In concert with its national financial literacy outreach, the AICPA is collaborating with the IRS to improve the quality of service in volunteer tax-return-preparation clinics for low-income families.In concert with its national financial literacy Financial literacy is the ability of individuals to make appropriate decisions in managing their personal finances. Raising levels of financial literacy is now a focus of government programmes in countries including[1] Australia, Japan, the United States and the UK. outreach, the AICPA AICPA See American Institute of Certified Public Accountants (AICPA). is collaborating with the IRS An abbreviation for the Internal Revenue Service, a federal agency charged with the responsibility of administering and enforcing internal revenue laws. to improve the quality of service in volunteer tax-return-preparation clinics for low-income families. "Mystery shopper mystery shopper mystery n → Testkäufer(in) m(f) " CPAs recruited by the Institute will inspect the service quality by posing as clients, having fictitious returns prepared at clinics nationwide and submitting reports evaluating the procedures followed. To volunteer or obtain more information, e-mail wstromsem@aicpa.org. |
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