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Hilco Receivables Opens 200-Person Collection Call Center To Service Distressed Accounts Receivable Portfolios.


Business Editors

NORTHBROOK, Ill.--(BUSINESS WIRE)--March 1, 2004

Hilco Receivables, LLC (Logical Link Control) See "LANs" under data link protocol.

LLC - Logical Link Control
, a leading purchaser and servicer of non-performing and under-performing accounts receivable accounts receivable n. the amounts of money due or owed to a business or professional by customers or clients. Generally, accounts receivable refers to the total amount due and is considered in calculating the value of a business or the business' problems in paying  portfolios, today announced the opening of a 20,000 square foot collection call center. The state-of-the-art facility, located at 1120 Lake Cook Road, Buffalo Grove, Illinois This article is about the Chicago suburb, Buffalo Grove, Illinois. For the unincorporated Ogle County community of the same name, see Buffalo Grove, Ogle County, Illinois. , will employ more than 200 call center personnel.

The opening of Apex Financial marks the return of Bruce R. Passen and Jay J. Stone to call center ownership. Passen, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Hilco Receivables, was founder and owner of Chicago-based Abacus Financial Management Services, LP. Abacus was acquired in 1998 by Risk Management Alternatives, Inc., a portfolio company of GTCR GTCR Glacier Travel and Crevasse Rescue  Golder Rauner, LLC. Stone, a principal of Hilco Receivables who serves as Executive Vice President, worked as vice president of business development for Abacus from 1994 to 2000.

The call center, a wholly-owned subsidiary of Northbrook, Illinois-based Hilco Receivables, will operate as Apex Financial, LLC. Collection industry veteran Bill Kolz has been named Director of Operations. Kolz is a former Chief Operating Officer Chief Operating Officer (COO)

The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president.
 for a 1,000 employee collection agency in the Chicago area. The facility will service consumer and commercial portfolios placed with it for collection on a contingent fee Payment to an attorney for legal services that depends, or is contingent, upon there being some recovery or award in the case. The payment is then a percentage of the amount recovered—such as 25 percent if the matter is settled, or 30 percent if it proceeds to trial.  basis by financial institutions and other third parties.

"This new call center will provide a unique performance-driven platform to the market," said Kolz. "It is built with state-of-the-art technology and will utilize Hilco's data metrics metrics Managed care A popular term for standards by which the quality of a product, service, or outcome of a particular form of Pt management is evaluated. See TQM.  derived collection strategies to optimize results for our clients," added Kolz. Hilco Receivables will service selected portfolios of its own through the facility.

"We are excited about the prospects for our new call center," said Bruce Passen. "It will help us maintain the rapid growth we have experienced at Hilco Receivables since the company was founded in June 2000." Passen noted that in just the past two years, Hilco Receivables has acquired more than $2 billion in receivables. "Apex Financial will assure us that we have the resources to continue providing outstanding service to our clients and for our own account."

In addition to purchasing and servicing accounts receivable, Hilco Receivables provides receivables appraisals to lenders and financial institutions, and also provides financing to other strategic acquirers of receivables portfolios. The company is a member of The Hilco Organization, an international leader in business asset valuation, acquisition, disposition and financing.

For more information on Hilco Receivables, please visit www.hilcoreceivables.com. For information on The Hilco Organization, please visit www.hilcotrading.com.
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Publication:Business Wire
Date:Mar 1, 2004
Words:408
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