HP Announces Storage Services Customer Wins; HP Offerings Help Customers Capitalize on Storage Technology Investments.

Business Editors/High-Tech Writers

PALO ALTO, Calif.--(BUSINESS WIRE)--April 22, 2002

Hewlett-Packard Company (NYSE:HWP) today announced new storage services customers that are working with HP to get the most out of their storage technology investments. Customers such as Korea's Chonbuk National University Hospital and Continental Airlines are turning to HP for help in improving the availability, agility and usage of their heterogeneous and increasingly complex storage environments.

HP's storage services include consulting, support, outsourcing and education and span the full lifecycle of storage environments. In addition, HP provides support for multivendor storage environments, including network attached storage (NAS), storage area network (SAN), storage area management (SAM) and virtualization.

Chonbuk National University Hospital (CUH), Korea's leading academic health center, chose HP to design, implement and support a total storage solution to manage its central Order Communication System -- a comprehensive tool that improves office and clinical efficiency while improving patient care. HP provides remote monitoring and diagnostic processes for the system that investigate and resolve potential problems before they impact business.

"Storage at CUH is more important than ever and is very much central to our IT strategy," said Dr. Young Gon Kim, professor, department of urology, and director, planning budget, CUH. "As our data grows and becomes more complex, we rely on HP to make sure the hospital is protected and supported with dependable storage services. HP was chosen for its proven capabilities in storage and proved to be the right choice."

HP is working with Continental Airlines to implement a SAN that offers highly efficient storage use and management as well as scalability to match its environment. The SAN is comprehensively managed by HP OpenView Storage Area Management software and supported by a full lifecycle of storage services.

"We have to balance a desire to maintain control over our storage environment with a need for outside professional assistance," said Dan Morales, managing director, revenue accounting systems, Continental Airlines Technology Division. "We have been using HP storage devices for some time and are continuing to tap into HP's storage services so that we can meet service-level commitments, achieve year-on-year cost reductions and continuously improve our storage environment. We feel very positive about the storage services that HP has to offer."

Customers also benefit from HP's wide range of storage service offerings, which include world-class storage competency centers and interoperability labs located in regional facilities; data migration, storage consolidation, management and monitoring of software technologies; and more than 2,000 dedicated storage service professionals.

In addition, HP's partnering strategy includes important allies such as Brocade, Imation Corp., OPNET and VERITAS Software to provide customers with storage solutions that work best for their needs. For example, HP plans to work with Brocade, a leading provider of SAN infrastructure, to provide multivendor SAN infrastructure support and HP SAN environment support to customers worldwide.

"HP clearly understands what and where customers' pain points are when it comes to storage environments," said Doug Chandler, program director for storage and data management services, IDC. "HP has taken the time to build its expertise and make investments in the right places and is now very well-positioned to work with enterprises as they look to address storage and data issues, and take their storage architectures to the next level."

According to Dataquest Inc., a unit of Gartner Inc., storage capacity demand, business continuity requirements and managed storage opportunities will drive the worldwide storage services market and worldwide storage services revenue is expected to grow from $26 billion in 2002 to $41 billion in 2005.

About HP

Hewlett-Packard Company -- a leading global provider of computing and imaging solutions and services -- is focused on making technology and its benefits accessible to all. HP had total revenue of $45.2 billion in its 2001 fiscal year. Information about HP and its products can be found on the World Wide Web at http://www.hp.com.

This news release contains forward-looking statements that involve risks, uncertainties and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements. Risks, uncertainties and assumptions include the possibility that the market for the sale of certain products and services may not develop as expected; that development of these products and services may not proceed as planned; and other risks that are described from time to time in HP's Securities and Exchange Commission reports, including but not limited to HP's annual report on Form 10-K, as amended on January 30, 2002, for the fiscal year ended October 31, 2001, and subsequently filed reports. If any of these risks or uncertainties materializes or any of these assumptions proves incorrect, HP's results could differ materially from HP's expectations in these statements. HP assumes no obligation and does not intend to update these forward-looking statements.