LEADING FOOD processing weigh labelling equipment suppliers, Herbert Industrial--01440 711439--have recruited Jim McDonald as their Customer Services Manager. Jim brings an extensive range of world-wide service experience to the company.
He was previously employed as Customer Support Director for Paxman Diesels during which time he provides world-wide support to customers with similar demands to those required within the food industry. Jim is fully conversant with the pressures customers are under when their equipment is unreliable and the necessary actions that have to be taken to meet customers' demands.
Jim believes in being very customer focused considering the customer to be the priority. He manages a team that is fully committed to providing clients with fast, efficient service, which provides bespoke support agreements and employs proficient technicians who use genuine, competitively priced spare parts. In short, the team gives a first class service.
"The aim is to exceed customer expectations," he comments
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|Publication:||Food Trade Review|
|Date:||Nov 1, 2007|
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