INFO1 Signs AccuBanc Mortgage Corporation.PHOENIX--(BUSINESS WIRE)--June 7, 1999-- Customer service and technological capability play key roles in company's decision Southern Mortgage Reporting (SMR (Specialized Mobile Radio) The communications services used by police, ambulances, taxicabs, trucks and other delivery vehicles. Throughout the U.S., approximately 3,000 independent operators are licensed by the FCC to offer this service, which provides always-on ), one of the south's leading credit reporting agencies and southeastern regional affiliate of INFO1, has signed AccuBanc Mortgage Corporation to use its services. The company's Mid-Atlantic region ran a beta test A test of new or revised hardware or software that is performed by users at their facilities under normal operating conditions. Beta testing follows alpha testing. Vendors of packaged software often offer their customers the opportunity of beta testing new releases or versions, and the 45 days ago and is currently rolling service out to the remaining members in its region. This region encompasses 20 offices in the states of Delaware, Georgia, Maryland, New Jersey, North Carolina North Carolina, state in the SE United States. It is bordered by the Atlantic Ocean (E), South Carolina and Georgia (S), Tennessee (W), and Virginia (N). Facts and Figures Area, 52,586 sq mi (136,198 sq km). Pop. , Pennsylvania, South Carolina South Carolina, state of the SE United States. It is bordered by North Carolina (N), the Atlantic Ocean (SE), and Georgia (SW). Facts and Figures Area, 31,055 sq mi (80,432 sq km). Pop. (2000) 4,012,012, a 15. and Virginia. According to Anne Strong, assistant vice president of AccuBanc's Mid-Atlantic region, customer service and advanced technological capabilities were the reasons behind the mortgage company's decision. Currently AccuBanc uses LoanSoft's WORKS 3.0 as its front-end software but is planning to convert to 4.0 later this year. SMR developed a custom interface for WORKS 3.0 in order to create an immediate business solution and is already prepared for the conversion to 4.0. Additionally, SMR has the company linked to its InfoLynk system, which allows employees of AccuBanc to converse with SMR's customer service agents online. "They are truly back to basics where customer service is concerned; you can call anyone in the company and talk to anyone you feel you need to talk to regarding any of the issues and they'll find a solution for you," said Strong. "That is really critical in our industry; when you have customers sitting in front of you and an issue comes up when you are trying to pull a credit report, you know you can get an immediate response." Kyle McMahan, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Southern Mortgage Reporting, said, "This particular division of AccuBanc has 150 loan officers, high dollar volume and processes at least 600 units per month. To me, that means they have a great need for fast, professional and efficient service when it comes to obtaining the necessary credit information for their potential customers -- they put their trust in us and I'm proud we have lived up to their expectations." About SMR Southern Mortgage Reporting is the southeastern regional affiliate and headquarters of one of the largest providers of credit information to the mortgage industry, INFO1. With 10 regional offices across the United States, the company provides advanced electronic data interchange See EDI. (application, communications) electronic data interchange - (EDI) The exchange of standardised document forms between computer systems for business use. EDI is part of electronic commerce. (EDI (Electronic Data Interchange) The electronic communication of business transactions, such as orders, confirmations and invoices, between organizations. Third parties provide EDI services that enable organizations with different equipment to connect. ) services, standardized quality control and compliance procedures. In addition to their complete line of credit products, SMR/INFO1 also supplies additional products and services including flood zone determination services, electronic income and employment reports (VIE) and Tax Return Verifications. The company is an approved vendor to Desktop Underwriter(r)/Desktop Originator(r) via the MORNETPlus network and is a Goldworks(r) 24k Service Provider. For more information on INFO1 or any of its products contact, Kyle McMahan, CEO, at (800) 989-1056 ext. 121, or email kyle@info1.tm. You may also write INFO1 at 6010 Dawson Blvd., Norcross, Ga. 30093 or visit the company's Web page at www.INFO1.tm. About AccuBanc Dallas-based AccuBanc produced $12.5 billion of new residential mortgages in 1998. The company has 125 offices in 26 states and offers a variety of products, including conforming fixed rate, ARMs, jumbo, FHA See Federal Housing Administration. FHA See Federal Housing Administration (FHA). and VA, home equity and subprime loans. The company is a subsidiary of IFS Financial Corporation. Other IFS subsidiaries include American Founders Life Insurance Company and Bradford National Life Insurance Company, both headquartered in Phoenix; Structured Portfolio Management LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control , New York City New York City: see New York, city. New York City City (pop., 2000: 8,008,278), southeastern New York, at the mouth of the Hudson River. The largest city in the U.S. ; and Pueblo Corporation, Los Angeles. For more information on AccuBanc Mortgage Corporation, contact Misty Whitwell, vice president Corporate Communications, at (972) 982-7185 or visit the company's Web page at www.accubanc.com. Editor's note: This release is issued in conjunction with the National Mortgage Brokers Conference in Phoenix. (SMR's NAMB NAMB North American Mission Board NAMB National Association of Mortgage Brokers NAMB National Association of Master Bakers Conference Booth #525) |
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