Inaugural Utilities Field Service Conference Spotlights Growing Demand for Service Delivery Management Solutions; Indus Customers and Executives Play Prominent Role at New Industry Event.AUSTIN, Texas -- Indus International Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : IINT), a leading Service Delivery Management (SDM SDM - Schematic Data Model ) solution provider, today announced its sponsorship of the utility industry's first-ever conference for field service executives -- Utilities Field Service 2005 -- designed to meet the increasing demand for new forums to discuss SDM strategies and solutions in this dynamic and evolving industry. Opening today at the Four Seasons Hotel in Austin, Texas, Utilities Field Service 2005 is the first and only executive-level conference that addresses the unique operations challenges facing power, gas, water, oil, cable and telecom providers. Senior directors and VPs of field service, operations and engineering from across North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. are joining together with Indus and other leading solution vendors to develop strategies to reduce costs, maximize asset performance and increase workforce productivity. The industry mandate for this event validates Indus's SDM strategy laid out nearly two years ago. Furthermore, it confirms the predictions by leading industry analyst firms such as Gartner which stated in a recent report that throughout 2006 organizations' focus would "continue to shift from internally oriented business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets to an emphasis on the experience and intent of customers ... ," and that "Customer service technology innovations will come from best-of-breed vendors delivering useful leading-edge technologies and applications."(1) In fact, research-based utility and energy consulting firm Noun 1. consulting firm - a firm of experts providing professional advice to an organization for a fee consulting company business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a UtiliPoint International estimates that the total worldwide market for field service management will grow from $1 billion to $2 billion in 2006, and additional UtiliPoint market research confirms renewed focus on field service as an area for significant investment by utilities over the next several years.(2) "We created the Field Service show in 2001 to provide a cross-industry forum for service providers to help them learn how to boost productivity and increase customer satisfaction. The overwhelming success of that conference, coupled with tremendous demand for an event targeting the unique service challenges of utilities, led us to create Utilities Field Service," said Jodi Richter, VP of North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. Sales for Worldwide Business Research (WBR WBR West Baton Rouge WBR With Best Regards WBR Warner Brothers Records (record label) WBR Whole Brain Radiation WBR Big Rapids, Michigan (Airport Code) WBR Wide Band Radio WBR Widening But Replicating ). "The success of this conference depends on major contributions from companies like Indus. With Indus' history of success, comprehensive offering and focus on facilitating service delivery management strategies for the utility industry, we are extremely pleased they are playing such a prominent role." Indus and Its Clients Lead the Way Top executives from Indus and its clients in the utility industry feature prominently in the Utilities Field Service 2005 agenda. For instance, representatives from numerous Indus customers are speaking at the event, including Atmos Energy Atmos Energy (NYSE: ATO), headquartered in Dallas, Texas, is the largest distributor of natural gas in the United States, serving 3.1 million customers nationwide. Atmos acquired TXU's natural gas and pipeline holdings in 2004. , BC Hydro BC Hydro and Power Authority is one of the largest electric utilities in Canada, serving more than 1.7 million customers[2] in an area containing over 94 per cent of British Columbia's population is mandated to provide, "reliable power, at low cost, for generations. , Bonneville Power Administration The Bonneville Power Administration (BPA) is a U.S. self-financed federal agency which transmits and sells wholesale electricity in Washington, Oregon, Idaho, and western Montana. The BPA is part of the U.S. Department of Energy, and is headquartered in Portland, Oregon. , Exelon, Greater Cincinnati Water Works and Xcel Energy. Furthermore, the chairman's opening address in the main conference is being given by Indus VP of Strategic Accounts Charles Goodman, a utility veteran of nearly 25 years including 19 years as executive vice president of utility operations at Atmos Energy. Additionally, Indus VP of Business Development Kenneth J. Zagzebski is delivering a keynote session in which he shares his experience developing service delivery strategies as a former field operations executive at Xcel Energy. "Indus is extremely pleased that WBR has established this event," said Indus Executive Vice President of Field Operations John Gregg John Gregg can refer to the following people:
About Indus International Indus is a leading Service Delivery Management (SDM) solution provider, helping clients in a broad array of industries optimize the management of their customers, workforce, spare parts Spare parts, also referred to as Service Parts is a term used to indicate extra parts available and in proximity to the mechanical item, such as a automobile, boat, engine, for which they might be used. Spare parts are also called “spares. inventory, tools and documentation in order to maximize performance and customer satisfaction while achieving significant cost savings. Indus customer, asset and workforce management software products, professional services and hosted service offerings improve our clients' profitability by reducing costs, increasing capacity and competitiveness, improving service to their customers, facilitating billing for services and ensuring regulatory compliance. Indus solutions have been purchased by more than 400 companies in more than 40 countries, representing diverse industries -- including manufacturing, utilities, telecommunications, government, education, transportation, facilities and property management, high tech, consumer packaged goods and more. For more information, visit our Website at http://www.indus.com. Indus is a registered trademark of Indus International, Inc. Other company and product names may be trademarks of the respective companies with which they are associated. (1)Management Update: Predicts 2006: CSS (1) See Cascading Style Sheets. (2) (Content Scrambling System) The copy protection system applied to DVDs, which uses a 40-bit key to encrypt the movie. Will Require Increasingly Close Coordination With IT. Gartner. Michael Maoz, Esteban Kolsky, Jim Davies. November 23, 2005. (2)Field Service Optimization Presentation. Ethan Cohen cohen or kohen (Hebrew: “priest”) Jewish priest descended from Zadok (a descendant of Aaron), priest at the First Temple of Jerusalem. The biblical priesthood was hereditary and male. . September 30, 2004. Copyright 2004 UtiliPoint International Inc. All rights reserved. |
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