I-Sector Subsidiaries Combine to Offer End-To-End IP Telephony Distributed Contact Center Solution.Business Editors/High-Tech Writers HOUSTON--(BUSINESS WIRE)--April 28, 2004 Stratasoft Inc. ("Stratasoft") and InterNetwork Experts, both wholly owned subsidiaries Wholly Owned Subsidiary A subsidiary whose parent company owns 100% of its common stock. Notes: In other words, the parent company owns the company outright and there are no minority owners. of I-Sector Corporation, (AMEX AMEX See: American Stock Exchange :ISR (Interrupt Service Routine) Software routine that is executed in response to an interrupt. )("I-Sector") announced today that they joined forces to engineer and supply a comprehensive IP Telephony/VoIP contact center solution for a real estate development firm. The customer is a NYSE NYSE See: New York Stock Exchange listed developer and operator of premier resorts and residential communities with locations in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and throughout the world. The solution provided includes a Cisco IP Telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. platform, including Cisco's CallManager and Unity, together with Stratasoft's award-winning StrataDial(R) VC2 -- Virtual Contact Center software. Bob Hennessy, president of Stratasoft, stated, "This joint effort between Stratasoft and our sister company, InterNetwork Experts, validates our strategy of integrating Stratasoft's award-winning Virtual Contact Center software solutions with Cisco's industry leading IP Telephony solutions to provide our customers with best-of-breed specialized contact center solutions using leading edge VoIP technology. We work closely with our customers to understand their requirements and design a solution to meet their contact center needs." The contract award is expected to generate revenues of $344,000 under the contract for the Stratasoft StrataDial VC2 distributed Virtual Contact Center software solution, and InterNetwork Experts revenues of $139,000 under the contract for the Cisco-based IP Telephony solution and related support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services , for total combined revenues of $483,000. Mark Wilhelm, vice president of sales for InterNetwork Experts, stated, "We are pleased to be able to provide specialized solutions for our customers that show the power and versatility of the Cisco CallManager technology when combined with function-specific third-party software applications." Mark Hilz, president and chief operating officer Chief Operating Officer (COO) The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president. of I-Sector and president of InterNetwork Experts, added, "This transaction is an excellent example of the type of solution we believe differentiates our offering and really sets us apart from the competition. This solution contains all three aspects of our complete life cycle solution strategy for converged networks: IP Communications A general term for networks that use the IP protocol for voice (VoIP) and video traffic. See IP telephony. infrastructure and implementation from InterNetwork Experts, applications enablement from Stratasoft and ongoing support from our Netsurant business unit." About Stratasoft: Stratasoft Inc. is a wholly owned subsidiary of I-Sector Corporation (AMEX:ISR) and is an acknowledged technology leader in computer-telephony software applications for professional contact centers. Stratasoft has a comprehensive patent portfolio-protected software suite that includes predictive dialing, predictive dialing algorithms, contact center database management, contact center campaign scripting and contact center management systems. Its product line consists of StrataDial(R).VC2 -- Virtual Contact Center, a 2002 Product of the Year award winner from both Customer Inter@ction Solutions(R) and Communications Solutions(R) magazines, and StrataVoice(R), an Unattended Message Notification System A modern notification system is a combination of software and hardware that provides a means of delivering a message to a set of recipients. For example, notification systems can send an e-mail when a new topic has been added to Wikipedia. . All of Stratasoft's products incorporate functionality that is 100% customer-driven and are designed to maximize productivity in any contact center application. Learn more about Stratasoft Inc. on the Web at www.stratasoft.com. About InterNetwork Experts InterNetwork Experts is a wholly owned subsidiary of I-Sector Corporation (AMEX:ISR) and is a purpose built end-to-end solutions provider focused on Cisco-centric IP Communications. The company's NetSurant business unit provides the essential support components for companies using IP Communications. More information can be found at www.inetx.com and www.netsurant.com. Safe Harbor Safe Harbor 1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated. 2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive. Statement: The statements contained in this document that are not statements of historical fact, including but not limited to, statements identified by the use of terms such as "anticipate," "appear," "believe," "could," "estimate," "expect," "forecast," "hope," "indicate," "intend," "likely," "may," "might," "plan," "potential," "project," "seek," "should," "will," "would," and other variations or negative expressions of these terms, are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995 and involve a number of risks and uncertainties. The actual results of the future events described in the forward-looking statements in this document could differ materially from those stated in the forward-looking statements due to numerous factors including: -- Ability to retain key management, sales and technical staff. -- Catastrophic events. -- Uncertainties related to rapid changes in the information and communications technology Noun 1. communications technology - the activity of designing and constructing and maintaining communication systems engineering, technology - the practical application of science to commerce or industry industries. -- Other risks and uncertainties set forth from time to time in I-Sector's public statements and its most recent Annual Report on Form 10-K Form 10-K A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information. Form 10-K See 10-K. for the year 2003. -- Recipients of this document are cautioned to consider these risks and uncertainties and to not place undue reliance on these forward-looking statements. -- Stratasoft, InterNetwork Experts and I-Sector expressly disclaim any obligation or undertaking to update or revise any forward-looking statement contained herein to reflect any change in expectations with regard thereto or any change in events, conditions or circumstances upon which any statement is based. Registered Trademarks Cisco and Cisco Systems are registered trademarks of Cisco Systems Inc. in the United States and certain other countries. |
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