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Heroix Longitude Provides Increased Control of Corporate IT Performance.


Agentless Monitoring Software's Advanced Troubleshooting Capabilities and Expanded Network Coverage Yield Faster Time to Resolution and Increased IT Uptime

NEWTON, Mass. -- Heroix (http://www.heroix.com), a leading provider of application performance monitoring and management software, today announced the general availability of LongitudeV4, the latest update of its agentless IT infrastructure monitoring and reporting software The following is a list of notable reporting software. Commercial software
  • 90 Degree Software
  • Actuate
  • Cognos BI
  • Combit List and Label
  • Crystal Reports
  • DBxtra - Reporting Software
  • i-net Crystal-Clear
  • InetSoft Style Report
 for Windows, Linux and Unix platforms. Offering an integrated approach to monitoring IT performance and Service Level Agreements (SLA (1) (StereoLithography Apparatus) See 3D printing.

(2) (Service Level Agreement) A contract between the provider and the user that specifies the level of service expected during its term.
), Longitude provides reporting, alerting, automated correction, and SLA monitoring for applications, servers, IT infrastructure, networks, and SNMP (Simple Network Management Protocol) A widely used network monitoring and control protocol. Data are passed from SNMP agents, which are hardware and/or software processes reporting activity in each network device (hub, router, bridge, etc.  devices to help companies ensure optimal business performance.

The new release provides increased control of IT performance management activities from a centralized cen·tral·ize  
v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es

v.tr.
1. To draw into or toward a center; consolidate.

2.
 monitoring console. Quicker troubleshooting and diagnostics can be achieved using additional event monitoring In computer science, event monitoring is the process of collecting, analyzing, and signalling event occurrences to subscribers such as operating system processes, active database rules as well as human operators.  capabilities and a newly added real time statistics dashboard. Longitude V4 expands monitoring coverage to any SNMP-based devices via an intuitive graphical studio, and also adds consolidation of Windows Event logs, as well as a new archived report portal.

"Longitude's new event control, real-time dashboard and reporting for business users are all hallmarks of sophisticated incident and problem management solutions," said Jasmine Noel, founder, Ptak, Noel & Associates. "Yet Heroix has integrated these new capabilities into the product interface in intuitive ways which allows customers to reap the benefits without extensive product configuration or training. This usability insurance helps customers get the most value out of Longitude."

"We chose Heroix Longitude after an extensive search," said Greg Gootee, CIO CIO: see American Federation of Labor and Congress of Industrial Organizations.


(Chief Information Officer) The executive officer in charge of information processing in an organization.
 at Mid Rogue Health Information Management Services (MRHIMS). "We were extremely impressed with how easy the product was to deploy and liked the fact that the reporting capabilities provide valuable data for a cross section of IT support staff. The product's agentless architecture and solid reporting, event monitoring, dashboard, and SLA capabilities are superior. As an ASP providing 24x7 access to electronic medical records, any IT problems we experience have a direct impact on our ability to serve our customers. With Longitude, we are able to effectively manage our SLAs and meet our customer obligations. Not only does Longitude provide rich performance monitoring capabilities, it offers a superior cost-to-value advantage."

New Longitude features include:

Centralized Event Monitor - Acting as a central monitoring station for Longitude, the V4 Event Monitor allows users to drill down for real time troubleshooting, modify performance thresholds, and suspend or disable To turn off; deactivate. See disabled.  known "non-problems" without having to navigate away from the main event display.

Statistic Dashboard - A highly customizable, real-time dashboard speeds troubleshooting by displaying any combination of metrics from applications, servers, databases, web servers, email, and network devices. Time lines, dials, and thermometer thermometer, instrument for measuring temperature. Galileo and Sanctorius devised thermometers consisting essentially of a bulb with a tubular projection, the open end of which was immersed in a liquid.  graphs can easily be arranged in any order and marked with warning and critical thresholds to meet the monitoring needs of a variety of IT staff.

SNMP Studio - The SNMP Studio greatly expands Longitude's network monitoring The term network monitoring describes the use of a system that constantly monitors a computer network for slow or failing systems and that notifies the network administrator in case of outages via email, pager or other alarms.  reach by enabling users to easily monitor, report, and alert on the performance of a wide range of SNMP devices. Devices can be monitored simply by importing a MIB (1) (Management Information Base) The hierarchical database used by the simple network management protocol (SNMP) to describe the particular device being monitored. MIB objects are identified using ASN.1 syntax. See SNMP, RMON, OID and ASN.1.  and selecting metrics of interest. The performance of firewalls, switches, routers, and other network devices, as well as custom applications that use MIBs, can now be easily understood, correlated with other data, and evaluated in terms of their impact on Service Level Agreements and the overall health of business critical applications.

Archived Report Portal - By effectively managing the types of reports presented to each individual, the Archived Report Portal makes it easy for line of business managers and other non-IT users to quickly comprehend the performance of relevant IT resources. In addition to streamlining access to data, the portal also allows organizations to implement policies to ensure that users are only presented with data they are authorized to view.

Windows Event Log Consolidation - Windows application A program that is written to run under Microsoft's Windows operating system. Such applications typically run under all 32-bit versions of Windows, but earlier applications might also run under the 16-bit versions (Windows 3.x) as well. See Windows. , security, and system event logs can now be consolidated across the network and displayed in Longitude's Windows Event Log Viewer, or translated into Longitude events for display in the Longitude Event Monitor. Translated events can be used to trigger Longitude actions or correlated events, and event reports display statistics with drill down for more detail.

Pricing and Availability

Longitude V4 is available now. The pricing for basic OS monitoring starts at $299 per monitored system. Heroix offers a 14-day free trial of Longitude (http://www.heroix.com/v4pr.asp) as well as an online Flash demo (http://www.heroix.com/downloads/flash/LongitudeTour/tour.asp).

About Heroix

Heroix delivers award-winning software products that help organizations optimize the availability and performance of applications, databases, systems, and IT infrastructure running across multiple platforms Refers to two or more operating environments, which typically include the CPU family and operating system. For example, if versions of a program run on Windows and the Macintosh, the software is said to support multiple platforms. . Today, with a presence in over 40 countries, Heroix has delivered performance management solutions to over 1,000 organizations worldwide, including Arrowsight, Fallon Clinic, Kaiser Permanente Kaiser Permanente is an integrated managed care organization, based in Oakland, California, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney R. Garfield. , Honeywell, Tembec, Motorola, Inc., and Young Broadcasting Young Broadcasting NASDAQ: YBTVA is an American holding company that operates 13 television stations. Though the company is publicly held, it is the outgrowth of the ad representation/invest firm Adam Young, Inc. .
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Dec 11, 2006
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