InfoCision Management Corp.Investing IN SUCCESS Reputation for excellence InfoCision enjoys an unmatched reputation for quality, integrity and customer service. We stand alone as the only company to earn Customer Inter@ction Solutions magazine's MVP (Multimedia Video Processor) A high-speed DSP chip from Texas Instruments, introduced in 1994. Officially introduced as the TMS320C80, it combines RISC technology with the functionality of four DSPs on one chip. Quality Award every year since its inception in 1993. [ILLUSTRATION OMITTED] InfoCision Management Corporation is a full-service marketing firm that specializes in call-center solutions. For 23 years, we've been helping the nation's leading corporations build strong, lasting relationships with their customers. As a Top 50 inbound in·bound 1 adj. Bound inward; incoming: inbound commuter traffic. Adj. 1. inbound and outbound out·bound adj. Outward bound; headed away: outbound trains. Adj. 1. outbound - that is going out or leaving; "the departing train"; "an outward journey"; "outward-bound ships" teleservices provider, we guarantee our clients the highest possible return on investment. Marketing services InfoCision provides a full spectrum of marketing services designed to guide you through every step of your marketing campaign, from strategy to results analysis. * Customer identification, acquisition, loyalty and retention * Inbound and outbound sales * Customer care * Lead generation * Surveys * List development and segmentation * Market research * Thank-you calls * Rewards and affinity programs * Vendor evaluation and seed-call services Technology InfoCision's state-of-the-art technology translates to a higher return on investment and a more satisfied customer. * Inbound/outbound call blending * Interactive voice response * Order processing * Custom CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. applications * Skills-based routing * Remote call monitoring A call center feature that lets managers listen in on agents' calls in order to improve agent performance. Also called "agent monitoring" and "call logging," it can be done in real time with or without the agent's knowledge, or calls can be recorded for later retrieval. * Broadcast or desktop fax and e-mail * Web hosting Making a Web site available on the Internet. Many ISPs host a few personal Web pages for an individual at no additional cost above the monthly service fee, but the address is subordinate to the ISP; for example, www.friendlyisp.com/pat_smith. and chat * In-depth quality assurance * Robust, real-time 1. real-time - Describes an application which requires a program to respond to stimuli within some small upper limit of response time (typically milli- or microseconds). Process control at a chemical plant is the classic example. reporting The InfoCision difference InfoCision's account and operations staff is comprised of marketing experts who work together to integrate a variety of media into your marketing plan, maximizing its effectiveness. We distinguish ourselves from our competitors by providing the best possible service to every client. * Account staff devoted solely to your program * Call center teams specializing in your industry * Full-time legal compliance professionals * Fulfillment ful·fill also ful·fil tr.v. ful·filled, ful·fill·ing, ful·fills also ful·fils 1. To bring into actuality; effect: fulfilled their promises. 2. and data-entry services * Creative writing and design experts Building Relationships One Call at a Time! InfoCision Management Corporation To find out how InfoCision can help you build customer loyalty and increase your bottom line, call 1-866-320-7491. |
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