Godiva Chocolatier and Accretive Commerce Extend Relationship Through 2012.CHARLOTTE, N.C. -- Godiva Chocolatier choc·o·la·tier n. 1. One who makes or sells chocolate. 2. A place where chocolate is made or sold. [French, from chocolat, chocolate, from Spanish chocolate and Accretive Commerce today announced that they have extended their customer care, fulfillment ful·fill also ful·fil tr.v. ful·filled, ful·fill·ing, ful·fills also ful·fils 1. To bring into actuality; effect: fulfilled their promises. 2. , and professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. relationship through 2012. The 6+ year extension builds upon an existing 8 year relationship and demonstrates the strategic alignment and strength of the client partnership between Godiva and Accretive Commerce. Under the terms of the agreement, Accretive Commerce will continue to support Godiva Direct's e-commerce e-commerce, commerce conducted over the Internet, most often via the World Wide Web. E-commerce can apply to purchases made through the Web or to business-to-business activities such as inventory transfers. , catalog catalog, descriptive list, on cards or in a book, of the contents of a library. Assurbanipal's library at Nineveh was cataloged on shelves of slate. The first known subject catalog was compiled by Callimachus at the Alexandrian Library in the 3d cent. B.C. , and corporate channels with an integrated set of customer care, fulfillment, account management, IT, and professional services. Over the term of the agreement, Accretive Commerce will work closely with Godiva and make new investments in technology, process engineering, and infrastructure to support the anticipated growth of Godiva Direct. These investments include the development of a new world class temperature controlled fulfillment facility during the term of the agreement. "The Godiva team is pleased about extending and expanding our relationship with Accretive Commerce, which will be an important foundation for our long term growth," said Jim Goldman, Godiva President Worldwide "Godiva will continue to focus on innovating and creating the world's finest chocolates World's Finest Chocolate is a chocolate company based in Chicago, Illinois. They are one of only 9 companies in the United States that manufactures chocolate "from bean to bar". They also have a sales office located in Campbellford, Ontario, Canada. and confections, and Accretive Commerce will help to ensure that we will be able to continue to provide the premium brand experience Godiva customers demand." "This is great news for our business and another clear example of our core strategy of long term agreements with market leading brands," said Hank hank n. 1. A coil or loop. 2. Nautical A ring on a stay attached to the head of a jib or staysail. 3. A looped bundle, as of yarn. Reeves, Accretive Commerce CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "Godiva is a premium brand and the customer experience must be consistent with the brand promise. Our new agreement will prompt a series of investments in specialized spe·cial·ize v. spe·cial·ized, spe·cial·iz·ing, spe·cial·iz·es v.intr. 1. To pursue a special activity, occupation, or field of study. 2. capabilities that when combined with our continued focus on process excellence will ensure we continue to deliver a best in class experience to Godiva customers. All of us at Accretive Commerce are looking forward to continuing our great relationship with this world class partner." About Godiva Chocolatier With production facilities in Belgium and the U.S., Godiva Chocolatier is recognized around the world as the leader in fine chocolates. From its famous truffles and shell-molded chocolate pieces to its European-style biscuits, gourmet coffees, and hot cocoa, Godiva Chocolatier has been dedicated to excellence and innovation in the Belgian tradition for 80 years. For more information about Godiva Chocolatier, please visit www.godiva.com About Accretive Commerce Accretive Commerce is a market-leading direct commerce channel provider, accelerating companies' growth through a fully integrated range of outsourced eCommerce, Customer Care, and Fulfillment & Logistics solutions and services. Accretive Commerce has a proven track record serving some of the world's best known brands such as American Eagle Outfitters, Godiva, Restoration Hardware and many others. The company combines unparalleled capability, scalability, and flexibility with lean six sigma Lean Six Sigma is a business improvement methodology which combines (as the name implies) tools from both Lean Manufacturing and Six Sigma. Lean manufacturing focuses on speed and traditional Six Sigma focuses on quality. By combining the two, the result is better quality faster. process excellence to deliver its clients a better brand experience, greater revenues, and lower costs. Accretive Commerce has an unparalleled commitment to customer service and a focus on brand protection that translates into guaranteed results and value creation. For more information, visit www.accretivecommerce.com |
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