HYPERION PERFORMANCE SCORECARD INTEGRATES WEB-DEPLOYMENT AND WORLD-CLASS BENCHMARKING.

Business Editors

SUNNYVALE, Calif.--(BUSINESS WIRE)--Sept. 27, 2000

Partnership with answerthink Brings Fixed Time, Fixed Cost

Implementations and Best Practice Capabilities to Scorecards

Hyperion (Nasdaq: HYSL), a leader in business analysis software, today announced that its Hyperion Performance Scorecard now features full Web-deployment and advanced benchmarking capabilities. In partnership with answerthink, inc., Hyperion will bring fixed time, fixed cost implementations and best practice capabilities to Hyperion Performance Scorecard. This enterprise-class balanced scorecard application is designed to empower all levels within an organization to act upon corporate strategy.

"Hyperion Performance Scorecard incorporates a direct link to the world class benchmarking capabilities of Hackett Benchmarking & Research, part of eBusiness services provider answerthink, in addition to offering enhanced scalability and a greater range of features," said Eileen Garry, general manager and vice-president of Hyperion's Performance Management division. "The integration of Hackett findings allows users to add externally relevant benchmarks into their balanced scorecard. By comparing with the `best and the rest', organizations can better recognize areas in which they can improve to build, maintain or extend their competitive advantage. Hyperion Performance Scorecard is the only software product available that is integrated with Hackett data and, therefore, has a truly unique ability to unearth best practices."

As part of the collaboration, answerthink (NASDAQ: ANSR), and Hyperion are offering the Scorecard Launch Program- a fixed cost, fixed time implementation process. Depending on the scale and scope of the implementation, customers are offered 8-, 16- or 24-week project packages. The customer knows from the start what will be delivered, when, and how much it will cost - eliminating much of the risk associated with the implementation of management systems like balanced scorecards.

"Hyperion has signed a contract with answerthink that provides access to our Hackett Benchmarking & Research database," said David Axson, managing director at answerthink and leader of its business strategy practice. "Our collaboration clearly differentiates Hyperion Performance Scorecard in the marketplace. Combined with the Scorecard Launch Program, this package offers companies a unique combination of market leading software, performance benchmarks and rapid implementation.

"By leveraging the open architecture of Hyperion Essbase OLAP Server, Hyperion Performance Scorecard enables business users to implement balanced scorecards enterprise-wide, and provides a common platform for other performance management and business analysis applications. This greatly simplifies both implementation and use and provides a scalable capability that can be tuned to the widest possible range of organizations."

Duke University's Health System Strategy team is leveraging Hyperion Performance Scorecard to communicate strategy and establish a clear "line of sight" from high-level strategic objectives down to everyday tasks and activities within their many hospitals and service units. Scorecards are currently being implemented and rolled-out for each entity with an ultimate goal of establishing a consistent performance management system throughout the organization.

"Hyperion Performance Scorecard provides the framework to help us translate our strategy into tangible actions. At the same time, it allows us the flexibility to tailor the system to our own particular service-oriented needs. The inclusion of Critical Business Areas that `own' each action in the strategy helps drive home the ownership and responsibility for achieving our strategy at all levels of the organization," said Julie Pickel, director of performance analytics at Duke University Health System, a customer of Hyperion Performance Scorecard. "Hyperion Performance Scorecard is more than another piece of software; it facilitates the thought process behind strategy definition and balanced scorecard development."

Key Features in Hyperion Performance Scorecard

Hyperion Performance Scorecard is an essential component to successful performance management as it enables users to translate strategic vision into concrete goals, objectives, critical success factors and actions. It has now been enhanced in many ways to help monitor the pulse of an organization. Specific enhancements include:

-- Ability to select from best practices measures libraries - with over 2600 measures to choose from

-- Integration with world-class benchmarking services from Hackett Benchmarking & Research

-- Web reporting for fast enterprise deployment

Hyperion's Eileen Garry summarized, "This is an exciting solution for any organization looking to introduce balanced scorecards as a performance management tool. With our links to Hackett Benchmarking & Research and our answerthink partnership, Hyperion can provide remarkable intelligence to customers through access to industry best practices. For companies just venturing into the realm of performance management, Hyperion Performance Scorecard now delivers a packaged set of industry metric libraries that can be used to design the right scorecard. Companies can see what everyone else is measuring to be competitive."

Availability

Hyperion Performance Scorecard is available now and runs on Microsoft Windows `95, Windows `98, Windows NT and works within all Hyperion Essbase OLAP Server environments.

About Hyperion

Hyperion is a leader in business analysis software. Hyperion helps business leaders plan, manage and execute on strategies by analyzing information on e-business initiatives, supply chain execution, customers, operations and finance. The company's market-leading OLAP (online analytical processing) technology, packaged business analysis applications and tools are used by 6,000 organizations worldwide, including more than 60 of the Fortune 100 and more than 40 of the Financial Times European Top 100. In addition, more than 400 Hyperion alliance partners deliver technology, applications and services to increase the flexibility and choice for customers. Headquartered in Sunnyvale, California, the company has offices in 26 countries. More information is available at http://www.hyperion.com, [e-mail], or 1-800-286-8000.

Hackett Benchmarking & Research

Hackett Benchmarking & Research, previously known as The Hackett Group when acquired by answerthink in 1997, is considered the world's foremost best-practices benchmarking firm. The firm maintains ongoing benchmark studies in a wide range of fields, including finance, human resources, information technology planning/performance measurement, procurement, customer contact centers and shared services.

About answerthink

answerthink, inc. (www.answerthink.com) provides comprehensive eBusiness strategy, marketing and technology-enabled solutions focused on the emerging Internet-driven marketplace. As an eBusiness leader, the Company offers a wide range of integrated solutions, including best practices benchmarking, eBusiness strategy and architecture, branding, interactive marketing, web design and implementation, and technology integration. These solutions span multi-entity functional areas and include supply chain, sales and marketing, customer support, finance, human resources, information technology, and procurement as well as a line of business specialty markets such as retail, healthcare, and automotive.

Hyperion's Safe Harbor Statement

Statements in this press release other than statements of historical fact are forward-looking statements, including, but not limited to, statements concerning the potential success of anticipated product features, the anticipated product offerings and the potential market opportunities for business analysis software. Such statements constitute anticipated outcomes and do not assure results. Actual results may differ materially from those anticipated by the forward-looking statements due to a variety of factors, including, but not limited to the company's ability to retain and attract key employees, the successful and timely development of new products, the impact of competitive products and pricing, customer demand, and technological shifts. For a more detailed discussion of factors that could affect the company's performance and cause actual results to differ materially from those anticipated in the forward-looking statements, interested parties should review the company's filings with the Securities and Exchange Commission, including the Report on Form 10-K filed on September 28, 1999 and the company's Report on Form 10-Q filed on May 15, 2000. The company does not undertake an obligation to update its forward-looking statements to reflect future events or circumstances.

Hyperion and Essbase are registered trademarks, and Hyperion Solutions and Hyperion Performance Scorecard are trademarks of Hyperion Solutions Corporation. All other trademarks and company names mentioned are the property of their respective owners.