Infonet appoints Kimball director of global quality programs.
EL SEGUNDO El Segundo (ĕl sēgŭn`dō), industrial city (1990 pop. 15,223), Los Angeles co., S Calif., on Santa Monica Bay; inc. 1917. Its products include navigation and computer systems, aircraft parts, office machines, telephone apparatus, and , Calif.--(BUSINESS WIRE)--Jan. 12, 1995--Infonet Services Corp. Thursday announced that Wayne Kimball has been named director of global quality programs for the company.
Kimball will be responsible for worldwide implementation of processes and procedures that allow Infonet to achieve new quality benchmarks when delivering globally managed network services to 10,000 geographically dispersed user sites, network management tools for the client premises and messaging software for multinational customers in more than 165 countries.
He will also be responsible for enhancing the enterprisewide operating philosophy for making continuous quality improvements that enable Infonet to sustain its leadership position as an international value-added network A communications network that provides services beyond normal transmission, such as automatic error detection and correction, protocol conversion and message storing and forwarding. Telenet and Tymnet are examples of value-added networks. provider with one of the fastest growth rates Growth Rates
The compounded annualized rate of growth of a company's revenues, earnings, dividends, or other figures.
Remember, historically high growth rates don't always mean a high rate of growth looking into the future. in the industry.
In doing so, he will elicit participation from the worldwide Infonet operations that provide local service and support for clients in 54 nations, from the provider's customers who comprise 24 percent of Business Week's top Global 1,000 list, and from its suppliers and other business partners.
Kimball originally joined Infonet in 1992 as a director of customer services. Before that, he was a principal with the Advantage Group, an independent consulting firm dedicated to helping companies fine-tune their customer service organizations. Kimball was previously director of customer services for TRW TRW The Real World (TV reality show)
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TRW The Retriever Weekly (University of Maryland, Baltimore, MD)
TRW Thompson Ramo Wooldridge Inc Information Services See Information Systems. Division.
During his 23-year career at this TRW division, he also held increasingly responsible management positions overseeing the development of application systems.
His professional affiliations include membership in the American Society for Quality American Society for Quality (ASQ), formerly known as American Society for Quality Control (ASQC), is a knowledge-based global community of quality control experts, with nearly 100,000 members dedicated to the promotion and advancement of quality tools, principles, and Control and International Customer Service Association. In addition to being active in the American Management Association, he has received specialized training in organizational development from the University of California The University of California has a combined student body of more than 191,000 students, over 1,340,000 living alumni, and a combined systemwide and campus endowment of just over $7.3 billion (8th largest in the United States). , Irvine.
Infonet Services is a world leader in providing reliable, state-of-the-art international communication solutions to global enterprises. Infonet specializes in value-added services and managed networks, which are supported locally in 54 countries. Infonet's World Network is currently accessible in more than 165 countries. The company is jointly owned by a number of the world's leading telecom operators.
CONTACT: Infonet Services Corp., El Segundo
Pat Gale, 310/335-2877