Golden State Cellular Implements Info Directions' Integrated CostGuard XG OSS/BSS and Lexys Point of Sale Solution.VICTOR, N.Y. -- Solution helps facilities-based wireless provider streamline operations and enhance back office and retail capabilities Info Directions, leading developer of net-centric billing, rating, order management, workflow and selling solutions for the telecommunications industry, is pleased to announce that Jamestown, Calif.-based carrier Golden State Cellular has implemented its CostGuard(R) XG operations and billing software and integrated retail application, Lexys Point of Sale(TM) in Info Directions' ASP. Golden State Cellular provides nationwide cellular service and local coverage to users in the central California Central California can refer to one of several divisions or regions of the U.S state of California:
Golden State Cellular replaced its previous billing and retail system with Info Directions' integrated CostGuard XG OSS/BSS and Lexys Point of Sale products in order to leverage a state-of-the-art solution that supports the company's growth initiatives and unique business rules. Golden State Cellular's new CostGuard XG installation also provides advanced trouble ticket features, reporting capabilities for the Numbering Resource Utilization/Forecast (NRUF NRUF Numbering Resource Utilization/Forecast ), and new wizards for suspend/restore and hotlining. In addition, with CostGuard XG's flexible, easy-to-use product catalog catalog, descriptive list, on cards or in a book, of the contents of a library. Assurbanipal's library at Nineveh was cataloged on shelves of slate. The first known subject catalog was compiled by Callimachus at the Alexandrian Library in the 3d cent. B.C. , Golden State Cellular can now create new products and target niche markets A niche market also known as a target market is a focused, targetable portion (subset) of a market sector. By definition, then, a business that focuses on a niche market is addressing a need for a product or service that is not being addressed by mainstream providers. with just a few clicks. These products flow through automatically to populate To plug in chips or components into a printed circuit board. A fully populated board is one that contains all the devices it can hold. the Lexys product catalog, providing a comprehensive solution that gives Golden State Cellular a single view of their customers. The company also enjoys the system's automated workflow capabilities, which helped it reduce manual activities and create a faster order-to-billing process. "In order to take the next step in our business, we needed an operations, billing and point of sale solution that offered us more advanced capabilities and the flexibility to support our new initiatives as a company," said Dan Rule, general manager of Golden State Cellular. "With CostGuard XG and the integrated Lexys Point of Sale solution, we can respond more effectively to the needs of our customers and secure new efficiencies throughout our back office and retail operations." "Golden State Cellular is focused on bringing next-generation wireless services to their clients and we're pleased to support their efforts with CostGuard XG and Lexys Point of Sale," said Donald Culeton, president of Info Directions. "Golden State Cellular's use of our integrated OSS/BSS and POS (1) See point of sale and packet over SONET. (2) "Parent over shoulder." See digispeak. POS - point of sale solution is helping them to streamline their operations, add new capabilities and remain a highly competitive provider in the rapidly changing wireless market." About Golden State Cellular: Golden State Cellular provides nationwide cellular service to the communities of Alpine, Amador, Calaveras, Tuolumne and Mariposa counties. Golden State Cellular has the most extensive signal and coverage available in the central Sierras and Mother Lode region including Yosemite National Park. Our plans include free roaming, free long distance and nationwide calling. Golden State Cellular sells state of the art L.G., Motorola, Nokia, and Kyocera phones, as well as color digital camera phones through four local stores in Mariposa, Sonora, Angels Camp and Jackson. We built our superior service on what we call the three C's, superior Coverage, affordable Cost and outstanding customer Care. For further information, visit the Golden State Cellular Web site at www.goldenstatecellular.com. About Info Directions, Inc.: Info Directions is a software engineering company that designs, hosts and installs net-centric billing, rating, order management, workflow and selling solutions for progressive communications service providers A Communications Service Provider or CSP is a company that transports information electronically. The term encompasses public and private companies in the wireline, wireless, Internet, cable, satellite, and managed services businesses. . Info Directions' benchmark CostGuard(R) line of installed and ASP OSS/BSS products deliver convergent, web-enabled solutions to ICPs, wireless operators, ASPs, CLECs and ISPs offering local, long distance, wireless, VoIP, broadband, content, data, IP, ASP usage, utility and xDSL services. The company also provides the Lexys Point of Sale(TM) product to wireless retailers throughout the U.S. and around the world. Info Directions is the recipient of the TeleStrategies Billing World 2004 Excellence Award for "Achievement in Innovation," a Microsoft Gold Certified See certification. Partner and a member of the MSDN (MicroSoft Developer Network) A subscription service from Microsoft for software developers. It includes technical documentation and news, patches and fixes for existing products and beta copies of upcoming releases. ISV (Independent Software Vendor) A person or company that develops software. It implies an organization that specializes in software only and is not part of a computer systems or hardware manufacturer. Program. To learn more about Info Directions, please call 1.888.924.4110 or visit www.infodirections.com. |
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