INOV Selects ScanSoft RealSpeak Text-to-Speech for Interactive Voice Portal Applications.Business Editors/High-Tech Writers LISBON, Portugal & GENT, Belgium--(BUSINESS WIRE)--Dec. 18, 2002 Leading Electronics and Communications Organization Expands ScanSoft's Market Presence in Portugal ScanSoft, Inc. (Nasdaq: SSFT SSFT Secure Socket File Transfer ), a leading supplier of imaging, speech and language solutions, today announced that INOV, a leading electronics, communications and IT organization in Portugal, has signed an agreement to incorporate ScanSoft(R) RealSpeak(TM) text-to-speech (TTS (1) See text-to-speech. (2) (Transaction Tracking System) Software that monitors a transaction until completion. In the event of a hardware or software failure, it ensures that the database is brought back to its former state before the attempt to ) solution in its In-IVR(TM) voice portal An interactive voice response (IVR) front end to a data retrieval system. This does not differ in core technology from traditional IVR; rather, the difference is in the application presented. Where old-style IVR was mostly a routing application (press 1 for sales, 2 for service, etc. platform. INOV's platform is used a wide variety of speech-enabled applications, including call centers, automated directory assistance, unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. systems and services for persons with special needs, such as the elderly and persons with disabilities. INOV's In-IVR platforms currently support products and services from companies such as Portugal Telecom Portugal Telecom (Euronext: PTC, NYSE: PT) is the biggest telecommunications operator in Portugal. It operates mainly in Portugal and Brazil. It also has a significant presence in Morocco, Guinea-Bissau, Cape Verde, Mozambique, Timor-Leste, Angola, Kenya, the People's Republic , Portugal's largest fixed and mobile operator. With more than 1,000 installed voice channels that serve more than 400,000 calls a day, INOV's platforms are designed to be a reliable, cost-effective way to achieve customer satisfaction using state-of-the art technology. ScanSoft RealSpeak is the most widely used product for converting text into natural-sounding, synthesized speech. The product is used for a wide range of applications, including reading emails for unified messaging systems, providing prompts for interactive voice response applications, and speech-enabling mobile, automotive, game and PC/multimedia applications. "The speech market offers many new possibilities, and INOV is certain that the natural voice quality of ScanSoft's RealSpeak will add extra impetus to the acceptance of this technology. The benefits of RealSpeak in speech-enabled applications will bring gains in communication, productivity and overall customer satisfaction," said Fernando Moreira, president of the board of INOV. ScanSoft RealSpeak supports a range of operating systems Operating systems can be categorized by technology, ownership, licensing, working state, usage, and by many other characteristics. In practice, many of these groupings may overlap. , including Microsoft Windows See Windows. (operating system) Microsoft Windows - Microsoft's proprietary window system and user interface software released in 1985 to run on top of MS-DOS. Widely criticised for being too slow (hence "Windoze", "Microsloth Windows") on the machines available then. , Windows CE (Windows Consumer Electronics) Microsoft's version of Windows for handheld devices and embedded systems that use x86, ARM, MIPS and SHx CPUs. Windows CE .NET superseded Windows CE 3.0. and Windows CE for Automotive, as well as Intel-based Linux systems. It is available in up to 19 languages, depending upon platform, including U.S. and U.K. English, German, French, Dutch and Belgian Dutch, Castilian and Mexican Spanish, Italian, European and Brazilian Portuguese, Norwegian, Polish, Swedish, Danish, Cantonese and Mandarin Chinese, Korean and Japanese. "The selection of ScanSoft RealSpeak by INOV is a strong endorsement of the quality and leadership of our broad language capabilities, including Portuguese," said Peter Hauser, senior vice president and general manager international at ScanSoft. "We are pleased to have gained such a strong messenger in Portugal, and believe that INOV will expand our presence in this growing market." About INOV INOV - Inesc Inovacao is the largest technological infrastructure in Portugal in the areas of information technologies, electronics and communications. As technological partner, INOV helps companies in their search for new business opportunities through the development of innovative technological solutions with a high added value, crucial to the creation of perceived advantages that pave the way to high degrees of competitiveness. With more than a decade of experience (within the INESC Group), INOV has developed solutions for: the Portuguese Government, European Space Agency European Space Agency (ESA), multinational agency dedicated to the promotion, for exclusively peaceful purposes, of cooperation among European states in space research and technology. , Siemens, NEC (NEC Corporation, Tokyo, www.nec.com, www.necus.com) An electronics conglomerate known in the U.S. for its monitors. In Japan, it had the lion's share of the PC market until the late 1990s (see PC 98). NEC was founded in Tokyo in 1899 as Nippon Electric Company, Ltd. , Motorola, Philips, MAN, GMV GMV Game Music Video GMV Gross Merchandise Value GMV Ground Mobility Vehicle (US Army special operations vehicle) GMV Gross Metal Value GMV Got My Vote GMV Good Morning Vietnam GMV Generalized Minimum Variance , Portugal Telecom, Vodafone, Optimus, ONI ONI abbr. Office of Naval Intelligence Noun 1. ONI - the military intelligence agency that provides for the intelligence and counterintelligence and investigative and security requirements of the United States Navy , etc. For more information regarding INOV systems and technologies, please visit www.inov.pt. About ScanSoft ScanSoft, Inc. (Nasdaq: SSFT) is a leading supplier of imaging, speech and language solutions that are used to automate a wide range of manual processes - saving time, increasing worker productivity and improving customer service. For more information regarding ScanSoft products and technologies, please visit www.ScanSoft.com. Trademark reference: ScanSoft and RealSpeak are registered trademarks or trademarks of ScanSoft Inc. in the United States and other countries. INOV and In-IVR are registered trademarks or trademarks of Inesc Inovacao in Portugal and other countries. All other company names or product names referenced herein may be the trademarks of their respective owners. The statements in this press release that relate to future plans, events or performances are forward-looking statements that involve risks and uncertainties, including risks associated with market trends, competitive factors, and other risks identified in ScanSoft's SEC filings. Actual results, events and performance may differ materially. Readers are cautioned not to put undue reliance on these forward-looking statements that speak only as of the date hereof. |
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