ICCM Conference & Expo Attracts Wide Spectrum of New Exhibitors; The Annual Gathering Place for the Global Contact Center Community to Take Place August 14-16 at Chicago's Navy Pier.NEWTON, Mass. -- Questex Media Group's ICCM ICCM International Conference on Chemicals Management ICCM International Call Center Management ICCM International Centre for Culture and Management ICCM International Committee on Composite Materials ICCM International Council of Catholic Men Conference & Expo today announced that nearly 20 new exhibitors have committed to participate at this year's event. For nearly 20 years the ICCM Conference & Expo has been the annual gathering place for the global contact center community and will be held August 14-16 at Chicago's Navy Pier. "In addition to the number of returning exhibitors, this year's event is attracting a significant number of new exhibitors. The interest in the event reflects the excitement surrounding the contact center industry as well as the quality of the overall program," commented Suzanne Graf, event director at Questex Media Group. New exhibitors include: Accutone, Inc., Bell Industries, Co-Nexus, Inc., ContractXchange, Fundacion Exporter, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , Info USA, Informiam, Integrity Systems, IQ Services, LiveVox, Inc., Merced Systems, Onyx onyx (ŏn`ĭks), variety of cryptocrystalline quartz, differing from agate only in that the bands of which it is composed are parallel and regular. Software, Perimeter Technology, Teleformix, Ticomix, TTC TTC Trying To Conceive TTC Toronto Transit Commission TTC Trans Texas Corridor TTC Toutes Taxes Comprises (French) TTC Trident Technical College (North Charleston, SC) TTC Temporary Traffic Control Marketing Solutions and UmeVoice, Inc. IBM and Oracle/Telephony@Work are gold sponsors of the event, while Bell Industries, ContractXchange.com, Transera and Witness Systems are silver sponsors of the event. ICCM keynote sessions include: --David G. Thomson, author of the recently released "Blueprint to a Billion: 7 Essentials to Achieve Exponential Growth Extremely fast growth. On a chart, the line curves up rather than being straight. Contrast with linear. ." Thomson's presentation will take place on Tuesday, August 15 from 8:15 a.m. - 9:15 a.m. --Philip Grosch, partner, IBM Global Business Services, will discuss "The Customer Focused Enterprise: A Look at CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. through a New Lens." Grosch's presentation will take place on Wednesday, August 16 from 8:30 a.m. - 9:30 a.m. For additional information on exhibiting or to register to attend ICCM Conference & Expo, call 800-265-5665 or visit www.iccmchicago.com. For key information on the contact center and customer service industry and the ICCM Conference & Expo, visit ICCMNewsline.com, a hybrid news and trade event website, or subscribe to Verb 1. subscribe to - receive or obtain regularly; "We take the Times every day" subscribe, take buy, purchase - obtain by purchase; acquire by means of a financial transaction; "The family purchased a new car"; "The conglomerate acquired a new company"; its complimentary weekly e-newsletter at www.iccmnewsline.com. About the ICCM Conference & Expo ICCM is the longest-standing call center event in the industry. For nearly 20 years, ICCM has been the meeting place for thousands of customer contact management professionals from around the world who are looking to fine-tune their skills, identify new technologies and strategies to improve performance, and build a professional network they can rely on for guidance and support. About Questex Media Group, Inc. ICCM is produced by Questex Media Group, Inc. (www.questex.com), a global, diversified business-to-business integrated media provider, headquartered in Newton, MA. Questex serves multiple industries including technology, beauty, travel, hospitality, leisure, home entertainment, industrial and specialty services through a range of well-established, market-leading publications, events, interactive media and integrated marketing services. The company's properties include 23 trade publications, 50 websites, 25 conferences and tradeshows. Questex has more than 400 employees in offices throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , South America South America, fourth largest continent (1991 est. pop. 299,150,000), c.6,880,000 sq mi (17,819,000 sq km), the southern of the two continents of the Western Hemisphere. , Asia and Europe. |
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