Hawaiian Telcom Extends Backoffice Support from Verizon.HONOLULU -- Hawaiian Telcom Hawaiian Telcom is the incumbent local exchange carrier (ILEC) or dominant local telephone company, serving the state of Hawaii. It was formed in 2005 by The Carlyle Group, following its purchase of the Hawaii assets of Verizon Communications, which was known as Inc. today announced early April as the timeframe for ending Verizon's backoffice support to the company. Hawaiian Telcom is developing about 80 information technology systems to create an integrated backoffice platform. Verizon has been providing backoffice support while Hawaiian Telcom and its vendors work towards deployment of the new information technology (IT) systems. Hawaiian Telcom has an agreement with Verizon for continued and uninterrupted support from Verizon's IT systems until the early April cutover (communications, networking) cutover - /cut-ov*/ Switching from an old (hardware and/or software) system to a replacement system, covering the overlap from when the new system is live until the old system has been shut down. . "The majority of our new systems are at a stage where they could have been deployed by early February, which was our original objective," said Mike Ruley, Hawaiian Telcom's chief executive officer. "We've determined that a few of the systems would benefit from additional development time. We think it's a prudent decision to extend backoffice support, and it's based on our goal of reducing any adverse customer impact as much as possible during our final transition off of Verizon's backoffice systems." An option to extend support is part of the contract under which Verizon sold assets in Hawaii. Hawaiian Telcom is the statewide incumbent local exchange carrier ILEC, short for incumbent local exchange carrier, is a local telephone company in the United States that was in existence at the time of the break up of AT&T into the Regional Bell Operating Companies (RBOCs) also known as the "Baby Bells". for Hawaii. The company offers a wide spectrum of telecommunications products and services, including local and long-distance service, digital subscriber line See DSL. (communications, protocol) Digital Subscriber Line - (DSL, or Digital Subscriber Loop, xDSL - see below) A family of digital telecommunications protocols designed to allow high speed data communication over the existing copper telephone lines between end-users and (DSL DSL in full Digital Subscriber Line Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary ) broadband for Internet access See how to access the Internet. , wireless services, and print directory and Internet directory services. For more information, please visit www.hawaiiantel.com . |
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