IFX Corporation Selects TeleKnowledge's Total-e as its New Billing, Customer Care, and Revenue Management Solution.Business/Technology Editors FRAMINGHAM, Mass.--(BUSINESS WIRE)--June 4, 2001 Six-Week Implementation Positions Network Service Provider To Rapidly Launch Localized Operations Throughout Latin America Latin America, the Spanish-speaking, Portuguese-speaking, and French-speaking countries (except Canada) of North America, South America, Central America, and the West Indies. TeleKnowledge, Inc., a provider of value-based billing, customer care and e-Partner revenue management solutions for new-communications service providers, today announced that its Total-e value-based billing platform has been selected by IFX IFX - ["Type Reconstruction with First-Class Polymorphic Values", J. O'Toole et al, SIGPLAN Notices 24(7):207-217 (Jul 1989)]. Corporation ("IFX") (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : FUTR FUTR Flying Under The Radar , www.ifxcorp.com), creator of a continent-wide platform for providing network connectivity and a broad range of value-added services to corporations, carriers and ISPs in Latin America. Under the IFX Networks brand name, IFX provides full-service, tailored turnkey Internet Protocol See Internet and TCP/IP. (networking) Internet Protocol - (IP) The network layer for the TCP/IP protocol suite widely used on Ethernet networks, defined in STD 5, RFC 791. IP is a connectionless, best-effort packet switching protocol. (IP) network solutions to corporate customers through more than 60 Points-of-Presence (POPs) and 13 subsidiaries throughout Latin America and the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . With Total-e, IFX establishes a billing infrastructure that will support the company's dramatic continent-wide growth. "TeleKnowledge's experience with multi-country and multi-currency environments, the system's flexibility, and rapid implementation schedule drove our choice of Total-e over alternative value-based billing platforms," stated Mike Shalom, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of IFX Corporation, who added: "The system's ability to rapidly support new service offerings, seamlessly integrate with network operations, and quickly adjust to demands for customized products in disperse markets will enable us to focus on providing the highest level of service to our fast growing customer base." Total-e is a value-based billing, customer care, and e-Partner revenue management solution that enables service providers to manage and profit from application, content and communications service offerings, as well as from partner revenue interactions. Its advanced billing and unique e-Partner revenue management functions make Total-e the only solution that accommodates all of the revenue transactions needed to thrive in today's service provider environment. The system, designed to combine the speed and price performance of packaged application software with the power and flexibility of custom software development, is enabling IFX to convert to Total-e in only six weeks. With Total-e, IFX will be able to support its continent-wide network of subsidiaries by maintaining separate different operations, each with its own customer base, special offerings, security procedures, billing cycles, payment terms, accounting classifications, and more. Each IFX subsidiary will be able to produce locally compliant invoices with a unique look and layout. In addition, local management teams will have customized screens for service catalog A service catalog, as defined in ITIL Service Delivery, is a list of services that an organization provides, often to its employees or customers. Each service within the catalog typically includes:
"IFX's experienced regional and local management and operation teams provide their local partners with the highest levels of physical infrastructure, engineering and sales support," said Oren Glanz, chief executive officer and president of TeleKnowledge. "Total-e establishes a platform that not only meets IFX's needs today, but is robust and flexible enough to accommodate the company's rapid projected growth." About IFX Corporation IFX Corporation ("IFX") (NASDAQ: FUTR, www.ifxcorp.com), is a continent-wide Network Service Provider (NSP (1) (Network Service Provider) An organization that provides a high-speed Internet backbone to ISPs and other service providers. Sprint, MCI and UUNET are examples of NSPs. See Internet backbones. ). Under the IFX Networks (www.ifxnetworks.com) brand name, IFX provides network connectivity and a broad range of value-added services to corporate customers in Latin America. Based in Miami, IFX Networks -- a wholly-owned subsidiary of IFX, provides full-service, tailored turnkey network access solutions. Its complete Product Services Portfolio includes IFX Dedicated Connectivity (IFX International Private Line (IPL (Initial Program Load) Same as boot. 1. IPL - Information Processing Language. 2. IPL - Internet Public Library. 3. IPL - Initial Program Load. 4. IPL - Initial Program Loader. ), IFX private ATM, IFX Clear Channel IP, and IFX Dedicated IP), IFX Dial-up Services (Wholesale Dial-up and Corporate Dial-up), IFX Co-location (Managed Co-location and Basic Co-location), IFX Web Hosting, and Value Added Value Added The enhancement a company gives its product or service before offering the product to customers. Notes: This can either increase the products price or value. Services (VPN (Virtual Private Network) A private network that is configured within a public network (a carrier's network or the Internet) in order to take advantage of the economies of scale and management facilities of large networks. Services: IFX CPE (Customer Premises Equipment) Communications equipment that resides on the customer's premises. CPE - Customer Premises Equipment VPN and IFX Network VPN, IFX Professional Consulting Services, IFX Managed Network Services, and soon to come IFX VoIP and IFX Bandwidth on Demand), all with 24x7 technical assistance(1). Its expansive pan-regional network, advanced technology, and superior quality of service from experienced regional and local management teams in 13 Latin American countries and the United States, make IFX the ideal choice of demanding international and local customers. (1) Not available in all markets. About TeleKnowledge, Inc. TeleKnowledge provides innovative billing software that enables new-communications service providers to monetize application, content, media, and communications services, as well as manage partner revenue exchanges and payments. The company's Total-e software uses object-oriented technology and plug-and-play architecture to allow the rapid creation and deployment of new direct-billing and shared-revenue services. TeleKnowledge maintains its corporate headquarters in Framingham, Massachusetts, and its European headquarters in Israel. It has offices throughout the U.S. and Europe, including the U.K., France, Italy and Germany. Investors in TeleKnowledge include 3i, Merrill Lynch Ventures, DRW DRW Drawing(s) DRW Dual Rear Wheels (pickup truck) DRW Detroit Red Wings DRW Darwin, Northern Territory, Australia (Airport Code) DRW Dr Who Venture Partners, Zeevi computers and technologies and Jerusalem Venture partners. Additional information is available at www.teleknowledge.com. For more information on TeleKnowledge, call 508-370-8000 in North America, or visit www.teleknowledge.com. TeleKnowledge is a registered trademark of TeleKnowledge Group, Ltd. |
|
||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion