Glacier Bancorp, Inc., Selects Ultimate Software's Intersourcing.
Glacier Bancorp is a regional multi-bank holding company providing commercial banking services through 90 banking offices in Montana, Idaho, Utah, Washington, and Wyoming. With approximately 1,500 employees, Glacier Bancorp has been using a service bureau for its human resources, payroll, and benefits management, but wanted the additional value provided by time and attendance functionality, recruiting tools, and self-service for managers and employees. Subsequently, the financial service company decided to evaluate other vendors and chose Ultimate Software's Intersourcing in September 2006.
"Ultimate Software offers an end-to-end talent management solution accessible with a single sign-on so that we can leverage online recruitment and applicant tracking, create time and attendance reports at a moment's notice, and streamline benefits enrollment with electronic reporting to benefit vendors," said Robin Roush, senior vice president of human resources for Glacier Bancorp.
Another decision driver for the bank holding company was the reputation behind Ultimate Software's customer support group. In 2006, Ultimate Software's Customer Services team was presented with both a STAR award from the Service & Support Professionals Association (SSPA) and the top spot in the Best Customer Service Organization category from the American Business Awards.
"Ultimate Software's services complement UltiPro's functional breadth. I like the structure of the company's support organization and the fact that we will have a dedicated customer service representative and a customer relationship manager," said Roush. "We look forward to developing relationships with the services team so that they will understand our uniquenesses and help us make the most of the solution."
"Ultimate Software's customer support has a proven track record of success validated by third-party organizations," said Greg Swick, Ultimate Software's senior vice president of sales. "Glacier Bancorp understands the benefits of our services combined with our recruitment-through-retirement functionality. We are happy that the financial service company will be taking advantage of UltiPro's features to optimize its talent management processes."
About Ultimate Software
A leading provider of end-to-end strategic human resources, payroll, and talent management solutions, Ultimate Software markets its award-winning UltiPro products as licensed software and as on-demand services through Intersourcing. Employing more than 600 professionals who are focused on developing the highest quality products and services, Ultimate Software was positioned in the Leaders quadrant of Gartner, Inc.'s "Magic Quadrant for U.S. Midmarket Human Resource Management Systems, 2006," and as a Leader in Forrester Research Inc.'s 2006 U.S. Midmarket HR solutions Wave ranking. Ultimate Software was also named the 2005 Payroll Provider of the Year by the Human Resources Outsourcing Association and ranked #3 on the 2006 Top 25 Best Medium-Sized Companies to Work for in America list by the Great Place to Work Institute. Also in 2006, Ultimate Software won two customer service awardsCoone from American Business Awards as the Best Customer Service Organization, and the other a first-place SSPA STAR Award from Service & Support Professionals Association. Ultimate Software customers represent diverse industries and include such organizations as The Container Store, Elizabeth Arden, The Florida Marlins Baseball Team, The New York Yankees Baseball Team, Nintendo of America, Ruth's Chris Steak House, and SkyWest Airlines. More information on Ultimate Software's products and services can be found at www.ultimatesoftware.com.
UltiPro and Intersourcing are registered trademarks of The Ultimate Software Group, Inc. All other trademarks referenced are the property of their respective owners.
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|Date:||Nov 15, 2006|
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