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Hispanic Teleservices Corporation expands nearshore operations. (Happenings).


Hispanic Teleservices Corporation Hispanic Teleservices Corporation (HTC) is an eight year old company based in Houston, Texas with branches in Monterrey, Nuevo León and Guadalajara,Jalisco Mexico. It is the leading provider of outsourced customer support for companies serving the Hispanic market.  (HTC HTC HTML (Hyper Text Markup Language) Component
HTC High Tech Computer Corp (Taiwan, China)
HTC Hennepin Technical College (Minnesota)
HTC High-Throughput Computing
), a provider of oursourced customer management solutions and services for the U.S. Hispanic market, has announced the expansion of its nearshore near·shore  
n.
The region of land extending from the backshore to the beginning of the offshore zone.



near
 solution with the addition of a second contact center located in Montertey, Mexico. The center, located in the Garza Garcia district of Monterrey, has a total capacity of 540 sears and operates on a 24/7 basis. The new center, which went live in early September, is integrated into HTC's current network, is identical to its existing nearshore operations and aims to provide clients with reliability, flexibility and disaster recovery back-up. HTC serves as a client's "remote office" for bilingual contact center operations, offering customer care, technical support, customer acquisition and Internet customer support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services . HTC is a U.S. corporation with headquarters in Houston, Texas.

www.htc.to
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Copyright 2002, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Article Details
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Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:1USA
Date:Nov 1, 2002
Words:135
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