IT Service Management Expert Matrix42 Partners with Technical Systems Integrators to Expand Offerings.Partnership Will Allow for Greater Support During IT Service Management Implementations ATLANTA -- IT service and systems management leader, Matrix42 (www.matrix42.com) today announced that they have partnered with Technical Systems Integrators (TSI TSI Total Solar Irradiance (sum solar light in energy per unit of time) TSI Trading Standards Institute (UK) TSI Transportation Safety Institute (US DOT) ) to expand their IT and systems management offerings and increase implementation support. "As a service provider and sales team, we are always looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. the best products and tools to offer our customers," said Gene Rascle, CIO CIO: see American Federation of Labor and Congress of Industrial Organizations. (Chief Information Officer) The executive officer in charge of information processing in an organization. of TSI. "The partnership with Matrix42 gives our customers a top-of-the-line suite of systems management tools that stand out from other offerings in the market place from a pricing perspective, but also in their ease of use." TSI is a consultation and installation company specializing in computer systems, telephone systems, wireless systems, information technology management and leading edge technology research. The partnership will let Matrix42 work with TSI in implementing IT service and systems management in education, local government and mid-size companies. "At Matrix42 we are constantly looking into ways we can expand our reach," said Shane Eliason, president of Matrix42 USA. "This partnership lets us leverage TSI's expertise and relationships to give customers a solution that ensures maximum transparency and smooth processes for any IT department." For more information about the Matrix42, visit www.matrix42.com. For more information about the TSI, visit www.tsillc.us. About Matrix42 Matrix42 combines systems management and IT services into IT-Commerce, this combination gives Matrix42's customers and potential customers the ability to have a single pane A rectangular area within an on-screen window that contains information for the user. A window may have many panes. See menu pane. of glass for management of the end node and servicing of the IT customers. With Empirum and Service Store, Matrix42 redefines how IT departments interact with their customers, the customer is no longer helpdesk dependent to fulfill ful·fill also ful·fil tr.v. ful·filled, ful·fill·ing, ful·fills also ful·fils 1. To bring into actuality; effect: fulfilled their promises. 2. software requests or other IT related services. Based on Microsoft Workflow Engine Workflow engine is a software application meant to manage and execute modeled business processes. It is a key component in workflow technology. It will typically make use of a database server. , IT departments can now automate To turn a set of manual steps into an operation that goes by itself. See automation. many tasks that today are labor intensive Labor Intensive A process or industry that requires large amounts of human effort to produce goods. Notes: A good example is the hospitality industry (hotels, restaurants, etc), they are considered to be very people-oriented. See also: Capital Intensive, Trading Dollars , because of the current legacy technology deployed. Matrix42 is reshaping how IT departments manage the environment by aligning the IT department to their company goals and objectives to reduce cost and maintain current level or services. About TSI Founded in 2002, TSI is a national service provider for Hardware, Software, Audio Visual and Asset Recovery. Additionally, TSI has a strong consulting practice with experience including Fortune 500 companies, K-12, High Ed, Local Government and mid-size companies. Our mission is to provide quality consultation in products and services that enables our customers to communicate efficiently through voice, data and video media. To this end, we provide a professional service that is responsive to the needs of our clients. TSI is a Dell Certified See certification. Partner and also partners with many other leading technology companies including Intel. TSI is pleased to be adding Matrix42 as our newest partner. |
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