen L. PR ASST. (31) COMMUNITY HOSPITAL OF ANDERSON & MADISON COUNTY 1515 N. Madison Anderson, IN 46011 USA (317) 646-5128 ASPAN, Richard W. SR. MGR. PR (29) MCI COMMUNICATIONS CORP. 205 N. Michigan Ave. Chicago, IL 60601 USA (312) 938-4732 Fax: (312) 819-6745 E-Mail: MCI Mail 258-5170 ASPERY, John N., ABC CHIEF EXECUTIVE (24) ASPERY ASSOCIATES Parade House, 135 The Parade Watford, Herts, WD1 1NS England (923) 24-6404 Fax: (923) 24-6413 ASPIN, Jana Lee VP, COMM. (31) ALBUQUERQUE CONVENTION & VISITORS BUREAU 121 Tijeras, NE Albuquerque, NM 87102 USA (505) 243-3696 Fax: (505) 247-9101 ASSARAF, Roseann R. WRITER/CONSULTANT (24) 110 E. Hanover St. Newtown, PA 18940 USA (215) 968-9195 ASSELIN, Estelle SR. CONSULTANT (31) ALEXANDER CONSULTING GROUP 1200 Oxford Tower 10235-101 St. Edmonton, AB T5J 3G1 Canada (403) 423-1731 Fax: (403) 425-8259 ASSER, Eliot S. SR. VP (31) W.F. CORROON 2056 Hunters Field Rd. Kirkwood, MO 63122 USA (314) 725-0114 Fax: (314) 725-6957 ASTLE, Susan R. DIR. OF PUBL. (07) WANG LABORATORIES 1 Industrial Ave., M/S 019-31A Lowell, MA 01851 USA (508) 967-5317 Fax: (508) 967-6670 ASTON, Janice L. DIR. OF COMM. SVCS. (30) TENNECO GAS P.O. Box 2511, T1704 Houston, TX 77252 USA (713) 757-3704 Fax: (713) 757-6341 ASTOORIAN, D. Gregory (31) 33 Robinson St., #703 Hamilton, ON L8P 1Y8 Canada (416) 527-2983 E-Mail: greg.astoor.an@canrem.com ATHAIDE, Catherine G. DEVEL. ASSOC. (10) LITERACY ACTION, INC. 41 Marietta St., Ste. 900 Atlanta, GA 30303 USA (404) 818-7324 Fax: (404) 818-7322 ATKIN, Helen DIR. CORP. COMM. (25) MACMILLAN, INC. 866 Third Ave. New York, NY 10022 USA (212) 702-3788 Fax: (212) 605-9365 ATKINSON, Barbara (11) MOTOROLA GEG 510 S. Extension #2035 Mesa, AZ 85210 USA (602) 834-9340 ATLAS-BAINBRIDGE, Elly L. COMM. COORD. (10) GRAND RAPIDS COMMUNITY COLLEGE 151 Fountain NE Grand Rapids, MI 49503 USA (616) 771-3600 Fax: (616) 771-3605 ATOS, Merilee PR OFF. (31) GLENBOW MUSEUM 130 - 9th Ave., S.E. Calgary, AB T2G 0P3 Canada (403) 268-4161 Fax: (403) 262-4045 ATTWOOD, Ian (31) ATTWOOD ASSOCIATES LIMITED 62A Brougham Street P.O. Box 6154 Te Aro Wellington New Zealand (64) 382-8588 Fax: (64) 382-8584 ATWELL, Laura E. COM. REL. MGR. (25) ARIZONA REPUBLIC/PHOENIX GAZETTE P.O. Box 1950 Phoenix, AZ 85001 USA (602) 271-8078 Fax: (602) 271-8241 ATWOOD, Beth DIR. COMM. (18) TENNESSEE HOSPITAL ASSOCIATION 500 Interstate Blvd. South Nashville, TN 37210-4634 USA (615) 256-8240 Fax: (615) 242-4803 ATWOOD, Donna S. PRESIDENT (09) DONNA ATWOOD DESIGN & ILLUSTRATION 1137 W Culver St. Phoenix, AZ 85007 USA (602) 254-7168 ATZEN, Janice F. PR MGR. (18) FHP HEALTH CARE 18000 Studebaker Rd. Cerritos, CA 90701 USA (213) 809-5399 Fax: (213) 809-9604 AUCLAIR, Marcel SR. COMM. CONSULTANT (19) ALCAN SMELTERS & CHEMICALS, LTD. 1188 Sherbrooke St. W Montreal, QC H3A 3G2 Canada (514) 848-1234 Fax: (514) 848-8566 AUFDERHEIDE, Jan r. PR ASSOC. (21) UPJOHN COMPANY 7000 Portage Rd. Kalamazoo, MI 49001 USA (616) 323-6546 Fax: (616) 323-4225 E-Mail: Admoms: Jraufder AUFFENBERG, Thomas G. (31) MID-TOWN PRINTING CO. 2115 59th St. St. Louis, MO 63110 USA (314) 965-6113 Fax: (314) 647-2777 AUG, Mary Ann INTERIM VP (10) UNIVERSITY OF PITTSBURGH 400 Craig Hall Pittsburgh, PA 15260 USA (412) 624-4147 Fax: (412) 624-1021 AUGUSTINE, Maggie COM. REL. COORD. (16) PRINCIPAL FINANCIAL GROUP S-6 East Corp. Rel. Dept. Des Moines, IA 50392-0150 USA (515) 248-3289 Fax: (515) 248-8469 AULENBACH, Leonard L., II MGR., AV. COMM. (21) SMITH KLINE BEECHAM PHARMACEUTICALS One Franklin Plaza P.O. Box 7929 Philadelphia, PA 19101 USA (215) 751-5614 Fax: (215) 751-3902 AURELL, Barbara A. DIR., PENSION COMM. (31) AETNA CAPITAL MANAGEMENT INC. 151 Farmington Ave., YBB2 Hartford, CT 06156 USA (203) 275-4681 Fax: (203) 275-4693 AURICHIO, Kenneth ASSOC. EDITOR (31) INSTITUTE OF MANAGEMENT ACCOUNTANTS 10 Paragon Dr. Montvale, NJ 07645 USA (201) 573-6279 Fax: (201) 573-0639 AURNESS, Craig M. OWNER (22) WEST LIGHT STOCK & ASSIGNMENT PHOTO 2223 South Carmelina Ave. Los Angeles, CA 90064 USA (310) 820-7077 Fax: (310) 820-2687 AUSLANDER, Vivian CONSULTANT (24) VIVIAN AUSLANDER COMMUNICATIONS 411 Kentucky Ave. Berkeley, CA 94707 USA (510) 524-2941 Fax: (510) 526-3015 AUST, Edward GRAPHICS SPEC. (10) ALAMEDA COUNTY OFFICE OF EDUCATION 313 West Winton Ave. Hayward, CA 94544-1198 USA (510) 670-4119 AUST, Marilee E. COMM. EDITOR (18) MEDICAL GROUP MANAGEMENT ASSOCIATION 5116 S. Delaware St., #C-215 Englewood, CO 80110 USA (303) 397-7871 Fax: (303) 799-1683 AUSTIN, A. Blair DIR. OF COMM. (31) INDIANA CHAMBER OF COMMERCE One North Capital, Ste. 200 Indianapolis, IN 46204-2248 USA (317) 264-6897 Fax: (317) 264-6855 AUSTIN, Jack SES MGR. WELLINGTON (10) SPECIAL EDUCATION SERVICE P.O. Box 27-382 The Terrace Wellington New Zealand (4) 384-7644 Fax: (4) 385-1204 AUSTIN, Linda COMM. CONSULTANT (31) WILLIAM M. MERCER, INC. 200 Clarendon St. Boston, MA 02116 USA (617) 421-5613 Fax: (617) 421-5396 AVERY, Amy M. ASST. DIR. PR (18) MANCHESTER MEMORIAL HOSPITAL 71 Haynes St. Manchester, CT 06040 USA (203) 647-4752 Fax: (203) 647-6873 AVERY, Cam DIR. CORP. COMM. (30) BC GAS INC. 1066 West Hastings St. Vancouver, BC V6E 3A3 Canada (604) 443-6637 Fax: (60) 443-6683 AVERY, Jane C. PRESIDENT (20) AVERY ENTERPRISES P.O. Box 944 Wolfeboro, NH 03894-0944 USA (603) 569-4159 AVERY, Mary SR. COMM. DESIGNER (02) SUNDSTRAND CORPORATION 3381 Forestview Rd. Rockford, IL 61109 USA (815) 226-2655 Fax: (815) 226-2655 AVILA, Yvonne R. DIR. OF COMM. (28) PORT OF LONG BEACH 925 Harbor Plaza Long Beach, CA 90802 USA (213) 590-4121 Fax: (213) 495-4368 AVRAMIS, Dora PUB. AND PUBL. OFFICER (31) TORONTO PUBLIC LIBRARY 281 Front St. East Toronto, ON M5A 4L2 Canada (416) 393-7567 AWALT, Jeff SR. INVESTOR REL. REP. (20) MITCHELL ENERGY & DEVELOPMENT CORP. P.O. Box 4000 The Woodlands, TX 77380 USA (713) 377-5661 Fax: (713) 377-5802 AXELSON, Jeanine MGR., EMP. COMM. (31) JOHNSON CONTROLS, INC. 507 East Michigan St. Milwaukee, WI 53201 USA (414) 274-4816 Fax: (414) 274-5125 AYERS, Thomas L. DIR., PUBLIC AFF. (10) UNIVERSITY OF ST. THOMAS 380 Montrose Blvd. Houston, TX 77006 USA (713) 525-3110 Fax: (713) 525-3101 AYLESWORTH-SPINK, Shelley COMM. SPEC. (17) GOODYEAR CANADA INC. RR #7 Napanee, ON K7L 3R2 Canada (613) 354-7745 Fax: (613) 354-7740 AYLSWORTH, Jeanine PUBLIC AFF. ADMIN. (28) BC RAIL LTD. P.O. Box 8770 Vancouver, BC V6B 4X6 Canada (604) 984-5204 Fax: (604) 984-5004 AYRE, Ricky C. COMM. SPEC. (30) WESTERN RESOURCES, INC. P.O. Box 889 Topeka, KS 66601 USA (913) 575-6467 Fax: (913) 575-6399 B BABER, Anne, ABC (24) BABER & ASSOCIATES 13433 W. 80th Terrace Lenexa, KS 66215 USA (913) 894-4212 BABIK, Karen DIR., MKTG. PLAN & DEV. (16) HOME LIFE INSURANCE COMPANY One Centennial Ave. Piscataway, NJ 08855 USA (908) 980-8318 Fax: (908) 980-8320 BABIN, Jacques ACCT. EXEC. (24) PUBLIC WORKS CANADA Sir Charles Tupper Bldg. Rm. #D-317 Ottawa, ON K1A 0M2 Canada (613) 736-3104 Fax: (613) 736-2039 BABIN, Mary S. MGR. OF COMM. (02) HONEYWELL, INC., SPACE SYSTEMS GROUP/CLEARWATER 13350 U.S. Highway 19 N. Clearwater, FL 34624 USA (813) 539-5022 Fax: (813) 539-3447 BABINEC, Michelle D. (31) W.D. LONG ENTERPRISES c/o 1143 East Frye Rd. Phoenix, AZ 85044 USA (602) 265-0544 Fax: (602) 650-1677 BABIUK, Colin B. PR COORD. (18) EDMONTON GENERAL HOSPITAL 11111 Jasper Ave. Edmonton, AB T5K 0L4 Canada (403) 482-8216 Fax: (403) 482-8635 BACA, Wendy SALES MGR. (24) MEDIALINK 708 3rd Ave. New York, NY 10017 USA (212) 682-8300 Fax: (212) 682-2370 BACEY, Christopher (31) U S SURGICAL CORP. 150 Aiken St. Norwalk, CT 6856 USA BACHICHA, Anna PUBLIC AFFAIRS SPEC. (31) US DEPARTMENT OF ENERGY P.O. Box 5400 Albuquerque, NM 87115 USA (505) 845-5653 Fax: (505) 845-6206 BACHMAN, Kathryn DIR. OF ADVER. & PROMO. (01) ARBITRON COMPANY 142 West 57th St. New York, NY 10019 USA (212) 887-1374 Fax: (212) 887-1558 BACHRACH, Henry B., ABC CONSULTANT, RETIRED GE CORP. (31) P.O. Box 146 Fairfield, CT 06430 USA (203) 259-6358 BACON, Barbara A. PR MGR. (23) PRICE WATERHOUSE 1251 Avenue of the Americas New York, NY 10020 USA (212) 819-4973 Fax: (212) 790-6620 BACON, Mark S. (31) 8046 MacKenzie Ct. Las Vegas, NV 89129 USA (702) 658-1319 BACON, Patricia (24) ACCESS TO MARKETS 4576 Anhalt Rd. Kelowna, BC V1W 1P6 Canada (604) 764-1131 Fax: (604) 764-1131 BACON, Rob EXEC. VP (31) BACON'S INFORMATION, INC. 332 S. Michigan Ave. Chicago, IL 60604 USA (312) 922-2400 BACQUE, Harvey G. ASST. TO THE SUPREME KNIGHT (31) KNIGHTS OF COLUMBUS SUPREME COUNCIL One Columbus Plaza New Haven, CT 06510-3326 USA (203) 772-2130 Fax: (203) 865-2310 BACSO, George A. PRESIDENT (14) FINE PRINT TYPOGRAPHY, INC. 3650 Habersham Rd. NW Ste. 103 Atlanta, GA 30305 USA (404) 233-9850 Fax: (404) 240-0284 BACZENAS, Patrick J. COMM. COORD. (29) GTE P.O. Box 307 Wentzville, MO 63385 USA (314) 639-3062 BADALAMENTI, Cathleen WRITER/EDITOR (29) AT&T SYSTEMS LEASING CORPORATION 255 Telegraph Road Bloomfield Hills, MI 48013 USA (313) 339-1353 Fax: (313) 339-1590 BADELY, Nancy PUBLIC AFF. MGR. (12) CALIFORNIA BANKERS ASSOCIATION 455 Market St., 17 Floor San Francisco, CA 94105 USA (415) 882-4222 Fax: (415) 882-4220 BADGER, Lynn A. MGR., COMM. (31) CANADIAN RED CROSS SOCIETY ONTARIO DIVISION 5700 Cancross Court Mississauga, ON L5R 3E9 Canada (416) 890-1000 Fax: (416) 890-1008 BADNER, George, Jr. ASST. DIR. OF COMM. (10) PENNSYLVANIA STATE EDUCATION ASSOCIATION Box 1724 400 N. Third St. Harrisburg, PA 17105 USA (717) 255-7123 Fax: (717) 255-7124 BAEHR, Judith D. (31) BAEHR COMMUNICATIONS 382 Plainfield Rd. Concord, MA 01742 USA (508) 369-5981 BAER, Ellen H. DIR., COMM. & EDUC. (30) NORTH CAROLINA ALTERNATIVE ENERGY CORP. P.O. Box 12699 Res. Triangle Park, NC 27709 USA (919) 361-8000 Fax: (919) 544-6149 BAER, Irene R. (27) 3494 N. Cramer St. Milwaukee, WI 53211 USA (414) 962-6554 BAER, Michael Z. MGR. OF EMP. COMM. (23) THE WEST COMPANY 1041 West Bridge St. Phoenixville, PA 19460 USA (215) 935-4629 Fax: (215) 935-4737 BAGG, Frederick, ABC DIR. COMM. REL. (18) ST. FRANCIS HOSPITAL CENTER 1600 Albany St. Beech Grove, IN 46107 USA (317) 783-8312 Fax: (317) 784-4675 BAGG-MORGAN, Kathleen DIR. OF COMM. (31) DIOCESE OF ST. AUGUSTINE P.O. Box 24000 11625 Old St. Augustine Rd. Jacksonville, FL 32241-4000 USA (904) 262-3200 Fax: (904) 262-0698 BAGWORTH, Nancy E. (31) 171 Atlas Ave. Toronto, ON M6C 3P4 Canada (416) 658-7347 Fax: (416) 658-1016 BAHR, Nancy C. COMM. SPEC. (18) ST. FRANCIS HOSPITAL, INC. 7th & Clayton St. P.O. Box 2500 Wilmington, DE 19805 USA (302) 575-8263 Fax: (302) 421-4167 BAILEY, Connie L. COORD. (31) IOWA STATE UNIVERSITY 123 O&L Bldg. Transfer Office Ames, IA 50011 USA (515) 294 -5640 Fax: (515) 294-3751 BAILEY, Don F. PROGRAM COORD. (10) UNIVERSITY OF VICTORIA P.O. Box 1700 Victoria, BC V8W 2Y2 Canada (604) 721-7629 Fax: (604) 721-8653 BAILEY, Dori S. MGR., CORP. COMM. (29) PACIFIC BELL 140 New Montgomery, Rm. 607 San Francisco, CA 94105 USA (415) 542-4033 Fax: (415) 974-5142 BAILEY, Gregory MGR., CORP. COMM. (17) JOSTENS, INC. 5501 Norman Center Dr. Minneapolis, MN 55437 USA (612) 830-3374 Fax: (612) 830-0818 BAILEY, Jean C. (31) 1807 Sabine Ct. College Station, TX 77840 USA (409) 693-6577 BAILEY, Lisa J. COMM. SPEC. (11) SEC DONOHUE INC. 4738 N. 40th Sheboygan, WI 53083 USA (414) 458-8711 Fax: (414) 458-0537 BAILEY, Robin W. PRESIDENT (01) R.B. COMMUNICATIONS 776 E. Thacker St. Des Plaines, Il 60016 USA (708) 803-4413 Fax: (708) 803-4413 BAILEY, Ruth PR MGR. (12) BANK OF CALIFORNIA, THE 400 California St., 400-9 San Francisco, CA 94104 USA (415) 765-3213 Fax: (415) 765-2841 BAILOR, Ann W. PUBLIC INFO. COORD. (31) SPOKANE REGIONAL SOLID WASTE & DISPOSAL PROJECT W. 808 Spokane Falls Blvd. Spokane, WA 99201 USA (509) 456-7403 Fax: (509) 456-7409 BAIN, Don B. ASST. MGR. (12) INVESTORS GROUP INC. 447 Portage Ave. Winnipeg, MB R3C 3B6 Canada (204) 956-8551 Fax: (204) 943-0021 BAINES, Donna M. CLIENT PROJ. MGR. (12) FREDDIE MAC 1759 Business Center Dr. P.O. Box 1480 Reston, VA 22090 USA (703) 733-4816 Fax: (703) 733-4593 BAIRD, Patricia, ABC CONSULTANT (31) 180 Niagara St. Apt. 412 Toronto, ON M5V 3E1 Canada (416) 363-9168 BAIRD-MITCHENER, Michealle ASST MKTG. DIR. (24) BUCHER, WILLIS & RATLIFF CONSULTING ENGINEERS 7920 Ward Parkway, Ste. 100 Kansas City, MO 64114-2021 USA (816) 363-2696 Fax: (816) 363-0027 BAISTROCCHI, Lucie DIR. COMM. (18) SURREY MEMORIAL HOSPITAL 13750 96th. Ave. Surrey, BC V3V 1Z2 Canada (604) 585-5534 BAITTINGER, Anne S. PUBLIC AFF. MGR. (31) BROOKHAVEN NATIONAL LABORATORY 35 Brookhaven Ave. Upton, NY 11973 USA (516) 282-2345 Fax: (516) 282-3368 BAKER, Amy PUB. AFF. ASST. (18) KAISER PERMANENTE MEDICAL CARE PROGRAM 410 N. Lakeview Ave. Anaheim, CA 92807 USA (714) 978-4689 Fax: (1\714) 978-4689 BAKER, Annie M. ACCT. SUPV. (24) HILL AND KNOWLTON, INC. 820 Mililani St., Ste. 400 Honolulu, HI 96813 USA (808) 521-5391 Fax: (808) 537-6836 BAKER, Carole L. DIR. OF MKTG. (31) ASSOCIATED JEWISH COMMUNITY FEDERATION OF BALTIMORE 101 W. Mount Royal Ave. Baltimore, MD 21201 USA (410) 727-4828 Fax: (410) 783-8991 BAKER, Cindy MGR., YOUNG HEROES' CLUB (18) ARNOLD PALMER HOSPITAL FOR CHILDREN & WOMEN 92 West Miller St. Orlando, FL 32806-2036 USA (407) 841-5111 Fax: (407) 237-6328 BAKER, Debbie A. WORKPLACE COMM. COORD. (31) UNITED WAY SERVICES ALLEGHENY COUNTY One Smithfield St. P.O. Box 735 Pittsburgh, PA 15230-0735 USA (412) 456-6865 Fax: (412) 394-5376 BAKER, Don M. PUBLIC AFFAIRS MGR. (20) SHELL OIL COMPANY P.O. Box 10 Norco, LA 70079 USA (504) 465-6811 Fax: (504) 465-7248 BAKER, Holly M. ASST. DIR. OF MEDIA REL. (24) BUTLER UNIVERSITY 4600 Sunset Ave. Public Aff. JH-135 Indianapolis, IN 46208 USA (317) 283-9821 Fax: (317) 283-9866 BAKER, Irma MGR. EMP. COMM. (29) OHIO BELL TELEPHONE COMPANY 45 Erieview Plaza, Rm. 870 Cleveland, OH 44114 USA (216) 822-4124 BAKER, Jane C. DIR OF COMM. (31) FIRST BAPTIST CHURCH P.O. Box 4309 808 Needham St. Modesto, CA 95352-4309 USA (209) 521-0181 Fax: (209) 523-2975 BAKER, Jo VP, PRINTING & COMMUNICATIONS (16) TRANSPORT LIFE INSURANCE COMPANY 714 Main Street Fort Worth, TX 76102 USA (817) 390-8169 Fax: (817) 347-3297 BAKER, Laura E. DIR. MKTG. COMM. (31) SYSTEMS CONTROL 246 Sobrante Way Sunnyvale, CA 94086 USA (408) 481-3900 Fax: (408) 481-3929 BAKER, Lee P. MKTG. MGR. (31) UNITED WAY OF THE SAINT PAUL AREA 166 Fourth St. East, Ste. 100 St. Paul, MN 55101-1448 USA (612) 291-8344 Fax: (612) 291-8353 BAKER, Lynda E. EMP. COMM. COORD. (30) SOUTHERN CALIFORNIA EDISON 2244 Walnut Grove Ave. Rosemead, CA 91770 USA (818) 302-7940 Fax: (818) 302-8066 BAKER, Mar Dee DIR., OF INT. DEV. (23) KPMG PEAT MARWICK Two First Union Center Ste. 2800 Charlotte, NC 28282-8290 USA (704) 335-5318 Fax: (704) 335-5377 BAKER, Martha S. EMP. INFO. SPEC. (30) KENTUCKY UTILITIES CO. One Quality St. Lexington, KY 40507 USA (606) 255-2100 Fax: (606) 288-1125 BAKER, Michelle Seay MGR. OF COMM. (31) GREATER DALLAS CHAMBER OF COMMERCE 1201 Elm St., Ste. 2000 Dallas, TX 75270 USA (214) 746-6777 Fax: ((214) 746-6748 BAKER, Paul A. GEN. ASSIGNMENT WRITER (12) CREDIT UNION NATIONAL ASSOCIATION, INC. 5710 Mineral Point Rd. Madison, WI 53705 USA (608) 231-4085 Fax: (608) 231-4370 BAKER, Robert R., Jr. MNG. DIR. (31) ALEXANDER & ALEXANDER CONSULTING GROUP 10451 Mill Run Circle Owing Mills, MD 21117 USA (410) 363-5517 Fax: (410) 363-5499 BAKER, Roger, ABC DIR. OF COMM. (17) AMERICAN BRANDS, INC. 1700 E. Putnum Ave.. P.O. Box 811 Old Greenwich, CT 06870-0811 USA (203) 698-5148 Fax: (203) 698-0706 BAKER, Sheri L. MGR. PUBLIC AFF. SVCS. (13) COCA-COLA USA P.O. Drawer 1734 Atlanta, GA 30301 USA (404) 676-2831 BAKER, Zdenka COMM. OFF. (16) MANITOBA PUBLIC INSURANCE CORPORATION Box 6300, 9th Fl. 330 Graham Ave. Winnipeg, MB R3C 4A4 Canada (204) 9985-7122 Fax: (204) 942-2216 BAKEWELL, Kevin VP, PUBLIC & GOVT. AFFAIRS (31) AAA AUTO CLUB SOUTH P.O. Box 31087 Tampa, FL 33631 USA (813) 289-5057 Fax: (813) 289-1340 BAKKEN, Kristine M. COMM. DIR. (12) MARK TWAIN BANCSHARES 8820 Ladue St. Louis, MO 63124 USA (314) 889-0781 Fax: (314) 889-0784 BAKKER, Diane M. EDITOR/JOURNALS (18) CANADIAN HOSPITAL ASSOCIATION 17 York St., Ste. 100 Ottawa, ON K1N 9J6 Canada (613) 238-8005 Fax: (613) 238-29924 BAKSHI, Ravi PRESIDENT (14) MIRACOM, INC. 845 Toronto Dominion Tower Edmonton, AB T5J 2Z1 Canada (403) 420-9000 Fax: (403) 428-3844 BALCERZAK, Susan E. MGR. COMM. & TRADING (13) KRAFT GENERAL FOODS Three Lakes Dr. Northfield, IL 60093-2758 USA (708) 646-7240 Fax: (708) 646-7768 BALCH, Ann CORP. COMM. OFF. (31) CO-OP ATLANTIC P.O. Box 750 Moncton, NB E1C 8N5 Canada (506) 858-6382 Fax: (506) 858-6382 BALDHOFF, Cinthia J. EDITOR OF PUBL. (31) DSC COMMUNICATIONS CORP. 1000 Coit Rd. Plano, TX 45075-5813 USA (214) 519-4229 Fax: (214) 519-2321 BALDRIDGE, Melissa Anne PARA-APPRAISER (31) FURNITURE APPRAISAL SERVICE OF TEXAS 6404 Schuler Houston, TX 77007 USA (713) 666-2222 BALDWIN, Cathy A. COMM. (17) WILLAMETTE INDUSTRIES, INC. 3800 First Interstate Twr. Portland, OR 97201 USA (503) 227-5581 Fax: (503) 273-5609 BALDWIN, Mary Burt EDITOR INTELEADS (17) INTEL CORPORATION 3535 Garrett Dr. Santa Clara, CA 95052 USA (408) 765-1427 BALL, Signe NATL. MGR. ADVER. & PUBLICITY (31) DELOITTE HASKINS & SELLS 95 Wellington St. West, Ste. 1000 Toronto, ON M5J 2P4 Canada (416) 947-8235 Fax: (416) 947-8247 BALLANTYNE-OSBORNE, Cathy PUBL. ASST. (31) ASSOCIATION OF KINSMEN AND KINETTE CLUBS 1920 Hal Rogers Dr. Cambridge, ON N3C 5C6 Canada (519) 653-1920 Fax: (519) 650-1091 BALLARD, Lisa MGR., ADVER. & PROMO. (31) COMSAT WORLD SYSTEMS 950 L'enfant Plaza SW Washington, DC 20024 USA (202) 863-6146 Fax: (202) 863-4121 BALLBACH, William C. DIR. OF CLIENT SVCS. (09) JACK HOUGH ASSOCIATES INC. 25 Seir Hill Rd. Norwalk, CT 06850 USA (203) 846-2666 Fax: (203) 847-8477 BALLENDINE, Jo-Anne PR MGR. (18) SHOCK TRAUMA AIR RESCUE SOCIETY 1441 Aviation Park NE P.O. Box 570 Calgary, AB T2E 8M7 Canada (403) 295-1811 Fax: (403) 275-4891 BALLESCA, Javier ORGANIZATIONAL COMM. MGR. (17) SERVICIOS CONDUMEX, SA DE C.V. Paseo Del Rio, #186 Chimalistac San Angel Mexico City, DF, 01070 Mexico (5) 550-8177 Fax: (5) 550-4775 BALLESTEROS, Marcelino D. STAFF COMM. SPEC. (07) IBM PHILIPPINES, INC. 8757 Paseo De Roxas Makati Metro Manila Philippines (2) 817-8544 Fax: (2) 817-3325 BALLI-DUMAS, Irene ASST. MGR. (17) SONY SAN DIEGO MANUFACTURING CENTER 16450 West Bernardo Dr. San Diego, CA 92127 USA (619) 673-2711 Fax: (619) 673-3015 BALOG, Beverly A. PUBL. EDITOR & COMM. SPEC. (16) EQUITABLE LIFE INSURANCE COMPANY OF CANADA 1 Westmount Rd. N. Waterloo, ON N2J 4C7 Canada (519) 886-5110 Fax: (519) 886-4236 BALS, Jeffrey W. CORP. EMP. COMM. MGR. (18) FHP HEALTH CARE 10540 Talbert Ave. East Tower Fountain Valley, CA 92708 USA (714) 963-7233 Fax: (714) 964-2741 BALSERA, Manuel EXECUTIVE (24) CORPORACION MULTIMEDIA Plaza De Las Cortes 4, Piso 8 Madrid, 28014 Spain (341) 429-5203 Fax: (341) 429-3880 BALSHAW, Brian Lance MGR. SIR PUBLISHING/EXEC. OFF. (25) ROYAL SOCIETY OF NEW ZEALAND c/o 9 Stanhope Grove, Korokoro Lower Hutt New Zealand (4) 472-7421 Fax: (94) 473-1841 BALTAYAN, Claudette MGR., PUBL. & MEDIA REL. (06) HOECHST CANADA, INC. 800 Rene-Levesque Blvd. West Montreal, QC H3B 1Z1 Canada (514) 871-5522 Fax: (514) 871-5526 BALTZER, Paul W. MGR. CREATIVE RESOURCES (21) MARION MERRELL DOW INC. 9300 Ward Parkway Kansas City, MO 64114 USA (816) 966-4000 Fax: (816) 966-3270 BANDES, Rhonda B. COMM. COORD. (30) FLORIDA POWER & LIGHT 9250 W. Flagler St. P.O. Box 029100 Miami, FL 33102 USA (305) 552-4575 Fax: (305) 552-2144 BANDUCCI, Lori MGR., PR (31) ORE-IDA FOODS, INC. 220 W. Park Center Blvd. Boise, ID 83706 USA (208) 383-6100 BANGS, Gregg B. DIR. MGR., COMM. (12) AMERICAN EXPRESS TRAVEL RELATED SERVICES CO. INC. World Financial Center American Express Tower New York, NY 10285-3130 USA (212) 640-3383 Fax: (212) 619-9743 BANKS, Elizabeth SR. COMM. CONSULTANT (16) THE TRAVELERS COMPANY One Tower Square, 8CR Hartford, CT 06183-4070 USA (203) 277-4729 BANKS, Ginger COMM. DIR. (31) STATE BAR OF TEXAS P.O. Box 12487 Capitol Station Austin, TX 78711 USA (512) 463-1415 Fax: (512) 463-7388 BANKS, Marcia DIR. OF DEV. (18) ARTHRITIS FOUNDATION 1733 South 1100 East Salt Lake City, UT 84105 USA (801) 486-4993 BANNARD, Rhonda K. DIR., COMM. (18) MARCH OF DIMES 1228 W. Coronado Ave. Phoenix, AZ 85007 USA (602) 266-9933 Fax: (602) 266-9793 BARABAS, Anna Marie SR. INFO. OFF. (31) MUNICIPALITY OF METROPOLITAN TORONTO Stn. 1080, 8th Fl., Metro Hall 55 John Street Toronto, ON M5V 3C6 Canada (416) 392-4998 Fax: (416) 397-5247 BARAGER, Wendy COMM. SPEC. (12) FLORIDA BANKERS ASSOCIATION P.O. Box 538847 Orlando, FL 32853-8847 USA (407) 896-6511 Fax: (407) 896-9720 BARAKIS, Katherine COMM. MGR. (12) COMMONWEALTH BANK OF AUSTRALIA 385 Bourke St., Level 6 Internal Communications Melbourne, VIC, 3000 Australia (3) 604-9041 BARBE, Philippe EXT. & CORP. AFF. MGR. (31) EXXON CHEMICAL INTERNATIONAL Mechelsesteenzeq 363 Kraainem, 1950 Belgium (2) 769-3457 Fax: (2) 769-3446 BARBER, Frank E. COM. RELATIONS SPEC. (31) NOVACOR CHEMICALS (CANADA) LTD. P.O. Box 3054 Sarnia, ON N7T 7V1 Canada (519) 332-1212 Fax: (519) 332-1130 BARBER, Paul PR MGR. (12) ABBEY NATIONAL PLC Abbey House, Baker St. London, NW1 6XL England (71) 726-1241 Fax: (71) 726-1015 BARBER, Sharon DIR. OF COMM. (10) AMERICAN ASSEMBLY OF COLLEGIATE SCHOOLS OF BUSINESS 605 Old Ballas Rd., Ste. 220 St. Louis, MO 63141-7077 USA (314) 872-8481 Fax: (314) 872-8495 BARBIN, Stevi-Lee COMM. SVCS. COORD. (06) EXXON CHEMICAL COMPANY 580 Westlake Plaza, 12th Fl. Houston, TX 77079 USA (713) 584-7686 Fax: (713) 584-7695 BARBO, John A. MGR., CLIENT SVCS. (14) MEDIA DISTRIBUTION SERVICES 307 W. 36th St. New York, NY 10018 USA (212) 279-4800 BARBOSA, Diane M. WRITER/EDITOR CONSULTANT (31) 4460 Flying C Rd. Shingle Spring, CA 95682 USA (916) 676-2630 BARBOUR, Henrietta MGR. MIS SUPPORT SVCS. (13) HARDEE'S FOOD SYSTEMS, INC. P.O. Box 1619 Rocky Mount, NC 27802-1619 USA (919) 977-8668 BARCHAS, Karen J. PARTNER (31) BARCHAS ANTTILA CORPORATE COMMUNICATIONS 20 Friar Tuck Lane San Rafael, CA 94901 USA (415) 453-2277 Fax: (415) 454-0141 BARCHFELD, Charles J. (31) 4121 Tuxey Ave. Pittsburgh, PA 15227 USA BARCHINE, Margaret DIR. OF PUBLIC INFO. (31) MUSIKFEST 22 Bethlehem Plaza Bethlehem, PA 18018 USA (215) 861-0678 Fax: (215) 861-2644 BARDY, Marianne (31) 5278 Cobble Creek Rd. Salt Lake City, UT 84117 USA (801) 278-8395 BAREFIELD, Kimberley A. VP (25) CONTINENTAL COMMUNICATIONS GROUP 12600 W. Cedar Dr. Denver, CO 80228 USA (303) 988-7580 Fax: (303) 989-4805 BARFIELD, Kelle SR. COMM. SPEC. (30) ENTERGY OPERATIONS, INC. 1340 Echelon Pkwy Jackson, MS 39213 USA (601) 984-9654 Fax: (601 984-9659 BARGER, Richard B., ABC COMM. CONSULTANT (24) BARGER CONSULTING 1156 Queen's Place Kansas City, MO 64131-3264 USA (816) 942-2228 Fax: (816) 942-2228 BARIL, Raymond J. VP (31) COMMUNICATIONS CNW INC. 1350 Sherbrooke Ouest, Ste. 1025 Montreal, QC H3G 1J1 Canada (514) 842-2520 Fax: (514) 842-3745 BARITEAU, Pierrette RELATIONNISTE CONSULTANTE (31) 4512 Hutchison Montreal, QC H2V 3Z9 Canada (514) 276-3919 Fax: (514) 274-2261 BARKER, Brenda MGR., TRAINING & COMM. (17) BLACK & DECKER CANADA, INC. 100 Central Ave. Brockville, ON K6V 4N8 Canada (613) 342-6641 Fax: (613) 342-2257 BARKER, Patricia R. COMM. COORD. (23) MILLER, NASH, WIENER, HAGER & CARLSEN 111 S.W. Fifth Ave., 35th Fl. Portland, OR 97204 USA (503) 224-5858 Fax: (503) 224-0155 BARKIN, Robert (12) ICMA RETIREMENT CORP. 777 North Capitol St. NE Washington, DC 20002 USA (202) 962-8212 BARKLEY, Robbie T. COMM. DIR. (18) AMERICAN HEART ASSOCIATION Box 681550 Metropolitan Region Indianapolis, IN 46268-1550 USA (317) 876-4650 Fax: (317) 876-4859 BARLAGE, Kelly M. PROCEDURES WRITER (12) SOURCE ONE MORTGAGE SERVICES CORPORATION 27555 Farmington Rd. Farmington Hills, MI 48339-3357 USA (313) 488-7780 Fax: (313) 488-7512 BARLAS, Kari MKTG. ASSOC. (25) SLACK INCORPORATED 6900 Grove Rd. Thorofare, NJ 08086 USA (609) 848-1000 Fax: (609) 853-5991 BARLETTA, Annette (20) 5 Perry Ct. Armonk, NY 10504 USA BARLEY, Gilbert R. COMM. DIR. (02) THIOKOL CORPORATION 2475 Washington Blvd. Ogden, UT 84401 USA (801) 629-2254 Fax: (801) 629-2251 BARNARD, Brenda J., ABC SR. MGR., MARKETING (12) UNIVERSITY FEDERAL CREDIT UNION 11714 Spotted Horse Dr. Austin, TX 78759 USA (512) 346-4728 Fax: (512) 467-2762 BARNARD, Sarah PROJECT MGR. (10) KIWANIS INTERNATIONAL 3636 Woodview Trace Indianapolis, IN 46268 USA (317) 875-8755 Fax: (317) 879-0204 BARNEBEY, Kathleen A. COORD. UNIV. SPEC. EVENTS (10) PORTLAND STATE UNIVERSITY P.O. Box 751 Portland, OR 97207-0751 USA (503) 725-5318 BARNES, James E. EMP. COMM. SPEC. (29) AT&T BELL LABORATORIES Rm. 1A 425, 101 JFK Pwy. P.O. Box 1101 Short HIlls, NJ 07078-0996 USA (201) 564-2263 Fax: (201) 564-4104 BARNES, Joseph L. PUBLIC AFF. DIR. (924) U S NAVY BAND Washington Navy Yard Washington, DC 20374-5054 USA (703) 425-8014 Fax: (703) 433-4108 BARNES, Kevin A. COMM. COORD. (23) ARTHUR ANDERSEN & CO. 777 E. Wisconsin Ave. Milwaukee, WI 53202 USA (414) 283-3519 BARNES, Margo L. VP (12) PNC FINACIAL CORP. Fifth Ave. and Wood St. 28th Floor Pittsburgh, PA 15222 USA (412) 762-4304 Fax: (412) 762-3463 BARNES, Robert J. PRINCIPAL (14) ROBERT BARNES DESIGN 5501 W. Irving Park Rd. Chicago, IL 60613 USA (312) 794-1717 Fax: (312) 282-2572 BARNES, Roy V. VP, PR (24) STONE, AUGUST, BAKER COMMUNICATIONS COMPANIES 1301 West Long Lake Rd. Ste. 350 Troy, MI 48098 USA (313) 641-0400 Fax: (313) 641-0425 BARNETT, Dennis PRESIDENT (09) BARNETT DESIGN GROUP 270 Lafayette St. New York, NY 10012 USA (212) 431-7130 Fax: (212) 219-8976 BARNETT, Harold MGR., CORP. COMM. (16) BLUE CROSS/BLUE SHIELD OF FLORIDA 532 Riverside Ave. P.O. Box 1798 Jacksonville, FL 32231-0014 USA (904) 791-4216 Fax: (904) 791-46594 BARNFATHER, Maurice CHIEF EXECUTIVE (31) BARNFATHER ASSOCIATES 44A Floral Street Covent Garden London, WC2E 9DA England (71) 497-2225 Fax: (71) 497-9295 BARNHARDT, Dennis L. COMM. DIR. (18) MEDICAL GROUP MANAGEMENT ASSOCIATION 104 Inverness Terrace East Englewood, CO 80112-5306 USA (303) 3977870 Fax: (303) 799-1683 BARNSDALE, Mary L. PR MGR. (29) AT&T 2300 Camino Ramon, Rm. 300 San Ramon, CA 94583 USA (510) 815-8384 Fax: (510) 815-8379 E-Mail: attmaillbarnsdale BARON-TAL, Ayelet PROJECT DIR. (31) COMQUEST RESEARCH GROUP: A DIV OF BBM BUREAU OF MEASUREMENT 1500 Don Mills Rd., STe. 305 Toronto, On M3B 3L7 Canada (416) 445-9800 Fax: (416)445-8644 BARR, David J. DIR. CORP. COMM. (28) ALBERTA MOTOR ASSOCIATION P.O. Box 8180, Stn. "F" Edmonton, AB T6H 5X9 Canada (403) 430-5693 Fax: (403) 430-5676 BARR, Diana Lynn PRODUCT MGR. VOICE PRODUCTS (29) SOUTHWESTERN BELL TELECOM 1000 Des Peres Rd., Ste. 180 St. Louis, Mo 63131 USA (3114) 822-5742 Fax: (314) 822-6410 BARR, Doug GEN. MGR., SALES & MKTG. (07) GCS LIMITED P.O. Box 3055 Wellington New Zealand (4) 095-0423 Fax: (4) 71-1223 BARR, John J. DIR. PR (24) BURSON-MARSTELLER Ste. 910, 1100 Melville St. Vancouver, BC V6E 4A6 Canada (604) 684-1481 Fax: (604) 684-6981 BARRACLOUGH, Tunde I. (20) ESSO RESOURCES CANADA LTD. 237 4th Ave., SW 23rd Fl. Calgary, AB T2P 0H6 Canada (403) 237-3682 BARRADOUGH, Pamela STAFF COMM., HUMAN RESOURCES (07) DATABANK SYSTEMS LIMITED c/o 4 Crawford Rd., Kilbirnie Wellington New Zealand (4) 474-5506 Fax: (4) 474-5522 BARRATI-SALLANI, Patty (31) US DEPARTMENT OF ENERGY P.O. Box 3090 Carlsbad, NM 88221 USA (505) 885-7337 Fax: (505) 887-1855 BARRETT, Anne T. DIR. CORP. COMM. (17) THERMO ELECTRON CORPORATION 81 Wyman St. P.O. Box 9046 Waltham, MA 02254-9046 USA (617) 622-1117 Fax: (617) 622-1207 BARRETT, Barbara EXEC. VP (09) PANGBORN DESIGN, LTD. 275 Iron St. Detroit, MI 48207 USA (313) 259-3400 Fax: (313) 259-5690 BARRETT, Patricia R. (31) 62 MacKenzie Crescent Toronto, ON M6J 1T1 Canada (416) 588-8784 BARRETT, Randi PUBL. AFF. (06) LYONDELL PETROCHEMICAL COMPANY 1221 McKinney Houston, TX 77010 USA (713) 652-4153 Fax: ((713) 652-4151 BARRETT, William R. DIR. OF CORP. COMM. (31) SERVICE CORPORATION INTERNATIONAL 1929 Allen Parkway Houston, TX 77219 USA (713) 525-9728 Fax: (713) 525-5288 BARRETT, William J. MEDIA DESIGNER/TECH. WRITER (13) CARL ZEISS One Zeiss Dr. Products Div. Division Thornwood, NY 105994 USA (914) 681-7793 Fax: (914) 681-7409 BARRETT SANDERSON, Leslie SR. PUBLIC AFF. (30) ONTARIO HYDRO 700 University Ave., A14 B18 Toronto, ON M5G 1X6 Canada (416) 592-7119 Fax: (416) 592-8463 BARRIS, Kevin CONSULTANT (31) TOWERS PERRIN 1221 McKinney Houston, TX 77010-1006 USA (713) 754-5438 Fax: (713) 754-6462 BARRON, David M. SR. REP. (30) SOUTHERN CALIFORNIA EDISON 2244 Walnut Grove Ave. P.O. Box 800 Rosemead, CA 91770 USA (818) 302-7954 Fax: (818) 302-7893 BARRON, William J. PROJECT MGR. (03) DAIRY COUNCIL OF CALIFORNIA 1101 National Dr., Ste. B Sacramento, CA 95834 USA (916) 920-7691 Fax: (916) 920-7524 BARROW, Joyce (31) CON EDISON 4 Irvine Pl., #947-S New York, NY 10003 USA (212) 460-2242 Fax: (212) 533-8511 BARRY, Bridget EDITOR CORP. COMM. (13) DR. PEPPER SEVEN-UP COMPANIES 8144 Walnut Hill Ln. Dallas, TX 75231-8144 USA (214) 360-7820 BARRY, Joanne S. DIR. COMM., DIVISION (12) NEW YORK STATE SOCIETY OF CPA'S 200 Park Ave., 10th Fl. New York, NY 10166 USA (212) 973-8354 Fax: (212) 972-5710 BARRY, Mary Pat DIR., INTERNAL COMM. (29) AGT LIMITED 10020-100 St., Fl. 26C Edmonton, AB T5J ON5 Canada (403) 493-4790 Fax: (403) 493-3006 BARRY, Susan J. COMM. SPEC. (31) BARRY ASSOCIATES P.O. Box 370378 Montana, CA 94037 USA (415) 728-9265 BARTELS, Marilyn, Ph.D DIR. INTERNAL COMM. (16) BLUE CROSS AND BLUE SHIELD OF VIRGINIA 2221 Edward Holland Dr. Richmond, VA 23230 USA (804) 354-3604 Fax: (804) 354-3612 BARTELS SMITH, Julie CONSULTANT (23) WILLIAM M. MERCER, INC. 2405 Grand Ave., Ste. 1100 Kansas City, MO 64108 USA (816) 474-0666 Fax: (816) 556-9543 BARTH, Monica CONSULTANT (31) 80 Lakeshore Rd. #904 Pointe Claire, QC H9S 4H6 Canada (514) 630-1153 BARTKO, Donna M. DIR. MKTG. (07) ADVANCED SOFTWARE APPLICATIONS USX Tower 600 Grant St. Pittsburgh, PA 15219 USA (412) 227-5300 Fax: (412) 281-4916 BARTKOWSKI, Amy MKTG. ASST. (23) ERNST & YOUNG 111 E. Kilbourn Ave., Ste. 900 Milwaukee, WI 53202 USA (414) 223-7085 Fax: (414) 273-6684 BARTLEMAN, Janet MKTG. COORD. (12) PERSONAL INSURANCE CO. OF CANADA 703 Evans Ave., 6th Fl. Etobicoke, ON M9C 5A7 Canada (416) 621-6000 Fax: (416)620-3902 BARLETT, Barry T. (24) 15307 84th Ave. Surrey, BC V3S 2N2 Canada (604) 597-6199 BARTLETT, Neil EDITOR (16) CUNA MUTUAL INSURANCE GROUP P.O. Box 391 5910 Mineral Point Rd. Madison, WI 53701 USA (608) 231-8326 Fax: (608) 238-2449 BARTLETT, R. Allana COMM. SPEC. (06) DOW CHEMICAL CANADA INC. 1086 Modeland Rd. P.O. Box 1012 Sarnia, ON N7T 7K7 Canada (519) 339-3377 Fax: (519)-339-3417 BARTLETT, Theodore G DIR., PR (28) MARINE ATLANTIC 100 Cameron St. Moncton, NB E1C 5Y6 Canada (506) 851-3600 Fax: (506) 851-3615 BARTLETT, Wendy H. CO-EDITOR PR (29) U S WEST INC. 7800 E. Orchard RD., Rm. 300 Englewood, CO 80111 USA (303) 793-6327 Fax: (303) 793-6245 BARTLEY, Carol L. ACTING DIR. COMM. (31) HEIDRICK AND STRUGGLES 125 S. Wacker, #2800 Chicago, IL 60606 USA (312) 372-8811 Fax: (312) 810-0146 BARTON, Amy DIR., PR (31) PIERCE DAVIS & ASSOCIATES 2003 E. Lamar Blvd. Arlington, TX 76006 USA (817) 261-1111 Fax: (817) 261-1399 BARTON, Lisa S. DIR. OF COMM. (10) UNIVERSITY OF HOUSTON SMALL BUSINESS DEV. CENTER 601 Jefferson, Ste. 2330 Houston, TX 77002 USA (713) 752-8444 Fax: (713) 752-8484 BARTON, Mary CONSULTANT (23) WILLIAM M. MERCER, INC. 301 Tresser Blvd. Stamford, CT 06901 USA (203) 973-2031 Fax: (203) 973-2299 BARTOSH, Glenda EDITOR (31) MACMILLAN BLOEDEL LIMITED 925 W. Georgia Street Vancouver, BC V6C 3L2 Canada (604) 661-8168 Fax: (604) 687-5345 BASHAM, Charles E. MGR. ADVER. (30) SOUTHERN CALIFORNIA EDISON 2244 Walnut Grove Ave. Rosemead, CA 91770 USA (818) 302-7955 BASILI, Francois DIR. ORG. COMM. (18) MONTEFIORE MEDICAL CENTER 111 E. 210TH St. New York, NY 10467 USA (212) 920-4700 Fax: (212) 920-6321 BASKIN, Janice K. MGR., PR (29) AT&T 1715 N. Westshore, Ste. #600 Tampa, FL 33607 USA (813) 287-4544 Fax: (813) 287-4544 BASOFIN, Deanne W. COMM. SPEC. (18) DEACONESS HOSPITAL 311 Straight St. Cincinnati, OH 45219 USA (513) 559-2856 Fax: (513) 475-5284 BASS, Garnet (31) WORDSMITH 2315 Euston St. Raleigh, NC 27610 USA (919) 834-4856 BASS, Sharynn COPYWRITER/OWNER (24) STRONG LANGUAGE 161 Forest Ln. Berkeley, CA 94708 USA (510) 526-3906 BASS-WILSON, Amy COMM. REP. (30) HL&P P.O. Box 1700 Houston, TX 77251-1700 USA (713) 229-7703 Fax: (713) 220-5016 BASSETT, David J. CREATIVE DIR. (24) CONSULTUS NEW ZEALAND LTD. P.O. Box 10-349 Wellington New Zealand (4) 72-0991 Fax: (4) 73-7335 BASSETT, Kimberley D. (31) 311 Castle Hall 2500 University Dr. N.W. Calgary, AB T2N 1N4 Canada (403) 282-755> BASTEK, Deborah A. MGR., MKTG. SUPPORT DIVISION (16) NRECA 1800 Massachusetts Ave. NW Washington, DC 20086 USA (202) 857-9764 Fax: (202) 857 9264 BATEMAN, Michael MGR., PUBLIC REL. (16) CAPITAL HOLDING CORP. 680 Fourth Ave. Louisville, KY 40202 USA (502) 560-2723 Fax: (502) 581-9229 BATES, Abbe MGR., PR (16) CONTINENTAL INSURANCE 180 Maiden Lane New York, NY 10038 USA (212) 440-7735 Fax: (212) 440-3263 BATES, Lora MGR., INT. COMM (23) PRC INC. 6N2 1500 PRC Dr. McLean, VA 22102 USA (703) 556-1078 Fax: (703) 556-1381 BATES, Rick J. MGR., COMM. (31) SASKATCHEWAN WETLAND CONSERVATION CORPORATION 2151 Scarth St. Regina, SK S4P 3Z3 Canada (306) 787-0726 Fax: (306) 787-0780 BATES, Rod MNG. GENERAL PARTNER (04) BATES & ASSOCIATES: COMMUNICATION SPECIALIST 141 S. 14TH Lincoln, NE 68508 USA (402) 476-7951 Fax: (402) 475-7082 BATEZEL, Tony OWNERS (24) SENSA BUSINESS COMMUNICATIONS 9303 Beowulf San Antonio, TX 78250-2251 USA (512) 681-8339 Fax: (512) 681-8339 BATTIKHA, Janice ASST. VP (12) SCUDDER, STEVENS & CLARK 175 Federal St., 12th Fl Boston, MA 02110 USA (617) 422-6915 Fax: (617) 422-6171 BATTINO, Barbara F. (18) 1118 Rockefeller Dr. Sunnyvale, CA 94087 USA (408) 720-8338 BATTISTA, John OWNER (09) BATTISTA DESIGN 107 South St. #301 Boston, MA 02111-2811 USA (617) 720-0096 Fax: (617) 720-0416 BATTLE, Darlene G. PR SPEC. (30) LOS ANGELES DEPARTMENT OF WATER AND POWER 111 N. Hope St., Rm. 1514 Los Angeles, CA 90012 USA (213) 481-6939 Fax: (213) 580-0739 BATTLE-SCRUGGS, Lynn V. COMM. MEDIA REL. COORD. (30) WASHINGTON GAS LIGHT COMPANY 1100 H St., NW Washington, DC 20080 USA (202) 624-6043 Fax: (2020 624-6010 BATTLES, Sheryl Y. DIR., CORP. COMM (31) PITNEY BOWES World Headquarters One Elmcroft Rd. Stamford, CT 06926-0700 USA (203) 351-68-8 Fax: (203) 431-3613 BAUDSON, Beatrice ACCT. EXEC. (31) PUBLIC RELATIONS PARTNERS Roger Vandendriesschelaan 5 Brussels, 1150 Belgium (2) 772-0485 Fax: (2) 771-1959 BAUER, Carol J. PRESIDENT (17) SPIRIT COMMUNICATIONS 1299 Hague Ave. St. Paul, MN 55104 USA (612) 644-8911 Fax: (612) 644-8985 BAUER, Steven E. STAFF COMM. SPEC. (31) ROLM -A SIEMENS COMPANY 4900 Old Ironsides Dr. Mail Stop 1106 Santa Clara, CA 95054 USA (408) 492-2171 Fax: (408) 492-2160 BAUGH, Kathy DIR. OF PUBL. (16) WOODMEN ACCIDENT AND LIFE COMPANY P.O. Box 82288 Lincoln, NE 68501 USA (402) 476-6500 Fax: (402) 437-4638 BAUGHMAN, Kathy PRESIDENT (24) HLB COMMUNICATIONS, INC. 875 N. Michigan Ave., Ste. 1330 Chicago, IL 60611 USA (312) 649-1371 BAUGUS, R.V., Jr. (25) JES PUBLICATIONS P.O. Box 166132 Irving, TX 75016-6132 USA (214) 252-1450 BAUM, Carmen J. COMM. EDITOR (31) NORTH SUPPLY COMPANY 600 Industrial Pwy. Industrial Airport, KS 66031 USA (913) 791-7000 Fax: (913) 791-7019 BAUMAN, John SUPV., AV SVCS. (30) NORTHWESTERN UTILITIES, LTD. 10035 - 105 St., 8th Fl. Edmonton, AB T5J 2V6 Canada (403) 420-3419 Fax: (403) 420-7400 BAUMANN, Herman MGR., COMM. SVCS. (31) VOLUNTARY HOSPITALS OF AMERICA INC. 5215 N. O'Connor Rd. Ste. 1200 Irving, TX 75039 USA (214) 830-0255 BAUMANN, Kristina J. DIR. OF MKTG. (18) REGIONAL CANCER CENTER 2500 W 12th St. Erie, PA 16505 USA (814) 838-9000 Fax: (814) 838-8481 BAUTISTA, Felix S., Jr. AVP. STAKEHOLDER MGMT. GROUP (13) SAN MIGUEL CORPORATION 40 San Miguel Ave. Mandaluyong Makati Metro Manila Philippines (642) 632-3555 Fax: (642) 632-3531 BAVARIA, Susan M. COMM. MGR. (03) INTERNATIONAL ARABIAN HORSE ASSOCIATION 12000 Zuni St. Denver, CO 80234 USA (303) 450-4774 BAVIS, Celia J. COMM. SPEC. (02 AIRLINE PILOTS ASSOCIATION 1625 Massachusetts Ave. NW Washington, DC 20036 USA (202) 797-4173 BAXTER, B. Dennis MEDIA RELATIONS MGR. (20) IMPERIAL OIL LIMITED 111 St. Clair Ave. West Toronto, ON M5W 1K3 Canada (416) 968-4875 Fax: (416) 968-4272 BAXTER, Jane DIR. OF COMM. (15) HOLIDAY INN WORLDWIDE 101 Rue Neerveld Brussels, B-1200 Belgium (2) 773-5576 Fax: (2) 773-5604 BAXTER, Susan WRITER (31) BAXTER INK #3-766 W. 7th., Ave, Vancouver, BC V5Z 1B8 Canada (604) 872-1164 Fax: (604) 875-1787 BAYLESS, Laurie DIR. OF EMP. COMM. (16) TRANSAMERICA LIFE COMPANIES 1150 S. Olive St., T-1300 Los Angeles, CA 90015 USA (213) 742-3979 Fax: (213) 746-7025 BAYLISS, Janiene M. CORP. COMM.MGR. (02) AIRWAYS CORPORATION OF NEW ZEALAND LIMITED Airways House, 8th Fl 44-48 Willis St., P.O. Box 294 Wellington New Zealand (4) 471-1888 Fax: (4) 471-0395 BAZELIDES, Diane DIR. MEDIA REL. (20) ENRON CORP. 1400 Smith St., Ste. 4679 Houston, TX 77002 USA (713) 853-6285 BEACH, Elizabeth SR. MKTG. SVCS. SPEC. (07) AUTOMATIC DATA PROCESSING INC. 2010 Crow Canyon Place San Ramon, CA 94583 USA (510) 866-1100 Fax: (510) 866-8238 BEACH, Walter G., ABC (31) 4312 S. 31st St., Cottage #20 Temple Meridian Temple, TX 76508 USA (817) 774-9537 BEACHAM, Rick R. (17) 609 Dennison Ave., Apt. 1 Columbus, OH 43215 USA (614) 228-7638 BEACHLY-RODRIGUES, Shelly DIR. OF GOVERNMENTAL & PA (18) SAN FRANCISCO MEDICAL SOCIETY 1409 Sutter St. San Francisco, CA 94109 USA (415) 561-0850 Fax: (415) 561-0862 BEAHON, Mary Ann DIR., PR (18) CEDARS MEDICAL CENTER 1400 NW 12th Ave. Miami, FL 33136 USA (305) 325-4585 Fax: (305) 325-5264 BEAL, Gaelyn I. SR. PUBL. SPEC. (16 LUTHERAN BROTHERHOOD 625 4th Ave. S. Minneapolis, MN 55415 USA (612) 340-8589 Fax: (612) 340-8447 BEALE, Lyndi PR & EDUC. SPEC. (12) FEDERAL RESERVE BANK OF SAN FRANCISCO Public Info. Dept. 101 Market, 11th Fl. San Francisco, CA 94105 USA (415) 974-3232 Fax: (415) 974-3341 BEALE, Nigel OTTAWA DISTRICT MGR. (29) NEWS CANADA, INC. 68 Chamberlain Ave., Ste. 100 Ottawa, ON K1S 1V9 Canada (613) 563-3300 Fax: (613) 563-2245 BEAMISH, Richard M. SR. NEWS EDITOR (30) SOUTHERN CALIFORNIA GAS COMPANY P.O. Box 3249 Los Angeles, CA 90051 USA (213) 689-2370 BEAN, Barbara L. DIR. OF COMM. (08) KITCHELL CORPORATION 1707 E. Highland, Ste. 100 Phoenix, AZ 85016 USA (602) 264-4411 Fax: (602) 264-6133 BEARD, Deborah B. (31) 400 N. Walnut St. Little Rock, AR 72205 USA BEARD, Tracye G. DIR. OF MKTG. (28) GREATER RICHMOND TRANSIT COMPANY 101 S. Davis Ave. P.O. Box 27323 Richmond, VA 23261 USA (804) 358-3871 Fax: (804) 342-1933 BEARDSLEY-PETIT, Karen L. PR COORD. (31) PENNSYLVANIA DEPARTMENT OF TRANSPORTATION 1140 Liberty St. Franklin, PA 16323 USA BEARSE, Sharyn PUBL. MGR. (21) MERCK & CO., INC. P.O. Box 2000 RY32-600 Rahway, NJ 07065 USA (908) 594-7966 Fax: (908) 594-6276 BEASLEY, Phil (31) INTERNAL REVENUE SERVICE 700 West Capitol, Stop 6020 Little Rock, AR 72201 USA (501) 324-5340 Fax: (501) 324-5109 BEASTER, Beth N. PR ASST. (31) ELLINGSEN-SPRECHER, INC. 312 E. Wisconsin Ave., Ste. 200 Milwaukee, Wl 53202 USA (414) 272-3898 BEATIE, Sandra J., ABC INSTITUTIONAL ADV. (10) SENECA COLLEGE The Gatehouse, King Campus 13990 Dufferin St. N. King City, ON LOG 1K0 Canada (416) 833-3333 Fax: (416) 833-3244 BEATON, Amy S. SALES REP. (14) AMERICAN GRAPHICS 2300 DeFoor Hills Rd. Atlanta, GA 30318 USA (404) 355-7220 Fax: (404) 355-2168 BEATON, John L MGR., VANCOUVER OPERATIONS (22) CANAPRESS PHOTO SERVICE 1502-1348 Barclay Street Vancouver, BC V6E 1H7 Canada (604) 669-1665 Fax: (604) 687-5040 BEATON, Linda M. (31) 1664 Washington St., #3 San Francisco, CA 90109 USA (415) 921-3370 BEATTIE, Linda K. MKTG. COORD. (25) PFEIFFER & COMPANY INTERNATIONAL PUBLISHERS 8517 Production Ave. San Diego, CA 92121 USA (619) 578-5900 Fax: (619) 578-2042 BEATTIE, Richard PUBLIC AFF. MGR. (20) ESSO AUSTRALIA LTD. 360 Elizabeth St. Melbourne, VIC, 3000 Australia (3) 270-3441 Fax: (3) 270-34984 BEATTY, James N. PRESIDENT (14) PROCORP COMMUNICATIONS INC. 33 Enterprise Road Rexdale, ON M9W 1C4 Canada (416) 244-9010 Fax: (416) 857-7466 BEATTY, Lisa G. HUMAN RESOURCES SPEC. (07) CSX TECHNOLOGY 550 Water St., #1218 Jacksonville, FL 32202 USA (904) 366-5403 Fax: (904) 366-4783 BEATTY, Rhonda H. PR/COMM. ASSOC. (24) UNITED WAY OF WAKE COUNTY 1100 Wake Forest Road Raleigh, NC 27604 USA (919) 833-5739 Fax: (919) 828-5848 BEAUCHAMP, Nicole P. SR. PR. OFF. (10) FRENCH LANGUAGE SCHOOL BOARD OF OTTAWA CARLETON 1420 Blair Pl. Gloucester, ON K1J 9B8 Canada (613) 747-1210 Fax: (613) 745-6584 BEAUDRY, Jean-Pierre, ABC DIR., COMM. (12) FEDERATION DES CAISSES POPULAIRES DESJARDINS 1 Complex Desjardins Tour du Sud, Bureau 3904 Montreal, QC H5B 1E7 Canada (514) 28108712 Fax: (514) 281-5908 BEAUMONT, Clive W. EMP. COMM. CONSULTANT (31) 18 Wellington Rd. Hampton Hill, Middx, TW12 1JT England (81) 943-4336 BEAUMONT, Penny VICE CHANCELLOR FOR COMM. (10) TEXAS A&M UNIVERSITY SYSTEM State Headquarters, 7th Floor College Station, TX 77843-1122 USA (409) 862-2224 Fax: (409) 845-4373 BEAUREGARD, Cindy M. SR. COMM. SPEC. (23) TOWERS PERRIN 12377 Merit Dr., Ste. 1200 Dallas, TX 75251 USA (214) 701-2780 Fax: (214) 701-2768 BEAVER, William C., ABC DIR. OF MKTG. (31) THE INDUSTRIAL SOCIETY 7 Shardcroft Ave. London, SE24 0DS England (71) 73308616 Fax: (71) 8616 BEAVERS MARKMAN, Paige DIR, OF COMM. (23) ARKANSAS BAR ASSOCIATION 400 W. Markham Little Rock, AR 72201 USA (501) 375-4605 Fax: (501) 375-4901 BECHARD, Susan E. SALES COMM. MGR. (16) NORTHWESTERN NATIONAL LIFE INSURANCE CO. Rt. 6529 P.O. Box 20 Minneapolis, MN 55440 USA (612) 342-3228 Fax: (612) 372-1015 BECHTEL, Warren R. DIR., CORP. COMM (29)_ WESTERN UNION CORP. One Lake St. Upper Saddle River, NJ 07458 USA (201) 818-5790 BECK, James H. ABC MGR. EMP. COMM. (28) UNION PACIFIC RAILROAD 1416 Dodge St., Room 330 Omaha, NE 68179 USA (402) 271-4433 Fax: (402) 271-2077 BECK, Karen DIR., COMM (31) WISCONSIN MANUFACTURERS AND COMMERCE 501 E. Washington Ave. Madison, WI 53703-2944 USA (608) 258-3400 Fax: (608) 258-3413 BECK, Stephen C. FREELANCER/CONSULTANT (24) 1395 Swan Dr. Florissant, MO 63031 USA (314) 831-0213 BECK HEIKKINEN, Karen ASST. STAFF MGR. (29) SOUTH CENTRAL BELL 365 Canal St., Rm. 650 New Orleans, LA 70140 USA (504) 528-2208 Fax: (504) 252-3868 BECKER, Brian H. COMM. MGR. (29) VISTA TELEPHONE COMPANY 14450 Burnhaven Dr. Burnsville, MN 55337 USA (612) 435-1210 Fax: (612) 435-1228 BECKER, Cheryl PR SPEC. (31) DEVELOPMENT DIMENSIONS INTERNATIONAL 1225 Washington Pike Bridgeville, PA 15017-2838 USA (412) 257-0600 Fax: (412) 257-0614 BECKER, Cindy L. COMM. CONSULTANT (23) ERNST & YOUNG 277 Park Ave., 15th. Fl. New York, NY 10172 USA (212) 773-1538 Fax: (212) 773-1558 BECKER, Deborah DIR. OF PR & SR. VP (24) COLLE & MCVOY PUBLIC RELATIONS 7900 International Dr. Bloomington, MN 55425 USA (612) 851-2634 Fax: (612) 851-2583 BECKER, Denise E. MGR. EMP. COMM. & SVCS. (17) GIBSON GREETINGS, INC. 2100 Section Rd. Cincinnati, OH 45237 USA (513) 841-6656 Fax: (513) 841-6739 BECKER, Mark C. PR SPEC. (06) EG&G MOUND APPLIED TECHNOLOGIES, INC. P.O. Box 3000 Miamisburg, OH 45343 USA (513) 865-3001 Fax: (513) 865-3952 BECKER, Marva DESIGNER (09) BECKER DESIGN 407 Briarwood Dr. #207C Jackson, MS 39206 USA (601) 956-5950 BECKER, Mary J. SECTION MGR., INT. COMM. (02) MCDONNELL AIRCRAFT CO. Box. 516, M.C. 0013162 St. Louis, MO 63166 USA (314) 234-9801 Fax: (314) 234-7077 BECKER, Ramona (20) KANSAS CORPORATION COMMISSION 1500 SW Arrowhead Rd. Topeka, KS 66604 USA (913) 271-3275 Fax: (913) 271-3354 BECKERMAN, Seth R. PRINCIPAL (31-0 BUSINESS AND TECHNICAL COMMUNICATIONS P.O. Box 10490 Pittsburg, PA 15234 USA (412) 343-4804 E-Mail: Dialcom: 157:CG1232 BECKET, Joanna PR DIR. (31) CLINIQUE LABORATORIES DIST. 121 Bloor St. E., Ste. 1200 Toronto, ON M4W 3N4 Canada (416) 961-1919 Fax: (416) 961-1818 BECKETT, Chris DIR., DUET (10) MOUNT ST. VINCENT UNIVERSITY 166 Bedford Hwy. Halifax, NS B3M 2J6 Canada (902) 457-6388 Fax: (902) 445-3960 BECKETT, Deanna L. ADVER. COORD. (31) INTERNATIONAL TOURS OF KANSAS CITY 4810 Johnson Dr. Mission, KS 66205 USA (913) 362-9261 Fax: (913) 362-3858 BECKETT, Deborah E. STAFF WRITER (31) MIDWEST RESEARCH INSTITUTE 425 Volker Blvd. Kansas City, MO 64110 USA (816) 753-7600 Fax: (816) 753-8420 BECKHAM, Joe W. CORP. INFO. SPEC. (30) ALABAMA POWER COMPANY P.O. Box 2641 5N-0665 Birmingham, AL 35291 USA (205) 250-2448 Fax: (205) 250-2159 BECKLEY, Edwin J., ABC MGR., PR (29( C&P TELEPHONE OF VIRGINIA 600 E. Main St., 4th Fl. Richmond, VA 23219 USA (804) 772-1440 Fax: (804) 772-3817 BECKMAN, Joseph R. ASST. VP, COPR. COMM. (28) CSX CORPORATION 107 Burgoyne Rd. Richmond, VA 23229 USA (804) 741-9081 Fax: (804) 741-9092 BECKMANN, Christy B. PR DIR. (06) MONSANTO CHEMICAL CO. 800 N. Lindbergh-G4WA St. Louis, MO 63167 USA (314) 694-3804 Fax: (314) 694-1585 BECKSTEAD, Johanne J. HEAD, PR (24) STATISTICS CANADA 10th Floor, Sect. F RH Coats Bldg. Ottawa, ON K1A 0T6 Canada (613) 951-1115 Fax: (613) 951-1104 BECKWITH, Elaine GROUP MGR., EMP. COMM. (23) ANALYSIS & TECHNOLOGY, INC. P.O. Box 220 North Stonington, CT 06359 USA (203) 599-3910 Fax: (203) 599-2171 BEDARD, Kipp VP, PR (17) MICRON SEMICONDUCTOR, INC. 2805 East Columbia Rd Boise, ID 83706-9698 USA (208) 368-4400 Fax: (208) 368-4435 BEDFORD, Cameron MKTG. COORD. (23) PRICE WATERHOUSE 207 Queen's Quay West, Ste. 500, Box 134 Toronto, ON M5J 1A7 Canada (416) 863-1133 Fax: (416) 866-2631 BEDNAR, Chrisbell M. PARKS MGR. (31) MONTGOMERY COUNTY PARKS 451 West Third St. Dayton, OH 45422 USA (513) 496-7198 Fax: (513) 496-7470 BEE, Christa SR. ADVISOR, CORP. AFFAIRS (12) BANK OF NOVA SCOTIA 44 King St., W, 8th Fl. Toronto, ON M5H 1H1 Canada (416) 866-3999 Fax: (416) 866-4988 BEEBE, Patricia L. PRESIDENT (31) BEEBE& ASSOCIATES 265A Heritage Hills Dr. Somers, NY 10589 USA (914) 276-3307 Fax: (914) 277-8068 BEECHER, Barbara A. CONSULTANT (31) WILLIAM M. MERCER, INC. 44 Whippany Rd. Morristown, NJ 07960 USA (201) 538-5400 Fax: (201) 538-6483 BEER, Amy B. ACCT. EXEC. (31) MODERN TALKING PICTURE SERVICE INC. 515 Madison Ave., Ste. 500 New York, NY 10022 USA (212) 838-6877 Fax: (212) 838-4718 BEER, Margery DIR. (01) YUKON GOVERNMENT P.O. Box 2703 Whitehorse, YT Y1A 2C6 Canada (403) 667-6977 BEESE, Mary CONSULTANT (31) WILLIAM M. MERCER, INC. 50 Main St., 14th Fl. White Plains, NY 10606 USA (914) 285-9100 Fax: (914) 285-9118 BEGGS, Robin K, ABC PR COUNSELOR (01) LANE MARKETING GROUP P.O. Box 578 Wichita, KS 67201 USA (316) 265-0882 Fax: (316) 2650869 BEGIN, Suzanne BILINGUALISM FACILITATOR (31) NATIONAL DEFENSE DPSRM 2-3, 6th Floor 555 Blvd. de la Carriere Hull, QC K1A 0K2 Canada (819) 994-5707 Fax: (819) 997-5458 BEGLEY-FEUREY, Monie VP, CORP, COMM. (31) MADISON SQUARE GARDEN 2 Penn Plaza New York, NY 10121 USA (212) 465-6440 Fax: (212) 563-8962 BEHAN, Louise, A., ABC PUBLIC AFF. (31) INTERNATIONAL DEVELOPMENT RESEARCH CENTRE 250 Albert St., P.O. Box 8500 Ottawa, ON K1G 3H8 Canada (613) 236-6163 Fax: (613) 238-7230 BEHAN, Mark PRESIDENT (31) BEHAN COMMUNICATIONS, INC. 176 Glen St. P.O. Box 922 Glens Falls, NY 12801 USA (518) 792-3856 BEHOUNEK, Bruce J. MGR. EMP. COMM. (16) NORTHWESTERN NATIONAL LIFE INSURANCE CO. Rt. 6527 20 Washington Ave. S. Minneapolis, MN 55401 USA (612) 372-5524 Fax: (612) 372-1015 BEHR, Joan PR COORD. (13) WISCONSIN DAIRIES COOPERATIVE P.O. Box 111 Baraboo, WI 53913 USA (608) 356-8316 Fax: (608) 356-9005 BEHRENS, Linda K. PUBL. COORD. (18) ST. ANTHONY'S MEDICAL CENTER 10010 Kennerly Rd. St. Louis, MO 63128 USA (314) 525-4004 Fax: (314) 525-1212 BEIERLE, Andrew W.M. DIR., UNIV. PUBL. (10) EMORY UNIVERSITY 1655 N. Decatur Rd. Atlanta, GA 30322 USA (404) 727-0162 Fax: (404) 727-0169 BEITNER, Heidi L. ASST. STAFF MGR., EMPL. COMM. (01) BELLSOUTH ADVERTISING & PUBLISHING CORPORATION 59 Executive Park Dr. S. Room 470 Atlanta, GA 30340 USA (404) 982-7092 Fax: (404) 982-7296 BELANGER, Janet M. MGR., ADVER. & SALES PROMO. (16) GREAT WEST LIFE ASSURANCE COMPANY 100 Osborne St. N. Winnipeg, MB R3L 2S9 Canada (204) 946-7146 Fax: (204) 946-4060 BELBIN, Charles M. SR. COMM. CONSULTANT (19) ALCAN SMELTERS & CHEMICALS, LTD. 1188 Sherbrooke W. Montreal, QC H3A 3G2 Canada (514) 848-8232 Fax: (514) 848-8566 BELCHER, James R., ABC PUBL. GROUP MGR. (12) CENTRAL FIDELITY BANK 1021 E. Cary St. Richmond, VA 23219 USA (804) 697-7255 Fax: (804) 697-7260 BELDING, DEBBY C. SUPV., EDITORIAL SVCS. (17) DOFASCO, INC. P.O. Box 2460 1330 Burlington St. E. Hamilton, ON L8N 3J5 Canada (416) 544-3761 Fax: (416) 548-4935 BELEC, Danielle L. COMM. MGR. (29) STENTOR CANADIAN NETWORK MANAGEMENT 410 Laurier Ave., W Room 260 Ottawa, ON K1P 6H5 Canada (613) 560-3272 Fax: (613) 560-3407 BELKNAP WILLIAM C. DIR., PR (06) H.B. FULLER CO. 2400 Energy Park Dr. St. Paul, MN 55108 USA (612) 647-3604 Fax: (612) 645-6936 BELL, Beverly K. ASST. COMM. DIR. (31) CHAMBER/NEW ORLEANS & THE RIVER REGION 301 Camp St. New Orleans, La 70130 USA (504) 527-6921 Fax: (504) 527-6921 BELL, DeLona DIR. OF BUSINESS DEV. (18) WALLA WALLA GENERAL HOSPITAL P.O. Box 1398 Walla Walla, WA 99362 USA (509) 525-0480 BELL, Malcolm F. MGR. PUBL AFF. (24) MINISTRY OF EDUCATION Box 1666 Wellington New Zealand (4) 71-6129 Fax: (4) 71-6181 BELL, Pam ASSOC. SVCS. SPEC. (27) MEIJER, INC. 2929 Walker Rd. Grand Rapids, MI 49504 USA (616) 791-5120 Fax: (616) 791-2572 BELL, William A. COMM. DIR. (31) CALGARY CONVENTION & VISITORS BUREAU 237-8 Ave. S.E. Calgary, AB T2G OK8 Canada (403) 263-8510 Fax: (403) 262-3809 BELLE, DIANE (16) DELTA DENTAL PLAN OF NEW JERSEY, INC. 959 Rt. 46 Parsippany, NJ 07054 USA (201) 334-6300 Fax: (201) 334-2535 BELLEMARE, Barbara J., ABC ADVISOR, COMM (20) SYNCRUDE CANADA LTD. P.O. Bag 4023, Md 1000 Fort McMurray, AB T9H 3H5 Canada (403) 790-6407 Fax: (403) 790-6526 BELLEROSE, Jacqueline ADMIN. COMM. & PUBLIC AFF. (31) WESTAR MINING LTD. P.O. Box 2000 Sparwood, BC V0B 2G0 Canada (604) 425-8155 Fax: (604) 425-8186 BELLUCCI-WAGNER, Patricia A. DIR., FUND DEV. & PR (18) FAMILY SERVICES 1520 W. 6th Ave. Columbus, OH 43212-2466 USA (814) 864-8302 Fax: (814) 864-2677 BELMAR, Robert (22) ROBERT BELMAR PHOTOGRAPHY 1890 E. 21st St. Brooklyn, NY 11229 USA (718) 645-3047 BELOHRAD, Heidi M. COMM. MGR. (31) SAFEWAY INC. 6900 S. Yosemite Englewood, CO 80112 USA (303) 843-7875 Fax: (303) 8437916 BELOW, Christine L. PRODUCTION MGR. (31) CHABIN CONCEPTS, INC. 1500 Humbolt Rd., Ste. 2 Chico, CA 95928 USA (916) 345-0364 Fax: (916) 345-6417 BELYAVSKY, DENISE A. SUPV., COMM. SVCS. (28) FREDDIE MAC 8200 Jones Branch Dr. McLean, VA 22102 USA (703) 903-3204 Fax: (703) 903 3834 BENCZIK, Terry SPOKESPERSON (31) PORT AUTHORITY OF NEW YORK & NEW JERSEY #1 World Trade Center 685 New York, NY 10048 USA (212) 435-7777 Fax: (212) 435-4032 BENDER, Howard VP COMM. (16) SOUTHERN CALIFORNIA PHYSICIANS INS. EXCHANGE P.O. Box 4015 Beverly Hills, Ca 90213-4015 USA (310) 551-5948 Fax: (310) 551-5946 BENDER, John M. COMM. DIR. (24) MENNONITE CHURCH 421 S. 2nd St., Ste.600 Elkhart, IN 46516-3243 USA (219) 294-7131 BENDER, PAULA E MGR. INT. COMM. & COM. AFF. (13) HEUBLEIN INC. 16 Munson Rd. Farmington, CT 06034 USA (203) 678-6684 Fax: (203) 674-8428 BENEDETTO, William L. DIR. COMM. (30) GULFS STATES UTILITIES COMPANY P.O. Box 2431 Baton Rouge, LA 70821 USA (504) 767-1802 BENEDICT, Connie PRESIDENT (25) PAGES, INC. 1575 Delucchi Ln., Ste. 115-18 Reno, NV 89502 USA (702) 828-1997 Fax: (702) 828-1190 BENEDICT, Greta COMM. TRNG. SPEC. (16) BLUE CROSS AND BLUE SHIELD OF THE NATIONAL CAPITAL AREA 550 12TH ST. SW Washington, DC 20065 USA (202) 646-9387 Fax: (202) 646-9392 BENEDICT, Shelley F. DIR. OF PR (18) PHILADELPHIA GERIATRIC CENTER 5301 Old York Road Philadelphia, PA 19141 USA (215) 456-2953 BENENSON, Esther L. PUBL. EDITOR (18) UNITED NETWORK FOR ORGAN SHARING 1100 Boulders Pkwy., Ste. 500 Richmond, VA 23225-8770 USA (804) 330-8500 Fax: (804) 330-8517 BENES, Rich OWNER/PRINCIPAL (14) RICH BENES & ASSOCIATES 185 E. Quincy Riverside, IL 60546 USA (708) 447-1990 Fax: (708) 447-05324 BENES, Suzanne D. SALES PROM., MGR., ART DIR. (18) HYATT HOTELS CORPORATION 200 W. Madison ST. Chicago, IL 60606 USA (312) 750-8032 Fax: (312) 750-8041 BENGSTON, Linda L. MKTG. DIR. (11) LARKIN ASSOCIATES CONSULTING ENGINEERS, INC. 9233 Ward Parkway, Ste. 300 Kansas City, MO 64114 USA (816) 361-0440 Fax: (816) 361-0045 BENIAK, Barbara E. COMM. SPEC. (30) WISCONSIN GAS COMPANY 626 East Wisconsin Ave. Milwaukee, WI 53202 USA (414) 291-6935 Fax: (414) 291-6277 BENINCASA, Joseph GEN. MGR. (31) ACTORS' FUND OF AMERICA 1501 Broadway, Ste.518 New York, NY 10036 USA (212) 221-7300 Fax: (212) 764-0238 BENITZ, Barbara W. EDITOR (18) MARYLAND MEDICAL LABORATORY INC. 1900 Sulphur Spring Rd. Baltimore, MD 21227 USA (410) 536-1444 BENITZ, Jan I. COMM. ASST. (31) REXENE CORPORATION 5005 LBJ Freeway Dallas, TX 75244 USA (214) 450-9170 BENJAMIN, Sheri R. PRINCIPAL (24) BENJAMIN GROUP 2323 S. Bascom Ave. Campbell, CA 95008-4301 USA (408) 988-8933 Fax: (408) 988-0831 BENN, Ivana M. (10) RYERSON POLITECHNICAL INSTITUTE 1127 Oakrey Woods Oakville, ON L6M 1R9 Canada (416) 825-4244 BENNET, JAMES L SR. CONSULTANT (24) BENNET COMMUNICATIONS LTD. Ste. 308, Xerox Bldg. 1949 Upper Water St. Halifax, NS B3J 3N3 Canada (902) 422-5999 Fax: (902) 422-1690 BENNETT, Anita SR. VP (24) NATIONAL CONSULTANTS GROUP 3007 Washington Blvd. #102 Marina Del Rey, CA 90292 USA (213) 827-7435 Fax: (213) 470-2234 BENNETT, Brenda J. GEN. MGR. (24) BENJAMIN GROUP 100 Pacifica Ave., Ste. 480 Irvine, CA 92714 USA (714) 753-0755 Fax: (714) 753-0844 BENNETT, Elaine SPEECH WRITER (12) SALOMON BROTHERS 7 World Trade Center 43rd Fl., Corp. Comm New York, NY 10048 USA (212) 783-6291 Fax: (212) 783-2110 BENNETT, Gillian F., ABC EMPLOYMENT EQUITY PROJ. LEADER (30) ONTARIO HYDRO 700 University Ave. H3 G27 Toronto, ON M5G 1X6 Canada (416) 592-9215 Fax: (416) 978-0174 BENNETT, Karen L. COMM. & PROG. MGR. (31) DON TECH 205 North Michigan Ave. Chicago, IL 60601 USA (312) 856-8521 Fax: (312) 975-0044 BENNETT, Karen COM. AFF. ASST (20) UNION TEXAS PETROLEUM CORP. P.O. BOX 2120 Houston, TX 77252-2120 USA (713) 968-3264 Fax: (713) 968-2771 BENNETT, Laurene A. SR. ADVISOR CORP. COMM (28) VIA RAIL CANADA, INC. 2 Place Ville Marie. Montreal, QC H3B 2C9 Canada (514) 871-6210 Fax: (514) 871-6658 BENNETT, Margo GROUP DIR. (31) WHIRLPOOL CORP. Rt. M-63 2000 Benton Harbor, MI 49022 USA (616) 926-3341 Fax: (616) 926-5205 BENNETT, Nina DIR. COM. REL (18) WETCHER CLINIC 16902 El Camino Real, Ste. 2c Houston, TX 77058-2678 USA (713) 488-1703 Fax: (713) 488-1703 BENNETT, Susan (24) SUSAN BENNETT MARKETING 18856 N. 75th Dr. Glendale, AZ 85308-5900 USA (602) 995-9024 BENNING, Anita K. DIR. COM. REL. (18) DEARBORN COUNTY HOSPITAL 600 Wilson Creek Rd. Lawrenceburg, IN 47025 USA (812) 537-1010 Fax: (812) 537-2897 BENNINGTON, William J., ABC (24) 201 Laurence Dr. Morristown, NJ 08057 USA (609) 778-3533 Fax: (609) 778-8786 BENOIT, Alma D. PRINCIPAL (09) BENOIT DESIGN, INC. 2811 Mc Kinney Ave., Ste. 232 Dallas, TX 75204 USA (214) 220-1072 Fax: (214) 220-3102 BENSCHOTER, Brooke A. CONSULTANT/FREELANCE (24) BENSCHOTER COMMUNICATIONS, THE WELLNESS WORKSHOP 716 17th St. Des Moines, IA 50314 USA (515) 243-3327 BENSIMON, Helen DIR., PR (31) AMERICAN SOCIETY FOR TRAINING & DEVELOPMENT 1640 King St., P.O Box 1443 Alexandria, VA 22313 USA (713) 683-8123 Fax: (703) 683-8103 BENSON, Ann E. DESIGNER (09) BENSON DESIGN 15130 North 72 St. Omaha, NE 68122 USA (402) 573-1616 BENSON, Frank E. EDITOR (30) OHIO POWER COMPANY P.O. Box 24400 Canton, OH 44701-4400 USA (216) 438-7896 Fax: (216) 438-7340 BENSON, Holly H. STRATEGIC COMM. (20) AMOCO PRODUCTION COMPANY P.O. Box 3092 Houston, TX 77253 USA (713) 556-3575 BENSON, Julie COMM. ASST (18) INDIANA HOSPITAL ASSOCIATION One American Square P.O. Box 82063 Indianapolis, IN 46282 USA (317) 633-4870 Fax: (317) 633-4875 BENSON, Susan M. BENEFIT COMM. CONSULTANT (31) YAFFE & COMPANY INC. 409 Washington Ave. #700 Baltimore, MD 21204-4903 USA (301) 554-1200 BENTIVEGNA, Gus MGR., EMP. COMM. (29) NYNEX CORPORATION 1113 Westchester Ave. White Plains, NY 10604 USA (914) 694-7246 Fax: (914) 694-5538 BENTLEY, Annie L. MNG. DIR. (24) BENTLEY DDB NEEDHAM PUBLIC RELATIONS LIMITED 3334 Fl., Sun Hung Kai Centre 30 Harbour Road, Wanchai Hong Kong (852) 827-2131 Fax: (852) 827-1337 BENTLEY, Carol M. CABINETS PRESS OFFICER (31) GOVERNMENT OF SASKATCHEWAN Rm. 113, Legislative Bldg. Regina, SK S4S 0B3 Canada (306) 787-0888 Fax: (306) 787-8233 BENTLEY, Diane L. EMP. COMM. (29) BC TEL 5-3777 Kingsway Burnaby, BC V5H 3Z7 Canada (604) 432-2663 Fax: (604) 432-1241 BENTLEY, Karen S. (31) RR2 Box 2113 Clayton, GA 30525 USA (706) 782-5945 BENTLEY, Tim DIR. OF PUBLIC SERVICES (31) GEORGIA SECRETARY OF STATE P.O. Box 15285 Atlanta, GA 30333 USA (404) 656-7263 BENTON, DANA K. AREA ADMIN. (29) GTE P.O. Box 152013 Irving, TX 75015-2013 USA (214) 717-2288 Fax: (214) 717-6347 BENTON, Kathleen V. MGR., PUBLIC AFFAIRS (31) WASHINGTON STATE CONVENTION & TRADE CENTER 800 Convention Place Seattle, WA 98101 USA (206) 447-5103 Fax: (206) 447-5399 BENTON, Robert L. PRESIDENT (31) KEY CONCEPTS 220 Redwood Highway, Ste. 126 Mill Valley, Ca 94941 USA (415) 332-8189 BERCES, Roy A. INTERNAL COMM. OFF. (12) BANK OF CALIFORNIA 400 California St., 400-9 San Francisco, CA 94104-4009 USA (415) 765-3738 Fax: (415) 765-2841 BERES, Lori MGR., CORP. COMM. (07) LEGENT CORPORATION 8615 Westwood Ctr. Dr. Vienna, VA 22182-2218 USA (703) 761-3982 Fax: (703) 749-1800 BERESWILL, Joseph VP, CORP. COMM. (25) SIMON & SCHUSTER 1230 6th Ave., 17th Fl. New York, NY 10020 USA (212) 698-7111 Fax: (212) 632-8082 BERG, Anne M. ACCT. SUPV. (24) YEAGER KARWOSKI 1221 Nicollet Mall. Ste. 515 Minneapolis, MN 55403 USA (612) 334-8228 Fax: (612) 334-8271 BERG, Linda PR SPEC. (29) AT&T 184 Liberty Corner Rd. Rm. 4WC03 Warren, NJ 07059 USA (908) 580-4069 Fax: (908) 580-4199 E-Mail: attmaillberg BERG, Paula L. PROJECT COORD. (31) PLM SECURITIES CORP. One Market Plaza Steuart St. Tower, Ste. 900 San Francisco, CA 94105-1301 USA (800) 227-0830 Fax: (415) 882-0860 BERG, Sue (18) RR1 Box 155 Bismarck, ND 58501 USA (701) 223-0201 BERG, Terri L. DIR., OF COMM. (31) STEIN ROE & FARNNAM 1 South Wacker Dr. Chicago, IL 60606 USA (312) 368-8064 BERG-QUARM, Joanne GEN. MGR. (23) VIDEO MONITORING SERVICES OF AMERICA INC. 3434 W. 6th St., Ste. 401 Los Angeles, CA 90020 USA (213) 380-5011 Fax: (213) 380-1341 BERGAMO, Allison (24) 1 St. Francis Pl., #2201 San Francisco, CA 94107 USA (415) 763-9890 BERGEMANN, Faye MGR., COMM. AND PR (31) MOTOROLA, INC. 4000 Commercial Ave. Northbrook, IL 60062 USA (708) 480-6845 Fax: (708) 480-8209 BERGER, Francine PRESIDENT (31) SPEECHWORKS 20 Hawkins Rd. StonyBrook, NY 11790 USA (516) 751-8549 Fax: (516) 751-8689 BERGER, Jeff PR SUPV. (11) BECHTEL GROUP, INC. 50 Beale St., M/S 50-19-A9 San Francisco, CA 94119-3965 USA (415) 768-0326 Fax: (415)768-0263 BERGER, Joel H. MGR. SALES PROPOSALS (16) BLUE CROSS AND BLUE SHIELD 622 Third Ave., 24th Floor New York, NY 10017 USA (212) 476-3337 Fax: (212) 687-8619 BERGER, Thomas E. DIR. MKTG. & PR (18) ALVARADO HOSPITLA MEDICAL CENTER 6655 Alvarado Road San Diego, CA 92120 USA (619) 229-3289 BERGERON, George MGR., PR AND INFO. (18) NURSES ASSOCIATION OF NEW BRUNSWICK 165 Regent St. Fredericton, NB E3B 3W5 Canada (506) 458-8731 Fax: (506) 459-2857 BERGERON, Guylaine COMM. CONSEIL (24) FORUM COMMUNICATIONS ET AFFAIRE PUBLIQUES 1176, Bishop Bureau 200 Montreal, QC H3G 2E3 Canada (514) 954-1080 Fax: (514) 954-1868 BERGESEN, Kristine CORP. COMM. ASST. (12) STERLING BANK One Moody St. Waltham, MA 02154 USA (617) 894-7790 Fax: (617) 894-3360 BERGEVIN, L. Michelle (29) BC TEL 5-3777 Kingsway Burnaby, BC V5H 3Z7 Canada (604) 432-2666 Fax: (604) 433-1241 BERGMAN, Eric J., ABC PARTNER (24) THE WRITE APPROACH 212 King St. West, Ste. 205 Toronto, ON M5H 1K5 Canada (416) 596-2283 Fax: (416) 977-1509 BERGMAN, M. Michelle COM. REL. ASSOC. (31) BEECH ACRES 6881 Beechmont Ave Cincinnati, OH 45230 USA (513) 231-6630 Fax: (513) 624-0134 BERGMAN, Randy N. COMM. SPEC. (27) COLGATE-PALMOLIVE COMPANY 300 Park Ave. New York, NY 10022-7499 USA (212) 310-2195 Fax: (212) 310-2595 BERK, Celia DIR., QUALITY & INT. COMM (31) REUTERS INFORMATION SERVICES, INC. 1700 Broadway, 2nd Fl. New York, NY 10019 USA (212) 603-3538 Fax: (212) 603-3671 BERK, Kerry M. ABC DIR., EMP. COMM. (29) BELL OF PENNYSLVANIA One Parkway, 9th Fl. Philadelphia, PA 19102 USA (215) 466-2057 Fax: (215) 466-4564 BERKLAND, William R. INDUSTRIAL SPEC. COMM. (10) CIRAS 2501 N. Loop Dr., Ste. 500 Isu Research Park Ames, IA 50010-8286 USA (515) 294-1588 Fax: (515) 294-4925 BERKLEY, Pamela MGR. ASSOC. COMM. (27) SAXS FIFTH AVENUE 450 W. 15th St. New York, NY 10011 USA (212) 940-5325 Fax: (212) 940-5399 BERKOVICH, Linda MGR., COMM. (31) SHERIDAN COLLEGE 1430 Trafalgar Rd. Oakville, ON L6H 2L1 Canada (416) 849-2877 BERKOWSKI, Janice L. DIR. OF COMM. (31) ALBERTA PUBLIC WORKS SUPPLY & SERVICES 3rd. Fl., 6950-113 St. Edmonton, AB T6H 5V7 Canada (403) 422-0326 Fax: (403) 427-0812 BERMAN, Steve MGR. EXT. AFFAIRS (29) BELLSOUTH MOBILITY 500 Cypress Creek Rd. W. Ste. 700 Fort Lauderdale, FL 33309 USA (305) 776-2411 BERMAN, Suzanne N. DIR., PR (29) AT&T CANADA LTD. 3650 Victoria Park Ave. Willowdale, ON M2H 3P7 Canada (416) 756-5034 BERMUDEZ, Maria L. ASST. VP (12) BANCO POPULAR DE PUERTO RICO P.O. Box 362708 San Juan, PR 00936-2708 USA (809) 765-9800 Fax: (809) 764-1706 BERNACKI, Edward J. MKTG. MGR (31) BUDDLE FINDLEY P.O. Box 1433 Auckland New Zealand (9) 358-2555 Fax: (9) 358-2055 BERNARD, Rupert J. TRAINING COORD. (17) MIRAMICH PULP AND PAPER INC. P.O. Box 5040 Newcastle, NB E1V 3N3 Canada (506) 627-3727 Fax: (506) 622-8886 BERNARDINI, Darlo SUPV., MKTG. COMMM. (18) JEWISH HOSPITAL OF CINCINNATI 3200 Burnet Ave. Cincinnati, OH 45229 USA (513) 569-2345 Fax: (513) 569-3305 BERNARDY, Laurie CORP, COMM. MGR. (17) W.H. BRADY CO. 727 W. Glendale Ave. P.O. Box 571 Milwaukee, WI 53201-0571 USA (414) 332-8100 BERNETICH, Mary Ann SPEC. PROJECT MGR. (31) MORLEY CAPITAL MANAGEMENT INC. 5285 SW Meadows Rd., Ste. 400 Lake Oswego, OR 97035 USA (503) 635-5414 Fax: (503) 684-3675 BERNGARDS, Terry EXEC. ASST. TO PRESIDENT (27) NORTH WEST COMPANY 77 Main St. Winnipeg, MB R3C 2R1 Canada (204) 934-1502 Fax: (204) 934-1317 BERNHUT, Stephen N. PRESIDENT (24) BERNHUT & ASSOCIATES 245 Davenport Rd. Toronto, ON M5R 1K1 Canada (416) 323-9270 BERNIARD, Susan K. MKTG. SPEC. (20) EXXON COMPANY USA P.O. Box 2180 Houston, TX 77252-2180 USA (713) 656-8477 Fax: (713) 656-9742 BERNIER, Marie DIR. PUB. AFF. (13) UNIVA INC. 1250, Boul. Rene-Levesque Ouest 41E, Etage Montreal, QC H3B 4X2 Canada (514) 938-3329 Fax: (514) 938-1773 BERNINGER, Wendy MGR., COMPANY COMM. (25) MATTHEW BENDER & CO., INC. 1275 Broadway Albany, NY 12204 USA (518) 487-3316 Fax: (518) 462-0329 BERNOTAS, Joyce E., ABC CORP. COMM. SPEC. (27) BEALL'S, INC. 1806 38TH Ave. East, P.O. Box N Bradenton, FL 34206-7019 USA (813) 747-2355 Fax: (813) 746-1171 BERNSTEIN, Michael J. WRITER/EDITOR (09) PHILIP CROSBY ASSOCIATES P.O. Box 6006 Winter Park, FL 32793-6006 USA (407) 677-3030 Fax: (407) 677-3051 BERNSTEIN, Nancy H. MANAGING CONSULTANT (31) FOSTER HIGGINS Two Logan Square, Ste. 2100 Philadelphia, PA 19103-2796 USA (215) 246-1429 Fax: (215) 246-1496 BERNSTEIN, Paula MGR. (17) NORTH AMERICAN PHILIPS CORPORATION 100 East 42nd. St., 4th Floor New York, NY 10017 USA (212) 850-5339 BERNSTEIN, Robin E. CONSULTANT (24) 127 Grohmans Lane Plainview, NY 11803 USA (516) 822-5341 Fax: (516) 822-5341 BERNSTEIN, Sara MGR., EMP. COMM (18) MEMORIAL SLOAN-KETTERING CANCER CENTER 410 E 62nd St., 4th Fl. New York, NY 10021 USA (212) 639-3487 BERNT, Joseph ASST. PROFESSOR OF JOURNALISM (32) OHIO UNIVERSITY 228 Scripps Halls Athens, OH 45701 USA (614) 593-4118 Fax: (614) 593-2592 BERRY, Ann B. COMM. SPEC. (07) HEWLETT-PACKARD COMPANY P.O. Box 39, MS 644 Boise, ID 83707 USA (208) 323-3993 BERRY, Dana D. COMM. COORD. (18) CARTI CANCER CENTER Markham and University Little Rock. AR 72215 USA (501) 664-8573 Fax: (501) 663-1746 BERRY, Jean E. OWNER (31) CLEARVIEW COMMUNICATIONS Box 95759 Seattle, Wa 98145-2759 USA (206) 547-9825 Fax: (206) 547-2731 BERRY, Leslie DIR., COMM. (31) DIAL CORP. Dial Tower-1750 Phoenix, AX 85077 USA (602) 207-5040 Fax: (602) 207-2994 BERRY, Ralph J. DIR., COMM. (15) PROMUS COMPANIES INCORPORATED 1023 Cherry Rd. Memphis, TN 38117 USA (901) 762-8629 Fax: (901) 762-8637 BERRY, Thomas W. PRESIDENT (24) MMI PUBLIC RELATIONS MEDIAMAKERS, INC. 8010 Roswell Rd., Ste. 200 Atlanta, GA 30350 USA (404) 393-3210 Fax: (404) 393-3527 BERTING, Randi K. ADVER. PROD. COORD. (28) CITY OF CALGARY Box 2100, Stn. M Calgary, AB T2P 2M5 Canada (403) 277-9890 Fax: (403) 230-1155 BERTON-HUNTER, Elizabeth J. (31) 326 Karen Park Crescent Mississauga, ON L5A 3C6 Canada (416) 848-2583 BERTRAND, Donna CORP. COMM. OFF. (30) WEST KOOTENAY POWER, LTD. Waneta Plaza P.O. Box 130 Trail, BC V1R 4L4 Canada (604) 368-3321 Fax: (604) 364-1270 BERTRAND, Ryan K. ACCT. MGR. (14) BOWNE OF PHOENIX 2345 E. Thomas Rd., Ste. 100 Phoenix, AZ 85016 USA (602) 468-1012 Fax: (602) 957-3222 BERWYN, Deborah J. (24) CORPORATE COMMUNICATIONS SERVICES 23 Hazel Drive Pittsburgh, PA 15228 USA (412) 571-1816 BERZOCK, Robert M., ABC DIR., CORP. COMM. (06) UNION CARBIDE CORPORATION Old Ridgebury Rd. Danbury, CT 06817 USA (203) 794-6976 Fax: (203) 794-7031 BESHGETOOR-WEISS, Tanya PROJECT EDITOR (31) WARREN, GORHAM, LAMONT 1340 Braddock Pl., Ste. 400 Alexandria, VA 22314 USA (703) 706-0272 Fax: (703) 683-4852 BESLIN, Ralph F. PRESIDENT (31) BESLIN STRATEGIC COMMUNICATIONS 10 Summerhill Ave., Ste. 104 Toronto, ON M4T 1A8 Canada (416) 944-3514 BESS, Michelle H. SPEC. EVENTS COORD. (29) AT&T CANADA LTD. 3650 Victoria Park Ave. Ste. 700 Willowdale, ON M2H 3P7 Canada (416) 756-5109 Fax: (416) 756-5114 BESSER, Mary Ann COMM. SPEC. (07) VOCAM SYSTEMS 10800 Lyndale Ave. S., #300 Bloomington, MN 55420 USA (612) 888-4890 Fax: (612) 888-6137 BEST, Doreen PUBL. EDITOR (27) LOWE'S COMPANIES INC. P.O. Box 1111 North Wilkesboro, NC 28656-0001 USA (919) 651-4165 Fax: (919) 651-4766 BEST, Kenneth, ABC DIR., PUBLIC AFF. (18) PARK CITY HOSPITAL 695 Park Ave. Bridgeport, CT 06604 USA (203) 579-5194 Fax: (203) 334-4946 BESTE, Polly PRESIDENT (01) BESTE MARKETING SERVICES INC. 1191 Jacobsburg Rd. Wind Gap, PA 18091 USA (215) 8630-7338 Fax: (215) 863-7338 BETLEJEWSKI, Tina L. COMM. ASST. (05) SPX CORPORATION 700 Terrace Point Dr. P.O. Box 3301 Muskegon, MI 49443-3301 USA (616) 724-5816 Fax: (616) 724-5720 BETTINGER, Ed MGR., EMP, & MGMT. COMM. (30) PUBLIC SERVICE COMPANY OF OKLAHOMA P.O. Box 201 Tulsa, OK 74102 USA (918) 599-2429 Fax: (918) 599-3322 BETTLACH, Karen M. PR REP. (16) DELTA DENTAL OF MISSOURI 8390 Delmar Blvd. St. Louis, MO 63124 USA (314) 993-9090 Fax: (314) 993-5120 BETZEN, Mary PUB. INFO. COORD. (16) BLUE CROSS AND BLUE SHIELD OF KANSAS 1133 Topeka Blvd. Topeka, KS 66629 USA (913) 291-8869 Fax: (913) 291-8216 BEVAN, Richard V., ABC DIR., VP (31) TOWERS PERRIN 1111 Third Ave., Ste. 2185 Seattle, WA 98101 USA (206) 343-6050 Fax: (206) 343-6056 BEVANS, Clarice MGR., EMP. COMM. (29) US WEST COMMUNICATIONS 250 Bell Plaza, Rm. 1605 Salt Lake City, UT 84111 USA (801) 237-5897 Fax: (801) 237-8064 BEVERLIN, Barbara EDITOR (30) ARKLA INC. P.O. Box 21734 Shreveport, LA 71151 USA (318) 429-3194 Fax: (318) 429-2905 BEYER, Christina W. CORP. COMM. MGR. (29) WEDU-TV 1300 N. Boulevard Tampa, FL 33607 USA (813) 254-9338 Fax: (813) 253-0826 BEYER, Eileen EMP. COMM. EDITOR (17) STEELCASE, INC. P.O. Box 1967 Ch-4E-12 Grand Rapids, MI 49501 USA (616) 246-4697 Fax: (616) 246-9015 BEYER, Lisa EDITOR (06) NALCO CHEMICAL CO. One Nalco Center Naperville, IL 60563 USA (708) 305-1697 Fax: (708) 305-2900 BEZANE, Norm EXEC. EDITOR (24) STRATEGIC BUSINESS WRITING GROUP 2609 N. Southport Ave. Chicago, IL 60614-1227 USA (312) 327-8822 Fax: (312) 248-1696 BHATNAGAR, Kanina COMM. SPEC. (31) DOW CHEMICAL CANADA INC. 1086 Modeland Rd. P.O. Box 1012 Sarnia, ON N7T 7K7 Canada (519) 339-5245 Fax: (519) 339-3417 BHULLAR, Mona COMM. OFF. (31) BRITISH COLUMBIA LOTTERY CORP. 10760 Shellbridge Way Richmond, BC V6X 3H1 Canada (604) 270-0649 Fax: (604) 276-6424 BIASATTI, Angel PUBLIC AFFAIRS MGR. (28) DFW AIRPORT P.O. Box Drawer DFW D/FW Airport, TX 75261 USA (214) 574-6702 Fax: (214) 574-3780 BIBER, Deborah MNG. DIR. (24) MULTIMEDIA COMMUNICATIONS LTD. 2/F Heard St., Wanchai Hong Kong (852) 833-1991 Fax: (852) 891 5303 BICKFORD, Warren E. DIR., PR & DEV. (18) REGINA GENERAL HOSPITAL 1440 14th Ave. Regina, SK S4P 0W5 Canada (306) 359-4259 Fax: (306) 359-4723 BIDDLE, Kenneth D. PUBL. SPEC. (30) OKLAHOMA GAS & ELECTRIC CO. P.O. Box 321-MC331 Oklahoma City, OK 73101 USA (405) 272-3285 Fax: (405) 272-3290 BIDERMAN, Amy J DIR. MEMBERSHIP COMM. (16) AMERICAN INSURANCE ASSOCIATION 1130 Connecticut Ave., N.W. Ste., 1000 Washington, DC 20036 USA (202) 828-7151 Fax: (202) 293-1219 BIDLO, LeRoy K. CORP. MKTG. OFF. (24) CITY OF REGINA Box 1790 Regina, SK S4P 3C8 Canada (306) 777-7986 Fax: (306) 777-6803 BIEDERMANN, Stephen J. CORP. DIR., EMP. COMM. (31) MOTOROLA, INC. 1303 Algonquin Road Schaumburg, IL 60196 USA (708) 576-0502 Fax: (708) 576-2483 BIEDIGER, Shari EMP. COMM. SPEC. (12) USAA USAA Bldg., D-3-E San Antonio, TX 78288-0086 USA (512) 498-0930 Fax: (512) 498-3149 BIEN, Cathy R. OWNER (24) C.R. BIEN COMMUNICATIONS 2203 W. 120th. St. Leawood, KS 66209 USA (913) 339-9871 Fax: (913) 339-9841 BIER, Nan PRESIDENT (25) CREATIVE PEOPLE, INC. Oak West Office Plaza 17W703/E. Butterfield Rd. Oak Brook Terrace, IL 60181 USA (708) 268-0707 Fax: (708) 268-0734 BIESS, Barbara MKTG. COORD. (31) HARLEY ELLINGTON PIERCE YEE ASSOCIATES, INC. 26913 Northwestern Hwy. Ste. 200 Southfield, Ml 48034 USA (313) 262-1500 Fax: (313) 262-1515 BIGELOW, Joan COMM. SPEC. (18) AMERICAN RED CROSS 3838 Dewey Ave. Omaha, NE 68105 USA (402) 341-2723 Fax: (402) 341-6910 BIGGS, L. Peggy COM. REL. COORD. (06) NOVACOR CHEMICALS (CANADA) LTD. P.O. Box 5006 Red Deer, AB T4N 6A1 Canada (403) 342-9421 Fax: (403) 342-8608 BIGGS, PETER MNG. DIR. (24) OGILVY & MATHER PUBLIC RELATIONS P.O. Box 27240 Wellington New Zealand (4) 385-1709 Fax: (4) 382-9122 BIGGS, Rebecca A. (10) OREGON SCHOOL OF ARTS & CRAFTS 8245 SW Barnes Rd. Portland, OR 97225 USA (503) 297-5544 BIGNESS, Maureen L. DIR., COMM. (10) SAGE COLLEGES 92 First St. Troy, NY 12180 USA (518) 270-2246 Fax: (518) 270-2398 BIKARD, Florence S. COMM. ASST. (06) STATE CHEMICAL MANUFACTURING CO. 3100 Hamilton Ave Cleveland, OH 44114 USA (216) 861-7114 BIKE, William S. PUBL. DIR. (10) LOYOLA UNIVERSITY 820 N. Michigan Chicago, IL 60611 USA (312) 915-6157 Fax: (312) 915-6215 BILBERRY, Bob (14) NEWMAN PRINTING COMPANY 302-306 W. 28th St. Bryan, TX 77803 USA (409) 779-7700 Fax: (409) 779-1589 BILLEHUS, Vicki L. ASSOC. GRAPHICS COMM. COORD. (23) DATASERV. INC. 12125 Technology Dr. Eden Prairie, MN 55344 USA (612) 829-6277 Fax: (612) 829-5789 BILLHYMER, Curtis P., ABC CONSULTANT (31) 35 Midpark Ln. St. Louis, MO 63124 USA (314) 344-8000 BILLINGSLEY, Cathy MKTG. WRITER (07) ROSEMOUNT, INC. 12000 Portland Ave. S. Burnsville, MN 55337 USA (612) 895-2293 Fax: (612) 895-2244 BILLS, Sharyn FREELANCE WRITER/EDITOR (31) 2225 Swainwood Dr. Glenview, IL 60025 USA (708) 724-6047 BILYK, Alexander W. DIR., CO. & INCENTIVES (29) BELL CANADA 483 Bay St., Floor 9 South Tower Toronto, ON M5G 2E1 Canada (416) 581-2363 Fax: (416) 595-1678 BILYK, Jurij MGR. CORP. PUBLIC AFFAIRS (31) MINISTRY OF INDUSTRY, TRADE AND TECHNOLOGY 900 Bay St., 9th Fl. Hearst Toronto, ON M7A 2E1 Canada (416) 325-6685 Fax: (416) 325-6688 BINE, Linda VP, COMM. (18) AMERICAN HEART ASSOCIATION 805 Burlway Rd. Burlingame, CA 94010 USA (415) 342-5522 BING, Richard (31) BANKSIDE CONSULTANTS LTD. 116 Borough High Street London Bridge London, SE 1 1LB England (71) 403-0582 Fax: (71) 407-7819 BINGER, Alison I. Christie PR MGR. (12) JAMAICA NATIONAL BUILDING SOCIETY 2-4 Constant Spring Road P.O. Box 522 Kingston, 10 Jamaica, West Indies (809) 926-1344 Fax: (809) 926-7661 BINGHAM, Julie INTERNAL COMM. (18) AMERICAN RED CROSS 18th and D, NW Washington, DC 20006 USA (202) 639-3461 BINKELE, Richard SR. EDITOR; MGR., EDIT. SVCS. (31) DEAN WITTER REYNOLDS INC. Two World Trade Center 70th Fl. New York, NY 10048 USA (212) 392-4901 Fax: (212) 392-8405 BINKS, Rebecca PRESIDENT (31) BINKS & ASSOCIATES, INC. 2311 N. Karlov Ave. Chicago, IL 60639 USA (312) 278-5051 BINNEY, Judith VP, COMM. DIR (12) CITIBANK, NORTHEAST DIVISION 1 Court Square, 44/4 Long Island City, NY 11120 USA (718) 248-9488 Fax: (718) 248-7416 BINZER, Chris M. COMM. SPEC. (31) SCIENCE APPLICATIONS INTERNATIONAL CORPORATION 101 Convention Center Dr. Ste. 407 Las Vegas, NV 89109 USA (702) 794-7764 Fax: (702) 794-7008 BIRCH, Brenda L. (31) HASTING INSTITUTE Ste.. 202, 515 W. 10th Ave. Vancouver, BC V5Z 4A8 Canada (604) 873-7480 Fax: (604) 873-7121 BIRCH, Glenn M. COMM. MGR. (24) HOOKS ASSOCIATES, INC. P.O. Box 1058 Lynchburg, VA 24505 USA (804) 845-5201 Fax: (804) 847-2029 BIRCH, Vera J. CORP. COMM. MGR. (29) ED TEL P.O. Box 20500 #1106, 10044 108th St. Edmonton, AB T5J 3S7 Canada (403) 441-2112 Fax: (403) 423-0921 BIRCHLER, Mary OWNER (09) MARY BIRCHLER DESIGN 67 Water St. San Francisco, CA 94133 USA (415) 474-2182 Fax: (415) 474-9424 BIRD, Judith T. ASSOC, DIR. (31) OHIO UNITED WAY 16 E. Broad St., 8th Floor Columbus, OH 43215 USA (614) 224-8146 Fax: (614) 224-6597 BIRD, Natalie ADMIN, ASST. (28) NOVA SCOTIA DEPT. OF TRANSPORTATION/COMMUNICATIONS 1969 Upper Water St. P.O. Box 186 Halifax, NS B3J 2N2 Canada (902) 424-3289 Fax: (902) 424-0532 BIRD, Shelley A. (24) 148 Jalan Senang Singapore 1441 0923 (65) 442-1580 Fax: (65) 442-1580 BIRENBAUM, Rhonda (24) BIRENBAUM COMMUNICATIONS 1141 Falaise Road Nepean, ON K2E 6R4 Canada (613) 723-2881 Fax: (613) 723-5662 BIRES, SUZANN E.W. SPEC. COMM. (31) TSCPA 1421 W. Mockingbird Ln. Ste. 100 Dallas, TX 75247-4957 USA (214) 689-6000 BIRGENHEIER, Janet CONSULTANT (31) TOWERS PERRIN 333 Bush St. San Francisco, CA 94104 USA (415) 773-3021 Fax: (415) 773-3071 BIRKHOLZ, Gabriella, ABC PRESIDENT (24) CCU, INC. 927 Main St.. Racine, WI 53403 USA (414) 633-4500 Fax: (414) 633-0294 BIRNBAUM, Jane VP, CORP. COMM. (13) UNITED DISTILLERS GLENMORE 6 Landmark Square Stamford, CT 06901-2704 USA (203) 359-7187 Fax: (203) 359-7192 BIRNEY, Joe NEWSLETTER EDITOR (27) QUIKTRIP CORPORATION 901 N. Mingo Tulsa, OK 74101 USA (918) 836-8551 BISCEGLIA, Mary E. COMM. CONSULTANT (18) WILLIAM M. MERCER, INC. 900 S.W. Fifth Ave. Portland, OR 97204 USA (503) 273-8600 Fax: (503) 273-9134 BISCHEL, Nancy DIR. CLIENT PROGRAM DEV. (31) AMERICAN PROTECTIVE SERVICES 7770 Pardee Lane Oakland, CA 94621 USA (510) 430-8803 Fax: (510) 430-1130 BISCIOTTI, Rose M. DIR. OF MKTG. (12) PEAT MARWICK 1600 Market St. Philadelphia, PA 19103 USA (215) 299-3914 Fax: (215) 299-3150 BISCOTT, Lynn ASST. VP (12) HOUSEHOLD FINANCIAL CORP. LTD. 100 Sheppard Ave. East Ste. 1000 North York, On M2N 6N7 Canada (416) 250-3470 Fax: (416) 512-3902 BISHOP, Bill PRESIDENT (26) BISHOP COMMUNICATIONS 112 Heath St. East Toronto, ON M4T 1S4 Canada (416) 488-0256 Fax: (416) 488-6992 BISHOP, Bryan J. PUBL. MGR. (21) GLENDALE MEMORIAL HOSPITAL AND HEALTH CENTER Central and Los Feliz Glendale, CA 91225-7036 USA (818) 502-2243 Fax: (818) 502-2295 BISHOP, Edward J. MGR. EMP. COMM. (30) THE CONSUMERS GAS COMPANY LTD. 500 Consumers Rd.. P.O. Box 650 Scarborough, ON M1K 5E3 Canada (416) 495-5541 Fax: (416) 495-6092 BISHOP, John CLIENT SERVICES DIR. (24) OGILVY & MATHER PUBLIC RELATIONS P.O. Box 27240 Wellington New Zealand (4) 385-1709 Fax: (4) 382-9122 BISHOP, Kay COMM. MGR. (08) AUSTIN INDUSTRIES 3535 Travis, Ste. 300 Dallas, TX 75204 USA (214) 443-5598 BISHOP, Owen DIR., INFO. SVCS. (30) NORTH CAROLINA ASSOCIATION OF ELECTRIC COOPERATIVES, INC. P.O. Box 27306 Raleigh, NC 27611 USA (919) 872-0800 BISSELL, Tamara MKTG. COMM. MGR. (31) LONG BEACH CONVENTION & VISITORS COUNCIL One World Trade Center, #300 Long Beach, CA 90831-0300 USA (310) 436-3645 Fax: (310) 435-5653 BITKER, Tami MKTG. COMM. ASST. (31) COOPERS & LYBRAND Ten Almaden Blvd., Ste 1600 San Jose, CA 95113 USA (408) 534-2289 Fax: (408) 292-7759 BITLER, Dorothea L. STAFF COMM SPEC. (07) IBM 805 Yarmouth Rd. Raleigh, NC 27607 USA (919) 543-7208 Fax: (919) 543-0090 BITLER, Judith EMP. COMM. ASSOC. (17) FORD NEW HOLLAND 500 Diller Ave. New Holland, PA 17557 USA (717) 355-1227 Fax: (717) 355-3650 BITON, Corina VP, COMMUNITY AFFAIRS DEPT. (12) SUNBANK SOUTH FLORIDA 501 E. Las Olas Blvd Fort Lauderdale, FL 33301 USA (305) 766-2283 Fax: (305) 765-7240 BITTLE, Trilby HEAD MKTG. & PUBLIC INFO. DEPT (31) ROYAL ONTARIO MUSEUM 100 Queen's Park Toronto, ON M5S 2C6 Canada (416) 586-5566 Fax: (416) 586-8022 BIVINS, Carol VP, PR AND CORP. COMM. (15) DAYS INNS OF AMERICA, INC. 2751 Burford Highway, NE Atlanta, GA 30324 USA (404) 728-4451 Fax: (404) 728-4067 BIXLER, Jane L. MKTG. COLLATERAL MGR. (07) TEXAS INSTRUMENTS, INC. 6620 Chase Oaks Blvd. M/S 8505 Plano, TX 75023 USA (214) 575-6116 Fax: (214) 575-4700 BJORKMAN, Julie M. COM. REL. COORD. (18) CLEVELAND HEARING & SPEECH CENTER 11206 Euclid Ave. Cleveland, OH 44106 USA (216) 231-8787 Fax: (216) 231-7141 BJORNSGAARD, Kirk L. INFO. SVCS. MGR. (20) SEG P.O. Box 702740-8801 S. Yale Tulsa, OK 74170-2740 USA (918) 493-3516 Fax: (918) 493-2074 BLACK, Hugh M.W. CONSULTANT (31) MCINTYRE KENNEDY INC. 47 Colborne St., Ste 202 Toronto, ON M5E 1P8 Canada (416) 368-5069 Fax: (416) 368-6971 BLACK, Lynda A. PROJECT DIR (09) MEDIA FIVE LIMITED 345 Queen St. Honolulu, HI 95813 USA (808) 524-2040 Fax: (808) 538-1529 BLACK, Nancy M. ACCT. EXEC. (15) REGINA INN 1975 Broad St. Regina, SK S4P 1Y2 Canada (306) 525-7562 Fax: (306) 352-1858 BLACK, Peter (31) BRITISH AEROSPACE Prestwick Airport Prestwick, Ayrshire, KA9 2RW Scotland (29) 267-2381 Fax: (29) 267-1590 BLACK, Rita A., ABC (07) 15 Pine Hill Terrace Stamford, CT 06903 USA (203) 322-1952 BLACK LOGAN, Klare COMM. SPEC. (18) IOWA FOUNDATION FOR MEDICAL CARE 6000 Westown Pkwy, Ste. 350E W. Des Moines, IA 50266-7771 USA (515) 223-2107 Fax: (515) 222-2407 BLACKBURN, Barbara DIR., INT. COMM. (18) PREMIER HOSPITALS ALLIANCE Three Westbrook Corp. Center Ninth Fl. Westchester, IL 60154-5735 USA (708) 409-4127 Fax: (708) 409-3499 BLACKBURN, Nancy L. INFO. OFF. (16) IDAHO STATE INSURANCE FUND 317 Main, Statehouse Mail Boise, ID 83720 USA (208) 334-2370 Fax: (208) 334-2262 BLACKFORD, Becky GRAPHIC DESIGNER (11) WEITZ CORPORATION 345 SE Thronton Des Moines, IA 50315 USA (515) 280-8329 Fax: (515) 245-7644 BLACKFORD, Gaylen C. MGR., COMM. (02) ELDEC CORPORATION P.O. Box 100 Lynnwood, WA 98046-0100 USA (206) 743-8219 Fax: (206) 743-8452 BLACKLOCK, Earl G. MNG. DIR. (24) WESTSCAN MEDIA SERVICES Box 910 Davidson, SK S0G 1A0 Canada (306) 934-8884 Fax: (306) 934-0962 BLACKSTONE, Deborah DIR. OF COMM. (18) ONTARIO CANCER TREATMENT & RESEARCH FOUNDATION 7 Overlea Blvd., 2nd Fl. Toronto, ON M4H 1A8 Canada (416) 423-4240 Fax: (416) 423-2017 BLACKSTONE, Jerome R. (31) 2302 E. Wyoming Place Milwaukee, WI 53202 USA (414) 289-0423 BLACKWELL, Brenda M. VP (14) BLACKWELL LITHOGRAPHERS, INC. P.O. Box 1547 Jackson, MS 39205 USA (601) 932-7422 BLACKWELL, Donna L. PROPRIETOR (27) HUMAN WORKS 223 Edgewood Terrace South Orange Village, NJ 07079 USA (212) 455-8987 BLACKWELL, Judy MGR., ADVER. & PR (17) PHELPS DODGE MAGNET WIRE CO. P.O. Box 600 Fort Wayne, IN 46801 USA (219) 458-4256 Fax: (219) 458-4364 BLACKWELL, Leetta M. COMM. ASST. (31) WESTINGHOUSE MATERIALS CO. OF OHIO P.O. Box 398704 Cincinnati, OH 45239 USA (513) 738-6320 BLACOW, Richard G. WRITER (16) BLUE CROSS 150 Ferrand Dr. Don Mills, ON M3C 1H6 Canada (416) 429-2661 Fax: (416) 429-7132 BLAIR, Lucian A. DIR. COMM. & GOVT. REL. (18) CANADIAN MEDICAL ASSOCIATION 1867 Alta Vista Dr. Ottawa, ON K1G 3Y6 Canada (613) 731-9331 Fax: (613) 731-9013 BLAIR, Rebecca BENEFITS, COMM. SUPV. (18) KAISER PERMANENTE MEDICAL CARE PROGRAM 1950 Franklin St. Regional Benefits, 4th Fl. Oakland, CA 94612 USA (510) 987-2027 Fax: (510) 987-4956 BLAKE, Cristy AVP, DIR. OF COMM. (12) NORWEST BANKS Sixth & Marquette Minneapolis, MN 55479 USA (612) 667-6858 Fax: (612) 667-3558 BLAKE URHAHN, Leslee ACCT. EXEC. (24) SANDVEN/MRA 10551 Barkley Overland Park, KS 66212 USA (913) 648-8333 Fax: (913) 648-5024 BLAKEMAN, Karen GRANT COORD. (31) UNITED WAY OF THE BLUEGRASS c/o Box 1180, 227 N. Upper Lexington, KY 40507 USA (606) 233-4460 BLAKEWELL, Roger D., ABC SR. EDITOR (16) WAUSAU INSURANCE COMPANIES 20000 Westwood Dr. P.O. Box 8017 Wausau, WI 54402 USA (715) 842-6677 Fax: (715) 847-8168 BLAKEY, John (10) AUCKLAND INSTITUTE OF TECHNOLOGY Private Bag Dept of Comm. Studies Auckland New Zealand (9) 077-3570 Fax: (9) 366-1559 BLANC, Tara A. DIR. COMM. & MKTG. (10) ARIZONA STATE UNIVERSITY ASU Alumni Assn. Tempe, AZ 85287-1004 USA (602) 965-3566 Fax: (602) 968-1009 BLANCHARCD, Annie ADVER. DIR. (25) TRAVEL PUBLISHING ASIA LTD. 16/F Capital Centre, 5-19 Jardine's Bazaar, Causeway Bay Hong Kong (852) 890-3067 BLANCHARD, Sue COMM. COORD. (18) SISTER OF CHARITY HEALTH CARED CORPORATE OFFICE 2600 North Loop W. Houston, TX 77092 USA (713) 680-4826 Fax: (713) 680-4896 BLANEY, Connie Jo PUBLIC INFO. DIR. (10) PUTNAM CITY SCHOOLS 5401 NW 40th St. Oklahoma City, OK 73122 USA (405) 495-5200 Fax: (405) 495-8648 BLANKENSHIP, Allison DIR. COURSEWARE DEV. (31) SINUFLITE P.O. Box 619119 D/FW Airport, TX 75261 USA (214) 456-8225 BLANKERS, Margaret J VP, CORP. REL & SALES (12) WESTERN CORPORATE FCU P.O. Box 2930 Pomona, CA 91769-2930 USA (714) 591-0264 BLANKINSHIP, Steve, ABC SUPV. EDITORIAL SVCS. (30) T U SERVICES 1511 Bryan Street, Room 1420 Dallas, TX 75201 USA (214) 954-5981 Fax: (214) 954-5882 BLANKMAN, Howard M. CHAIRMAN (24) HOWARD BLANKMAN INCORPORATED 125 Jericho Turnpike, #200 Jericho, NY 11753-1016 USA (516) 338-8300 Fax: (516) 338-5043 BLANTON, Lisa L. PUBL. EDITOR (12) WACHOVIA BANK OF NORTH CAROLINA, N.A. P.O. Box 3099, NC-31071 Winston-Salem, NC 27102 USA (919) 770-4969 Fax: (919) 770-7021 BLANTY, Francois PR DIR. (29) AT&T 52, quai de Dion-Bouton Puteaux Cedex, 92806 France (1) 476-7470 BLASE, Pamela K. SUPV. CORP. COMM/EMP. REL. (28) TRANS WORLD AIRLINES P.O. Box 10007 Lambert Station St. Louis, MO 63145 USA (314) 429-8558 Fax: (314) 429-8426 BLASZCZYNSKI, Carol J. MGR., CORP. COMM. (31) PERKIN-ELMER CORP.. 761 Main Ave. Norwalk, CT 06859-0310 USA (203) 834-6574 Fax: (203) 834-4424 BLAUER, Cathy J. DIR., COMM. & MKTG. (31) UNITED WAY OF OTTAWA-CARLETON 85 Plymouth Ottawa, ON K1S 2M1 Canada (613) 236-9585 Fax: (613) 236-5928 BLAUVELT, Randal R. DIR. OF PR (31) FATHER FLANAGAN'S BOYS' HOME 14100 Crawford St. Boys Town, NE 68010 USA (402) 498-1300 Fax: (402) 498-1348 BLAZEK, Kim (24) L.C. WILLIAMS & ASSOCIATES Two Prudential Plaza 180 N. Stetson Ave., Ste. 1500 Chicago, IL 60601 USA (312) 565-3900 Fax: (312) 565-1770 BLAZEY, Jennifer A. MGR. MKTG. & COMM. (31) NATIONAL NUTRITIONAL FOODS ASSOCIATION 150 E. Paularino, Ste. 285 Costa Mesa, CA 92626 USA (310) 435-3511 BLEACH, Christopher MNG. DIR. (31) RINGLEY COMMUNICATIONS Ringley House London Rd. Reigate, Surrey, RH2 9PR England (73) 722-2647 BLECHERMAN, Abby (31) INTEL CORPORATION 2200 Mission College Blvd. P.O. Box 58119 RN5-23 Santa Clara, CA 95052 USA (408) 765-1706 Fax: (408) 765-1217 BLENKHORN, Kristine T.. COMM. SPEC. (31) MIDAS INTERNATIONAL CORP. 225 North Michigan Chicago, IL 60601 USA (312) 565-7757 Fax: (312) 296-2928 BLENMAN, Helen K. OWNER (31) THE CREATIVE GROUP 7102 N. Edgewood Pl. Tucson, AZ 85704 USA (602) 297-4607 BLEWETT, Steve D., ABC DIR., JOURNALISM DEPT. (10) EASTERN WASHINGTON UNIVERSITY W. 705 1st Ave. Spokane, WA 99204 USA (509) 458-6395 Fax: (509) 623-4238 BLEY, Amy L. COMM. SUPV. (16) NORTHWESTERN NATIONAL INSURANCE GROUP P.O. Box 2070 Milwaukee, WI 53201-2070 USA (414) 792-3165 Fax: (414) 792-3444 BLIEBERG, Helene A. DIR. OF COMM. (31) CBS INC. CBS Radio Division 51 West 52nd Street New York, NY 10019 USA (212) 975-3771 Fax: (212) 975-3515 BLIETZ, Julie EDITORIAL SPEC. (16) ZURICH-AMERICAN INSURANCE COS. 1400 American Ln. Schaumburg, IL 60196 USA (708) 605-6382 BLISS, Janet E. CREATIVE DIRECTOR (24) FWJ COMMUNICATIONS LTD. 5th Floor 635-6 Ave., S.W. Calgary, AB T2P 0T5 Canada (403) 266-7061 Fax: (403) 269-4022 BLISS, Jock B. DIR., PR (10) GRAND VALLEY STATE UNIVERSITY 24 Zumberge Library Allendale, MI 49401 USA (616) 895-2221 Fax: (616) 895-3503 BLISS, Sharlene K. COMM. ADMIN. (12) BANK OF HAWAII 130 Merchant St., #1108 Honolulu, HI 96813 USA (808) 537-8658 Fax: (808) 537-8658 BLITZ, Ellen F. CONSULTANT (31) TOWERS PERRIN 245 Park Ave. New York, NY 10167 USA (212) 309-3674 Fax: (212) 309-0950 BLOBAUM, Joel C. PUBL. EDITOR (11) BURNS & MCDONNELL ENGINEERING P.O. Box 419173 Kansas City, MO 64141-6173 USA (816) 822-3466 Fax: (816) 333-3690 BLOCK, Judy A. MKTG. DIR. (31) KPMG PEAT MARWICK Ste. 3100, Two Union Sq. 601 Union St. Seattle, WA 98101 USA (206) 292-4236 Fax: (206) 292-4233 BLOCK, Karen A. DIR., MKTG. COMM. (18) EDWARD HOSPITAL 801 S. Washington Naperville, IL 60566 USA (708) 527-3908 Fax: (708) 961-4910 BLOEMKER, Laura J. EDITOR II (10) TEXAS ASSOCIATION OF SCHOOL BOARDS 2105 Lancaster Gate Round Rock, TX 78664 USA (512) 255-3585 BLOMEKE, Lisa PUBLIC REL. COORD. (18) ST. PAUL-RAMSEY MEDICAL CENTER 1170 Cushing Circle, #308 St. Paul, MN 55108 USA (612) 646-7237 Fax: (612) 221-4362 BLOMFIELD, Brian DIRECTOR (31) VOICEPRINT LTD. 230 Sha Lan Village Taipo, New Territories Hong Kong (852) 664-7373 Fax: (852) 665-6222 BLOMQUIST, Susan L. MGR., MKTG. COMM. (17) GATES ENERGY PRODUCTS 617 N. Ridgeview Dr. Warrensburg, MO 64093 USA (816) 429-7512 Fax: (816) 429-1758 BLOOM, Ruth P. DIR. CORP. COMM (11) VITRO CORP. 1400 Georgia Ave., (1-1318) Silver Spring, MD 20906-2972 USA (301) 231-2331 Fax: (301) 231-2279 BLOOMFIELD, Marina SUPV., CORPORATE COMM. (21) MERCK & CO., INC. P.O. Box 2000, RY32-605 Rahway, NJ 07065 USA (908) 594-6405 Fax: (908) 594-3930 BLOSSER, James R. DIR. OF PUBLIC AFF. (28) BURLINGTON NORTHERN RAILROAD P.O. Box 83010 Lincoln, NE 68508 USA (402) 473-7768 Fax: (402) 473-7503 BLOYER, Vikki L. ASSOCIATE EDITOR (17) NEWELL CO. 29 East Stephenson Freeport, IL 61032 USA (815) 233-8015 Fax: (815) 233-8657 BLUM, Judith M. SR. EDITOR (31) GERAGHTY & MILLER, INC. 125 East Bethpage Rd. Plainview, NY 11803 USA (516) 249-7600 Fax: (516) 246-7610 BLUME, Beverly R. DIR., MKTG. SVCS. (21) SMITH KLINE BEECHAM ANIMAL HEALTH 812 Springdale Dr. Exton, PA 19335 USA (215) 363-3755 Fax: (215) 363-3286 BLUMENSAADT, Mike PHOTOGRAPHER (22) MATRIX PHOTOGRAPHICS 306 Edna St. San Francisco, CA 94112 USA (415) 333-6178 BLUMENSCHEIN, Elizabeth C., ABC REG. ANALYST - SW METRO REGION (30) PUBLIC SERVICE COMPANY OF COLORADO 10001 W. Hampden Avenue Lakewood, CO 80227 USA (303) 980-3881 Fax: (303) 980-3852 BLUNDO, Norel M. COMM. SPEC. (30) NEW YORK POWER AUTHORITY 120 Second Avenue Westwood, NJ 07675 USA (201) 488-1652 BLUSIEWICZ, Linda D. BANK CARD OFF. (12) SIGNET BANK 11013 W. Broad St. Rd. P.O. Box Broad St. Rd. Richmond, VA 23260 USA (804) 965-8338 Fax: (804) 747-2745 BLY, LaDawn COORD. OF CORP. COMM. (31) NOVATEL COMMUNICATIONS LTD. 1020 - 64 Ave., NE Calgary, AB T2E 7V8 Canada (403) 295-4548 Fax: (403) 274-7823 BLYTH, Ian T. DIR. (24) IAN BLYTH CORPORATE COMMUNICATION P.O. Box 8 Wandong, VIC, 3758 Australia (613) 467-4258 Fax: (613) 467-8031 BLYTH, Susan W.S. CORP. COMM. MGR. (31) INLAND REVENUE DEPARTMENT P.O. Box 2198 Wellington New Zealand (4) 72-1032 Fax: (4) 71-4938 BLYTHE, Tim DEPUTY HEAD OF GROUP MEDIA REL (12) NATWEST GROUP 41 Lothbury London England (71) 726-1631 Fax: (71) 726-1015 BOAG, Michelle GEN. MGR. CORP. AFF. (24) DOMINION BREWERIES, LTD. P.O. Box 1659 Auckland New Zealand (9) 379-7980 Fax: (9) 379-7808 BOATTENHAMER, Greg E. VP OF COMM. (18) IOWA HOSPITAL ASSOCIATION 100 East Grand, Ste. 100 Des Moines, lA 50309 USA (515) 288-1955 Fax: (515) 283-9366 BOBB, Amy Lehman ASSOC. EDITOR (25) PENNSYLVANIA ASSOCIATION OF TOWNSHIP SUPERVISORS 3001 Gettysburg Rd. Camp Hill, PA 17011-7296 USA (717) 763-0930 Fax: (717) 763-9732 BOBBEY, Joe DIR. COMM. SVCS. (30) PENNSYLVANIA POWER COMPANY P.O. Box 891 New Castle, PA 16103 USA (412) 656-5325 Fax: (412) 656-5318 BOBBIE, Daniel M. EXEC. VP (31) JEFFREY ELLIOTT COMMUNICATIONS INC. 17 Toronto St. Toronto, ON M5C 2R1 Canada (416) 362-8000 Fax: (416) 362-9638 BOBERSCHMIDT, Margaret L. DIR., PR (29) AT&T 635 Grant St., 1st Fl. Pittsburgh, PA 15219 USA (412) 227-7273 Fax: (412) 227-7178 BOBO, Judy COMM. COORD. (05) AC ROCHESTER 1300 North Dort Highway Flint, Ml 48556 USA (313) 257-0849 Fax: (313) 257-2862 BOBZIN, Barbara L. ASST. MGR. (29) SOUTHERN BELL TELEPHONE CO. 35 E57 Southern Bell Center 675 West Peachtree St. Atlanta, GA 30375 USA (404) 529-0663 Fax: (404) 529-8575 BOCCELLA BAGIN, Carolyn PRESIDENT (31) CENTER FOR CLEAR COMMUNICATION 26 Hawthorn Ct. Rockville, MD 20850 USA (202) 340-1747 BOCHKE, Jody L. (31) 191 Leopold Cres. Regina, SK S4T 6N5 Canada (306) 757-8222 BODDINGTON, George B. PRESIDENT (31) POLICY CONCEPTS 236 Adelaide Street West Toronto, ON M5H 1W7 Canada (416) 971-7777 Fax: (416) 971-9052 BODEN, Michael D. EXEC. ASST./COMM. (31) CHILDREN'S AID SOCIETY OF METROPOLITAN TORONTO 33 Charles St. East Toronto, ON M4Y 1R9 Canada (416) 924-4646 Fax: (416) 324-2485 BODNAR, David M. COMM. REL. OFF. (30) BC GAS INC. 1066 W Hastings St. Vancouver, BC V6E 3G3 Canada (604) 443-6500 Fax: (604) 443-6614 BODNAR, Michael COMM. DIR. (24) IMMEDIATE CREATIVE SERVICES LTD. P.O. Box 12-122 Wellington New Zealand (4) 473-6887 Fax: (4) 472-1996 BOECK, Raynell L. ASST. VP & MGR. OF PR (12) BANK OF AMERICA Dept. 3258, P.O. Box 37000 San Francisco, CA 94137 USA (415) 624-0126 Fax: (415) 953-0362 BOEHMER, Gabriel PR REP. (17) GEORGIA PACIFIC CORPORATION 900 SW 5th Ave. Portland, OR 97204 USA (503) 248-7336 Fax: (503) 221-0835 BOERGER, Patricia J. SR. PR REP. (12) COMERICA INC. 211 W. Fort St. Detroit, Ml 48275 USA (313) 222-3302 Fax: (313) 222-5721 BOGART, Agnes COMM. CONSULTANT (23) 135 Central Park West, #9N New York, NY 10023-2413 USA (212) 724-0006 BOGER, Kathy MKTG. MGR. (16) COVENANT LIFE INSURANCE COMPANY 1809 Walnut St. Philadelphia, PA 19103 USA (215) 568-1717 Fax: (215) 568-1099 BOGGESS, John PR DIR. (30) SAN ANTONIO WATER SYSTEM P.O. Box 2449 San Antonio, TX 78298 USA (512) 225-7461 Fax: (512) 271-0336 BOGLE-BOOTH, April L. CO-OWNER (31) FACE COMMUNICATIONS 5004 Mountclaire Rd. Stone Mountain, GA 30087-1339 USA (404) 320-1380 Fax: (404) 320-0083 BOGREN, Richard MEDIA/COMM. SPEC. (10) UNIVERSITY OF ILLINOIS COLLEGE OF AGRICULTURE 47 Mumford Hall 1301 West Gregory Dr. Urbana, IL 61801 USA (217) 333-9439 BOHLKE, Celeste M. PR ASSOCIATE (31) DAVID L. LAWRENCE PITTSBURGH CONVENTION/EXPOSITION CENTER 1001 Penn Ave. Pittsburgh, PA 15222 USA (412) 565-6000 Fax: (412) 565-6008 BOHMFALK, Leigh A. MKTG. COORD. (26) ARTHUR ANDERSEN & CO. One Market Plaza Spear Street Tower, Ste. 3500 San Francisco, CA 94105 USA (415) 546-8567 Fax: (415) 543-1827 BOIE, Pamela R. EDITOR (27) LUCKY STORES, INC. 1701 Marina Blvd. San Leandro, CA 94577 USA (510) 678-4637 Fax: (510) 678-4565 BOIRE, Catherine REG. DIR. OF PR (15) MARRIOTT HOTELS, RESORTS AND SUITES 3130 South Harbor Blvd. Suite 500 Santa Ana, CA 92704 USA (714) 979-2333 Fax: (714) 662-3102 BOIS, Ginette CONSULTANT EN COMM. (31) TOWERS PERRIN 1800, Avenue McGill College Montreal, QC H3A 3J6 Canada (514) 982-2118 Fax: (514) 982-9269 BOISCLAIR, Louise CONS. EN COMM. (04) LB COMMUNICATION 161 Roy est #14 Montreal, QC H2W 1M3 Canada (514) 284-2015 BOISSEAU, Pierre PR. SPEC. (29) RECHERCHES BELL NORTHERN LT. 3 Place Du Commerce Verdun, QC H3E 1H6 Canada (514) 765-7994 BOISSONNEAULT, Stephen DIR. GENERAL (31) MULTICULTURALISM & CITIZENSHIP CANADA 25 Eddy St., 10th Fl. Ottawa, ON K1A 0M5 Canada (819) 994-5595 Fax: (819) 953-5382 BOKMAN, Roberta L. DIR., PR (10) JOHN CARROLL UNIVERSITY 20700 North Park Blvd. University Hts., OH 44118 USA (216) 397-4340 Fax: (216) 397-3028 BOLDEN, Joanetta SR. ASSOC., PR (31) UNITED WAY OF AMERICA 701 North Fairfax St. Alexandria, VA 22314 USA (703) 683-7857 Fax: (703) 683-7840 BOLE, Dennis SR. EDITORIAL SVCS. ASSOC. (16) THE PRINCIPAL FINANCIAL GROUP 711 High Corp. Relations Des Moines, lA 50392-0150 USA (515) 247-6634 Fax: (515) 248-8469 BOLEN, Leon (25) TULSA LITHO 2201 S. Rosedale Tulsa, OK 74107 USA (918) 582-8185 Fax: (918) 599-8481 BOLOGNA, Karen COMM. MGR. (29) PACIFIC BELL 2600 Camino Ramon, Rm 4S750T San Ramon, CA 94583 USA (510) 823-5234 Fax: (510) 867-4633 BOLSON, Marsha DIR., MEDIA & PUBL. DEPT. (10) KAMEHAMEHA SCHOOLS/BISHOP EST. 1887 Makuakane St. Honolulu, HI 96817 USA (808) 842-8881 Fax: (808) 842-8875 BOLTON, Greg MGR., ADVER./PR (31) SERVICE CORPORATION INTERNATIONAL 1929 Allen Pkwy. Houston, TX 77479 USA (713) 525-5235 Fax: (713) 525-5288 BOLYANATZ, Marsha RESOURCE INFO. LIAISON (10) SAN LUIS COASTAL UNIFIED SCHOOL DISTRICT 1499 San Luis Dr. San Louis Obispo, CA 93401-3099 USA (805) 543-2010 BOMBA, Susan DIR., COMM (28) AMERICAN PRESIDENT LINES 1111 Broadway, 9th Fl. Oakland, CA 94607 USA (510) 272-7470 Fax: (510) 272-8934 BOMELI, Daniel R., ABC MKTG. DIR. (18) UNIVERSITY HOSPITALS OF CLEVELAND 2074 Abington Rd. Cleveland, OH 44106 USA (216) 844-8688 Fax: (216) 844-7590 BONAMUSA, Jill B. PR MGR. (11) STV/SEELYE STEVENSON VALUE & KNECHT 225 Park Ave. S New York, NY 10003 USA (212) 777-4400 Fax: (212) 529-5237 BOND, Sheree PR/PUBL. OFF. (30) MUNICIPAL ELECTRIC ASSOCIATION 20 Eglinton Ave. W., Ste. 500 P.O. Box 2004 Toronto, ON M4R 1K8 Canada (416) 483-7739 Fax: (416) 483-9039 BONDY, Michele O. MGR., PRACTICE DEV. (12) DELOITTE & TOUCHE 333 Clay St., #2300 Houston, TX 77002 USA (713) 750-4415 Fax: (713) 750-4439 BONELLI, Ann MEDIA COORD. (11) WOODWARD-CLYDE 4582 S. Ulster St., #600 Stanford Place 3 Denver, CO 80237 USA (303) 740-3857 BONETTI, Tabatha Jo PR ADMIN. (31) AUTODESK, INC. 2320 Marinship Way Sausalito, CA 94965 USA (415) 491-8720 Fax: (415) 491-8305 BONHAM, Caroline MEDIA WRITER (12) CANADA TRUST TRAINING SERVICES 380 Wellington St., Ste. 2200 London, ON N6A 4S4 Canada (519) 663-8305 Fax: (519) 673-4552 BONIKOWSKY, Scott DIR., CORP. COMM. & QUALITY (12) AVCO FINANCIAL SERVICES CANADA 201 Queens Ave. London, ON N6A 1J1 Canada (519) 672-4220 Fax: (519) 660-2637 BONIN, Glenda P. (31) 336 E. 16th St. Tucson, AZ 85701 USA (602) 629-0270 BONNEAU, France DIRECTRICE ADJOINTE, COMM. (26) PLACE DESJARDINES INC. 2 Complexe Desjardins Bur 2316 BP 154, Succ Desjardins Montreal, QC H5B 1E9 Canada (514) 281-1870 Fax: (514) 281-8293 BONNELL, Robert DIR., OFFICE OF COMM. (10) NEBRASKA OHIO UNIVERSITY COLLEGE OF MEDICINE P.O. Box 95 Rootstown, OH 44272 USA (216) 325-2511 Fax: (216) 235-7943 BONNER, W. Allan PRESIDENT (24) ALLAN BONNER COMMUNICATIONS MANAGEMENT INC. 8 Glenview Ave. Toronto, ON M4R 1P6 Canada (416) 484-1667 Fax: (416) 484-9778 BONNETT, Kendra R. EDITOR (07) IBM 1133 Westchester Avenue MD-236 White Plains, NY 10604 USA (914) 642-6358 Fax: (914) 642-5757 BONNETTE, Susan MKTG. COMM. SPEC. (07) TANDEM COMPUTERS 10596 N. Tantau Ave. Cupertino, CA 95014 USA (408) 285-3853 Fax: (408) 285-3770 BOORSTEIN, Carol ASSOC. CONSULTANT (31) WYATT COMPANY 461 Fifth Ave. New York, NY 10017 USA (212) 679-7850 BOOTH, Fran, ABC PRESIDENT (31) BOOTH COMMUNICATIONS, INC. 6200 E. Thomas Rd., 303 Scottsdale, AZ 85251 USA (602) 945-6333 Fax: (602) 945-8221 BOOTH, J.D., ABC PRODUCT COMM. MGR. (06) DOW CHEMICAL CANADA INC. P.O. Box 1012 1086 Modeland Rd. Sarnia, ON N7T 7K7 Canada (519) 339-8547 Fax: (519) 339-3417 BOOTH, Martha C. ADVER. BRANCH MGR. (31) KENTUCKY DEPARTMENT OF PARKS 500 Mero St., 10th Fl. Frankfort, KY 40601 USA (502) 465-3006 Fax: (502) 6100 BOOTH, Rosemary ASST. PROFESSOR (10) UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE 9503 Marsena Ct. Charlotte, NC 28213-3760 USA (704) 547-3245 BORCHERS, Jim CORP. COMM. & MKTG. SVCS. (16) BLUE CROSS OF IDAHO P.O. Box 7408 Boise, ID 83707 USA (208) 345-4550 Fax: (208) 336-6311 BORCHERT, Christine M. (17) 4305 SE Francis Portland, OR 97206 USA BORDELON, Ann EDITOR (28) PORT OF HOUSTON AUTHORITY 111 East Loop North P.O. Box 2562 Houston, TX 772522-2562 USA (713) 670-2592 Fax: (713) 670-2564 BORDEN, Norman (12) NORMAN BORDEN COMMUNICATION 101 W. 12th Street New York, NY 10011 USA (212) 989-4136 Fax: (212) 633-1110 BORDEN, S. Gail PRESIDENT (24) BENCHMARK COMMUNICATIONS, INC. 5353 W. Alabama St., Ste. 206 Houston, TX 77056-5922 USA (713) 840-0990 Fax: (713) 840-9767 BOREHAM, Ross PUBLIC AFF. MGR. (17) TASMAN PULP AND PAPER CO. LTD. Private Bag Kawerau New Zealand (76) 3-3152 Fax: (76) 3-3049 BORESTEIN, Gina S. MGR., PR (18) SCARBOROUGH GRACE HOSPITAL 3030 Birchmount Rd. Scarborough, ON M1W 3W3 Canada (416) 495-2436 BORENSTEIN-LEVY, Ronna PR SPEC. (07) HEWLETT-PACKARD COMPANY 3000 Minuteman Rd. Andover, MA 01810 USA (508) 681-2027 Fax (508) 687-2160 BORG, Eldean, ABC DIR. OF UIHC PUBLIC INFO. (18) UNIVERSITY OF IOWA HOSPITALS AND CLINICS 200 Hawkins Drive Iowa City, IA 52242-1009 USA (319) 356-2731 Fax: (319) 356-3862 BORGERSEN, Janine M. ASSOC. EMP. COMM. (12) AMERICAN EXPRESS COMPANY 200 Vesey St. New York, NY 10285-4715 USA (212) 640-2011 Fax: (212) 640-3419 BORGESON, Susan T. MKTG. SVCS. (31) PROGRESSIVE ARCHITECTURE ENGINEERING PLANNING 2942 Fuller Ave. Grand Rapids. MI 49505 USA (616) 361-2664 Fax: (616) 361-1493 BORN, Carolynne (31) 110 Tammy Circle West Pittsburg, CA 94565 USA (510) 709-0557 Fax: (510) 709-0057 BORN, Emily M. EDITOR (30) INDIANA STATEWIDE ASSOCIATION OF RURAL ELECTRIC CO-OPS P.O. Box 24517 Indianapolis, IN 46224 USA (317) 248-9453 Fax: (317) 247-5220 BORNSTEIN, Sarah B., ABC DIR., HUMAN RESOURCES (10) ILLINOIS INSTITUTE OF TECHNOLOGY 3300 S. Federal MB302 Chicago, IL 60616 USA (312) 567-3012 Fax: (312) 567-3450 BOROWSKI, George A. DIR., RECRUITMENT & PUBLIC INF (31) BIG BROTHERS OF METRO TORONTO 1320 Yonge St. Toronto, ON M4T 1X2 Canada (416) 925-8981 Fax: (416) 925-4671 BOROWSKY, Kris CONSULTANT (31) A.W. VIDMER & CO. 214 Overlook Ct. Brentwood, TN 37027 USA (615) 373-1851 Fax: (615) 370-0351 BORRELLI, Elizabeth M. DIR. STANDARDS/REGULATORY AFF. (24) TOY MANUFACTURERS OF AMERICA 200 Fifth Avenue New York, NY 10010 USA (212) 675-1141 Fax: (212) 633-1429 BORRIELLO, Gina M. AV PROD. SPEC. (29) TIMEPLEX. INC. 400 Chestnut Ridge Rd. Woodcliff Lake, NJ 07656 USA (201) 391-1111 Fax: (201) 930-4648 BORSAY, Peggy L. PRINCIPAL (23) WILLIAM M. MERCER, INC. 1500 Meidinger Twr. Louisville, KY 40202 USA (502) 561-4686 Fax: (502) 561-8992 BOS, Julie S. PROMO. COPYWRITER (18) BECKMAN DIAGNOSTIC SYSTEMS GROUP 200 S. Kraemer Blvd., W-525 Brea, CA 92621 USA (714) 993-8328 Fax: (714) 961-4504 BOSAK, Susan V. PARTNER (31) COMMUNICATION PROJECT 164 Tomlinson Circle Markham, ON L3R 9K2 Canada (416) 940-2973 Fax: (416) 940-5294 BOSC, Michael PUBLIC AFFAIRS MGR. (31) GREATER LOUISVILLE ECONOMIC DEVELOPMENT PARTNERSHIP 2020 Old Vincennes Rd. New Albany, IN 47150 USa (502) 625-0204 Fax: (502) 625-0211 BOSK, Jennifer R. COMM. MGR. (31) GREATER FORT WAYNE CHAMBER OF COMMERCE 826 Wayne, IN 46802 USA Fort Wayne, IN 46802 USA (219) 424-1435 Fax: (219) 426-7232 BOSS, David COMM. MGR. (17) SCHLUMBERGER INDUSTRIES 215 Laird Dr. Toronto, ON M4G 3X1 Canada (416) 425-3330 Fax: (416) 425-9062 BOSSE, Tammy ADMINISTRATOR (24) PHOENIX FUTURES FORUM 251 W. Washington Phoenix, AZ 85003 USA (602) 262-4845 Fax: (602) 534-15555 BOSSE, Tina INDUSTRY REL. SPEC. (07) SOFTWARE AG 11190 Sunrise Valley Dr. MS/M325 Reston, VA 22091 USA (703) 391-6720 Fax: (703) 391-6731 BOSSERT, Robert A. INT. INFO. SPEC. (29) US WEST COMMUNICATIONS Ste. 700, 150 South 5th. St. Minneapolis, MN 55402 USA (612) 663-6696 Fax: (612) 663-3276 BOSTER, Janis L. EMPL. COMM. MGR. (18) CAREFIRST FREESTATE HEALTH MAINT. ORG 10626 York Rd. Hunt Valley, MD 21030 USA (410) 683-8630 Fax: (410) 683-8409 BOSTER-OWEN, Denise PROJECT COORD. (21) BURROUGHS WELLCOME CO. 3030 Cornwallis Rd. Res. Triangle Park, NC 27709 USA (919) 248-3843 Fax: (919) 549-0767 BOSTON, Elise (30) 1361 Seagrape Circle Fort Lauderdale, FL 33326 USA (305) 227-4352 Fax: (305) 227-4315 BOSTRON, Mary Ann SR. WRITER (30) PUBLIC SERVICE CO. OF COLORADO 1225 17th St., Ste. 2000 Denver, CO 80202-5533 USA (303) 294-2404 Fax: (303) 294-8120 BOSTWICK, Anne ASSOC. (16) OUM GROUP P.O. Box 96011 Bellevue, WA 98009-9611 USA (206) 453-5556 BOTT, Christine COMM. MGR. (31) CITY OF OVERLAND PARK 8500 Santa Fe Dr. Overland Park, KS 66212 USA (913) 381-5252 Fax: (913)381-9387 BOTVIN, Judith D. SUPV., EMPL. & COMM. REL. (30) METROPOLITAN EDISON COMPANY 2800 Pottsville Pike Reading, PA 19640 USA (215) 921-6246 Fax: (215) 921-6571 BOUBONG, H. Lois COMM. CONSULTANT (23) WYATT COMPANY 100 W. Clarendon, Ste. 800 Phoenix, AZ 85013 USA (602) 279-3600 Fax: (602) 234-1449 BOUCHARD, B. Kim CORP. SPEECH DEV. SPEC. (31) INTEL CORPORATION 2200 Mission College Blvd P.O. Box 58119, RN5-13 Santa Clara, CA 95052-8819 USA (408) 765-6006 Fax: (408) 765-6008 BOUCHARD, Bill MGR., MKTG. & PR (28) BC FERRY CORPORATION 1112, BC V8V 4V2 Canada Victoria, BC V8V 4V2 Canada (604) 381-1401 Fax: (604) 388-7754 BOUCHARD, Paul DIR. INT. COMM. (12) LAURENTIAN BANK 1981 McGill College Ave. Ste. 1870 Montreal, QC H3A 3K3 Canada (514) 284-3909 Fax: (514) 284-5949 BOUDREAU, Nanette DIR., PR (18) SISTER KENNY INSTITUTE 800 E. 28th St. Minneapolis, MN 55407 USA (612) 863-4482 Fax: (612) 863-3299 BOUDREAUX, Doug COM. REL. ASSOC. (10) UNIVERSITY OF UTAH 50 North Medical Dr. Salt Lake City, UT 84132 USA (801) 581-7387 Fax: (801) 585-5188 BOUDREAUX-GRAVES, Diane DIR. (10) UNIVERSITY OF HOUSTON 4800 Calhoun Houston, TX 77204-2163 USA (713) 749-7301 BOULAY, Lisa M. COMM. REP. (30) APS/PALO VERDE P.O. Box 52034, Stn. 6200 Phoenix, AZ 85072-2034 USA (602) 393-5703 Fax: (602) 932-1695 BOULOS, Marta COM. REL. REP. (31) BINNEY & SMITH INC. 1100 Church Ln. P.O. Box 431 Easton, PA 18044-0431 USA (215) 253-6272 Fax: (215) 250-5768 BOUNINI, Nancy E. PRESIDENT (31) BOUNINI COMMUNICATIONS 2901 Brittany Court St. Charles, IL 60175 USA (708) 513-8652 Fax: (708) 513-0968 BOURCHIER, Kathleen M. CORP. CONSULTANT, STRATEGIC COMM. (19) ALCAN SMELTERS & CHEMICALS, LTD. 1188 Sherbrooke St. W. Montreal, QC H3A 3G2 Canada (514) 848-8529 Fax: (514) 848-1536 BOURDON, David E. PRESIDENT (31) CREATIVE COMMUNICATIONS 941 Shorepoint Ct., Ste. F304 Alameda, CA 94501 USA (510) 523-4376 Fax: (510) 521-8317 BOURGEOIS, Charles MGR., PUBLIC AFFAIRS (29) BELL CANADA 700 La Gauchetier W., Rm. 2S1 Montreal, QC H3B 4L1 Canada (514) 870-2225 Fax: (514) 876-8726 BOURGEOIS, Faye E. MGR. COMM. (06) RHONE-POULENC CANADA 2000 Argentia Rd., Plaza 3 Ste. 400 Mississauga, ON L5N 1V9 Canada (416) 821-4450 Fax: (416) 821-4733 BOURGEOIS, Jacqueline VP & DIR. OF PR (16) UNION NATIONAL LIFE INSURANCE COMPANY 8282 Goodwood Blvd. Baton Rouge, LA 70806 USA (504) 927-3430 Fax: (504) 231-7499 BOURNE, Laura Littlefield MGR., LEGISLATIVE INFO. (31) FOOD MARKETING INSTITUTE 800 Connecticut Ave., 5th Fl Washington, DC 20006 USA (202) 452-8444 Fax: (202) 429-4549 BOURQUE, Jacqueline PUB. INFO. OFF. (12) BANK OF CANADA 234 Wellington St., 2nd Fl. Ottawa, ON K1A OG9 Canada (613) 782-7300 BOURRET, Dilys M. EMP. COMM. SPEC. (29) AGT 26C, 10020 - 100th St. Edmonton, AB T5K ON5 Canada (403) 493-4789 Fax: (403) 493-3006 BOUSQUET, Neil B. PRESIDENT (24) SYNERGY COMMUNICATIONS INC. 4180 Dundas St. W., 2nd Fl. Etobicoke, ON M8X 1X8 Canada (416) 239-0420 Fax: (416) 239-8885 BOUTWELL, Ann T. TRAINING SPEC. (31) LOMA 1451 Wessyngton Rd., NE Atlanta, GA 30329 USA (404) 876-0998 Fax: (404) 984-0441 BOUZON, Robert W. PUBLIC AFFAIRS MGR. (07) HEWLETT-PACKARD COMPANY W. 120 Century Rd. Paramus, NJ 07653 USA (201) 599-5308 Fax: (201) 599-5575 BOVEN, Rene B. MGR., EMP. COMM. (31) NORTHERN TELECOM INC. One Ravinia Dr., Dept. 7080 Atlanta, GA 30346 USA (404) 661-5819 Fax: (404) 661-5830 BOWDEN, Joan COMM. COORD. (16) CO-OPERATORS Priory Square Guelph, ON N1H 6P8 Canada (519) 767-3031 Fax: (519) 824-0599 BOWDEN, Kirk N. DIR. OF ADVERTISING & PR (26) COLDWELL BANKER PREMIER, INC. 220 Morris Ave., Ste. 440 Salt Lake City, UT 84115 USA (801) 484-1500 Fax: (801) 484-1582 BOWDEN, Margo R. VP CORP. COMM. (16) JOHNSON & HIGGINS 125 Broad St., 39th Fl. New York, NY 10004 USA (212) 574-7037 Fax: (212) 574-7039 BOWEN, Dan DIR. OF COMM. (10) UNIVERSITY OF HOUSTON CLEAR LAKE 2700 Bay Area Blvd. UHCL Box 199 Houston, TX 77058 USA (713) 283-2810 Fax: (713) 283-2010 BOWEN, Elizabeth ACCT. (18) ST. FRANCIS HOSPITAL 7th & Clayton Streets Wilmington, DE 19805 USA (302) 575-8162 BOWEN, Glenn A. PR OFF. (19) ALUMINA PARTNERS OF JAMAICA Box 529 Arabi, LA 70032 USA (809) 962-3251 Fax: (809) 962-3536 BOWEN, M. Delite CURATOR, THE VISITORS CENTER (24) MARION MERRELL DOW INC. P.O. Box 8480 Kansas City, MO 64114 USA (816) 966-4000 Fax: (816) 966-3270 BOWER, James Edward (Ted) (20) BOWER COMMUNICATIONS 7312 Bowcrescent NW Calgary, AB T3B 2B9 Canada (403) 286-5892 BOWER, Mary Elizabeth EXEC. ASST. (28) CLALLAM TRANSIT SYSTEM Airport Industrial Park 2417 West 19th St. Port Angeles, WA 98362 USA (206) 452-1315 Fax: (206) 452-1316 BOWER, Sandra K. HEAD, CREATIVE RESOURCES (21) ELI LILLY & COMPANY LILLY Corporate Center Indianapolis, IN 46285 USA (317) 276-2344 Fax: (317) 276-1635 BOWERING, Gary CORP. COMM. ADVISOR (28) AIRWAYS CORPORATION OF NEW ZEALAND LIMITED Airways House, 8th Floor 44-48 Willis St., P.O. Box 294 Wellington New Zealand (4) 471-1888 Fax: (4) 471-0395 BOWERS, Jack DIR., CLIENT SVCS. (25) PINNACLE PUBLISHING SERVICES INC. 55 Osgood Pl. San Francisco, CA 94133 USA (415) 989-8973 Fax: (415) 989-4624 BOWERS, James Lewis EXEC. VP (18) SCRIPPS MEMORIAL HOSPITALS 9888 Genesee Ave., P.O. Box 28 La Jolla, CA 92038 USA (619) 457-6897 BOWERS, Thelma R. PR/VIDEO SPEC. (18) KCI 3440 E. Houston P.O. Box 8588 San Antonio, TX 78208-0588 USA (800) 531-5396 Fax: (512) 554-1727 BOWERS HOLT, Patricia COORD. PR SVCS. (31) WALTER INDUSTRIES, INC. 1500 North Dale Mabry Highway Tampa, FL 33607 USA (813) 871-4439 Fax: (813) 871-4430 BOWES, Janeen INT. COMM. ADVISER-EAST (20) IMPERIAL OIL LIMITED 111 St. Clair Ave. W., 18th Fl Toronto, ON M5W 1K3 Canada (416) 968-8482 Fax: (416) 968-4272 BOWMAN, Debbie L. EDITORIAL ASST. (19) ALUMINUM COMPANY OF AMERICA 1501 Alcoa Blvd. Pittsburgh, PA 15219 USA (412) 533-3433 Fax: (412) 553-3129 BOWMAN, Dennis L. DIR., NAT'L. COMM. (18) ARTHRITIS FOUNDATION 1314 Spring St. NW Atlanta, GA 30309 USA (404) 872-7100 Fax: (404) 872-0457 BOWMAN, Robert H. SR. VP/MNG. DIR. (25) GIBBS & SOELL, INC. 8601 Six Forks Rd. Ste. 702 Raleigh, NC 27685 USA (919) 870-5718 Fax: (919) 870-8911 BOWMAN, Toni J. PR MGR. (18) ST. JOHN HOSPITAL-MACOMB CENTER 26755 Ballard Rd Mt. Clemens, MI 48045 USA (313) 465-5501 BOX, Barbara A. DIR. OF PR (18) INGALLS MEMORIAL HOSPITAL One Ingalls Dr. Harvey, IL 60426 USA (708) 333-2300 Fax: (708) 210-3116 BOYACK, David A. PR SPEC. (18) CALGARY HEALTH SERVICES P.O. Box 4016, Stn. C Calgary, AB T2T 5T1 Canada (403) 228-7440 BOYAJIAN, Ned MGR., EDITORIAL SVCS. (25) RAINBOW MEDIA INC. 150 Fifth Ave. Ste. 309 New York, NY 10011 USA (212) 366-1100 Fax: (212) 366-1467 BOYAR, Steve PRESIDENT (31) STEVE BOYAR INC. 275 W. 10TH St. New York, NY 10014 USA (212) 691-5599 Fax: (212) 691-6032 BOYCE, Laura E. MGR., PUBLIC INFORMATION (31) SCOTT PAPER COMPANY Scott Plaza 1, 3rd Fl. Philadelphia, PA 19113 USA (215) 522-7260 BOYCE, Raymond A. SR. VP, CORP. REL. (31) VIACOM INTERNATIONAL, INC. 1515 Broadway New York, NY 10036 USA (212) 258-6530 Fax: (212) 258-6354 BOYD, Kim A. SR. PUBL. EDITOR (11) J.A. JONES CONSTRUCTION CO. 6060 St. Albans St. Charlotte, NC 28287 USA (704) 553-3189 BOYD, Lorraine A., ABC PRESIDENT (31) AVANT GARDE PUBLICATIONS 1105 S. 52nd Omaha, NE 68106 USA (402) 556-1226 BOYD, Lydia G. ASST. DIR. OF OPERATIONS/COMM. (10) COLLEGE BOARD 45 Columbus Ave. New York, NY 10023 USA (212) 713-8160 Fax: (212) 713-8184 BOYD, Mary Quinn MGR. PUBLIC AFF. PROJECTS (17) ABBOTT LABORATORIES D-383, AP6D Abbott Park, IL 60064-3500 USA (708) 937-8944 Fax: (708) 937-9555 BOYD, Mary E. PROMO. PUBL. COORD. (10) UNIVERSITY OF KANSAS MEDICAL CENTER Office of Continuing ED. 3901 Rainbow Blvd. Kansas City, KS 66160-7108 USA (913) 588-4488 Fax: (913) 588-4486 BOYD, Susan J. MGR., COMM. (18) CANADIAN DIABETES ASSOCIATION 78 Bond St. Toronto, ON M5B 2J8 Canada (416) 362-4440 Fax: (416) 362-6849 BOYD, William COMM. MGR. (31) WEYERHAEUSER COMPANY 33663 Weyerhaeuser Way South Federal Way, WA 98003 USA (206) 924-2882 Fax: (206) 924-3332 BOYER, Karen RESEARCH ANALYST (24) L.C. WILLIAMS & ASSOCIATES Two Prudential Plaza 180 N. Stetson Ave., Ste. 1500 Chicago, IL 60601 USA (312) 565-3900 Fax: (312) 565-1770 BOYER, Kathleen K. ACCT. EXEC. (24) READ COMMUNICATIONS 117 East Colorado Blvd. Suite 204 Pasadena, CA 91105-1938 USA (818) 578-0705 Fax: (818) 578-0706 BOYER, William H. Skip, ABC SPECIAL PROJECTS WRITER (15) BEST WESTERN INTERNATIONAL P.O. Box 10203 Phoenix, AZ 85064 USA (602) 957-5803 Fax: (602) 957-5505 BOYERS, Madaline "Lindy" SR. COMM. SPEC. PR (31) HAWAII VISITORS BUREAU Waikiki Business Plaza 2270 Kalakaua Ave. Honolulu, HI 96815 USA (808) 923-1811 BOYKO, Lydia M. DIR., EDITORIAL SVCS. (16) CANADIAN LIFE & HEALTH INSURANCE ASSOCIATION INC. 24 Southport St., Ste 652 Toronto, ON M6S 4Z1 Canada (416) 777-2221 Fax: (416) 777-1895 BOYLE, Ann ASST. DIR., EMP. COMM. (16) LIFE INSURANCE COMPANY OF VIRGINIA 6610 W. Broad St. Box 27601 Richmond, VA 23261 USA (804) 281-6337 BOYLE, Annette M. MKTG. MGR. (23) ERNST & YOUNG 600 Peachtree St. Atlanta, GA 30309 USA (404) 817-5172 Fax: (404) 817-4302 BOYLE, Laura S. ACCT. EXEC. (04) TELEMATRIX 5635 W. 80TH St. Indianapolis, IN 46278 USA (317) 872-8801 Fax: (317) 872-7823 BOYLE, Malcolm D. MNG. DIR. (24) BALDWIN BOYLE GROUP P.O. Box 34511 Birkenhead Auckland New Zealand (4) 180-942 Fax: (4) 182 501 BOYLES, James C. PRESIDENT (09) ARTISAN FIELD DESIGN 1100 W. 23RD St., Ste. 200 Houston, TX 77008 USA (713) 880-9090 Fax: (713) 880-0779 BOYNTON, Nancy MNG. EDITOR (31) LIFE INSURANCE MARKETING & RESEARCH ASSN. 8 Farm Springs Farmington, CT 06032 USA (203) 677-0033 Fax: (203) 678-0187 BOYNTON, S. Teresa REGIONAL MKTG. ADMIN. (25) ST. PETERSBURG TIMES 1000 N. Ashley Dr., Ste. 700 Tampa, FL 33602-3717 USA (813) 264-3366 Fax: (813) 264-3381 BRACHMAN, Judy E. MGR., TRAFFIC SAFETY PROMO. (28) SASKATCHEWAN GOVT. INSURANCE MOTOR VEHICLE DIVISION Traffic Safety Services 2260 11th Ave. Regina, SK S4P 0J9 Canada (306) 565-1416 Fax: (306) 569-9631 BRACKEN, Thomas M. MGR. PUBLIC AFFAIRS (02) HUGHES COMMUNICATIONS INC. P.O. Box 92424 S67/D449 Los Angeles, CA 90009 USA (213) 607-4003 Fax: (213) 607-4065 BRACKETT, Linda PRESIDENT (07) BRACKETT MARKET RELATIONS 86205 Cherokee Drive Eugene, OR 97402 USA (503) 220-1671 Fax: (503) 484-5771 BRADDOCK, John A. PR MGR. (18) BRITISH COLUMBIA HEALTH ASSOCIATION 500-1985 W. Broadway Vancouver, BC V6J 4Y3 Canada (604) 734-2423 Fax: (604) 734-7202 BRADFISH, Beth PRESIDENT (04) BETH BRADFISH, INC. 1749 No. Wells. St., Ste. 2008 Chicago, IL 60614 USA (312) 642-4763 Fax: (312) 944-2098 BRADLEY, Jenny DIR. OF PR (28) HEATHROW AIRPORT LTD. D'Albiac House, Hounslow Heathrow Airport, Middlesex, TW16 1JH England (81) 745-4108 BRADLEY, Jim E. INSTRUCTOR (24) SAIT 1301 16 Ave. NW Calgary, AB T2M 0L4 Canada (403) 284-8102 Fax: (403) 284-7121 BRADY, Kelli ACCT. EXEC. (24) ANTHONY M. FRANCO, INC. 400 Renaissance Center Suite 600 Detroit, MI 48243 USA (313) 567-5046 Fax: (313) 567-4486 BRADY, Lisa R. PROJECT MGR. (27) CARTER HAWLEY HALE STORES, INC. 1345 S. 52nd St. Tempe, AZ 85281 USA (602) 929-3056 Fax: (602) 929-3622 BRADY, Mary MGR. EDITORIAL SVCS. (26) ROCKEFELLER GROUP, INC. 1230 Avenue of the Americas New York, NY 10020-1579 USA (212) 698-8681 BRAEDYN, Pat COMM. MGR. (11) PARAMAX SYSTEMS CORPORATION 640 N. 2200 West Salt Lake City, UT 84116 USA (801) 594-6008 Fax: (801) 594-4127 BRAFMAN, Stephani L. BENEFIT COMM. SPEC. (18) MANOR CARE, INC. 10750 Columbia Pike Silver Spring, MD 20901 USA (301) 593-9600 Fax: (301) 680-4046 BRAGG, Debra J. TOTAL QUALITY DEV. MGR. (25) CHICAGO TRIBUNE 435 N. Michigan Chicago, IL 60611 USA (312) 222-2171 Fax: (312) 828-0265 BRAGGA, Richard Paul VP, COM. REL. & PHILANTHROPY (18) BONSECOURS-ST. MARY'S HEALTH CORPORATION 5008 Monument Ave. Richmond, VA 23230 USA (804) 342-1528 Fax: (804) 342-1635 BRAHNEY, Mary PR COORD. (07) SWANSON ANALYSIS SYSTEMS, INC. Johnson Rd., P.O. Box 65 Houston, PA 15342-0065 USA (412) 746-3304 Fax: (412) 746-9494 BRAIBISH, James E., ABC PR CONSULTANT (31) OPTIMIST INTERNATIONAL 554 Ballwood Dr. Ballwin, MO 63031 USA (314) 394-2773 BRAILEY, Virginia L. CORP. COMM. ASST. (31) NORANDA INC. Ste. 4000, P.O. Box 755 BCE Place, 181 Bay St. Toronto, ON M5J 2T3 Canada (416) 982-7089 Fax: (416) 982-7423 BRAINARD, Nancy VP (12) FIRST INTERSTATE BANK 633 W. 5TH St., M/S T11-54 Los Angeles, CA 90071 USA (213) 614-4371 Fax: (213) 614-4614 BRALEY, Jo COMM. MGR. (31) IDEXX LABORATORIES One Idexx Dr. Westbrook, ME 04092 USA (207) 856-0300 Fax: (207) 856-0346 BRAM, Karen PRESIDENT (18) COMMUNICATIONS PLUS 14312 Martha St. Van Nuys, CA 91401 USA (818) 785-0846 Fax: (818) 997-7422 BRANDELL, Susan Gottshall DIR., PR (31) PHOEBE DEVITT HOMES 1925 Turner St. Allentown, PA 18104 USA (215) 435-0153 Fax: (215) 435-0274 BRANDSDORFER, Ron DIR. OF MKTG. COMM. (31) SIBSON & COMPANY INC. 212 Carnegie Center CN 5323 Princeton, NJ 08543-5323 USA (609) 520-2759 BRANDT, Adra L. SPEC. PROJECTS COORD. (25) LEXINGTON HERALD-LEADER 100 Midland Ave. Lexington, KY 40508-1999 USA (606) 231-3403 Fax: (606) 231-3155 BRANDT, Lisa R. COMM. CONSULTANT (31) TSC 205 N. Michigan Ave. Ste. 1500 Chicago, IL 60601 USA (312) 819-7385 Fax: (312) 975-9359 BRANDT, Lori J. MKTG. COMM. SPEC. (31) LUTHERAN BROTHERHOOD 625 4th. Ave., South Minneapolis, MN 55415 USA (612) 340-8627 Fax: (612) 340-5467 BRANDT, Marianne PR & MKTG. (24) MICHAEL KOMMER ASSOCIATES Unter Den Eichen 7 Wiesbaden, D-6200 Germany (611) 520-049 Fax: (611) 52-6414 BRANDT, Roxanne SR. WRITER (31) DISNEYLAND 1313 S. Harbor Blvd. Anaheim, CA 92803 USA (714) 999-4743 Fax: (714) 999-4599 BRANDT, Susan Garbee ASST. CORP. DIR. (18) CENTRA HEALTH 305 Bedford Springs Rd. Lynchburg, VA 24502 USA (804) 947-4731 BRANDVOLD, Darcee L. PR ASST. (29) SASKTEL 2121 Saskatchewan Dr. Regina, SK S4P 3Y2 Canada (306) 777-2288 Fax: (306) 359-0004 BRANDWEIN, Rose-Marie DIR. OF MKTG. (31) SEYMOUR SCHNEIDMAN & ASSOCIATES 1775 E. 13th St. Brooklyn, NY 11229 USA (212) 421-5380 Fax: (212) 319-8924 BRANKS, Paul T. DIR. COMM. & PR (31) INDIANA ASSOCIATION OF REALTORS 7301 N. Shadeland Ave. Indianapolis, IN 46250-0736 USA (317) 842-0890 BRANLEY, Elizabeth A. COMM. SPEC. III (18) BAYLOR COLLEGE OF MEDICINE Office of Public Affairs 176-B, One Baylor Plaza Houston, TX 77030 USA (713) 798-4710 Fax: (713) 798-3692 BRANNON, Swann S. MGR., CORP. COMM. (30) SAVANNAH ELECTRIC AND POWER 600 E Bay St. Savannah, GA 31401 USA (912) 238-2267 Fax: (912) 944-1375 BRANSON, Bob PUB. AFF. SPEC. (12) INTERNAL REVENUE SERVICE 300 E 8th, M/S 6400 Austin, TX 78701 USA (512) 499-5315 Fax: (512) 499-5687 BRANYON-WARD, Joanne DIR., SOUTHERN REGION (10) COLLEGE OF SANTA FE AT ALBUQUERQUE 2201 San Pedro NE Bldg. 4, Ste. 120 Albuquerque, NM 87110 USA (505) 884-2732 Fax: (505) 880-8262 BRASE, Jill D. STAFF WRITER SPEC. EVENTS (16) BLUE CROSS AND BLUE SHIELD OF COLORADO 700 Broadway Denver, CO 80273 USA (303) 831-3034 Fax: (303) 830 0887 BRASEL, Debby EDITOR (30) CENTRAL ILLINOIS PUBLIC SERVICE CO. 607 E. Adams St. Springfield, IL 62618 USA (217) 525-5233 Fax: (217) 525-5825 BRASEN, Therese (31) BRASEN COMMUNICATIONS 8804 101st St. Edmonton, AB T6E 4A1 Canada (403) 439-6598 BRASWELL, Max COMM. MGR. (17) GEORGIA-PACIFIC CORP. P.O. Box 496 Ashdown, AR 71822 USA (501) 898-4527 Fax: (501) 898-6911 BRATINA, Richard M. MNG. EDITOR (12) MAXWELL MACMILLAN 910 Sylvan Ave. Englewood Cliffs, NJ 07632-9123 USA (201) 816-3815 Fax: (201) 816-3567 BRATTEN, Laura L. PUBL. DIR. (18) DECATUR MEMORIAL HOSPITAL 2300 N. Edward St. Decatur, IL 62526 USA (217) 877-8121 Fax: (217) 877-0226 BRAUN, David DIR. PR & MKTG. (18) ALEXIAN BROTHERS HOSPITAL 3933 S. Broadway St. Louis, MO 63113 USA (314) 865-3333 Fax: (314) 865-3333 BRAUN, Donald E. MKTG. SVCS. COORD. (07) MAGNUS SOFTWARE CORP. 2500 Windy Ridge Pkwy. Marietta, GA 30067 USA (404) 952-7854 Fax: (404) 952-7857 BRAUN, Mary C. SR. WRITER, COMM. (06) MORTON INTERNATIONAL, INC. 100 N. Riverside Plaza Chicago, IL 60606 USA (312) 807-3111 Fax: (312) 807-2010 BRAUN, Robert I. DIR., COMM. (12) IBM CREDIT CORPORATION 290 Harbor Dr. P.O. Box 10399 Stamford, CT 06904 USA (203) 973-5100 Fax: (203) 973-5193 BRAUN-WOODBURY, Gordon E. DIR., COMM. (23) PEAT MARWICK THORNE P.O. Box 31, Commerce Ct. West Toronto, ON M5L 1B2 Canada (416) 777-8554 Fax: (416) 777-3883 BRAUNER, Susan DIR. PUBLIC AFFAIRS (03) BLUE DIAMOND GROWERS 1802 C St. Sacramento, CA 95814 USA (916) 446-8354 BRAWN, R. Dean COM. REL. REP. (29) AGT LIMITED 2227 Westmount Rd. NW Calgary, AB T2N 3N5 Canada (403) 530-3976 Fax: (403) 530-3979 BRAY, Michelle K. MGR. OF CORP. COMM. (24) WETTERAU INCORPORATED 8920 Pershall Rd. Hazelwood, MO 63042 USA (314) 595-4003 Fax: (314) 595-1749 BRAY, Nancy Ann DIR., MKTG. & COMM. (18) SOUTHEAST MISSOURI HOSPITAL 1701 Lacey St. Cape Girardeau, MO 63701 USA (314) 651-5533 Fax: (314) 651-5850 BRAY, Pat DIR. OF PR & DEV. (31) FAMILY SERVICE ASSOCIATION OF INDIANAPOLIS 615 North Alabama St., Ste. 210 Indianapolis, IN 46204 USA (317) 634-6341 Fax: (317) 464-9575 BRAYCICH, Martha Jo CORP. EDITOR (17) VME GROUP 130 Chaussee de la Hulpe Brussels, 1050 Belgium (322) 674-7642 Fax: (322) 675-1570 BRAZIL, Diane COMM. DIR. (26) SAN JOSE REAL ESTATE BOARD 1451 Fruitdale Blvd. San Jose, CA 95128 USA (408) 998-7300 Fax: (408) 920-0358 BRAZILL, Anita ASSOC. DIR., EMP. COMM. (18) MERCK & CO., INC. WP37C-1 West Point, PA 19486 USA (215) 652-6022 Fax: (215) 652-4283 BREDENSTEINER, Susan S. PUBL. SPEC. & FREELANCE (10) VANDERBILT UNIVERSITY 108 Groome Dr. Nashville, TN 37205 USA (615) 352-6665 BREDIN, Maryann ASST. MGR., COMM. (31) CALGARY PUBLIC LIBRARY 6th Floor-616-Macleod Trail SE Calgary, AB T2G 2M2 Canada (403) 260-2639 Fax: (403) 234-8763 BREHM, Jeffrey E. EXEC. EDITOR (30) OHIO RURAL ELECTRIC COOPERATIVES, INC. 6677 Busch Blvd. P.O. Box 26036 Columbus, OH 43226-0036 USA (614) 846-5757 Fax: (614) 846-7108 BREHM, Paul W. ECONOMY DEV. SPEC. (31) CITY OF FOREST PARK 1201 W. Kemper Cincinnati, OH 42540 USA (513) 595-5251 BREIER, Ronda E. SR. MKTG. COMM. SPEC. (16) INDUSTRIAL INDEMNITY 255 California, 12th Fl. San Francisco, CA 94111 USA (415) 627-5420 Fax: (415) 627-5266 BREINDEL, Howard S. PRESIDENT (04) VISUAL COMMUNICATIONS GROUP 777 Third Ave., 6th Fl. New York, NY 10017 USA (212) 546-1990 Fax: (212) 546-2590 BREININGER, Brad J. PROD. CONSULTANT (31) HEWITT ASSOCIATES 4110 Yonge St., 6th. Fl. North York, ON M2P 2B7 Canada (416) 225-5001 BREIT, Nancy V. COMM. MGR. (05) TRW AUTOMOTIVE 8001 E. Pleasant Valley Aftermarket Division Cleveland, OH 44131 USA (216) 447-8300 BREITENBACH, Laura Martin PR CONSULTANT (24) 540 W. Boston Post Rd. Mamaroneck, NY 10543-3437 USA (914) 698-5496 Fax: (914) 381-3063 BREMER, Heidi Larson CORP. EDITOR (08) M.A. MORTENSON COMPANY 700 Meadow Lane No. Minneapolis, MN 55422 USA (612) 522-2100 Fax: (612) 520-3430 BREMNER, Carol F. TECH. WRITER (29) MANITOBA DATA SERVICES 215 Garry St., 10th Fl. Winnipeg, MB R3C 3P3 Canada (204) 946-6786 Fax: (204) 947-3816 BRENAN, Rosey C. PRESIDENT (11) RODON COMMUNICATIONS LTD. #208 - 3970 East Hastings Burnaby, BC V5C 6C1 Canada (604) 298-0677 Fax: (604) 298-9780 BRENDEN, Sheri L. CONTRIBUTING EDITOR (03) CENEX/LAND O'LAKES AG. SVCS. Box 64089 St. Paul, MN 55164-0089 USA (612) 451-5145 Fax: (612) 451-4310 BRENDZA, Diane A. PR ANALYST (31) CENTEL CELLULAR COMPANY 8725 Higgins Rd. O'Hare Plaza Chicago, IL 60631 USA (312) 399-5153 Fax: (312) 399-7169 BRENNAN, Colleen M. PUBLIC AFF. SUPV. (30) YUKON ELECTRICAL COMPANY Box 4190 Whitehorse, YT Y1A 3T4 Canada (403) 633-7000 Fax: (403) 668-3965 BRENNAN, Patricia A. PUBLIC AFFAIRS SPEC. (18) CHILDREN'S MEMORIAL MEDICAL CENTER 2300 Children's Plaza, #40 Chicago, IL 60614 USA (312) 880-6856 Fax: (312) 975-2052 BRENNAN-WALSH, Cathy ART DIR./GRAPHIC DESIGNER (31) JOHNSON & SIMPSON 706 North Ave. W. Westfield, NJ 07090 USA (201) 624-7788 Fax: (201) 624-6650 BRENNE ERF, Lynda CONSULTANT (31) 1391 Sheridan Rd. Highland Park, IL 60035 USA (708) 926-0447 BRENNER, Judith Paprock MEDIA RELATIONS MGR. (18) METHODIST HOSPITAL P.O. Box 650 Minneapolis, MN 55440 USA (612) 932-6056 BRENT, Doug DIR. COMM. STUDIES PROG. SS301 (10) UNIVERSITY OF CALGARY 2500 University Dr., N.W. Calgary, AB T2N 1N4 Canada (403) 220-5458 Fax: (403) 282-6716 BRESKE, Richard K. MKTG. COMM. MGR. (17) UNITED MUSICAL INSTRUMENTS U.S.A., INC. 1000 Industrial Pkwy. Elkhart, IN 46516 USA (219) 295-0079 Fax: (219) 295-8613 BRESLIN, Joann PROG. MGR., COMM. & MEDIA (28) PORT AUTHORITY OF NEW YORK & NEW JERSEY One World Trade Ctr., 65 North Aviation Cust. & Mktg. Svcs. New York, NY 10048 USA (212) 435-4874 Fax: (212) 435-4838 BRESSLER, Karen L. APPLICATIONS SPEC. (31) MEAD DATA CENTRAL, INC. 2626 Highland Village Ln. Miamisburg, OH 45342 USA (513) 865-1131 Fax: (513) 865-1780 BRETT, Kieran EDITOR INFO. SVCS. (24) FIELDSTONE MARKETING AND PUBLIC RELATIONS LTD. Ste. 310, 3016 5th Ave. NE Calgary, AB T2A 6K7 Canada (403) 299-2699 Fax: (403) 299-2670 BRETT, Maureen STAFF COMM. MGR. (31) BATTELLE MEMORIAL INSTITUTE Comm. A-373 505 King Ave. Columbus, OH 43201-2693 USA (614) 424-4109 Fax: (614) 424-3889 BRETT-ELSPAS, Janis PRESIDENT (24) RACHEL P.R. SERVICES 513 Wilshire Blvd., Ste. 238 Santa Monica, CA 90401 USA (213) 326-2661 BREUNIG, Karen E. CREATIVE SVCS. COORD. (31) VALLEY OF THE SUN UNITED WAY 1515 E. Osborn Rd. Phoenix, AZ 85015 USA (602) 631-4839 Fax: (602) 631-4809 BREWER, Janet J. MGR. OF COM. REL. (31) REYNOLDS & REYNOLDS COMPANY P.O. BOX 2608 Dayton, OH 45401 USA (513) 449-4215 BREWER, Jeanne P. DIR. OF COMM. (31) RESEARCH TRIANGLE FOUNDATION 2 Hanes Dr. P.O. Box 12255 Res. Triangle Park, NC 27709 USA (919) 549-8181 Fax: (919) 549-8246 BREWER, Mary G. PUBLIC COMM. DIR. (31) CITY OF WEBSTER GROVES 4 East Lockwood Ave. Webster Groves. MO 63119 USA (314) 963-5308 Fax: (314) 962-6204 BREWER, Marylee COMM. SPEC. (07) IBM 3920 Freedom Circle, Bldg. 4 Santa Clara, CA 95054 USA (408) 235-2065 Fax: (408) 235-2023 BREWER, Peggy FREELANCE (31) 30895 Country Ridge Circle Farmington Hills, MI 48331 USA (313) 661-6765 Fax: (313) 661-6765 BREWER, Robert Alan DIR., CORP. COMM. (31) MINISTRY OF AGRICULTURE & FISHERIES Box 2526 Wellington New Zealand (4) 474-4227 Fax: (4) 474-4244 BREWER, Yvonne (31) P.O. Box 236 Duvall, WA 98019 USA (206) 788-5743 BREWSTER, Robbie K. CONSULTANT (31) A. FOSTER HIGGINS & CO., INC. 345 California St. San Francisco, CA 94104 USA (415) 296-3252 Fax: (415) 956-6869 BRICK, Michelle L. COMM. COORD. (31) MANITOBA SPORTS FEDERATION 200 Main St., 4th Fl. Winnipeg, MB R3C 4M2 Canada (204) 985-4043 Fax: (204) 985-4224 BRIDE, Debbie (23) WEST WORD COMMUNICATIONS 8 - 3886 Ness Ave. Winnipeg, MB R2Y 0H2 Canada (204) 888-3894 Fax: (204) 896-1331 BRIDGE, Susan MKTG. SPEC. (31) NORWEST FINANCIAL 206 Eighth St. Des Moines, IA 50309 USA (515) 237-7558 Fax: (515) 247-7359 BRIDGES, Paul E. MNG. CONSULTANT (31) A. FOSTER HIGGINS & CO., INC. 2500 Lincoln Centre 333 South Seventh St. Minneapolis, MN 55402 USA (612) 349-9445 BRIDGEWATER, Victoria L. COMM. REP. (07) FIRST DATA CORPORATION HEALTH SYSTEMS GROUP 10101 Claude Freeman Dr. M/Drop 1-W/250-A Charlotte, NC 28262-2333 USA (704) 549-7005 Fax: (704) 549-7819 BRIER, Scott BUSINESS COMM. MGR. (06) UNION CARBIDE CORPORATION 39 Old Ridgebury Rd. Section C-2207 Danbury, CT 06817-0001 USA (203) 794-7031 Fax: (203) 794-7011 BRIGGS, Louise M. EMP. REL. SPEC. (06) ROSS ENVIRONMENTAL SERVICES, INC. 36790 Giles Rd. Grafton, OH 44044 USA (216) 748-2200 Fax: (216) 748-1399 BRIGGS, Robert L. COMM. DIR. (18) AMERICAN DIABETES ASSOCIATION 9201 Ward Parkway Kansas City, MO 94114 USA (913) 642-7489 Fax: (816) 361-3361 BRIGGS, William G., Ed.D. PROFESSOR OF PR (32) SAN JOSE STATE UNIVERSITY One Washington Square Dept. of Journ. & Mass Comm. San Jose, CA 95192 USA (408) 924-3247 Fax: (408) 924-3229 BRIGHAM, R. Scott PARTNER (24) BRIGHAM & PEECHER 136 Bunn Ave. Edwardsville, IL 62025 USA (618) 692-1680 BRIGHT, Dana D. PR ADMIN. (19) ALCOA BADIN WORKS P.O. Box 576, HWY 740 Badin, NC 28009 USA (704) 422-5696 Fax: (704) 422-5776 BRILEY, Dreama ASST. EDITOR (23) ALEXANDER CONSULTING GROUP 44 Merimac St. Newburyport, MA 01950-5626 USA (508) 465-5374 Fax: (508) 465-4011 BRINDLEY, Robert F. MKTG. COMM. SPEC. (31) STERLING SOFTWARE 4600 Lakehurst Ct. Dublin, OH 43017 USA (614) 793-5974 Fax: (614) 793-5901 BRINK, Alice H., ABC STAFF WRITER (17) AMERICAN CAPITAL MARKETING, INC. P.O. Box 1411 Houston, TX 77251-1411 USA (713) 993-4398 Fax: (713) 993-0592 BRINK, Linda D. REG. PUB. AFF. SPEC. (24) INTERNAL REVENUE SERVICE 550 S. Main St., Rm. 7028 Cincinnati, OH 45202 USA (513) 684-2841 Fax: (513) 684-3618 BRINKOETTER, Deborah A. MGR. OF PR (18) NORTH KANSAS CITY HOSPITAL 2800 Clay Edwards Dr. N. Kansas City, MO 64116-3281 USA (816) 346-7029 Fax: (816) 346-7450 BRINTON, William R. PUBLISHER (25) EDITORS' FORUM P.O. Box 411806 Kansas City, MO 64141 USA (913) 236-9235 BRIOUX, Liz MGR., CORP. COMM. (27) CONSUMERS DISTRIBUTING INC. 62 Belfield Rd. Rexdale. ON M9W 1G2 Canada (416) 245-4900 Fax: (416) 245-6905 BRISEBOIS, Cathy J. COMM. OFF. (12) VANCOUVER CITY SAVINGS CREDIT UNION 515 W. 10th Ave. Vancouver, BC V5Z 4A8 Canada (604) 877-7644 Fax: (604) 877-7639 BRISKIN, Howard L. GEN. MGR. (24) VIDEO MONITORING SERVICES OF AMERICA INC. 1066 National Press Bldg. Washington, DC 20045 USA (202) 393-7110 BRISKORN, Cathy Niese COMM. SPEC., EMP. COMM. (05) AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA 2601 S. Figueroa St. H321 Los Angeles, CA 90004 USA (213) 741-4529 Fax: (213) 741-4399 BRITTAIN, David DIR., PR (18) UPPER VALLEY MEDICAL CENTER 3130 N. Dixie Hwy. Troy, Oh 45373 USA (513) 332-7638 Fax: (513) 332-7639 BRITZ, Susan EMP. COMM. REP. (30) HOUSTON LIGHTING & POWER 611 Walker Houston, TX 77008 USA (713) 238-5751 BROCHU, Suzanne DIR., INFO. ET REL. PUBLIQUE (12) CAISSE DE DEPOT ET PLACEMENT DU QUEBEC 1981, Ave. McGill College Montreal, QC H3A 3C7 Canada (514) 847-2315 Fax: (514) 847-2498 BROCK, Gayla D. SR. CONSULTANT (24) CONTINENTAL PIR COMMUNICATIONS 415 Yonge St., 10th. Fl. Toronto, ON M5B 2E7 Canada (416) 598-8988 Fax: (416) 598-3584 BROCKERT, Connie SR. INFO. SPEC. (10) UNIVERSITY OF MISSOURI-KANSAS CITY 2411 Holmes Kansas City, MO 64108 USA (816) 276-1739 BROCKI, Vince MGR., INT. COMM. (18) HAMOT MEDICAL CENTER 201 State St. Erie, PA 16550-0001 USA (814) 870-6031 BROCKMAN, Jennifer H. ASST. DIR. OF COMM. (18) MEDICAL SOCIETY OF VIRGINIA REVIEW ORGANIZATION P.O. Box K70 Richmond, VA 23288 USA (804) 289-5320 Fax: (804) 289-5324 BROCKTON, Andrew SR. TECHNICAL WRITER (28) VOCAM SYSTEMS 10800 Lyndale Ave. S. Bloomington, MN 55420 USA (612) 888-4890 Fax: (612) 888-6137 BRODA, Joan E. PROCEDURES ANALYST (12) BC CENTRAL CREDIT UNION 1441 Creekside Dr. Vancouver, BC V6J 4S7 Canada (604) 734-2511 Fax: (604) 737-5085 BRODEN, Patricia ASSOC. DIR. PR (29) BELL CANADA 1050 Beaver Hall Hill, #610 Montreal, QC H2Z 1S4 Canada (514) 870-7398 BRODER, Matthew J. MGR. OF EXEC. COMM. (17) CARRIER CORPORATION One Carrier Place Farmington, CT 06034 USA (203) 674-3162 Fax: (203) 674-3139 BRODERICK-RIGG, Patricia A. INT. COMM. SUPV. (31) UNITED PARCEL SERVICE METRO CHICAGO DISTRICT 1400 S. Jefferson St. Chicago, IL 60607 USA (312) 942-7534 Fax: (312) 445-2244 BRODY, Abby Jane MGR. CORP. PUBL. (17) BASF CORPORATION 8 Campus Dr. Parsippany, NJ 07054 USA (201) 397-2816 BRODY, Marjorie PRESIDENT (31) BRODY COMMUNICATIONS 1200 Melrose Ave. Melrose Park, PA 19126 USA (215) 635-4420 BRONK, Susan MGR. CORP. COMM. (21) BOEHRINGER INGELHEIM PHARMACEUTICALS, INC. 900 Ridgebury Rd. Ridgefield, CT 06877 USA (203) 798-4701 BRONKEMA-DEPREZ, Pamela A. MKTG. COMM. MGR. (23) A.T. KEARNEY, INC. 222 W. Adams Chicago, IL 60606 USA (312) 648-0111 Fax: (312) 648-1939 BRONSON, Barry H. MKTG. COMM. (20) VALVOLINE, INC. 3499 Dabney Dr. Lexington, KY 40509 USA (606) 264-7393 Fax: (606) 264-7381 BRONSTEEN, Donna Vance COORD. OF MKTG. COMM. (18) GRACE HOSPITAL 6071 W. Outer Dr. Detroit, MI 48235 USA (313) 966-3460 Fax: (313) 966-4654 BROOK, Chris EUROPEAN MKT. RESEARCH MGR. (31) DOW CORNING EUROPE Rue Gon De Gaulle 62 La Hulpe, 1310 Belgium (2) 655-2111 BROOKE, Suzanne DIR. OF COMM. (26) GREATER DALLAS ASSOCIATION OF REALTORS 8201 N. Stemmons Frwy. Dallas, TX 75247 USA (214) 637-6660 Fax: (214) 637-5951 BROOKS, Alan PUBLICATIONS EDITOR (24) 11553 Marion St. Northglenn, CO 80233-2177 USA (303) 252-1479 BROOKS, Chris PR DR. (31) BOY SCOUTS OF AMERICA 1900 N. Meridian St. Indianapolis, IN 46202 USA (317) 925-1900 Fax: (317) 921-3474 BROOKS, Connie A. COMM. SPEC. (27) CIRCUIT CITY STORES, INC. 9950 Mayland Dr. Richmond, VA 23233 USA (804) 527-4000 Fax: (804) 527-4194 BROOKS, Debbie MKTG. PROMOTIONS COORD. (30) MIDWEST POWER SYSTEMS INC. 823 Walnut P.O. Box 657 Des Moines, IA 50303 USA (515) 271-2412 Fax: (515) 281-2777 BROOKS, John M., Jr. ASSOC. EDITOR-FOCUS MAGAZINE (29) AT&T 295 N. Maple Ave., Rm. 223262 Basking Ridge, NJ 07920 USA (201) 221-3568 BROOKS, Lynn C. WRITER/EDITOR (12) GENERAL MOTORS ACCEPTANCE CORPORATION 3044 W. Grand Blvd. Annex 14 Detroit, MI 48202 USA (313) 556-2828 Fax: (313) 974-8843 BROOKS, Valerie L. PRINCIPAL (31) V. BROOKS COMMUNICATIONS #29-888 W. 16th Street North Vancouver, BC V7P 1R3 Canada (604) 731-0294 Fax: (604) 988-9567 BROOKS-HOBSON, Patricia J. SR. COMM. ADVISOR (23) PRICE WATERHOUSE (CANADA) 207 Queen's Quay W. Ste. 500 Toronto, ON M5J 1A7 Canada (416) 866-2677 BROOMFIELD, Juletta M. E. GENERAL MGR. (31) TRADELINK ELECTRONIC DOCUMENT SERVICE LTD. 12/Fl, Standard Chartered Bank Bldg. 4 Des Voeux Road Hong Kong (852) 877-8980 Fax: (852) 877-8980 BROPHY, Cynthia MKTG. MGR. (12) COOPER & LYBRAND P.O. Box 243 Wellington New Zealand (4) 498-7923 BROPHY, Susan Lee MEDIA & PROMO. COORD. (13) EDUCATIONAL FOUNDATION OF THE NATIONAL RESTAURANT ASSN. 250 S Wacker Dr., St. 1400 Chicago, IL 60606 USA (312) 715-6752 Fax: (312) 715-0807 BROPHY, Tracy E. (31) 2423 Graham Avenue Redondo Beach, CA 90278 USA (213) 813-1089 BROSE, Kathy (31) 13852 S.E. 97th Ave. Clackamas, OR 97015-8655 USA (503) 654-4985 BROSIUS, Karen MGR., CULT. AFF. & SPEC. PROG. (31) PHILIP MORRIS COMPANIES INC. 120 Park Ave. New York, NY 10017 USA (212) 880-3631 Fax: (212) 907-5396 BROSSEAU, Francine CONSEILERE EN DEV. R.H. (31) LOTO-QUEBEC 500 Rue Sherbrooke Quest Montreal, QC H3A 3G6 Canada (514) 499-5228 Fax: (514) 873-9254 BROTHERTON, Phaedra L. EDITOR (18) AMERICAN ACADEMY OF PHYSICIAN ASSISTANTS 950 N. Washington St. Alexandria, VA 22314 USA (703) 836-2272 Fax: (703) 684-1924 BROTZ PUGH, Paula M. SR. COMM. REP. (31) WALT DISNEY COMPANY 500 S. Buena Vista St. Burbank, CA 91521-1104 USA (818) 560-5448 Fax: (818) 560-5884 BROUILLARD, Claude CONSEILLER EN COMM. (06) SOCIETE D'ELECTROLYSE ET DE CHIMIE ALCAN LTEE C.P. 1500 Jonquiere, QC G7S 4L2 Canada (418) 699-2176 Fax: (418) 699-2393 BROUSSARD, Jinx C. DIR. (24) CITY OF NEW ORLEANS Mayor's Office 1300 Perdido St., Rm. 2W17 New Orleans, LA 70112 USA (504) 565-6580 Fax: (504) 565-6588 BROUSSARD, Lee Ann MGR., MEDIA REL. (18) GEORGIA BAPTIST MEDICAL CENTER 300 Blvd., NE Atlanta, GA 30309 USA (404) 653-4956 Fax: (404) 653-3509 BROUSSARD, Stacey (31) 1181 Tiki Lane Tustin, CA 92680 USA (714) 544-7589 BROWN, Barbara K. MKTG. COORD. (18) LEXINGTON CLINIC 1221 S. Broadway Lexington, KY 40504 USA (606) 255-6841 BROWN, Barbara R., ABC CORP. COMM. (30) SOUTHERN CALIFORNIA EDISON 300 N. Lonehill Ave. San Dimas, CA 91773 USA (818) 302-7877 BROWN, Barbara O. CORP. COMM. OFF. (12) NATIONAL CITY CORPORATION P.O. Box 5756 Cleveland, OH 44101 USA (216) 575-3492 BROWN, Barbara L. SUPV. (17) GERBER GARMENT TECHNOLOGY, INC P.O. Box 769 24 Industrial Park Rd. West Tolland, CT 06084 USA (203) 871-8082 Fax: (203) 871-6007 BROWN, Betsy B. MKTG. COORD. (31) SKYMALL 1520 E. Pima St. Phoenix, AZ 85034 USA (602) 528-3219 Fax: (602) 254-7306 BROWN, Charles C., Jr. COMM. DEPT./MKTG. COMM. SPEC. (18) KETTERING MEDICAL CENTER 3535 Southern Blvd. Kettering, OH 45429-1221 USA (513) 296-7866 Fax: (513) 296-4226 BROWN, Christine VP/DIR. CORP. COMM. (01) GREY ADVERTISING 777 Third Ave., 3rd Fl. New York, NY 10017 USA (212) 546-2231 BROWN, David E. DIR. COMM. (16) CATHOLIC AID ASSOCIATION 3499 N. Lexington Ave. St. Paul, MN 55126 USA (612) 490-0170 Fax: (612) 490-0746 BROWN, DAVID P. PRESIDENT (24) SAWCHUK BROWN ASSOCIATES 4 Central Ave. Albany, NY 12210 USA (518) 462-0318 Fax: (518) 462-0688 BROWN, Elaine S. PRESIDENT (17) PROACTIVE PUBLIC RELATIONS 39 Strandell Crescent SW Calgary, AB T3H 1K8 Canada (403) 249-8522 BROWN, Faith A. CORP. COMM. MGR. (31) TRIBUNE COMPANY 435 N. Michigan Ave. Chicago, IL 60611 USA (312) 222-3394 Fax: (312) 222-1573 BROWN, Garry MGR., COMM. (25) HIGHLIGHTS FOR CHILDREN P.O. Box 269 Columbus, OH 43216-0269 USA (614) 487-2606 Fax: (614) 487-2700 BROWN, Jackie L. (18) FOOTHILLS HOSPITAL Public Aff. Dept. 1403-29th St., NW Calgary, AB T2N 2T9 Canada (403) 270-1922 Fax: (403) 270-2539 BROWN, Jennifer J. MGR., PUBLIC AFF./FINAN. DEV. (31) LANCASTER COUNTY CHAPTER AMERICAN RED CROSS 430 W. Orange St. Lancaster, PA 17603 USA (717) 299-5561 Fax: (717) 299-9225 BROWN, Jim, ABC PRESIDENT (24) GARDINER ADVERTISING/PUBLIC RELATIONS/MARKETING 56 W. Fourth South P.O. Box 30 Salt Lake City, UT 84110 USA (801) 364-5600 Fax: (801) 364-5609 BROWN, Joanne F. OWNER/PRINCIPAL (24) JOANNE F. BROWN COMMUNICATIONS 191 Oak Rd. Piedmont, CA 94610 USA (510 891-9474 Fax: (510) 891-9720 BROWN, Kathleen B. PRESIDENT (31) ACCESS VIDEO, INC. 1216 Oxford Rd. Cleveland, OH 44121 USA (216) 381-9093 Fax: (216) 381-9093 BROWN, Lyn N., ABC SR. ADVISOR, PUBLIC AFF. (29) TELUS CORPORATION 26C, 10020-100 St. Edmonton, AB T5J ON5 Canada (403) 493-4792 Fax: (403) 493-3006 BROWN, Marvin L. Jr., ABC MGR., COMM. (31) DESTEC ENERGY, INC. P.O. Box 4411 Houston, TX 77210-4411 USA (713) 974-8200 Fax: (713) 974-8335 BROWN, Mary G. EDITOR (30) SCANA CORPORATION 426 Main, 4th Fl. Columbia, SC 29218 USA (803) 733-2833 BROWN, Melissa (31) 426 Rosewood Ave. SE Grand Rapids, MI 49506 USA (616) 454-3036 BROWN, Melissa A. COMM. ASST. (08) AMERICAN FIRE SPRINKLER ASSOCIATION 500 N. Dove Rd. #815 Grapevine, TX 76051 USA (214) 349-5965 Fax: (214) 343-8898 BROWN, Michael C. MNG. DIR. (28) SOUTHERN PACIFIC TRANSPORTATION COMPANY 1 Market Plaza, Rm. 950 San Francisco, CA 94105 USA (415) 541-1657 Fax: (415) 541-1256 BROWN, Morry E. DIR. OF COMM. (31) NORTHERN CABLE HOLDINGS LTD. P.O. Box 4500 500 Barrydowne Rd. Sudbury, ON P3A 5W1 Canada (705) 560-1560 Fax: (705) 560-4752 BROWN, Nancy A. (17) DIAL CORP. Dial Tower-1750 Phoenix, AZ 85077 USA (602) 207-5040 Fax: (602) 207-2994 BROWN, R. Ken MGR., PUB. AFF./QUALITY SVCS. (12) ROYAL BANK OF CANADA P.O. Box 530 2010-11th Ave Regina, SK S4P 3A2 Canada (306) 780-2165 Fax: (306) 780-2167 BROWN, Robert C. VP, COMM. (26) TEXAS ASSOCIATION OF REALTORS P.O. Box 2246 Austin, TX 78768-2246 USA (512) 480-8200 Fax: (512) 370-2390 BROWN, Robyn A. DIR., ALLERGY SOCIETY MEETINGS (18) AMERICAN ACADEMY OF ALLERGY & IMMUNOLOGY 611 East Wells St. Milwaukee, WI 53202 USA (414) 272-6071 Fax: (414) 276-3349 BROWN, Sabrina L. (31) 1070 W. Main St., #122 Hendersonville, TN 37075 USA BROWN, Sandra DIR., COMM. (18) PRESBYTERIAN HOMES OF NEW JERSEY FOUNDATION 103 Carnegie Center, Ste. 102 Princeton, NJ 03543 USA (609) 987-8900 Fax: (609) 987-0543 BROWN, Stephanie (31) 9 Half Circle Rd. Germantown, NY 12526 USA BROWN, Susan August PRINCIPAL (31) AUGUST COMMUNICATIONS 3500 Oak Lawn Ave., St. 400 Dallas, TX 75219 USA (214) 528-8226 Fax: (214) 520-3179 BROWN, Tim E. EDITOR, CORP. COMM. (30) ARIZONA ELECTRIC POWER P.O. Box 670 Benson, AZ 85602 USA (602) 586-5227 Fax: (602) 586-5347 BROWN, William L. MGR. COMM. SVCS. (13) NABISCO FOODS GROUP 7 Campus Dr. Parsippany, NY 07054 USA (201) 682-7186 Fax: (201) 682-6265 BROWN, KINSEY, Yvette DIR., PUBLIC AFFAIRS (28) BURLINGTON NORTHERN RAILROAD 6851 NE Loop 820, Ste. 300 Fort Worth, TX 76180 USA (817) 581-2419 Fax: (817) 581-2487 BROWN LEVY, Donna VP, MGR., CORP. COMM. (12) FLEET BANK OF MASSACHUSETTS 28 State St. MABOS 29CPC, Boston, MA 02109 USA (617) 573-7346 Fax: (617) 573-7796 BROWNE, Anna MKTG. COMM. SPEC. (07) ATLAS TELECOM Willamette Wharf Bldg. 4640 SW Macadam Ave. Portland, OR 97201 USA (503) 228-1400 Fax: (503) 228-0368 BROWNE, Karen Y. COMM. CONSULTANT (16) BLUE CROSS BLUE SHIELD 1 Brandywine Gateway Wilmington, DE 19899 USA (302) 421-3304 BROWNLEE, Cathy A. ACCT. REP. (14) KAMINER & WELCH 1100 Poydras St., Ste. 2900 New Orleans, LA 70163 USA (504) 585-7312 BROWNRIDGE, Eleanor J. ABC PRESIDENT (24) BROWNRIDGE COMMUNICATION STRATEGIES INC. 55 Hillsmount Rd. London, ON N6K 1W1 Canada (519) 657-2258 Fax: (519) 657-4948 BROWNRIGG, W. Grant PRESIDENT (31) GRANTLAND ENTERPRISES, INC. 305 N. Mountain Ave. Upper Montclair, NJ 07043 USA (201) 744-6866 Fax: (201) 509-9588 BROWNS, Karen PR COORD. (31) CONTINENTAL PIR COMMUNICATIONS #850, 10040-104 St. Edmonton, AB T5J 022 Canada (403) 424-5944 Fax: (403) 428-0970 BROZDA, Mike COMM. CONSULTANT (31) NATIONAL SEMICONDUCTOR 760 Bellomy St. Santa Clara, CA 95050 USA (408) 248-8707 Fax: (408) 721 2829 BRUCE, Phillip CORP. AFF. MGR. (31) PROVISIONAL AIRPORT AUTHORITY 25/F Central Plaza Harbour Rd., Wanchai Hong Kong (852) 824-7701 Fax: (852) 824-3383 BRUCKNER, Susan F. RSVP PROJECT DIR. (24) UNITED WAY OF THE CAPITAL 843 N. President St. P.O. Drawer 23169 Jackson, MS 39225-3169 USA (601) 948-4725 Fax: (601) 968-8596 BRUECKMANN, Korte E. COM. REL. SPEC. (30) TACOMA PUBLIC UTILITIES P.O. Box 11007 Tacoma, WA 98407 USA (206) 591-9754 Fax: (206) 383-9627 BRUENING, Michael L. VP (24) SELZ, SEABOLT & ASSOC., INC. 221 N. La Salle St. 35th Fl. Chicago, IL 60601 USA (312) 372-7090 Fax: (312) 372-6160 BRUFFY, Patricia R. MGR. COMM. & PERFORMANCE (30) POTOMAC ELECTRIC POWER COMPANY P.O. Box 1010 Bethesda, MD 20827 USA (301) 469-5203 BRUMLEY, Laura F. DIR. OF COMM. (10) EDWIN L. COX SCHOOL OF BUSINESS-SMU Dallas, TX 75275-0333 USA (214) 692-3678 Fax: (214) 692-3713 BRUNER, Ronald G. VP, COMM. & MEMBERSHIP MKTG. (17) SOCIETY OF THE PLASTICS INDUSTRY 1275 K St., NW Ste. 400 Washington, DC 20005 USA (202) 371-5210 Fax: (202) 408-0736 BRUNET, Joanne RELATIONNISTE (19) ZINC ELECTROLYTIQUE DU CANADA LTEE. 860 Boul. Cadieux Valleyfield, QC J6S 4W2 Canada (514) 373-9144 Fax: (514) 373-4827 BRUSSTAR, James G. SR. COMM. SPEC. (16) MICHIGAN PHYSICIANS MUTUAL LIABILITY COMPANY 1301 N. Hagadorn P.O. Box 1471 East Lansing, MI 48826-1471 USA (517) 351-1150 Fax: (517) 351-3720 BRUST, George D. MKTG. SPEC. (23) MCGLADREY & PULLEN 1300 Midwest Plaza East 800 Marquette Ave. Minneapolis, MN 55402 USA (612) 376-9217 Fax: (612) 376-9876 BRUUN, Donald R., ABC PR MGR. (07) COMPUTING DEVICES INTERNATIONAL 8800 Queen Avenue South Minneapolis, MN 55431-1996 USA (612) 921-6080 Fax: (612) 921-6102 BRYAN, Helena M. FREELANCE WRITER (31) MULTI-COM 1260 Hamilton St., Ste. 300 North Vancouver, BC V6N 2S8 Canada (604) 683-2400 Fax: (604) 683-8166 BRYAN, Jerry L., ABC DIR. CORP. COMM. (23) SVERDRUP CORPORATION 13723 Riverport Drive Maryland Heights, MO 63043 USA (314) 436-7600 Fax: (314) 298-0045 BRYANT, Anne-Merie PARTNER (31) IN-HOUSE PRODUCTIONS 4532 Village Run Dr. Glen Allen, VA 23060-3370 USA (804) 965-0525 Fax: (804) 965-0525 BRYANT, Bill VP OF MKTG. (26) ATLANTA APPAREL MART 250 Springs St., #25343 Atlanta, GA 30303 USA (404) 220-2814 Fax: (404) 220-2813 BRYANT, Camille COMM. TRAINING CONSULTANT (16) BLUE CROSS AND BLUE SHIELD OF THE NATIONAL CAPITAL AREA 550 12th St., NW Washington, DC 20065 USA (202) 646-9606 Fax: (202) 646-9392 BRYANT, Judy B. DIR., HUMAN RESOURCES COMM. (29) BELL ATLANTIC 1310 N. Court House Rd. Arlington, VA 22201 USA (703) 974-5778 Fax: (703) 974-5968 BRYANT, Katharine FREELANCE PHOTOGRAPHER & WRITER (22) DARLINGTON, LTD. 7406 Columbia Ave. College Park, MD 20740 USA (301) 927-2931 BRYANT, Katharine W. CORP. COMM. ASST. (31) NOLAND COMPANY 2700 Warwick Blvd. Newport News, VA 23607 USA (804) 928-9127 Fax: (804) 244-9817 BRYCE, Carol V. EDITOR (18) BAYLOR COLLEGE OF MEDICINE One Baylor Plaza, Rm. 176B Houston, TX 77030 USA (713) 798-5770 Fax: (713) 798-5585 BRYDEN, Lea A. MGR. PR (31) ATLANTIC LOTTERY CORPORATION 770 St. George Blvd. P.O. Box 5500 Moncton, NB E1C 8W6 Canada (506) 853-5825 BRYSON, Linda M. FREELANCE WRITER (24) LMB ASSOCIATES 3400 Ave. of the Arts, #B-112 Costa Mesa, CA 92626 USA (714) 241-8919 BUBACK, Kate A. COMM. CONSULTANT (18) BUBACK COMMUNICATIONS 335 Misty Valley Dr. St. Peters, MO 63376 USA (314) 928-9295 BUCCIARELLI, Elena COMM. ASSOCIATE (31) PHILADELPHIA CORPORATION FOR AGING 642 N. Broad Philadelphia, PA 19130-3409 USA (215) 765-9000 BUCCINI, Lucia A. ASST., MKTG. & COMM. (31) CREDIT UNION CENTRAL ALBERTA LIMITED 415-30 Ave. NE Calgary, AB T2E 2E4 Canada (403) 258-5927 Fax: (403) 255-5348 BUCHANAN, Bruce W. PRESIDENT (22) BUCHANAN PHOTO COMMUNICATIONS 254 N. Emmber Lane Milwaukee, WI 53233 USA (414) 276-5443 Fax: (414) 276-3741 BUCHANAN, Dana S. CORP. COMM. SPEC. (12) SUNWEST BANK P.O. Box 25500 Albuquerque, NM 87125-0500 USA (505) 765-3178 Fax: (505) 765-3145 BUCHANAN, Roslyne D. MKTG. SVCS. MGR. (10) UNIVERSITY OF CALGARY 2500 University Dr. N.W. Fac. of Continuing Education Calgary, AB T2N 1N4 Canada (403) 220-5987 BUCHWALD, S. Kelli COMM. SPEC. (16) BLUE CROSS AND BLUE SHIELD OF GEORGIA 3350 Peachtree Rd., N.E. Atlanta, GA 30326 USA (404) 842-8162 Fax: (404) 842-8100 BUCHYNSKI, Debbie L. PR ASST. (20) INTERPROVINCIAL PIPE LINE, INC 14120-95A St. Edmonton, AB T5E 5Z4 Canada (403) 420-5291 Fax: (403) 420-5166 BUCKALEW, Michelle K. SALES PROMOTION SPEC. (16) BLUE CROSS AND BLUE SHIELD OF IOWA 636 Grand Ave., St. 44 Des Moines, IA 50309 USA (515) 245-4659 Fax: (515) 248-5382 BUCKLEY, Anthony B. MNG. DIR. (25) AB CONSULTANTS LIMITED 120 Wootton St. London, SE1 8LY England (1) 928-1424 Fax: (1) 261-0706 BUCKLEY, Michael P. COMM. MGR. (07) HEWLETT-PACKARD COMPANY 16399 W. Bernardo Dr. San Diego, CA 92127 USA (619) 529-8146 Fax: (619) 592-0958 BUCKLEY, Michael S. STAFF WRITER (31) PARAMAX SYSTEMS CORPORATION 8201 Greensboro Dr., Ste. 1000 McLean, VA 22102 USA (703) 844-3319 Fax: (703) 847-3318 BUCKLEY, Molly T. COMM. SPEC. (30) LOUISIANA POWER & LIGHT CO. 317 Baronne St. M/S N30 New Orleans, LA 70112 USA (504) 595-2480 Fax: (504) 595-2407 BUCZKOWSKI, Michael PR MGR. (31) BUFFALO BISONS BISON BASEBALL INCORPORATED 275 Washington Street Buffalo, NY 14203 USA (716) 846-2257 Fax: (716) 846-2258 BUDD, Cheryl L. VP, PUBLIC AFFAIRS & COMM. (16) NATIONAL COUNCIL ON COMPENSATION INSURANCE 750 Park of Commerce Dr. Boca Raton, FL 33487 USA (407) 997-4319 Fax: (407) 997-4538 BUDLER, Melitta MGR., INT. COMM. (13) KRAFT GENERAL FOODS One Kraft Ct. Glenview, IL 60025 USA (708) 646-7214 Fax: (708) 646-6787 BUDNICK, Ernest MGR., CORP. VIDEO/MEDIA (12) SALOMON BROTHERS 38th Fl., 7 World Trade Center New York, NY 10048 USA (212) 783-6261 Fax: (212) 855-3463 BUEHLER NOGUES, Heidi GROUP MGR., CORP. COMM. (13) COORS BREWING COMPANY Mail #NH320 Golden, CO 80401 USA (303) 277-5317 Fax: (303) 277-6246 BUEK, Thomas W. DIR. OF PUBL. (20) CONOCO, INC. P.O. Box 2197 Houston, TX 77252 USA (713) 293-1035 Fax: (713) 293-2767 BUERK, Debora R. DIR., COMM. (31) UNITED WAY OF SAN ANTONIO AND BEXAR COUNTY 700 S. Alamo (78205) P.O. Box 898 San Antonio, TX 78293-0898 USA (210) 224-5000 Fax: (210) 224-4245 BUETSCHI, Gerhard LIC. RER. POL. (10) MEMPHIS STATE UNIVERSITY Dept. of Journalism 300 Meeman Bldg. Memphis, TN 38152 USA (901) 678-2405 Fax: (901) 678-3299 BUETTNER, Teresa R. MKTG. STAFF ASST. (16) LINCOLN BENEFIT LIFE COMPANY 134 South 13th. Lincoln, NE 68508 USA (402) 479-7458 Fax: (402) 479-7211 BUFE, Mary E., ABC ACCT. SUPV. (24) CASEY COMMUNICATIONS, INC. 9804 Manchester Rd. St. Louis, MO 63119 USA (314) 962-0944 Fax: (314) 962-7860 BUFF, Claire R. MGR., BENEFITS COMM. (16) MARSH & MCLENNAN, INC. 1166 6TH AVE. New York, NY 10036 USA (212) 345-5544 Fax: (212) 345-4779 BUFFUM, Lori CORP. COMM. (31) SOURCE FOR RELOCATION SERVICES 538 Garden of The Gods Rd. Colorado Springs, CO 80907 USA (719) 548-0800 Fax: (719) 598-2123 BUFORD, Joyce F. MGR., TRADE COMM. (13) NUTRASWEET COMPANY Box 730, 1751 Lake Cook Rd. Deerfield, IL 60015-5239 USA (708) 405-6877 Fax: (708) 405-6794 BUGLIONE, Beth COMM. SPEC. (31) WILLAMETTE INDUSTRIES, INC. 1300 SW 5th, Ste. 3800 Portland, OR 97201 USA (503) 227-5581 Fax: (503) 273-5609 BUIE, Alton C., Jr. VP, COMM. (12) AMERICAN HOME FUNDING INC. Box 32095 Richmond, VA 23294 USA (804) 965-6770 Fax: (804) 965-6807 BUJAN, Ronald J. MGR., HUMAN RESOURCES (14) AGI INC. 1950 N. Ruby St. Melrose Park, IL 60160 USA (708) 344-9100 BUKER, Robert L., ABC VP, CORP. COMM. (17) GELMAN SCIENCES 600 S. Wagner Rd. Ann Arbor, MI 48106 USA (313) 668-8404 Fax: (313) 668-7688 BULFINCH, Martha COMM. CONSULTANT (31) WILLIAM M. MERCER, INC. 182 Mayfair Dr. Westwood, MA 02090 USA (617) 329-8516 Fax: (617) 421-5384 BULGER, William W. DIR. OF PUB. AFF. (18) UNIVERSITY OF SOUTH FLORIDA HEALTH SCIENCES CENTER 12901 Bruce B. Downs Blvd. Tampa, FL 33612 USA (813) 974-3300 Fax: (813) 974-5422 BULL, Beth L. WRITER (16) BLUE CROSS AND BLUE SHIELD OF VIRGINIA P.O. BOX 27401 Richmond, VA 23279 USA (804) 354-3870 Fax: (804) 354-3885 BULL, Carol M. PRESIDENT (01) PERFECTION COMMUNICATIONS INC. 171 Nepean St., Ste. 383 Ottawa, ON K2P 0B4 Canada (613) 563-1655 Fax: (613) 563-7642 BULLARD, Darlene D. DIR. OF COMM./RESEARCH (16) ACTRA ACTRA - Alliance of Canadian Cinema, Television and Radio Arts ACTRA - Assembly Contingency Transmitter Receiver/Amplifier FRATERNAL BENEFIT SOCIETY 1000 Yonge St. Toronto, ON M4W 2K2 Canada (416) 967-6600 Fax: (414) 967-4744 BULLINGER, Doris COORD. BENEFITS COMM. (18) MANITOBA HEALTH ORGANIZATION INC. 600-360 Broadway Winnipeg, MB R3C 4G6 Canada (204) 944-3460 Fax: (204) 943-3862 BULLIS, Connie ASST. PROF. (32) UNIVERSITY OF UTAH Dept. of Comm., LCB 204 Salt Lake City, UT 84112 USA (801) 581-6664 Fax: (801) 581-3007 BULLIVANT, Marina DIR. OF MKTG. COMM.-ASIA/PACIFIC (15) HYATT HOTELS & RESORTS 67 Nathan Rd. Kowloon Hong Kong (852) 723-2323 Fax: (852) 739-6769 BULLOCK, Ellis F., Jr. VP PUBLIC AFF. (17) JOSTENS, INC. 5501 Norman Center Dr. Bloomington, MN 55437 USA (612) 830-9429 BULLOCK, Gene MKTG. COMM. (18) INSTRUMENTATION LABORATORY 101 Hartwell Ave. Lexington, MA 02173 USA (617) 861-4220 BUMP, Laurence H. GROUP SUPV. (31) ROBERTS PUBLICATIONS The Piano Works East Rochester, NY 14445 USA (716) 381-1000 Fax: (716) 383-1204 BUMPAS, Leslie P. MGR., CORP. COMM. (31) AFFILIATED COMPUTER SERVICES INC. 2828 North Haskell, 8th Fl. Dallas, TX 75204 USA (214) 841-6285 BUMPOUS, Susan K. ENVIRONMENTAL ED. PROG. ADMIN. (11) TEXAS WATER COMMISSION 2402 Chowan Way Round Rock, TX 78681 USA (512) 463-8261 Fax: (512) 463-0607 BUNCE, Sue M. EXT. COMM. COORD. (31) NORWEST CARD SERVICE 4700 Westown Pkwy. Ste. 200 W. Des Moines, IA 50265 USA (515) 276-0562 BUNCH, Brenda W. SR. SPEC. COMM. (17) NORTHERN TELECOM INC. 200 Athens Way Nashville, TN 37228 USA (615) 734-4204 Fax: (615) 734-4759 BUNTING, Christopher, ABC CHAIRMAN AND CEO (24) CONTINENTAL PIR COMMUNICATIONS 415 Yonge St., 10th Fl. Toronto, ON M5B 2E7 Canada (416) 598-8988 Fax: (416) 598-3905 BUONOCORE, Mary MEDIA & PUBLIC AFF. REP. (30) PACIFIC GAS & ELECTRIC CO. 303 2nd St., Ste. 400N San Francisco, CA 94107 USA (415) 973-3776 Fax: (415) 973-4000 BURBANK, Arlene W. ASSOC. DIR., PR (10) UOP SCHOOL OF DENTISTRY 2155 Webster St. San Francisco, CA 94115 USA (415) 929-6433 BURBANK, Jeffrey ASST. VP (12) FIRST INTERSTATE BANK, LTD. 707 Wilshire Blvd. #W13-7 Los Angeles, Ca 90017 USA (213) 614-3296 Fax: (213) 614-3647 BURCH, Jan PRINCIPAL (31) LATIMER BURCH PUBLIC RELATIONS 2001 "P" St. Ste. 110 Sacramento, CA 95814 USA (916) 448-2021 Fax: (916) 448-9770 BURCHAM ESTES, Jamie ASST. DIR. OF COMM. (31) KENTUCKIANA GIRL SCOUTS 1325 S. Fourth St. P.O. Box 32335 Louisville, KY 40232 USA (502) 636-0900 BURCHER, Rebecca EDITOR-PUBL. (28) NORFOLK SOUTHERN CORP. Three Commercial Place Norfolk, VA 23510-2191 USA (804) 629-2708 Fax: (804) 629-2822 BURDI, Pamela S. SR. MGR. HUMAN RESOURCE MGMT. (11) MCDONNEL DOUGLAS ELECTRONIC SYSTEMS COMPANY 26 Brisbane Way Irvine, CA 92715 USA (714) 566-5622 Fax: (714) 566-5637 BURDICK, Barbara A. PR MGR. (07) OCTEL COMMUNICATIONS CORPORATION 890 Tasman Dr. Milpitas, CA 95035-7439 USA (408) 321-3245 Fax: (408) 321-2100 BURGE, Stewart L., ABC AVP, INT. COMM. (29) GTE TELEPHONE COMMUNICATIONS P.O. Box 152092 Operations-W09J03 Irving, TX 75015-2092 USA (214) 718-6950 Fax: (214) 718-6369 BURGER, Mary Lou EDITOR (17) PPG INDUSTRIES, INC. One PPG Place, 7-South Pittsburgh, PA 15272 USA (412) 434-2540 Fax: (412) 434-2545 BURGESS, Ariane C. CORP. COMM. MGR. (29) TELECOM CORPORATION LTD. P.O. Box 570 Wellington New Zealand (4) 82-3024 Fax: (4) 801-5594 BURGESS, James P. VP, DIR. CORP. COMM. (31) REPUBLIC NEW YORK CORP. 452 Fifth Ave. New York, NY 10017 USA (212) 525-6597 Fax: (212) 525-6875 BURGESS, Terri B. PUBLIC INFORMATION OFFICER (30) CHESTERFIELD DEPARTMENT OF UTILITIES P.O. Box 40 Chesterfield, VA 23832 USA (804) 748-1876 Fax: (804) 751-4607 BURGHARDT, Linda F. PRESIDENT (24) BURGHARDT COMMUNICATIONS 300 Northern BLVD. Great Neck, NY 11021 USA (516) 466-4068 Fax: (516) 466-4068 BURGINGER, Ginny EMP. COMM. (30) TUCSON ELECTRIC POWER 220 W. 6th St. Tucson, AZ 85701 USA (602) 884-3756 Fax: (602) 770-2042 BURHANS, Shelley SR. EDITOR/WRITER (25) DIALOG INFORMATION SERVICES, INC. 2053 Bayshore Blvd. #101 Redwood City, CA 94063 USA (415) 858-4206 BURICHIN, Mary Beth EMP. COMM. SPEC. (15) OPRYLAND HOTEL 2800 Opryland Dr. Nashville, TN 37214 USA (615) 871-5748 Fax: (615) 871-6942 BURICK, Eileen A. PRESIDENT (09) BURICK COMMUNICATIONS DESIGN, INC. 2338 E. Sweetwater Ave. Phoenix, AZ 85022 USA (602) 992-1584 Fax: (602) 482-9343 BURKE, Anthony J. SUPV. PR (31) SARA LEE CORPORATION Three First National Plaza Chicago, IL 60602 USA (312) 558-8638 Fax: (312) 558-8653 BURKE, Carolyn MGR., COMM. PROG. (12) 246 Des Landes St. Lambert, QC J4S 1L7 Canada (514) 874-8405 Fax: (514) 874-4583 BURKE, Karen V. MKTG. ANALYST (30) FLORIDA POWER & LIGHT 9250 W. Flagler St. Miami, FL 33102 USA (305) 552-2673 Fax: (305) 552-2487 BURKE, Maria A. EXEC. VP (24) STRATEGIC COMMUNICATIONS 37 Parkview Ave. W. Caldwell, NJ 07006 USA (201) 882-4658 BURKE, Michael DIR. (18) AMERICAN ACADEMY OF PEDIATRICS 141 Northwest Point Blvd. P.O. Box 927 Division of Member Comm. Elk Grove Village, IL 60009 USA (708) 228-5005 BURKE, Philanne Y. PR COORD. (18) ARIZONA CHILDREN'S HOME P.O. Box 7277 Tucson, AZ 85725 USA (602) 622-7611 BURKE, Sheila SUPV., WRITING UNIT (18) HEALTH MANAGEMENT SYSTEMS, INC 401 Park Ave. South New York, NY 10016 USA (212) 685-4545 BURKE, Tom C. DIR., PR (28) CENTRAL FREIGHT LINES INC. P.O. Box 2638 Waco, TX 76702-2638 USA (817) 772-2120 Fax: (817) 772-4944 BURKERT, Diane MGR., PROGRAM PLANNING (31) BELLCORE 290 W. Mt. Pleasant Ave. Rm. 1B117 Livingston, NJ 07039 USA (201) 740-6231 Fax: (201) 740-6877 BURKETT, Arlyss M. PRESIDENT (24) BURKETT COMMUNICATIONS P.O. Box 5147 Los Alamitos, CA 90721 USA (310) 493-6031 BURKHALTER, Christy L. DIR. OF COMM. (04) PHI MU FRATERNITY 3558 Habersham at Northlake Tucker, GA 30084 USA (404) 496-5582 Fax: (404) 496-0833 BURLEE BEATTIE, Anne PROGRAM COORD. (18) MUSCULAR DYSTROPHY ASSOCIATION 8001 Franklin Farms Dr. Suite 107 Richmond, VA 23288 USA (804) 285-2961 BURLEY, Thomas SOLE PROPRIETOR/PRESIDENT (22) TOM BURLEY PHOTOGRAPHY 309-East 22nd St. North Vancouver, BC V7L 3C8 Canada (604) 980-7244 BURLINGANE, Gayle R. CORP. COMM. (17) INTERNATIONAL FOREST PRODUCTS P.O. Box 49114 3400-1055 Dunsmuir St. Vancouver, BC V7X 1H7 Canada (604) 681-3221 Fax: (604) 688-0313 BURNEY, Jack PR DIR. (18) LIVING BANK 4545 Post Oak Place #315 Houston, TX 77027 USA (713) 961-9431 Fax: (713) 961-0979 BURNHAM, Janice Y. PRESIDENT (31) BURNHAM & ASSOCIATES 130 E. Randolph, Ste. 2410 Chicago, IL 60601 USA (312) 819-4288 BURNS, Amy E. PROPOSAL ADMIN. (07) EDS 5400 Legacy B5-2B-15 Plano, TX 75024 USA (214) 604-4883 Fax: (214) 604 4713 BURNS, Colleen EMP. REL. COORD. (17) IRWIN SEATING COMPANY P.O. Box 2429 3251 Fruit Ridge Rd., NW Grand Rapids, MI 49501 USA (616) 784-2566 Fax: (616) 784-5819 BURNS, Dottie SR. WRITER (12) TWENTIETH CENTURY INVESTORS 4500 Main St. Kansas City, MO 64141 USA (816) 932-4717 Fax: (816) 932-4203 BURNS, Melody A. ASSOC., PUBLICATIONS (18) AMERICAN RED CROSS 211 W. Armour Blvd. Kansas City, MO. 64111 USA (816) 931-8400 BURNS, Rita J. DIR. OF PR (18) MEMORIAL HOSPITAL 1400 East Boulder St. Colorado Springs, CO 80909 USA (719) 475-5235 Fax: (719) 475-5058 BURNS, Sandra L. MGR., PR (31) DAVEY TREE EXPERT COMPANY 1500 N. Mantua St. Kent, OH 44240 USA (216) 673-9511 Fax: (216) 673-5408 BURNS, Todd F. PUBLIC AFF. ASST. (30) KENTUCKY POWER 1701 Central Ave. Ashland, KY 41101 USA (606) 327-1226 Fax: (606) 327-3101 BURNS-WAX, Gail N. EDITOR (10) COMMONWEALTH CLUB OF CALIFORNIA 595 Market St. San Francisco, CA 94105 USA (415) 597-6715 Fax: (415) 597-6729 BURNSIDE, Dennis PR SPEC. (18) WASHINGTON STATE NURSES ASSOCIATION 2505 Second Ave., Ste. 500 Seattle, WA 98121 USA (206) 443-9762 Fax: (206) 728-2074 BURNSIDE, James S. ACCT. EXEC. (14) ACCUPRINT INC. 2414 Palumbo Dr. Lexington, KY 40509 USA (606) 268-8844 Fax: (606) 266-0317 BURRIS, CLAUDIA ASST. DIR. COM. REL. (10) WEBSTER UNIVERSITY 470 E. Lockwood Ave. St. Louis, MO 63119 USA (314) 968-6958 Fax: (314) 968-7120 BURRIS, Laura A. COMM. CONSULTANT (24) AD HOC COMMUNICATIONS 300 North, 130th ST. #3304 Seattle, WA 98133 USA (206) 364-5164 Fax: (206) 546-9611 BURROUGHS, Deborah S. MGR. (28) NORTHWEST AIRLINES INC. Travel Trade Leisure Comm. 907 Wescott Sq. Eagan, MN 55123 USA (612) 726-3919 Fax: (612) 726-3852 BURROWS, Tana EDITOR (06) UNITED STATES BORAX & CHEMICAL CORPORATION 3075 Wilshire Blvd. Los Angeles, CA 90010 USA (213) 251-5400 Fax: (213) 251-5495 BURSON, Harold CHAIRMAN (24) BURSON-MARSTELLER 230 Park Ave., S. New York, NY 10003 USA (212) 614-4444 BURSTEIN, Naomi PRESIDENT (09) BURSTEIN/MAX ASSOCIATES, INC. 271 Madison Ave., Ste. 903 New York, NY 10016-1090 USA (212) 986-2080 Fax: (212) 986-2599 BURT, James M. PRESIDENT (31) M.R. COMMUNICATIONS CONSULTANT INC. 72 Cummings Point Rd. Stamford, CT 06902 USA (203) 348-7942 Fax: (203) 967-2886 BURTON, DAVID (31) DAVID BURTON BUSINESS COMMUNICATIONS P.O. Box 751302 Petaluma, CA 94975-1302 USA (707) 765-0702 BURTON, Mike COM. REL. SUPV. (31) EDMONTON NORTHLANDS Box 1480 Edmonton, AB T5J 2N5 Canada (403) 471-7327 Fax: (403) 471-8176 BURTON, Thomas A. COMM. REP. (24) HOUSTON LIGHTING & POWER P.O. Box 1700 Houston, TX 77251 USA (713) 220-5202 Fax: (713) 220-5016 BUSBY, Marilyn R., ABC GROUP MGR. SALES SUPPORT & COM (29) US SPRINT 6600 College Blvd. Ste. 100 Overland Park, KS 66211 USA (913) 624-2854 Fax: (913) 624-2886 BUSBY, Melanie DIR. OF COM. REL. (10) GRANT MACEWAN COMMUNITY COLLEGE 10030 - 107 St., Rm. 1454 Edmonton, AB T5J 3E4 Canada (403) 441-4841 Fax: (403) 441-4849 BUSCH, Laurel S. COMPANY COMM. (23) WESTEC 5250 Neil Rd., Ste. 300 Reno, NV 89502 USA (702) 828-6800 Fax: (702) 828-6820 BUSE, Richard S. OWNER (24) RICHARD S. BUSE COMMUNICATION SERVICES 3418 W. Pabst Ave. Milwaukee, WI 53215 USA (414) 672-7524 Fax: (414) 672-7524 BUSH, Larry D. PUBLIC AFF. ADMIN. (29) UNITED TELEPHONE OF FLORIDA 54 E. 2nd St. Apopka, FL 32703 USA (407) 889-6069 Fax: (407) 889-6579 BUSH-RILEY, Lori MKTG, & PR DIR. (22) DESIGN PHOTOGRAPHY 830 2nd Ave. N. Onalaska, WI 54650 USA (608) 783-2324 Fax: (608) 781-4571 BUSHYEAGER, Peter J. EDITOR, CREATIVE SVCS. (16) PRUDENTIAL 213 Washington St. Newark, NJ 07102-2992 USA (201) 802-9026 BUSICK, Mary Lee COMM. MGR. (31) WILLIAM M. MERCER, INC. 300 E. Lombard St., Ste. 1200 Baltimore, MD 21202 USA (410) 727-3345 Fax: (410) 727-3347 BUSSEY, Sherry EDITOR (07) AMDAHL CORPORATION 1250 E. Arques Ave. MS300 Sunnyvale, Ca 94088-3470 USA (408) 746-6718 Fax: (408) 746-7289 BUSTARD, Roberta MEDIA RELATIONS OFFICER (16) STATISTICS CANADA 3-44 Hamilton Ave. N. Ottawa, ON K1Y 1B9 Canada (819) 953-9073 Fax: (819) 953-4795 BUTCH, Thomas W. VP, CORP. COMMS. (12) MELLON BANK One Mellon Bank Center, 18th Floor Pittsburgh, PA 15258 USA (412) 234-6436 Fax: (412) 236-1662 BUTCHER, Deborah G. SR. COORD., COMM. (30) NATIONAL RURAL ELECTRIC COOPERATIVE ASSOCIATION 1800 Massachusetts Ave. N.W. Washington, DC 20036 USA (202) 857-4894 Fax: (202) 857-2423 BUTKIEWICZ, Lisa M. COMM. REL. REP. (18) LYNDEN MEDICAL GROUP 1818 E. Southern Ave. #18 Mesa, AZ 85204 USA (602) 892-8400 Fax: (602) 892-9533 BUTLER, Beverly CHIEF. COMM. OFFICER (31) AMERICAN RED CROSS BAY AREA 1550 Sutter St. San Francisco, CA 94109 USA (415) 202-0667 Fax: (415) 202-0668 BUTLER, Bonnie M. SUPV. PUBLIC AFF. (20) ALBERTA ENERGY COMPANY LTD. 2400 639 5TH Ave., SW Calgary, AB T2P 0M9 Canada (403) 266-8162 Fax: (403) 266-8437 BUTLER, Deborah L. ABC EDITOR, SHIELD MAGAZINE (16) AMERICAN STATES INSURANCE COMPANY 500 N. Meridian St. Indianapolis, IN 46204 USA (317) 262-6083 Fax: (317) 262-6809 BUTLER, Linda E. MGR., CORP. COMM. (17) LEVI STRAUSS & COMPANY 1155 Battery, LS 7 San Francisco, CA 94111 USA (415) 544-6070 Fax: (415) 544-1693 BUTLER, Lindsay L. PR REP. (30) WASHINGTON NATIONAL GAS CO. 815 Mercer Seattle, WA 98109 USA (206) 224-2417 Fax: (206) 224-2446 BUTLER, Lynn D. SPECIAL PROJ. ASST. (31) PEEL REGIONAL POLICE 7750 Hurontario St. Brampton, ON L6V 3W6 Canada (416) 453-3311 Fax: (416) 507-8297 BUTLER, Rita D. COMM. SPEC. (17) FMC CORPORATION 200 E. Randolph Drive Chicago, IL 60601 USA (312) 861-6103 Fax: (312) 861 6141 BUTLER, Sabrina SR. EDITOR (16) STATE FARM INSURANCE 7401 Cypress Gardens Blvd. Winter Haven, FL 33888 USA (813) 325-4258 Fax: (813) 325-4299 BUTLER, Skip COMM. DIR. (17) CARRIAGE INDUSTRIES, INC. P.O. Box 12542 Calhoun, GA 30703 USA (404) 629-9234 Fax: (404) 625-0782 BUTLER, Susan C. GOVT. REL. COORD. (29) CAROLINA TELEPHONE & TELEGRAPH COMPANY 14111 Capital Blvd. Tarboro, NC 27886 USA (919) 823-9720 Fax: (919) 823-0593 BUTTERFIELD, Patricia VP, COMM. (23) GEMINI CONSULTING 124 Mount Auburn St. Ste. 600 N. Cambridge, MA 02138 USA (617) 491-5200 Fax: (617) 868-6660 BUTTERWORTH, Betsy SR. PUBL. EDITOR (16) ITT HARTFORD INSURANCE GROUP Hartford Plaza Hartford, CT 06115 USA (203) 547-5811 Fax: (203) 547-3799 BUTTGEN, Shelley H. (31) 3125 Santa Fe Trail Fort Worth, TX 76116 USA (817) 244-6931 BUTTS, Kathy V. PRINCIPAL (31) CARROT COMMUNICATIONS 505-402 West Pender St. Vancouver, BC B6B 1T6 Canada (604) 688-4503 BUTTS, Richard MGR., DOCUMENTATION (16) BLUE CROSS 182 Crossland Gate Newmarket, ON L3X 1A6 Canada (416) 429-2661 BUTZGY, Gayle INFO. SPEC. (31) NORTH CAROLINA ASSOCIATION OF COUNTY COMMISSIONERS P.O. Box 1488 Raleigh, NC 27602 USA (919) 832-2893 BYARS, Jill DOCUMENTATION SPEC. (27) PIER 1 IMPORTS P.O. Box 961020 Fort Worth, TX 76161-0020 USA (817) 878-7648 Fax: (817) 878-7860 BYERLY, Barbara J. PRESIDENT (24) BJB CREATIVE SERVICES 603 Applewood Dr. St. Louis, MO 63122 USA (314) 822-3494 BYRD, Alice EDITOR (07) NCR CORPORATION Strategic Promotions, USG-2 1334 S. Patterson Blvd. Dayton, OH 45479 USA (513) 445-1835 Fax: (513) 445-1847 BYRD, Mary B. PRINCIPAL (23) TEXTWARE 1639 N. Ave. 45 Los Angeles, CA 90041 USA (213) 254-2720 Fax: (213) 254-2945 BYRD, Richard A. SR. SPEC., EMP. COMM. (17) NORTHERN TELECOM INC. 4001 1 E. Chapel Hill Nelson Hwy P.O. Box 13010 Res. Triangle Park, NC 27709 USA (919) 992-4137 Fax: (919) 992-6742 BYRER, Barbara K. COMM. REPRESENTATIVE (07) HEWLETT-PACKARD COMPANY 1000 NE Circle Blvd. Corvallis, OR 97330 USA (503) 753-3009 Fax: (503) 750-3665 BYRNE, Raymond E., Jr. CONSULTANT (31) TOWERS PERRIN 500 Boylston St. Boston, MA 02116-3734 USA (617) 638-3880 Fax: (617) 638-3999 BYRNE, Robert J. NEWSLETTER EDITOR (31) CITY OF ST. LOUIS Room 8, City Hall St. Louis, MO 63103 USA (314) 622-3345 Fax: (314) 621-2781 BYRNE, Rosemary ASST, VP & EMPL. COMM. MGR. (12) WESTAMERICA BANK 1108 Fifth Ave. San Rafael, CA 94901 USA (415) 257-8093 Fax: (415) 257 8087 BYRNES, Diana K. EMP. COMM. SPEC. (12) PACIFIC FIRST BANK 1420 Fifth Avenue Seattle, WA 98111 USA (206) 224-3230 Fax: (206) 224-3428 BYRNES, Jane M. PUBLIC INFO. SPEC. (10) STATE LIBRARY OF OHIO 65 S. Front St., Rm. 510 Columbus, OH 43266 USA (614) 644-6875 Fax: (614) 466-3584 BYSTROM, Karen L. DIR., MKTG. & PR (31) SEATTLE REPERTORY THEATRE 155 Mercer St. Seattle, WA 98109 USA (206) 443-2210 Fax: (206) 443-2379 BYTALAN, Ted OFF. CORP. COMM. (28) VIA RAIL CANADA, INC. 2 Place Ville Marie Montreal, QC H3B 1C2 Canada (514) 871-6220 Fax: (514) 871-6658 C CABOT, Lawrence D. DIR., CORP. COMM. (31) LIBERTY FABRICS 2376 Whitney Ct. Charlottesville, VA 22901 USA (703) 832-2261 CABRAL, Rick PRINCIPAL (24) PACIFIC PUBLIC RELATIONS 4240 Chinquapin Way Sacramento, CA 95823 USA (916) 427-7385 CACCIOTTI, Christina M. (12) CHARLES SCHWAB & CO., INC. 101 Montgomery St. San Francisco, CA 94104 USA (415) 403-5731 Fax: (415) 403-5470 CADDEN, Tom COMM. ASST. (23) LEWIS AND ROCA 40 N. Central Ave. Phoenix, AZ 85004-4429 USA (602) 262-5715 Fax: (602) 262-5747 CADMAN, David B. ADMIN. COMM. & EDUC. (31) GREATER VANCOUVER REGIONAL DISTRICT 4330 Kingsway Burnaby, BC V5H 4G8 Canada (604) 432-6204 Fax: (604) 432-6399 CADY, Barb A. COMM. SPEC. (16) VASA NORTH ATLANTIC P.O. Box 6056 Indianapolis, IN 46206-6056 USA (317) 238-5705 Fax: (317) 238-5804 CAFFEY, Christine MGR., INT. COMM. (20) ORYX ENERGY COMPANY P.O. Box 2880 Dallas, TX 75221-2880 USA (214) 715-3874 Fax: (214) 715-4398 CAGE, Mary C. WRITER & EDITOR (24) 15831 Poppy Ln. Monte Sereno, CA 95030 USA (408) 395-1668 CAGWIN, Joel MGR., BENEFITS COMM. (31) ALCOA 1501 Alcoa Bldg. Pittsburgh, PA 15219 USA (412) 553-3463 Fax: (412) 553-4916 CAHALAN, Joseph M. DIR., CORP. COMM. & PR (31) XEROX CORPORATION 800 Long Ridge Rd. Stamford, CT 06904 USA (203) 968-3445 Fax: (203) 968-4566 CAHILL, Bernadette (31) 2100 Elmwood Dr. Monroe, LA 71201 USA (318) 323-1462 CAHILL, Kevin S. MGR. GOV. & COMM. REL. (06) CHEMICAL GROUP OF MONSANTO COMPANY 800 North Lindbergh Blvd. St. Louis, MO 63167 USA (314) 694-7518 Fax: (314) 694-1585 CAHILL, Liam HEAD OF PUBLIC AFF. & COMM. (12) AIB GROUP Bankcentre, Ballsbridge Dublin, 4 Ireland (1) 060-0311 Fax: (1) 604-715 CAHILL, Robert EDITOR, PR (18) ST. JOSEPH HOSPITAL 1919 LaBranch ATT: Public Relations Houston, TX 77002 USA (713) 757-7552 Fax: (713) 657-7143 CAIAFA, Michael DIR. OF MKTG. & SALES (31) IMPACT EXHIBITS P.O. Box 558 Dayton, NJ 08810 USA (908) 274-2000 Fax: (908) 274-2417 CAIGER-WATSON, Susan PUBLIC COMM. OFF. (30) ONTARIO HYDRO 700 University Ave. Toronto, ON M5G 1X6 Canada (416) 592-5171 Fax: (416) 971-3615 CAIN, Clare (12) DE MARCHE ASSOCIATES 1900 W. 47th Pl., Ste. 300 Westwood, KS 66205 USA (913) 384-4994 Fax: (913) 384-3135 CAIN, Eileen P. DIR. OF PUBLIC INFO. (10) CANISIUS COLLEGE 2001 Main Street Buffalo, NY 14208-1098 USA (716) 888-2790 Fax: (716) 888-2965 CAIN, Gail A. COMM. MGR. (12) BANK OF AMERICA One South Van Ness, Dept. 3799 San Francisco, CA 94104 USA (415) 241-3346 CAIN, Ginny L. PR SPEC. (26) COLDWELL BANKER 3000 Executive Pkwy., Ste. 400 San Ramon, CA 94583 USA (510) 275-3000 Fax: (510) 275-3022 CAIRNS, Deanne A. PUB. AFF. (31) SASKATCHEWAN ENVIRONMENT & PUBLIC SAFETY 3085 Albert St. Regina, SK S4S 0B1 Canada (306) 787-6127 Fax: (306) 787-0930 CAJKA, Liz COMM. SPEC. (31) GREATER OMAHA CHAMBER OF COMMERCE 1301 Harney St. Omaha, NE 68102 USA (402) 346-5000 Fax: (402) 346-7050 CAJOLAIS, Andre AGENT-CONSEIL, DIR. CONC. PROD (12) FEDERATION DES CAISSES POPULAIRES DESJARDINS 1, Complexe Desjardins, C.P. 35, Succursale Desjardins Montreal, QC H5B 1E7 Canada (514) 281-8712 Fax: (514) 281-5908 CALABOTTA, Celeste SR. ASSOC. COMM. CONSULTANT (16) MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY 1295 State St. Springfield, MA 01111 USA (413) 744-5256 Fax: (413) 744-6297 CALABRIA, Joanne COMM. DIR. (31) KYW-TV Independence Mall, East Philadelphia, PA 19106 USA (215) 238-4964 CALDARA, Christine EDITORIAL ASST. (25) PENNSYLVANIA ASSOCIATION OF TOWNSHIP SUPERVISORS 3001 Gettysburg Rd. Camp Hill, PA 17011-7296 USA (717) 763-0930 Fax: (717) 763-9732 CALDWELL, Dellegracia COMM. SUPV. (27) AVON PRODUCTS, INC. 175 Progress Pl. Springdale, OH 45246 USA (513) 551-2887 Fax: (513) 551-2237 CALDWELL, Marie COMM. CONSULTANT MKTG. COMM. (07) IBM 1800 W. Roscoe, #401 Chicago, IL 60657 USA (312) 929-1363 Fax: (312) 245-3611 CALDWELL, Rob BRANCH COMM. COORD. (12) U S BANK P.O. Box 720, WWH 900 Seattle, WA 98111 USA (206) 344-5309 Fax: (206) 340-8562 CALDWELL, Susan (31) 1915 Brickell Ave., Ste. C-401 Miami, FL 33129 USA (305) 471-5055 Fax: (305) 597-5141 CALDWELL, Teresa Lynn ASST. PROF. OF COMM. (32) ANDREWS UNIVERSITY Dept of Comm. Berrien Springs. MI 49104 USA (616) 471-3356 Fax: (616) 471-9751 CALI, Elaine M. DIR. OF COMM. (31) ANAHEIM AREA VISITOR AND CONVENTION BUREAU 800 West Katella Anaheim, CA 92802 USA (714) 999-8999 CALIANDRO, Mary Jo COMM. ASST. (31) SCHLUMBERGER LIMITED 277 Park Ave. New York, NY 10172-0266 USA (212) 350-9517 Fax: (212) 350-9457 CALICCHIA, Christy A. MKTG. DEPT. (12) KEY BANK OF NEW YORK 66 South Pearl St. Albany, NY 12207 USA (518) 486-8464 Fax: (518) 487-4373 CALKINS, Tamara SPECIAL EVENTS SPEC. (18) CHILDREN'S HOSPITAL OF PHILADELPHIA Public Relations Dept. 34th St. & Civic Center Blvd. Philadelphia, PA 19104 USA (215) 590-4100 Fax: (215) 590-4090 CALLAHAN, Dawn N. CORP. COMM. MGR. (18) DEPUY INC. P.O. Box 988 700 Orthopaedic Dr. Warsaw, IN 46581-0988 USA (219) 372-7136 Fax: (219) 269-4532 CALLAHAN, James M. EDITOR, IBM PARTNERSHIP (07) IBM 1133 Westchester Ave. Mail Drop 234 White Plains, NY 10604 USA (914) 642-6367 Fax: (914) 642-5732 CALLAHAN, Lisa DIR., PR (28) KANSAS TURNPIKE AUTHORITY 9401 E. Kellogg Wichita, KS 67207-1804 USA (316) 682-4537 Fax: (316) 682-1201 CALLAHAN, Richard DIR. NEWFOUNDLAND INFO. SVCS. (31) GOVERNMENT OF NEWFOUNDLAND & LABRADOR Ground Fl., Confederation Bldg St. John's, NF A1C 5T7 Canada (709) 729-3612 Fax: (709) 576-0584 CALLAWAY, Marian PUBL. MGR. (12) FANNIE MAE 3900 Wisconsin Ave., NW Washington, DC 20016-2899 USA (202) 752-4409 Fax: (202) 752-6014 CALLAWAY, Yvonne MGR., INVESTOR REL. (17) DOMINION TEXTILE INC. 1950 Sherbrooke St. West Montreal, QC H3H 1E7 Canada (514) 989-6305 Fax: (514) 989-6172 CALLIER, Dawn DIR., COMM. & EXT. AFFAIRS (29) SOUTHWESTERN BELL TELEPHONE 1111 W. Capital, Rm. 1096 Little Rock, AR 72201 USA (501) 737-5213 Fax: (501) 373-5046 CALLIHAM, Peggy PR & MKTG. MGR. (24) CITY OF COLLEGE STATION P.O. Box 9960 College Station, TX 77842 USA (409) 764-3768 Fax: (409) 764-3571 CALVERT, Janet PR & RESEARCH COORD. (31) JOHNSON COUNTY MENTAL RETARDATION CENTER 10501 Lackman Rd. Lenexa, KS 66219-1223 USA (913) 492-6161 Fax: (913) 492-5171 CAMERON, Barbara MGR. PUBLIC AFF. (12) VAN CITY CREDIT UNION 515 W. 105th Ave. Vancouver, BC V5Z 4A8 Canada (604) 877-7000 Fax: (604) 877-7000 CAMERON, Helen PUBL. EDITOR (12) CHARLES SCHWAB & CO., INC. 101 Montgomery St., 333-10 San Francisco, CA 94104 USA (415) 395-6687 Fax: (415) 395-6677 CAMERON, Leslie Robert EDITORIAL & MEDIA SVCS. (12) TOWERS PERRIN Ste. 1501, 175 Bloor St. E Toronto, ON M4W 3T6 Canada (416) 960-2700 Fax: (416) 960-2819 CAMERON, Roy DIR. OF MEDIA SVCS. & MKTG. (18) QUEEN'S HEALTH SYSTEMS 1301 Punchbowl St. Honolulu, HI 96813 USA (808) 547-4369 Fax: (808) 547-4002 CAMERON ORR, Ann DIR., PUB. AFF. & COMM. (24) CANADIAN NATIONAL INSTITUTE FOR THE BLIND 1929 Bayview Ave. Toronto, ON M4G 3E8 Canada (416) 480-7453 Fax: (416) 480-7503 CAMICIA, Colleen PUBLIC INFO. & GRAPHICS COORD. (30) CENTRAL CONTROL COSTA SANITARY DISTRICT 5019 Imhoff Pl. Martinez, CA 94553-4392 USA (510) 689-3890 Fax: (510) 676-711 CAMP, Martha J. SUPV., EMP. COMM. (07) SMS 51 Valley Stream Parkway, H02 Malvern, PA 19355-1406 USA (215) 251-3718 Fax: (215) 251-8266 CAMPBELL, Cary E. CONSULTANT (31) CAMPBELL & COMPANY 1606 Easy St. Wichita Falls, TX 76302 USA (817) 766-4929 Fax: (817) 766-4705 CAMPBELL, Christine, ABC DIR OF COMM. (21) CORTECH, INC. 6850 North Broadway Denver, CO 80221 USA (303) 650-1200 Fax: (303) 650-5023 CAMPBELL, Christine M. PR COORD. (31) ST. CHRISTOPHER HOUSE 248 Ossington Toronto, ON M6S 3A2 Canada (416) 532-4828 Fax: (416) 532-8739 CAMPBELL, DeAnn MGR., EMP. COMM. (12) FIRSTAR CORP. Public Affairs, JS-3S 777 E. Wisconsin Ave. Milwaukee, WI 53202 USA (414) 765-6269 Fax: (414) 765-6235 CAMPBELL, Jane DIR. OF PUBL. (10) UNO ALUMNI ASSOCIATION W.H. Thompson Alumni House 60th & Dodge Omaha, NE 68182 USA (402) 554-2989 Fax: (402) 554-3787 CAMPBELL, Judith D. FREELANCE WRITER & PUBL. (25) CAMPBELL COMMUNICATIONS 4333 Belmont Park Terrace Nashville, TN 37215 USA (615) 297-6723 Fax: (615) 297-6723 CAMPBELL, Kimberly A. L. COMM. OFF. (31) FOSTER PARENTS PLAN OF CANADA 153 St. Clair Ave., W. Toronto, ON M4V 1P8 Canada (416) 920-1654 Fax: (416) 920-9942 CAMPBELL, Lisa K. M. PUBL./MEDIA REL. MGR. (24) PORT OF LONG BEACH 925 Harbor Plaza Long Beach, CA 90802 USA (310) 590-4123 Fax: (310) 495-4368 CAMPBELL, Margot S. CONSULTANT (31) ALEXANDER CONSULTING GROUP 5th Fl., 900 Howe St. Vancouver, BC V6N 2J9 Canada (604) 688-8591 Fax: (604) 684-9902 CAMPBELL, Mark M. DIR., CLIENT SVCS. (04) PEDERSEN ASSOCIATES Two Bryant St., Ste. 210 San Francisco, CA 94105 USA (415) 512-9800 Fax: (415) 512-9029 CAMPBELL, Michael C. PRESIDENT (24) MARSHALL FENN LTD. 245 Davenport Road Toronto, ON M5R 1K1 Canada (416) 962-3241 Fax: (416) 962-6459 CAMPBELL, Nancy MGR., IT COMM. (12) LLOYDS BANK IT, UKRB 46/48 Park Street London, SE1 9EQ England (71) 232-3614 Fax: (71) 232-3779 CAMPBELL, Steve M. PRESIDENT (24) CAMPBELL COMMUNICATIONS 313-8611 General Currie Rd. Richmond, BC V0Y 1M3 Canada (604) 273-7549 CAMPBELL, Susan H. DIR. OF COMM. & MKTG. (31) DOWNTOWN FORT WORTH, INC. 306 W. 7th, Ste. 400 Fort Worth, TX 76102 USA (817) 870-1692 Fax: (817) 335-3113 CAMPBELL, Wendy E., ABC DIR., EXEC. COMM. SVCS. (31) CITY OF EDMONTON 3rd Fl., Centennial Library 1 Sir Winston Churchill Square Edmonton, AB T5J 2R7 Canada (403) 496-8250 Fax: (403) 496-8298 CAMPI, Roberta J. MKTG. OFF. BRANCH COMM. MGR. (12) CHEMICAL BANK NEW JERSEY Two Tower Center., 6th Fl. East Brunswick, NJ 08816 USA (908) 220-3332 Fax: (908) 220-3617 CANADY, Dan R. MGR., CORP. COMM. (30) ARIZONA PUBLIC SERVICE COMPANY P.O. Box 53999, M/S 8528 Phoenix, AZ 85072-3999 USA (602) 250-2424 CANARAN, Hemant PRINCIPAL (24) COMMUNICATION EXCHANGE INC. P.O. Box 362 RR#4 St. Thomas, ON N5P 3V2 Canada (519) 633-1633 Fax: (519) 633-1633 CANAVOR, Natalie PUBLIC INFO. OFF. (31) NASSAU BOCES Valentines & the Plain Rds. Westbury, NY 11590 USA (516) 997-8700 CANDEE, Michael OWNER (22) M. CANDEE STUDIOS 1212 W. Jackson Chicago, IL 60607 USA (312) 226-3332 Fax: (312) 226-7229 CANFIELD, Anne S. SR. VP (24) FLEISHMAN-HILLARD, INC. 2405 Grand Avenue, 7th Fl. Kansas City, MO 64108 USA (816) 474-9407 CANFIELD, John C. VP COMM. (14) BOOKE & COMPANY P.O. Box 66 Winston-Salem, NC 27102 USA (919) 748-1120 CANFIELD KELEMEN, Jocelyn EMP. COMM. SPEC. (30) UGI CORPORATION P.O. Box 858 Valley Forge, PA 19482 USA (215) 337-1000 Fax: (215) 992-3259 CANIK, April FREELANCE COMM. (20) 7518 Marinette Houston, TX 77074 USA (713) 774-1061 Fax: (713) 777-6307 CANNELLA, Heidi H. SR. EDITOR (10) UNIVERSITY OF TEXAS SOUTHWESTERN MEDICAL CENTER 5323 Harry Hines Blvd. Dallas, TX 75235-9060 USA (214) 688-3404 Fax: (214) 688-8252 CANNON, Georgina SR. VP, MNG. DIR. (24) COHN & WOLFE 80 Bloor St. W., Ste. 1400 Toronto, ON M5S 2V1 Canada (416) 924-5700 Fax: (416) 924-6606 CANON, Maggie SR. EDITOR (07) APPLE COMPUTER, INC. 10443 Bandley Dr., MS 4-EC Cupertino, CA 95014 USA (408) 974-1849 Fax: (408) 974-1488 E-Mail: AppleLink: Maggie.C CANTELMO, Dan, Jr. PRESIDENT (24) MEDIA DISTRIBUTION SERVICES 307 W. 36th St., 8th Fl. New York, NY 10018 USA (212) 279-4800 Fax: (212) 239-8208 CANTER, Sharon DIR. STRATEGIC INFO. (31) MANPOWER INTERNATIONAL P.O. Box 2053 Milwaukee, WI 53201 USA (414) 961-1000. CANTIN, Louise MGR., PROF. SVCS. & COMM. (21) MEAD JOHNSON CANADA 333 Preston St., Ste. 700 Ottawa, ON K1S 5N4 Canada (613) 239-3913 Fax: (613) 239-3993 CANTLE, S. Paige ASST. VP, COMM. (12) CREDIT UNION CENTRAL OF ONTARIO 2810 Matheson Blvd., E Mississauga, ON L4W 4X7 Canada (416) 629-5552 Fax: (416) 238-5008 CANTLEY, Gordon PUBLIC INFO. OFF. (31) CALGARY FIRE DEPARTMENT 4124 - 11th St., SE, #21000 Calgary, AB T2G 3H2 Canada (403) 287-1150 CANTOR, Chuck PRINCIPAL (31) WILLIAM M. MERCER, INC. 2405 Grand Ave., Ste. 1100 Kansas City, MO 64108 USA (816) 747-0666 Fax: (816) 556-9543 CANTOR, Ellen (31) 13, The Butts Brentford, Middlesex, TW8 8BJ England (81) 560-1025 CANTRELL BURKE, Linda MKTG. ASST. (25) HPC APARTMENT GUIDES 240 Leigh Kay Drive Lawrenceville, GA 30245 USA (404) 446-6580 Fax: (404) 448-4822 CANTWELL, Lois K. MGR., CORP. COMM. (17) SONY CORPORATION OF AMERICA 1 Sony Dr. Park Ridge, NJ 07656 USA (201) 930-6435 Fax: (201) 358-4058 CAOUETTE, David P. ASST. VP (16) FINANCIAL GUARANTY INSURANCE COMPANY 115 Broadway New York, NY 10006 USA (212) 312-3009 Fax: (212) 312-3222 CAP, Laura DIR., MKTG. COMM. (28) ALLIED VAN LINES, INC. P.O. Box 4403 Chicago, IL 60680 USA (708) 717-3624 Fax: (708) 717-3396 CAPAS, Audra DIR., CORP. EVENTS & PUBL. (12) FREDDIE MAC 8200 Jones Branch Dr. McLean, VA 22102 USA (703) 903-2438 Fax: (703) 903-2448 CAPCARA, Linda MEDIA REL. SPEC. (07) MOTOROLA, INC. 3102 N. 56th St. Phoenix, AZ 85018-6606 USA (602) 952-4103 Fax: (602) 952-4067 CAPOZZI, Marla M. CORP. SPEC., HUMAN RESOURCES (07) LOTUS DEVELOPMENT CORPORATION 55 Cambridge Parkway Cambridge, MA 02142 USA (617) 241-9800 CAPP, Terry DIR., PUB. AFF. (18) BEAVER MEDICAL CENTER 1000 Dutch Ridge Rd. Beaver, PA 15009-9700 USA (412) 773-2046 Fax: (412) 728-7429 CAPPS, Leon BUSINESS COMM. (02) BOEING COMPUTER SERVICES P.O. Box 7730, MS K79-63 Wichita, KS 67277-7730 USA (316) 526-9135 Fax: (316) 526-9675 CAPPS, Randall (32) 1340 Chestnut Bowling Green, KY 42101 USA (502) 745-3296 CAPUA, Debra F. (31) 194-40A 64th Ave., 2A Fresh Meadows, NY 11365 USA (718) 454-5727 CAPUNE, Anne M. PUBLIC AFF. ASST. (31) CALGARY POLICE SERVICE 133-6 Ave SE Calgary, AB T2G 4Z1 Canada (403) 268-5926 Fax: (403) 268-8393 CARACRISTI, Stephanie N. PR DIR. (24) ORRICK, HERRINGTON & SUTCLIFFE 400 Sansome St. Old Federal Reserve Bank Bldg. San Francisco, CA 94111 USA (415) 773-5426 Fax: (415) 773-5759 CARATTINI-COOKE, Valerie DIR., CORP. COMM. (28) PLM INTERNATIONAL, INC. One Market Plaza Steuart Street Tower, Ste. 900 San Francisco, CA 94105-1301 USA (415) 905-7227 Fax: (415) 905-7326 CARCIOFINI, Helen C. DIR. OF COMM. (17) ECOLAB INC. 370 Wabasha St. Paul, MN 55102 USA (612) 293-2419 Fax: (612) 225-3034 CARDAMONE, Marco A. PRESIDENT (04) ELECTRONIC IMAGES, INC. 313 E. Carson St. Pittsburgh, PA 15219 USA (412) 481-7600 CARDELLA, Louise SYSTEM COORD., EMP. COMM. (28) CANADIAN NATIONAL 935 De La Gauchetire St. W 2nd Fl. Montreal, QC H3B 2M9 Canada (514) 399-8041 Fax: (514) 399-5344 CARDO, Sheri DIR. OF COMM. (18) CALIFORNIA ACADEMY OF FAMILY PHYSICIANS 114 Sansome St., Ste. 1305 San Francisco, CA 94104 USA (415) 394-9121 Fax: (415) 394-9119 CARDOZA, Jana PUBLIC AFFAIRS (31) LAW SCHOOL ADMISSIONS SERVICES P.O. Box 40 Newton, PA 18940-0040 USA (215 968-1364 CAREW, Eileen A. COMM. COORD. (30) CITY OF CALGARY ELECTRIC SYSTEM Box 2100, Station M Calgary, AB T2P 2M5 Canada (403) 268-1012 Fax: (403) 265-8419 CAREW, MaryEllen F. SR. CORP. COMM. SPEC (27) L.L. BEAN, INC. Casco St. Freeport, ME 04033 USA (207) 797-7912 Fax: (207) 797-0047 CAREY, Janine DIR., EMP. COMM. (23) DYNCORP 2000 Edmund Halley Dr. Reston, VA 22091 USA (703) 264-8733 Fax: (703) 264-8600 CARILLO, Frank J. PRESIDENT (10) EXECUTIVE COMMUNICATIONS GROUP 570 Grand Ave. Englewood, NJ 07631 USA (201) 894-8200 Fax: (201) 871-0471 CARKNER, Helen MGR., SPEAKERS' BUREAU (26) CANADA MORTGAGE & HOUSING CORPORATION 700 Montreal Rd. Ottawa, ON K1A 0P7 Canada (613) 748-2689 Fax: (613) 748-6192 CARLIN, Sara G. ASST. EDITOR (31) LOMA 5770 Powers Ferry Rd. Atlanta, GA 30327 USA (404) 951-1770 Fax: (404 984-0441 CARLINO, Mary EQUITY COMM. MGR. (12) DEAN WITTER REYNOLDS INC. #2 World Trade Center 63rd Floor New York, NY 10048 USA (212) 392-8322 CARLISLE, Lynne PROFESSOR PR (32) HUMBER COLLEGE Rm. K107 Applied/Creative Arts 205 Humber College Blvd. Etobicoke, ON M9W 5L7 Canada (416) 675-3111 Fax: (416) 675-1483 CARLSON, Drew COMM. SPEC. (20) HUNT OIL COMPANY 1445 Ross at Field Dallas, TX 75202-2785 USA (214) 978-8065 CARLSON, E. David ASSOC., DIR.-EXEC. SPRT.-ADMIN (29) SOUTHWESTERN BELL One Bell Center, Rm. 37-W-06 St. Louis, MO 63101 USA (314) 235-7115 Fax: (314) 235-6067 CARLSON, Kay M. PR SPEC. (18) MEDICA 5601 Smetana Dr. P.O. Box 1587 Minneapolis, MN 55440-7001 USA (612) 936-6952 Fax: (612) 936-6858 CARLSON, Kristine WRITER (31) DISNEYLAND 1313 Harbor Blvd. Anaheim, CA 92803 USA (714) 939-5238 CARLSON, Melissa A., ABC MGR., PR (20) OCCIDENTAL OIL & GAS CORPORATION P.O. Box 300 110 West 7th Tulsa, OK 74102-0300 USA (918) 561-3538 Fax: (918) 561-2427 CARLSON, Mickey Anne PRESIDENT/CREATIVE DIR. (09) PENGUIN GRAPHIC DESIGN INC. 108 Third St., Ste. 300 Des Moines, IA 50309 USA (515) 243-3302 Fax: (515) 243-0007 CARLSON, Nancy J. MGR. MGMT. COMM. (17) EATON CORPORATION Eaton Center 1111 Superior Ave. Cleveland, OH 44144-2584 USA (216) 523-4738 Fax: (216) 523-4553 CARLSON, Patricia L. PROMOTIONS AND COMM. MGR. (31) VALLEYFAIR One Valleyfair Dr. Shakopee, MN 55379 USA (612) 445-7600 Fax: (612) 445-1539 CARLSON, Ria Marie DIR., PR (18) FHP HEALTH CARE 9900 Talbert Ave. Fountain Valley, CA 92708 USA (714) 963-7233 Fax: (714) 968-7159 CARLSON, Robert J. MGR. EMP. COMM. (21) SANDOZ PHARMACEUTICALS CORP. Rte. 10 East Hanover, NJ 07936 USA (201) 503-7535 Fax: (201) 503-6597 CARLSON, Sayre D. SR., MKTG. COMM. SPEC. (07) NATIONAL COMPUTER SYSTEMS 4401 W. 76th St. Minneapolis, MN 55435 USA (612) 830-7635 Fax: (612) 893-8102 CARLSON-MALOTT, Gwen ACCT. EXEC. (24) MCQUERTER GROUP 5752 Oberlin Dr., Ste. 106 San Diego, CA 92121 USA (619) 450-0030 Fax: (619) 450-3140 CARLSON-VOHS, Lauren FREELANCE WRITER (01) CARLSON-VOHS COMMUNICATIONS 3837 14th Ave. S. Minneapolis, MN 55407 USA (612) 827-8165 Fax: (612) 827-8165 CARLZON, Arthur E. INSTRUCTOR, MGMT./MKTG. PROG. (24) NORTHERN ALBERTA INSTITUTE OF TECHNOLOGY 11762-106 St. Edmonton, AB T5G 2R1 Canada (403) 471-7032 Fax: (403) 471-7402 CARMAIN, Emily W. (31) NOTEWORTHY 1008 Mill Pond Dr. Smyrna, GA 30082 USA (404) 436-2870 Fax: (404) 436-2870 CARMEDELLE, Paul L. EMP. COMM. PROG. MGR. (11) GE NUCLEAR ENERGY 175 Curtner Ave., M/C 327 San Jose, CA 95125 USA (408) 925-5298 Fax: (408) 925-1148 CARMEL, Nillie S. (21) PFIZER, INC. 235 E 42nd. St. Rm. 205-7 New York, NY 10017 USA (212) 573-7408 CARMICHAEL, Linda COMM. MGR. (21) LIFE SCAN, INC. 1000 Gibraltar Dr. Milpitas, CA 94035 USA (408) 942-3815 CARNES, Debra COMM. REL. COORD. (18) SWEDISH MEDICAL CENTER/BALLARD NW Market & Barnes Box C-70707 Seattle, WA 98107-1507 USA (206) 781-2243 Fax: (206) 781-4790 CARNEY, Bill W. CONSULTANT (31) EDMONTON BOARD OF HEALTH #507, 8210-111 St. Edmonton, AB T6g 2C7 Canada (403) 482-9856 Fax: (403) 482-4194 CARNEY, Judith PROJECT COORDINATOR (31) BUSINESS VOLUNTEERS FOR THE ARTS 5126 NW 59th Way Coral Springs, Fl 33067 USA (305) 771-4131 Fax: (305) 771-4134 CAROLLO, Nancy L. COMM. REP. (02) NORTHROP CORPORATION 5356 E. Cresthill Dr. B-2 Div. Anaheim, CA 92807 USA (310) 942-3548 CARON, Lois J. ASST. DIR. COMM. (10) BANFF CENTRE FOR CONTINUING EDUCATION P.O. Box 1020 Banff, AB T0L 0C0 Canada (403) 762-6398 Fax: (403) 762-6398 E-Mail: Envoy 100: Communicat.bnff CARON, Marie F. DIRECTRICE (29) BELL MOBILITE CELLULAIRE 1425 Rt. Transcanadlenne Bureau 110 Dorval, QC H9P 2W9 Canada (514) 421-3091 Fax: (514) 953-8898 CARPENTER, Cynthia MNG. SUPV. (24) FLEISHMAN-HILLARD, INC. 40 West 57th St. New York, NY 10019 USA (212) 265-9150 CARPENTER, Denise A. VP, CLIENT SVCS. (24) CONTINENTAL PIR COMMUNICATIONS 8th Fl., 10040-104 St. Edmonton, AB T5J 0Z2 Canada (403) 424-5944 Fax: (403) 428-0970 CARPENTER, Kay M. MGR., CORP. COMM. (13) HUNT-WESSON INC. 1645 W. Valencia Dr. Fullerton, CA 92633 USA (714) 680-1144 Fax: (714) 449-5166 CARPENTER, Linda S. COMM. SPEC. (31) WILLIAM M. MERCER, INC. 200 Clarendon Street, 37th FL Boston, MA 02116 USA (617) 421-0526 CARPENTER, Terri DIR., BUS. DEV. (01) GAYLORD, INC. 4221 Northgate Blvd., Ste. 2 Sacramento, CA 95834 USA (916) 920-9616 Fax: (916) 920-1816 CARPENTER-BECK, Deb MKTG. COMM. MGR. (07) TIMBERLINE SOFTWARE 9600 SW Nimbus Ave. Beaverton, OR 97005 USA (503) 526-8166 Fax: (503) 641-7498 CARR, Cheryl, ABC DIR., MKTG. (31) JEFFREY FREEDMAN ATTORNEY AT LAW 292 Rambling Rd. Amherst, NY 14051 USA (716) 688-3983 CARR, Nora K. DIR. MKTG. (10) NETWORK FOR EDUCATIONAL DEVELOPMENT 13157 Olive Spur Dr. St. Louis, MO 63141 USA (314) 576-3535 Fax: (314) 727-4154 CARR, Rebecca S. COMM. SPEC., ASSOC. COMM. (21) MARION MERRELL DOW INC. 9300 Ward Pkwy. P.O. Box 8480 Kansas City, MO 64114-0480 USA (816) 966-4263 Fax: (816) 966-3270 CARR, William H. PRESIDENT & CEO (24) JACK RAYMOND & ASSOCIATES, INC. Ste. 350, 310 N. Alabama St. Indianapolis, IN 46204 USA (317) 635-2770 Fax: (317) 636-4951 CARRAHER, Adele SR. COMM. COORD. (16) BLUE CROSS AND BLUE SHIELD OF MICHIGAN 600 Lafayette East J315 Detroit, MI 48226 USA (313) 225-5838 Fax: (313) 225-0502 CARRICO, Adam B. (31) 3027 Leman Dr. Louisville, KY 40220-2523 USA CARRIER, Jean-Guy VP, PRINCIPAL ET DIRECTEUR GEN (31) CONTINENTAL PIR COMMUNICATIONS 1980 ouest, rue Sherbrooke Bureau 240 Montreal, QC H3H 1E8 Canada (514) 937-5383 Fax: (514) 939-6403 CARRIER, Judith DEV. MGR. EXT. REL. (06) ICI EUROPE 45 Everslaan Everberg, B-3078 Belgium (2) 758-9292 Fax: (2) 758-9923 CARRIER, Fernan L. PR OFF. (28) CANADA POST CORPORATION Sac. Building B, Stn. 487 Ottawa, ON K1A 0B1 Canada (613) 734-7636 Fax: (613) 734-8814 CARRIGAN, Jim DIR., MKTG. & PUBLIC EDUCATION (18) AMERICAN CANCER SOCIETY 1315 8th Ave., South Nashville, TX 37203 USA (615) 255-1227 Fax: (615) 255-1230 CARROLL, Chris (31) LINCOLN COUNCIL OF ALCOHOLISM & DRUGS 914 "L" St. Lincoln, NE 68508 USA CARROLL, Karen N. COORD., INT./EXT. COMM. (17) EBSCO INDUSTRIES, INC. P.O. Box 1943 Birmingham, Al 35 201 USA (205) 991-1278 Fax: (205) 995-1636 CARROLL, William M. PRESIDENT (14) ARTCRAFT PRINTING CO. 1733 Locust Kansas City, MO 64108 USA (816) 421-2743 CARROZZA, David JOB BANK COORD. (18) ROCHE BIOMEDICAL LABORATORIES 355 Carlton Dr. Chapel Hill, NC 27516-3103 USA (919) 967-1750 CARSON, Ray ASST. DIR. PR (10) CRANBROOK EDUCATIONAL COMMUNITY 380 Lone Pine Rd. P.O. Box 801 Bloomfield Hills, MI 48303-0801 USA (313) 645-3142 Fax: (313) 540-9920 CARSTENS-FAUST, Jill R. ASSOC./PHOTO EDITOR (05) AAA HOME & AWAY MAGAZINE P.O. Box 3535 Omaha, NE 68103 USA (402) 390-0539 Fax: (402) 390-0539 CARTER, Angela J. COMM. COORD. (12) CIBC 700 Lawrence Ave. W., 3rd Fl. North York, ON M6A 3B4 Canada (416) 784-405 Fax (416) 784-7809 CARTER, Betty L. EDITOR PUBL. (30) APPALACHIAN POWER COMPANY 40 Franklin Rd., S.W. Roanoke, VA 24022 USA (703) 985-2604 CARTER, Curtis H. MGR. OF PR & EMP. COMM. (17) GEORGIA-PACIFIC/BRUNSWICK OPERATIONS P.O. Box 1438 Brunswick, GA 31521 USA (912) 265- 5780 Fax: (912) 265-8060 CARTER, Judy A. COPYWRITER (18) GOOD SAMARITAN HOSPITAL 3217 Clifton Ave. Cincinnati, OH 45220 USA (513) 872-2757 Fax: (513) 872-3435 CARTER, Leigh Erin ASST. EDITOR (16) CHICAGO TITLE AND TRUST CO. 171 N. Clark St. Chicago, IL 60601-3294 USA (312) 223-2459 Fax: (312) 223-2600 CARTER, Michael MGR. CORP. COMM. (29) NORTHWESTEL INC. P.O. Bag 2727 301 Lambert St. Whitehorse, YT Y1A 4Y4 Canada (403) 668-5328 Fax: (403) 667-2349 CARTER, Sheila M. COMM. SPEC. (02) MCDONNELL DOUGLAS 5301 Bolsa Ave Dept. Y102 14-1 Huntington Beach, CA 92647 USA (714) 896-1302 CARTER, Thomas H. INT. COMM. (31) UNITED PARCEL SERVICE 705 Massman Dr. Nashville, TN 37210 USA CARTER, Victoria Mary MGR. (31) DAVIES-BOOTH ASSOCIATES 11/99 Queen St., City P.O. Box 2921 Auckland New Zealand (4) 309-0367 Fax: (4) 348-0454 CARTER-COLLINS, Virginia DIR., ALUMNI COMM. (10) SOCIETY OF THE ALUMNI P.O. Box 2100 Williamsburg, VA 23187 USA (804) 221-1167 Fax: (804) 221-1186 CARTHEW, Alastair ACCT. DIR. (24) CONSULTUS NEW ZEALAND LTD. P.O. Box 10-349 Wellington New Zealand (4) 72-0991 Fax: (4) 73-7335 CARTWRIGHT, Edward P. MGR. COMM. (30) CANADIAN GAS ASSOCIATION 55 Scarsdale Rd. Don Mills, ON M3B 2R3 Canada (416) 447-6455 Fax: (416) 447-7067 CARTWRIGHT, Jeri COMM, DIR. (15) SALT LAKE CONVENTION AND VISITORS BUREAU 1108 E. 200 S. Salt Lake City, UT 84102 USA (801) 521-2822 Fax: (801) 355-9323 CARUSO, Barbara SR. COMM. ANALYST (18) KAISER PERMANENTE MEDICAL CARE PROGRAM 1 Kaiser Plaza, 26 Floor Oakland, CA 94612 USA (510) 271-6610 Fax: (510) 271-5821 CARUSO, Michael C. PRINCIPAL (24) MC COMMUNICATIONS 861 West Dorset Ave., Ste. 200 Palatine, IL 60067 USA (708) 991-9962 Fax: (708) 991-9963 CARVER, Nancy E. DIR., PR (31) OUACHITA GIRL SCOUT COUNCIL 615 W. 29 North Little Rock, AR 72114 USA (501) 758-1020 Fax: (501) 758-9656 CARVER, Peg ASST. DIR. COMM. (18) AMERICAN RED CROSS HEARTLAND CHAPTER 3838 Dewey Ave. Omaha, NE 68105-1196 USA (402) 341-2723 Fax: (402) 341-6910 CARVER, Richard E. (31) SYCAMORE LITERARY SERVICE 51 Bell St. North Ottawa, ON K1R 7C5 Canada (613) 235-3429 Fax: (613) 235-4885 CARY, Yvonne E. PROGRAM MGR. (18) PREMIER YEARS, MT. SINAI HOSPITAL California and 15th St. Chicago, IL 60608 USA (312) 650-4796 CASACCIO, Ellen K. TECHNICAL EDITOR (11) FACTORY MUTUAL SYSTEM 1151 Boston-Providence Trpk. Norwood, MA 02062 USA (617) 255-4673 Fax: (617) 551-3552 CASARES, Pablo DIR. (31) IMAGEN Y COMMUNICATION ORGANIZACIONAL S.C. Ocotepec 37-6 San Jeronimo Lidice Mexico City, DF, 10700 Mexico (905) 595-6863 Fax: (905) 683-7830 CASARES, Rosamund PUBLIC AFFAIRS OFFICER (19) BILLITON INTERNATIONAL METALS B.V. P.O. Box 436 Leidschendam, 2260 AK Netherlands (70) 317-2582 Fax: (70) 317-2700 CASE, Kim A. ASST. VP, CORP. RELATIONS (12) MISSISSIPPI CREDIT UNION SYSTEM 1400 Lakeover Rd. P.O. Box 9575 Jackson, MS 39213 USA (601) 981-4552 Fax: (601) 981-4564 CASERZA, Rosemarie A. TECH. EDITOR (07) ASK COMPUTER SYSTEMS, INC. 2440 W. El Camino Real Mountain View, CA 94039 USA (415) 335-5062 Fax: (415) 961-2119 CASEY, Helen Marie SR. EXEC. SPEECHWRITER (11) RAYTHEON COMPANY 141 Spring St. Lexington, MA 02173 USA (617) 860-2992 Fax: (617) 860-2520 CASEY, Marilyn PR (01) LIGGETT STASHOWER PUBLIC RELATIONS 1228 Euclid Ave. Cleveland, OH 44115 USA (216) 348-8500 Fax: (216) 861-1284 CASEY, Mark Stephen PRODUCER (31) COMMUNICADO COMMUNICATIONS LTD P.O. Box 5779 Auckland New Zealand (9) 379-3734 Fax: (9) 307-8885 CASEY, Paul PUBL. EDITOR (27) FRED MEYER, INC. 3800 SE 22nd Ave. P.O. Box 42121 Portland, OR 97242 USA (503) 232-8844 CASHEN, Susan K. VP, PR, GROUP DIR. (24) LEONARD MONAHAN LUBARS & KELLY 127 Dorrance St. Providence, RI 02903 USA (401) 738-1957 Fax: (401) 421-6370 CASNER, Pamela S. OWNER (31) CASNER DESIGN 6722 Pemberton Dr. Dallas, TX 75230 USA (214) 739-0903 CASSADY BREHE, Kate T. DIR. OF PR (31) GREATER MINNEAPOLIS GIRL SCOUT COUNCIL 5601 Brooklyn Blvd. Minneapolis, MN 55429 USA (612) 535-4602 Fax: (612) 535-7524 CASSANO, Diane M. COMM. CONSULTANT (31) WYATT COMPANY 345 California St., Ste. 1400 San Francisco, CA 94104 USA (415) 984-2436 CASSANO, Joseph P. (31) 29 Lilac Lane Levittown, NY 11756 USA (516) 796-3392 CASSELL, Bernadine COMM. MGR. (17) POLAROID CORPORATION 575 Technology Square, 4B Cambridge, MA 02139 USA (617) 577-2057 Fax: (617) 577-3624 CASSEN, Kathleen PUBL. MGR. (31) HUMAN SERVICE ASSOCIATES 336 N. Robert St., Ste 1520 St. Paul, MN 55101 USA (612) 224-8967 Fax: (612) 224-6057 CASTIGLIONE, Pat CORP. COMM. & COM. AFFAIRS MGR (17) FORT HOWARD CORPORATION 1919 S. Broadway Green Bay, WI 54304 USA (414) 435-8821 Fax: (414) 435-3703 CASTLE, Lana DIR. OF CONSUMER AFF. (29) SASKTEL 3rd Fl., 2121 Saskatchewan Dr. Regina, SK S4S 6M1 Canada (306) 586-0918 Fax: (306) 359-0305 CASTLES, Gerard COMM. SPEC. (09) MCKINSEY & COMPANY Level 24, 52 Martin Place Sydney, NSW, 2000 Australia (2) 232-4344 Fax: (2) 235-3114 CASTRO, Christina L. MGR., EMP. COMM. PROGRAMS (31) ROCKWELL INTERNATIONAL P.O. Box 4250, Dept. 816, B-11 2201 Seal Beach Blvd Seal Beach, CA 90740-8250 USA (310) 797-5031 Fax: (310) 797-5690 CASWELL, Brenda M. VP (01) BROWN & ASSOCIATES ADVERTISING 2237 Broad St. Regina, SK S4P 1Y7 Canada (306) 352-6625 Fax: (306) 757-1980 CATALDO, Sandra COMM. MKTG. SPEC. (30) MIDDLEBORO GAS & ELECTRIC DEPT. 32 South Main St. Middleboro, MA 02346 USA (508) 946-3703 Fax: (508) 946-3700 CATES, Elizabeth A. OWNER (09) ELIZABETH ADDISON CATES DESIGN 84 Tamalpais Rd. Berkeley, CA 94708 USA (510) 540-6694 Fax: (510) 540-6756 CATLI-COWAN, Yahsmine V. SR. WRITER (20) PETROLEUM INFORMATION CORP. 4150 Westheimer Rd. Houston, TX 77027 USA (713) 961-5660 Fax: (713) 961-9773 CATTRAN, Diane E. MARKET MGR. (31) BATTELLE 505 King Ave. Columbus, OH 43201-2693 USA (614) 424-4303 Fax: (614) 424-5263 CAUCHON, Kathy MGR. (12) BANK OF CANADA 234 Wellington St. Ottawa, ON K1A 0G9 Canada (613) 782-8809 CAVALLARI, Bruce (31) 480 Alcatraz Ave. Oakland, CA 94609 USA (415) 653-3117 CAVANAGH, Ken DIR., COMM. (31) FEDERAL BUSINESS DEVELOPMENT BANK 800 Victoria Square, Ste. 1100 Montreal, QC H4Z 1L4 Canada (514) 283-7515 Fax: (514) 283-7838 CAVANAUGH, Katherine CONSULTANT (24) KATHERINE CAVANAUGH PUBLIC RELATIONS 412 East 55th Street New York, NY 10022 USA (212) 888-8262 CAVANAUGH, Wanda W. MGR., CORP. REL. (07) TANDEM COMPUTERS 10435 N. Tantau Ave. LOC-200-47 Cupertino, CA 95014 USA (408) 725-4927 Fax: (408) 865-4545 E-Mail: cavanaughwanda @ Tdm CAVITT, Christina MEDICAL MKTG. WRITER (31) CARDIAC PACEMAKERS, INC. 4100 Hamline Ave. N. St. Paul, MN 55112 USA (612) 639-2885 Fax: (612)k 639-2840 CAYER, Michel CONSEILLER EN COMM. (31) CANADIAN LIQUID AIR LTD. 1155 Sherbrooke St. West Montreal, QC H3A 1H8 Canada (514) 499-8145 Fax: (514) 499-8150 CAYGILL, Sheelagh FREELANCE WRITER (31) #305, 11115-80 Avenue Edmonton, AB T6G 0R4 Canada (403) 432-7460 Fax: (403) 431-0037 CAYKO, Laurie A. PUBLIC AFFAIRS SPEC. (31) DEPARTMENT OF AGRICULTURE 7019 Clairborne Ct. Shawnee, KS 66217 -9532 USA (913) 631-1731 CEBOLLERO, Blanca R. (31) 268 Sam Sebastian (Bajos) Viejo San Juan, PR 00901 USA (809) 723-3894 CECE, Sam DIR. OF MKTG. (07) PYRAMID TECHNOLOGY 1295 Charleston Rd. Mountain View, CA 94043 USA (415) 335-8911 Fax: (415) 335-8120 CELANI, Kristen D. MKTG. COMM. SPEC (31) ABB PROCESS AUTOMATION P.O. BOx 22685 Rochester, NY 14692-2685 USA (716) 273-7246 Fax: (716) 273-7014 CELLA, Bill COMM. PLANNING (29) PUBLIC SERVICE COMPANY OF NEW MEXICO Alvardo Square Albuquerque, NM 87158 USA (505) 848-2196 CELSKI, Vicki L. MGR., CORP. COMM. (13) MULTIFOODS 33 South 6th St. Box 2942 Minneapolis, MN 55402-0942 USA (612) 340-3410 Fax: (612) 340-3419 CENTORE, Frank G. EMP. COMM. COORD. (30) PUBLIC SERVICE ELECTRIC & GAS CO. 80 Park Plaza Newark, NJ 07101 USA (201) 430-5980 Fax: (201) 430-4845 CEPUCH, Randy VP, COMM. (12) CAPITAL RESEARCH & MANAGEMENT COMPANY 333 S. Hope St., 52nd Fl. Los Angeles, CA 90071 USA (213) 486-9346 CERFF-VISSER, S.H. MGR., DIR. PR & DEL. (10) CAPE TECHNIKON Longmarket St. Capetown, 8001 South Africa (11) 461-6220 Fax: (11) 461-8102 CERRETO, Michael ASSOC. (31) WILLIAM M. MERCER, INC. 6606 West Broad St. Richmond, VA 23230 USA (804) 289-6409 CERULLO, Guy SUPV., EMP. COMM. (30) DETROIT EDISON 2000 Second Ave. Rm. 793 WCB Detroit, MI 48226 USA (313) 237-8857 CERWIN, Joyce (24) 4 Longfellow Rd. Mill Valley, CA 94941 USA (415) 388-6399 CESAR, Janet (06) PETROQUIMICA DE VENEZUELA Torre Pequiven Av. Francisco De Miranda-Chacao Caracas Venezuela (2) 58-2208 Fax: (2) 201-3243 CETTINA, Teri L. EMP. COMM. SPEC. (12) FIRST INTERSTATE BANK OF OREGON P.O. Box 3131, Fl. T-12 Portland, OR 97208 USA (503) 225-7130 Fax: (503) 220-4994 CEY, Ann Marie COM. REL. REP. (13) MCDONALD'S RESTAURANTS OF CANADA LIMITED Ste. 100, 11765 Jasper Ave. Edmonton, AB T5K 0N4 Canada (403) 482-6383 Fax: (403) 428-6304 CHAFFIN, Leslie COMM. DIR. (18) HOSPICE, INC. RR 1, Box 260 Mulvnae, KS 67110 USA (316) 265-9441 CHAFKIN, Leigh A. MGR., INT. COMM. (13) THE PERRIER GROUP 777 W. Putnam Ave. Greenwich, CT 06830 USA (203) 863-0366 Fax: (203) 863-0215 CHAIKIN, Karen (31) PHILIP MORRIS USA 120 Park Ave., 14th Fl. New York, NY 10017 USA (212) 880-3358 Fax: (212) 907-5716 CHAIMOWICZ, Elena P. MGR., BENEFITS COMM. (31) RACAL CORPORATION 1601 N. Harrison Parkway Sunrise, FL 33323 USA (305) 846-5075 Fax: (305) 846-5025 CHALEKIAN, Kathleen E. PROMO./SPECIAL EVENTS COORD. (31) MINNESOTA STATE LOTTERY 2645 Long Lake Rd. Roseville, MN 55113 USA (612) 635-8262 Fax: (612) 297-7497 CHALIFOUR, Francoise BUSINESS TRAVEL COORD. (31) TOURISM CANADA 1 Front St. W 4th Fl. Toronto, ON M5J 1A4 Canada (416) 973-5075 Fax: (416) 973 8714 CHALKLEY, Betty Ildefonso MNG. DIR. (31) CHALKLEY & ASSOCIATES 1/E, 4 Seymour Rd. Mid-Levels Hong Kong (852) 540-3614 Fax: (852) 858-2753 CHALLACOMBE, Larry DIR. OF COMM. (13) HEUBLEIN FINE WINE GROUP 100 S. St. Helena Highway St. Helena, CA 94574 USA (707) 967-3148 Fax: (707) 967-3190 CHALUPSKY, Jean M. COMM. PROJECT COORD. (30) PEOPLES NATURAL GAS 1815 Capital Ave. Omaha, NE 68102 USA (402) 221-2015 Fax: (402) 221-2601 CHAMBERLAIN, Claudia G. MGR., INT. COMM. (17) UNITED TECHNOLOGIES CORP. United Technologies Blvd. Hartford, CT 06101 USA (203) 728-6591 Fax: (203) 728-7868 CHAMBERLAIN, Janice L. (24) 36B Bogie Dr. Whispering Pines, NC 28327 USA CHAMBERLAIN, Martha L. DIR. COMM. (16) NATIONAL INSURANCE SERVICES P.O. Box 30324 Tampa, FL 33630-3324 USA (813) 626-6111 Fax: (813) 620-1113 CHAMBERLAIN, Mitchell B. SR. ASSOC. MKTG. COMM. (16) LOMA 5770 Powers Ferry Rd. Atlanta, GA 30327-4308 USA (404) 984-3770 Fax: (404) 984-0441 CHAMBERLAND, Marie COORD., COMM. INTERNES (08) SOCIETY D'ENERGIE DE LA BAIE JAMES 800, de Maisonneuve Est. Bureau 2003, 20e etage Montreal, QC H2L 4M8 Canada (514) 985-7836 Fax: (514) 985-7832 CHAMMAH, Georges PRESIDENT (18) LES CONSEILLENS EU COMMUNICATION ET INFORMATION 2015 Rue Peel, Ste. 500 Montreal, QC H3A 1T8 Canada (514) 845-0201 CHAMPAGNE, Madeleine REDACTRICE EN CHEF DE CIRCUIT (31) SOCIETE RADIO CANADA 1400 Rene-Levesque Est Montreal, QC H2L 2M2 Canada (514) 597-4342 Fax: (514) 597-4100 CHAN, Andrew COMM. CONSULTANT (16) AETNA CANADA 145 King St., West 5th Fl. Toronto, ON M5H 3T7 Canada (416) 864-8554 Fax: (416) 864-1270 CHAN, Clara SR. MKTG. COMM. SPEC. (07) COMPAQ COMPUTER HK LTD. 10/F Two Pacific Place 88 Queensway Hong Kong (852) 868-1382 Fax: (852) 524-9533 CHAN, Janene M. (12) QUOTRON SYSTEMS, INC. 77 Water St., 7th Fl. New York, NY 10005 USA (212) 898-7045 Fax: (212) 898-7628 CHAN, Rory MGR., COMM. (12) STANDARD CHARTERED BANK Cityplaza 4, 5/F 12 Taikoo Wan Rd. Taikoo Shing Hong Kong (852) 804-8150 Fax: (852) 513-1054 CHAN, Sylvia MGR., CLIENT SVCS. (31) CHEUNG-MACPHERSON 1301 Pacific House 20 Quenn's Rd. Hong Kong (852) |