In-Stat Report: Hosted IP Centrex Services Continue Steady Growth in Fragmented Space.
SCOTTSDALE, Ariz. -- The Hosted IP Centrex A telephone service in which an IP-based PBX is located in the telephone company's facilities. It connects to the customer via the LAN rather than by telephone wires. IP CENTREX offers voice over IP and other IP-based services as well as connectivity to the regular telephone system (PSTN). market continues to show steady growth in the U.S. and worldwide markets, reports In-Stat (http://www.in-stat.com). Customer expectations and requirements vary widely, and meeting these needs requires varying levels of expertise on the part of the service providers, the high-tech market research firm says.
"As a result, we are seeing fragmentation (1) Storing data in non-contiguous areas on disk. As files are updated, new data are stored in available free space, which may not be contiguous. Fragmented files cause extra head movement, slowing disk accesses. A defragger program is used to rewrite and reorder all the files. in the hosted IP Centrex space where some providers give customers the tools to self-install and maintain services with web-based tools, while others are more proactive in addressing and managing front-end network integration issues and the long-term data and voice communications needs of multi-site businesses," says David Lemelin, In-Stat analyst. "In-Stat feels that there is ample opportunity for success in both scenarios, but it is difficult for any single provider to be all things to all customers and do so profitably."
Recent research by In-Stat found the following:
* Hosted IP Centrex seats in service will reach 6.5 million in the U.S. and 14.1 million worldwide by 2012.
* The government vertical sector has the highest penetration of hosted IP Centrex.
* The real estate industry fueled much of the growth in 2006 and 2007, but is now relatively stagnant stagnant /stag·nant/ (stag´nant)
1. motionless; not flowing or moving.
2. inactive; not developing or progressing. .
* TDM (Time Division Multiplexing) A technology that transmits multiple signals simultaneously over a single transmission path. Each lower-speed signal is time sliced into one high-speed transmission. Centrex seats will decline precipitously pre·cip·i·tous
1. Resembling a precipice; extremely steep. See Synonyms at steep1.
2. Having several precipices: a precipitous bluff.
3. as local exchange carriers become more proactive in migrating customers to IP as a retention tool.
The research, "Hosted IP Centrex: A Fragmented frag·ment
1. A small part broken off or detached.
2. An incomplete or isolated portion; a bit: overheard fragments of their conversation; extant fragments of an old manuscript.
3. and Growing Market" (#IN0803769CT), covers the worldwide market for Hosted IP Centrex. It provides forecasts for seats in service and revenues for Hosted IP Centrex in the U.S. and worldwide through 2012. The impact of this growth on the TDM Centrex market in the U.S. is also explored, and a forecast for that market through 2012 is provided.
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