IPcelerate Announces Innovative Business Solutions for IPstudio.New Version Offers Expanded Recording and Monitoring Capabilities DALLAS -- IPcelerate, Inc., a provider of advanced communications-based software applications, announced today the release of IPstudio 2.0, the newest version of the IP recording solution for VoIP users, offering enhanced capabilities in both audio and video recording, monitoring, storage solutions and the introduction of video blogging. IPstudio 2.0 is fully integrated into the IPsession platform, requiring no additional configuration for the end-user. Highlights of IPstudio 2.0 include: * Real-time monitoring - allows customers to listen to calls via a web-interface or IP phone, with an option to join the call if necessary * Support for Recording Storage - enables the transfer of recorded sessions to an integrated storage server for easy access, filtering, and control * Expanded Call Filters - allows customers to dynamically filter recorded calls based on a variety of characteristics * Video Blogging - offers the ability to record, store and play videos via a web browser The program that serves as your front end to the Web on the Internet. In order to view a site, you type its address (URL) into the browser's Location field; for example, www.computerlanguage.com, and the home page of that site is downloaded to you. and integrate video alerts into the VoIP environment "The incorporation of video blogging is a significant enhancement for IPstudio 2.0," stated Alok Jain, Chief Technology Officer for IPcelerate. "Video blogging integrates the desktop computer and VoIP environments, enabling customers to utilize video in communicating new ideas "New Ideas" is the debut single by Scottish New Wave/Indie Rock act The Dykeenies. It was first released as a Double A-side with "Will It Happen Tonight?" on July 17, 2006. The band also recorded a video for the track. and key messages, while leveraging the VoIP environment for instant notification of feedback and commentary." "Our development team works closely with both partners and customers when creating new features for our applications, and our new solutions are a direct result of this feedback," stated Anshul Shelley, Vice President - Multimedia and VoIP Recording Voice over Internet Protocol (VoIP) recording is a subset of telephone recording or voice logging, first used by call centers and now being used by all types of businesses. . "IPstudio 2.0 now positively impacts quality control and training through real-time call monitoring A call center feature that lets managers listen in on agents' calls in order to improve agent performance. Also called "agent monitoring" and "call logging," it can be done in real time with or without the agent's knowledge, or calls can be recorded for later retrieval. , and optimizes recording management and control through flexible call filters and integrated storage capacity." Additional features of IPstudio 2.0 include situation replay, analog phone The original telephone technology, which converts air vibrations into an analogous electrical frequency. Unless a key telephone system, digital PBX or voice over IP (VoIP) is used, most homes and small offices still use analog phones, and the local loop is mostly analog. support for both VG248 and ATA (1) (AT Attachment) The specification for IDE drives. See IDE. (2) See analog telephone adapter. ATA - Advanced Technology Attachment devices, scheduled recording groups, and multi-NIC span support. About IPcelerate IPcelerate, Inc. is a Dallas-based VoIP solutions provider that helps companies "Get More" from IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. . IPcelerate's suite of solutions is designed to accelerate the Return-on-Investment (ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). ) from an IP telephony installation by focusing on improving business processes. Examples of business impacting solutions include: personnel safety, improved employee productivity, asset protection, supply chain management and increased situational awareness. Additionally, IPcelerate's advanced applications broaden VoIP solutions by enhancing basic telephony functions and converging the VoIP environment with existing systems and technologies. For more information, please visit our website at www.ipcelerate.com. |
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