Glyphica's Latest PortalWare Release Based on New Technologies, Internet Standards.

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--July 20, 1999--

Glyphica, at the forefront of Web-based sales effectiveness solutions, today announced version 3.0 of its popular InfoPortal product line with new technology enhancements based on emerging Internet standards.

The new releases -- InfoPortal(TM) 3.0/Sales Edition and InfoPortal 3.0/Marketing Edition -- include new personalization features, ODBC connectivity to hook into data systems, enhanced collaboration capabilities, and support for XML and WebDAV (Distributed Authoring and Versioning).

The new products (see release entitled "Glyphica Launches InfoPortal 3.0 Products for Improving Sales Effectiveness," also released today) are designed to help organizations with complex selling requirements and products to accelerate sales cycles, gain more account and competitive intelligence, and ultimately, make it easier for their customers to buy. With these new product releases, Glyphica continues to bring the advantages of the Internet to corporate customers and critical business processes.

"Web standards and advanced technology are critical to our product mission not because they provide the right buzzwords but because they provide tremendous advantage to our customers," said Deidre Paknad, president and CEO of Glyphica. "Perhaps the most significant impact is on implementation time and cost: web standards and web browsers dramatically reduce the costs of deployment and time to benefit. For our target markets -- sales and marketing organizations within financial services and technology companies -- this is essential for broker networks and worldwide distribution channels. Reducing cost and complexity while providing critical business accelerants is a win for both the channel and for the corporation. No other company in the market has taken the `portal' concept and applied it with such advanced technology on critical business processes in specific markets.

New enhancements to the InfoPortal 3.0 products include the following: -0-

--   Virtual Desk View. Each individual can create his or her own
     personalized view or virtual desk to organize and aggregate the
     array of data, documents, tasks, discussions, and market news key
     to their own success. The virtual desk includes contact
     management through the browser as well as customer and partner
     profiling. It also includes time and event triggered task lists
     as well as project and document management features. Contacts and
     to do lists can be synchronized and exchanged with Palm Pilots
     and other PDAs.

--   ODBC Connectivity. Users can access, search and manage data
     within SFA and ERP systems, marketing automation packages, Lotus
     Notes databases or any other ODBC-compliant system. This
     capability allows marketing and sales professionals to manage all
     types of marketing and sales information in one place, and
     provide straight-through processing such as taking orders online
     or checking inventory status.

--   Collaboration functionality. Glyphica's new products make it
     easier to collaborate with team members, prospects and partners
     with enhanced document routing and workflow for review and
     approval processes. A critical differentiator is InfoPortal's
     ability to route documents and projects across organizational and
     team boundaries securely and easily. Threaded discussions allow
     collaboration and dialogue to develop without regard to
     organizational or geographic boundaries and are fully integrated
     with the personalized virtual desk where users can subscribe to
     appropriate discussions. The built-in search capabilities allow
     users to search across discussions and their attachments as well
     as e-mail, documents and data records.

--   Rapid Custom Application Development. Glyphica has made it easy
     for end-users and third party developers to enhance and extend
     the applications built on the PortalWare foundation. An API along
     with UI integration support make it possible to develop and
     quickly deploy custom business process applications. The UI is
     browser-based and readily integrated with appropriate data
     structures. The system can also be extended easily as it exposes
     the application components through the JavaScript and HTML-based
     template architecture. The components can be "programmed" via
     standard JavaScript or complete third party components can be
     programmed (in any language) and plugged into the application
     model. As always with Glyphica products, the user interface is
     browser based and is easily tailored to support any existing or
     branded design, content or navigational schemes.

--   XML, WebDAV and Other Standards Support. Glyphica's WebDAV Server
     in conjunction with WebDAV clients (such Internet Explorer 5.0
     and Office 2000) make it possible for users to drag-and-drop
     documents from their desktop to InfoPortal 3.0. The documents are
     automatically indexed, versioned and fully searchable via popular
     browsers. Office 2000 users can check out a document from
     Glyphica's WebDAV server, modify it and save a new version to the
     server -- all from within the Office 2000 applications. In
     addition, the InfoPortal 3.0 applications use XML for data
     interchange between applications, storage of persistent data from
     external or legacy databases, and the presentation of certain
     dynamic information such as threaded discussions. The latest
     version of PortalWare also supports additional Web standards such
     as WIDL (Web Interface Definition Language) for passing data
     between applications and DASL (DAV Searching and Locating) for
     advanced searching of web-based content collections.

--   Web capture. Because InfoPortal supports Adobe Acrobat 4.0, users
     can capture entire Web sites in a compact, fully searchable PDF
     document with all of the links retained. This capability can be
     used to harvest competitive intelligence or maintain records for
     compliance purposes.

--   Link Management. The new InfoPortal 3.0 products will retain
     existing links within documents, including links to other
     documents in the portal, and develop link management reports to
     track broken links within the portal.

--   Object-Based Foundation. PortalWare's new object-based foundation
     has the innate ability to handle complex relationships between
     documents, data and dialogue stored in the system. It enables
     users to use a familiar style of navigation -- clicking and
     linking to information -- and is reliable and scalable to high
     numbers of users and huge amounts of stored information.

--   LDAP and Other Directory System Support. InfoPortal 3.0 allows
     customers to tie into existing user and group databases such as
     LDAP or NT user database, leveraging their investment in existing
     systems and minimizing administration.

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"These new technology components enhance the usability, functionality and superiority of the InfoPortal product line," said Paknad. "Our beta customers, which include large companies like Wells Fargo, First American Financial and Palm Computing, are thrilled with the new features and technology advantages."

About Glyphica

Glyphica, founded in 1996, is based in Mountain View, California. Glyphica's cornerstone product suite, PortalWare, allows sales and marketing teams to provide a single point of access to critical customer information and create one-to-one relationships with customers and partners. The company also provides professional and content production services. Glyphica is financed by Adobe Ventures and through revenues generated from its more than 60 customers. Glyphica's customers include Alza (NASDAQ: AZA), Amateur Athletic Foundation (Olympic archives), Ascend Communications (NASDAQ: ASND), Burson-Marsteller, Chevron (NYSE: CHV), Claremont Graduate University (Peter F. Drucker archives), Epson, Execustaff, First American Financial Company, The Gap (NYSE: GPS), Hambrecht & Quist Venture Associates, Harman, Metropolitan Life, Miller Freeman, United Airlines (NYSE: UAL), Raco, Stanford University, Wells Fargo, World Bank, and other leading companies. For more information, contact Glyphica at 650.428.1800 or visit www.glyphica.com.