Articles from Industrial Management (March 1, 1998)

Title	Author	Type	Words
Barriers and gateways to workforce productivity.	Longenecker, Clinton O.; Dwyer, Deborah J.; Stansfield, Timothy C.		4981
Creating a customer satisfaction measurement system.	Dickey, John D.		2345
Downsizing: strategies for survival.	Berman, Eileen L.		2261
Identifying the right management job for you.	Allender, Hans D.; Allender, Johannes		1224
Ray Anderson: 'maverick manager' changes minds about the environment.	Woestendiek, Kathryn		5248