IBM AND EDOCS ANNOUNCE GLOBAL STRATEGIC ALLIANCE TO PROVIDE ONLINE ACCOUNT MANAGEMENT AND E-BILLING FOR GLOBAL 2000 COMPANIES.IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) and edocs has announced a global strategic alliance to offer telecommunications service providers a broad suite of e-business services and solutions for online account management and e-billing. The strategic alliance is directed at telecommunications companies in the Americas, Europe and the Asia/Pacific region, and provides for extensive co-marketing initiatives as well as integration of edocs' eaSuite with IBM eServers* and middleware.The online account management and billing solutions offered by IBM and edocs give issuers of bills, statements, and other account-based communications the ability to build strong online relationships with their customers. edocs and IBM will leverage edocs' eaSuite to deliver B2C (Business to Consumer) Refers to a business communicating with or selling to an individual rather than a company. See B2B. and B2B (Business to Business) Refers to one business communicating with or selling to another. See B2B e-commerce, B2C and B2G. B2B - business to business solutions that enable these telecommunications companies to better serve their customers, increase customer loyalty, reduce customer care costs and increase revenue through highly personalized marketing Personalized marketing (also called personalization, and sometimes called one-to-one marketing) is an extreme form of product differentiation. Whereas product differentiation tries to differentiate a product from competing ones, personalization tries to make a unique product . "The strategic alliance between edocs and IBM enables them to bring together best-of-breed software, hardware and services for customers seeking online account management and e-billing," said Ellen Walsh of Gartner Group (company) Gartner Group - One of the biggest IT industry research firms. Address: Connecticut, USA. . "The industry leading companies that are deploying edocs' solution for online account management, as well as the strategic level partnership with IBM, are both evidence of the significant levels of ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). that can be achieved by deploying online account management solutions." "The next generation of e-business is sweeping across telecommunications and other service industries. Telecommunications service providers understand the competitive advantages and significant cost savings that can be found by providing superior customer care through online account management and e-billing," said Rich Stomp, Vice President of IBM Global Telecommunications Industry. "The scalability, reliability, and robust functionality of edocs' eaSuite, combined with IBM hardware, software, services and consulting, offers a total solution to telecommunication companies looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. high-ROI applications in a rapidly changing industry." Together, both companies have enabled the edocs' applications on IBM servers, storage and software. edocs will then lead with IBM's products in new sales situations. The integration of the two technologies will support IBM's eServers pSeries* running the AIX (Advanced Interactive eXecutive) IBM's Unix-based operating system which runs on its Intellistation workstations and pSeries, p5, iSeries and i5 server families. operating system operating system (OS) Software that controls the operation of a computer, directs the input and output of data, keeps track of files, and controls the processing of computer programs. , eServers xSeries*, DB2* Universal Database, WebSphere* e-integration software, and Content Manager OnDemand*. edocs will also continue to expand on its deployment experience with WebSphere MQ* messaging software, Tivoli* management software and IBM storage hardware, as well as expand its relationship with IBM Output Services*. IBM Global Services IBM Global Services is the world's largest business and technology services provider. It is the fastest growing part of IBM, with over 190,000 professionals serving customers in more than 160 countries. is also providing integration and consulting services for edocs products. IBM Global Services has deployment experience with edocs' eaSuite and will continue to expand its pool of consultants trained on edocs' products. As part of the alliance, edocs' software will also be installed in select IBM demonstration centers. The companies are also collaborating to deliver specialized online account management solutions across a range of other vertical industries including: financial institutions, retailers, health care, insurance and utility services. "The IBM strategic alliance augments edocs' sales and marketing efforts and enhances the breadth of our platform support, creating additional opportunities to deploy robust online account management and billing e-solutions that deliver superior customer care, significant cost savings and personalized marketing opportunities," said Jim Moran James Patrick "Jim" Moran Jr. (born 16 May 1945 in Buffalo, New York) has represented the 8th congressional district of Virginia since 1991. He is a member of the Democratic Party. His brother, Brian Moran, is a member of the Virginia House of Delegates. , Co-founder and Executive Vice President, of edocs. "We look forward to working with IBM worldwide to deliver high-ROI applications for our mutual clients." The strategic alliance is an agreement in which edocs benefits from the sales and marketing strength of IBM and further integration with leading IBM infrastructure products. The alliance also covers joint marketing programs, cooperative funding, performance benchmarking, as well as continued product integration and IBM solution center support of edocs solutions. As part of the global strategic alliance, edocs is now a partner of the highest level within IBM's PartnerWorld for Developers Program. |
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