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Hypercom Brings Traditional Voice Features to Internet Telephony.


PHOENIX--(BUSINESS WIRE)--March 3, 1998--

CompleteVoice Software Suite Complements Carrier/ISP Voice

Gateway With Wide Range of Calling Services & Management Options

Hypercom Network Systems Tuesday announced a suite of Internet Telephony Another term for IP telephony and VoIP. In the late 1990s, some people made a distinction between Internet Telephony and VoIP: Internet telephony referred to voice over the public Internet, while VoIP referred to voice over private IP networks.  features geared towards helping service providers remove the last obstacle to mainstream usage and protect existing revenues: User features.

Though sending voice and fax calls over IP promises great savings if quality can be assured, large-service users aren't likely to give up calling services and features to which they've become accustomed. The new software feature suite, the IEN IEN - Internet Experiment Note  CompleteVoice, equips Hypercom's recently announced IEN 6000 high-density gateway to enable user features and better internal management.

"With all the competition for voice and fax traffic, today's user no longer feels as though they have to make trade-offs," said Hypercom Network Systems President Paul Wallner. "The carriers that will be most successful, and be successful first, in the IP Telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous.  market will be those that can deliver the best combination of quality, savings and features.

"IEN CompleteVoice helps carriers and ISPs do that by providing a platform for familiar features and adding a dimension of management capabilities that make service rollouts out faster and more efficient. We don't know Don't know (DK, DKed)

"Don't know the trade." A Street expression used whenever one party lacks knowledge of a trade or receives conflicting instructions from the other party.
 of anyone else offering as much as we are in either of those areas."

User-ready Internet Telephony

Hypercom's Integrated Enterprise Network (tm) CompleteVoice brings to Internet Telephony many key user features and customer service capabilities customers are used to with existing voice services:

--Call Forwarding; Busy/No Answer Forwarding: IEN-based Internet

Telephony solutions now support the common option of directing

incoming voice/fax calls to other extensions. A more specialized

option is forwarding that occurs automatically when a line is

busy or no one answers.

--Call Accounting Capabilities: By adding Call Tracking, IEN

central office/POP solutions can stream call records to external

systems for call accounting and billing.

--Customized Call Numbering Plans: The system supports

specialized dialing plans, such as the 4-digit extension numbers

typically used within corporations.

--Callback/Ringback: Within the network, IEN-based Internet

Telephony services allow a busy extension to call back the

originating caller when free.

--Local Switching/Extension Dialing: Provides the ability to dial

from port to port within a given node.

--Hunt and Distribution Groups: Individual extensions can be

assigned within a group accessed through one main number.

According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 Wallner, these are only some of the features Hypercom(R) has made available and will shortly make available with the IEN 6000 gateway, which supports up to 1,024 voice/fax circuits.

"Voice over IP is approximately where voice over frame relay A high-speed packet switching protocol used in wide area networks (WANs). Providing a granular service of up to DS3 speed (45 Mbps), it has become popular for LAN to LAN connections across remote distances, and services are offered by most major carriers.  was a year or so ago," said Wallner. "We're trying to apply our experience with voice over frame relay, ATM and other packet-based technologies to help service providers speed the onset of profitable Internet Telephony services. We're ahead of the pack with both quality and features, and we'll keep working to stay ahead."

Carrier-Class Management

In addition to rounding out user services, the IEN CompleteVoice Software Suite adds management advances that let carriers and large enterprise users treat voice over IP the same as traditional voice:

--Centralized MACs: Now moves, adds and changes can be centrally

administrated using IENView, the Hypercom IEN management

platform.

--Class of Service restrictions: The CompleteVoice platform lets

restrictions be assigned on a per extension basis for

comprehensive administration of call forwarding call forwarding
n.
A telephone service that enables a customer to have an incoming call automatically rerouted to another extension.

Noun 1.
, long distance

access and other configurations. Class of service can be

monitored and adjusted as well.

--Security: Features and restrictions can be assigned on a per

PIN/user basis.

The IEN 6000

Introduced two weeks ago, the high-density IEN 6000 gateway marks Hypercom's aggressive targeting of competitive carriers and Internet Service Providers Internet service provider (ISP)

Company that provides Internet connections and services to individuals and organizations. For a monthly fee, ISPs provide computer users with a connection to their site (see data transmission), as well as a log-in name and password.
. The IEN 6000 supports cost-saving packetized voice The transmission of real time voice in a packet switching network.  solutions using Frame Relay, ATM, IP and other services.

It features Hypercom's award-winning Quality of Service technology, Optimal Access. Hypercom's long-term experience with voice has resulted in the company being chosen as the equipment provider by major integrators and as the provider for hundreds of voice/data integrations to date worldwide.

Pricing & Availability

Available Q2 1998, the basic CompleteVoice platform lists for $4,900. Future options and upgrades will be free to customers.

Hypercom Network Systems' IEN

A division of Hypercom Corp. (NYSE NYSE

See: New York Stock Exchange
:HYC HYC Houston Yacht Club (Texas) ), Hypercom Network Systems provides advanced data communications data communications, application of telecommunications technology to the problem of transmitting data, especially to, from, or between computers. In popular usage, it is said that data communications make it possible for one computer to "talk" with another.  technology that enables strategic integration of data, voice and video traffic onto consolidated wide area networks using a combination of packet/circuit switching and cell relay technologies.

A single multiservice device can perform multiprotocol routing and multiservice switching, and also act as a hub, CSU/DSU See DSU/CSU.

CSU/DSU - channel service unit/digital service unit
, dial back-up modem, dual power supply and gateway/protocol converter.

IEN also performs data compression and encryption, making it a comprehensive platform that reduces the number of separate devices that have to be installed and maintained, as well as the number of suppliers needed to equip a branch network.

Hypercom

Hypercom is a leading supplier of point-of-sale (POS (1) See point of sale and packet over SONET.

(2) "Parent over shoulder." See digispeak.

POS - point of sale
) payment systems, enterprise networking solutions and client/server software.

Phoeniz-based Hypercom sells its products in more than 50 countries worldwide. Hypercom's common stock is traded on the New York Stock Exchange New York Stock Exchange (NYSE)

World's largest marketplace for securities. The exchange began as an informal meeting of 24 men in 1792 on what is now Wall Street in New York City.
 under the symbol "HYC". -0-

Certain matters discussed within this news release are forward-looking statements within the meaning of the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and  of 1995. Although management of Hypercom believes the expectations reflected in such forward-looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be attained. Factors that could cause actual results to differ materially from expectations include industry, competitive and technological changes; risks associated with international operations and foreign currency fluctuations; the composition, timing and size of orders from and shipments to major customers; inventory obsolescence ob·so·les·cent  
adj.
1. Being in the process of passing out of use or usefulness; becoming obsolete.

2. Biology Gradually disappearing; imperfectly or only slightly developed.
; market acceptance of new products and other risks detailed from time to time in Hypercom's Securities and Exchange Commission reports, including the company's prospectus dated Nov. 13, 1997. -0- NOTE: Hypercom is a registered trademark of Hypercom Corp.

CONTACT: Hypercom Corp., Phoenix

Liza Kurtz, 212/995-5680 ext. 210

kurtz@hammondfarrell.com
COPYRIGHT 1998 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1998, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Mar 3, 1998
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