Guidelines for libraries serving persons with a hearing impairment.Abstract In 1984, The National Library Service for the Blind and Physically Handicapped The National Library Service for the Blind and Physically Handicapped is a free library program of Braille and audio materials circulated to eligible borrowers in the United States by postage-free mail. published Revised Standards and Guidelines guidelines, n.pl a set of standards, criteria, or specifications to be used or followed in the performance of certain tasks. of Service for the Library of Congress Network of Libraries for the Blind and Physically Handicapped 1984. After review of this document, the Roundtable for Libraries Serving Special Populations (RLSP) within the New York Library Association The New York Library Association (NYLA) was founded in 1890 to promote New York libraries. NYLA was was the first state-wide organization of librarians in the United States. One of its founders was Melvil Dewey, who has had a lasting impact on libraries in the United States. (NYLA NYLA New York Library Association (Albany, New York) NYLA New York Louisiana (restaurant) ) decided that guidelines for all libraries serving blind and visually impaired persons Noun 1. visually impaired person - someone who has inferior vision individual, mortal, person, somebody, someone, soul - a human being; "there was too much for one person to do" in New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of State should be written. At the annual NYLA conference in 1984, it was proposed that state guidelines be established for other special populations, as well as libraries serving blind, visually, and physically handicapped persons. Introduction The project to develop these guidelines was long term to allow experts in the field to prepare and review the document. Each section of the document was prepared by one group of professionals, circulated to the roundtable membership for general review, circulated again to experts not affiliated with RLSP but knowledgeable in their particular expertise, reread Verb 1. reread - read anew; read again; "He re-read her letters to him" read - interpret something that is written or printed; "read the advertisement"; "Have you read Salman Rushdie?" by both groups, and returned to the original preparers for final review and rewriting re·write v. re·wrote , re·writ·ten , re·writ·ing, re·writes v.tr. 1. To write again, especially in a different or improved form; revise. 2. . Guidelines for Libraries Serving Persons with a Hearing Impairment hearing impairment n. A reduction or defect in the ability to perceive sound. or a Visual Impairment Visual Impairment Definition Total blindness is the inability to tell light from dark, or the total inability to see. Visual impairment or low vision is a severe reduction in vision that cannot be corrected with standard glasses or contact lenses and was not meant to be established as a long-standing document for use in the New York State libraries The New York State Library is part of the New York State Education Department. The Library and its sister institutions, the New York State Museum and New York State Archives, are housed in the Cultural Education Center. which serve special populations, but rather as a document to be updated periodically. Published in 1987, it is available from New York Library Association, 252 Hudson Avenue, Albany, NY 12210-1802, 518-432-NYLA, 1-800-252-NYLA, Fax 1-518-427-1697. Two sections of this document, "Guidelines for Libraries Serving Persons with a Hearing Impairment" and "Self Assessment for Libraries Serving Persons with a Hearing Impairment," are excerpted here with the permission of Susan Lehman Keitel, executive director, New York Library Association. Guidelines for Libraries Serving Persons with a Hearing Impairment Persons with a hearing impairment shall have: * Access to the full range of library services available to the general public with special provisions made to assist these persons and adapt these services so that they can make effective use of library services. * The right to a confidential client-library staff relationship and a nonjudgmental non·judg·men·tal adj. Refraining from judgment, especially one based on personal ethical standards. Adj. 1. nonjudgmental atmosphere. * The opportunity to participate in the decision-making decision-making, n the process of coming to a conclusion or making a judgment. decision-making, evidence-based, n a type of informal decision-making that combines clinical expertise, patient concerns, and evidence gathered from process of the library to the same degree as any other patron. 1. The library's written policies on collection development, access to services, shall include an affirmative action affirmative action, in the United States, programs to overcome the effects of past societal discrimination by allocating jobs and resources to members of specific groups, such as minorities and women. statement with respect to disabled individuals. 1.1. The policy statement shall be developed with the advice of
an advisory committee that includes at least one person with
hearing impairment or a family member or a representative
from an appropriate service agency.
1.2. There shall be a budget to carry out the program in accordance Accordance is Bible Study Software for Macintosh developed by OakTree Software, Inc.[] As well as a standalone program, it is the base software packaged by Zondervan in their Bible Study suites for Macintosh. with stated goals and objectives. 2. Library staff shall make available the resources of local, regional, state, and national library systems and networks to persons with hearing impairments. 3. Library services shall be available to all persons with hearing impairment Impairment 1. A reduction in a company's stated capital. 2. The total capital that is less than the par value of the company's capital stock. Notes: 1. This is usually reduced because of poorly estimated losses or gains. 2. , regardless of age, degree of deafness, level of communication skills, or accompanying disabilities. 4. The special needs and interests of persons with hearing impairment and their families shall be recognized in library programs and materials collections. Informational, recreational, cultural, and educational materials shall be provided. These materials shall also be available to all who work with persons with hearing impairments or who are interested in their needs. This availability shall be publicized pub·li·cize tr.v. pub·li·cized, pub·li·ciz·ing, pub·li·ciz·es To give publicity to. Adj. 1. publicized - made known; especially made widely known publicised . 4.1. Services and materials shall be available to parents of children with hearing impairment. 4.2. The library collection shall include a full range of viewpoints on the education of the deaf. 4.3. Books and pamphlets on sign language, dictionaries of signs, signed books, and wordless books
4.4. Materials on all aspects of deafness, including legal rights, deaf culture This article describes aspects of Deaf cultures. See also deafness and Models of deafness. For a discussion of the medical condition, see hearing impairment. Deaf community and Deaf culture and heritage, shall be represented. 4.5. Instructional materials, in all formats, designed specifically for persons with hearing impairments shall be available. 4.6. The collection shall include and access shall be provided
to periodicals dealing with the educational, legal,
socioeconomic, technological, and medical aspects of
deafness, as well as periodicals intended specifically for the
recreational needs of hearing impaired readers.
4.7. Information and referral files shall include information on
schools, churches, social services agencies, interpreters,
product suppliers, and other organizations serving persons
with hearing impairment.
4.8. Captioned films and videotapes designed for hearing
impaired audiences shall be available and easily accessible
through the library catalog. Lesson plans and study guides
to accompany some of these films shall be available for
teacher and student use.
4.9. Captioned filmstrips and other visual aids visual aids Noun, pl objects to be looked at that help the viewer to understand or remember something shall also be available and so identified (marked). 4.10. Basic computer literacy Understanding computers and related systems. It includes a working vocabulary of computer and information system components, the fundamental principles of computer processing and a perspective for how non-technical people interact with technical people. skills shall be validated val·i·date tr.v. val·i·dat·ed, val·i·dat·ing, val·i·dates 1. To declare or make legally valid. 2. To mark with an indication of official sanction. 3. for persons
with hearing impairment wherever computers are available
for public access. Training for persons with hearing
impairment shall be made available.
4.11. Libraries shall provide access to telecaptioning devices/decoders for persons with hearing impairment. 5. Programs shall be developed for individual or group enjoyment, development of communication skills, and for encouraging intellectual growth as part of life long learning. 5.1. Libraries shall provide programming on topics of interest to hearing impaired persons. 5.2. Interpreters shall be available upon request when programs are offered to deaf persons Noun 1. deaf person - a person with a severe auditory impairment individual, mortal, person, somebody, someone, soul - a human being; "there was too much for one person to do" . 5.3. Signed story hours shall be offered as a service to children
with hearing impairment and also as an awareness program
for others.
5.4. Film programs utilizing captioned films, nonverbal non·ver·bal adj. 1. Being other than verbal; not involving words: nonverbal communication. 2. Involving little use of language: a nonverbal intelligence test. films, and foreign films with subtitles sub·ti·tle n. 1. A secondary, usually explanatory title, as of a literary work. 2. A printed translation of the dialogue of a foreign-language film shown at the bottom of the screen. tr.v. shall be offered. 5.5. At least once a year the library shall have a display or exhibit
which draws attention to services available to persons with
hearing impairment, to their families, and to their employers.
6. Libraries shall provide alternative methods for the delivery of services to hearing impaired persons who would otherwise be unable to use the library services independently. 6.1. Libraries shall support and cooperate with programs
designed to meet the needs of persons with hearing
impairment in other community institutions.
6.2. Delivery of materials by mail shall be an option. 7. Libraries shall identify and cooperate with other agencies providing services to persons with hearing impairment. 7.1. Librarians This is a list of people who have practised as a librarian and are well-known, either for their contributions to the library profession or primarily in some other field. providing services to hearing impaired residents
of institutions shall act as advocates to assure their freedom
to read materials of their own choosing and the right to
information.
7.2. Library staff shall serve on boards and committees of agencies which serve the hearing impaired. 7.3. Library staff shall participate in training activities and
community programming of agencies which serve persons
with hearing impairment.
8. Libraries shall provide facilities that allow persons with hearing impairment to access their libraries independently. 8.1. New York State Uniform Fire Prevention and Building Code,
Vol. 9, Title 9, Subtitle S, Chapter I
Effective January 1, 1984, the following provisions for persons
with hearing impairments must be included in new
construction and major alterations, additions, and
conversions:
a. In all buildings in which fire alarms are required, such
alarms must be audible and visual.
b. All public phones in buildings must be equipped with
receivers that are T-switch compatible. In banks of phones,
at least one must be equipped with a volume control.
c. Areas of public assembly with audio-amplification systems
must also have listening systems to assist persons with
a hearing loss (e.g., audio loop or FM system).
8.2. Community rooms shall be available for use. 8.3. The communication needs of persons with hearing impairments shall be considered when arranging meetings. 8.4. Hearing guide dogs shall be allowed access to the library with owners. 8.5. Conspicuous con·spic·u·ous adj. 1. Easy to notice; obvious. 2. Attracting attention, as by being unusual or remarkable; noticeable. See Synonyms at noticeable. and clearly worded directional In one direction. Contrast with omnidirectional. signs shall be provided. 8.6. Orientation programs shall be provided so that persons with
hearing impairment become aware of the wide scope of
library resources.
8.7. Libraries shall provide access to telecommunication telecommunication Communication between parties at a distance from one another. Modern telecommunication systems—capable of transmitting telephone, fax, data, radio, or television signals—can transmit large volumes of information over long distances. devices
(TTY's) to assist in meeting the information needs of persons
with hearing impairment.
9. Libraries shall design and implement a staff development program to improve the awareness, sensitivity, and communication skills of library staff in regard to persons with hearing impairment. 9.1. One library staff person shall be responsible for the training and development of staff. 9.2. Programs shall be conducted at staff meetings and other inservice training sessions. 9.3. Visits to other agencies and service providers shall be arranged. 9.4. Relevant professional literature shall be available and its use promoted. 10. Libraries shall energetically en·er·get·ic adj. 1. Possessing, exerting, or displaying energy. See Synonyms at active. 2. Of or relating to energy. [Greek energ publicize pub·li·cize tr.v. pub·li·cized, pub·li·ciz·ing, pub·li·ciz·es To give publicity to. publicize or -cise Verb [-cizing, -cized] programs, materials, and services for persons with hearing impairment. 11. Libraries shall provide materials and programs to make the public sensitive to the needs and concerns of persons with hearing impairment. Self Assessment for Libraries Serving Persons with a Hearing Impairment The following questionnaire is designed for a self assessment for libraries serving persons with a hearing impairment. The codes used are Y meaning "yes," N meaning "no," NIA NIA National Institute on Aging (NIH) NIA National Indoor Arena (UK) NIA National Intelligence Agency (South Africa and Thailand) NIA National Institute of Accountants meaning "not applicable." 1. Do you have a written policy statement on library services for persons with a hearing impairment? Y _____ N _____ N/A _____ 2. Do you have an advisory group on library/disability issues that includes at least one person with a hearing impairment or member of a family or service agency representative concerned with persons with hearing impairment? Y _____ N _____ N/A _____ 3. Does your budget specify funds for programs, materials, and services for persons with hearing impairment? Y _____ N _____ N/A _____ 4. Do you access disablity related databases? Y _____ N _____ N/A _____ 5. Are services and materials available to parents of children with hearing impairment? Y _____ N _____ N/A _____ 6. Do you collect materials in the following formats?
Captioned filmstrip Y _____ N _____ N/A _____
Captioned films Y _____ N _____ N/A _____
Signed or
nonverbal films Y _____ N _____ N/A _____
Captioned videotapes Y _____ N _____ N/A _____
Signed or nonverbal videotapes Y _____ N _____ N/A _____ 7. Which of the following disability related materials do you collect?
Books Y _____ N _____ N/A _____
Periodicals Y _____ N _____ N/A _____
Directories Y _____ N _____ N/A _____
Vertical file materials Y _____ N _____ N/A _____
Catalogs of special
products Y _____ N _____ N/A _____
Literary Y _____ N _____ N/A _____
Sign language materials Y _____ N _____ N/A _____ Instructional materials Y _____ N _____ N/A _____ 8. Nonprint collections of materials about disabilities include:
16mm films Y _____ N _____ N/A _____
Videotapes Y _____ N _____ N/A _____
Other (please specify) Y _____ N _____ N/A _____
9. Do you have computerized computerized adapted for analysis, storage and retrieval on a computer. computerized axial tomography see computed tomography. equipment designed or adapted for use by persons with a hearing impairment? Y _____ N _____ N/A _____ 10. Do you provide access to decoders? Y _____ N _____ N/A _____ 11. Do you offer equipment demonstrations and training? Y _____ N _____ N/A _____ 12. Do you have equipment for loan? Y _____ N _____ N/A _____ 13. Do you have microcomputer microcomputer Small digital computers whose CPU is contained on a single integrated semiconductor chip. As large-scale and then very large-scale integration (VLSI) have progressively increased the number of transistors that can be placed on one chip, the processing capacity software packages designed or adapted for use by persons with a hearing impairment? Y _____ N _____ N/A _____ 14. Do you provide programming on topics of interest to both the deaf community and hearing impaired persons? Y _____ N _____ N/A _____ 15. Are interpreters available upon request when programs are offered to persons with a hearing impairment? Y _____ N _____ N/A _____ 16. Are signed story hours offered? Y _____ N _____ N/A _____ 17. Are film programs using captioned films, nonverbal films, or foreign films with subtitles offered? Y _____ N _____ N/A _____ 18. What other kinds of programs have been offered? Group visits to the library? Y _____ N _____ N/A _____ Programs on disability issues? Y _____ N _____ N/A _____ 19. Does the library have a display or exhibit which draws attention to services available to persons with a hearing impairment, to their families, and to their employers at least once a year? Y _____ N _____ N/A _____ 20. Are there alternative methods of delivery of services to hearing impaired persons who cannot use the library independently? Y _____ N _____ N/A _____ 21. Does your staff develop a knowledge of, and cooperate with, other agencies providing services to persons with hearing impairment? Y _____ N _____ N/A _____ 22. Is there a visual component to the emergency warning system? Y _____ N _____ N/A _____ 23. Is there an amplification amplification /am·pli·fi·ca·tion/ (33000) (am?pli-fi-ka´shun) the process of making larger, such as the increase of an auditory stimulus, as a means of improving its perception. control on public telephones for use by persons with hearing impairment? Y _____ N _____ N/A _____ 24. Do you have listening systems to assist persons with a hearing loss in any area of public assembly which has an audioamplification system? Y _____ N _____ N/A _____ 25. Are elevators equipped with visible warning devices? Y _____ N _____ N/A _____ 26. Are access symbols and other relevant directional signs posted? Y _____ N _____ N/A _____ 27. Are orientation programs provided? Y _____ N _____ N/A _____ 28. Is access to telecommunication devices (TTYs) provided? Y _____ N _____ N/A _____ If yes, the number is: ( )_____ 29. Do you have staff members who are assigned as·sign tr.v. as·signed, as·sign·ing, as·signs 1. To set apart for a particular purpose; designate: assigned a day for the inspection. 2. to provide special library services for persons with disabilities? Y _____ N _____ N/A _____ 30. Do you have at least one library staff member who is fluent fluent /flu·ent/ (floo´int) flowing effortlessly; said of speech. in American Sign Language American Sign Language n. The primary sign language used by deaf and hearing-impaired people in the United States and Canada. American Sign Language (ASL), n. ? Y _____ N _____ N/A _____ 31. Is there an ongoing program of attitude awareness training for staff? Y _____ N _____ N/A _____ If yes, does this training include: Professional staff Y _____ N _____ N/A _____ Clerical staff Y _____ N _____ N/A _____ Security guards Y _____ N _____ N/A _____ 32. Are sign language classes offered? Y _____ N _____ N/A _____ 33. Do you publicize programs, materials, and services for persons with hearing impairment? Y _____ N _____ N/A _____ 34. Do you provide materials and programs to make the public sensitive to the needs and concerns of persons with hearing impairment? Y _____ N _____ N/A _____ |
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