Igenity. Know. Now. Unlocking the code for better beef and dairy opens the door to cutting-edge campaign.Identity. Identify. Genetic. Put these three words together and what do you get? An innovative DNA testing DNA testing
Analysis of DNA (the genetic component of cells) in order to determine changes in genes that may indicate a specific disorder.
Mentioned in: Acoustic Neuroma, Retinoblastoma, Von Willebrand Disease service called IGENITY from Merial, Duluth, Ga. But creating a marketing campaign for the cutting-edge technology--which helps beef and dairy producers make better-informed breeding, managing and marketing decisions --required a great deal more than the creation of a clever name and memorable theme line.
Two years ago Merial approached Bader Rutter & Associates, Brookfield, Wis adv. 1. Certainly; really; indeed.
v. t. 1. To think; to suppose; to imagine; - used chiefly in the first person sing. present tense, I wis. See the Note under Ywis. ., about launching an integrated campaign for a new category of services called functional genomics Noun 1. functional genomics - the branch of genomics that determines the biological function of the genes and their products
genomics - the branch of genetics that studies organisms in terms of their genomes (their full DNA sequences) . Awareness, understanding and industry buy-in were crucial components; however, the challenge was larger--create a category, build the brand, position Merial as the leader, and help producers understand this new science.
BRAVE NEW WORLD Brave New World
Aldous Huxley’s grim picture of the future, where scientific and social developments have turned life into a tragic travesty. [Br. Lit.: Magill I, 79]
See : Dystopia
Brave New World
The premise was simple: DNA DNA: see nucleic acid.
or deoxyribonucleic acid
One of two types of nucleic acid (the other is RNA); a complex organic compound found in all living cells and many viruses. It is the chemical substance of genes. gives large animal producers precise genetic information about individual cattle. Sure, producers can swallow that. Producers have witnessed DNA's effective use in numerous high-profile court cases, watched as forensic science The application of scientific knowledge and methodology to legal problems and criminal investigations.
Sometimes called simply forensics, forensic science encompasses many different fields of science, including anthropology, biology, chemistry, engineering, genetics, has made "CSI CSI Crime Scene Investigator
CSI CompuServe, Inc.
CSI Commodity Systems, Inc.
CSI Commodity Systems Inc. (Boca Raton, FL)
CSI Crime Scene Investigation (CBS TV show)
CSI Christian Schools International " a hit television series and heard about how genetics holds the answers to disease. But apply that same technology of gene sequencing and DNA forensic science to the juicy steaks or cheddar cheese that cattlemen and dairymen produce? Hardly.
Through IGENITY, Merial planned to give producers more information than ever before. The beauty of this new technology is that producers could know genetic potential--and predict performance --before an animal enters production or before it is even conceived. As exciting as this new market segment and science were, Merial knew education would be critical.
"As the pioneer, we took the responsibility of establishing the category and helping producers relate to this revolutionary science by translating it into useful, easy-to-understand information," says Stewart Bauck, head, IGENITY Livestock Production Business.
It was obvious that the platform had to be as unique and innovative as the science it represents, yet simplified in a way that made it easy to relate to and understandable enough so producers could see how the product could benefit them. With the help of Bader Rutter, the IGENITY brand communications were created to identify category potential and empower the brand with the precision and intelligence that the science revealed.
BIRTH OF A UNIQUE IDENTITY
The first step was a heavy dose of market research. Focus groups throughout the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and Canada helped determine the marketplace potential and define the audiences. From there, a comprehensive marketing communications Marketing communications (or marcom) are messages and related media used to communicate with a market. Those who practice advertising, branding, direct marketing, graphic design, marketing, packaging, promotion, publicity, sponsorship, public relations, sales, sales platform was developed.
Just as the unique identity of a living creature is determined by its DNA, the unique identity of a brand is determined by its name, packaging, iconic i·con·ic
1. Of, relating to, or having the character of an icon.
2. Having a conventional formulaic style. Used of certain memorial statues and busts. symbols and terminology, explains Rodger Jones, vice president and brand management director at Bader Rutter. "A brand identity can be lost if it is not correctly developed and consistently managed."
The name--IGENITY: The naming process began with a few basic building blocks relevant to the new offering. The name would have to involve the category of genetics or functional genomics and involve tests that identify the potential of animals based on genes. Also, the moniker (1) A name, title or alias. See alias.
(2) A COM object that is used to create instances of other objects. Monikers save programmers time when coding various types of COM-based functions such as linking one document to another (OLE). See COM and OLE. would empower cattle producers to make decisions based on the unique potential unlocked by the identity of the individual animal, as coded by the animal's DNA.
So it was born: IGENITY, the DNA testing service from Merial that identifies at birth--or anytime thereafter--the genetic identity of the bovine bovine /bo·vine/ (bo´vin) pertaining to, characteristic of, or derived from cattle.
pertaining to, characteristic of, or derived from the ox or cattle, members of the family Bovidae. See also cattle. .
The descriptor--Testing Service: IGENITY was always viewed as a journey rather than a destination. "We knew this would be a rapidly evolving category, and that the brand and its support materials had to be built in a way that could advance at the speed of scientific discovery," says David Jordan David Jordan may refer to:
"From the beginning IGENITY was never intended to be communicated as a product--always as a service," explains Rod Goodall, director of Merial's IGENITY Livestock Production Business. "It was always our goal to focus on the advanced knowledge provided by test results and the resulting empowerment provided by the knowledge."
The theme line--Know. Now.: IGENITY had to embody empowerment to producers. The brand promise had to be simplified to a statement that reflected this dynamic new science and helped producers understand that with this new tool, they were now in charge. "Two words captured what we were looking for Looking for
In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. , Know. Now," says Jones. "The brand's theme line very concisely conveys the essence of the brand--empowerment."
The creative campaign: The marketing team credits the campaign's success to the creative elements, which delivered a simple, clean and almost scientific appearance. But at the same time, these creative elements effectively communicated an uncomplicated message about an overwhelmingly complicated concept.
"The hair follicle hair follicle
A deep narrow pit that is formed by the tubular invagination of the epidermis and corium and encloses the root of the hair.
Hair follicle visual was something every cattle producer in the country could relate to, so that put this high-tech category right into the cattle lots and milking parlors of America," says Bob Shriner, vice president and associate creative director at Bader Rutter. "Conceptually, we had to keep the message simple in mass communications, and allow other materials and public relations public relations, activities and policies used to create public interest in a person, idea, product, institution, or business establishment. By its nature, public relations is devoted to serving particular interests by presenting them to the public in the most to deliver the results."
The print advertisement showed that DNA testing is now a reality at the producer level. All that a producer had to do was send in a few tail hairs to decode (1) To convert coded data back into its original form. Contrast with encode.
(2) Same as decrypt. See cryptography.
(cryptography) decode - To apply decryption. information that once took years to discover. "Creatively, the IGENITY platform had to be an easy-to-understand message," Shriner points out.
Beyond the color and imagery of the campaign, the constant symbol in the communications pieces was the unraveling strand of DNA. "In an ironic way the DNA artwork spoke to the promise of the category," notes Jordan. "In the foreground foreground - (Unix) On a time-sharing system, a task executing in foreground is one able to accept input from and return output to the user in contrast to one running in the background. of the graphic you see the specific section of the DNA, and as the section unfolds it implies what the technology has to offer today. Then on the horizon, you see endless sections that point to the vast possibilities as the category matures."
The first DNA-based test available from Merial, IGENITY L, was launched in the dairy market in late 2003 and in the beef market early in 2004, with creative units hitting beef books in January 2004.
"For beef and dairy, we targeted national publications aggressively, but we also targeted specific breed publications to reach seedstock producers and other key influencers, both in ad placement and in public relations efforts," notes Jordan.
Other brand rollout tactics focused on educating the marketplace and building awareness. These layered communications included Web-based advertisements, a Web site (www.igenity.com), personalized per·son·al·ize
tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es
1. To take (a general remark or characterization) in a personal manner.
2. To attribute human or personal qualities to; personify. customer service at 1-877-IGENITY, aggressive public relations, strong presence at trade events and consistent, ongoing media relations efforts. In addition, an academic symposium on functional genomics was held, industry leader meetings were called and a wide variety of educational materials was produced for both internal audiences and producers.
"We were very successful in preconditioning preconditioning
preparation of 6 to 8 months old range-reared, recently weaned beef calves for entry into a feedlot and an intensive fattening program. Includes castration, dehorning and branding 3 weeks before and all vaccinations 2 weeks before weaning, and weaning 3 to 4 weeks the market during the first six months of 2004 to allow for an easy rollout of eight additional tests and services to the portfolio in fall 2004," says Jim Tate, marketing manager, IGENITY Livestock Production Business at Merial.
Merial reports livestock industry leaders, including breed associations, A.I. companies, USDA USDA,
n.pr See United States Department of Agriculture. and university researchers, have been eager to meet and collaborate with the IGENITY management team.
If interest of the ag media is any indication of what the category will mean for the industry in the future, then IGENITY and functional genomics are sure to advance and grow. Jordan reports, "The education-based media relations program delivered more than 3.7 million publication impressions since the launch of the business, and the announcement of the business platform has made Merial a technology magnet with researchers around the globe."
Much is still to be learned about the tremendous potential of future IGENITY offerings. But this much is known: an exciting new source of knowledge is available to give beef and dairy producers new insights into management. And, because of the effort put forth to establish this new brand in this new category, the groundwork has been successfully laid for future product offerings and still more tools for the business-minded producer.
Alane Saphner is an account executive for Bader Rutter & Associates.