ITC is recognized by the ATA. (Happenings).

Interactive Teleservices Corporation (ITC), a provider of outsourced customer contact solutions, has been recognized by the Board Chairman of the American Teleservices Association (ATA) for its leadership in responding to the proposed restrictions on legitimate telemarketing practices. The ATA is coordinating efforts to address recent and proposed changes to existing federal and state telemarketing regulations. The ATA recognized ITC as being instrumental in helping to put real faces to the voices of those who would be most adversely affected by the Federal Communication Commission's proposed National Do-Not-Call Registry. Andrew Jacobs, President and CEO, sent a personal letter to all 1,700 ITC employees. He informed employees of the issues and urged them to write a letter to the FCC in their own words. In recognition of the personal effort involved, ITC supported this effort by allowing employees to write letters while on company time. Over 1,000 hand-written letters came pouring in sharing why their job i n the telemarketing industry is important to them and why they think the new regulations are excessive. Employees shared concerns about how the regulations will cost jobs, hurt the economy and overly restrict honest business practices. Many of these letters contained very personal portrayals regarding the importance of good jobs in terms of feeding their families, learning new job skills and giving them independence from government assistance. ITC has copied the letters and hand-delivered them to the FCC and some elected officials in Washington, DC.