Infonet and GRIC Communications Expand Relationship to Include Global Wi-Fi and Broadband Services.

Business Editors/High-Tech Writers

EL SEGUNDO, Calif.--(BUSINESS WIRE)--Nov. 11, 2003

Agreement Expands Infonet's Secure, Wireless Broadband Access

to More Than 6,000 Hotspots in 25 Countries

Infonet Services Corporation (NYSE:IN), a leading provider of global communications services for multinationals, and GRIC Communications, Inc. (Nasdaq:GRIC), a leading global provider of secure mobility and remote access solutions for distributed enterprises, today announced an expansion of their existing relationship to include both Wi-Fi and broadband Ethernet services. Under the agreement, Infonet will incorporate new services provided through the GRIC TierOne Network(TM) into its previously announced MobileXpress(TM) mobility services. Infonet already uses GRIC's global dial-up network to extend the reach of its remote access services.

The GRIC TierOne Network currently has more than 3,000 active Wi-Fi and Ethernet access locations in 20 countries, in addition to more than 35,000 dial-up locations in 150 countries. GRIC has also signed agreements with 48 Wi-Fi service providers in 32 countries, and is rapidly bringing additional Wi-Fi access locations on-line around the globe.

By combining GRIC's Wi-Fi hotspots with those gained through Infonet's previously announced Wi-Fi agreements, Infonet's MobileXpress service will provide mobile workers with secure access to more than 6,000 hotspots in 25 countries, a number that is projected to grow to more than 20,000 hotspots in 40 countries in 2004.

"The growth of our relationship with GRIC further underscores Infonet's commitment to next-generation mobility," said Jose Collazo, Chairman, President, and Chief Executive Officer of Infonet. "GRIC has enabled us to extend the reach of our Internet remote access services, and we see GRIC's strategy of diversified access to be very beneficial to our strategy."

"Infonet's focus on multinational enterprises has made them an ideal partner for GRIC," said Bharat Dave, President and Chief Executive Officer of GRIC Communications. "Our expanded agreement strongly aligns our strategies in offering a broad range of access options to mobile workers."

Infonet and GRIC also have a shared commitment to standards and the promotion of interoperability, as demonstrated by their membership and active roles in the Wi-Fi Alliance. "Both of our companies have actively supported the certification of wireless equipment as a means to accelerate mobile enterprise remote access," said Greg Hayes, Infonet's Director of Marketing for Mobility Services and Infonet's principal representative to the Wi-Fi Alliance. "We will continue to jointly support the Wi-Fi ZONE program and other activities that promote awareness and certification of public access hotspots."

With MobileXpress, enterprise clients will gain the benefits of unified billing, unified identity for their end-users and strong international coverage. Aligned with Infonet's security services portfolio, clients will also benefit from strong authentication, SIM/SmartCard identification, as well as VPN and policy management support. Infonet's MobileXpress services will be packaged as fully managed end-to-end mobility solutions to provide maximum value to clients.

Because there are no standard authorization protocols for the Wi-Fi industry, each wireless service provider implements its own authorization methodology. GRIC's service provides a customized integration and interoperability specification that will allow Infonet to implement GRIC's authorization methodology. This specification has the potential to ease administrative issues connected with offering the service.

GRIC will provide Infonet a customized solution that will enable it to integrate into its traditional remote access software any hotspot in the world that is currently certified by GRIC and is part of the GRIC TierOne Network. This helps Infonet avoid having to modify its systems and MobileXpress service repeatedly to interoperate with a variety of wireless service providers.

MobileXpress Wi-Fi services will be globally available in the first quarter of 2004.

About GRIC Communications, Inc.

GRIC Communications, Inc. is a leading provider of secure enterprise mobility solutions for enterprises and service providers worldwide. GRIC's mission is to enable customers to dramatically reduce the cost, complexity, and risk of mobility, while maximizing the productivity of mobile and remote workers. The GRIC TierOne Network of more than 300 top-tier service providers is the world's largest access network and features more than 35,000 wired and wireless access points in over 150 countries. GRIC is the world's leading and most experienced provider of secure mobile broadband services. The GRIC TierOne Network includes over 3,000 Wi-Fi and broadband access points in hotels, convention centers, and airports worldwide. More information about GRIC is available at www.GRIC.com, or in North America at 1-877-GET-GRIC.

About Infonet

Infonet Services Corporation, known for its quality of service, is a leading provider of managed network communications services for nearly 3,000 multinational entities.

Employing a unique consultative approach, Infonet offers integrated solutions optimizing the complex relationship between enterprise applications and the global network. Extensive project management capabilities are the foundation for the services and solution offerings (broadband, Internet, intranet, multimedia, videoconferencing, wireless/remote access, local provisioning, application and consulting services) positioning Infonet as a single-source partner for multinational entities. In particular, Infonet IP VPN solutions offer multinationals a unique combination of Private and Public IP services as well as a full set of Managed Security and Mobility Services.

Rated "Best in Class" overall in Telemark's survey of Global Managed Data Network Services, Infonet has also won "Best Customer Care" and "Best Carrier" at the World Communication Awards. Founded in 1970, Infonet owns and operates The World Network(R), accessible from more than 180 countries, and provides local service support in over 70 countries and territories.

Infonet's stock is traded on the New York Stock Exchange under the symbol IN. Additional information about the company is available at www.infonet.com.

Safe Harbor Statement: Infonet may have made forward-looking statements in this release. These statements, if any, are based on information available to the company as of the date of this release and Infonet undertakes no duty to update the information to take account of later events. The accuracy of our forward-looking statements will also be affected by the strength of the market for Infonet products and services, competition, the timely transitioning of new business opportunities to Infonet's network and the effect of currency fluctuation. Investors should bear these risk factors in mind as well as those elaborated on in Infonet's 10K, 10-Qs and other recent filings made with the U.S. Securities and Exchange Commission. These documents are available through the investor relations portion of Infonet's web site at www.infonet.com.