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InQuira announces version 7.3.


InQuira Inc., a provider of integrated software applications for intelligent search, knowledge management, analytics and user experience, recently announced the general availability of InQuira 7.3. The release includes additions to InQuira's knowledge management product, InQuira Information Manager 7.3. It features enhancements for multi-language content and localization; content integration via Web services APIs; workflow process improvements; content usage analytics, embedded InQuira Intelligent Search; and user reputation models. According to the company, global support organizations will appreciate the new multi-language and localization features in InQuira 7.3. The new release enables companies to share content across regions, to allow localized control and publishing workflows and to more effectively manage translation workflows.

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A new Web services API facilitates content migration from external knowledge sources and between content channels within Information Manager. New content can even be dynamically transferred to Information Manager as it is created in other systems. InQuira's Intelligent Search is now embedded within the Information Manager console for locating duplicate content and assessing the relevance of existing or new content in the search results for end users, including content that is stored external to Information Manager. InQuira 7.3 also introduces several new reporting features, including new capabilities to survey users, and usage reports that filter content usage by access type (e.g., searching, newsletters, product home pages).

www.inquira.com

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Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Author:Schelmetic, Tracey E.
Publication:Customer Interaction Solutions
Article Type:Brief article
Geographic Code:1USA
Date:Jul 1, 2006
Words:224
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