InLight Risk Management Taps Norstan for Unified Messaging System.Business Editors & Technology Writers MINNEAPOLIS--(BUSINESS WIRE)--Jan. 15, 2002 Norstan, Inc. (Nasdaq:NRRD NRRD National Royal Rangers Department (international ministry) ), a leading provider of communications technology Noun 1. communications technology - the activity of designing and constructing and maintaining communication systems engineering, technology - the practical application of science to commerce or industry solutions, today announced that InLight Risk Management, an innovative provider of risk management service offerings and products for the financial and health care industries, has selected Norstan to design and install a leading-edge unified communications The real time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required. system. InLight Risk Management develops innovative insurance programs strictly for the healthcare industry. A vigorous first-year growth curve drove this startup company's employee roster up by 130%, stressing their communications network The transmission channels interconnecting all client and server stations as well as all supporting hardware and software. . The communications challenges presented by a mobile sales force spurred InLight Risk Management to look for a solution that would allow the company's 26 employees to use any of the common business communication platforms--from any location--interchangeably. Norstan replaced the company's limited voice mail system with a new PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). and unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. system that combines voice mail, e-mail and fax transmissions into a single, manageable entity, allowing any platform to function seamlessly with--or in place of--the other platform. For example, users can now access e-mail correspondence via telephone; faxes can be viewed as e-mail or accessed via telephone and forwarded to a remote fax number; and an auto-dialing feature allows users to click on any name in their Microsoft Outlook For the e-mail and news client bundled with certain versions of Microsoft Windows, see . Microsoft Outlook or Outlook (full name Microsoft Office Outlook contact list for an instant auto dial-up. Voice mail, e-mail and fax messages are fully interchangeable. The new unified messaging platform allows users to access vital information from remote locations and respond instantly. No longer tied to a computer terminal in a fixed location, InLight Risk Management's employees are free to spend more time in the field, responding to their clients' needs with greater communication flexibility. "Communication between our marketing and service team members in the field and the home office is crucial to the success of our business," said Kevin Wellfare, CIO CIO: see American Federation of Labor and Congress of Industrial Organizations. (Chief Information Officer) The executive officer in charge of information processing in an organization. , InLight Risk Management. "With the unified messaging system developed by Norstan and supported by their impeccable customer service, our employees can spend more time in the field focusing on customer needs. Any time we can use technology to be more responsive to our customers, our business will prosper." "InLight Risk Management has a reputation for embracing technology," said Larry Schmidt, executive vice president of Norstan's converged communication solutions. "InLight knew they needed a cutting-edge solution to their communications problem and that it had to scale easily to accommodate their mobile workforce. We are delighted they turned to Norstan to provide the solution that will free their employees to focus on their customers." About InLight Risk Management, www.inlightrm.com Oklahoma-based InLight Risk Management brings a new approach to managing risk in today's rapidly changing healthcare environment. Founded by a team of physicians, healthcare executives, and insurance industry specialists, InLight Risk Management understands healthcare operations and the accompanying risk exposures. Their dedicated team brings decades of experience developing programs that meet the unique needs of hospitals, physician groups, managed care organizations, and long-term care facilities long-term care facility n. See skilled nursing facility. . About Norstan, Inc., www.norstan.com Norstan, Inc. (Nasdaq:NRRD) - ...the technology services people who improve the way their customers communicate. A full-service telecommunications solutions company that delivers voice and data technologies and services, and remanufactured equipment to select corporate end-users and channel partners. Norstan also offers a full range of technologies for call center design, messaging, infrastructure, conferencing and mobility. Headquartered in suburban Minneapolis, Norstan, a company small enough to care, yet big enough to serve, has offices located throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . To learn more, visit the Norstan website at www.norstan.com This release contains forward-looking statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. within the meaning of the Private Securities Litigation An action brought in court to enforce a particular right. The act or process of bringing a lawsuit in and of itself; a judicial contest; any dispute. When a person begins a civil lawsuit, the person enters into a process called litigation. Acts of 1995. A number of factors should be considered in conjunction with the above forward-looking statements, including changes in economic and market conditions, factors related to the development of new technologies, product pricing, industry regulation, management of growth, integration of acquisitions, and other factors set forth in cautionary statements included in Norstan's Form 10-K Form 10-K A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information. Form 10-K See 10-K. and other documents filed with the Securities and Exchange Commission. Readers are cautioned not to place undue reliance on forward-looking statements, which reflect management's analysis only as of the date of the release. The company undertakes no obligation to update these forward-looking statements to reflect events and circumstances that may arise after the date of this release. |
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