INTERFACE SOFTWARE ANNOUNCES AVAILABILITY OF INTERACTION GADGET WEB SERVICES FOR THE PLUMTREE CORPORATE PORTAL.Interface Software has announced the availability of a new suite of Plumtree Gadget Web Services (1) Loosely, any online service delivered over the Web. Such usage appears in articles from non-technical sources, but not in IT-oriented publications, because definition #2 below describes the correct use of the term. for its InterAction Relationship Intelligence solution, and a partnership with Plumtree Software Plumtree Software was founded in 1996 by product managers and engineers from Oracle and Informix. The company was headquartered in San Francisco, California. Plumtree was founded on the premise that the technology used to build the World Wide Web could support new kinds of . Plumtree Gadget Web Services are plug-in portal components that deliver key services from enterprise applications and Internet sites to the business desktop. InterAction is the leading client relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) solution for professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. . It aggregates and manages a firm's internal competitive information about people, companies, relationships, experience and expertise and transforms it into Relationship Intelligence. The new InterAction Gadget Web Services are components for integrating InterAction capabilities into the Plumtree Corporate Portal An internal Web site (intranet) that provides proprietary, enterprise-wide information to company employees as well as access to selected public Web sites and vertical-market Web sites (suppliers, vendors, etc.). , offering customers a comprehensive solution for extending CRM capabilities to professional services firms that use corporate portals as the gateway to their business resources. The InterAction Gadget Web Services expand Plumtree's offerings in the professional services CRM category. The Gadget Web Services are designed to allow professionals to access their Relationship Intelligence on a personalized per·son·al·ize tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es 1. To take (a general remark or characterization) in a personal manner. 2. To attribute human or personal qualities to; personify. Internet desktop that also incorporates those users' e-mail, reports, and market news. With access to Relationship Intelligence from the Plumtree Corporate Portal, professionals can quickly ascertain a 360-degree view of their client and contact relationships, which is essential for optimizing business development, differentiation and client service. The new Gadget Web Services for InterAction take advantage of a tiered application server written in JAVA and using Microsoft Active Server Pages (World-Wide Web, programming) Active Server Pages - (ASP) A scripting environment for Microsoft Internet Information Server in which you can combine HTML, scripts and reusable ActiveX server components to create dynamic web pages. IIS 4. (ASP asp, popular name for several species of viper, one of which, the European asp (Vipera aspis), is native to S Europe. It is also a name for the Egyptian cobra (Naja haja). ) code. The InterAction Gadget Web Services were developed by Interface Software at the Plumtree Gadget Workshop, an online environment for building gadgets at http://workshop.plumtree.com. They are currently available for customers to preview at the Plumtree Gadget Showroom at http://showroom.plumtree.com. Both sites are part of the Plumtree Gadget Factory. "Increasingly professional services organizations are turning to the Plumtree Corporate Portal for a unified knowledge management strategy," said Interface Software Vice President of Business Development, Mitchell Grossbach. "The Relationship Intelligence delivered by InterAction is a critical component to that strategy, empowering professionals to leverage who and what they know to uncover new business opportunities and better serve their clients. With the availability of the InterAction Gadget Web Services, professionals can now easily access this important information directly from the Plumtree Corporate Portal." "With the ability to deliver Relationship Intelligence to the Plumtree Corporate Portal via the InterAction Gadget Web Services, joint customers now have simplified access to some of the most sought-after information about their most important assets - client relationships," said Hilary Jones Hilary Jones may refer to:
|
|
||||||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion