IBM wins bid for GM call center.IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) Corp. recently announced that it has won a contract to manage a 500-seat call center in Tampa, Florida “Tampa” redirects here. For other uses, see Tampa (disambiguation). Tampa is a United States city in Hillsborough County, on the west coast of Florida. It serves as the county seat for Hillsborough County.GR6. that handles customer service calls and e-mail inquiries for General Motors Corp. The facility, located at 5701 E. Hillsborough Avenue Hillsborough Avenue is a major east-west arterial road in Hillsborough County, Florida, also designated as State Road 580, U.S. Highway 41 or U.S. Highway 92 in various places. , was formerly run by Sitel Corp., which has run the call center since 1999. GM's contract with Sitel was set to expire at the end of calendar year 2005. GM has stated that it is normal procedure to open a contract up for bidding upon its expiration EXPIRATION. Cessation; end. As, the expiration of, a lease, of a contract, or statute. 2. In general, the expiration of a contract puts an end to all the engagements of the parties, except to those which arise from the non- fulfillment of obligations created . IBM is currently in the hiring process for agents for the facility. www.ibm.com |
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