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Information and Communication Technology (ICT) in local government administration: the case of Oshimili North local government area of Delta State.


The Universal Declaration Human Right (UDHR UDHR Universal Declaration of Human Rights ) states that everyone has the right to take part in the government of his or her country. The role of ICT (1) (Information and Communications Technology) An umbrella term for the information technology field. See IT.

(2) (International Computers and Tabulators) See ICL.

1. (testing) ICT - In Circuit Test.
 in facilitating (political) information exchange is manifested in the way information flows faster, more generously, and less expensively throughout the planet for decision-making and for development (Ahmed, et al, 2006). Gurumurthy (2004) defined e-governance as the use of ICTs to improve government interaction with citizens. ICTs facilitate the sharing of information or ideas by different nations of the world. They can improve government and strengthen democracy and citizen empowerment, and can help foster most transparent governance by enhancing interaction between government and citizens (United Nations Economic and Social Council United Nations Economic and Social Council: see Economic and Social Council. , 2000). It can be particularly powerful in providing a voice to people who have been isolated and invisible.

Electronic Administration and Technology Acceptance

E-administration is the conversion of paper processes to electronic processes. Its objective is to transparency and accountability, leading to better governance (Bagozzi, et al., 1992). Local government administrators must understand the power of technology and acquire the necessary knowledge and skills (Davis, 1992).

Role of ICT in Local Government

Moemeka (1994), Shepherd (1998), the United Nations (2005) and Nassanga (2001) explore the power of ICT in development and empowerment. Information leads to self-actualization, especially when combined with other resources (Castels, 2003). ICT speeds up the flow of information and its use in decision-making (Ahmed et al, 2006). Idowu (2003) identifies ICT facilities that we commonly have at our disposal. These include computers, telecommunication, and tools for banking.

Benefits and Problems of ICT for Local Government

According to according to
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

 Bagozzi, et al. (1992), the benefits of ICT include accuracy, speed, enhanced communication, increased productivity, and acquisition of skills and knowledge. There are also problems, including illiteracy illiteracy, inability to meet a certain minimum criterion of reading and writing skill. Definition of Illiteracy

The exact nature of the criterion varies, so that illiteracy must be defined in each case before the term can be used in a meaningful
, which is a serious problem in Africa, especially in rural areas. According to Hafkin (2002), ICT requires various kinds of literacy and the inability to read and write is a major barrier to local government administration. Idowu, et al. (2006) note the importance of funding for ICT implementation. Other challenges include unreliable Internet access See how to access the Internet.  and power supply, and rapidly-growing populations.


This study used a survey. The population of the study consists of all dwellers of Akwukwu-igbo and Ibusa in Oshimili North local government area. The total population is 4,016. From the population, a sample of 200 respondents, representing 5 percent of the population was used for the study. A questionnaire was the instrument for data collection and the data were analyzed through simple percentages.

Findings and Discussion

Section A: Respondents

The results of the study confirm previous findings about e-government and the role of ICT in development. Those surveyed pointed out problems of ICT in local government, including power supply, illiteracy/ICTs illiteracy, lack of ICT skills, the high cost of ICTs, and lack of facilities such as cybercafes. This support the work of Idowu (2003) and Hafkin (2002). Computers and telephones are the ICTs most often available in the local government area. This supports the work of Ahiakwo (2002) who described the role of computers in storing administrative, budget, and other information. Study participants believe that ICT increases the speed of information services See Information Systems. . This is in line with the work of Ahmed, et al. (2006). It was also observed that the benefits of ICTs towards local government administration are enhancement of communication and increased productivity. This is in line with Bagozzi (2006) who noted that ICT helps to enhance communication among administrators and staff and also increases productivity.


The use of ICT in government has set the stage for greater transparency and the possibility for greater citizen participation. In spite of the advantages, certain problems were identified. These problems represent barriers to progress. ICTs such as Internet, GSM (Global System for Mobile Communications) A digital cellular phone technology based on TDMA that is the predominant system in Europe, but also used worldwide. Developed in the 1980s, GSM was first deployed in seven European countries in 1992.  system, computer, and online tools for effective information and communication service delivery should be made available in the local government area.


Ahiakwo, C.O.(2000). The role of Internet connectivity in Nigeria. Available:

Ahmed, H., et al. (2006). Measuring the impact of ICT on women in Bangladesh. Available: EEE eastern equine encephalomyelitis.


eastern equine encephalomyelitis.

Bagozzi, R.P., Davis, F.D., & Warshand, P.R. (1992). Development and test of a theory of technological learning and usage. Human relations human relations nplrelaciones fpl humanas  45 (7): 660-686.

Castels, M. (2000). The rise of the network society. 2nd ed. Oxford: Blackwell publishing.

Davis, F.D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly 13: 319-340.

Gurmurthy, A. (2004a). Gender and ICTs: Overview report. Bridge development: Gender. Available:

Gurmurthy, A. (2004b). Bridging the digital gender divide: Issues and insights on ICT for women economic empowerment . New Delhi New Delhi (dĕl`ē), city (1991 pop. 294,149), capital of India and of Delhi state, N central India, on the right bank of the Yamuna River.  UNIFEM

Hafkin, N.J. (2002). Gender Issues in developing countries an overview. Paper presented at the United Nations Division for the Advancement of Women (DAW) Expert Group Meeting on Information and Communication Technologies and Their Impact on and Use as an Instrument for the Advancement and Empowerment of Women, republic of Korea, 11-14 November 2002.

Idowu, B., Ogunbodede, E., & Idewo, B. (2003). Information and Communication technology in Nigeria: The health sector experience. Journal of information Technology Impact 3 (2), 69-76.

Moemeka, A. (1994). Communicating for Development: A new pan-disciplinary perspective . NY: State University of New York press The State University of New York Press (or SUNY Press), founded in 1966, is a university press that is part of State University of New York system. External link
  • State University of New York Press

Nassanga, G. (2001). Local considerations in formulating ICT policy in the East Africa Region: Uganda case study. Paper presented at the Regional Media Convention on Safeguarding the Public Interest, Kampala.

Parliament Office of Science and Technology (2006). Information and Communication Technology (ICT) in developing countries. Available: http://www.parliamentUK/document/upload/hostpar261/pdf Shepherd, A. (1998). Sustainable rural development . New York New York, state, United States
New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of
: Macmillan.

United Nations Economic and Social Council (2000). Ministerial Done under the direction of a supervisor; not involving discretion or policymaking.

Ministerial describes an act or a function that conforms to an instruction or a prescribed procedure. It connotes obedience.
 declaration on development and international cooperation in the twenty-first century: The role of Information and Communication Technology in the context of a knowledge-based global economy. Available:

Women 2000 and Beyond (2005). Gender equality and empowerment of women through ICT. Available: .

Monday Obaidjevwe Ogbomo

Department of Library and Information Science

Delta State University History
Established in 1924 by an act of the Mississippi Legislature, Delta State Teachers College first opened its doors to students in 1925. The name was later changed to Delta State College (1955) and then Delta State University (1974).

Abraka, Nigeria
Table I: Age

Age             Frequency   Percentage (%)

15-25           20          10
26-35           60          30
36-45           96          48
46-56           24          12
Total           200         100

Table II: Gender

Sex             Frequency   Percentage (%)

Male            79          39
Female          121         62
Total           200         100

Table III: Marital status

Marital         Frequency   Percentage (%)

Married         120         60
Single          80          40
Total           200         100

Table IV: Occupation

Occupation      Frequency   Percentage (%)

Student         35          17.5
Civil servant   24          12
Farmer          71          35.5
Traders         70          35
Total           200         100

Table V: ICTs available in the local government area

ICTs                          Frequency   Percentage (%)

Radio                         22          11
Computer                      60          30
Mobile phone                  36          18
Telephone (landline)          48          24
Television                    21          10.5
Internet                      13          6.5
Others                        --          --
Total                         200         100

Table VI: Benefit of ICTs for local government administration

Benefits                      Frequency   Percentage (%)

Participation in governance   18          9
E-governance                  16          8
Accuracy                      41          20.5
Enhances communication        62          31
Increases productivity        63          31.5
Others                        --          --
Total                         200         100

Table VII: The problems of ICTs in local
government administration

Problems                      Frequency   Percentage (%)

Power supply                  41          20.5
Illiteracy/ICTs illiteracy    50          25
Lack of ICT skills            35          17.5
High cost of ICTs             55          27.5
Absence of cyber cafe         19          9.5
Others                        --          --
Total                         200         100
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Author:Ogbomo, Monday Obaidjevwe
Publication:Library Philosophy and Practice
Article Type:Survey
Geographic Code:6NIGR
Date:Jul 1, 2009
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