HP to Extend Service and Support Offerings to Customers of Windows 2000.Business Editors &High Tech Writers PALO ALTO Palo Alto, city, California Palo Alto (păl`ō ăl`tō), city (1990 pop. 55,900), Santa Clara co., W Calif.; inc. 1894. Although primarily residential, Palo Alto has aerospace, electronics, and advanced research industries. , Calif.--(BUSINESS WIRE)--Jan. 25, 2000 Enterprise Customers to Benefit from End-to-end Mission-critical Services Hewlett-Packard Company today announced a series of service and support options to help customers migrate smoothly to the Microsoft(R) Windows(R) 2000 Server network operating system An operating system that is designed for network use. Normally, it is a complete operating system with file, task and job management; however, with some earlier products, it was a separate component that ran under the OS; for example, LAN Server required OS/2, and LANtastic required DOS. . HP will provide comprehensive services to help customers plan, design, implement and maintain Microsoft technology across the enterprise to deliver a bulletproof Refers to extremely stable hardware and/or software that cannot be brought down no matter what unusual conditions arise. See industrial strength. bulletproof - Used of an algorithm or implementation considered extremely robust; lossage-resistant; capable of correctly computing environment for customers running mission-critical applications on Windows 2000. The services, which will leverage HP's expertise in designing, deploying and supporting mission-critical environments, are available immediately. The HP services are designed to reduce customers' risk as they migrate to Windows 2000, facilitate on-time and on-budget delivery of enterprise-class solutions for Windows 2000, and provide a more rapid return on investment. In addition, HP's services will enhance systems manageability during migration and help customers achieve total cost of ownership (TCO (1) (Total Cost of Ownership) The cost of using a computer. It includes the cost of the hardware, software and upgrades as well as the cost of the inhouse staff and/or consultants that provide training and technical support. See ROI. ) goals. At launch, HP will provide training for Windows 2000, delivering instruction via the Web and at dedicated education centers worldwide. More information on HP's products and services for Windows 2000 can be found at http://www.hp.com/windows2000. &uot;This is a really solid portfolio. From what we've seen of customer requirements, HP is certainly on the right track,&uot; said Christopher Hoffman, worldwide director of Application Solution Services Research, IDC. &uot;HP is a Microsoft Windows See Windows. (operating system) Microsoft Windows - Microsoft's proprietary window system and user interface software released in 1985 to run on top of MS-DOS. Widely criticised for being too slow (hence "Windoze", "Microsloth Windows") on the machines available then. 2000 Global Launch Partner, and we are thrilled it is presenting such a comprehensive range of hardware, software, services and support offerings for Windows 2000,&uot; said Deborah Willingham, vice president of Windows Marketing, Microsoft. &uot;The depth of HP's service offerings, which include consulting, migration services, license management and IT training, will give our mutual business customers the crucial services they need for deploying the Windows 2000 platform successfully.&uot; &uot;HP's new Windows 2000-based services will help simplify our customers' migration to Windows 2000. We'll be there to help them build a highly reliable IT infrastructure for online businesses, e-services and other strategic business processes in this new environment,&uot; said David Stubbs David Stubbs is a British journalist. He was born on September 13, 1962 in London, but grew up in Leeds, where he was educated in part at St Michael's College. It was here that he first began to demonstrate his caustic style of music review, in particular a review of Gary Numan's , general manager of HP's Microsoft Services Operation, Customer Services and Support Group. &uot;We anticipate that about 40 percent of medium- to large-size enterprises will deploy Windows 2000 this year. Our expertise in building and maintaining Microsoft environments will be a key success factor for those customers.&uot; HP's Consulting Services for Windows 2000 HP will provide a full suite of consulting services for Windows 2000 designed to help customers migrate smoothly to Windows 2000 while building the infrastructure to support business-critical applications. The services include Readiness Assessment, Active Directory Planning and Design, Server and Storage Consolidation, Proof-of-concept Testing, and Windows 2000 Migration Planning and Implementation. &uot;As a long-time HP customer, we have come to rely on HP's consulting and support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services for our enterprisewide Microsoft requirements,&uot; said Ray Schwab, director, information systems and solutions of America, LAN (Local Area Network) A communications network that serves users within a confined geographical area. The "clients" are the user's workstations typically running Windows, although Mac and Linux clients are also used. Technology Group with Sony Corporation. &uot;HP's approach provides us with the expert end-to-end service we require to compete in today's rapidly changing IT environment. We are excited that HP is extending these services to Microsoft Windows 2000 and look forward to the future of our service and support relationship with HP.&uot; Education, License Management and Support Customers also can choose from an array of Microsoft training and education services at HP's online IT Resource Center (www.itresourcecenter.hp.com). Training options are provided on-site at customer locations, both online and through a global network of Microsoft Certified Technical Education Centers. HP will also provide a Microsoft Official Curriculum online training program for Windows 2000 MCSE See Microsoft certification. MCSE - Microsoft Certified System Engineer (Microsoft Certified System Engineer (education) Microsoft Certified System Engineer - (MCSE) A qualification obtained by passing Microsoft's system engineer certification exams. http://microsoft.com/mcse. ) certification. As a Microsoft Large Account Reseller, HP offers a suite of value-added services for customers engaging in Microsoft volume licensing program agreements. Through centralized cen·tral·ize v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es v.tr. 1. To draw into or toward a center; consolidate. 2. , global license management, HP helps customers reduce license management costs and deploy solutions for Windows 2000 on time and on budget. Additional benefits include quick return on IT investment, with reduced TCO and minimal disruption to the evolving environment. HP expects Windows 2000 to be a key platform for mission-critical solutions and therefore has expanded HP High Availability Also called "RAS" (reliability, availability, serviceability) or "fault resilient," it refers to a multiprocessing system that can quickly recover from a failure. There may be a minute or two of downtime while one system switches over to another, but processing will continue. Observatory (HAO) and HP Critical Systems Support (CSS (1) See Cascading Style Sheets. (2) (Content Scrambling System) The copy protection system applied to DVDs, which uses a 40-bit key to encrypt the movie. ) service to cover Windows 2000. HP HAO is a suite of technologies, tools and processes that equips HP to deliver the highest level of proactive services and reactive support in the industry, including immediate response and a maximum six-hour repair commitment to hardware. Microsoft and HP Global Alliance Through a global alliance, HP and Microsoft have worked closely to bring innovative enterprise solutions to market and to support mutual customers. HP is a Microsoft Certified Solution Provider, a Microsoft Certified Technical Education Center, a Microsoft Large Account Reseller and a Microsoft Certified Support Center. As a participant in the Microsoft Windows 2000 Joint Development Program, HP has worked closely with the company during the development of Windows 2000 to make sure the operating system operating system (OS) Software that controls the operation of a computer, directs the input and output of data, keeps track of files, and controls the processing of computer programs. delivers fully tested, optimized, secure, reliable business systems that allow maximum uptime. About HP Hewlett-Packard Company -- a leading global provider of computing and imaging solutions and services for business and home -- is focused on capitalizing on the opportunities of the Internet and the proliferation of electronic services. HP plans to launch Agilent Technologies This article needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. as an independent company by mid-calendar 2000. Agilent consists of HP's test and measurement, semiconductor products, chemical analysis and healthcare solutions businesses, and has leading positions in multiple market segments. HP has 83,200 employees worldwide and had total revenue from continuing operations continuing operations Parts of a business that are expected to be maintained as an ongoing segment of an overall business operation. Income and losses from continuing operations are reported separately if any segments have been discontinued during the of $42.4 billion in its 1999 fiscal year. Information about HP, its products and the company's Year 2000 program can be found on the World Wide Web at http://www.hp.com. Note to Editors: Microsoft and Windows are U.S. registered trademarks of Microsoft Corp. |
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