When officials of Advanced Scale Inc. realized the company stood to lose a major client unless it gained certification from the International Standardization Organization, the Hooksett firm turned to the New Hampshire Technical Institute in Concord for help.
The institute's Center for Training and Business Development organized the required training program and arranged for experts to go the Hooksett site and work with Advanced Scale. After several months of training, the company received its ISO 9002 certification.
"Being ISO-registered allows us a certain niche in the marketplace," said Don Guillemette, a sales representative at the company. "It certifies that we have consistency in the use of quality procedures and we have the capability of conducting internal audits to ensure compliance with ISO standards."
ISO certification has become increasingly important as more New Hampshire companies are doing business with overseas customers and business partners, said Mike Moffett of the public information office, at NHTI. "It means they can do business beyond our borders efficiently and effectively," said Moffett. "They need to be on the same sheet of music, so to speak, in terms of codes and standardization."
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|Publication:||New Hampshire Business Review|
|Date:||Nov 17, 2000|
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