Implementing Effective Corporate Social Responsibility Practices.DUBLIN, Ireland -- Research and Markets (http://www.researchandmarkets.com/reports/c43798) has announced the addition of The ICCA (Independent Computer Consultants Association, St. Louis, MO, www.icca.org) A membership organization of independent consultants in the information technology field. It is devoted to helping members improve their professional services capabilities. Handbook of Corporate Social Responsibility to their offering. This application-orientated Handbook is a practical guide to implementing Corporate Social Responsibility within companies. It uncovers the experiences of various organizations through good practices and lessons learned from high profile figures in business and academia, each of whom shares experiences and insights with regard to implementing CSR (1) (Customer Service Representative) A person who handles a customer's request regarding a bill, account changes or service or merchandise ordered. Agents in call centers are known as CSRs. See call center. and translating CSR codes and principles into practice. The emphasis, mirroring the mission of the ICCA, is on mainstreaming CSR into an organization's daily business, rather than isolating it as add on projects. The editors take an international, comparative perspective - recognizing that CSR is contingent upon Adj. 1. contingent upon - determined by conditions or circumstances that follow; "arms sales contingent on the approval of congress" contingent on, dependant on, dependant upon, dependent on, dependent upon, depending on, contingent corporate cultural circumstances. Divided into three parts, the book provides an introduction and overview of the debate on CSR, followed by exploration of a wide range of business contexts in which its principles have been challenged and reshaped. It concludes with a combination of reference and cases of CSR implementation, and a critical perspective on ranking and auditing tools. List of Contributors. Foreword (Judith Hennigfeld, Manfred Pohl and Nick Tolhurst). Acknowledgements. PART I. INTRODUCTION AND BACKGROUND TO CSR. 1. Why do companies engage in CSR? Background, reasons and basic concepts (Dirk Matten). 2. Corporate culture and CSR -- How they interrelate in·ter·re·late tr. & intr.v. in·ter·re·lat·ed, in·ter·re·lat·ing, in·ter·re·lates To place in or come into mutual relationship. in and consequences for successful implementation (Manfred Pohl). 3. CSR -- the way ahead or a cul de sac CUL DE SAC. This is a French phrase, which signifies, literally, the bottom of a bag, and, figuratively, a street not open at both ends. It seems not to be settled whether a cul de sac is to be considered a highway. See 1 Campb. R. 260; 11 East, R. 376, note; 5 Taunt. R. 137; 5 B. & Ald. (Geoffrey Chandler)? 4. Why all companies should address human rights -- and how the Business & Human Rights Resource Centre can help (Christopher Avery, Annabel Short and Gregory Tzeutschler Regaignon). 5. The British CSR Strategy: How a Government Supports the Good Work (Malcolm Wicks Malcolm Hunt Wicks (born 1 July 1947, Hatfield) is Labour member of Parliament for Croydon North and Minister of State for Energy at the newly created Department for Business, Enterprise and Regulatory Reform. ). PART II. SHARING GOOD PRACTICES AND LESSONS LEARNED. 6. Transnational corporations and the global mindset mind·set or mind-set n. 1. A fixed mental attitude or disposition that predetermines a person's responses to and interpretations of situations. 2. An inclination or a habit. (Walther Ch. Zimmerli and Markus Holzinger). 7. CSR: Past and Present Practice at National Bank of Greece The National Bank of Greece (NBG; Greek: Εθνική Τράπεζα της Ελλάδος (Takis Arapoglou). 8. The Reinhard Mohn Reinhard Mohn (born June 29 1921 in Gütersloh, Germany). Retired from media conglomerate Bertelsmann which his family owns. He received an honorary doctor from the University of Münster. Founder of the Círculo de Lectores (Reading Club) in Spain in 1962. Fellowship: Not-For-Profit and Business Learning from Each Other (Liz Mohn). 9. CSR implementation: How the Bertelsmann Foundation The Bertelsmann Foundation (German: Bertelsmann Stiftung) is the largest[1] private operating non-profit foundation in Germany, created in 1977 by Reinhard Mohn of the Bertelsmann and Mohn families (the Bertelsmann family being the founders of the Bertelsmann supports the implementation of corporate responsibility in companies (Birgit Riess). 10. Social Responsibility A Sustainable Strategy for Business Success or Making a Profit with Non-profit (Peter Walter Peter Walter is a German-American molecular biologist and biochemist. He earned a B.S. degree in chemistry from the Free University of Berlin, an M.S. degree in organic chemistry from Vanderbilt University, and a Ph.D. in biochemistry from the Rockefeller University. ). 11. The Body Shop: Living the Dream (Jan Oosterwijk). 12. Translating Corporate Social Responsibility Policy into Practice in BT (Ben Verwaayen). 13. The Business of Empowering Women Innovative Strategies for Promoting Social Change (Charito Kruvant and Barbara Krumsiek). 14. Corporate Philosophy ? Seeking Harmony between People, Society and the Global Environment and Creating a Prosperous Society through Making Automobiles (Yoshio Shirai). 15. The Kyosei Philosophy and CSR (Fujio Mitarai). 16. A Decade of Environmental and Sustainability Reporting at Credit Suisse Group (Hans-Ulrich Doerig). 17. Microfinance as Profitable Good Practice (Rolf-E. Breuer). 18. Business Ethics as a Management Instrument Vision, Values and Code of Conduct at Henkel (Ulrich Lehner). 19. A Company's Social Side (Markus Holzinger, Klaus Richter and Dirko Thomsen). 20. In the Driver's Seat: Implementing Sustainable Management Around the Globe (Andreas von Schumann and Katja Suhr). 21. What Gets Measured Gets Done (Anita Roper). PART III. RANKING AND AUDITING. 22. The "Good Company Ranking" of the Manager Magazin Objectives and findings of the first European evaluation of the CSR management of major companies (Arno Balzer and Michael KrEher). 23. The Caux Round Table Taking CSR from Aspiration to Action (Stephen B. Young and Frank Straub). Index. For more information visit http://www.researchandmarkets.com/reports/c43798 |
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