InfoHouse Selects Farallon's Netopia as Remote Site Internet Router of Choice; Farallon Helps ISPs Increase Business.ALAMEDA, Calif.--(BUSINESS WIRE)--Nov. 25, 1996--Farallon Communications, Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :FRLN), and InfoHouse Inc., a leading Internet service provider Internet service provider (ISP) Company that provides Internet connections and services to individuals and organizations. For a monthly fee, ISPs provide computer users with a connection to their site (see data transmission), as well as a log-in name and password. , today announced that InfoHouse has selected Farallon's Netopia as the Internet router (1) A router in the Internet that forwards IP packets between local, regional and national providers. Same as "IP router." (2) (InterNet Router) Macintosh software from Apple that internetworks different access methods (LocalTalk, EtherTalk, TokenTalk, etc. of choice for providing easy-to-use, high-speed Internet See broadband. connectivity to its customers in New York City New York City: see New York, city. New York City City (pop., 2000: 8,008,278), southeastern New York, at the mouth of the Hudson River. The largest city in the U.S. . The Companies also announced today that InfoHouse has joined Farallon's Netopia Internet Service Partner Program (NISPP) in an effort to increase its business through value-added technology-sharing and joint marketing efforts. The agreement with InfoHouse reflects the rapidly growing demand for Farallon's Netopia solutions by ISPs nationwide. As part of the agreement, InfoHouse will offer customers complete workgroup/LAN Internet access See how to access the Internet. solutions starting at $80/month, including e-mail @yourcompany.com. More than 1000 businesses have already used InfoHouse to register their corporate domain name. "We selected Farallon because they are a premier provider of high-speed Internet connectivity products that meet our customers' demands for ease-of-use, high performance, and a robust feature set," said Paul Guzyk, president, InfoHouse. "The combination of the Netopia products and the NISPP program make Farallon a valuable partner for us to grow our business." "We are very pleased to welcome InfoHouse, a leader in turnkey Internet solutions, to the Netopia Team and look forward to helping them offer customers Internet service and leading-edge hardware in one easy step," said Doug Lifton, vice president of business development, Farallon. Unique Help Desk Support Advantage As a NISPP member, InfoHouse can take advantage of Farallon's Timbuktu Pro real-time collaboration software See collaborative software. to differentiate themselves in the level of customer service they provide. With Timbuktu Pro, InfoHouse will be able to remotely observe or control a customers' computer screen to identify problems, provide just-in-time training, and walk the customer through a solution. "Farallon's unique help desk program for ISPs lets me offer the superior level of service my customers expect from me," said Guzyk. Netopia ISP (1) See in-system programmable. (2) (Internet Service Provider) An organization that provides access to the Internet. Connection to the user is provided via dial-up, ISDN, cable, DSL and T1/T3 lines. Program Highlights The NISPP program is designed to expand the channels by which individuals, workgroups, small to medium size businesses, and schools can obtain Farallon's Netopia Internet Solution. Part of the solution includes the Netopia ISDN Modem for individuals and the Netopia Internet Router, which enables a network of users to connect to the Internet via a shared ISDN ISDN in full Integrated Services Digital Network Digital telecommunications network that operates over standard copper telephone wires or other media. line. As a NISPP member, ISPs can: -- Purchase the Netopia Internet routers and modems directly from Farallon for re-sale -- Ask Farallon to pre-configure the Netopia Internet routers for their customers -- Use Farallon's Timbuktu Pro software to provide customers with immediate help desk support -- Receive a dedicated phone number for Farallon support -- Host a Listserv forum on Farallon's highly-rated and popular Web site -- Obtain market development funds MDF or Market Development funds are funds given by the sale or marketing department from a vendor to help a partner to sell its products or to market its brand. Also named "coop budget" as cooperative budgets. to promote joint programs -- Leverage Farallon's extensive customer database for joint mailings -- Obtain leads from Farallon's extensive advertising and promotion efforts ISPs interested in joining NISPP can contact Farallon at 510/864-5482 or visit http://www.farallon.com/mark/forispps.html to receive additional information or sign up for the program. About Farallon and InfoHouse InfoHouse Inc., a privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. , was formed in 1994 to bring Internet services to individual and corporate users throughout New York City. Specializing in LAN/Internet integration, InfoHouse provides on-site installation and configuration for Internet customers using 28.8 Kbps modems, ISDN, Frame Relay, and T1 circuits. Custom Web, ftp, domain name, and e-mail services are available to suit any size of business. "TunaNet," the dial up division of InfoHouse is the official Internet provider for NYMUG NYMUG New York Macintosh Users' Group (New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of Macintosh Users Group), a group of 5000 Macintosh professionals. InfoHouse can be reached at 212/805-2470 or http://www.infohouse.com. Founded in 1986, Farallon Communications, Inc. develops complete, easy-to-use Internet connectivity solutions and real-time Internet/Intranet collaboration software. The Company's products are designed to increase the productivity and efficiency of Internet, Intranet and LAN (Local Area Network) A communications network that serves users within a confined geographical area. The "clients" are the user's workstations typically running Windows, although Mac and Linux clients are also used. users and to target remote offices, home offices, mobile users, small businesses, and schools that may not have access to sophisticated technical support. Further information can be obtained via phone 510/814-5000, fax 510/814-5023, Internet "info@farallon.com," or Web "www.farallon.com." Farallon products are available through distributors and resellers worldwide, as well as through licensing relationships with other computer vendors. Farallon has its headquarters in Alameda, Calif., and its European office in Paris. -0- NOTE TO EDITORS: The Farallon logo design, Farallon and Timbuktu are registered trademarks, and Netopia is a trademark of Farallon Communications, Inc. All other trademarks are the property of their respective holders. CONTACT: Farallon Communications Amal Abed, 510/814-5307 amal@farallon.com OR InfoHouse Inc. Paul Guzyk, 212/805-2470 paul@infohouse.com OR Electronic press releases: http://www.farallon.com/www/gen/relpage |
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