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GlowPoint Launches New Web Site Spotlighting Revolutionary Video Call Director Services; GlowPoint.com Features Anytime, Anywhere Access to Video Call Mailbox and Shows the IP Video Experience in Action.


HILLSIDE, N.J. -- GlowPoint, Inc., (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
:GLOW) the world's leading broadcast-quality IP-based video communications service provider A Communications Service Provider or CSP is a company that transports information electronically. The term encompasses public and private companies in the wireline, wireless, Internet, cable, satellite, and managed services businesses. , today announced it has launched a new corporate web site designed to provide visitors a firsthand first·hand  
adj.
Received from the original source: firsthand information.



first
 interactive experience with IP video, spotlighting the recently released Video Call Director(SM) services. The new site provides anytime, anywhere access to the GlowPoint Video Call Mailbox A simulated mailbox in the computer that holds e-mail messages. Mailboxes are stored on disk as a file of messages, a database of messages or as an individual file for each message. The standard mailboxes are usually In, Out, Trash and Junk (Spam). (SM), a first-of-its kind video answering machine that ensures customers never miss a video call again. Also featured is a virtual tour of the new Video Call Assistant(SM) service featuring "Lisa," a friendly face in full motion video that intercepts calls that fail to complete and offers callers a menu of help videos including information and assistance to solve common dialing problems. The new site, designed to more effectively communicate the company's value proposition and better serve customers and partners, is now live at www.glowpoint.com.

The GlowPoint Video Call Mailbox was recently introduced as part of GlowPoint's, patent-pending Video Call Director service. When a GlowPoint customer is away from his or her conference room or office or unable to take an incoming video call, the caller can choose to leave a video message using the Video Call Mailbox. The system then instantly notifies the GlowPoint customer via e-mail that a new video message has arrived. Now, by simply clicking on the password-protected My Video Mailbox area on GlowPoint.com, GlowPoint customers can screen their video messages or choose to view the entire message from wherever they are using a standard internet connection.

The updated site now provides users a true interactive experience by enabling them to see firsthand GlowPoint's broadcast-quality video communications services. Visitors can, for example, view portions of the NFL draft The NFL Draft (officially the NFL Annual Player Selection Meeting[1]) is an annual sports draft in which National Football League (NFL) teams take turns, through seven rounds[2]  as broadcast on live television over the GlowPoint network or can browse through archived presentations and seminars captured using GlowPoint's webcasting service. GlowPoint customers can also directly reach CustomerPoint, GlowPoint's password protected customer portal, helping them manage their account, view real time video call detail and billing information, schedule conference bridges and access reference materials and user guides. Reflecting the recently refreshed re·fresh  
v. re·freshed, re·fresh·ing, re·fresh·es

v.tr.
1. To revive with or as if with rest, food, or drink; give new vigor or spirit to.

2.
 GlowPoint brand, the new site is easy to navigate (1) "Surfing the Web." To move from page to page on the Web.

(2) To move through the menu structure in a software application.
 and offers both high-level information on the value of using video as a business communications tool and details on GlowPoint's unique IP video network and services. Additionally, the site provides information on the benefits GlowPoint video communications solutions deliver to businesses in key sectors such as legal, education, broadcasting and government.

"Communicating with our customers, partners and others interested in video solutions is a strategic priority, and updating our web site is an important step in building the GlowPoint brand and reinforcing our message," said Stuart Gold, Vice President of Brand and Product Marketing at GlowPoint. "GlowPoint.com now provides visitors a firsthand experience that demonstrates what our customers experience every day -- the dramatic difference between legacy ISDN ISDN
 in full Integrated Services Digital Network

Digital telecommunications network that operates over standard copper telephone wires or other media.
 videoconferencing A real time video session between two or more users or between two or more locations. Although the first videoconferencing was done with traditional analog TV and satellites, inhouse room systems became popular in the early 1980s after Compression Labs pioneered digitized video systems  systems and the GlowPoint IP-based video communications solution. The site, which we will continue to enhance, is a dynamic communications tool which better reflects our brand personality and provides richer information while offering more meaningful user interaction."

About GlowPoint

GlowPoint, Inc. (NASDAQ:GLOW) is the world's leading broadcast quality, IP-based video communications service provider. GlowPoint operates a video communications service featuring broadcast quality images with telephone-like reliability, features and ease-of-use and is a member of the Cisco Powered Network Program and COVAD COVAD Combined Voice and Data
COVAD Copper Value Added (company) 
 Partner Program. The GlowPoint network spans three continents and carries on average over 20,000 video calls per month worldwide. Since the network was introduced in 2000, GlowPoint has carried over 20 million IP video minutes. GlowPoint is headquartered in Hillside, New Jersey Hillside is a township in Union County, New Jersey, United States. As of the United States 2000 Census, the township population was 21,747.

Hillside was incorporated as a township on April 3, 1913, from portions of Union Township, based on the results of a referendum held
. To learn more about GlowPoint, visit us at www.glowpoint.com.

"GlowPoint is a registered trademark of GlowPoint, Inc. in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area.  and certain foreign countries. All other marks are trademarks or service marks of their respective owners."
COPYRIGHT 2004 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Oct 20, 2004
Words:639
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